{"id":578367,"date":"2025-07-02T01:14:50","date_gmt":"2025-07-02T08:14:50","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/%ec%9d%8c%ec%84%b1-%eb%b6%84%ec%84%9d%ea%b3%bc-ai%ec%9d%98-%ea%b2%b0%ed%95%a9-%ed%92%88%ec%a7%88-%ea%b4%80%eb%a6%ac%ec%9d%98-%ec%83%88%eb%a1%9c%ec%9a%b4-%ec%8b%9c%eb%8c%80"},"modified":"2025-06-24T23:04:39","modified_gmt":"2025-06-25T06:04:39","slug":"speech-analytics-meets-ai-a-new-era-in-quality-management","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/speech-analytics-meets-ai-a-new-era-in-quality-management","title":{"rendered":"\uc74c\uc131 \ubd84\uc11d\uacfc AI\uc758 \uacb0\ud569: \ucf5c\uc13c\ud130 \ud488\uc9c8 \uad00\ub9ac(QA)\uc758 \uc0c8\ub85c\uc6b4 \uc2dc\ub300\u202f"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][\/vc_row][vc_column][\/vc_column][vc_column_text css=&#8221;&#8221;]\uc778\uacf5 \uc9c0\ub2a5(AI)\uc740 \ucee8\ud0dd\uc13c\ud130 \ubc0f \ucf5c\uc13c\ud130\uc758 \uc74c\uc131 \ubd84\uc11d\uc744 \ube44\ub86f\ud55c <a href=\"https:\/\/www.genesys.com\/ko-kr\" target=\"_blank\" rel=\"noopener\">\ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc758 \ubaa8\ub4e0 \uce21\uba74\uc5d0\uc11c \ubc1c\uc804<\/a>\uc744 \uac70\ub4ed\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\uc758 \ud14d\uc2a4\ud2b8 \ubcc0\ud658\uc5d0 \uc0ac\uc6a9\ub418\ub294 \uac04\ub2e8\ud55c \ud234\uc5d0\uc11c\ubd80\ud130 \ud488\uc9c8 \uad00\ub9ac, \uc0c1\ub2f4\uc0ac \uc131\uacfc, \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ud3ec\uad04\uc801\uc778 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ud68d\uae30\uc801\uc73c\ub85c \ubc1c\uc804\ud574\uc654\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc774\uc81c <a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-cloud\" target=\"_blank\" rel=\"noopener\">\uc628\ud504\ub808\ubbf8\uc2a4 \uae30\uc5c5 <\/a>\uc5d0\uc11c\ub3c4 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \uc74c\uc131 \ubd84\uc11d \ud234\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uc804 \uc138\ub300\uc758 \uc628\ud504\ub808\ubbf8\uc2a4 \uc74c\uc131 \ubd84\uc11d \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub294 \ube44\ud6a8\uc728\uc801\uc774\uace0 \uc5c5\ub370\uc774\ud2b8 \ub610\ub294 \ucd5c\uc801\ud654\uac00 \ub290\ub838\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ud074\ub77c\uc6b0\ub4dc\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \ubb38\uc81c\uac00 \ub9d0\ub054\ud788 \ud574\uacb0\ub429\ub2c8\ub2e4.<\/p>\n<h2>\uac00\uacf5\ub418\uc9c0 \uc54a\uc740 \uace0\uac1d \ub370\uc774\ud130\uc5d0\uc11c \uc778\uc0ac\uc774\ud2b8 \ucc3e\uae30<\/h2>\n<p>\uc5b4\ub5a4 \uacf5\uae09\uc5c5\uccb4\uac00 \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\ub4e0, \uae30\uc5c5\uc740 \uaddc\uc815 \uc900\uc218\uc758 \uc77c\ud658\uc73c\ub85c \uc790\uc0ac \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \uace0\uac1d \uc778\ud130\ub799\uc158\uc744 \uae30\ub85d\ud574\uc57c \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub370\uc774\ud130\uc5d0\ub294 \uc911\uc694\ud55c \uc815\ubcf4\uac00 \ud3ec\ud568\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc989, \uace0\uac1d\uc774 \ubb34\uc5c7\uc5d0 \ub9cc\uc871\ud558\ub294\uc9c0, \ubb34\uc5c7\uc5d0 \ubd88\ub9cc\uc744 \uac00\uc9c0\ub294\uc9c0, \uc11c\ube44\uc2a4\ub97c \ubc1b\uc73c\uba74\uc11c \uacaa\uc5c8\ub358 \uc5b4\ub824\uc6c0\uc740 \ubb34\uc5c7\uc778\uc9c0 \ub4f1\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \uace0\uac1d\uc758 \uacbd\ud5d8\uc744 \uc9c4\uc815\uc73c\ub85c \uc774\ud574\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc778\uc0ac\uc774\ud2b8\uc778 \ub9cc\ud07c, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc758 \ud575\uc2ec \uc5f0\ub8cc\ub85c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc778\uc0ac\uc774\ud2b8\ub294 \ud488\uc9c8 \uc81c\uc5b4\uc640 \uad00\ub9ac\uc5d0\ub3c4 \ucee4\ub2e4\ub780 \uc601\ud5a5\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uc640 \uc778\ud130\ub799\uc158\ud558\ub294 \ub3d9\uc548 \uace0\uac1d \uacbd\ud5d8\uc5d0 \uc5b4\ub5a4 \uc77c\uc774 \uc77c\uc5b4\ub098\uace0 \uc788\ub294\uc9c0 \ub354 \uae4a\uc774 \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud074\ub77c\uc6b0\ub4dc\ub294 \uc778\ud130\ub799\uc158 \uae30\ub85d \ub4f1\uc758 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc138\ud2b8\ub97c \ucc98\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\ub294 \ucef4\ud4e8\ud305 \uc131\ub2a5\uc744 AI \ud234\uc5d0 \uc81c\uacf5\ud558\uc5ec \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uace0, \uc74c\uc131 \ubd84\uc11d \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \ud1b5\ud574 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\ub2a5\uc744 \uc870\ud569\ud558\uba74 \ub370\uc774\ud130\uc5d0 \uae30\ubc18\ud55c \uacb0\uacfc\ub97c \uc5bb\uace0 \ubcf4\ub2e4 \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc73c\ub85c \uc758\uc0ac \uacb0\uc815\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d\uc744 \ud1b5\ud55c \ud488\uc9c8 \uad00\ub9ac \ud504\ub85c\uadf8\ub7a8\uc73c\ub85c \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud5a5\uc0c1\ud558\ub294 5\uac00\uc9c0 \ubc29\ubc95\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>1. \ud504\ub85c\uc138\uc2a4 \ubc0f \ud3c9\uac00 \uc790\ub3d9\ud654\u00a0<\/strong><\/p>\n<p>\uacfc\uac70\uc5d0\ub294 \ucee8\ud0dd\uc13c\ud130\uc758 \ud488\uc9c8\uc744 \ud3c9\uac00\ud560 \ub54c \uc74c\uc131 \uc778\ud130\ub799\uc158\uc758 \uc791\uc740 \ud558\uc704 \uc138\ud2b8\uc5d0 \ub300\ud55c \uc218\ub3d9 \uac80\ud1a0\uac00 \ud544\uc694\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \ub9ce\uc740 \uc2dc\uac04\uc774 \uc18c\uc694\ub410\uace0 \uc778\uc801 \uc624\ub958 \ub610\ud55c \uc7a6\uc558\uc2b5\ub2c8\ub2e4. AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d \uae30\uc220\uc744 \uc0ac\uc6a9\ud558\uba74 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \ub300\uaddc\ubaa8 \uc778\ud130\ub799\uc158 \ub370\uc774\ud130 \uc138\ud2b8\ub97c \uc9e7\uc740 \uc2dc\uac04 \ub0b4\uc5d0 \uc0b4\ud3b4\ubcf4\uace0 \ubcf4\ub2e4 \uc885\ud569\uc801\uc778 \ubd84\uc11d \uacb0\uacfc\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc740 \uac1c\ubcc4 \ub300\ud654\ub97c \ub4e3\uace0 \uc911\uc694\ud558\ub2e4\uace0 \uc0dd\uac01\ud558\ub294 \uac83\uc744 \ud3ec\ucc29\ud558\uc5ec \ub370\uc774\ud130\ub97c \ubb34\uc791\uc704\ub85c \ucd94\ucd9c \uac80\uc0ac\ud558\ub294 \ubc29\uc2dd\uc744 \ubc97\uc5b4\ub098, \ub300\ud654 \ub0b4\uc6a9\uc744 \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc5d0\uac8c \uac00\uc7a5 \uc911\uc694\ud55c \uc8fc\uc81c\uc5d0 \ud0dc\uadf8\ub97c \uc9c0\uc815\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc77c\ubd80 \ub300\ud654\ub97c \ud1b5\ud574 \uc554\ud638 \uc7ac\uc124\uc815\uc774 \uace0\uac1d\uc5d0\uac8c \uc9c0\uc18d\uc801\uc73c\ub85c \ubc1c\uc0dd\ud558\ub294 \ubb38\uc81c\uc784\uc744 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc740 \uc774\ub97c \ud574\uacb0 \uac00\ub2a5\ud55c \ubb38\uc81c\ub85c \ud0dc\uadf8\ub97c \uc9c0\uc815\ud558\uace0 \uc554\ud638 \uad00\ub828 \uc778\ud130\ub799\uc158\uc744 \ubaa8\ub450 \ud45c\uba74\ud654\ud558\uc5ec \uc801\uc808\ud558\uac8c \uc870\ucc98\ud558\uace0 \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<p>AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d\uc740 \ud3c9\uac00\uc790\uac00 \uc9c1\uc811 \ub4e3\uace0 \uc791\uc5c5\ud560 \ud544\uc694\uac00 \uc5c6\ub3c4\ub85d \uc77c\ubd80 \ub2f5\ubcc0\uc744 \ubbf8\ub9ac \ucc44\uc6cc \ud3c9\uac00 \ud504\ub85c\uc138\uc2a4\uc758 \uc77c\ubd80\ub97c \uc790\ub3d9\ud654\ud558\uae30\ub3c4 \ud569\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uae30\ud68c \ub610\ub294 \uace0\uac1d\uc758 \ubd88\ub9cc \ub4f1 \uc911\uc694\ud558\ub2e4\uace0 \ud30c\uc545\ub41c \uc8fc\uc694 \ubb38\uc81c\ub97c \uc790\ub3d9\uc73c\ub85c \ud0d0\uc9c0\ud569\ub2c8\ub2e4.<\/p>\n<p>\ubaa8\ub4e0 \uc778\ud130\ub799\uc158\uc774 \ud14d\uc2a4\ud2b8\ub85c \ubcc0\ud658\ub418\ubbc0\ub85c \uc778\ud130\ub799\uc158\uc758 \ud558\uc704 \uc138\ud2b8 \ub370\uc774\ud130\ub9cc \uc544\ub2cc, \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ubc29\ub300\ud55c \ub370\uc774\ud130 \uc138\ud2b8\ub97c \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \ucee8\ud0dd\uc13c\ud130\ub294 \ud6e8\uc52c \ub354 \uad11\ubc94\uc704\ud55c \uace0\uac1d \uc778\ud130\ub799\uc158\uc744 \ud3ec\uad04\ud558\ub3c4\ub85d \ud3c9\uac00 \ud504\ub85c\uc138\uc2a4\ub97c \ud655\uc7a5\ud558\uc5ec \ubcf4\ub2e4 \ucca0\uc800\ud558\uac8c \ubd84\uc11d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>2. \uc561\uc154\ub108\ube14 \uc778\uc0ac\uc774\ud2b8\ub97c \uc704\ud55c \ub300\ud654 \ubd84\uc11d\u00a0<\/strong><\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc758 \uc9c4\uc815\ud55c \uac00\uce58\ub294 \uc6d0\ubcf8 \ub370\uc774\ud130\ub97c \uc561\uc154\ub108\ube14\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \ubcc0\ud658\ud558\ub294 \ub2a5\ub825\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \ubaa8\ub4e0 \uace0\uac1d \uc778\ud130\ub799\uc158\uc740 \uc911\uc694\ud55c \uc815\ubcf4\ub97c \ub2f4\uace0 \uc788\uc9c0\ub9cc, \ucd5c\uc2e0 \ud234 \uc5c6\uc774\ub294 \uc815\ubcf4\uc758 \ucd94\ucd9c \ubc0f \uc0ac\uc6a9\uc774 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubd84\uc11d\uc744 \ud1b5\ud574 \uace0\uac1d\uc774 \uacaa\ub294 \ub2e4\uc591\ud55c \ubb38\uc81c\uc758 \uc6d0\uc778\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc140\ud504 \uc11c\ube44\uc2a4 \ubb38\uc81c\uc778\uc9c0, \uc544\ub2c8\uba74 \uc900\ube44\uac00 \ubd80\uc871\ud55c \uc0c1\ub2f4\uc0ac \ubb38\uc81c\uc778\uc9c0 \ub4f1\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\ub294 \uae30\uc5c5\uc774 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0, \ub0b4\ubd80 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uba70, \uc0c8\ub85c\uc6b4 \uc218\uc775 \uae30\ud68c\ub97c \ud30c\uc545\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<p>\uaddc\uc815 \uc900\uc218 \ubb38\uc81c\ub3c4 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uac00 \ubd80\uc801\uc808\ud55c \ub9d0\uc744 \ud558\uac70\ub098, \uaddc\uc81c \uc900\uc218 \uad00\uc810\uc5d0\uc11c \uc815\ubcf4\uac00 \ub204\ub77d\ub41c \uacbd\uc6b0\uc5d0\ub294 \ubd84\uc11d\uc744 \ud1b5\ud574 \uc27d\uac8c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud3c9\uac00\uc790\ub294 \uc778\ud130\ub799\uc158 \ub179\uc74c \uae30\ub85d\uc758 \ud1b5\ud654\ub97c \ub4e4\uc744 \ud544\uc694\uac00 \uc5c6\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uace0\uac1d \uac10\uc815\uc740 \ub354\uc6b1 \uc2ec\uce35\uc801\uc778 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 &#8220;\ubd88\ub9cc\uc774\uc5d0\uc694&#8221; \ub610\ub294 &#8220;\uad00\ub9ac\uc790\uc5d0\uac8c \ub9d0\ud574\uc57c\uaca0\uc5b4\uc694&#8221; \uac19\uc740 \uad6c\uc808\uc740 \ubd80\uc815\uc801 \uac10\uc815\uc73c\ub85c \ud45c\uc2dc\ub429\ub2c8\ub2e4. \uc774 \uacbd\uc6b0 \ubb38\uc81c\uc758 \uc6d0\uc778\uc744 \ud30c\uc545\ud558\uae30 \uc704\ud574 \uc778\ud130\ub799\uc158\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \uac80\ud1a0\ub97c \uc694\uad6c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc740 \uac1c\ubcc4 \ub300\ud654 \uc678\uc5d0\ub3c4 \uc218\ucc9c \uac74\uc758 \uc778\ud130\ub799\uc158\uc5d0 \uac78\uccd0 \ub370\uc774\ud130\ub97c \uc9d1\uacc4\ud558\uc5ec \ucd94\uc138\ub97c \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uc2dc\uac04 \ud750\ub984\uc5d0 \ub530\ub978 \ud328\ud134\uc744 \ucd94\uc801\ud558\uba74 \uac00\uc7a5 \ub9ce\uc740 \ubb38\uc758 \ubc0f \ubd88\ub9cc\uc774 \ubc1c\uc0dd\ud558\ub294 \uc81c\ud488 \ub610\ub294 \uc11c\ube44\uc2a4\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubc18\ubcf5\ub418\ub294 \ubb38\uc81c\ub97c \uc0ac\uc804\uc5d0, \ub610\ub294 \uc5d0\uc2a4\uceec\ub808\uc774\uc158\ud558\uae30 \uc804\uc5d0 \ud574\uacb0\ud558\uace0, \ubd80\uc11c \uac04 \uc758\uc0ac \uacb0\uc815\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>3. \uc0c1\ub2f4\uc0ac \uc131\uacfc \uad00\ub9ac \ud5a5\uc0c1\u00a0<\/strong><\/p>\n<p>\uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud558\ub824\uba74 \uc0c1\ub2f4\uc0ac\uac00 \ucd5c\uc120\uc744 \ub2e4\ud574 \uc5c5\ubb34\ub97c \uc218\ud589\ud558\ub3c4\ub85d \ud574\uc57c \ud569\ub2c8\ub2e4. \ucd5c\uc2e0 \uc74c\uc131 \ubd84\uc11d\uc5d0\ub294 \uc0c1\ub2f4\uc0ac \uc131\uacfc \ub370\uc774\ud130\ub97c \ucf54\uce6d \ubc0f \uad50\uc721 \ud234\uacfc \uc5f0\uacb0\ud558\ub294 \uae30\ub2a5\uc774 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ubaa8\ub4e0 \uc0c1\ub2f4\uc0ac\ub97c \ub300\uc0c1\uc73c\ub85c \uad11\ubc94\uc704\ud558\uac8c \uad50\uc721\uc744 \uc2e4\uc2dc\ud558\ub294 \ub300\uc2e0, \uc0c1\ub2f4\uc0ac \uac1c\uac1c\uc778\uc758 \uc131\uacfc \uc9c0\ud45c\ub97c \uae30\ubc18\uc73c\ub85c \ud2b9\uc815 \uad50\uc721 \ubaa8\ub4c8\uc774\ub098 \uc2e4\uc2b5\uc744 \ucd94\ucc9c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ucc98\ub7fc \uace0\ub3c4\ub85c \uac1c\uc778\ud654\ub418\uace0 \ud0c0\uac9f\ud305\ub41c \uad50\uc721\uc744 \ud1b5\ud574 \uc0c1\ub2f4\uc0ac\uc758 \uc2a4\ud0ac\uc744 \ud5a5\uc0c1\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4.<\/p>\n<p>\uc544\uc6b8\ub7ec Genesys\ub294 \uc6cc\ud06c\ud3ec\uc2a4 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uad00\ub9ac, \ud488\uc9c8 \uad00\ub9ac \ubc0f \uc131\uacfc \uad00\ub9ac\ub97c \uc704\ud55c \uae30\ub2a5\uacfc \uc74c\uc131 \ubd84\uc11d\uc744 \uc6d0\ud65c\ud558\uac8c \ud1b5\ud569\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc0c1\ub2f4\uc0ac\uc758 \uc6cc\ud06c\ud50c\ub85c\ub97c \ubc29\ud574\ud558\uc9c0 \uc54a\uace0 \ucf54\uce6d \uc138\uc158\uc744 \uc608\uc57d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc608\ub97c \ub4e4\uc5b4, \ud654\uac00 \ub09c \uace0\uac1d\uc774 \uc804\ud654\ub97c \uac78\uc5c8\ub294\ub370 \uc5ec\ub7ec \ucc28\ub840 \uc774\uad00\ub418\uc5c8\ub2e4\uace0 \ubd88\ub9cc\uc744 \uc81c\uae30\ud588\ub2e4\uace0 \uac00\uc815\ud574 \ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc740 \ub2f9\uc5f0\ud788 \ud654\uac00 \ub0a0 \uac83\uc785\ub2c8\ub2e4. AI \uae30\ubc18\uc758 \uc74c\uc131 \ubd84\uc11d \uacb0\uacfc, \uc774 \ubd88\ub9cc\uc740 \ud2b9\uc815 \uc0c1\ub2f4\uc0ac\uc640\ub294 \uc544\ubb34\ub7f0 \uad00\ub828\uc774 \uc5c6\ub294 \uac83\uc73c\ub85c \ubc1d\ud600\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub807\ub2e4\uba74 \ubb38\uc81c\uc758 \uc6d0\uc778\uc740 \uc0c1\ud488 \ub610\ub294 \ubc30\uc1a1\uc5d0 \uc788\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud558\uc9c0\ub9cc \uc0c1\ub2f4\uc0ac\uac00 \uc81c\ud488\uc5d0 \ub300\ud55c \ub354 \ub9ce\uc740 \uc9c0\uc2dd\uc774 \ud544\uc694\ud55c \uac83\uc73c\ub85c \ubc1d\ud600\uc9c4\ub2e4\uba74, \ud574\ub2f9 \uad00\ub9ac\uc790\ub294 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \ud2b9\uc815 \uc81c\ud488 \ub610\ub294 \ud310\ub9e4 \uad50\uc721\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uad50\uc721\uc740 \uc0c1\ub2f4\uc0ac\uc758 \ubaa9\ud45c\uac00 \ub420 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub54c \uac8c\uc784\ud654 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uba74 \uc0c1\ub2f4\uc0ac\ub294 \uc2dc\uac04\uc774 \uc9c0\ub098\uba74\uc11c \uc790\uc2e0\uc758 \uc810\uc218\uac00 \ud5a5\uc0c1\ud558\ub294 \uac83\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud488\uc9c8 \uad00\ub9ac\uc5d0\uc11c \uc0dd\uc131\ub41c \uc778\uc0ac\uc774\ud2b8\ub97c \uc0ac\uc6a9\ud558\uba74 \uc0c1\ub2f4\uc0ac\uc758 \uc131\uacfc \uac1c\uc120 \ub4f1\uc5d0 \uc9c1\uc811\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uac00 \ud2b9\uc815 \uaddc\uc81c \uc694\uad6c \uc0ac\ud56d\uc744 \uc900\uc218\ud558\ub294 \ub370 \uc9c0\uc18d\uc801\uc73c\ub85c \uc5b4\ub824\uc6c0\uc744 \uacaa\uc73c\uba74, \uc74c\uc131 \ubd84\uc11d\uc740 \uc774\ub7ec\ud55c \uc0ac\ub840\ub97c \ud50c\ub798\uadf8\ub85c \uc9c0\uc815\ud558\uc5ec \uad00\ub9ac\uc790\uc5d0\uac8c \uc2dc\uc815 \uc870\uce58\ub97c \ucde8\ud558\ub77c\uace0 \uc54c\ub9bd\ub2c8\ub2e4.<\/p>\n<p>\ub610\ub294 \uc0c1\ub2f4\uc0ac\uac00 \ubcf5\uc7a1\ud55c \ubb38\uc81c \ud574\uacb0\uacfc \uac19\uc740 \ud2b9\uc815 \ubd84\uc57c\uc5d0\uc11c \ud0c1\uc6d4\ud558\ub2e4\uba74, \uad00\ub9ac\uc790\ub294 \uc774 \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uc5ec \uac8c\uc784\ud654\ub97c \ud1b5\ud574 \uc778\uc815\uacfc \ubcf4\uc0c1\uc744 \ucde8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>4. \uc0c1\ub2f4\uc0ac \uc778\ud130\ub799\uc158\uc758 \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4 \ud5a5\uc0c1\u00a0<\/strong><\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc740 \uc0c1\ub2f4\uc0ac\uac00 \ub9d0\ud558\ub294 \ub2e8\uc5b4\ubfd0 \uc544\ub2c8\ub77c \uadf8 \uc774\uba74\uc758 \uac10\uc815\uacfc \ub9e5\ub77d\uc744 \ubd84\uc11d\ud558\uc5ec \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub97c \uce21\uc815\ud569\ub2c8\ub2e4.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1750667721715{margin-top: 2.0em !important;border-bottom-width: 2.0em !important;}&#8221;]<\/p>\n<h3 class=\"h5\" style=\"text-align: center;\"><em><strong>\uace0\uac1d\uc758 \uae30\ub300\uce58\uac00 \ub2e4\uc591\ud574\uc9c0\uace0 \uc788\ub294 \uc9c0\uae08\uacfc \uac19\uc740 \uc138\uc0c1\uc5d0\uc11c \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub294 \uace0\uac1d\uc758 \ud3c9\uac00\ub294 \ubb3c\ub860, \uc0c1\ub2f4\uc0ac \uc131\uacfc \ud3c9\uac00\uc5d0\uc11c\ub3c4 \uc911\uc694\ud55c \uc9c0\ud45c\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4.