{"id":433114,"date":"2021-03-31T11:13:07","date_gmt":"2021-03-31T18:13:07","guid":{"rendered":"https:\/\/www.genesys.com\/global-strategic-alliances"},"modified":"2025-07-30T13:29:31","modified_gmt":"2025-07-30T20:29:31","slug":"global-strategic-alliances","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/partners\/global-strategic-alliances","title":{"rendered":"\uc804\ub7b5\uc801 \uc81c\ud734"},"content":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” vib=”enable” css=”.vc_custom_1749627119105{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\uc804\ub7b5\uc801 \uae30\uc220 \ud30c\ud2b8\ub108\uac00 AI \uae30\ubc18 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \uc2e4\ud604\ud569\ub2c8\ub2e4<\/h1>\n

\uc774\ub7ec\ud55c \uc8fc\uc694 \uae00\ub85c\ubc8c \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\ub294 Genesys \uac00\uce58\uc5d0 \ub300\ud55c \ubd80\ud569 \ubc0f \ud5cc\uc2e0\uacfc \ud568\uaed8 \uae30\uc220 \ud601\uc2e0 \ubc0f \uc11c\ube44\uc2a4 \uc81c\uacf5 \ubd84\uc57c\uc5d0\uc11c \ucd5c\uace0\ub97c \ub300\ud45c\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_single_image image=”577762″ css=”” rounded_corners=”rounded-xs”][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

\uc131\uacf5\uc744 \ube60\ub974\uac8c \ucd94\uc801\ud558\ub294 \ud30c\ud2b8\ub108\uc2ed<\/h2>\n

\uc774\ub7ec\ud55c \uac01 \uc804\ub7b5\uc801 \uae30\uc220 \ud30c\ud2b8\ub108\ub294 \uac01 \uace0\uac1d\uacfc \uc0c1\ud669\uc5d0 \uace0\uc720\ud55c \uac00\uce58\ub97c \uc81c\uacf5\ud558\ub294 \ud574\ub2f9 \ubd84\uc57c\uc758 \ub9ac\ub354\uc785\ub2c8\ub2e4. \uace0\uac1d\uc744 \uc704\ud55c \uc8fc\uc694 \ud61c\ud0dd\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

\uae30\uc220 \ub9ac\ub354\uc2ed \ubc0f \ud601\uc2e0<\/h3>\n

\ub2f9\uc0ac\uc758 \uacb0\ud569\ub41c \uc804\ubb38 \uc9c0\uc2dd, \uc5c5\uacc4 \uc9c0\uc2dd \ubc0f \ub2e4\ub144\uac04\uc758 \uc131\uacf5\uc744 \ud1b5\ud574 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \ub300\ub2f4\ud55c \ube44\uc804\uc744 \uc2e4\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

\uc804 \uc138\uacc4 \uc2dc\uc7a5 \ubc0f \uace0\uac1d\uc5d0 \ub300\ud55c \uc811\uadfc\uc131<\/h3>\n

\uc81c\ud734 \ud30c\ud2b8\ub108\ub294 \ud6cc\ub96d\ud55c \ube0c\ub79c\ub4dc\uc640 \uc218\ucc9c \uba85\uc758 \uace0\uac1d\uc744 \ubcf4\uc720\ud55c \uae00\ub85c\ubc8c \ube44\uc988\ub2c8\uc2a4\uc785\ub2c8\ub2e4. Genesys\ub97c \ubcf4\uc644\ud558\ub294 \ud601\uc2e0\uc801\uc778 \uae30\uc220\ub85c \uc720\uba85\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

\ub300\uaddc\ubaa8 SaaS \uc194\ub8e8\uc158<\/h3>\n

\ub3d9\ub9f9 \ud1b5\ud569\uc744 \ud1b5\ud574 \uace0\uac1d\uc740 \uac04\ud3b8\ud558\uac8c \uc989\uc2dc \uc751\ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\uae30\uce58 \uc54a\uc740 \uace0\uac1d \uc694\uad6c\uc5d0 \ub300\ud55c \ud655\uc7a5\uc758 \ubcf5\uc7a1\uc131\uc744 \uc81c\uac70\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

\ub354 \ub098\uc740 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc \uac00\uc18d\ud654<\/h3>\n

