{"id":518280,"date":"2024-05-06T22:30:26","date_gmt":"2024-05-07T05:30:26","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/cloud-architecture"},"modified":"2026-01-01T18:28:02","modified_gmt":"2026-01-02T02:28:02","slug":"cloud-architecture","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ko-kr\/capabilities\/cloud-architecture","title":{"rendered":"\ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1715626476823{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;no-shadow&#8221;][vc_column]<div class=\"component breadcrumbs theme-\"><div class=\"links-row w-100 d-flex flex-wrap align-items-center justify-content-start\"><div class=\"link-col\"><a class=\"breadcrumb-link\" href=\"\/genesys-cloud\">Genesys Cloud CX<\/a><\/div><div class=\"link-col\"><a class=\"breadcrumb-link\" href=\"\/capabilities\/cloud-architecture-and-open-platform\">Cloud architecture and open platform<\/a><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_single_image image=&#8221;568527&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98<\/h1>\n<p class=\"text-22\">\ucee8\ud0dd\uc13c\ud130 \uc544\ud0a4\ud14d\ucc98\ub97c \ud604\ub300\ud654\ud558\uc138\uc694<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"#demo\" target=\"\" rel=\"\">\uc2dc\uc791\ud558\uae30<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"\/campaign\/request-a-demo\" target=\"\" rel=\"\">\ub370\ubaa8 \uc694\uccad<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\ud558\ub098\uc758 \ud50c\ub7ab\ud3fc. \ud558\ub098\uc758 \ucf54\ub4dc\ubca0\uc774\uc2a4.<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5>\uc62c\uc778\uc6d0 API \uc6b0\uc120 \uc544\ud0a4\ud14d\ucc98<\/h5>\n<p>\ub2e8\uc77c \ucf54\ub4dc\ubca0\uc774\uc2a4 \uc704\uc5d0 \uad6c\ucd95\ub41c \ud3ec\uad04\uc801\uc778 \ub124\uc774\ud2f0\ube0c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc120\ud0dd\ud558\uc138\uc694. \ubaa8\ub4e0 \uae30\ub2a5\uc774 \uc720\uae30\uc801\uc73c\ub85c \uc5f0\ub3d9\ub418\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub2e8\uc77c \uc624\ud508 \ud50c\ub7ab\ud3fc\uc744 \uae30\ubc18\uc73c\ub85c \ud558\ub294 Genesys Cloud\ub294 \ubcf8\uc9c8\uc801\uc73c\ub85c \ub354 \uc548\uc804\ud558\uace0, \uc548\uc815\uc801\uc774\uba70, \ubbfc\ucca9\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5>\uac80\uc99d\ub41c \uac00\uc6a9\uc131, \ubcf4\uc7a5\ub41c \uc548\uc815\uc131<\/h5>\n<p>Genesys Cloud\u2122 \ud50c\ub7ab\ud3fc\uc740 \ucd5c\ub300 \uac00\ub3d9 \uc2dc\uac04\uacfc \ubcf5\uc6d0\ub825\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc7a5\uc560 \ubc1c\uc0dd \uc2dc\uc5d0\ub3c4 \uc11c\ube44\uc2a4 \uc911\ub2e8\uc774\ub098 \ub370\uc774\ud130 \uc190\uc2e4 \uc5c6\uc774 \uc6d0\ud65c\ud558\uac8c \ubcf5\uad6c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ucd5c\ub300 100% \ud06c\ub808\ub527\uc744 \ubcf4\uc7a5\ud558\ub294 \uac15\ub825\ud55c SLA\ub85c \uc548\uc815\uc131\uc744 \ud655\uc2e4\ud788 \ub4b7\ubc1b\uce68\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5>\uac15\ub825\ud55c \ud655\uc7a5\uc131\uacfc \ud0c4\ub825\uc131<\/h5>\n<p>\uc6a9\ub7c9 \ud55c\uacc4\ub97c \uac71\uc815\ud560 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4. Genesys Cloud\uc758 \uc624\ud1a0\uc2a4\ucf00\uc77c\ub9c1 \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub294 \uc989\uac01\uc801\uc774\uace0 \uc0ac\uc2e4\uc0c1 \ubb34\uc81c\ud55c\uc5d0 \uac00\uae4c\uc6b4 \ud655\uc7a5\uc744 \uc81c\uacf5\ud574, \ud2b8\ub798\ud53d\uc774 \ubab0\ub9ac\ub294 \uc2dc\uae30\ub098 \uae09\uaca9\ud55c \uc131\uc7a5 \ub2e8\uacc4\uc5d0\uc11c\ub3c4 \uc548\uc815\uc801\uc73c\ub85c \uc6cc\ud06c\ub85c\ub4dc\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\ub0b4\uc77c \uc5b4\ub5a4 \ubcc0\ud654\uac00 \uc624\ub354\ub77c\ub3c4 Genesys Cloud\ub294 \uc900\ube44\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4<\/h2>\n<p>\ud1b5\ud569\ub418\uace0 \ud604\ub300\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98\ub85c \uace0\uac1d \uacbd\ud5d8(CX) \uae30\uc220 \uc2a4\ud0dd\uc744 \ubbf8\ub798 \uc9c0\ud5a5\uc801\uc73c\ub85c \uc720\uc9c0\ud558\uc138\uc694. \ub2e8\uc21c\ud558\uace0 \uc0c1\ud0dc\ub97c \uc800\uc7a5\ud558\uc9c0 \uc54a\uc73c\uba70 \ubcf4\uc548\uc774 \uac15\ud654\ub41c \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uae30\ubc18 \ucef4\ud3ec\ub10c\ud2b8\ub294 \ud56d\uc0c1 \ucd5c\uc2e0 \uc0c1\ud0dc\ub97c \uc720\uc9c0\ud558\uba74\uc11c\ub3c4 \uac15\ub825\ud558\uace0 \uc548\uc815\uc801\uc774\uba70 \ud655\uc7a5 \uac00\ub2a5\ud55c \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<br \/>\nGenesys Cloud \ud50c\ub7ab\ud3fc\uc740 \uc57d 1,000\uac1c\uc5d0 \ub2ec\ud558\ub294 \uc0ac\uc804 \ud1b5\ud569\ub41c \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4\uc640 \uc11c\ubc84\ub9ac\uc2a4 \uae30\ub2a5\uc73c\ub85c \uad6c\uc131\ub418\uc5b4 \uc788\uc73c\uba70, \uc774\ub4e4\uc740 RESTful API\ub97c \ud1b5\ud574 \uc11c\ub85c \ud1b5\uc2e0\ud569\ub2c8\ub2e4. \uac01 \uae30\ub2a5\uc740 \uc804\ubb38\ud654\ub41c \uc5ed\ud560\uc744 \uc218\ud589\ud558\uba70, \uc8fc\uc694 Genesys Cloud \uc11c\ube44\uc2a4 \uadf8\ub8f9\uc73c\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc544\ub798\uc758 \uc544\ud0a4\ud14d\ucc98 \ub2e4\uc774\uc5b4\uadf8\ub7a8\uc5d0\uc11c \uc774\ub7ec\ud55c \uc11c\ube44\uc2a4\ub4e4\uc774 \uc5b4\ub5bb\uac8c \uc720\uae30\uc801\uc73c\ub85c \uc5f0\ub3d9\ub418\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][vc_column]<style type='text\/css'>\r .wpb_single_image.w-100 > .wpb_wrapper, .wpb_single_image.w-100 > .wpb_wrapper img { width: 100%; }\r <\/style>[vc_single_image image=&#8221;554435&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221; el_class=&#8221;my-2&#8243;][\/vc_column][vc_column el_class=&#8221;mt-2&#8243;][vc_row_inner ri_scrollable=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ud575\uc2ec \ub9ac\uc804<\/h5>\n<p>Genesys Cloud\uc758 \ubaa8\ub4e0 \uc11c\ube44\uc2a4 \uc138\ud2b8 \u2014 \ud37c\ube14\ub9ad \uc778\ud130\ud398\uc774\uc2a4, \ubca0\uc774\uc2a4, \ub370\uc774\ud130, \uc778\uacf5\uc9c0\ub2a5(AI), \uc560\ub110\ub9ac\ud2f1\uc2a4, \uc560\ud50c\ub9ac\ucf00\uc774\uc158, \ubbf8\ub514\uc5b4 \u2014 \ub294 \uc804 \uc138\uacc4 \uac01 \ud575\uc2ec \ub9ac\uc804\uc5d0 \ubc30\ud3ec\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uac00\uc7a5 \uac00\uae4c\uc6b4 \ub9ac\uc804\uc744 \uc120\ud0dd\ud558\uae30\ub9cc \ud558\uba74 \ub429\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ud37c\ube14\ub9ad \uc778\ud130\ud398\uc774\uc2a4<\/h5>\n<p>\uace0\uac1d \ucc44\ub110\uacfc \uc11c\ube44\uc2a4\ub294 \ubaa8\ub450 \ud37c\ube14\ub9ad \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud1b5\ud574 \uc5f0\uacb0\ub429\ub2c8\ub2e4. \uace0\uac1d\uc0ac\uac00 \uc9c1\uc811 \uad6c\ucd95\ud588\ub4e0, Genesys \ub610\ub294 \uc11c\ub4dc\ud30c\ud2f0\uac00 \uad6c\ucd95\ud588\ub4e0 \uad00\uacc4\uc5c6\uc774 \ub3d9\uc77c\ud569\ub2c8\ub2e4. REST API, \uc2a4\ud2b8\ub9ac\ubc0d API, \uc6f9\ud6c5(Webhook), WebRTC \ub4f1 \uc548\uc804\ud558\uace0 \ud45c\uc900\ud654\ub41c \ub2e8\uc77c \ud37c\ube14\ub9ad \uc778\ud130\ud398\uc774\uc2a4 \uc138\ud2b8\ub97c \ud1b5\ud574 \uc190\uc27d\uac8c \uc5f0\ub3d9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ubca0\uc774\uc2a4 \uc11c\ube44\uc2a4(Base services)<\/h5>\n<p>\ub2e4\uc591\ud55c \ud575\uc2ec \uc11c\ube44\uc2a4\uac00 \uc694\uccad\uc744 \ucc98\ub9ac\ud558\uace0 \uc0ac\uc6a9\uc790 \uc778\uc99d\uc744 \uc9c0\uc6d0\ud558\uba70, \uc811\uadfc \uc81c\uc5b4\u00b7\uc5ed\ud560\u00b7\uad8c\ud55c \uad00\ub9ac, \uaddc\uc815 \uc900\uc218 \uc720\uc9c0, \uc758\uc2ec\uc2a4\ub7ec\uc6b4 \ud65c\ub3d9 \uac10\uc0ac, \uace0\uac1d \uc5ec\uc815 \ubaa8\ub378\ub9c1 \ub4f1 \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601\uc758 \uae30\ubc18\uc774 \ub418\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ub370\uc774\ud130 \uc11c\ube44\uc2a4<\/h5>\n<p>\ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc0dd\uc131\u00b7\uc218\uc9d1\ub418\ub294 \uace0\uac1d \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud574 \uace0\uac1d ID\ub97c \ud1b5\ud569\ud558\uace0, \ub370\uc774\ud130\ub97c \ud48d\ubd80\ud558\uac8c \ud655\uc7a5\ud558\uba70, \ubd84\uc11d\uacfc \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\u00b7\uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ub354 \ub113\uc740 CX \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uacfc \ub370\uc774\ud130\ub97c \uacf5\uc720\ud560 \uc218 \uc788\ub3c4\ub85d \ucd94\ucd9c\ud558\ub294 \uac83\ub3c4 \uac00\ub2a5\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>AI \uc11c\ube44\uc2a4<\/h5>\n<p>\ub514\uc9c0\ud138, \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4, \ub300\ud654 \uc774\ubca4\ud2b8\ub294 \ub0b4\uc7a5\ub41c AI \ubaa8\ub378\ub85c \uc2a4\ud2b8\ub9ac\ubc0d\ub418\uc5b4, \ud3ed\ub113\uace0 \uc644\uc131\ub3c4 \ub192\uc740 AI \uae30\ubc18 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube44\uc2a4\ub97c \uad6c\ub3d9\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ucd5c\uace0 \uc218\uc900\uc758 \ubcf4\uc548, \uaddc\uc815 \uc900\uc218, \uc724\ub9ac\uc131, \ud22c\uba85\uc131\uc744 \uc720\uc9c0\ud558\uba74\uc11c\ub3c4 \ub354\uc6b1 \uac1c\uc778\ud654\ub418\uace0 \ub9e5\ub77d\uc5d0 \ub9de\ub294 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\uc560\ub110\ub9ac\ud2f1\uc2a4 \uc11c\ube44\uc2a4<\/h5>\n<p>\ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc0dd\uc131\ub418\ub294 \ubc29\ub300\ud55c \uc2e4\uc2dc\uac04 \ubc0f \uacfc\uac70 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud55c \uc560\ub110\ub9ac\ud2f1\uc2a4 \uc11c\ube44\uc2a4\ub97c \uc801\uc6a9\ud574 \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601 \uc804\ubc18\uc744 \ud22c\uba85\ud558\uac8c \ud30c\uc545\ud558\uace0, \ub2e4\uc591\ud55c \uc811\uc810\uc5d0\uc11c \uba85\ud655\ud558\uace0 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uc11c\ube44\uc2a4<\/h5>\n<p>\uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uacfc \uc790\ub3d9\ud654, \uc9c1\uc6d0 \ucc38\uc5ec(Employee Engagement), \ub514\uc9c0\ud138\u00b7\uc18c\uc15c\u00b7\uc74c\uc131 \uae30\ub2a5\uc774 \uc9c0\uc18d\uc801\uc73c\ub85c \ucd94\uac00\ub418\ub294 AI \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc744 \ud3ed\ub113\uac8c \uc81c\uacf5\ud558\ub294 \ud50c\ub7ab\ud3fc\uc5d0 \ud22c\uc790\ud558\uc138\uc694.