\u00a0<\/strong><\/em><\/h3>\n<p>[\/vc_column_text][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d\uc744 \ud1b5\ud55c \ud68d\uae30\uc801\uc778 \uae30\ub2a5 \uc911 \ud558\ub098\ub294 &#8216;\uc0c1\ub2f4\uc0ac \uacf5\uac10 \ucd94\uc801&#8217;\uc785\ub2c8\ub2e4. AI \uae30\uc220\uc740 \ub300\ud654\ub97c \ubd84\uc11d\ud558\uc5ec \uc0c1\ub2f4\uc0ac\uac00 \uace0\uac1d\uc758 \uc88c\uc808, \ubd84\ub178, \ubd88\ub9cc\uc5d0 \ub300\ud574 \uacf5\uac10\ud558\uba70 \ub300\uc751\ud558\uace0 \uc788\ub294\uc9c0 \ud0d0\uc9c0\ud558\uace0 \ud3c9\uac00\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc608\ub97c \ub4e4\uc5b4 \uc5b4\ub5a4 \uace0\uac1d\uc774 \uc804\ud654\ub97c \ud588\uace0 \ud654\uac00 \ub09c \uac8c \ubd84\uba85\ud558\ub2e4\uba74, \uc2dc\uc2a4\ud15c\uc740 \uc0c1\ub2f4\uc0ac\uac00 \uacf5\uac10\ud558\ub294 \ud589\ub3d9\uc744 \ud1b5\ud574 \uc0c1\ud669\uc744 \uc9c4\uc815\uc2dc\ud0a8 \uc0ac\ub840\ub97c \ud50c\ub798\uadf8\ud558\uc5ec \ud45c\uc2dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uc758 \ubd80\uc801\uc808\ud55c \uc751\ub300\ub85c \uc0c1\ud669\uc774 \uc545\ud654\ud55c \uc0ac\ub840\ub3c4 \ubcf4\uc5ec\uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub9ac\uace0 \uad00\ub9ac\uc790\ub294 \uc778\ud130\ub799\uc158 \uc804\ubc18\uc5d0 \uac78\uccd0 \uc804\uccb4\uc801\uc778 \uac10\uc815\uc774 \uac1c\uc120\ub418\uc5c8\ub294\uc9c0, \uc545\ud654\ub418\uc5c8\ub294\uc9c0, \ub610\ub294 \ubcc0\ud654\uac00 \uc5c6\uc5c8\ub294\uc9c0 \ub4f1\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubd88\ub9cc\uc774 \uc788\ub294 \uace0\uac1d\uc774 \uc0c1\ub2f4\uc0ac\uc640 \ud1b5\ud654\ud560 \ub54c \uc0c1\ub2f4\uc0ac\uc758 \uc751\ub300\uc5d0\uc11c \uacf5\uac10\uc774 \ubd80\uc871\ud558\ub2e4\uba74, \uc774\ub294 \uacf5\uac10 \uc2a4\ud0ac\uc5d0 \ub300\ud55c \ubcc4\ub3c4\uc758 \uad50\uc721\uc774 \ud544\uc694\ud55c \uac83\uc785\ub2c8\ub2e4.<\/p>\n<p>\uc774 \uae30\ub2a5\uc740 \uad00\ub9ac\uc790\uac00 \uc0c1\ub2f4\uc0ac\uc758 \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub97c \uac1c\uc120\ud574\uc57c \ud558\ub294 \ucd94\uc138\ub098 \ubd84\uc57c\ub97c \ud30c\uc545\ud558\ub294 \uac83\uc740 \ubb3c\ub860, \uace0\uac1d\uc758 \ubd88\ub9cc\uc774 \uc81c\ud488\uacfc \uad00\ub828\ub41c \uac83\uc778\uc9c0, \uc0c1\ub2f4\uc0ac\uc640 \uad00\ub828\ub41c \uac83\uc778\uc9c0\ub97c \uad6c\ubd84\ud558\ub294 \ub370\ub3c4 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \uc0c1\ub2f4\uc0ac\uac00 \uc9c0\uc18d\uc801\uc73c\ub85c \uacf5\uac10\uc744 \ubcf4\uc5ec\uc8fc\uace0 \uc788\uc9c0\ub9cc \uace0\uac1d\uc774 \uc5ec\uc804\ud788 \ub9cc\uc871\ud558\uc9c0 \uc54a\ub294\ub2e4\uba74, \uc0c1\ub2f4\uc0ac\uc758 \ub2a5\ub825\uc774 \uc544\ub2cc \ud68c\uc0ac\uc758 \uc815\ucc45, \uc81c\ud488, \uc11c\ube44\uc2a4\uc5d0 \ub2e4\ub978 \ubb38\uc81c\uac00 \uc788\uc74c\uc744 \uc758\ubbf8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub97c \ud5a5\uc0c1\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \uac15\ud654\ud558\uace0, \ud68c\uc0ac\uc640\uc758 \uc778\ud130\ub799\uc158\uc5d0\uc11c \uace0\uac1d\uc774 \uc790\uc2e0\uc758 \uc758\uacac\uc774 \uc218\uc6a9\ub418\uace0 \uc874\uc911\uacfc \uc774\ud574\ub97c \ubc1b\uace0 \uc788\ub2e4\uace0 \ub290\ub07c\ub3c4\ub85d \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>5. \uace0\uac1d \uc694\uad6c\uc758 \uc815\ud655\ud55c \uc774\ud574 \ubc0f \ub300\uc751\u00a0<\/strong><\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc758 \uad81\uadf9\uc801\uc778 \ubaa9\ud45c \uc911 \ud558\ub098\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc815\ud655\ud558\uac8c \uc774\ud574\ud558\uace0 \uc774\uc5d0 \ub300\uc751\ud558\ub3c4\ub85d \ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \ubaa8\ub4e0 \uace0\uac1d \uc778\ud130\ub799\uc158\uc740 \uace0\uac1d\uc758 \uc694\uad6c, \ubd88\ub9cc, \uc695\uad6c\ub97c \ubc18\uc601\ud569\ub2c8\ub2e4.