{"id":611369,"date":"2026-01-02T23:20:05","date_gmt":"2026-01-03T07:20:05","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/genesys-cloud-cx-4-delivering-more-ai-powered-experience-at-the-best-value"},"modified":"2026-01-14T15:01:36","modified_gmt":"2026-01-14T23:01:36","slug":"genesys-cloud-cx-4-delivering-more-ai-powered-experience-at-the-best-value","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/genesys-cloud-cx-4-delivering-more-ai-powered-experience-at-the-best-value","title":{"rendered":"Genesys Cloud CX 4: \ucd5c\uc801\uc758 \ube44\uc6a9\uc73c\ub85c \ub354 \uac15\ub825\ud55c AI \uae30\ubc18 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc138\uc694"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text css=””]\uc624\ub298\ub0a0 \uace0\uac1d \uacbd\ud5d8(CX) \ub9ac\ub354\ub4e4\uc5d0\uac8c \uc5ec\ub7ec \uac00\uc9c0 \uc0c1\ucda9\ub418\ub294 \uc694\uad6c\ub97c \ub3d9\uc2dc\uc5d0 \uad00\ub9ac\ud558\ub294 \uac83\uc740 \uc775\uc219\ud55c \uacfc\uc81c\uc785\ub2c8\ub2e4. \uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\ub294 \ub354\uc6b1 \uac1c\uc778\ud654\ub418\uace0 \ub9e4\ub044\ub7ec\uc6b4 \uc0c1\ud638\uc791\uc6a9\uc744 \uae30\ub300\ud558\uba70, \ucee8\ud0dd\uc13c\ud130\ub294 \ub354 \ub9ce\uc740 \ucc98\ub9ac\ub7c9\uc744 \ub354 \ub192\uc740 \ud6a8\uc728\ub85c \uc81c\uacf5\ud574\uc57c \ud558\ub294 \uc555\ubc15\uc744 \ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

\uc774\ub7ec\ud55c \uacfc\uc81c\ub294 AI \uae30\ubc18 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc131\uacfc\uc640 \ud488\uc9c8\uc744 \ub3d9\uc2dc\uc5d0 \ub192\uc774\uba74\uc11c \uc804\uccb4 \ube44\uc6a9\uc744 \uc120\uc81c\uc801\uc73c\ub85c \uad00\ub9ac\ud568\uc73c\ub85c\uc368 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubc14\ub85c \uadf8 \uc5ed\ud560\uc744 \ud558\ub294 \uac83\uc774 Genesys Cloud CX 4\uc785\ub2c8\ub2e4.<\/span><\/p>\n

\ucc28\uc138\ub300 Genesys Cloud CX<\/span>\u00ae<\/span><\/sup> \ud328\ud0a4\uc9c0\ub294 Genesys Cloud CX 3\uc758 \uac15\ub825\ud55c \uae30\ub2a5\uc744 \uae30\ubc18\uc73c\ub85c, Genesys Cloud \uc0c1\ub2f4\uc0ac \ucf54\ud30c\uc77c\ub7ff<\/a>, \uace0\uac1d \uc5ec\uc815 \uad00\ub9ac<\/a>, \uadf8\ub9ac\uace0 \uc0c1\ub2f4\uc6d0 1\uc778\ub2f9 AI Experience Token 30\uac1c<\/a>\uc640 \uac19\uc740 \uac15\ub825\ud55c \ub3c4\uad6c\ub97c \uacb0\ud569\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uace0\uae09 \uae30\ub2a5\ub4e4\uc740 \uc6b4\uc601 \ucd1d\ube44\uc6a9\uc744 \ub0ae\ucd94\ub294 \ub3d9\uc2dc\uc5d0 \uc0c1\ub2f4\uc6d0\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0, \uace0\uac1d\uc5d0\uac8c \ucc28\ubcc4\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

