{"id":424628,"date":"2022-03-08T17:20:19","date_gmt":"2022-03-09T01:20:19","guid":{"rendered":"https:\/\/www.genesys.com\/%ec%a0%9c%ed%92%88"},"modified":"2024-07-22T19:37:24","modified_gmt":"2024-07-23T02:37:24","slug":"products","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/products","title":{"rendered":"\uc81c\ud488"},"content":{"rendered":"

[vc_section vib=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row content_placement=”middle”][vc_column width=”5\/12″][vc_column_text css=””]<\/p>\n

\ucd5c\uc0c1\uc758 \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \uac83:
\nGenesys \uc81c\ud488\uc744 \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/h1>\n

[\/vc_column_text][\/vc_column][vc_column v_align=”flexend” width=”7\/12″]

\"All<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section flair=”%5B%7B%22flair_left%22%3A%220%22%7D%5D”][vc_row][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1″][vc_column_text css=””]<\/p>\n

\ub354 \ub098\uc740 \ub3c4\uad6c\ub97c \ud1b5\ud574 \ub354 \ub098\uc740 \uc778\ud130\ub799\uc158\uc744<\/h2>\n

\uc900\ube44\ub41c \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc0ac\uc6a9\ud558\uba74 \ucf5c\uc13c\ud130 \uae30\ub2a5\ubd80\ud130 \ucd5c\uc2e0 CX \ud601\uc2e0\uae4c\uc9c0 \uc6b0\uc218\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc218\uc6d4\ud558\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Genesys\uc758 \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uac00\uc7a5 \uad11\ubc94\uc704\ud558\uace0 \ub6f0\uc5b4\ub09c \uace0\uac1d \uacbd\ud5d8\uacfc \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc544\uc6b8\ub7ec \uadc0\uc0ac\uc640 \ud568\uaed8\ud558\ub294 \ub4e0\ub4e0\ud55c \ud30c\ud2b8\ub108\uac00 \ub418\uc5b4 \ub4dc\ub9bd\ub2c8\ub2e4.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column]

\"A<\/div>

Genesys Cloud CX<\/span>\u2122<\/h3>\n

\uc62c\uc778\uc6d0 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158<\/p>\n

\uc804\ud654, \uc774\uba54\uc77c, \ucc44\ud305, \ud14d\uc2a4\ud2b8, \uc18c\uc15c\ubbf8\ub514\uc5b4 \ucc44\ub110\uc5d0\uc11c\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \ud1b5\ud569\ud558\uc2ed\uc2dc\uc624. \uc0c1\ub2f4\uc0ac\uac00 \uc5b4\ub514\uc5d0 \uc788\ub4e0, \uc0c1\ub2f4\uc0ac\uc758 \ub192\uc740 \uc0dd\uc0b0\uc131\uacfc \ucc38\uc5ec \ub610\ud55c \uc720\uc9c0\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. Genesys Cloud CX\u2122 \ud50c\ub7ab\ud3fc\uc740 \uc774 \ubaa8\ub4e0 \uac83\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row content_placement=”middle” disable_element=”yes”][vc_column]
\"\"<\/div>

Genesys Cloud EX<\/span><\/h3>\n

\ucee8\ud0dd\uc13c\ud130 \ub108\uba38 \ubaa8\ub4e0 \uc870\uc9c1\uc5d0\uc11c \uc9c1\uc6d0\uc758 \ud6a8\uc728\uc131 \ubc0f \ud6a8\uacfc\uc131 \ud5a5\uc0c1<\/p>\n

\ucc38\uc5ec\ub3c4\uac00 \ub192\uace0 \ub3d9\uae30 \ubd80\uc5ec\uac00 \ub192\uc740 \uc9c1\uc6d0\uc774 \ub354 \ub098\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. Genesys Cloud EX\u2122 \uc194\ub8e8\uc158\uc740 \uae30\uc874 ACD\uc640 \ud568\uaed8 \ub9ac\uc18c\uc2a4, \ud488\uc9c8 \ubc0f \uaddc\uc815 \uc900\uc218, \uc131\uacfc \uad00\ub9ac \ub4f1\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \ub2e8\uc77c \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column]
\"\"<\/div>

