{"id":568736,"date":"2025-04-23T17:18:21","date_gmt":"2025-04-24T00:18:21","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/ai-%ea%b0%80%ea%b2%a9-%ec%b1%85%ec%a0%95-%eb%b0%a9%ec%8b%9d-%ec%9d%b4%ed%95%b4%ed%95%98%ea%b8%b0"},"modified":"2025-05-01T20:05:38","modified_gmt":"2025-05-02T03:05:38","slug":"understanding-and-managing-ai-costs","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/understanding-and-managing-ai-costs","title":{"rendered":"AI \uac00\uaca9 \ucc45\uc815 \ubc29\uc2dd \uc774\ud574\ud558\uae30"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]\ubaa8\ub4e0 \uc0b0\uc5c5\uc5d0\uc11c \uc778\uacf5 \uc9c0\ub2a5(AI)\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ud601\uc2e0\ud558\uace0, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\ud558\uba70, \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uc774\ub044\ub294 \uc911\uc694\ud55c \ub3c4\uad6c\ub85c \uc644\uc804\ud55c \uc790\ub9ac\ub9e4\uae40\uc744 \ud588\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc AI \uae30\uc220\uc744 \uac1c\ubc1c\ud558\uace0 \uc6b4\uc601\ud558\ub294 \ub370 \ub4dc\ub294 \ube44\uc6a9\uc740 \uae30\uc5c5\uc758 \uaddc\ubaa8\ub97c \ub9c9\ub860\ud558\uace0 \ubaa8\ub450\uc758 \uace0\ubbfc\uac70\ub9ac\uc785\ub2c8\ub2e4.<\/p>\n

AI \uc194\ub8e8\uc158\uc744 \ucc44\ud0dd\ud560 \ub54c \uac00\uc7a5 \uc911\uc694\ud55c \uc758\uc0ac \uacb0\uc815 \uc911 \ud558\ub098\uac00 ‘\uac00\uaca9 \ucc45\uc815 \ubaa8\ub378 \uc120\ud0dd’\uc785\ub2c8\ub2e4. \ub2e4\uc591\ud55c \uc120\ud0dd\uc9c0 \uc0ac\uc774\uc5d0\uc11c\u00a0\ud604\uc7ac\uc758 \uc694\uad6c \uc0ac\ud56d, \ubbf8\ub798\uc758 \ubaa9\ud45c, \uc608\uc0b0 \uac04\uc5d0 \uade0\ud615\uc744 \uc774\ub8e8\ub294 \uc194\ub8e8\uc158\uc744 \uc120\ud0dd\ud558\uae30\ub780 \uc27d\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc8fc\uc694 \uac00\uaca9 \ucc45\uc815 \uc811\uadfc \ubc29\uc2dd\uc758 \uac15\uc810\uacfc \uc7a5\ub2e8\uc810\uc744 \uc774\ud574\ud558\uba74 \uc758\uc0ac \uacb0\uc815\uc774 \uc870\uae08\uc740 \uc218\uc6d4\ud574\uc9d1\ub2c8\ub2e4.<\/p>\n

\ub77c\uc774\uc120\uc2a4 \uae30\ubc18, \uc0ac\uc6a9\ub7c9 \uae30\ubc18, \uad6c\ub3c5 \uae30\ubc18, \ud504\ub9ac\ubbf8\uc5c4(freemium), \uc218\uc775 \uacf5\uc720, \uc131\uacfc \uae30\ubc18 \ub4f1 \uac00\uc7a5 \uc77c\ubc18\uc801\uc778 6\uac00\uc9c0 AI \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc744 \uc0b4\ud3b4\ubcf4\uaca0\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 AI \ube44\uc6a9\uc744 \uc608\uce21\ud558\uae30 \uc704\ud55c \uccab\uac78\uc74c\uc744 \ub5c4 \uc218 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4. AI \uc5ec\uc815\uc744 \uc774\uc81c \ub9c9 \uc2dc\uc791\ud558\ub294 \uae30\uc5c5\uc740 \ubb3c\ub860, \uae30\uc874 AI \uc804\ub7b5\uacfc \uae30\ub2a5\uc744 \uac1c\uc120\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\uc5d0\ub3c4 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uac00\uaca9 \ucc45\uc815 \uc811\uadfc \ubc29\uc2dd\uc744 \uc774\ud574\ud568\uc73c\ub85c\uc368 AI \ube44\uc6a9\uc744 \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \uad00\ub9ac\ud560 \uc218 \uc788\uc73c\uba70, \uc601\ud5a5\ub825 \uc788\ub294 \uacb0\uacfc\ub97c \uc5bb\uae30 \uc704\ud574 AI \ub3c4\uad6c\uc758 \uc7a0\uc7ac\ub825\uc744 \uadf9\ub300\ud654\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud55c \ud78c\ud2b8\ub97c \uc5bb\uc744 \uc218 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css=””]<\/p>\n

