{"id":416976,"date":"2022-01-20T03:18:44","date_gmt":"2022-01-20T11:18:44","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/%ec%9d%b8%eb%b0%94%ec%9a%b4%eb%93%9c"},"modified":"2022-10-02T02:43:35","modified_gmt":"2022-10-02T09:43:35","slug":"inbound","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ko-kr\/capabilities\/inbound","title":{"rendered":"\uc778\ubc14\uc6b4\ub4dc"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section vib=&#8221;enable&#8221; g_section_text=&#8221;white&#8221; m_background_color=&#8221;bgc-yellow&#8221; flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1623788848621{padding-top: 9.833rem !important;padding-bottom: 6.333rem !important;background-image: url(https:\/\/www.genesys.com\/media\/yellow-slant2-bg.svg?id=382823) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row gap=&#8221;35&#8243; 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\uc124\uc815\ud55c \uae30\uc900\uc5d0 \ub530\ub77c \uc778\ud130\ub799\uc158\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc9c0\uc815\ud558\uc2ed\uc2dc\uc624. \uc74c\uc131 \ubc0f \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ud1b5\ud55c \ub9de\ucda4\ud615 \ub77c\uc6b0\ud305\uc73c\ub85c \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uc131\uacfc\ub97c \ub354 \ube60\ub974\uac8c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1721628568289{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack-flipped card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"474\" height=\"298\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/Gartner_MQ_Chunkers_2025.png\" alt=\"\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><p><img decoding=\"async\" class=\"attachment-thumbnail size-thumbnail vc_single_image-img\" src=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg\" sizes=\"(max-width: 264px) 100vw, 264px\" srcset=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 264w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 300w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 566w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 1244w\" alt=\"Gartner logo\" width=\"264\" height=\"61\" \/><\/p>\n<p class=\"font-weight-bold text-18\">2025\ub144 \uac00\ud2b8\ub108 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8(CCaaS \ubd84\uc57c)<\/p>\n<h2 class=\"h4\">Genesys, Gartner\ub85c\ubd80\ud130 11\ub144 \uc5f0\uc18d \ub9ac\ub354\ub85c \uc120\uc815<\/h2>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">Gartner \ubcf4\uace0\uc11c \ud655\uc778\ud558\uae30<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1721628568289{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}<\/style><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_image%22%3A%22379396%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22830px%22%2C%22flair_top%22%3A%22275px%22%2C%22flair_left%22%3A%220%22%2C%22flair_zindex%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ffffff%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1624480832250{padding-bottom: 11.111rem !