{"id":449121,"date":"2022-10-14T15:22:24","date_gmt":"2022-10-14T22:22:24","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=449121"},"modified":"2022-12-12T16:29:51","modified_gmt":"2022-12-13T00:29:51","slug":"omnichannel","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/omnichannel","title":{"rendered":"\uc634\ub2c8\ucc44\ub110"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section vib=&#8221;enable&#8221; g_section_text=&#8221;white&#8221; m_background_color=&#8221;bgc-light-blue&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22399038%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1639964441354{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; r_advbg_min_height=&#8221;250px&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1670833139564{padding-top: 10px !important;}&#8221;]<\/p>\n<h1>\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<\/h1>\n<p>\uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc740 \uace0\uac1d \uc5ec\uc815 \uc804\ubc18\uc5d0 \uac78\uccd0 \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uad6c\ucd95\ud569\ub2c8\ub2e4.<br \/>\n\uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc740 \ubb38\ub9e5\uc744 \uc720\uc9c0\ud558\uba74\uc11c \ucc44\ub110 \uac04\uc5d0 \uc774\ub3d9\uc744 \uc790\uc720\ub86d\uac8c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;413257&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: left;\">\ucc44\ub110\uac04 \ub2e8\uc808\ub41c \uc0ac\uc77c\ub85c\ub97c \uc5f0\uacb0\ud558\uc5ec \uc9c4\uc815\ud55c \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc744 \uad6c\ucd95\ud558\uc138\uc694.<\/h2>\n<p>\uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc740 \uc778\ubc14\uc6b4\ub4dc \ubc0f \uc544\uc6c3\ubc14\uc6b4\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ud1b5\ud569\ud558\uc5ec \uace0\uac1d\uc758 \uc0c1\ud669\uc5d0 \ub9de\ub294 \uc778\ud130\ub799\uc158\uc744 \uc81c\uacf5\ud558\uba70 \uc774\uc5b4\uc9c4 CX\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc804\uccb4 \uace0\uac1d \uc5ec\uc815\uc758 \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d, \uc0c1\ub2f4\uc0ac \ubc0f \ub2f4\ub2f9\uc790\ub294 \ucee8\ud14d\uc2a4\ud2b8\ub97c \uc783\uc9c0 \uc54a\uace0 \ub2e4\uc591\ud55c \ucc44\ub110\uc744 \uc774\ub3d9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4\ub294 \ub77c\uc6b0\ud305\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubcf5\uc7a1\ud55c \uace0\uac1d \uc5ec\uc815\uc744 \uc804\ubb38\uc801\uc73c\ub85c \uc124\uacc4, \uc2dc\uc791 \ubc0f \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec \ucd5c\uc0c1\uc758 \ub9ac\uc18c\uc2a4\uc5d0 \uc778\ud130\ub799\uc158\uc744 \uc790\ub3d9\uc73c\ub85c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\uc5d0 \ub300\ud55c Genesys \uc811\uadfc \ubc29\uc2dd\uc758 \uc77c\ubd80\ubd84\uc785\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_video link=&#8221;https:\/\/youtu.be\/pAFvkGjZ8y0&#8243; css=&#8221;.vc_custom_1526704759869{margin-bottom: 2em !important;}&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22383567%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;cta-bar&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-white vertical text-start nomedia   \" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/customer-journey-management\" target=\"_blank\" rel=\"\" ><div class=\"card-body\"><h5>\uc7a0\uc7ac \uace0\uac1d\uacfc \uad6c\ub9e4 \uac04\uc758 \uaca9\ucc28 \ud574\uc18c<\/h5>\n<p>\ud655\uc7a5 \uac00\ub2a5\ud558\uace0 \ud1b5\ud569\ub41c \ub2e8\uc77c \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc740 \uc2dc\uc2a4\ud15c \uac04\uc758 \uaca9\ucc28\ub97c \uc904\uc774\uace0 \uc6d0\ud65c\ud55c \uc634\ub2c8\ucc44\ub110 \uc5ec\uc815\uc744 \ub9cc\ub4ed\ub2c8\ub2e4. \ubaa8\ub4e0 \ucc44\ub110\uc744 \uc9c0\uc6d0\ud558\uace0 \ud68c\uc0ac \uc804\uccb4\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\uac8c\ub429\ub2c8\ub2e4. \ub9c8\ucf00\ud305, \uc601\uc5c5, \uc11c\ube44\uc2a4, \uc9c0\uc6d0 \ub4f1 \ubd80\uc11c \uc804\ubc18\uc5d0 \uac78\uce5c \ub2e4\uc591\ud55c \uc5ec\uc815\uc744 \uad00\ub9ac\ud558\uac8c \ub429\ub2c8\ub2e4. \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc774\ub7ec\ud55c \uc5ec\uc815\uc744 \uc124\uacc4, \uad00\ub9ac \ubc0f \ucd5c\uc801\ud654\ud558\uc5ec \uace0\uac1d\uc774 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \uc120\uc81c\uc801\uc73c\ub85c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-white vertical text-start nomedia   \" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/automated-routing\" target=\"_blank\" rel=\"\" ><div class=\"card-body\"><h5>\uc634\ub2c8\ucc44\ub110 \uc778\ud130\ub799\uc158 \ub77c\uc6b0\ud305<\/h5>\n<p>\uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \uace0\uac1d\uc774 \ucc98\uc74c\ubd80\ud130 \uc62c\ubc14\ub978 \uc0c1\ub2f4\uc6d0\uc774\ub098 \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc5f0\ub77d\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4. Genesys \uc634\ub2c8\ucc44\ub110 \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc740 \uc911\uc694\ud55c \uc815\ubcf4\ub97c \ucea1\ucc98\ud558\uc5ec \uace0\uac1d\uc758 \uc9c4\uc815\ud55c \uc758\ub3c4\ub97c \ud3c9\uac00\ud558\uace0 \ud574\ub2f9 \uace0\uac1d\uc744 \uac00\uc7a5 \uc801\ud569\ud55c \uc0c1\ub2f4\uc6d0\uacfc \uc5f0\uacb0\ud569\ub2c8\ub2e4. \uace0\uac1d\uc774 \uc0c1\ub2f4\uc0ac\uc5d0\uc11c \ub2e4\ub978 \uc0c1\ub2f4\uc0ac\ub85c \uc774\ub3d9\ud558\uc9c0 \uc54a\ub3c4\ub85d \ud558\uc138\uc694. \uc634\ub2c8\ucc44\ub110 \uc778\ud130\ub799\uc158 \ub77c\uc6b0\ud305\uc740 \uace0\uac1d \ub300\ud654\ub97c \uac04\uc18c\ud654\ud569\ub2c8\ub2e4.<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\uc608\uce21 \ub77c\uc6b0\ud305\uc73c\ub85c \ucd5c\uace0\uc758 \uace0\uac1d \uc11c\ube44\uc2a4 \uc81c\uacf5<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%7D%5D&#8221;][vc_row][vc_column]<div class=\"cqc-container h-100\"><a class=\"cqc-body h-100 horizontal\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/tot-public-company-limited\" target=\"_blank\" rel=\"\"><div class=\"logo p-0\">\n                <img decoding=\"async\" width=\"380\" height=\"380\" src=\"https:\/\/www.genesys.com\/media\/logo-tot-2021.svg\" class=\"logo shadowed-lg\" alt=\"Tot logo 2021\"><\/div><div class=\"details rounded shadow-lg bgc-yellow \"><blockquote class=\"ko-kr\"><p>Google Dialogflow\uc640 Genesys Designer\ub97c \uc0ac\uc6a9\ud558\uba74 \uae30\uc874\uc758 \uc9c0\uc2dd\uc744 \ubaa8\ub450 \uac16\ucd94\uc9c0 \uc54a\uc544\ub3c4 \uc0c8\ub85c\uc6b4 \ucc44\ud305 \ubc0f \ud1b5\ud654 \ud750\ub984\uc744 \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uc0c1\ub2f4\uc0ac \ub370\uc2a4\ud06c\ud0d1\uc744 \ud65c\uc6a9\ud558\uc5ec \uc774\uc81c \uace0\uac1d\uacfc\uc758 \ub300\ud654 \uc911\uc5d0, \uadf8\ub9ac\uace0 \ub300\ud654\uac00 \ub05d\ub09c \ud6c4\uc5d0\ub3c4 \ub354\uc6b1 \uc2e0\uc18d\ud558\uac8c \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc73c\uba70, \ud1b5\ud654 1\uac74\ub2f9 1~2\ubd84 \uc815\ub3c4\ub97c \ub2e8\ucd95\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<\/blockquote><p class=\"attribution mb-1\"> \u2014 K. Santhiphap Phoemmongkhonsap, Senior Director, Cloud and Digital, TOT Public Company Limited<\/p><div class=\"btn btn-secondary\">\uace0\uac1d \uc2a4\ud1a0\ub9ac \ubcf4\uae30<\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section m_background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22384529%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\uc0c1\uc138\ud55c \uace0\uac1d \ud1b5\ucc30\ub825\uc73c\ub85c \uc0c1\ub2f4\uc0ac\uc758 \uc5ed\ub7c9 \uac15\ud654<\/h2>\n<p>\uc634\ub2c8\ucc44\ub110 \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc740 \uc9c1\uc6d0\uc5d0\uac8c \ub354 \uc88b\uc740 \uae30\ub2a5\uc785\ub2c8\ub2e4. \uc2dc\uac04 \uacbd\uacfc\uc5d0 \ub530\ub77c \ubaa8\ub4e0 \ucc44\ub110\uacfc \uc811\uc810\uc5d0\uc11c \uace0\uac1d\uc5d0 \ub300\ud55c 360\ub3c4 \ubdf0\ub97c \uc81c\uacf5\ud558\ubbc0\ub85c, \uc62c\ubc14\ub978 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uc0c1\ub2f4\uc6d0\uc740 \uad6c\ub9e4, \uc628\ubcf4\ub529 \ub610\ub294 \ubb38\uc81c \ud574\uacb0\uacfc \uac19\uc740 \uace0\uac1d \uc5ec\uc815\uc758 \ub2e8\uacc4\ub97c \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc6d0\uacfc \ub2f4\ub2f9\uc790\uac00 \uc774\ub7ec\ud55c \ubaa8\ub4e0 \uc9c0\uc2dd\uc744 \uc190\uc27d\uac8c \uc5bb\uc744 \uc218 \uc788\uc744 \ub54c \ubb38\uc81c\ub97c \ub354 \uc27d\uac8c \ud574\uacb0\ud558\uace0 \uc62c\ubc14\ub978 \uc870\uc5b8\uc744 \uc81c\uacf5\ud558\uace0 \ub610\ud55c \uace0\uac1d\uc758 \uad6c\ub9e4 \uc5ec\uc815\uc744 \uc548\ub0b4\ud558\ub294 \ub370 \ub354\uc6b1 \uc801\uadf9\uc801\uc73c\ub85c \ucc38\uc5ec\ud558\uace0 \uad8c\ud55c\uc744 \uac00\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/customer-journey-management\" target=\"_blank\" rel=\"\">\uc9c1\uc6d0\uc774 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uac1c\uc778\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc634\ub2c8\ucc44\ub110 \ub370\uc2a4\ud06c\ud0d1<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1526429508777{margin-bottom: 2em !important;}&#8221;][vc_single_image image=&#8221;339094&#8243; alignment=&#8221;center&#8221; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;406370&#8243; alignment=&#8221;center&#8221; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\ub514\uc9c0\ud138 \uc18c\ube44\uc790\uc5d0\uac8c \uc6d0\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \uc11c\ube44\uc2a4 \uc81c\uacf5<\/h2>\n<p>\uc624\ub298\ub0a0\uc758 \uc0c8\ub85c\uc6b4 \ub514\uc9c0\ud138 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc758 \uacb0\uacfc\ub85c \uc0c8\ub85c\uc6b4 \ucc44\ub110\uacfc \ud615\ud0dc\uc758 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\uac00 \ucd9c\ud604\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud68c\uc0ac, \ud504\ub85c\uc138\uc2a4 \ubc0f \uc7a5\uce58\uc5d0 \ubcf4\ub2e4 \uc27d\uac8c \uc5f0\uacb0, \ud1b5\ud569\ud558\uace0, \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\uba70 \ub610\ud55c \ud6a8\uc728\uc131\uc744 \uadf9\ub300\ud654\ud558\uc138\uc694. \ub514\uc9c0\ud138 \uace0\uac1d \uad00\uacc4\uc640 \ucc44\ub110\uac04 \uace0\uac1d \uc5ec\uc815\uc744 \ub354 \uc798 \uad00\ub9ac\ud560 \uc218 \uc788\uac8c\ub429\ub2c8\ub2e4.<\/p>\n<p>Genesys \uc634\ub2c8\ucc44\ub110 \uae30\ub2a5\uc740 \uc74c\uc131 \ubc0f \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud569\ub2c8\ub2e4. \uc74c\uc131\uc744 \ub514\uc9c0\ud138 \uc18c\ube44\uc790\ub97c \uc704\ud55c 2\ucc28 \uc9c4\uc785\uc810\uc73c\ub85c \uc0ac\uc6a9\ud568\uc73c\ub85c\uc368 \ud300\uc740 \ubcf4\ub2e4 \ubcf5\uc7a1\ud55c \ucffc\ub9ac\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ko-kr\/article\/seven-ways-to-deliver-leading-digital-customer-service\" target=\"\" rel=\"\">\ucc28\uc138\ub300 \ub514\uc9c0\ud138 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud55c 7\ub2e8\uacc4<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; m_background_color=&#8221;bgc-light-blue&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22384494%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\uc6d0\ud558\ub294 \ubc29\uc2dd\ub300\ub85c \ubc30\ud3ec\ud558\uc138\uc694<\/h3>\n<p class=\"text-22\" style=\"text-align: center;\">Genesys \uc634\ub2c8\ucc44\ub110\uc740 \uc628\ud504\ub808\ubbf8\uc2a4, \ud074\ub77c\uc6b0\ub4dc \ub610\ub294 \ud558\uc774\ube0c\ub9ac\ub4dc \ubc30\ud3ec\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774 \ud655\uc7a5 \uac00\ub2a5\ud55c \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\uba74 \ucd1d \uc18c\uc720 \ube44\uc6a9\uc744 \uac1c\uc120\ud558\uace0 \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\uba70 \ubbf8\ub798\uc758 \ubb38\uc81c\uc5d0 \ub300\ube44\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center  vc_custom_1665785730131\"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/www.genesys.com\/KO-KR\/products\" target=\"\" rel=\"\">\uc81c\ud488 \ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column width=&#8221;2\/12&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1665785763158{padding-top: 30px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">\uad00\uacc4 \uc790\ub8cc<\/h3>\n<p>[\/vc_column_text]<div class=\"grid_type-page-resources\"><div class=\"container\" data-gutter=\"gutter-small\"><div class=\"row gutter-small pt-0 grid-col-4\"><div class=\"grid-item vc_clearfix col-sm-12 col-md-6 col-lg-3 card-col grid_type-resources  card-col item-image\" data-tags=\"demo,\uace0\uac1d \uacbd\ud5d8 \uac1c\uc120,improve customer