AI \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378: \ube44\uc6a9 \uad00\ub9ac\uc5d0 \uac00\uc7a5 \uc801\ud569\ud55c \ubaa8\ub378\uc740 \ubb34\uc5c7\uc77c\uae4c\uc694?<\/h2>\n

AI \uacf5\uae09\uc5c5\uccb4\uac00 \uc81c\uacf5\ud558\ub294 \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc5d0\ub294 \uace0\uc720\uc758 \uac15\uc810\uacfc \ud55c\uacc4\uac00 \uc788\uc2b5\ub2c8\ub2e4. AI \ud504\ub85c\uc81d\ud2b8\ub97c \uc2dc\uc791\ud558\uae30 \uc804\uc5d0 \ube44\uc6a9 \uad00\ub9ac \uce21\uba74\uc5d0\uc11c \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\ub4e4\uc744 \uc790\uc138\ud788 \ube44\uad50\ud574 \ubcf4\uc138\uc694.<\/p>\n

1. \ub77c\uc774\uc120\uc2a4 \uae30\ubc18: \uc608\uce21 \uac00\ub2a5\ud558\uc9c0\ub9cc \ucd08\uae30 \ube44\uc6a9\uc774 \ub192\uc74c<\/h3>\n

\ub77c\uc774\uc120\uc2a4 \uae30\ubc18 AI \ubaa8\ub378\uc740 \uc77c\uc815 \uae30\uac04 \ub3d9\uc548\uc758 AI \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc0ac\uc6a9\uc5d0 \ub300\ud574 \uc77c\ud68c\uc131 \uc694\uae08\uc744 \ubd80\uacfc\ud569\ub2c8\ub2e4. \ub77c\uc774\uc120\uc2a4 \uae30\uac04 \ub0b4\ub0b4 \ube44\uc6a9\uc774 \uace0\uc815\ub418\ubbc0\ub85c \uc608\uc0b0\uc744 \uc608\uce21\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ub192\uc740 \ucd08\uae30 \ud22c\uc790 \ube44\uc6a9\uc740 \uc18c\uaddc\ubaa8 \uae30\uc5c5\uc774\ub098 \uc720\uc5f0\uc131\uc774 \ud544\uc694\ud55c \uae30\uc5c5\uc5d0\ub294 \ud070 \ubd80\ub2f4\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub77c\uc774\uc120\uc2a4 \uae30\ubc18 \uac00\uaca9 \ucc45\uc815\uc740 \uba85\ud655\ud558\uac8c \uc815\uc758\ub41c \uc7a5\uae30\uc801\uc778 AI \uc694\uad6c \uc0ac\ud56d\uc744 \uac00\uc9c4 \uc870\uc9c1\uc5d0 \uac00\uc7a5 \uc801\ud569\ud569\ub2c8\ub2e4.<\/p>\n

2. \uc0ac\uc6a9\ub7c9 \uae30\ubc18: \uc720\uc5f0\ud558\uc9c0\ub9cc \uac00\ubcc0\uc801<\/h3>\n

