{"id":262316,"date":"2020-03-30T08:56:29","date_gmt":"2020-03-30T15:56:29","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=262316"},"modified":"2020-11-12T19:22:49","modified_gmt":"2020-11-13T03:22:49","slug":"remote-workers-faq","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ko-kr\/emergency-response\/remote-workers-faq","title":{"rendered":"Genesys \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\ub294 \uc7ac\ud0dd \uadfc\ubb34\uc790 \ub300\uc0c1 FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section css=&#8221;.vc_custom_1583521839344{background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text]<\/p>\n<h1>Genesys \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\ub294 \uc7ac\ud0dd \uadfc\ubb34\uc790 \ub300\uc0c1 FAQ (\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38)<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row el_class=&#8221;covid19&#8243;][vc_column]<style type='text\/css'>\r h4 { position: relative; margin-left: 1.5em; padding-left: 1.5em; } .ques {color: #FF4F1F; font-weight: bold; position: absolute; left: 0;} span.answer { color: #5D3E5D; font-weight: bold; position: absolute; left: 0; } .section_wrapper .ans { position: relative; margin-left: 1.5em; padding-left: 1.5em; } .covid19 .wpb_text_column{margin-bottom:2rem}\r <\/style>[vc_column_text]<\/p>\n<h4><span class=\"ques\">Q:<\/span> Genesys \ud50c\ub7ab\ud3fc\uc740 \uc7ac\ud0dd\/\uc6d0\uaca9 \uadfc\ubb34\ub97c \uc9c0\uc6d0\ud569\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A:<\/span> \uc608. \ubaa8\ub4e0 Genesys \uc2dc\uc2a4\ud15c\uc740 Genesys, PureConnect \ubc0f Genesys Cloud\ub97c \ube44\ub86f\ud55c \uc7ac\ud0dd\/\uc6d0\uaca9 \uc0c1\ub2f4\uc0ac\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text]<!-- wpml:html_fragment --><\/p>\n<h4><span class=\"ques\">Q<\/span>: \uc7ac\ud0dd \uadfc\ubb34 \uc2dc \uc0ac\uc6a9\uc790\uac00 \uc774\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc740 \uc5b4\ub290 \uc218\uc900\uc785\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A:<\/span> \uc7ac\ud0dd \uadfc\ubb34 \uc0ac\uc6a9\uc790\uc5d0\uac8c\ub294 \ucd5c\uc18c\ud55c\uc758 \uad6c\uc131 \ubc0f \ube60\ub978 \uc774\uc6a9 \uc18d\ub3c4\uc640 \ud568\uaed8 \uc74c\uc131 \uae30\ub2a5\uc774 \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>\n<p class=\"ans\">\uc790\uc138\ud55c \uc635\uc158\uc744 \uc54c\uc544\ubcf4\ub824\uba74, <a href=\"https:\/\/www.genesys.com\/ko-kr\/emergency-response\/remote-workers-solution\">Genesys \uc7ac\ud0dd \uadfc\ubb34 \uc194\ub8e8\uc158 \uac1c\uc694<\/a>\ub97c \ud655\uc778\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uae30\ubcf8 \uae30\ub2a5\uc744 \uc704\ud55c \ucd5c\uc18c\ud55c\uc758 \uae30\uc220\uc801 \uc694\uad6c \uc0ac\ud56d\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>\uc6d0\uaca9 \uc704\uce58\uc5d0\uc11c \uc0c1\ub2f4\uc0ac\uc758 \uc74c\uc131 \uc5d4\ub4dc\ud3ec\uc778\ud2b8(\uc720\uc120 \uc804\ud654, \ubaa8\ubc14\uc77c)\uac00 \uc788\ub294 \uacbd\uc6b0, \uc6d0\uaca9 \uc0c1\ub2f4\uc0ac \uc74c\uc131 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc74c\uc131 \ud1b5\ud654 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub3c4\ub85d \uad6c\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc0c1\ub2f4\uc0ac\uac00 \uac1c\uc778\uc6a9 \ucef4\ud4e8\ud130\ub97c \ubcf4\uc720\ud558\uace0 \uc788\uc73c\uba70 \uc778\ud130\ub137 \uc5f0\uacb0\uc774 \ub41c\ub2e4\uba74, \ub2e4\uc591\ud55c \ubc29\uc2dd\uc73c\ub85c \ud68c\uc0ac \ub124\ud2b8\uc6cc\ud06c\uc758 \ucee8\ud0dd\uc13c\ud130\uc5d0 \uc811\uc18d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p class=\"ans\">\uc790\uc138\ud55c \uc635\uc158\uc744 \uc54c\uc544\ubcf4\ub824\uba74, <a href=\"https:\/\/www.genesys.com\/ko-kr\/emergency-response\/remote-workers-solution\">Genesys \uc7ac\ud0dd \uadfc\ubb34 \uc194\ub8e8\uc158 \uac1c\uc694<\/a>\ub97c \ud655\uc778\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\ud544\uc694\ud55c Genesys\uc758 \uad6c\uc131 \uc694\uc18c\ub97c \ubaa8\ub450 \ubc30\ud3ec\ud558\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc758 \uc6f9 \ubc84\uc804\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>\uc608. \ud074\ub77c\uc6b0\ub4dc \uc2dc\uc2a4\ud15c\uc744 \ubcf4\uc720\ud55c \uacbd\uc6b0, \uae30\ubcf8\uc801\uc73c\ub85c \uc6f9\uc744 \ud1b5\ud574 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc628\ud504\ub808\ubbf8\uc2a4 \uae30\ubc18 \uc2dc\uc2a4\ud15c\uc744 \ubcf4\uc720\ud55c \uacbd\uc6b0, \ub3c4\uc6c0\uc744 \ub4dc\ub9b4 \uc218 \uc788\ub294 Genesys \ub2f4\ub2f9\uc790 \ub610\ub294 Customer Care\uc5d0 \ubb38\uc758\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\ub124\ud2b8\uc6cc\ud06c\uac00 \uc6d0\uaca9 \uc2dc\ub098\ub9ac\uc624\uc5d0\uc11c \uc0c1\ub2f4\uc0ac\uac00 \ud6a8\uc728\uc801\uc73c\ub85c \uadfc\ubb34\ud560 \uc218 \uc788\ub3c4\ub85d \ud558\ub294\uc9c0 \uc5b4\ub5bb\uac8c \ud655\uc778\ud569\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>Genesys\ub294 \ub124\ud2b8\uc6cc\ud06c \uc811\uc18d \ud615\ud0dc\ub97c \ud655\uc778\ud558\uc5ec \ubca0\uc2a4\ud2b8 \ud504\ub799\ud2f0\uc2a4, \ub124\ud2b8\uc6cc\ud06c(LAN\/WAN)\uc5d0 \ud544\uc694\ud55c \ub300\uc5ed\ud3ed, \ubcf4\uc548 \uc694\uac74 \ubc0f \ub370\uc774\ud130 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\uc5d0 \ub300\ud55c \ucee8\uc124\ud305\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][vc_column_text]<!-- wpml:html_fragment<\/p>\n\n\n--><\/p>\n<h4><span class=\"ques\">Q: <\/span>\uae30\ubcf8 \uae30\ub2a5\uc744 \ud65c\uc131\ud654\ud560 \uacbd\uc6b0, \uc6d0\uaca9 \uc0ac\uc6a9\uc790\uac00 \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uc804\ud654\uae30\ub294 \uc5b4\ub5a4 \uc885\ub958\uc785\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>Genesys \uc74c\uc131 \uae30\ub2a5\uc740 PSTN(IP \uc804\ud654\/\ubaa8\ubc14\uc77c\/\uc720\uc120)\uc744 \ud1b5\ud55c \ubaa8\ub4e0 \uc885\ub958\uc758 \uc804\ud654\uae30\uc5d0\uc11c \uc791\ub3d9\ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc774 WebRTC\ub97c \uc9c0\uc6d0\ud558\ub294 \uacbd\uc6b0, \ube0c\ub77c\uc6b0\uc800\uc5d0\uc11c \uc791\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc0ac\uc6a9\uc790\uac00 \uc6d0\uaca9\uc73c\ub85c \uadfc\ubb34\ud558\ub294 \uacbd\uc6b0, \ucd94\uac00 Genesys \ub77c\uc774\uc120\uc2a4\uac00 \ud544\uc694\ud569\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>\uc6d0\uaca9 \uadfc\ubb34\ub97c \uc704\ud574 \ucd94\uac00 \ub77c\uc774\uc120\uc2a4\uac00 \ud544\uc694\ud558\uc9c0 <strong>\uc54a\uc2b5\ub2c8\ub2e4<\/strong>. \uace0\uac1d \uc778\ud130\ub799\uc158\uc774 \uc99d\uac00\ud558\ub294 \uacbd\uc6b0, \ud574\ub2f9 \uc2dc\uae30 \ub3d9\uc548 \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294 \uc784\uc2dc \ub77c\uc774\uc120\uc2a4 \ud504\ub85c\uadf8\ub7a8\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc0ac\uc6a9 \uac00\ub2a5\ud55c \uc635\uc158\uc5d0 \ub300\ud574 Genesys \ub2f4\ub2f9\uc790\uc5d0\uac8c \ubb38\uc758\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc9c1\uc811 \uc7ac\ud0dd \uc0c1\ub2f4\uc0ac\ub97c \uc124\uc815 \ubc0f \uad6c\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c? \uc544\ub2c8\uba74 Genesys\uc640 \ud611\ub825\ud574\uc57c \ud569\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>Genesys \uc74c\uc131 \uae30\ub2a5\uc740 \ucd5c\uc18c\ud55c\uc758 \uad6c\uc131\uc774 \ud544\uc694\ud558\uba70, \uadc0\uc0ac\uc758 \uc790\uccb4 \ub0b4\ubd80 \uc9c0\uc6d0\ud300\uc744 \uc774\uc6a9\ud558\uc5ec \ud65c\uc131\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub3c4\uc6c0\uc774 \ud544\uc694\ud558\uba74, Genesys \ub2f4\ub2f9\uc790 \ub610\ub294 Customer Care\uc5d0 \ubb38\uc758\ud558\uc2ed\uc2dc\uc624.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc6d0\uaca9 \uc0ac\uc6a9\uc790\ub97c \uc9c0\uc6d0\ud560 \ub54c \uc608\uc0c1\ub418\ub294 \uae30\ud0c0 \ube44\uc6a9\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\"> A: <\/span>PSTN \ube44\uc6a9\uc740 \ud574\ub2f9 \uc2dc\uae30 \ub3d9\uc548 \uc720\uc120 \uc804\ud654 \uc0ac\uc6a9\ub7c9, \ud734\ub300 \uc804\ud654 \ubc0f \uc774\ub3d9 \ud1b5\uc2e0 \uc0ac\uc6a9\ub7c9\uc5d0 \uc801\uc6a9\ub429\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc774 WebRTC\ub97c \uc9c0\uc6d0\ud558\ub294 \uacbd\uc6b0, \ucd94\uac00 \ube44\uc6a9 \uc5c6\uc774 \ube0c\ub77c\uc6b0\uc800\uc5d0\uc11c \uc791\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\ud574\uacb0\ud574\uc57c \ud560 \ubcf4\uc548 \ubc0f \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \uad00\ub828 \uc6b0\ub824 \uc0ac\ud56d\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>\ud604\uc9c0 Genesys \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc5f0\ub77d\ud558\uba74 \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \ud300\uc5d0 \uc5f0\uacb0\ud574 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc6d0\uaca9 \ud1b5\ud654 \ucc98\ub9ac\ub97c \uc704\ud574 \uc0ac\uc6a9\uc790\uc5d0\uac8c \ucd94\uac00 \uad50\uc721\uc744 \uc81c\uacf5\ud574\uc57c \ud569\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>Genesys \uc74c\uc131 \uae30\ub2a5\uc758 \uacbd\uc6b0, \uc0ac\uc6a9\uc790\ub294 \ub370\uc2a4\ud06c\ud0d1\uacfc \uae30\ubcf8 \ub3c4\uad6c \uc5c6\uc774 \uace0\uac1d\uc5d0\uac8c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud574\uc57c \ud558\uba70, \ucd5c\uc18c\ud55c\uc758 \uad50\uc721\uc774 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. [\/vc_column_text][vc_column_text]<!