Genesys Engage<\/span><\/h3>\n

\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc<\/p>\n

\uc138\uacc4 \ucd5c\ub300 \ube0c\ub79c\ub4dc\ub97c \uc5fc\ub450\uc5d0 \ub450\uace0 \uc124\uacc4\ub41c Genesys Engage\u2122\ufe0f \uc628\ud504\ub808\ubbf8\uc2a4 \uc194\ub8e8\uc158\uc740 \uc9c0\ub2a5\ud615 \ucc44\ub110 \ub77c\uc6b0\ud305, \uace0\uae09 \uc544\uc6c3\ubc14\uc6b4\ub4dc \ubc0f \uc140\ud504 \uc11c\ube44\uc2a4 \uae30\ub2a5\uc744 \ud544\uc694\ud55c \uc81c\uc5b4 \uae30\ub2a5\uacfc \uacb0\ud569\ud569\ub2c8\ub2e4.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column]
\"\"<\/div>

Pointillist\u00ae<\/sup><\/h3>\n

\uc5f0\uacb0\ub418\uace0 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc758 \uc190\uc26c\uc6b4 \uc81c\uacf5<\/p>\n

Pointillist Customer Journey Management Platform\u2122\uc73c\ub85c \uace0\uac1d \uc5ec\uc815\uc744 \uce21\uc815, \ubaa8\ub2c8\ud130\ub9c1, \uc870\uc815\ud558\uc5ec CX\ub97c \ucd5c\uc801\ud654\ud558\uace0 \ub514\uc9c0\ud138 \uccb4\ub958, \ucee8\ud0dd\uc13c\ud130 \uc131\uacfc \ub4f1\uc744 \uac1c\uc120\ud558\uc2ed\uc2dc\uc624.<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section flair=”%5B%5D”][vc_row equal_height=”yes”][vc_column width=”1\/3″]

PureConnect\ub97c \ucc3e\uace0 \uacc4\uc2ed\ub2c8\uae4c?<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

Genesys Engage\ub97c \ucc3e\uace0 \uacc4\uc2ed\ub2c8\uae4c?<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

Genesys Multicloud CX\ub97c \ucc3e\uace0 \uacc4\uc2ed\ub2c8\uae4c?<\/p>\n<\/div>

\uc790\uc138\ud788 \uc54c\uc544\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section vib=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row content_placement=”middle”][vc_column width=”5\/12″][vc_column_text css=””] \ucd5c\uc0c1\uc758 \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \uac83: Genesys \uc81c\ud488\uc744 \ud655\uc778\ud574 \ubcf4\uc138\uc694 [\/vc_column_text][\/vc_column][vc_column v_align=”flexend” width=”7\/12″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section flair=”%5B%7B%22flair_left%22%3A%220%22%7D%5D”][vc_row][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1″][vc_column_text css=””] \ub354 \ub098\uc740 \ub3c4\uad6c\ub97c \ud1b5\ud574 \ub354 \ub098\uc740 \uc778\ud130\ub799\uc158\uc744 \uc900\ube44\ub41c \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc0ac\uc6a9\ud558\uba74 \ucf5c\uc13c\ud130 \uae30\ub2a5\ubd80\ud130 \ucd5c\uc2e0 CX \ud601\uc2e0\uae4c\uc9c0 \uc6b0\uc218\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc218\uc6d4\ud558\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Genesys\uc758 \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uac00\uc7a5 \uad11\ubc94\uc704\ud558\uace0 \ub6f0\uc5b4\ub09c […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-424628","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/424628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=424628"}],"version-history":[{"count":15,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/424628\/revisions"}],"predecessor-version":[{"id":530294,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/424628\/revisions\/530294"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=424628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}