\uc774 \uc720\ud615\uc740 API \ud638\ucd9c, \ucc98\ub9ac\ub41c \ub370\uc774\ud130 \ubcfc\ub968\uacfc \uac19\uc740 \ud2b9\uc815 \uc0ac\uc6a9\ub7c9\uc744 \uae30\uc900\uc73c\ub85c \uc694\uae08\uc744 \ubd80\uacfc\ud569\ub2c8\ub2e4. \uc0ac\uc6a9\ub7c9 \uae30\ubc18 \uac00\uaca9 \ucc45\uc815\uc740 \ud655\uc7a5\uc131\uacfc \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud558\ubbc0\ub85c, \uae30\uc5c5\uc758 \uc218\uc694 \ubcc0\ub3d9\uc5d0 \ub530\ub77c AI \uc2dc\uc2a4\ud15c \uc0ac\uc6a9\ub7c9\uc744 \uc870\uc808\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uacc4\uc808\uc801 \ub610\ub294 \uac00\ubcc0\uc801 \uc218\uc694\uac00 \uc788\ub294 \uae30\uc5c5\uc5d0 \uc774\uc0c1\uc801\uc785\ub2c8\ub2e4. \ud558\uc9c0\ub9cc, \uc720\uc5f0\ud55c \uc7ac\ubb34 \uacc4\ud68d\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \uc2e4\uc2dc\uac04 \uc801\uc751\uc131\uc744 \ucd94\uad6c\ud558\uac70\ub098 \uc2e4\ud5d8\uc758 \uc790\uc720\ub97c \uc6d0\ud558\ub294 \uae30\uc5c5\uc774\ub77c\uba74 \uc774 \ubaa8\ub378\uc744 \ud1b5\ud574 \u2018\ud1b5\uc81c\u2019\uc640 \u2018\ube44\uc6a9 \ud6a8\uc728\uc131\u2019 \uac04\uc5d0 \uade0\ud615\uc744 \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

3. \uad6c\ub3c5 \uae30\ubc18: \uc77c\uad00\uc801\uc774\uc9c0\ub9cc \uacbd\uc9c1\ub428<\/h3>\n

\ub9e4\uc6d4 \ub610\ub294 \ub9e4\ub144 \ubc18\ubcf5\uc801\uc73c\ub85c \uc694\uae08\uc744 \uc9c0\ubd88\ud558\uc5ec AI \uc11c\ube44\uc2a4\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uc774\uc6a9\ud558\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4. \ube44\uc6a9\uc774 \uace0\uc815\ub418\ubbc0\ub85c \uc7ac\ubb34 \uacc4\ud68d\uc774 \ub2e8\uc21c \uba85\ub8cc\ud569\ub2c8\ub2e4. AI\ub97c \uc9c0\uc18d\uc801\uc73c\ub85c \uc0ac\uc6a9\ud558\ub294 \uc870\uc9c1\uc5d0 \uc801\ud569\ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \ud55c\uac00\ud55c \uc2dc\uae30\uc5d0 \uc628\uc804\ud788 \uc0ac\uc6a9\ud558\uc9c0 \uc54a\ub294 \uc6a9\ub7c9\uc5d0 \ub300\ud574 \ube44\uc6a9\uc744 \uc9c0\ubd88\ud558\uac70\ub098, \ub3c4\uad6c\ub97c \uac70\uc758 \uc0ac\uc6a9\ud558\uc9c0 \uc54a\ub294 \uc0ac\uc6a9\uc790\/\uc0c1\ub2f4\uc11d\uc5d0 \ub300\ud55c \ube44\uc6a9\uc744 \uc9c0\ubd88\ud574\uc57c \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc0c1\ud669\uc774 \ubc1c\uc0dd\ud560 \uc5ec\uc9c0\uac00 \uc788\ub294 \uae30\uc5c5\uc774\ub77c\uba74 SaaS(Software as a Service) \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc740\uc740 \ube44\ud6a8\uc728\uc801\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

4. \ud504\ub9ac\ubbf8\uc5c4(freemium): \uc704\ud5d8\uc740 \ub0ae\uc9c0\ub9cc \uc7a0\uc7ac\uc801 \uace0\ube44\uc6a9 \uac00\ub2a5\uc131<\/h3>\n

