{"id":480732,"date":"2023-06-14T09:13:40","date_gmt":"2023-06-14T16:13:40","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/%ed%86%b5%ed%95%a9-%ec%bb%a4%eb%ae%a4%eb%8b%88%ec%bc%80%ec%9d%b4%ec%85%98-%eb%b0%8f-%ed%98%91%ec%97%85"},"modified":"2025-05-28T23:41:54","modified_gmt":"2025-05-29T06:41:54","slug":"collaboration-tools","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ko-kr\/capabilities\/collaboration-tools","title":{"rendered":"\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ud611\uc5c5"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1724815392720{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; vib=&#8221;enable&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc740 \ud1b5\ud569\ud558\uace0, \ud611\uc5c5\uc740 \ub354\uc6b1 \uac04\ud3b8\ud558\uac8c<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container   vc_custom_1724824186781\"><a role=\"button\"  class=\"btn btn-primary\" href=\"#demo\" target=\"\" rel=\"\">\uc9c0\uae08 \uc2dc\uc791\ud558\uc138\uc694<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;534523&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\ud300\uc774 \ud558\ub098\ub85c \ud611\ub825\ud560 \uc218 \uc788\ub3c4\ub85d<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">\ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc0ac\uc77c\ub85c \uc81c\uac70<\/h3>\n<p>\ucee8\ud0dd\uc13c\ud130\uc640 \uae30\ud0c0 \uc870\uc9c1 \uac04\uc5d0 \uc6d0\ud65c\ud788 \ud611\uc5c5\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4 \ud611\uc5c5 \ud234\uc744 \uc0ac\uc6a9\ud558\uba74 \uc0c1\ub2f4\uc0ac\ub294 \ubcf5\uc7a1\ud55c \uace0\uac1d \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc815\ubcf4\uc640 \ud574\ub2f5\uc744 \uc27d\uac8c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">\uc5b4\ub514\uc11c\ub4e0 \ud568\uaed8<\/h3>\n<p>\ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc6f9, \ub370\uc2a4\ud06c\ud0d1, \ubaa8\ubc14\uc77c \uc571\uc744 \ud1b5\ud574 \uc5b4\ub514\uc11c\ub4e0 \uc77c\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc5ec \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uc138\uc694. \uc2e4\uc2dc\uac04\uc73c\ub85c \ud611\uc5c5\ud560 \uc218 \uc788\ub294 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud558\uc5ec \ud300\uc6cc\ud06c\ub97c \uac15\ud654\ud558\uc138\uc694.<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-lgray vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">IT \uc720\uc5f0\uc131 \ubc0f \uc120\ud0dd\uad8c<\/h3>\n<p>Genesys \uc194\ub8e8\uc158\uc758 \uace0\uc720 \uae30\ub2a5\uc744 \uc0ac\uc6a9 \ubc0f \ubc30\ud3ec\ud558\uac70\ub098 \uadc0\uc0ac\uac00 \uc120\ud638\ud558\ub294 \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ud611\uc5c5(UCC) \uc81c\uacf5\uc5c5\uccb4\ub97c \uc120\ud0dd\ud558\uc154\ub3c4 \ub429\ub2c8\ub2e4. Genesys\ub294 \uc190\uc26c\uc6b4 \ud1b5\ud569\uc744 \ud1b5\ud574 \uc720\uc5f0\uc131\uacfc \ubbf8\ub798 \uc900\ube44\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\ubd88\ud3b8\ud568\uc774 \uc5c6\ub294 \ud611\uc5c5 \ud234\uc774\uc5b4\uc57c \ud558\ub2c8\uae4c<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;505008&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\uac04\ud3b8\ud55c \uc5f0\uacb0<\/h3>\n<p>\ud1b5\ud569 \ub514\ub809\ud130\ub9ac\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc870\uc9c1 \ub0b4 \ud544\uc694\ud55c \ubaa8\ub4e0 \uc0ac\ub78c(\uc608: \ud575\uc2ec \ubd84\uc57c\ubcc4 \uc804\ubb38\uac00)\uc744 \uc989\uc2dc \ucc3e\uc544 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5f0\ub77d\ucc98\uc640 \uac1c\uc778\uc758 \uc0c1\ud0dc \uc815\ubcf4\ub97c \ud655\uc778\ud558\uace0, \ud074\ub9ad \ud55c \ubc88\uc73c\ub85c \uac04\ud3b8\ud558\uac8c \ud611\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\ub3d9\ub8cc\uc640 \ucc44\ud305<\/h3>\n<p>\uacf5\uc6a9 \ub610\ub294 \uac1c\uc778 \ucc44\ud305 \uadf8\ub8f9\uc744 \ub9cc\ub4e4\uc5b4 \ud504\ub85c\uc81d\ud2b8\ub098 \ubd80\uc11c, \ub610\ub294 \ud2b9\uc815 \uc0ac\uc548\uc5d0 \uad00\uc2ec\uc744 \uac00\uc9c4 \ub3d9\ub8cc\ub4e4\uacfc \uac04\ud3b8\ud558\uac8c \ud611\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud30c\uc77c\uacfc \ub9c1\ud06c\ub97c \uacf5\uc720\ud558\uace0, \ub098\uc911\uc5d0 \ub300\ud654 \ub0b4\uc6a9\uc744 \uc27d\uac8c \uac80\uc0c9\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ud544\uc694\ud55c \uacbd\uc6b0, \ucc44\ud305 \ub3c4\uc911\uc5d0 \ubc84\ud2bc \ud074\ub9ad \ud55c \ubc88\uc73c\ub85c \uc74c\uc131 \ub610\ub294 \ud654\uc0c1 \ud1b5\ud654\ub85c \ub300\ud654\ub97c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\uc601\uc0c1 \ud68c\uc758 \uc8fc\ucd5c<\/h3>\n<p>\uc77c\ubd80 \ub300\ud654\uc5d0\ub294 \ub354 \ub9ce\uc740 \ub9e5\ub77d\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc77c\ub300\uc77c \ub300\ud654, \uc804\uccb4 \ud300 \ud68c\uc758, \ud1b5\ud654, \ucc44\ud305 \uc911\uc5d0\ub3c4 HD \uc601\uc0c1\uc73c\ub85c \uac04\ud3b8\ud558\uac8c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub3d9\ub8cc\uc640 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc791\uc5c5\ud558\uba74\uc11c \ub354 \ub9ce\uc740 \uc0ac\ub78c\uc744 \uc5f0\uacb0\ud558\uc5ec \ud654\uba74\uc744 \uacf5\uc720\ud558\uba70 \ud611\uc5c5\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc5ec \ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\ud1b5\ud569 \ub370\uc2a4\ud06c\ud1b1 \uc560\ud50c\ub9ac\ucf00\uc774\uc158<\/h3>\n<p>\ub2e8\uc77c \ub370\uc2a4\ud06c\ud1b1 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc0ac\uc6a9\ud558\uba74 \uc9c1\uc6d0\ub4e4\uc740 \ubcf4\ub2e4 \uc27d\uac8c \uc5c5\ubb34\ub97c \uc218\ud589\ud558\uace0, \ud611\uc5c5\uc744 \uac00\uc18d\ud560 \uc218 \uc788\uc73c\uba70, \uad50\uc721\uacfc \uc628\ubcf4\ub529 \uc2dc\uac04\uc744 \ub2e8\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uc758 \ud1b5\ud569 \uae30\ub2a5 \ub610\ub294, \ud0c0\uc0ac \ud1b5\ud569 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \ud1b5\ud574 \uac00\ub2a5\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\uc0ac\uc804 \uad6c\ucd95\ub41c \uc5b4\ub311\ud130 \uc0ac\uc6a9<\/h3>\n<p><a href=\"https:\/\/www.genesys.com\/ko-kr\/zoom\">\uc90c(Zoom)<\/a>, <a href=\"https:\/\/www.genesys.com\/microsoft\">\ub9c8\uc774\ud06c\ub85c\uc18c\ud504\ud2b8 \ud300\uc988(Microsoft Teams)<\/a>\ub4f1 \uc120\ub3c4\uc801\uc778 UCaaS(\uc11c\ube44\uc2a4\ud615 \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158) \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uac04\uc18c\ud654\ub41c \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uad6c\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \uc0ac\uc804 \uad6c\uc131\ub41c \ud1b5\ud569 \uae30\ub2a5\uc73c\ub85c \uc190\uc27d\uac8c \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\uc790\uc720\ub85c\uc6b4 \ud1b5\uc2e0\uc0ac \uc120\ud0dd<\/h3>\n<p>\uae30\uc5c5\uc5d0\ub294 \uc548\uc804\ud558\uace0 \uc548\uc815\uc801\uc778 \uc804\ud654 \ud1b5\uc2e0\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4 <a href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/voice-services\">\uc74c\uc131 \uc11c\ube44\uc2a4<\/a>\ub97c \ud1b5\ud574 \uae30\uc874 \ud1b5\uc2e0 \uc0ac\uc5c5\uc790\ub97c \uc720\uc9c0\ud558\uac70\ub098, \uc81c\ub124\uc2dc\uc2a4\uc758 \ubc88\ub4e4 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc804\ud654 \ud1b5\uc2e0 \uc11c\ube44\uc2a4\ub97c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_zindex%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ffffff%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"font-swb\">\uc9c1\uc6d0 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uac04\uc18c\ud654<\/h3>\n<p>\uace0\uac1d\uc740 \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uc9c1\uc6d0\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4. \uc5ec\ub7ec \ud50c\ub7ab\ud3fc\uacfc \ubca4\ub354\uc5d0\uc11c \uc791\ub3d9\ud558\ub294 \uac01\uae30 \ub2e4\ub978 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc29\ubc95\uc740 \uc774\ub7ec\ud55c \uc694\uad6c\ub97c \ucda9\uc871\uc2dc\ud0a4\uc9c0 \ubabb\ud569\ub2c8\ub2e4. \uc9c1\uc6d0\uc5d0\uac8c\ub294 \uc6d0\ud65c\ud558\uac8c \uc5f0\ub3d9\ub418\ub294 \uc9c1\uad00\uc801\uc778 \ud611\uc5c5 \ud234\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4\uac00 \uae30\ubcf8\uc73c\ub85c \uc81c\uacf5\ud558\ub294 \ud1b5\ud569 \uae30\ub2a5 \ub610\ub294, \ud0c0\uc0ac UCaaS \uae30\uc220\uc744 \ud1b5\ud574 \ud300\uacfc \uc9c0\uc5ed \uac04\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc7a5\ubcbd\uc744 \ud5c8\ubb3c\uace0, \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uac04\uc18c\ud654\ud558\uc138\uc694. UCaaS\uc640 CCaaS(\uc11c\ube44\uc2a4\ud615 \ucee8\ud0dd\uc13c\ud130)\ub97c \ub3d9\uc77c\ud55c \uc194\ub8e8\uc158\uc5d0 \ud1b5\ud569\ud558\uba74 \uc0c1\ub2f4\uc0ac\uac00 \uc5b4\ub514\uc5d0 \uc788\ub4e0\uc9c0 \ud6a8\uc728\uc801\uc73c\ub85c \uc791\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/ko-kr\/resources\/state-of-cx\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"547\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/state-of-cx-global-2025.png\" alt=\"state-of-cx-global\" ><\/div><div class=\"card-body\"><p class=\"h2\">37%<\/p>\n<p>&nbsp;<\/p>\n<p class=\"text-22\">CX \ub9ac\ub354\uc758 37%\ub294 \ud5a5\ud6c4 1~2\ub144 \ub3d9\uc548 \uc0c8\ub85c\uc6b4 \ub610\ub294 \uae30\uc874 \uae30\uc220\uc744 \ud1b5\ud574 \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \uac83\uc774 \ucd5c\uc6b0\uc120 \uc804\ub7b5\uc801 CX \uacfc\uc81c\ub77c\uace0 \ub9d0\ud569\ub2c8\ub2e4<\/p>\n<p>&nbsp;<\/p>\n<p class=\"mt-2\">\u201c\uace0\uac1d \uacbd\ud5d8 \ud604\ud669 \ubcf4\uace0\uc11c,\u201d 5th edition, Genesys, 2025<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_zindex%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ffffff%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uc0ac\uc77c\ub85c\ud654\ub41c \ub0b4\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc740 \ub354 \uc774\uc0c1 \uadf8\ub9cc<\/h2>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">\ud300\uc5d0\ub294 \uc0ac\uc6a9\ud558\uae30 \uc27d\uace0, \ubc30\ud3ec\uac00 \uac04\ud3b8\ud558\uba70, \ud56d\uc0c1 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \uc2e4\uc2dc\uac04 \ud611\uc5c5 \ub3c4\uad6c\uac00 \ud544\uc694\ud569\ub2c8\ub2e4. \ucee8\ud0dd\uc13c\ud130 \uc0ac\uc6a9\uc790\uc640 \ub2e4\ub978 \uc9c1\uc6d0\ub4e4\uc744 \uc5f0\uacb0\ud558\ub294 \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\uc138\uc694. \ubaa8\ub4e0 \ud300\uc744 \ud558\ub098\ub85c \ubb36\uc5b4 \ub354 \ube60\ub978 \uc751\ub2f5 \uc2dc\uac04, \ub192\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4, \uadf8\ub9ac\uace0 \uc6cc\ud06c\ud3ec\uc2a4 \ucd5c\uc801\ud654\ub97c \uc774\ub8e8\uc5b4\ubcf4\uc138\uc694.