<\/p>\n<p>AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d\uc740 \uc774\ub7ec\ud55c \ub370\uc774\ud130\ub97c \uc9d1\uacc4\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \ub192\uc740 \uc218\uc900\uc758 360\ub3c4 \ubdf0\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \uc778\uc0ac\uc774\ud2b8\ub294 \uace0\uac1d\uc758 \ubaa9\uc18c\ub9ac\uac00 \ub418\uba70, \uc774\ub97c \ud1b5\ud574 \uc62c\ubc14\ub978 \uc870\uce58\ub97c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc778\uae30 \uc788\ub294 \uc8fc\uc81c\uc640 \ud2b8\ub80c\ub4dc\uac00 \ubb34\uc5c7\uc778\uc9c0 \ud30c\uc545\ud558\uace0, \uc5b4\ub824\uc6c0\uacfc \uc7a5\uc560\ubb3c\uc744 \ud30c\uc545\ud558\uba74 \uc0c1\ub2f4\uc0ac \uc9c0\uc6d0 \ubc0f \uc140\ud504\uc11c\ube44\uc2a4 \uc778\ud130\ub799\uc158\uc5d0\uc11c \uace0\uac1d \uc5ec\uc815 \uac1c\uc120\uc744 \uc704\ud574 \ubb34\uc5c7\uc744 \ud574\uc57c \ud558\ub294\uc9c0 \uc54c\uac8c \ub429\ub2c8\ub2e4. \uc778\ud130\ub799\uc158 \ub370\uc774\ud130\ub97c \ud1b5\ud574 \uc5bb\uc740 \uc778\uc0ac\uc774\ud2b8\ub294 \ud488\uc9c8 \ubcf4\uc99d \ud300\uc774 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc5d0 \uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \uc8fc\ub294 \uace0\uac1d \uc804\ubb38\uac00\ub85c \ubc1c\uc804\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n<p>\uc2dc\uac04\uc774 \uc9c0\ub098\uba74\uc11c \uace0\uac1d\uc758 \uac10\uc815\uc774 \uc5b4\ub5bb\uac8c \ubcc0\ud654\ud558\ub294\uc9c0 \uadf8 \ud750\ub984\uc744 \ucd94\uc801\ud558\uba74 \uace0\uac1d\uc744 \ub354\uc6b1 \uae4a\uc774 \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ud2b9\uc815 \uc81c\ud488 \ucd9c\uc2dc \ub610\ub294 \ud504\ub85c\ubaa8\uc158 \uc911\uc5d0 \ubd80\uc815\uc801\uc778 \uac10\uc815\uc774 \uae09\uc99d\ud558\uba74 \uc2dc\uc2a4\ud15c\uc740 \uc774\ub97c \uc7a0\uc7ac\uc801 \ubb38\uc81c \ubd84\uc57c\ub85c \uc778\uc2dd\ud558\uace0 \ud50c\ub798\uadf8 \uc9c0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uadf8\ub7ec\uba74 \uad00\ub9ac\uc790\ub294 \uace0\uac1d \uc778\ud130\ub799\uc158\uc744 \ub354\uc6b1 \uc2ec\uce35\uc801\uc73c\ub85c \ubd84\uc11d\ud558\uc5ec \uc81c\ud488 \uad00\ub828 \ubb38\uc81c, \ubd88\ud655\uc2e4\ud55c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uc11c\ube44\uc2a4 \uc81c\uacf5 \uc2e4\ud328 \uc5ec\ubd80 \ub4f1 \ubb34\uc5c7\uc774 \uc798\ubabb\ub418\uc5c8\ub294\uc9c0 \ud310\ub2e8\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ucee8\ud0dd\uc13c\ud130 \uc804\ubc18\uc758 \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub97c \uac1c\uc120\ud558\uba74 \ud488\uc9c8 \uad00\ub9ac\uc790\uc640 \uc288\ud37c\ubc14\uc774\uc800\ub294 \uace0\uac1d \uc758\uacac\uc744 \ub354\uc6b1 \uc815\ud655\ud558\uac8c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\uc758 \uc131\uacfc\ub294 \ubb3c\ub860, \ucee8\ud0dd\uc13c\ud130 \uc804\ubc18\uc5d0\uc11c \uc790\uc8fc \ub2e4\ub8e8\ub294 \uc8fc\uc81c \ub3d9\ud5a5 \ubc0f \uc774\uc640 \uad00\ub828\ub41c \uac10\uc815\uc744 \uc0b4\ud3b4\ubcf4\uc544\uc57c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc88b\ub4e0 \ub098\uc058\ub4e0 \uc774\ub97c \ud30c\uc545\ud558\uba74 \ud6c4\uc18d \uc870\uce58\ub97c \ucde8\ud558\uae30\uac00 \uc26c\uc6cc\uc9d1\ub2c8\ub2e4. \uad81\uadf9\uc801\uc73c\ub85c \uc7a5\uc560\ubb3c\uc744 \uc81c\uac70\ud558\uace0, \ubd80\uc871\ud55c \ubd80\ubd84\uc744 \ucc44\uc6b0\uba70, \uc9d1\uc911\ud560 \uac00\uce58\uac00 \uc788\ub294 \uae30\ud68c\ub97c \ud3ec\ucc29\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub610\ud55c \ub2e8\uc21c\ud788 \uc9c1\uac10\uc5d0 \uae30\ubc18\ud55c \uacb0\uc815\uc774 \uc544\ub2cc, \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc758\uc0ac \uacb0\uc815\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130 \ubd84\uc11d\uc744 \ud1b5\ud55c \uc774\ub7ec\ud55c \ud53c\ub4dc\ubc31 \ub8e8\ud504\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uad00\uacc4\ub97c \uc720\uc9c0\ud558\uace0 \uace0\uac1d\uc758 \ud53c\ub4dc\ubc31\uc5d0 \ub530\ub77c \uac1c\uc120\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/p>\n<h2>\ud488\uc9c8 \uad00\ub9ac\uc758 \ubbf8\ub798\ub294 AI \uae30\ubc18\uc5d0<\/h2>\n<p>\uae30\uc5c5\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \ucd5c\uc6b0\uc120 \uc21c\uc704\uc5d0 \ub193\uc73c\uba74\uc11c \ud488\uc9c8 \uad00\ub9ac \uc194\ub8e8\uc158\uc774 \ud06c\uac8c \ubc1c\uc804\ud588\uc2b5\ub2c8\ub2e4. \ud2b9\ud788, AI \uae30\ubc18 \ucf5c\uc13c\ud130 \uc74c\uc131 \ubd84\uc11d\uc740 \ucee8\ud0dd\uc13c\ud130 \ud488\uc9c8 \uad00\ub9ac\uc758 \uc0c8\ub85c\uc6b4 \uae38\uc744 \uc5f4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774\uc81c, \uc774\ub7ec\ud55c \ud074\ub77c\uc6b0\ub4dc \uae30\ub2a5\uc744 \uc628\ud504\ub808\ubbf8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc740 \uae30\uc5c5\uc774 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uace0, \uc561\uc154\ub108\ube14\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uace0, \uc0c1\ub2f4\uc0ac \uc131\uacfc\ub97c \uac1c\uc120\ud558\uace0, \uac10\uc131 \uc778\ud154\ub9ac\uc804\uc2a4\ub97c \ub192\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud558\uba70 \uc0c8\ub85c\uc6b4 \uc131\uacf5\uc758 \uae38\ub85c \ub098\uc544\uac08 \uc218 \uc788\uac8c \ud569\ub2c8\ub2e4.<\/p>\n<p>\uc74c\uc131 \ubd84\uc11d\uc758 \ubbf8\ub798\ub294 \uc6d0\ud65c\ud55c AI \ud1b5\ud569\uc5d0 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud488\uc9c8\uc744 \uce21\uc815\ud558\uace0, \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc120\uc81c\uc801\uc73c\ub85c \ud574\uacb0\ud558\uba70, \uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Genesys Cloud\uc758 AI \uae30\ubc18 \uc74c\uc131 \ubd84\uc11d \uae30\ub2a5\uc774 \uc5b4\ub5bb\uac8c \ud488\uc9c8 \uad00\ub9ac \uac1c\uc120\uc744 \uc9c0\uc6d0\ud558\uc5ec \ud300\uc774 <a href=\"https:\/\/www.genesys.com\/ko-kr\/genesys-cloud\" target=\"_blank\" rel=\"noopener\">\ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5<\/a>\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294\uc9c0 \uc54c\uc544\ubcf4\uc138\uc694. \ub610\ud55c &#8220;<a href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/practical-guide-workforce-planning?ost_tool=blog&#038;ost_campaign=ft-blog\" target=\"_blank\" rel=\"noopener\">\ud604\ub300\uc801\uc778 \uc6cc\ud06c\ud3ec\uc2a4 \uacc4\ud68d\uc744 \uc704\ud55c \uc2e4\uc6a9 \uac00\uc774\ub4dc<\/a>&#8220;\uc5d0\uc11c AI\uac00 \uc6cc\ud06c\ud3ec\uc2a4 \uad00\ub9ac\uc5d0\uc11c \uc0c8\ub85c\uc6b4 \uae30\ud68c\ub97c \ucc3d\ucd9c\ud558\ub294 \ubc29\ubc95\uc744 \uc0b4\ud3b4\ubcf4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][\/vc_row][vc_column][\/vc_column][vc_column_text css=&#8221;&#8221;]\uc778\uacf5 \uc9c0\ub2a5(AI)\uc740 \ucee8\ud0dd\uc13c\ud130 \ubc0f \ucf5c\uc13c\ud130\uc758 \uc74c\uc131 \ubd84\uc11d\uc744 \ube44\ub86f\ud55c \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc758 \ubaa8\ub4e0 \uce21\uba74\uc5d0\uc11c \ubc1c\uc804\uc744 \uac70\ub4ed\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub300\ud654\uc758 \ud14d\uc2a4\ud2b8 \ubcc0\ud658\uc5d0 \uc0ac\uc6a9\ub418\ub294 \uac04\ub2e8\ud55c \ud234\uc5d0\uc11c\ubd80\ud130 \ud488\uc9c8 \uad00\ub9ac, \uc0c1\ub2f4\uc0ac \uc131\uacfc, \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ud3ec\uad04\uc801\uc778 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc5d0 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