\ud504\ub9ac\ubbf8\uc5c4(freemium) \ubaa8\ub378\uc740 \uc800\uc704\ud5d8 \uc9c4\uc785\uc810\uc744 \uc81c\uacf5\ud558\uba70, \uae30\ubcf8\uc801\uc778 AI \uae30\ub2a5\uc744 \ubb34\ub8cc\ub85c \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \ubc1c\ub9de\ucdb0 \uc720\ub8cc \uc694\uae08\uc81c\ub85c \uc804\ud658\ud558\uc5ec \uace0\uae09 \uae30\ub2a5\uc744 \uc0ac\uc6a9\ud558\uac70\ub098 \uc0ac\uc6a9 \uaddc\ubaa8\ub97c \ud655\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 AI \uc194\ub8e8\uc158\uc744 \ud14c\uc2a4\ud2b8\ud558\ub294 \ud55c \uac00\uc9c0 \ubc29\ubc95\uc774 \ub420 \uc218 \uc788\uc9c0\ub9cc, \uc694\uad6c \uc0ac\ud56d \ubc0f \uaddc\ubaa8\uac00 \ud655\uc7a5\ub420\uc218\ub85d \ube44\uc6a9\uc774 \ube60\ub974\uac8c \uc99d\uac00\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c AI \uc635\uc158\uc744 \ud0d0\uc0c9\ud558\ub824\ub294 \uae30\uc5c5\uc5d0 \uc774\uc0c1\uc801\uc774\uba70, \uc608\uc0c1\uce58 \ubabb\ud55c \ube44\uc6a9\uc744 \ubc29\uc9c0\ud558\ub824\uba74 \uba74\ubc00\ud55c \ubaa8\ub2c8\ud130\ub9c1\uc774 \ud544\uc694\ud569\ub2c8\ub2e4. \ub610\ud55c \uace0\uae09 \uae30\ub2a5\uc774 \ud56d\uc0c1 \uc81c\uacf5\ub418\ub294 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4.<\/p>\n

5. \uc218\uc775 \uacf5\uc720: \ubaa9\ud45c\ub294 \uc77c\uce58\ud558\uc9c0\ub9cc \ubcf5\uc7a1\ud568<\/h3>\n

\uc218\uc775 \uacf5\uc720 \uac00\uaca9 \ucc45\uc815 \ubaa8\ub378\uc740 AI \uae30\ub2a5\uc774 \ucc3d\ucd9c\ud558\ub294 \uc7ac\ubb34 \uc131\uacfc\uc5d0 \uacf5\uae09\uc5c5\uccb4\uc758 \ubcf4\uc0c1\uc744 \uc5f0\uacc4\ud558\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574, \uae30\uc5c5\uc740 \ucd08\uae30 \ube44\uc6a9\uc744 \uc808\uac10\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uadc0\uc0ac\uc758 \uc131\uacf5\uc774 AI \uacf5\uae09\uc5c5\uccb4\uc758 \uc131\uacf5\uc73c\ub85c \uc774\uc5b4\uc9c0\ub294 \ub9cc\ud07c, AI \uacf5\uae09\uc5c5\uccb4\uac00 \uadc0\uc0ac\uc758 \uc131\uacf5\uc744 \uc704\ud574 \ub178\ub825\ud558\ub3c4\ub85d \uc778\uc13c\ud2f0\ube0c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098, AI \uae30\ubc18 \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc774 \ud655\ub300\ub418\uba74 \uc218\uc775\uc744 AI \uc194\ub8e8\uc158\uc5d0 \uc9c1\uc811 \uc5f0\uacb0\ud558\ub294 \uac83\uc774 \ubcf5\uc7a1\ud574\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uc7ac\ubb34 \uad00\ub9ac\uc5d0 \ubcf5\uc7a1\uc131\uacfc \ubaa8\ud638\uc131\uc774 \ucd94\uac00\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

6. \uc131\uacfc \uae30\ubc18: \uacb0\uacfc \uc911\uc2ec\uc801\uc774\uc9c0\ub9cc \uacb0\uacfc \uc815\uc758\uc758 \uc5b4\ub824\uc6c0<\/h3>\n

\uc0ac\uc804 \uc815\uc758\ub41c \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c \ub2ec\uc131 \ub4f1 \ud2b9\uc815 \uacb0\uacfc\uc5d0 \uacb0\uc81c\ub97c \uc5f0\uacc4\uc2dc\ud0b5\ub2c8\ub2e4. \uce21\uc815 \uac00\ub2a5\ud55c \uc131\uacf5\uc5d0 \ub300\ud574\uc11c\ub9cc AI \uacf5\uae09\uc5c5\uccb4\uc5d0\uac8c \ube44\uc6a9\uc744 \uc9c0\ubd88\ud568\uc73c\ub85c\uc368 \uc7ac\uc815 \uc704\ud5d8\uc744 \ucd5c\uc18c\ud654\ud560 \uc218 \uc788\uc9c0\ub9cc, \uc131\uacfc \uc9c0\ud45c\ub97c \uba85\ud655\ud788 \uc815\uc758\ud558\uace0 \ud569\uc758\ud558\ub294 \uac83\uc774 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc131\uacf5 \ucc99\ub3c4\uc5d0 \ub300\ud55c \uc758\uacac \ucc28\uc774\ub85c \ud504\ub85c\uc81d\ud2b8\uac00 \uc9c0\uc9c0\ubd80\uc9c4\ud574\uc9c8 \uc218 \uc788\uc73c\ubbc0\ub85c \uc774\ub7ec\ud55c \ubaa8\ub378\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \uc801\uc6a9\ud558\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=””]<\/p>\n