\ubbf8\ub798\ub97c \ub300\ube44\ud558\ub294 \ucee8\ud0dd\uc13c\ud130<\/h2>\n

\uace0\uac1d\uc758 \uae30\ub300\ub294 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. Genesys Cloud CX 4\uc758 \uae30\ub2a5\uc740 \uace0\uae09 AI \uc5ed\ub7c9\uc744 \uc5c5\uacc4 \ucd5c\uace0 \uc218\uc900\uc758<\/a> \ub514\uc9c0\ud138, \uc74c\uc131 \ubc0f \uc778\ub825 \ucc38\uc5ec \uad00\ub9ac(WEM) \uc194\ub8e8\uc158\uacfc \ud1b5\ud569\ud574 \uc774\ub7ec\ud55c \uc694\uad6c\uc5d0 \ub300\uc751\ud560 \uc218 \uc788\ub3c4\ub85d \ucee8\ud0dd\uc13c\ud130\ub97c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc758 \uc138 \uac00\uc9c0 \ud575\uc2ec \uae30\ub2a5\uc774 \uc804\uccb4 \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601\uc744 \uc5b4\ub5bb\uac8c \uac1c\uc120\ud558\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

Genesys Cloud \uc0c1\ub2f4\uc0ac \ucf54\ud30c\uc77c\ub7ff:<\/strong> \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uace0, \ucd5c\uc801\uc758 \ub2e4\uc74c \uc561\uc158\uc744 \uc81c\uc548\ud558\uba70, \ud6c4\ucc98\ub9ac \ucf54\ub4dc\uc640 \uc694\uc57d \ub4f1 \ud1b5\ud654 \uc774\ud6c4 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubaa8\ub4e0 \uc0c1\ub2f4\uc6d0\uc758 \uc5c5\ubb34 \uc2dc\uac04\uc744 \uc808\uac10\ud558\uace0 \ubd80\ub2f4\uc744 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n

Genesys Cloud \uace0\uac1d \uc5ec\uc815 \uad00\ub9ac:<\/strong> \ucee8\ud0dd\uc13c\ud130 \uc548\ud30e\uc758 \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uace0\uac1d \uc5ec\uc815\uc744 \uc2dc\uac01\ud654\ud558\uace0 \ucd5c\uc801\ud654\ud574, \ud300\uc774 \uac1c\uc120 \uae30\ud68c\ub97c \ubc1c\uacac\ud558\uace0 \ubd88\ud544\uc694\ud55c \ub9c8\ucc30\uc744 \uc81c\uac70\ud558\uba70 \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/span><\/p>\n

AI Experience Token 30\uac1c:<\/strong> \ubaa8\ub4e0 \uc0c1\ub2f4\uc6d0 \ub77c\uc774\uc120\uc2a4\uc5d0 \ud3ec\ud568\ub418\uba70, \ucc28\uc138\ub300 \uac00\uc0c1 \uc0c1\ub2f4\uc0ac<\/a>, \uc288\ud37c\ubc14\uc774\uc800 \ucf54\ud30c\uc77c\ub7ff, \uc608\uce21 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<\/a>, \uc608\uce21 \ub77c\uc6b0\ud305<\/a>, \uc18c\uc15c<\/a> \ucc44\ub110\uae4c\uc9c0 \uc790\ub3d9\ud654 \ub3c4\uad6c\uc640 \ubd07\uc744 \ud65c\uc6a9\ud55c \uc140\ud504\uc11c\ube44\uc2a4\ub97c \uc190\uc27d\uac8c \uad6c\ud604\ud560 \uc218 \uc788\uc5b4, \uc989\uac01\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uac00\uce58\ub97c \uc2e4\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

\uadf8 \uc774\uc0c1\uc758 \uac00\uce58\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4<\/h3>\n

Genesys Cloud CX 4\ub97c \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ube44\uc988\ub2c8\uc2a4 \uac00\uce58, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub3d9\uc2dc\uc5d0 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc790\ub3d9\ud654\ub97c \ud1b5\ud55c \ub2e8\uc21c\ud55c \ube44\uc6a9 \uc808\uac10 \uadf8 \uc774\uc0c1\uc744 \uae30\ub300\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Genesys Cloud CX 4\ub85c \ud55c \ub2e8\uacc4 \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\uba74 \ub2e4\uc74c\uacfc \uac19\uc740 \ud6a8\uacfc\ub97c \uc5bb\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uace0\uac1d \ubc0f \uc9c1\uc6d0 \ub9cc\uc871\ub3c4 \ud5a5\uc0c1<\/h4>\n