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">\uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\uc758 \ubaa9\ud45c\ub294 \uace0\uac1d\uc758 \uae30\ub300 \ucda9\uc871<\/h2>\n<p style=\"text-align: center;\">\uace0\uac1d\uc5d0 \ub300\ud574 \uc544\ub294 \uac83\uc774 \ub9ce\uc744\uc218\ub85d \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc73c\uba70, \uc11c\ube44\uc2a4 \ub610\ud55c \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ub429\ub2c8\ub2e4. \uc5b4\ub290 \ucc44\ub110\uc744 \ud1b5\ud574 \uc18c\ud1b5\ud558\ub4e0 \uad00\ub828\uc131 \uc788\ub294 \ub370\uc774\ud130\ub97c 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text-black\">\ucd5c\uc801\uc758 \uc0c1\ub2f4\uc0ac\ub85c \ub77c\uc6b0\ud305<\/h3>\n<p>\uc81c\ub124\uc2dc\uc2a4 \uc778\ubc14\uc6b4\ub4dc \uc194\ub8e8\uc158\uc740 \uc9c0\ub2a5\ud615 \ub77c\uc6b0\ud305\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc9c0\ub9ac\uc801\uc73c\ub85c \ubd84\uc0b0\ub41c \ud300\uc744 \ud558\ub098\ub85c \uc5f0\uacb0\ud558\uc5ec \ud1b5\ud569 \ucee8\ud0dd\uc13c\ud130\ub85c \ub9cc\ub4e4\uc5b4 \uc90d\ub2c8\ub2e4. \uace0\uae09 \uc778\ubc14\uc6b4\ub4dc \ub77c\uc6b0\ud305 \uae30\ub2a5\uc774 \uc774\uc6a9 \uac00\ub2a5\ud55c \ubaa8\ub4e0 \ub9ac\uc18c\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\uace0, \uc5ec\ub7ec \uc0ac\uc774\ud2b8\uc5d0 \uac78\uccd0 \uc6cc\ud06c\ub85c\ub4dc \uade0\ud615\uc744 \uc720\uc9c0\ud558\uac8c \ud558\uba70, \uc9c0\ub2a5\ud615 \ub77c\uc6b0\ud305\uc740 \ubc1c\uc2e0\uc790\uac00 \uc624\ub798 \ub300\uae30\ud558\uc9c0 \uc54a\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4 \uc778\ubc14\uc6b4\ub4dc \ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \uc7ac\ubc29\ubb38\ud55c \uace0\uac1d\uc744 \uc778\uc2dd\ud558\uace0, \ub9c8\uc9c0\ub9c9\uc5d0 \ub300\ud654\ub97c \ub098\ub208 \uc0c1\ub2f4\uc0ac \ub610\ub294, \uac00\uc7a5 \uc219\ub828\ub41c \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \ub77c\uc6b0\ud305\ud558\uc5ec \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc989\uc2dc \uc751\ub300\ud560 \uc218 \uc788\ub294 \uc778\ub825\uc774 \uc5c6\ub2e4\uba74 \ucf5c\ubc31 \uc635\uc158\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc73c\uba70, \uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305\uc740 \ub370\uc774\ud130\uc640 \ub9e5\ub77d\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5 text-black\">\uc0c1\ub2f4\uc0ac\uac00 \uacf5\uac10 \uae30\ubc18 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uc9c0\uc6d0<\/h3>\n<p>\u2018\uac1c\uc778 \ub9de\ucda4\ud615\u2019 \uacbd\ud5d8\uc740 \u2018\uacf5\uac10\u2019\uacfc \ub3d9\uc758\uc5b4\uc785\ub2c8\ub2e4. \uace0\uac1d\uc758 \uc0c1\ud669\uacfc \uc694\uad6c\uc5d0 \uacf5\uac10\ud558\ub294 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc740 \ube0c\ub79c\ub4dc\uc5d0 \ub300\ud55c \uc2e0\ub8b0\uc640 \ucda9\uc131\uc73c\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. \ub2e8\uc77c \uc778\ud130\ud398\uc774\uc2a4\ub97c \uc0ac\uc6a9\ud558\uba74 \uc0c1\ub2f4\uc0ac\ub294 \uc74c\uc131 \ubc0f \ub514\uc9c0\ud138 \ucc44\ub110 \uc804\ubc18\uc5d0\uc11c \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\uc758 \uc804\uccb4 \ub9e5\ub77d\uacfc \uc774\ub825\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uac00 \uace0\uac1d\uc744 \uc9c0\uc6d0\ud558\uace0 \uc778\ud130\ub799\uc158\uc744 \ub9de\ucda4\ud654(\uc608: \uc2a4\ud06c\ub9bd\ud2b8 \uac1c\uc778\ud654)\ud558\ub294 \ub370 \ud544\uc694\ud55c \ubaa8\ub4e0 \uc778\uc0ac\uc774\ud2b8\ub97c \uac16\ucd9c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud558\uc5ec \uc0c1\ub2f4\uc0ac\ub294 \uace0\uac1d\uc774 \uc9c1\uba74\ud55c \ubb38\uc81c\uc758 \ud575\uc2ec\uc744 \ub2e8 \uba87 \ucd08 \ub9cc\uc5d0 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ubb38\uc81c \ud574\uacb0 \uc2dc\uac04\uc774 \ub2e8\ucd95\ub418\uace0, \uc131\uacfc \ucc3d\ucd9c\uacfc \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120\uc5d0 \ub300\ud55c \uc0c1\ub2f4\uc0ac\uc758 \uc2a4\ud2b8\ub808\uc2a4\ub3c4 \uc904\uc5b4\ub4ed\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5 text-black\">\uc778\ubc14\uc6b4\ub4dc \ucd5c\uc801\ud654\ub97c \uc704\ud55c \uc778\uc0ac\uc774\ud2b8 \ud655\ubcf4<\/h3>\n<p>\ub370\uc774\ud130\uc640 \uc778\uc0ac\uc774\ud2b8\ub85c \uc9c1\uc6d0\ub4e4\uc744 \uc548\ub0b4\ud558\uace0 \uc9c0\ub3c4\ud558\uc5ec \ub354 \uac1c\uc778\uc801\uc774\uace0 \uacf5\uac10\ud558\ub294 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uac8c \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \ucd9c\ucc98\uc5d0\uc11c \uc218\uc9d1\ud558\ub294 \ub370\uc774\ud130(\uc608: \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uc804\uc5d0 \uc6f9 \uc0ac\uc774\ud2b8\uc5d0\uc11c\uc758 \uace0\uac1d \ud589\ub3d9)\ub294 \uc778\ud130\ub799\uc158\uc744 \uc6d0\ud65c\ud558\uac8c \ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p>\n<p>\uc74c\uc131 \ubd84\uc11d \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uba74 \uc74c\uc131 \uc778\ud130\ub799\uc158\uc5d0\uc11c \ud0a4\uc6cc\ub4dc\uc640 \uad6c\ubb38\uc744 \uac80\uc0c9\ud558\uace0 \ub179\uc74c \ub0b4\uc6a9\uc744 \ubd84\uc11d\ud558\uc5ec, \uace0\uac1d\uc774 \uc6d0\ud558\ub294 \uac83\uacfc \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc81c\ub124\uc2dc\uc2a4 \ucf5c\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ubaa8\ub4e0 \uc778\ud130\ub799\uc158\uc744 \ub2e8\uc77c \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0\uc11c \uc218\ud589\ud558\ubbc0\ub85c, \ub2e4\ub978 \uc5ec\ub7ec \uac00\uc9c0 \ud234\uc774 \ud544\uc694\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubc29\uc2dd\uc73c\ub85c \ubaa8\ub4e0 \uc778\ud130\ub799\uc158\uc744 \ubd84\uc11d\ud558\uace0 \uc774\ub97c \ud1b5\uacc4\ub97c \ud65c\uc6a9\ud558\uba74, \uc0c1\ub2f4 \ub0b4\uc6a9\uc758 \uc9c4\uc815\ud55c \uc758\ubbf8\uc640 \uace0\uac1d\uc758 \uc758\ub3c4\ub97c \uba85\ud655\ud788 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1621360706039{margin-top: -100px !important;}&#8221;][vc_row][vc_column]<div class=\"cqc-container h-100\"><a class=\"cqc-body h-100 horizontal\" href=\"https:\/\/www.genesys.com\/ko-kr\/customer-stories\/tsb-bank\" target=\"_blank\" rel=\"\"><div class=\"logo p-0\">\n                <img decoding=\"async\" width=\"379\" height=\"380\" src=\"https:\/\/www.genesys.com\/media\/TSB-Bank-2021.svg\" class=\"logo shadowed-lg\" alt=\"\"><\/div><div class=\"details rounded shadow-lg vc_custom_1625170058615 bgc-light-blue \"><blockquote class=\"ko-kr\"><p>\uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uc9c1\uc6d0\uc758 \uc548\uc804\ud55c \uc7ac\ud0dd\uadfc\ubb34\uc640 \uc190\uc26c\uc6b4 \ube44\uc988\ub2c8\uc2a4 \ud655\uc7a5\uc774\ub77c\ub294 \ub450 \uac00\uc9c0 \uc911\uc694\ud55c \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131 \uc694\uac74\uc744 \ud574\uacb0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<\/blockquote><p class=\"attribution mb-1\"> \u2014 Lisa Macnee\uc758 \ub514\uc9c0\ud138 \ubc0f \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uc13c\ud130 \ucc45\uc784\uc790, TSB Bank Ltd<\/p><div class=\"btn btn-secondary\">\uace0\uac1d \uc0ac\ub840 \uc77d\uc5b4\ubcf4\uae30<\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uc81c\ub124\uc2dc\uc2a4 \uc778\ubc14\uc6b4\ub4dc \uae30\ub2a5\uc73c\ub85c \uace0\uac1d\uacfc\uc758 \uc18c\ud1b5\uc774 \ub354 \uc27d\uace0 \ube68\ub77c\uc9d1\ub2c8\ub2e4.