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ubbf8\ub514\uc5b4 \uc11c\ube44\uc2a4<\/h5>\n<p>\uc74c\uc131 \ubc0f \ube44\ub514\uc624\uc640 \uac19\uc740 \uc2e4\uc2dc\uac04 \uace0\uac1d \ud1b5\ud654 \ubbf8\ub514\uc5b4\ub97c \uc0c1\ub2f4\uc6d0\uacfc \uace0\uac1d \uc704\uce58\uc5d0 \ub354 \uac00\uae5d\uac8c \ucc98\ub9ac\ud574 \uc9c0\uc5f0 \uc2dc\uac04\uc744 \ucd5c\uc18c\ud654\ud558\uace0, \uc11c\ube44\uc2a4 \ud488\uc9c8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uba70, \ub370\uc774\ud130 \ub808\uc9c0\ub358\uc2dc \uc694\uad6c\uc0ac\ud56d\uc744 \ucda9\uc871\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4<span style=\"font-size: 16px;\">.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\uace0\uac1d\uc740 \uc5b4\ub5bb\uac8c \uc0dd\uac01\ud558\uace0 \uc788\uc744\uae4c\uc694?<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-4&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ko-kr\/customer-stories\" target=\"\" rel=\"\">\uc804\uccb4 \uace0\uac1d \uc0ac\ub840 \ubc14\ub85c\uac00\uae30<\/a><\/div>[\/vc_column][vc_column]<div class=\"component-customer-carousel default-layout\" data-current-active=\"0\" data-layout=\"default\" data-count=\"2\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item active\"><a class=\"logo-nav\" aria-label=\"View TechStyleOS story\" title=\"TechStyleOS\" href=\"#222251\"><img decoding=\"async\" class=\"company-logo\" alt=\"\" src=\"https:\/\/www.genesys.com\/media\/TechStyle_OSx250.png\" width=\"250\" height=\"39\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Company Nurse story\" title=\"Company Nurse\" href=\"#126093\"><img decoding=\"async\" class=\"company-logo\" alt=\"Company nurse logo x250\" src=\"https:\/\/www.genesys.com\/media\/company-nurse-logo-x250.png\" width=\"250\" height=\"55\"><\/a><\/div><\/div><div class=\"carousel-content-col\"><button aria-label=\"Previous panel\" title=\"Previous panel\" class=\"prev-control carousel-controls hidden\"><\/button><div class=\"customer-content active\" data-href=\"222251\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/techstyleos\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Customer story video thumbnail techstyle\" src=\"https:\/\/www.genesys.com\/media\/customer-story_video-thumbnail_TechStyle.jpg\" width=\"1216\" height=\"684\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u201c\uacfc\uac70\uc5d0\ub294 \ub2e4\uc6b4\ud0c0\uc784\uc774 \ub9e4\uc8fc \ubc1c\uc0dd\ud558\uace4 \ud588\uc9c0\ub9cc, \uc774\uc81c\ub294 \ub9c8\uc9c0\ub9c9\uc73c\ub85c \uc7a5\uc560\uac00 \uc788\uc5c8\ub358 \ub54c\uac00 \uc5b8\uc81c\uc600\ub294\uc9c0 \uae30\uc5b5\uc870\ucc28 \ub098\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc0dd\uc0b0\uc131 \uce21\uba74\uc5d0\uc11c\ub9cc \ubcf4\ub354\ub77c\ub3c4 \uc57d 2,000\uc2dc\uac04\uc744 \uc808\uac10\ud55c \uac83\uc73c\ub85c \ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Jack Roberts<\/p><p class=\"customer-title\">Director, GMS Technology and Applications, TechStyleOS<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">Read the story<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"126093\" data-index=\"1\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/company-nurse\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Customer story video thumbnail lintelio\" src=\"https:\/\/www.genesys.com\/media\/customer-story_video-thumbnail_Lintelio.jpg\" width=\"1216\" height=\"684\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u201c\uae30\ubcf8\uc73c\ub85c \uc81c\uacf5\ub418\ub294 \uc634\ub2c8\ucc44\ub110\uacfc \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uae30\ub2a5, \uadf8\ub9ac\uace0 \uc190\uc26c\uc6b4 \ud1b5\ud569\uacfc \uac1c\ubc1c\uc744 \uc9c0\uc6d0\ud558\ub294 \uc624\ud508 API \uc544\ud0a4\ud14d\ucc98 \ub355\ubd84\uc5d0 \ub2e4\ub978 \ubca4\ub354\uc5d0\uc11c\ub294 \uc5bb\uc744 \uc218 \uc5c6\uc5c8\ub358 \uc0c8\ub85c\uc6b4 \uac00\ub2a5\uc131\uc744 \uc5f4 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.\u201d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Henry Svendblad<\/p><p class=\"customer-title\">CTO, Company Nurse<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">Read the story<\/div><\/div><\/div><\/a><\/div><button aria-label=\"Next panel\" title=\"Next panel\" class=\"next-control carousel-controls\"><\/button><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>API \uc6b0\uc120\u00b7\ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub85c \ubcc0\ud654\uc5d0 \uc720\uc5f0\ud558\uac8c \ub300\uc751\ud558\uc138\uc694<\/h2>\n<p>Genesys Cloud\ub294 \ucd5c\uc2e0 \ud074\ub77c\uc6b0\ub4dc \uc804\ub7b5\uacfc \uae30\uc220\uc744 \ucd5c\ub300\ud55c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c\uc0ac\ud56d\uc774 \ubcc0\ud654\ud558\uac70\ub098 \uc0c8\ub85c\uc6b4 \uae30\ud68c\uac00 \ub4f1\uc7a5\ud558\ub354\ub77c\ub3c4, \uc870\uc9c1\uc758 \ubaa8\ub4e0 \uacc4\uce35\uc774 \ubbfc\ucca9\ud558\uac8c \ub300\uc751\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud574 \ub354 \ub9ce\uc740 IT \uc774\ub2c8\uc154\ud2f0\ube0c\ub97c \ucd94\uc9c4\ud558\uace0 \ucc28\ubcc4\ud654\ub97c \uc9c0\uc18d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<br \/>\n\uc774\ubbf8 \uc0c1\uc6a9\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc9c1\uc811 \uad6c\ucd95\ud558\uac70\ub098, \uc218\ub3d9 \uc720\uc9c0\ubcf4\uc218\uc640 \uc6b4\uc601 \uc720\uc9c0\uc5d0 \uc2dc\uac04\uc744 \ub0ad\ube44\ud558\ub294 \ub300\uc2e0 \uac1c\ubc1c \ub9ac\uc18c\uc2a4\ub97c \ubcf4\ub2e4 \ub192\uc740 \uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294 \ud575\uc2ec \ud504\ub85c\uc81d\ud2b8\uc5d0 \uc9d1\uc911\ud558\uc138\uc694.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\uc9c0\uc18d\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131 &amp; \uc5f0\uc911\ubb34\ud734 \uc6b4\uc601<\/h5>\n<p>AWS(Amazon Web Services)\uc758 Well-Architected \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uae30\ubc18\uc73c\ub85c \uc124\uacc4\ub41c Genesys Cloud \uc11c\ube44\uc2a4\ub294 \uc804 \uc138\uacc4 \uc5ec\ub7ec \ub3c5\ub9bd\uc801\uc778 AWS \ub9ac\uc804\uacfc \uac00\uc6a9 \uc601\uc5ed(Availability Zone)\uc5d0 \ubc30\ud3ec\ub429\ub2c8\ub2e4. AWS \uac00\uc6a9 \uc601\uc5ed\uc740 \ud558\ub098 \uc774\uc0c1\uc758 \ub3c5\ub9bd\ub41c \ub370\uc774\ud130 \uc13c\ud130\ub85c \uad6c\uc131\ub418\uc5b4, \ub2e8\uc77c \ub370\uc774\ud130 \uc13c\ud130 \ud658\uacbd\ubcf4\ub2e4 \ud6e8\uc52c \ub192\uc740 \uac00\uc6a9\uc131, \uc7a5\uc560 \ud5c8\uc6a9\uc131, \ud655\uc7a5\uc131\uc744 \uac16\ucd98 \ud504\ub85c\ub355\uc158 \ud658\uacbd\uc744 \uc6b4\uc601\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ud544\uc694\ud560 \ub54c \uc989\uc2dc \ud655\uc7a5 \uac00\ub2a5\ud55c \uc218\ud3c9 \uc2a4\ucf00\uc77c\ub9c1<\/h5>\n<p>\ub300\ubd80\ubd84\uc758 Genesys Cloud \uc11c\ube44\uc2a4\ub294 \uc790\ub3d9 \ud655\uc7a5 \uadf8\ub8f9(ASG)\uacfc \ud568\uaed8 ELB(Elastic Load Balancing) \ubc0f \ub124\ud2b8\uc6cc\ud06c \ub85c\ub4dc \ubc38\ub7f0\uc11c\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \uc11c\ube44\uc2a4\ubcc4 \uc815\ucc45\uc5d0 \ub530\ub77c \ubd80\ud558\ub97c \ubd84\uc0b0\ud558\uace0 \ubaa8\ub2c8\ud130\ub9c1\ud558\uba70, \uc784\uacc4\uce58\ub97c \ucd08\uacfc\ud558\uba74 \ud544\uc694\ud55c \ub9cc\ud07c \ub9ac\uc18c\uc2a4\ub97c \uc790\ub3d9\uc73c\ub85c \ucd94\uac00\ud558\uac70\ub098 \uc81c\uac70\ud569\ub2c8\ub2e4. \ub610\ud55c \ucd5c\uc2e0 \uc11c\ube44\uc2a4 \ub2e4\uc218\ub294 \uc11c\ubc84\ub9ac\uc2a4 \uae30\uc220\uc744 \ud65c\uc6a9\ud574 \uc11c\ubc84 \uad00\ub9ac \uc5c6\uc774\ub3c4 \ubd80\ud558 \ubcc0\ud654\uc5d0 \uc989\uac01\uc801\uc73c\ub85c \ub300\uc751\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\uc790\ub3d9 \uc790\uac00 \ubcf5\uad6c\ub85c \ub192\uc740 \uc548\uc815\uc131 \uc720\uc9c0<\/h5>\n<p>\uac1c\ubcc4 \uc11c\ubc84\uc5d0 \uc7a5\uc560\uac00 \ubc1c\uc0dd\ud558\uba74 ELB\/ASG \uc0c1\ud0dc \uc810\uac80\uc774 \ube44\uc815\uc0c1 \uc778\uc2a4\ud134\uc2a4\ub97c \uac10\uc9c0\ud574 \ub85c\ub4dc \ubc38\ub7f0\uc11c\uc5d0\uc11c \ubd84\ub9ac\ud569\ub2c8\ub2e4. \uc77c\uc2dc\uc801\uc778 \uc624\ub958\uac00 \uc544\ub2cc \uacbd\uc6b0\uc5d0\ub294 \ucd94\uac00 \uc815\ucc45\uc774 \uc790\uac00 \ubcf5\uad6c\ub97c \ud2b8\ub9ac\uac70\ud574, \ubb38\uc81c\uac00 \uc788\ub294 \ub178\ub4dc\ub97c \uc911\uc9c0\ud558\uace0 \uc0c8\ub85c\uc6b4 \uc11c\ubc84\ub97c \uc989\uc2dc \uc0dd\uc131\ud574 \ub300\uccb4\ud569\ub2c8\ub2e4. \ud2b8\ub798\ud53d\uc740 \uc911\ub2e8 \uc5c6\uc774 \ucc98\ub9ac\ub418\uba70, \uc11c\ube44\uc2a4 \uacf5\ubc31\uc744 \uccb4\uac10\ud558\uae30 \uc804\uc5d0 Genesys Cloud\uac00 \uc790\ub3d9\uc73c\ub85c \ubcf5\uad6c\ub429\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ud398\uc77c\uc138\uc774\ud504 \ucc98\ub9ac\uc640 \ucca0\uc800\ud55c \ud14c\uc2a4\ud2b8\uc758 \uc774\uc810<\/h5>\n<p>\uc77c\uc2dc\uc801\uc778 \uc7a5\uc560\ub294 \ud53c\ud560 \uc218 \uc5c6\uc9c0\ub9cc, \uc6b0\uc218\ud55c \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uc774\ub97c \uc804\uc81c\ub85c \uc124\uacc4\ub429\ub2c8\ub2e4. \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub97c \ud1b5\ud574 \ud558\ub098\uc758 \uc11c\ube44\uc2a4 \uc7a5\uc560\uac00 \ub2e4\ub978 \uc11c\ube44\uc2a4\uc5d0 \uc601\ud5a5\uc744 \uc8fc\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. Genesys Cloud\ub294 \uc790\ub3d9\ud654\ub41c \uce74\uc624\uc2a4 \ud14c\uc2a4\ud2b8\uc640 \uc7a5\uc560 \ub300\uc751 \ud6c8\ub828\uc744 \ud1b5\ud574 \uc7a5\uc560 \ubc0f \ubcf5\uad6c \uacbd\ub85c\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uac80\uc99d\ud569\ub2c8\ub2e4. \ud3c9\uade0\uc801\uc73c\ub85c \ud558\ub8e8 500\ud68c \uc774\uc0c1\uc758 \uc790\ub3d9\ud654\ub41c \uce74\uc624\uc2a4 \uc2e4\ud5d8\uc744 \uc218\ud589\ud574, \uc7a5\uc560\ub97c \uc0ac\uc804\uc5d0 \uc608\uce21\ud558\uace0 \uace0\uac1d\uc5d0\uac8c \uc601\ud5a5\uc744 \uc8fc\uc9c0 \uc54a\ub3c4\ub85d \uc608\ubc29\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\uc5c5\ub370\uc774\ud2b8\uc640 \uc2e0\uaddc \uae30\ub2a5\uc744 \uc911\ub2e8 \uc5c6\uc774 \ubc30\ud3ec<\/h5>\n<p>\ud601\uc2e0\uc774 \uc774\ub8e8\uc5b4\uc9c0\ub294 \uc989\uc2dc \ud575\uc2ec \uae30\ub2a5\uc758 \ucd5c\uc2e0 \ubc1c\uc804 \uc0ac\ud56d\uc744 \ubc14\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc791\uc740 \uacb0\ud568\uc774 \ubc1c\uacac\ub418\uba74 \uc989\uc2dc \uc218\uc815\ud574 \uc601\ud5a5\uc744 \ubc1b\ub294 \uc11c\ube44\uc2a4\uc758 \uc0c8 \ubc84\uc804\uc744 \ubc30\ud3ec\ud569\ub2c8\ub2e4. \ubd84\uc0b0 \uc544\ud0a4\ud14d\ucc98\uc640 \uc9c0\uc18d\uc801 \ubc30\ud3ec \ud30c\uc774\ud504\ub77c\uc778\uc744 \ud1b5\ud574 \uc2dc\uc2a4\ud15c \uc804\uccb4\ub97c \uc911\ub2e8\ud558\uc9c0 \uc54a\uace0\ub3c4 \ub864\ub9c1 \uc5c5\ub370\uc774\ud2b8\uac00 \uac00\ub2a5\ud558\uba70, \ub85c\ub4dc \ubc38\ub7f0\uc2f1\uacfc \uce74\ub098\ub9ac \ubc30\ud3ec \uac19\uc740 \uae30\ubc95\uc73c\ub85c \uc5c5\ub370\uc774\ud2b8\uac00 \uc6b4\uc601 \ud658\uacbd\uc5d0 \ubd80\uc815\uc801\uc778 \uc601\ud5a5\uc744 \uc8fc\uc9c0 \uc54a\ub3c4\ub85d \ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h5>\ud48d\ubd80\ud55c API\uc640 \ub2e4\uc591\ud55c \ud1b5\ud569 \ubc29\uc2dd\uc73c\ub85c \uc790\uc720\ub86d\uac8c \uad6c\ucd95<\/h5>\n<p>\uac1c\ubc1c\uc790\ub294 Genesys Cloud \uc790\uccb4\uc640 \ub9c8\ucf13\ud50c\ub808\uc774\uc2a4 \ud30c\ud2b8\ub108\uc758 \uc571\u00b7\ud1b5\ud569\uc744 \uad6c\ucd95\ud558\ub294 \ub370 \uc0ac\uc6a9\ub418\ub294 \uac83\uacfc \ub3d9\uc77c\ud55c, \ubcf4\uc548\uc774 \uac15\ud654\ub418\uace0 \ubc84\uc804 \uad00\ub9ac\ub418\ub294 \ud37c\ube14\ub9ad REST API\ub97c \ud65c\uc6a9\ud574 \uc5b4\ub5a4 \ud504\ub85c\uadf8\ub798\ubc0d \uc5b8\uc5b4\ub85c\ub4e0 \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \uad6c\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. API \uc6b0\uc120 \ud074\ub77c\uc6b0\ub4dc \ub124\uc774\ud2f0\ube0c \uc194\ub8e8\uc158\uc778 Genesys Cloud \ud50c\ub7ab\ud3fc\uc740 \ub9e4\uc8fc \uc218\uc2ed\uc5b5 \uac74\uc758 API \uc694\uccad\uc744 \ucc98\ub9ac\ud558\uba70, 3,000\uac1c \uc774\uc0c1\uc758 API\uac00 \uae30\ubcf8\uc801\uc73c\ub85c \uacf5\uac1c\ub418\uc5b4 \uac1c\ubc1c\uc790 \uc13c\ud130\uc5d0\uc11c \uc790\uc720\ub86d\uac8c \ud0d0\uc0c9\ud558\uace0 \ud14c\uc2a4\ud2b8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1721628568289{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack-flipped card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"474\" height=\"298\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/Gartner_MQ_Chunkers_2025.png\" alt=\"\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><p><img decoding=\"async\" class=\"attachment-thumbnail size-thumbnail vc_single_image-img\" src=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg\" sizes=\"(max-width: 264px) 100vw, 264px\" srcset=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 264w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 300w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 566w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 1244w\" alt=\"Gartner logo\" width=\"264\" height=\"61\" \/><\/p>\n<p class=\"font-weight-bold text-18\">2025\ub144 \uac00\ud2b8\ub108 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8(CCaaS \ubd84\uc57c)<\/p>\n<h2 class=\"h4\">Genesys, Gartner\ub85c\ubd80\ud130 11\ub144 \uc5f0\uc18d \ub9ac\ub354\ub85c \uc120\uc815<\/h2>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">Gartner \ubcf4\uace0\uc11c \ud655\uc778\ud558\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1721628568289{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}<\/style><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row css=&#8221;.vc_custom_1669151417686{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys\ub85c \ud560 \uc218 \uc788\ub294 \ubaa8\ub4e0 \uac83<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ko-kr\/capabilities\" target=\"\" rel=\"\">\ubaa8\ub4e0 \uae30\ub2a5 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/cloud-and-salesforce\"><div class=\"card-body\"><h3 class=\"h5\">Genesys\uc640 Salesforce \uc778\ud130\uadf8\ub808\uc774\uc158<\/h3><p>\uc0ac\uc804 \uad6c\ucd95\ub41c \uc138\uc77c\uc988\ud3ec\uc2a4\uc6a9 Genesys Cloud \uc778\ud130\uadf8\ub808\uc774\uc158\uc73c\ub85c CRM \ubc0f CCaaS \uc194\ub8e8\uc158\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \uc0ac\uc6a9\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/security-and-compliance\"><div class=\"card-body\"><h3 class=\"h5\">\ubcf4\uc548 \ubc0f \uaddc\uc815 \uc900\uc218<\/h3><p>\uc804 \uc138\uacc4 \uc5b4\ub514\uc5d0\uc11c \ube44\uc988\ub2c8\uc2a4\ub97c \uc6b4\uc601\ud558\ub4e0, \uace0\uac1d \uc778\ud130\ub799\uc158\uacfc \ub370\uc774\ud130\ub97c \uc548\uc804\ud558\uac8c \ubcf4\ud638\ud569\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/cloud-architecture-and-open-platform\"><div class=\"card-body\"><h3 class=\"h5\">\ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98 \ubc0f \uc624\ud508 \ud50c\ub7ab\ud3fc<\/h3><p>\uae30\uc220 \uc2a4\ud0dd\uc744 \ud604\ub300\ud654\ud558\uc5ec \ud601\uc2e0 \uc18d\ub3c4\ub97c \ub192\uc774\uc138\uc694. \uc548\uc804\ud558\uace0 \uc9c0\uc18d\uc801\uc73c\ub85c \uc6b4\uc601\ub418\ub294 \ud658\uacbd\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/integrations-apps\"><div class=\"card-body\"><h3 class=\"h5\">\ud1b5\ud569 \uae30\ub2a5 \ubc0f \uc571<\/h3><p>\ud22c\uc790\ub97c \uadf9\ub300\ud654\ud558\uc138\uc694. \uae30\uc874 \uae30\uc220\uacfc \uc219\ub828\ub41c \uc0c1\ub2f4\uc0ac\ub97c Genesys \uc194\ub8e8\uc158\uc73c\ub85c \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\ub97c \uc704\ud55c \ud0c1\uc6d4\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc138\uc694<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ko-kr\/resources\" target=\"\" rel=\"\">\uc804\uccb4 \ub9ac\uc18c\uc2a4 \uc0b4\ud3b4\ubcf4\uae30<\/a><\/div>[\/vc_column][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-4 scrollable-row\"><div class=\"col-12 primary-item grid-item card-col item-image grid_type-blog\"><a class=\"card w-100 h-100 bgc-lgray component-cta-block centered cta-text-end\" href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/genesys-and-servicenow-the-power-of-a-unified-experience\"><div class=\"row align-items-stretch image-stack chevron-only card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_582205556-scaled-e1715096865335.jpeg\" height=\"546\" width=\"820\" alt=\"Unified experience from genesys and servicenow\"><\/div><div class=\"col-content col-md-7 mt-lg-0\"><div class=\"content-container align-self-start align-self-md-center\"><p class=\"assettag\">Blog<\/p><h3 class=\"item-title\">Genesys\uc640 ServiceNow, \ud1b5\ud569\ub41c \uacbd\ud5d8\uc758 \ud798<\/h3><p class=\"brief-desc text-20 mb-0\">\ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5\uc774 \uc804 \uc138\uacc4 \ubaa8\ub4e0 \uae30\uc5c5\uc758 \uc131\uacf5 \uae30\ubc18\uc774\ub77c\ub294 \uc0ac\uc2e4\uc740 \ub354 \uc774\uc0c1 \uc0c8\ub86d\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4....<\/p><\/div><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/contact-center-buyers-guide\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail-Ebook-Buyers-Guide-for-AI-and-CX.jpg\" height=\"464\" width=\"820\" alt=\"820&#215;464 resource thumbnail ebook buyers guide for ai and cx\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">2026 AI\uae30\ubc18 CX \ub3c4\uc785\uc744 \uc704\ud55c \uad6c\ub9e4 \uac00\uc774\ub4dc<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/customer-experience-in-the-age-of-ai\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/cx-in-the-age-of-ai-web-cover-kr.png\" height=\"528\" width=\"824\" alt=\"Cx in the age of ai web cover kr\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">\ubcf4\uace0\uc11c<\/p><h3 class=\"item-title h6\">AI \uc2dc\ub300\uc758 \uace0\uac1d \uacbd\ud5d8<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/2025-ai-contact-center-trend-report\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/2025-aicc-trend-report-ko.png\" height=\"464\" width=\"820\" alt=\"2025 aicc trend report ko\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">\ubcf4\uace0\uc11c<\/p><h3 class=\"item-title h6\">2025 AI \ucee8\ud0dd\uc13c\ud130 \ud2b8\ub80c\ub4dc \ub9ac\ud3ec\ud2b8<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1741334683100{background-image: url(https:\/\/www.genesys.com\/media\/Threads-Right-Wave.png?id=549945) !important;}&#8221; el_class=&#8221;px-0 py-2 px-md-5 py-md-5&#8243; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys Cloud\ub85c \uac00\ub2a5\ud55c \ubaa8\ub4e0 \uac83\uc744 \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/h2>\n<p>\uc138\uacc4 \ucd5c\uace0 \uc218\uc900\uc758 \ucee8\ud0dd\uc13c\ud130 \uc544\ud0a4\ud14d\ucc98\ub97c \uc120\ud0dd\ud558\uc138\uc694. <a href=\"https:\/\/www.genesys.com\/ko-kr\/campaign\/insurance-success-campaign\/genesys-cloud\">Genesys Cloud CX<\/a>\u00ae\uac00 \uc74c\uc131\uacfc \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ub9e4\ub044\ub7fd\uac8c \ud1b5\ud569\ud558\ub294 \uc120\ub3c4\uc801\uc778 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc73c\ub85c \uc790\ub9ac \uc7a1\uc740 \ub370\uc5d0\ub294 \ubd84\uba85\ud55c \uc774\uc720\uac00 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uba70, \uc804\ubc18\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \uac1c\uc120\ud569\ub2c8\ub2e4.<br \/>\n\ub370\ubaa8\ub97c \uc694\uccad\ud558\uace0 Genesys Cloud\uac00 \uadc0\uc0ac\uc5d0 \uc5b4\ub5a4 \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294\uc9c0 \uc9c1\uc811 \ud655\uc778\ud574 \ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/518280\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/518280\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"344491\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\ub2e8\uc21c \ub9ac\uc11c\uce58<\/option><option value=\"Gathering business requirements\">\ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d \uc218\uc9d1<\/option><option value=\"Comparing solutions\">\uc194\ub8e8\uc158 \ube44\uad50<\/option><option value=\"Ready for a conversation\">Genesys \ub2f4\ub2f9\uc790\uc640 \ub300\ud654<\/option>\n        <\/select>\n        <label for=\"fe222\">\uad00\uc2ec\uc815\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 - 20\uc11d<\/option><option value=\"21-50\">21 - 50\uc11d<\/option><option value=\"51-100\">51 - 100\uc11d<\/option><option value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\ub124. Genesys \uc815\ubcf4\ub97c \uc774\uba54\uc77c \ub610\ub294 \uc804\ud654\ub97c \ud1b5\ud574 \uc81c\uacf5 \ubc1b\uaca0\uc2b5\ub2c8\ub2e4.