experience,\uae30\uc220 \ud5a5\uc0c1,level up your technology,genesys ai,\uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc cx,genesys cloud cx,ai \ubc0f \uc790\ub3d9\ud654,ai and automation,smb,\ub300\uae30\uc5c5,enterprise,\uc911\uc18c \uaddc\ubaa8 \uae30\uc5c5,midsized,healthcare,industrial,public,technology,\uae08\uc735,financial,\ub9ac\ud14c\uc77c,retail,Demo\" data-status=\"publish\"><div class=\"card h-100\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/genesys-cloud-agentic-virtual-agent-demo\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/www.genesys.com\/media\/Agentic_Virtual_Agent_Demo-video-thumbnail-824x528-1.png\" alt=\"Agentic virtual agent demo video thumbnail 824&#215;528\"><\/div><div class=\"card-body\"><p class=\"text-primary text-16 resource_type content_type post_pre\">Demo<\/p><h3 class=\"text-18 font-weight-bold card-title\">Genesys Cloud \uc5d0\uc774\uc804\ud2f1 \uac00\uc0c1 \uc0c1\ub2f4\uc0ac \ub370\ubaa8<\/h3><\/div><\/a><\/div><\/div><div class=\"grid-item vc_clearfix col-sm-12 col-md-6 col-lg-3 card-col grid_type-resources  card-col item-image\" data-tags=\"ebook,\uae30\uc220 \ud5a5\uc0c1,level up your technology,\uae30\uc220 \ud5a5\uc0c1,cx cloud from genesys and salesforce,cx cloud,smb,\ub300\uae30\uc5c5,enterprise,\uc911\uc18c \uaddc\ubaa8 \uae30\uc5c5,midsized,Ebook\" data-status=\"publish\" data-resource-group=\"educational (non-interactive)\"><div class=\"card h-100\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/cx-ecosystem\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail-Ebook-Deliver-the-next-level-of-experience-with-an-AI-powered-CX-ecosystem.jpg\" alt=\"820&#215;464 resource thumbnail ebook deliver the next level of experience with an ai powered cx ecosystem\"><\/div><div class=\"card-body\"><p class=\"text-primary text-16 resource_type content_type post_pre\">Ebook<\/p><h3 class=\"text-18 font-weight-bold card-title\">AI \uae30\ubc18 CX \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc73c\ub85c \ucc28\uc138\ub300 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ubc29\ubc95<\/h3><\/div><\/a><\/div><\/div><div class=\"grid-item vc_clearfix col-sm-12 col-md-6 col-lg-3 card-col grid_type-resources  card-col item-image\" data-tags=\"report,\uae30\uc220 \ud5a5\uc0c1,level up your technology,\uace0\uac1d \uacbd\ud5d8 \uac1c\uc120,improve customer experience,\uae30\uc220 \ud5a5\uc0c1,ai \ubc0f \uc790\ub3d9\ud654,ai and automation,cloud migration,journey management,smb,\ub300\uae30\uc5c5,enterprise,\uc911\uc18c \uaddc\ubaa8 \uae30\uc5c5,midsized,\ubcf4\uace0\uc11c\" data-status=\"publish\" data-resource-group=\"third-party\"><div class=\"card h-100\"><a class=\"h-100\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/www.genesys.com\/media\/resource_thumbnail-gartner_ccass_2025.png\" alt=\"Resource thumbnail gartner ccass 2025\"><\/div><div class=\"card-body\"><p class=\"text-primary text-16 resource_type content_type post_pre\">\ubcf4\uace0\uc11c<\/p><h3 class=\"text-18 font-weight-bold card-title\">Gartner\u00ae \uc11c\ube44\uc2a4\ud615 \ucee8\ud0dd\uc13c\ud130(CCaaS)\u2122 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8<\/h3><\/div><\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-teal&#8221; disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;demo&#8221;][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Explore Genesys innovations&#8230;<\/h3>\n<p>[\/vc_column_text]<div class=\"vc_grid-container-wrapper vc_clearfix grid_type-page-relative wrapper_style_list\"><div class=\"vc_grid-container vc_clearfix wpb_content_element vc_basic_grid\"><div class=\"vc_grid vc_row vc_grid-gutter-35px vc_pageable-wrapper vc_hook_hover gen_text-center\" data-vc-pageable-content=\"true\"><div class=\"vc_pageable-slide-wrapper vc_clearfix siblinglist w-100 d-flex flex-wrap justify-content-center\" data-vc-grid-content=\"true\"><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-416910\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/cloud-platform\"><h5>Genesys Cloud \ud50c\ub7ab\ud3fc<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-588830\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/responsible-ai\"><h5>\ucc45\uc784 \uc788\ub294 AI<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-611685\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/workforce-management-software\"><h5>\uc6cc\ud06c\ud3ec\uc2a4(\uc778\ub825) \uad00\ub9ac \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-576689\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/contact-center-software\"><h5>\ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-545948\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-vs-nice\"><h5>Genesys vs NICE CXOne<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-530305\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/experience-orchestration\"><h5>\uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-530301\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-cloud-ex\"><h5>Genesys Cloud EX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-526998\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/developer\"><h5>\uac1c\ubc1c\uc790 \uc13c\ud130<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-523894\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/customer-service\"><h5>Customer Service<\/h5><p>\ucd5c\uc2e0 \uae30\uc220\uc744 \uace0\uac1d \uc11c\ube44\uc2a4 \uacc4\ud68d\uc5d0 \ud1b5\ud569\ud558\uc5ec KPI\ub97c \ucd08\uacfc\ud558\uace0 \ub354 \ub098\uc740 \uace0\uac1d \uad00\uacc4\ub97c \uad6c\ucd95\ud558\uc138\uc694.<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-116968\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/blog\"><h5>Blog<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-287332\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/pricing\"><h5>\uc694\uae08\uc81c<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-251875\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/emergency-response\"><h5>\ube44\uc0c1 \ub300\uc751<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-320398\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/zoom\"><h5>Zoom\uacfc \ud30c\ud2b8\ub108\uc2ed<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-224638\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-cloud\"><h5>Genesys Cloud<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-509977\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/definitions\"><h5>\uc6a9\uc5b4\uc9d1<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-375681\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/why-genesys\"><h5>Genesys \ud68c\uc0ac\uc18c\uac1c<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-462266\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/superhuman\"><h5>\uc288\ud37c \ud734\uba3c \uc11c\ube44\uc2a4<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-412736\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-dx\"><h5>Genesys DX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-424628\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/products\"><h5>\uc81c\ud488<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-608130\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/ai-contact-center\"><h5>AICC (AI \ucee8\ud0dd\uc13c\ud130)<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-546621\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/subscribe\"><h5>Subscription Plan<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-111890\"><a href=\"https:\/\/www.genesys.com\/ko-kr\"><h5>\ud648<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-449121\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/omnichannel\"><h5>\uc634\ub2c8\ucc44\ub110<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-462259\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/customer-success\"><h5>\uace0\uac1d \uc131\uacf5<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-412592\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/solutions\"><h5>Solutions<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-462605\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/customer-care\"><h5>\uace0\uac1d \uc9c0\uc6d0<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-336240\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/googlecloud\"><h5>Google Cloud Contact Center