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"text-black h5\">\uc62c\uc778\uc6d0 \ube44\uc988\ub2c8\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158<\/h3>\n<p>\ub2e8\uc77c \ud074\ub77c\uc6b0\ub4dc \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \ubaa8\ub4e0 \ube44\uc988\ub2c8\uc2a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc694\uad6c \uc0ac\ud56d\uc744 \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\uccb4 \ucee8\ud0dd\uc13c\ud130 \uae30\ub2a5\uacfc \ud568\uaed8, \uc2e4\uc2dc\uac04 \uba54\uc2dc\uc9d5, \ube44\ub514\uc624, \uc74c\uc131 \uae30\ub2a5\uc744 \ud1b5\ud574 \uc9c1\uc6d0 \ud611\uc5c5\uc744 \uac04\uc18c\ud654\ud569\ub2c8\ub2e4. \uae30\uc220 \uc2a4\ud0dd\uc744 \ub2e8\uc21c\ud654\ud558\uc5ec \ud300\uc5d0 \ud544\uc694\ud55c \ud234\uc744 \uc81c\uacf5\ud558\uc138\uc694.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"text-black h5\">\uc6d0\ud65c\ud55c \ud1b5\ud569<\/h3>\n<p>\uae30\uc5c5\uc774 \uc6d0\ud55c\ub2e4\uba74 \uae30\uc874 UCaaS \uacf5\uae09\uc790\ub97c \uc720\uc9c0\ud558\uace0, \uc0ac\uc804 \uad6c\ucd95\ub41c \ud1b5\ud569 \ub610\ub294 API\ub97c \ud1b5\ud574 \ucee8\ud0dd\uc13c\ud130\uc5d0 \ud1b5\ud569\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud1b5\ud569 \ub514\ub809\ud130\ub9ac, \ud604\uc7ac \uc0c1\ud0dc \uad00\ub9ac,\uba40\ud2f0 \ucc44\ub110\uc758 \uc774\uc810\uc744 \ud65c\uc6a9\ud558\uc5ec \ub9e5\ub77d\uc744 \uc783\uc9c0 \uc54a\uace0 \uace0\uac1d \ub300\ud654\ub97c \uc720\uc5f0\ud558\uac8c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-start \"  href=\"\/ko-kr\/resources\/customer-experience-in-the-age-of-ai\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-7\"><div class=\"content-container\"><h2>\uae00\ub85c\ubc8c \ubcf4\uace0\uc11c: AI \uc2dc\ub300\uc758 \uace0\uac1d \uacbd\ud5d8<\/h2>\n<p>AI\uac00 \uae30\uc5c5, \uc9c1\uc6d0, \uace0\uac1d\uc744 \uc704\ud574 \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ub420 \uc218 \uc788\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694.<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\ubcf4\uace0\uc11c \ub2e4\uc6b4\ub85c\ub4dc<\/div><\/div><\/div><div class=\"col-image col-md-5 flex-column justify-content-center mt-1 mt-lg-0 img-top-container no-offset\"><img decoding=\"async\" width=\"713\" height=\"554\" src=\"https:\/\/www.genesys.com\/media\/cx-in-the-age-of-ai-cover-kr-1.png\" alt=\"\" class=\"\"><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">Genesys\ub85c \ud560 \uc218 \uc788\ub294 \ubaa8\ub4e0 \uac83<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=&#8221;no-gutters&#8221;][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/automatic-call-distribution-acd\"><div class=\"card-body\"><h3 class=\"h5\">ACD<\/h3><p>\uc2a4\ud0ac \uae30\ubc18 \ub77c\uc6b0\ud305\uacfc \uc9c0\ub2a5\ud615 \ub77c\uc6b0\ud305\uc73c\ub85c \ubaa8\ub4e0 \uace0\uac1d\uc774 \ub9e4\ubc88 \ucd5c\uc801\uc758 \uc9c0\uc6d0\uc744 \ubc1b\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/ai-and-automation\"><div class=\"card-body\"><h3 class=\"h5\">AI \ubc0f \uc790\ub3d9\ud654<\/h3><p>\ucc57\ubd07 \uc9c0\uc6d0, \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8 \ub4f1\uc73c\ub85c \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\uc2dc\ud0a4\uace0 \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc744 \uac15\ud654\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/call-center-software\"><div class=\"card-body\"><h3 class=\"h5\">AI \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/h3><p>\uc120\ub3c4\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uae30\uc220\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \ud55c \ucc28\uc6d0 \ub04c\uc5b4\uc62c\ub9ac\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/interactive-voice-response-ivr\"><div class=\"card-body\"><h3 class=\"h5\">IVR<\/h3><p>Genesys \ucf5c\uc13c\ud130 IVR\ub85c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \ube44\uc988\ub2c8\uc2a4 \uc218\uc775\uc744 \ub192\uc774\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/digital\"><div class=\"card-body\"><h3 class=\"h5\">\ub514\uc9c0\ud138 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<\/h3><p>\uc62c\uc778\uc6d0 \ub514\uc9c0\ud138 \uae30\ub2a5 \uc81c\ud488\uad70 \ub610\ub294 \uae30\uc5c5 \uc790\uccb4 \uc194\ub8e8\uc158\uc73c\ub85c \ud300\uc744 \uc9c0\uc6d0\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/reporting-analytics\"><div class=\"card-body\"><h3 class=\"h5\">\ubd84\uc11d \ubc0f \ud1b5\uacc4<\/h3><p>\uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \ud234\uacfc \uad00\ub828\uc131 \uc788\ub294 \ub370\uc774\ud130\ub85c \ud300\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uc138\uc694. \ucc44\ub110 \uac04 \uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1\uc744 \uc704\ud55c \uc778\ud130\ub799\uc158 \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\ubcf4\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/outbound\"><div class=\"card-body\"><h3 class=\"h5\">\uc544\uc6c3\ubc14\uc6b4\ub4dc<\/h3><p>\ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \ub9de\ucda4\ud615 \uc18c\ud1b5\uc73c\ub85c \uace0\uac1d \uad00\uacc4\ub97c \uac15\ud654\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/wem-workforce-engagement-management\"><div class=\"card-body\"><h3 class=\"h5\">\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac<\/h3><p>\uc9c1\uc6d0\ub4e4\uc5d0\uac8c \uc720\uc6a9\ud55c \ub3c4\uad6c\uc640 \uc9c0\uc6d0, \uc131\uc7a5 \uae30\ud68c\ub97c \uc81c\uacf5\ud558\uc5ec \uc5c5\ubb34\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \uac83\uc744 \uc81c\uacf5\ud558\uc138\uc694.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/voice-services\"><div class=\"card-body\"><h3 class=\"h5\">\uc74c\uc131 \uc11c\ube44\uc2a4<\/h3><p>\uc804\ud654 \uae30\ubc18 \uc9c0\uc6d0\uc744 \uc120\ud638\ud558\ub294 \uace0\uac1d\uc744 \uc704\ud574 \uc5b8\uc81c\ub4e0 \ub300\uc751\ud558\uc138\uc694. \ube44\uc988\ub2c8\uc2a4\uc5d0 \ucd5c\uc801\ud654\ub41c \uc74c\uc131 \uc11c\ube44\uc2a4\ub97c \ub3c4\uc785\ud574 \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601 \ud6a8\uc728\uacfc \uace0\uac1d \uacbd\ud5d8\uc744 \ub3d9\uc2dc\uc5d0 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/inbound\"><div class=\"card-body\"><h3 class=\"h5\">\uc778\ubc14\uc6b4\ub4dc<\/h3><p>\uadc0\uc0ac\uc758 \ube44\uc988\ub2c8\uc2a4\uc640 \uc27d\uac8c \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5ec\ub7ec \ucc44\ub110\uc5d0\uc11c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0 \uace0\uac1d \uae30\ub300\uce58\ub97c \ub6f0\uc5b4\ub118\uc2b5\ub2c8\ub2e4.