-- wpml:html_fragment<\/p>\n\n\n--><\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc6d0\uaca9 \uc0ac\uc6a9\uc790\uc5d0 \ub300\ud55c \uc74c\uc131 \ud1b5\ud654\ub294 \uacc4\uc18d \ub179\uc74c\ub429\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A: <\/span>\uc608. \ud1b5\ud654\uac00 \ucee8\ud0dd\uc13c\ud130 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \ubc1c\uc0dd\ud55c \uacbd\uc6b0, \ud1b5\ud654\uac00 \ub179\uc74c\ub429\ub2c8\ub2e4.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h4><span class=\"ques\">Q: <\/span>\uc7ac\ud0dd \uadfc\ubb34\uc5d0 \uad00\ud55c \uc790\uc138\ud55c \uc815\ubcf4\ub294 \uc5b4\ub514\uc11c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h4>\n<p class=\"ans\"><span class=\"answer\">A:<\/span> <strong>Genesys Cloud \ubb38\uc11c\ub294 help.genesys.cloud\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/strong><\/p>\n<ul class=\"ans\">\n<li>Genesys Cloud \uc2dc\uc2a4\ud15c \uc694\uad6c \uc0ac\ud56d \u2013 <a href=\"https:\/\/help.genesys.cloud\/articles\/purecloud-requirements\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>\uc571 \uad00\ub828 \uc0ac\ud56d(\uc6f9, \ub370\uc2a4\ud06c\ud1b1 \ubc0f \ubaa8\ubc14\uc77c) \u2013 <a href=\"https:\/\/help.genesys.cloud\/articles\/purecloud-apps\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>\uc804\ud654 \uad00\ub828 \uc0ac\ud56d \u2013 <a href=\"https:\/\/help.genesys.cloud\/articles\/about-managed-phone-configuration\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<\/ul>\n<p class=\"ans\"><span class=\"answer\">A:<\/span> <strong>Genesys Premise \ubb38\uc11c\ub294 docs.genesys.com\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/strong><\/p>\n<ul class=\"ans\">\n<li>Genesys SIP-\uc11c\ubc84 \ubc30\ud3ec \uac00\uc774\ub4dc &#8211; <a href=\"https:\/\/docs.genesys.com\/Special:Repository\/81fr_dep-sip.pdf?id=278979454427&amp;page=Documentation\/SIPS\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>Genesys-\uc9c0\uc6d0\ub418\ub294 IP \uc804\ud654 &#8211; <a href=\"https:\/\/docs.genesys.com\/Documentation\/System\/latest\/SMI\/SIPSupport\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>Genesys \uac00\uc0c1\ud654 \uc9c0\uc6d0 <a href=\"https:\/\/docs.genesys.com\/Documentation\/System\/latest\/SOE\/Virtualization\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>Genesys WDE(ClickOnce \ubc0f \uc6d0\uaca9 \uc9c0\uc6d0 \ud3ec\ud568) &#8211; <a href=\"https:\/\/docs.genesys.com\/Documentation\/IW\/8.5.1\/Dep\/Welcome\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>Genesys WWE \ubc30\ud3ec \uac00\uc774\ub4dc \u2013 Genesys \ub2f4\ub2f9\uc790\uc5d0\uac8c \ubb38\uc758\ud558\uc2ed\uc2dc\uc624.<\/li>\n<\/ul>\n<p class=\"ans\"><span class=\"answer\">A: <\/span><strong>PureConnect Premise \ubb38\uc11c\ub294 help.genesys.com\uc5d0\uc11c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/strong><\/p>\n<ul class=\"ans\">\n<li>\uc6f9 \uc751\uc6a9 \ud504\ub85c\uadf8\ub7a8 \uc124\uce58 \uac00\uc774\ub4dc(iConnect) \u2013 <a href=\"https:\/\/help.genesys.com\/cic\/mergedProjects\/wh_tr\/mergedProjects\/wh_tr_cic_web_apps\/desktop\/about_this_document.htm\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>PureConnectApps \ud130\ubbf8\ub110 \uc11c\ube44\uc2a4 \ud658\uacbd \uc124\uc815 \u2013 <a href=\"https:\/\/help.genesys.com\/cic\/mergedProjects\/wh_tr\/mergedProjects\/wh_tr_citrix\/desktop\/introduction.htm\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>IceLibApplications \uc778\ud130\ub137 \uc5f0\uacb0(wss:\/\/) \u2013 <a href=\"https:\/\/help.genesys.com\/cic\/mergedProjects\/wh_tr\/mergedProjects\/wh_tr_session_mgr\/desktop\/connecting_icelib_applications_over_the_internet.htm\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>\uc778\ud130\ub799\uc158 SIP \ube0c\ub9ac\uc9c0 \u2013 <a href=\"https:\/\/help.genesys.com\/cic\/mergedProjects\/wh_tr\/mergedProjects\/wh_tr_sip_bridge\/desktop\/interaction_sip_bridge_installation_and_configuration_guide.htm\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>\uc6d0\uaca9 \uae30\uc9c0\uad6d \u2013 <a href=\"https:\/\/help.genesys.com\/cic\/mergedProjects\/wh_ia\/desktop\/remote_stations_overview.htm\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<li>\uad8c\uc7a5 SIP IP \uc804\ud654 \u2013 <a href=\"https:\/\/testlab.genesys.com\/ProductsPage.aspx?ProductType=5\" target=\"_blank\" rel=\"noopener noreferrer\">\uc5ec\uae30\ub97c \ud074\ub9ad<\/a><\/li>\n<\/ul>\n<p>\uc0c1\uae30\uc640 \uad00\ub828\ub41c \ubb38\uc758 \uc0ac\ud56d\uc740, \uc77c\ubc18 \ucc44\ub110\uc744 \uc0ac\uc6a9\ud558\uc5ec Customer Care\uc5d0 \uc5f0\ub77d\ud558\uc2ed\uc2dc\uc624.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section css=&#8221;.vc_custom_1583521839344{background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column width=&#8221;5\/6&#8243;][vc_column_text] Genesys \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\ub294 \uc7ac\ud0dd \uadfc\ubb34\uc790 \ub300\uc0c1 FAQ (\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38) [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row el_class=&#8221;covid19&#8243;][vc_column][vc_column_text] Q: Genesys \ud50c\ub7ab\ud3fc\uc740 \uc7ac\ud0dd\/\uc6d0\uaca9 \uadfc\ubb34\ub97c \uc9c0\uc6d0\ud569\ub2c8\uae4c? A: \uc608. \ubaa8\ub4e0 Genesys \uc2dc\uc2a4\ud15c\uc740 Genesys, PureConnect \ubc0f Genesys Cloud\ub97c \ube44\ub86f\ud55c \uc7ac\ud0dd\/\uc6d0\uaca9 \uc0c1\ub2f4\uc0ac\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. [\/vc_column_text][vc_column_text] Q: \uc7ac\ud0dd \uadfc\ubb34 \uc2dc \uc0ac\uc6a9\uc790\uac00 \uc774\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc740 \uc5b4\ub290 \uc218\uc900\uc785\ub2c8\uae4c? A: \uc7ac\ud0dd \uadfc\ubb34 \uc0ac\uc6a9\uc790\uc5d0\uac8c\ub294 \ucd5c\uc18c\ud55c\uc758 [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":251875,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-262316","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/262316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/comments?post=262316"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/262316\/revisions"}],"predecessor-version":[{"id":352415,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/262316\/revisions\/352415"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/pages\/251875"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=262316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}