AI<\/h5><p>Genesys\ub294 Google\uacfc\uc758 \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-458448\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/professional-services\"><h5>\ud504\ub85c\ud398\uc154\ub110 \uc11c\ube44\uc2a4<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93928\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/contact-us\"><h5>\ubb38\uc758\ud558\uae30<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-111751\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/resources\"><h5>\ub9ac\uc18c\uc2a4<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93936\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/events\"><h5>\uc774\ubca4\ud2b8<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93942\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/webinars\"><h5>\uc6e8\ube44\ub098<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93940\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/company\"><h5>\ud68c\uc0ac<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93922\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\"><h5>\uace0\uac1d \uc0ac\ub840<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93938\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/login\"><h5>Genesys \ub85c\uadf8\uc778<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-93930\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/select-region\"><h5>\uc9c0\uc5ed \uc120\ud0dd<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-413008\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/partners\"><h5>\ud30c\ud2b8\ub108<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-416972\"><a href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\"><h5>\uae30\ub2a5<\/h5><\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; m_background_color=&#8221;bgc-teal&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22384494%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1670833501961{padding-bottom: 3em !important;}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">\uc5b8\uc81c \uc5b4\ub514\uc11c\ub098, \uc5b4\ub5a4 \ucc44\ub110\uc5d0\uc11c\ub4e0<\/h4>\n<h4 style=\"text-align: center;\">\uace0\uac1d\uc774 \uc788\ub294 \uacf3\uc5d0\uc11c \uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\uc138\uc694<\/h4>\n<p style=\"text-align: center;\">\uace0\uac1d\uc774 \uae30\ub300\ud558\ub294 \uadf8 \uc774\uc0c1\uc758, \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc9c0\uc6d0\ud558\ub294 Genesys \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<br \/>\n\uc634\ub2c8\ucc44\ub110 CX \ud50c\ub7ab\ud3fc\uc5d0 \ub300\ud574 \ub354 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n<p>[\/vc_column_text]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/ko-kr\/contact-us-thank-you\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/449121\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/449121\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"416972\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option 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value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\ub124. 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offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;413257&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row el_class=&#8221;mobile-reverse&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] \ucc44\ub110\uac04 \ub2e8\uc808\ub41c \uc0ac\uc77c\ub85c\ub97c [&hellip;]<\/p>\n","protected":false},"author":952,"featured_media":8558,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-449121","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/449121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/952"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=449121"}],"version-history":[{"count":9,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/449121\/revisions"}],"predecessor-version":[{"id":461020,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/449121\/revisions\/461020"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/8558"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=449121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}