<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\" target=\"\" rel=\"\">\ubaa8\ub4e0 \uae30\ub2a5 \ubcf4\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uc9c1\uc6d0 \uacbd\ud5d8 \ud5a5\uc0c1\uc5d0 \ub3c4\uc6c0\uc774 \ub418\ub294 \ub354 \ub9ce\uc740 \uc790\ub8cc\ub3c4<br \/>\n\ud568\uaed8 \ud655\uc778\ud574 \ubcf4\uc138\uc694<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column][\/vc_column][\/vc_row][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_id=&#8221;demo&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h4\">\ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ub354\uc6b1 \uac04\ud3b8\ud558\uac8c<\/h2>\n<p>\ud300 \ud611\uc5c5\uc740 \uc26c\uc6cc\uc57c \ud569\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uac00 \uc774\ub97c \uac00\ub2a5\ud558\uac8c \ud569\ub2c8\ub2e4. \ud300\uc774 \ubaa8\ub4e0 \ucc44\ub110\uc758 \ub300\ud654\ub97c \uad00\ub9ac\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uba74 \uc870\uc9c1 \uc804\uccb4\uc758 \uc131\uacfc\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4 \ubb38\uc81c\ub97c \ub354 \ube60\ub974\uac8c \ud574\uacb0\ud558\uace0, \uc0c1\ub2f4\uc0ac\uc758 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uc138\uc694. \uc9c0\uae08 \ub370\ubaa8\ub97c \uc2e0\uccad\ud574 \uc2dc\uc791\ud574 \ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/480732\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/480732\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"416976\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\ub2e8\uc21c \ub9ac\uc11c\uce58<\/option><option value=\"Gathering business requirements\">\ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d \uc218\uc9d1<\/option><option value=\"Comparing solutions\">\uc194\ub8e8\uc158 \ube44\uad50<\/option><option value=\"Ready for a conversation\">Genesys \ub2f4\ub2f9\uc790\uc640 \ub300\ud654<\/option>\n        <\/select>\n        <label for=\"fe222\">\uad00\uc2ec\uc815\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 - 20\uc11d<\/option><option value=\"21-50\">21 - 50\uc11d<\/option><option value=\"51-100\">51 - 100\uc11d<\/option><option value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\ub124. Genesys \uc815\ubcf4\ub97c \uc774\uba54\uc77c \ub610\ub294 \uc804\ud654\ub97c \ud1b5\ud574 \uc81c\uacf5 \ubc1b\uaca0\uc2b5\ub2c8\ub2e4.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\ub85c\ubd80\ud130 \uc5f0\ub77d\ubc1b\uae30\ub97c \uc6d0\ud569\ub2c8\ub2e4.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\ub9de\ucda4 \ub370\ubaa8\ub97c \uc2e0\uccad\ud558\uc138\uc694\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\ub9de\ucda4 \ub370\ubaa8\ub97c \uc2e0\uccad\ud558\uc138\uc694\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<br \/>\n\uadc0\uc0ac\uc758 \uc77c\uc815\uc5d0 \ub9de\ub294 \ub370\ubaa8 \uc2dc\uc5f0\uc744 \uc704\ud55c \ub0a0\uc9dc\uc640 \uc2dc\uac04\uc744 \uc815\ud558\uae30 \uc704\ud574 \uace7 \uc5f0\ub77d \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"component-accordion-container\" data-display=\"accordion\"><div class=\"heading-container mb-4\"><h2 class=\"mb-1\">FAQ<\/h2><\/div><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">3\uac00\uc9c0 \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \uba54\uc778 \uad6c\uc131\uc694\uc18c\ub294 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158(UC)\uc758 \uc8fc\uc694 \uad6c\uc131 \uc694\uc18c\ub294 \uc138 \uac00\uc9c0\uc785\ub2c8\ub2e4.