\ub354 \ube60\ub978 \ubb38\uc81c \ud574\uacb0, \ud55c\uce35 \ub354 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8, \ucd5c\uc801\ud654\ub41c \uace0\uac1d \uc5ec\uc815\uc744 \ud1b5\ud574 \uace0\uac1d\uc744 \ub9cc\uc871\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uc0c1\ub2f4\uc6d0\uc774 \ud0c1\uc6d4\ud55c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \ud544\uc694\ud55c \ub3c4\uad6c\ub97c \uac16\ucd94\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n

AI \uac00\uce58 \uc2e4\ud604 \uac00\uc18d\ud654<\/h4>\n

\ubcf5\uc7a1\ud558\uac70\ub098 \ube44\uc6a9\uc774 \ub9ce\uc774 \ub4dc\ub294 \uad6c\ucd95 \uacfc\uc815 \uc5c6\uc774\ub3c4 \uac00\uc0c1 \uc0c1\ub2f4\uc6d0\uacfc \uac19\uc740 \ud575\uc2ec AI \uae30\ub2a5\uc744 \uc27d\uac8c \uc801\uc6a9\ud560 \uc218 \uc788\ub294 \uc778\uc0ac\uc774\ud2b8\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \ub9de\ucdb0 \uae30\ub2a5\uc744 \uc720\uc5f0\ud558\uac8c \ud655\uc7a5\ud558\uace0, \ud6a8\uacfc \ubd84\uc11d\uc5d0 \ud544\uc694\ud55c \ub9ac\uc18c\uc2a4\ub97c \ucd5c\uc18c\ud654\ud558\uba74\uc11c \ube60\ub974\uac8c \uac00\uce58\ub97c \uc2e4\ud604\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc6b4\uc601 \ube44\uc6a9 \uc808\uac10<\/h4>\n

\ud3c9\uade0 \ucc98\ub9ac \uc2dc\uac04\uc744 \ub2e8\ucd95\ud558\uace0 \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uba70, \ucc44\ub110 \uc804\ubc18\uc758 \uace0\uac1d \ud589\ub3d9\uc744 \ud1b5\ud569 \ubd84\uc11d\ud568\uc73c\ub85c\uc368 \uc8fc\uc694 \ucee8\ud0dd\uc13c\ud130 \uc9c0\ud45c\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub354 \ub9ce\uc740 AI \uae30\ubc18 \uacbd\ud5d8 \uc81c\uacf5<\/h4>\n

\ub2e8\uc21c\ud654\ub41c \uad6c\uc131\uacfc \ub109\ub109\ud55c \uacf5\uc815 \uc0ac\uc6a9(Fair Use) \ud560\ub2f9\ub7c9\uc744 \ud1b5\ud574 Genesys Cloud CX 4\ub294 \ud0c1\uc6d4\ud55c \uac00\uce58\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8\uc744 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\ud558\uace0, \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uba70, ROI\ub97c \uadf9\ub300\ud654\ud560 \uc218 \uc788\ub294 \ub3c4\uad6c\ub97c \ubaa8\ub450 \ud3ec\ud568\ud55c \uc885\ud569 \ud328\ud0a4\uc9c0\ub85c, \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\ub294 AI \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \ud50c\ub7ab\ud3fc \uc704\uc5d0\uc11c \uc81c\uacf5\ub429\ub2c8\ub2e4.<\/p>\n