<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;378397&#8243; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1618854940659{padding-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5 text-black\">\uac15\ub825\ud55c \uc778\ubc14\uc6b4\ub4dc \uc74c\uc131 \uc635\uc158<\/h3>\n<p>\uc74c\uc131 \uba54\uc77c\uacfc \ucf5c\ubc31\uc5d0 \ucc38\uc5ec\ud560 \uc218 \uc788\ub294 \ub354 \ub9ce\uc740 \uc635\uc158\uc744 \uace0\uac1d\uc5d0\uac8c \uc81c\uacf5\ud558\uc2ed\uc2dc\uc624. \ub610\ud55c \ud1b5\ud654 \ud6c4 \uc124\ubb38 \uc870\uc0ac\uc640 \ud1b5\ud654 \ub179\uc74c\uc744 \ud1b5\ud574 \uace0\uac1d \uc120\ud638\ub3c4\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\ubcf4\ud558\uc5ec \uc0c1\ub2f4\uc0ac\ub97c \uad50\uc721\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uc2ed\uc2dc\uc624.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5 text-black\">\uc634\ub2c8\ucc44\ub110 \uc778\ubc14\uc6b4\ub4dc \uacbd\ud5d8<\/h3>\n<p>\uace0\uac1d\uc774 \uc778\ud130\ub799\uc158\ud558\ub294 \ubaa8\ub4e0 \ubc29\uc2dd\uc744 \uc5f0\uacb0\ud558\uc5ec \uc6f9 \uba54\uc2dc\uc9d5 \ubc0f \uba54\uc2dc\uc9d5 \uc571 \uc804\ubc18(\uc778\uac04 \uc0c1\ub2f4\uc0ac, \uc778\uacf5 \uc9c0\ub2a5(AI) \uc9c0\uc6d0 \ucc57\ubd07 \ubc0f \ubcf4\uc774\uc2a4\ubd07)\uc5d0\uc11c \uc6d0\ud65c\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5 text-black\">\uc608\uce21 \uae30\ubc18 \ub9de\ucda4\ud615 \ub77c\uc6b0\ud305<\/h3>\n<p>\uae30\uc5c5\uc5d0\uc11c \uc124\uc815\ud55c \uc5c5\ubb34 \uaddc\uce59\uc5d0 \ub530\ub77c \uc774\uc6a9 \uac00\ub2a5\ud55c \uac00\uc7a5 \uc801\ud569\ud55c \ub9ac\uc18c\uc2a4\ub85c \uace0\uac1d\uc744 \uc790\ub3d9\uc73c\ub85c \ub77c\uc6b0\ud305\ud569\ub2c8\ub2e4. \uc778\ud130\ub799\uc158\uc744 \ud1b5\ud574 \ud559\uc2b5\ud558\uba74 \uc2dc\uac04\uc774 \uac08\uc218\ub85d \uacb0\uacfc\ub294 \ub354\uc6b1 \ud5a5\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5 text-black\">\uc0c1\ub2f4\uc0ac \uc9c0\uc6d0 \ud234<\/h3>\n<p>\ucd5c\ucca8\ub2e8 CRM \uc2dc\uc2a4\ud15c\uacfc \ub370\uc2a4\ud06c\ud1b1\uc744 \ud1b5\ud569\ud558\uba74 \uc0c1\ub2f4\uc0ac\ub294 \ub9ce\uc740 \uc774\uc810\uc744 \ub204\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\uc804 \uc778\ud130\ub799\uc158\uc758 \ub9e5\ub77d\uc744 \ube44\ub86f\ud55c \ubaa8\ub4e0 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\uc5ec\uc90c\uc73c\ub85c\uc368 \ubb38\uc81c \ud574\uacb0\uc5d0 \uc18d\ub3c4\ub97c \ub192\uc774\uace0, \uc218\uc775 \ucc3d\ucd9c \uae30\ud68c\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5 text-black\">\uc778\ubc14\uc6b4\ub4dc \uc140\ud504\uc11c\ube44\uc2a4<\/h3>\n<p>\ub300\ud654\uc2dd \uc74c\uc131 \uc751\ub2f5\uacfc \uc6f9 \uba54\uc2dc\uc9d5\uc744 \ud1b5\ud574 \uc74c\uc131 \ubc0f \uc628\ub77c\uc778\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c 24\uc2dc\uac04 \uc140\ud504\uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc0c1\ub2f4\uc0ac\uac00 \ubd07\uc5d0 \uac1c\uc785\ud558\uba74 \ud574\ub2f9 \uc0c1\ub2f4\uc740 \ubd07\uc5d0\uc11c \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \uc6d0\ud65c\ud558\uac8c \uc774\uad00\ub429\ub2c8\ub2e4.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_image%22%3A%22379375%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_zindex%22%3A%220%22%7D%5D&#8221; css=&#8221;.vc_custom_1623868214772{padding-top: 8rem !important;padding-bottom: 8rem !