AI \uac00\uaca9 \ucc45\uc815\uc5d0 \ud1a0\ud070\ud654\uac00 \uc801\uaca9\uc778 \uc774\uc720<\/h2>\n

Genesys\ub294 AI \uac00\uaca9 \ucc45\uc815\uc774 \uc720\uc5f0\ud558\uace0 \ube44\uc6a9 \ud6a8\uc728\uc801\uc774\uc5b4\uc57c \ud55c\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc774\uac83\uc774 \ubc14\ub85c, Genesys\uac00 \ud1a0\ud070\uc744 \ud1b5\ud574 \uc9c0\uc6d0\ud558\ub294 \uc0ac\uc6a9\ub7c9 \uae30\ubc18 \ubaa8\ub378\uc744 \ub3c4\uc785\ud55c \uc774\uc720\uc785\ub2c8\ub2e4. AI\uc758 \ud1a0\ud070\ud654\ub294 \uc0ac\uc6a9 \ube44\uc6a9\uc5d0 \uace0\uc815\ub41c \uce21\uc815 \ub2e8\uc704\ub97c \ud560\ub2f9\ud558\uc5ec AI \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ucd94\uc801\ud558\ub294 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc774\ub294 \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \ub9ac\uc18c\uc2a4\ub97c \ub3d9\uc801 \ubc0f \ud6a8\uc728\uc801\uc73c\ub85c \ud560\ub2f9\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud1a0\ud070\ud654\ub294 \uc2e4\uc81c\ub85c \uc0ac\uc6a9\ud558\ub294 AI \uae30\ub2a5\uc5d0 \ub300\ud574\uc11c\ub9cc \ube44\uc6a9\uc744 \uc9c0\ubd88\ud558\ubbc0\ub85c, AI\ub97c \uc6b4\uc601\uc5d0 \ud1b5\ud569\ud558\ub294 \ud655\uc7a5 \uac00\ub2a5\ud558\uace0 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 \ubc29\ubc95\uc785\ub2c8\ub2e4.<\/p>\n

\ub3c4\uc785 \uc131\uacf5 \uc0ac\ub840: Virgin Atlantic\uc758 \ube44\uc6a9 \ud6a8\uacfc\uc801\uc778 AI \ud1b5\ud569<\/h2>\n