Genesys Cloud CX 4\ub294 \ub2e8\uc21c\ud55c \uae30\uc220 \uc5c5\uadf8\ub808\uc774\ub4dc\uac00 \uc544\ub2d9\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ud55c \ub2e8\uacc4 \ub04c\uc5b4\uc62c\ub9ac\ub294 \ub3d9\uc2dc\uc5d0 \uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\uc640 \ub354 \uc758\ubbf8 \uc788\ub294 \uc5f0\uacb0\uc744 \ub9cc\ub4e4\uc5b4\uac00\ub294 \ubcc0\ud654\uc785\ub2c8\ub2e4. Genesys Cloud CX 4\uc640 \ud568\uaed8 \ucc28\uc138\ub300 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158\uc744 \uc2dc\uc791\ud558\uc138\uc694. \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 Genesys \ub2f4\ub2f9\uc790\uc5d0\uac8c \ubb38\uc758\ud558\uc2dc\uac70\ub098 \uc6f9\uc0ac\uc774\ud2b8\ub97c \ubc29\ubb38\ud574<\/a> \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text css=””]\uc624\ub298\ub0a0 \uace0\uac1d \uacbd\ud5d8(CX) \ub9ac\ub354\ub4e4\uc5d0\uac8c \uc5ec\ub7ec \uac00\uc9c0 \uc0c1\ucda9\ub418\ub294 \uc694\uad6c\ub97c \ub3d9\uc2dc\uc5d0 \uad00\ub9ac\ud558\ub294 \uac83\uc740 \uc775\uc219\ud55c \uacfc\uc81c\uc785\ub2c8\ub2e4. \uace0\uac1d\uacfc \uc9c1\uc6d0 \ubaa8\ub450\ub294 \ub354\uc6b1 \uac1c\uc778\ud654\ub418\uace0 \ub9e4\ub044\ub7ec\uc6b4 \uc0c1\ud638\uc791\uc6a9\uc744 \uae30\ub300\ud558\uba70, \ucee8\ud0dd\uc13c\ud130\ub294 \ub354 \ub9ce\uc740 \ucc98\ub9ac\ub7c9\uc744 \ub354 \ub192\uc740 \ud6a8\uc728\ub85c \uc81c\uacf5\ud574\uc57c \ud558\ub294 \uc555\ubc15\uc744 \ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uacfc\uc81c\ub294 AI \uae30\ubc18 \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 \uc131\uacfc\uc640 \ud488\uc9c8\uc744 \ub3d9\uc2dc\uc5d0 \ub192\uc774\uba74\uc11c \uc804\uccb4 \ube44\uc6a9\uc744 \uc120\uc81c\uc801\uc73c\ub85c \uad00\ub9ac\ud568\uc73c\ub85c\uc368 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubc14\ub85c \uadf8 […]<\/p>\n","protected":false},"author":1101,"featured_media":563208,"template":"","tax_priority":[54],"tax_blogtype":[17747],"tax_blogcategory":[15953,15696,13126],"tax_contenttheme":[14874],"tax_bundle":[15275],"tax_contenttheme2":[16134],"tax_capability_sitewide":[16203,18304],"tax_products_programs":[16481,17547],"tax_buying_job":[16669],"tax_buyer_persona":[16914,16895],"tax_sector":[],"tax_segment":[17133,17085,17120],"class_list":["post-611369","blog","type-blog","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_blogtype-genesys-ko-kr","tax_blogcategory-announcements-ko-kr","tax_blogcategory-15696","tax_blogcategory-cloud-ko-kr","tax_contenttheme-level-up-your-technology-ko-kr","tax_bundle-genesys-ai-ko-kr","tax_contenttheme2-improve-customer-experience-ko-kr","tax_capability_sitewide-ai-and-automation-ko-kr","tax_capability_sitewide-journey-management-ko-kr","tax_products_programs-genesys-ai-ko-kr","tax_products_programs-genesys-cloud-cx-ko-kr","tax_buying_job-job-2-solution-exploration-ko-kr","tax_buyer_persona-technical-ko-kr","tax_buyer_persona-business-ko-kr","tax_segment-smb-ko-kr","tax_segment-enterprise-ko-kr","tax_segment-midsized-ko-kr","tax_content_type-blog-ko-kr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/611369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1101"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/611369\/revisions"}],"predecessor-version":[{"id":611588,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/611369\/revisions\/611588"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/563208"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=611369"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=611369"},{"taxonomy":"tax_blogtype","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogtype?post=611369"},{"taxonomy":"tax_blogcategory","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogcategory?post=611369"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=611369"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=611369"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=611369"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=611369"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=611369"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=611369"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=611369"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=611369"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=611369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}