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"text-white h3\" style=\"text-align: center;\">\uc778\ubc14\uc6b4\ub4dc\ub97c \uc704\ud55c \uc8fc\uc694 \uae30\ub2a5\uc744 \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\uc138\uc694<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=&#8221;no-gutters&#8221;][vc_column]<div class=\"capability-list row gutter-small mx-auto\"><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/automatic-call-distribution-acd\"><div class=\"col col-9\"><p class=\"text-22\">ACD<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/ai-and-automation\"><div class=\"col col-9\"><p class=\"text-22\">AI \ubc0f \uc790\ub3d9\ud654<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/call-center-software\"><div class=\"col col-9\"><p class=\"text-22\">AI \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/interactive-voice-response-ivr\"><div class=\"col col-9\"><p class=\"text-22\">IVR<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/digital\"><div class=\"col col-9\"><p class=\"text-22\">\ub514\uc9c0\ud138 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/reporting-analytics\"><div class=\"col col-9\"><p class=\"text-22\">\ubd84\uc11d \ubc0f \ud1b5\uacc4<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/outbound\"><div class=\"col col-9\"><p class=\"text-22\">\uc544\uc6c3\ubc14\uc6b4\ub4dc<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/wem-workforce-engagement-management\"><div class=\"col col-9\"><p class=\"text-22\">\uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/voice-services\"><div class=\"col col-9\"><p class=\"text-22\">\uc74c\uc131 \uc11c\ube44\uc2a4<\/p><\/div><\/a><\/div><div class=\"wpb_column col-6 col-lg-3\"><a class=\"row quick-link\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/collaboration-tools\"><div class=\"col col-9\"><p class=\"text-22\">\ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubc0f \ud611\uc5c5<\/p><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/\" target=\"\" rel=\"\">\ubaa8\ub4e0 \uae30\ub2a5 \ub458\ub7ec\ubcf4\uae30<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\uad00\ub828 \ub9ac\uc18c\uc2a4<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"\/cx-blueprint\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"440\" height=\"240\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CXblueprint-thumb.png\" alt=\"CXblueprint-thumb\" ><\/div><div class=\"card-body\"><h3 class=\"text-18 font-weight-bold\">\uc131\uacf5\uc744 \uc704\ud55c \uccad\uc0ac\uc9c4<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\uc194\ub8e8\uc158 \uc124\uacc4\ud558\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"https:\/\/www.genesys.com\/ko-kr\/article\/journey-mapping-chart-the-moments-that-matter-most\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"440\" height=\"240\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Journey-mapping-and-the-role-of-predictive-engagement-1.jpg\" alt=\"Journey-mapping-and-the-role-of-predictive-engagement\" ><\/div><div class=\"card-body\"><h3 class=\"text-18 font-weight-bold\">\uc5ec\uc815 \ub9e4\ud551 &#8211; \uac00\uc7a5 \uc911\uc694\ud55c \uc21c\uac04 \uae30\ub85d\ud558\uae30<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\uc790\uc138\ud55c \ub0b4\uc6a9 \ud655\uc778\ud558\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"\/blog\/post\/5-ways-contact-center-working-marketing-drives-revenue\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"880\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/5-ways-thumbnail@2x.jpg\" alt=\"5 ways thumbnail@2x\" ><\/div><div class=\"card-body\"><h3 class=\"text-18 font-weight-bold\">\ucee8\ud0dd\uc13c\ud130\uac00 \ub9c8\ucf00\ud305\uc744 \ud65c\uc6a9\ud558\uc5ec \ub9e4\ucd9c\uc744 \ucd09\uc9c4\ud558\ub294 5\uac00\uc9c0 \ubc29\uc2dd<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\ube14\ub85c\uadf8 \uc77d\uc5b4\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<a class=\"component card w-100 bgc-white vertical text-start thumbnail   \" href=\"\/resources\/gartner-magic-quadrant-for-workforce-engagement-management\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"800\" height=\"440\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Featured-Image-Gartner-WEM-2021.png\" alt=\"Featured Image - Gartner WEM 2021\" ><\/div><div class=\"card-body\"><h3 class=\"text-18 font-weight-bold\">2021\ub144 \uac00\ud2b8\ub108 \uc11c\ube44\uc2a4\ud615 \ucee8\ud0dd\uc13c\ud130 \ubd80\ubb38 \ub9e4\uc9c1 \ucffc\ub4dc\ub7f0\ud2b8<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\ubcf4\uace0\uc11c \uc77d\uc5b4\ubcf4\uae30<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section footer_form=&#8221;footer-form&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-teal&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"h4\">\uace0\uac1d\uc758 \uae30\ub300\ub97c \ub6f0\uc5b4\ub118\ub294 \uc11c\ube44\uc2a4\ub97c \ubaa9\ud45c\ub85c \ud558\uc138\uc694<\/h2>\n<p>\uace0\uac1d\uc740 \uc790\uc2e0\uc774 \uc120\ud638\ud558\ub294 \ucc44\ub110 \uc5b4\ub514\uc5d0\uc11c\ub4e0\uc9c0 \uc591\uc9c8\uc758 \uc778\ud130\ub799\uc158\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uc778\ubc14\uc6b4\ub4dc \ucf5c\uc13c\ud130 \uc194\ub8e8\uc158\uc740 \uace0\uac1d\uc744 \uac00\uc7a5 \uc801\ud569\ud55c \ub9ac\uc18c\uc2a4\uc640 \uc27d\uac8c \uc5f0\uacb0\ud558\uace0 \uc0ac\uc6a9\ud558\uae30 \uc26c\uc6b4 \ud234\uc744 \ud1b5\ud574 \uc0c1\ub2f4\uc0ac\ub97c \uc9c0\uc6d0\ud574\uc57c \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uace0\uac1d \uc778\ud130\ub799\uc158\uc5d0\uc11c \uc218\uc9d1\ud558\ub294 \uc778\uc0ac\uc774\ud2b8\uac00 \uc99d\uac00\ud558\uace0 \ud504\ub85c\uc138\uc2a4\uac00 \ucd5c\uc801\ud654\ub420\uc218\ub85d, \uace0\uac1d \uacbd\ud5d8\uc740 \ucc44\ub110 \uc804\ubc18\uc5d0\uc11c \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ub429\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\ubcf8\uc778\uc774 \uc544\ub2c8\uc138\uc694?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/416976\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ko-kr\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/capabilities\/416976\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"480732\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"\uc774\uba54\uc77c \uc8fc\uc18c\" placeholder=\"\uc774\uba54\uc77c \uc8fc\uc18c\">\n        <label for=\"fe192\">\uc774\uba54\uc77c \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\uc774\ub984\">\n        <label for=\"fe190\">\uc774\ub984<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\uc131\">\n        <label for=\"fe191\">\uc131<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\ud734\ub300\ud3f0 \ubc88\ud638\">\n        <label for=\"fe215\">\ud734\ub300\ud3f0 \ubc88\ud638<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">\uc784\uc6d0<\/option><option value=\"VP\">\uace0\uc704 \uacbd\uc601\uc9c4<\/option><option value=\"Director\">\uc784\uc6d0\uae09 \uad00\ub9ac\uc790<\/option><option value=\"Manager\">\uc911\uac04 \uad00\ub9ac\uc790<\/option><option value=\"Principal\">\uc2e4\ubb34\uc790<\/option><option value=\"Engineer \/ Architect\">\uc5d4\uc9c0\ub2c8\uc5b4<\/option><option value=\"Consultant\">\ucee8\uc124\ud134\ud2b8<\/option><option value=\"Analyst\">\uc560\ub110\ub9ac\uc2a4\ud2b8<\/option><option value=\"Partner\">\ud611\ub825\uc0ac \ub2f4\ub2f9\uc790<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">\uc9c1\ubb34<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">\uccad\uad6c<\/option><option value=\"Collections\">\uc218\uae08<\/option><option value=\"Contact Center Management\">\ucee8\ud0dd\uc13c\ud130 \uad00\ub9ac<\/option><option value=\"Customer Experience\">\uace0\uac1d \uacbd\ud5d8<\/option><option value=\"Customer Service\">\uace0\uac1d \uc11c\ube44\uc2a4<\/option><option value=\"Ecommerce\/Digital Channels\">\uc804\uc790 \uc0c1\uac70\ub798\/\ub514\uc9c0\ud138 \ucc44\ub110<\/option><option value=\"Finance\">\uc7ac\ubb34<\/option><option value=\"Human Resources\">\uc778\uc0ac<\/option><option value=\"Influencer\">\uc778\ud50c\ub8e8\uc5b8\uc11c<\/option><option value=\"Information Technology\">\uc815\ubcf4 \uae30\uc220<\/option><option value=\"IT Architecture\">IT \uc544\ud0a4\ud14d\ucc98<\/option><option value=\"IT Infrastructure\">IT \uc778\ud504\ub77c<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">\ub9c8\ucf00\ud305<\/option><option value=\"Operations \/ Process Management\">\uc6b4\uc601\/\ud504\ub85c\uc138\uc2a4 \uad00\ub9ac<\/option><option value=\"Production Management\">\uc0dd\uc0b0 \uad00\ub9ac<\/option><option value=\"Purchasing\">\uad6c\ub9e4<\/option><option value=\"Sales\">\uc601\uc5c5<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">\uc5c5\ubb34 \uc601\uc5ed<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\ud68c\uc0ac\uba85\">\n        <label for=\"fe193\">\ud68c\uc0ac\uba85<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\uc2dc\/\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c\">\n        <label for=\"fe801\">\ud68c\uc0ac \uc6f9\uc0ac\uc774\ud2b8 \uc8fc\uc18c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\uc9c1\uae09\">\n        <label for=\"fe220\">\uc9c1\uae09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\ubc45\ud0b9<\/option><option value=\"Business Services\">\ube44\uc988\ub2c8\uc2a4 \uc11c\ube44\uc2a4(BPO)<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">\uc5d4\ud130\ud14c\uc778\uba3c\ud2b8<\/option><option value=\"Government\">\uc815\ubd80 \uae30\uad00<\/option><option value=\"Insurance\">\ubcf4\ud5d8<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">\uae30\uc220<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">\uae30\ud0c0<\/option>\n        <\/select>\n        <label for=\"fe221\">\uc0b0\uc5c5<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\ub2e8\uc21c \ub9ac\uc11c\uce58<\/option><option value=\"Gathering business requirements\">\ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d \uc218\uc9d1<\/option><option value=\"Comparing solutions\">\uc194\ub8e8\uc158 \ube44\uad50<\/option><option value=\"Ready for a conversation\">Genesys \ub2f4\ub2f9\uc790\uc640 \ub300\ud654<\/option>\n        <\/select>\n        <label for=\"fe222\">\uad00\uc2ec\uc815\ub3c4<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1 - 20\uc11d<\/option><option value=\"21-50\">21 - 50\uc11d<\/option><option value=\"51-100\">51 - 100\uc11d<\/option><option value=\"101-300\">101 - 300\uc11d<\/option><option value=\"301-500\">301 - 500\uc11d<\/option><option value=\"501-1000\">501 - 1000\uc11d<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">\ucee8\ud0dd\uc13c\ud130 \uc5c6\uc74c<\/option><option value=\"Don't Know\">\ubaa8\ub984<\/option>\n        <\/select>\n        <label for=\"fe225\">\uc0c1\ub2f4\uc11d \uc218<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\ub124. 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