\uae00\ub85c\ubc8c \ud601\uc2e0\uac00\uc758 \uac15\uc810\uc744 \uacb0\ud569\ud558\uba74 \uc120\ud0dd\ud55c \ucd5c\uace0\uc758 \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub354 \ub9ce\uc740 \uac00\uce58\ub97c \uc5bb\uace0 \uacb0\uacfc\ub97c \ub354 \ube68\ub9ac \ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1749627756591{background-image: url(https:\/\/www.genesys.com\/media\/Genesys_Threads_209.png?id=569364) !important;}” el_class=”bg-cover bg-150-md bg-center bg-norepeat”][vc_row r_gutter_size=”gutter-small” background_color=”bgc-glass” equal_height=”yes” el_class=”py-3 px-1 px-lg-3 rounded mt-0″][vc_column offset=”vc_col-md-7″ el_class=”mb-1″][vc_column_text css=””]<\/p>\n

Genesys \uc804\ub7b5\uc801 \uc81c\ud734<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column elemental_order=”order-5″ offset=”vc_col-md-5″ el_class=”mt-2 mt-lg-0″][\/vc_column][vc_column width=”1\/3″]

\"AWS_logo_RGB_SQUID_INK\"<\/div>

\uc544\ub9c8\uc874 \uc6f9 \uc11c\ube44\uc2a4<\/h3>\n

\uc120\ub3c4\uc801\uc778 AI \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ubbf8\ub798\uc758 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. AWS\ub97c \uae30\ubc18\uc73c\ub85c \uad6c\ucd95\ub41c Genesys Cloud\ub97c \uc0ac\uc6a9\ud558\uc5ec \ubaa8\ub4e0 \uc0c1\ud638 \uc791\uc6a9\uc744 \ud1b5\ud574 \uace0\uac1d\uacfc \uc9c1\uc6d0\uc5d0\uac8c \ub354 \uac00\uae4c\uc774 \ub2e4\uac00\uac00\uc138\uc694.<\/p>\n

Amazon Bedrock\uacfc \uac19\uc740 AWS \uc11c\ube44\uc2a4\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \uc989\uc2dc \uc0ac\uc6a9 \uac00\ub2a5\ud55c AI \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \ucee8\ud0dd \uc13c\ud130\ub97c \ub118\uc5b4 Genesys \ud074\ub77c\uc6b0\ub4dc\ub97c \ud655\uc7a5\ud558\uace0 \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Genesys + AWS\ub9cc\uc774 \ub2e4\ub978 \ud074\ub77c\uc6b0\ub4dc \uacf5\uae09\uc5c5\uccb4\uc640 \ube44\uad50\ud560 \uc218 \uc5c6\ub294 \uc720\uc5f0\uc131, \uc2e0\ub8b0\uc131 \ubc0f \ud655\uc7a5\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n

\ucd94\uac00 \ube44\uc6a9 \uc808\uac10\uc744 \uc704\ud574 AWS \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4\ub97c \ud1b5\ud574 \uad6c\ub9e4\ud558\uc5ec Genesys \ud22c\uc790\ub97c \ud65c\uc6a9\ud558\uc2ed\uc2dc\uc624.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]
\"Salesforce_Corporate_Logo_RGB\"<\/div>

Salesforce<\/h3>\n

Salesforce\uc640 Genesys\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \ub370\uc774\ud130, \uc5d0\uc774\uc804\ud2b8, \ubd07 \ubc0f \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \ud1b5\ud569\ud558\uc5ec \ubcf4\ub2e4 \uc2a4\ub9c8\ud2b8\ud55c \uc5d4\ub4dc \ud22c \uc5d4\ub4dc \uace0\uac1d \ubc0f \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. Genesys Cloud \ud50c\ub7ab\ud3fc\uacfc Salesforce Service Cloud \uac04\uc758 \uc0c8\ub85c\uc6b4 \ub124\uc774\ud2f0\ube0c \ud1b5\ud569\uc744 \ud1b5\ud574 \uc774 \uc194\ub8e8\uc158\uc740 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \ucee8\ud0dd \uc13c\ud130 \ubc0f \uc778\ub825 \ucc38\uc5ec \uad00\ub9ac \uae30\ub2a5\uc744 \uacb0\ud569\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8 \ubc0f \uac10\ub3c5\uc790 \uc791\uc5c5\uc744 \ubcf4\ub2e4 \uc6d0\ud65c\ud558\uac8c \ub9cc\ub4ed\ub2c8\ub2e4. \ud50c\ub7ab\ud3fc \uac04\uc758 \uc591\ubc29\ud5a5 \ub370\uc774\ud130 \uacf5\uc720\ub97c \ud1b5\ud574 \uc870\uc9c1\uc740 \uc0ac\uc77c\ub85c\ub97c \uc81c\uac70\ud558\uace0 \uc5ec\uc815 \uc804\ubc18\uc5d0 \uac78\uce5c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9, \ud589\ub3d9 \ubc0f \uc5ed\uc0ac\ub97c \ub354 \uc798 \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]
\"sn-logo-color\"<\/div>