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\ub85c\ubd80\ud130 \uc5f0\ub77d\ubc1b\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\ub370\ubaa8 \uc694\uccad\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\ub370\ubaa8 \uc694\uccad\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">\uad00\uc2ec\uc744 \uac00\uc838\uc8fc\uc154\uc11c \uac10\uc0ac\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2f4\ub2f9\uc790\uac00 \uc77c\uc815\uc5d0 \ub9de\ub294 \ub0a0\uc9dc\uc640 \uc2dc\uac04\uc744 \uc870\uc728\ud558\uae30 \uc704\ud574 \uc9c1\uc811 \uc5f0\ub77d\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38\ub4e4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud\ub294 \ud074\ub77c\uc6b0\ub4dc \ub124\uc774\ud2f0\ube0c \uc124\uacc4\ub85c \ucee8\ud0dd\uc13c\ud130\ub97c \uc5b4\ub5bb\uac8c \uac1c\uc120\ud569\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud\ub294 \ub2e8\uc77c \ud50c\ub7ab\ud3fc\uacfc \ucf54\ub4dc\ubca0\uc774\uc2a4\ub97c \uae30\ubc18\uc73c\ub85c \ud55c \ud1b5\ud569\uc801\uc774\uace0 \ud604\ub300\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uc544\ud0a4\ud14d\ucc98\ub97c \uc81c\uacf5\ud574, \uc6b4\uc601\uc758 \uc5f0\uc18d\uc131\uacfc \ucd5c\ub300 \uac00\ub3d9 \uc2dc\uac04\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4. \uac15\ub825\ud55c SLA\uc640 \ub370\uc774\ud130 \ubcf4\uc548, \uc7ac\ud574 \ubcf5\uad6c\uc5d0 \ub300\ud55c \ud655\uace0\ud55c \uae30\uc900\uc744 \ud1b5\ud574 \ub192\uc740 \ubcf5\uc6d0\ub825\uacfc \ubbfc\ucca9\uc131\uc744 \uc6b0\uc120\ud558\uba70, \ubcc0\ud654\ud558\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc694\uad6c\uc5d0 \uc5b8\uc81c\ub098 \uc720\uc5f0\ud558\uac8c \ub300\uc751\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\ub2e8\uc21c\ud788 \uc778\ubc14\uc6b4\ub4dc \uc804\ud654 \uc218\uc2e0\uc774\ub098 \uc544\uc6c3\ubc14\uc6b4\ub4dc \ucf5c \uad00\ub9ac\ub97c \ub118\uc5b4, \uc804\uc0ac\uc801\uc778 \ub514\uc9c0\ud138 \uc804\ud658\uae4c\uc9c0 \ud544\uc694\ud558\ub2e4\uba74 \ubaa8\ub4e0 \uac83\uc744 \ud074\ub77c\uc6b0\ub4dc\uc5d0\uc11c \uad6c\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud\ub294 \ub370\uc774\ud130 \ubcf4\uc548\uc744 \uc5b4\ub5bb\uac8c \ubcf4\uc7a5\ud569\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud\uc5d0\uc11c\ub294 \ub370\uc774\ud130 \ubcf4\uc548\uc744 \ucd5c\uc6b0\uc120\uc73c\ub85c \uace0\ub824\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uace0\uac1d \ub370\uc774\ud130\ub294 \uc5d4\ub4dc\ud22c\uc5d4\ub4dc \uc554\ud638\ud654, \uc5c4\uaca9\ud55c \uc811\uadfc \uc81c\uc5b4, \uadf8\ub9ac\uace0 <a href=\"\/ko-kr\/capabilities\/security-and-compliance\">\uac15\ub825\ud55c \ubcf4\uc548<\/a> \uc815\ucc45\uc744 \ud1b5\ud574 \uc548\uc804\ud558\uac8c \ubcf4\ud638\ub429\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c \ub2e4\uc591\ud55c \uc0b0\uc5c5\uacfc \uad6d\uac00\uc5d0 \uac78\uce5c \uae00\ub85c\ubc8c \ub370\uc774\ud130 \ud504\ub77c\uc774\ubc84\uc2dc \uc694\uad6c\uc0ac\ud56d\uc744 \ucda9\uc871\ud560 \uc218 \uc788\ub3c4\ub85d, \ud3ed\ub113\uc740 <a href=\"\/ko-kr\/company\/trust\">\ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \uc778\uc99d \ubc0f \uac80\uc99d<\/a>\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud\ub294 \uc5b4\ub5bb\uac8c \ub192\uc740 \uac00\uc6a9\uc131\uacfc \ubcf5\uc6d0\uc131\uc744 \ud655\ubcf4\ud558\ub098\uc694?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\uac01 Genesys Cloud \ud575\uc2ec \ub9ac\uc804\uc740 AWS \ub9ac\uc804\uacfc \uc5f0\ub3d9\ub418\uc5b4 \uc788\uc73c\uba70, \uc11c\ube44\uc2a4\ub294 \ucd5c\uc18c 3\uac1c\uc758 AWS \uac00\uc6a9 \uc601\uc5ed(Availability Zone)\uc5d0 Active\/Active\/Active \ubc29\uc2dd\uc73c\ub85c \ubc30\ud3ec\ub429\ub2c8\ub2e4. \uc774\ub294 \uae30\uc874\uc758 \uc561\ud2f0\ube0c-\ub300\uae30(failover) \ubaa8\ub378\uacfc \ub2ec\ub9ac, \ud56d\uc0c1 \ub3d9\uc2dc\uc5d0 \uc6b4\uc601\ub418\ub294 \uad6c\uc870\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc790\ub3d9\ud654\ub41c \ud14c\uc2a4\ud2b8, \uc790\uac00 \ubcf5\uad6c(self-healing) \uba54\ucee4\ub2c8\uc998, \ud398\uc77c\uc138\uc774\ud504 \ucc98\ub9ac\uc5d0 \ub354\ud574, \ucd5c\ub300 100% \ud06c\ub808\ub527\uc744 \ubcf4\uc7a5\ud558\ub294 \uac15\ub825\ud55c SLA\ub97c \ud1b5\ud574 \uc7a5\uc560 \ubc1c\uc0dd \uc2dc\uc5d0\ub3c4 \ub192\uc740 \ubcf5\uc6d0\ub825\uacfc \uc2e0\uc18d\ud55c \ubcf5\uad6c\ub97c \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c \uae30\ubcf8 \uc81c\uacf5 \ubc94\uc704\ub97c \ub118\uc5b4\uc11c\ub294 \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131(BC) \ub610\ub294 \uc7ac\ud574 \ubcf5\uad6c(DR) \uc694\uad6c\uc0ac\ud56d\uc744 \uac00\uc9c4 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uace0\uac1d\uc744 \uc704\ud574, \ucd94\uac00\uc801\uc778 \ubc30\ud3ec \uc635\uc158\ub3c4 \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud\ub85c \uc6b4\uc601 \ube44\uc6a9\uc744 \uc5b4\ub5bb\uac8c \uc808\uac10\ud569\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud\ub294 IT \uc694\uad6c\uc0ac\ud56d\uc744 \ub2e8\uc21c\ud654\ud558\uace0 API \uc6b0\uc120 \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub97c \uae30\ubc18\uc73c\ub85c \uc6d0\ud65c\ud55c \ud1b5\ud569\uacfc \ud601\uc2e0\uc744 \uac00\ub2a5\ud558\uac8c \ud568\uc73c\ub85c\uc368 \uc6b4\uc601 \ube44\uc6a9\uc744 \ucd5c\uc18c\ud654\ud569\ub2c8\ub2e4.<\/p>\n<p>\ud074\ub77c\uc6b0\ub4dc \ub124\uc774\ud2f0\ube0c \ucee8\ud0dd\uc13c\ud130 \uc778\ud504\ub77c\ub294 \uace0\uac1d \uc5ec\uc815 \uc804\ubc18\uc5d0 \uac78\uccd0 \uae34\ubc00\ud558\uac8c \uc5f0\uacb0\ub41c \uc5d4\ub4dc\ud22c\uc5d4\ub4dc \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\uba70, AI \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\ub97c \ud1b5\ud574 \uc0c1\ud638\uc791\uc6a9\uc744 \uac1c\uc778\ud654\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc785\ub2c8\ub2e4. \ub3d9\uc2dc\uc5d0 \ub9ac\uc18c\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\uace0 \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601 \uc804\ubc18\uc758 \uc624\ubc84\ud5e4\ub4dc \ube44\uc6a9\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud\ub294 \uac1c\uc778\ud654\ub41c \uc778\ud130\ub799\uc158\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud\ub294 \ub2e4\uc591\ud55c \ub514\uc9c0\ud138 \ubc0f \uc74c\uc131 \ucc44\ub110\uc744 \uc77c\uad00\ub418\uac8c \ud1b5\ud569\ud558\uc5ec \uac1c\uc778\ud654\ub41c \uc778\ud130\ub799\uc158\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4. \uc6f9 \ucc44\ud305, \uc774\uba54\uc77c, \ud14d\uc2a4\ud2b8, \uc18c\uc15c \ubbf8\ub514\uc5b4 \uc804\ubc18\uc5d0\uc11c \ub300\ud654\uc5d0 \uc6d0\ud65c\ud558\uac8c \ucc38\uc5ec\ud558\ub3c4\ub85d \ub2e4\uc591\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uba70, \uc774\ub97c \ud1b5\ud574 \ucee8\ud0dd\uc13c\ud130 \uc0c1\ub2f4\uc0ac\ub294 \uace0\uac1d\uc774 \uc788\ub294 \uacf3\uc5d0\uc11c \ubc14\ub85c \uace0\uac1d\uc744 \ub9cc\ub098\uace0, \uace0\uac1d\uc774 \uc120\ud638\ud558\ub294 \ucc44\ub110\uc5d0\uc11c \ub9de\ucda4\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1715626476823{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;no-shadow&#8221;][vc_column][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_single_image image=&#8221;568527&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-lg&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;] \ud074\ub77c\uc6b0\ub4dc \uc544\ud0a4\ud14d\ucc98 \ucee8\ud0dd\uc13c\ud130 \uc544\ud0a4\ud14d\ucc98\ub97c \ud604\ub300\ud654\ud558\uc138\uc694 [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;] \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc. \ud558\ub098\uc758 \ucf54\ub4dc\ubca0\uc774\uc2a4. [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_column_text css=&#8221;&#8221;] \uc62c\uc778\uc6d0 API \uc6b0\uc120 \uc544\ud0a4\ud14d\ucc98 \ub2e8\uc77c \ucf54\ub4dc\ubca0\uc774\uc2a4 \uc704\uc5d0 \uad6c\ucd95\ub41c \ud3ec\uad04\uc801\uc778 \ub124\uc774\ud2f0\ube0c \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc120\ud0dd\ud558\uc138\uc694. [&hellip;]<\/p>\n","protected":false},"author":692,"featured_media":0,"template":"","tax_cap_lobby":[18396],"tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-518280","capabilities","type-capabilities","status-publish","hentry","tax_cap_lobby-18396"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/518280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/capabilities"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/692"}],"version-history":[{"count":18,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/518280\/revisions"}],"predecessor-version":[{"id":609769,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/518280\/revisions\/609769"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=518280"}],"wp:term":[{"taxonomy":"tax_cap_lobby","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_cap_lobby?post=518280"},{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=518280"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=518280"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=518280"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=518280"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=518280"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=518280"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=518280"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=518280"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=518280"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=518280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}