<\/p>\n<ol>\n<li>\uc74c\uc131 \ud1b5\ud654, \ud654\uc0c1 \ud68c\uc758, \uc778\uc2a4\ud134\ud2b8 \uba54\uc2dc\uc9d5, \uc774\uba54\uc77c\uacfc \uac19\uc740 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub3c4\uad6c<\/li>\n<li>\uacf5\uc720 \uc791\uc5c5 \uacf5\uac04, \uadf8\ub8f9 \ucc44\ud305\ub8f8, \ud30c\uc77c \uacf5\uc720\uc640 \uac19\uc740 \ud611\uc5c5 \ub3c4\uad6c<\/li>\n<li>\ub124\ud2b8\uc6cc\ud06c \uae30\ub2a5, \ubcf4\uc548, \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \ud1b5\ud569 \uc11c\ube44\uc2a4\ub97c \ud3ec\ud568\ud560 \uc218 \uc788\ub294 \uc9c0\uc6d0 \uc778\ud504\ub77c \ubc0f \uc11c\ube44\uc2a4<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \uc608\uc2dc\ub3c4 \uad81\uae08\ud569\ub2c8\ub2e4.<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc758 \uc608\ub85c\ub294 \uc778\ud130\ub137 \uc804\ud654(VoIP), \ud654\uc0c1 \ud68c\uc758, \uc778\uc2a4\ud134\ud2b8 \uba54\uc2dc\uc9d5 \ud50c\ub7ab\ud3fc, \uc774\uba54\uc77c, \uc628\ub77c\uc778 \uacf5\uc720 \uc791\uc5c5 \uacf5\uac04, \ubaa8\ubc14\uc77c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc571 \ub4f1\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub3c4\uad6c\uc640 \ud50c\ub7ab\ud3fc\uc740 \uc885\uc885 \ud558\ub098\uc758 \uc2dc\uc2a4\ud15c\uc73c\ub85c \ud1b5\ud569 \ubc0f \uad00\ub9ac\ub418\uc5b4 \ud611\uc5c5\uacfc \uc18c\ud1b5\uc758 \ud6a8\uc728\uc131\uc744 \ub192\uc785\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\uc65c \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud569\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc194\ub8e8\uc158, \ud754\ud788 UC \uc194\ub8e8\uc158\uc774\ub77c\uace0\ub3c4 \ubd88\ub9ac\ub294 \uc774 \uae30\uc220\uc740 \uc911\uc18c\uae30\uc5c5\uacfc \ub300\uae30\uc5c5 \ubaa8\ub450\uc5d0 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. \ud1b5\ud569 \uc194\ub8e8\uc158\uc740 \uc870\uc9c1 \ub0b4\ubd80\uc640 \uc678\ubd80\uc758 \uc18c\ud1b5 \ud6a8\uc728\uc131\uc744 \ub192\uc5ec \uc804\ubc18\uc801\uc778 \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \ud611\uc5c5 \uc194\ub8e8\uc158\uacfc \uacb0\ud569\ud574 UCC \uc778\uc2a4\ud134\uc2a4\ub97c \uc0dd\uc131\ud558\uba74 \uadf8 \ud6a8\uc728\uc131\uacfc \uc0dd\uc0b0\uc131\uc740 \ub354\uc6b1 \uc99d\uac00\ud569\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ud611\uc5c5 \ud234\uc774 \uc5b4\ub5bb\uac8c \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>UCC\uac00 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\ub294 \uc8fc\uc694 \ubc29\uc2dd\uc740 \uc6b4\uc601 \ud6a8\uc728\uc131\uc758 \ud5a5\uc0c1\uc785\ub2c8\ub2e4. UCC\ub294 \uc5ec\ub7ec \ud1b5\uc2e0 \ucc44\ub110\uc744 \ub2e8\uc77c \uc778\ud130\ud398\uc774\uc2a4\ub85c \uacb0\ud569\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 SMS, \uc804\ud654 \ud1b5\ud654, \uc774\uba54\uc77c, \uc6f9 \ud68c\uc758 \ub4f1\uc744 \ud55c\uacf3\uc5d0\uc11c \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac04 \uc804\ud658\uc774 \uc904\uc5b4\ub4e4\uc5b4 \uc2dc\uac04\uc744 \uc808\uc57d\ud558\uace0, \uc0c1\ub2f4\uc6d0\uacfc \ucd5c\uc885 \uc0ac\uc6a9\uc790 \ubaa8\ub450\uc5d0\uac8c \ub354 \ub098\uc740 \ud61c\ud0dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">UCC \ud234\uc774 \ud300 \ud611\uc5c5\uacfc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\ub124, \uc774\uac83\uc774 UCC \uc2dc\uc2a4\ud15c\uc758 \uc8fc\uc694 \uc7a5\uc810 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \uc804\ud654 \uc2dc\uc2a4\ud15c, \ub0b4\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uc6f9 \uba54\uc2dc\uc9d5 \ub4f1\uc744 \ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0 \ud1b5\ud569\ud558\uba74, \uc0c1\ub2f4\uc6d0\uc774 \ub2e4\uc591\ud55c \ucc44\ub110\uc744 \uc804\ud658\ud558\ub294 \ub370 \uc18c\uc694\ub418\ub294 \uc2dc\uac04\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ud611\uc5c5 \uc2dc\uc2a4\ud15c\uacfc \ucee8\ud0dd\uc13c\ud130 \uae30\ub2a5\uc744 \ubaa8\ub450 \uac16\ub294 \ub2e8\uc77c \ud50c\ub7ab\ud3fc\uc758 \uc774\uc810\uc740 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\ud558\ub098\uc758 \ud50c\ub7ab\ud3fc\uc5d0\uc11c UCC\uc640 \ucee8\ud0dd\uc13c\ud130\ub97c \ud1b5\ud569\ud558\uba74 \ud070 \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uc9c1\uc6d0\uc774 \ud558\ub098\uc758 \uc194\ub8e8\uc158\uc5d0 \ubaa8\uc774\uba74, \uccab \ud1b5\ud654 \ud574\uacb0\ub960\uc774 \uac1c\uc120\ub429\ub2c8\ub2e4. \uc774\ub294 \uc77c\uc120 \uc0c1\ub2f4\uc6d0\uc774 \ubc31\uc624\ud53c\uc2a4 \ub3d9\ub8cc\ub098 \uc804\ubb38\uac00\uc640 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\uac8c \ud574\uc90d\ub2c8\ub2e4.<\/p>\n<p>\uc804\ud658 \uc2dc\uc5d0\ub294 \uace0\uac1d \uc815\ubcf4, \uc0c1\ud638\uc791\uc6a9 \uae30\ub85d, \ub300\ud654 \ub9e5\ub77d \ub4f1\uc744 \ubaa8\ub450 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, UCC\uc640 \ucee8\ud0dd\uc13c\ud130 \uae30\ub2a5\uc744 \ud1b5\ud569\ud558\uba74 \ubcc4\ub3c4\uc758 \uc2dc\uc2a4\ud15c\uc5d0 \ub300\ud55c \ub77c\uc774\uc120\uc2a4, \ud1b5\ud569, \uad50\uc721, \uad00\ub9ac\uc640 \uad00\ub828\ub41c \ube44\uc6a9\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; 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offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;] \ubd88\ud3b8\ud568\uc774 \uc5c6\ub294 \ud611\uc5c5 \ud234\uc774\uc5b4\uc57c \ud558\ub2c8\uae4c [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;505008&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","tax_cap_lobby":[18224],"tax_priority":[],"tax_contenttheme":[14873],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-480732","capabilities","type-capabilities","status-publish","hentry","tax_cap_lobby-18224","tax_contenttheme-improve-employee-experience-ko-kr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/480732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/capabilities"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":8,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/480732\/revisions"}],"predecessor-version":[{"id":574691,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/480732\/revisions\/574691"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=480732"}],"wp:term":[{"taxonomy":"tax_cap_lobby","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_cap_lobby?post=480732"},{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=480732"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=480732"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=480732"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=480732"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=480732"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=480732"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=480732"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=480732"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=480732"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=480732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}