ServiceNow<\/h3>\n

Genesys\uc640 ServiceNow\ub294 \uace0\uac1d\uacfc \uc9c1\uc6d0\uc758 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uae30 \uc704\ud574 \ud611\ub825\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub450 \ud68c\uc0ac\ub294 Genesys Cloud\u2122 \ud50c\ub7ab\ud3fc\uc744 ServiceNow \uace0\uac1d \uc11c\ube44\uc2a4 \uad00\ub9ac (CSM) \uc640 \ud1b5\ud569\ud558\uc5ec \uc804 \uc138\uacc4 \uc870\uc9c1\uc5d0 Genesys\uc640 ServiceNow\uc758 \ud1b5\ud569 \uacbd\ud5d8\uc774\ub77c\ub294 \ud134\ud0a4 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud560 \uacc4\ud68d\uc785\ub2c8\ub2e4. Genesys\uc640 ServiceNow\uc758 \ud1b5\ud569 \uacbd\ud5d8\uc740 \ub450 \ud68c\uc0ac\uc758 \uc5c5\uacc4 \ucd5c\uace0\uc758 AI, \uc790\ub3d9\ud654 \ubc0f \ub514\uc9c0\ud138 \uae30\ub2a5\uc744 \uacb0\ud569\ud558\uc5ec \uac01 \ud50c\ub7ab\ud3fc\uc758 \uc7a5\uc810\uc744 \uacb0\ud569\ud558\uc5ec \ub2e8\uc77c \ub370\uc2a4\ud06c\ud1b1\uc744 \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4 \ud300\uc744 \ud1b5\ud569\ud558\uace0, \ubd80\uc11c \ubc0f \ucc44\ub110 \uac04 \ub77c\uc6b0\ud305\uc744 \uc911\uc559 \uc9d1\uc911\ud654\ud558\uba70, \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uacfc \uac04\uc18c\ud654\ub41c \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uc704\ud574 \uc778\ub825 \ucc38\uc5ec\ub97c \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column]

Genesys \uae30\uc220 \ud30c\ud2b8\ub108<\/h3>\n

Genesys Cloud\ub294 \ube44\uc988\ub2c8\uc2a4\uac00 \uc774\ubbf8 \uc0ac\uc6a9\ud558\uace0 \uc788\ub294 \uae30\uc220\uacfc \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ub418\uc5b4 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uba70 \ub354 \ub098\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ub354 \ube60\ub974\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub2f9\uc0ac\uc758 \ud50c\ub7ab\ud3fc\uc740 Adobe, Epic, Google Cloud, Microsoft, Meta, Zendesk \ubc0f Zoom\uc744 \ud3ec\ud568\ud55c \uc120\ub3c4\uc801\uc778 \uc194\ub8e8\uc158\uacfc \uc5f0\uacb0\ub429\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div>
\"\"<\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

\ub9ac\uc18c\uc2a4<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” vib=”enable” css=”.vc_custom_1749627119105{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row][vc_column width=”1\/2″][vc_column_text css=””] \uc804\ub7b5\uc801 \uae30\uc220 \ud30c\ud2b8\ub108\uac00 AI \uae30\ubc18 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \uc2e4\ud604\ud569\ub2c8\ub2e4 \uc774\ub7ec\ud55c \uc8fc\uc694 \uae00\ub85c\ubc8c \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\ub294 Genesys \uac00\uce58\uc5d0 \ub300\ud55c \ubd80\ud569 \ubc0f \ud5cc\uc2e0\uacfc \ud568\uaed8 \uae30\uc220 \ud601\uc2e0 \ubc0f \uc11c\ube44\uc2a4 \uc81c\uacf5 \ubd84\uc57c\uc5d0\uc11c \ucd5c\uace0\ub97c \ub300\ud45c\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_single_image image=”577762″ css=”” rounded_corners=”rounded-xs”][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”1\/2″][vc_column_text css=””] \uc131\uacf5\uc744 \ube60\ub974\uac8c \ucd94\uc801\ud558\ub294 \ud30c\ud2b8\ub108\uc2ed \uc774\ub7ec\ud55c \uac01 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":413008,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-433114","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/433114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=433114"}],"version-history":[{"count":15,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/433114\/revisions"}],"predecessor-version":[{"id":586298,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/433114\/revisions\/586298"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/413008"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=433114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}