\ube44\uc6a9 \ud6a8\uacfc\uc801\uc778 AI \ub3c4\uc785\uc740 \ub300\uaddc\ubaa8 \ud22c\uc790\ub85c \uc2dc\uc791\ud560 \ud544\uc694\ub294 \uc5c6\uc2b5\ub2c8\ub2e4. \ub9ce\uc740 \uae30\uc5c5\uc774 \uc791\uc740 \uaddc\ubaa8\ub85c \uc2dc\uc791\ud558\uace0 \uc804\ub7b5\uc801\uc73c\ub85c \ud655\uc7a5\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \uc131\uacf5\uc744 \uac70\ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, Virgin Atlantic<\/a>\uc740 Genesys\uc758 \uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305\uc73c\ub85c AI \uc5ec\uc815\uc744 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. \uc774 \uacbd\uc81c\uc801\uc778 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud06c\uac8c \uac1c\uc120\ud558\uc5ec \ube60\ub978 \uc218\uc775\uc744 \uc2e4\ud604\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc774 \uae30\uc5c5\uc740 \uace0\uac1d\uc744 \uac00\uc7a5 \uc801\ud569\ud55c \uc0c1\ub2f4\uc0ac\uc640 \uc5f0\uacb0\ud558\uc5ec \ub354 \ube60\ub978 \ud574\uacb0\ucc45\uc744 \uc81c\uacf5\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4, \uc608\uce21 \uae30\ubc18 \ub77c\uc6b0\ud305<\/a>\uc744 \ud1b5\ud574 \ucee8\ud0dd\uc13c\ud130 \uc0c1\ub2f4\uc0ac\uc758 \uac15\uc810\uc744 \uadf8\ub4e4\uc774 \uac00\uc7a5 \uc798 \ucc98\ub9ac\ud560 \uc218 \uc788\ub294 \uc5c5\ubb34\uc640 \uc5f0\uacb0\ud558\uc5ec \uc9c1\uc6d0 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uac1c\uc120\ud588\uc2b5\ub2c8\ub2e4. Virgin Atlantic \ubc0f Virgin Atlantic Holidays\uc758 \uace0\uac1d \uc13c\ud130 \ub2f4\ub2f9 \ubd80\uc0ac\uc7a5\uc778 Louise Phillips\ub294 \uc774\ub807\uac8c \ub9d0\ud588\uc2b5\ub2c8\ub2e4. \u201c\uc0c1\ub2f4\uc0ac\ub4e4\uc740 \uc801\ud569\ud55c \uace0\uac1d\uc5d0\uac8c \uc801\uc2dc\uc5d0 \ud6cc\ub96d\ud55c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uba70, \uc8fc\uc778\uc758\uc2dd\uc744 \uac16\uace0 \uace0\uac1d\uacfc \uad00\uacc4\ub97c \uc313\uc544\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc9c1\uc6d0\ub4e4\uc758 \uc0ac\uae30\uac00 \ub192\uc544\uc84c\uace0, \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc131\uc2ec\uaecf \uc81c\uacf5\ud558\uba70, \uc77c\uc5d0 \ub300\ud55c \uc790\ubd80\uc2ec\uae4c\uc9c0 \uac16\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201d<\/p>\n

AI\uc758 \uac00\uce58\uac00 \uc785\uc99d<\/a>\ub418\uc790 Virgin Atlantic\uc740 Genesys\uc640 \ud611\ub825\ud558\uc5ec AI \uae30\ub2a5\uc744 \ud655\uc7a5\ud558\ub294 \uc7a5\uae30 \uacc4\ud68d\uc744 \uc218\ub9bd\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Virgin Atlantic\uc758 \uc811\uadfc \ubc29\uc2dd\uc740 AI\ub97c \ud655\uc7a5\ud558\uae30\uc5d0 \uc55e\uc11c \ud2b9\uc815 \uc194\ub8e8\uc158\uc73c\ub85c \uba3c\uc800 \uc2dc\uc791\ud558\ub294 \uac83\uc758 \uc7a5\uc810\uc744 \uc798 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. AI \uad6c\ud604\uc744 \ud3c9\uac00\ud560 \ub54c\ub294 \uc120\ud589 \ube44\uc6a9 \uadf8 \uc774\uc0c1\uc744 \uace0\ub824\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n

\uc9c0\uc18d\uc801\uc778 AI \uc720\uc9c0 \uad00\ub9ac \ube44\uc6a9, \ud655\uc7a5\uc131, \uadf8\ub9ac\uace0 \uacb0\uc815\uc801\uc73c\ub85c \uc7a0\uc7ac\uc801 ROI\ub97c \uc5bc\ub9c8\ub098 \ube68\ub9ac \uae30\ub300\ud560 \uc218 \uc788\ub294\uc9c0 \ub4f1\uc744 \ud3ec\ud568\ud55c \ucd1d \uc18c\uc720 \ube44\uc6a9\uc744 \uace0\ub824\ud558\uc2ed\uc2dc\uc624. \ube44\uc988\ub2c8\uc2a4\ub97c \uc704\ud55c \uba85\ud655\ud55c \uacb0\uacfc\ub97c \ub3c4\ucd9c\ud560 \uac00\ub2a5\uc131\uc774 \uac00\uc7a5 \ub192\uc740 \uc0ac\uc6a9 \uc0ac\ub840\uc5d0 \ud22c\uc790\ud568\uc73c\ub85c\uc368 \ub354 \ub9ce\uc740 AI \uc804\ub7b5\uc744 \ucd94\uc9c4\ud560 \uc218 \uc788\ub294 \uc720\ub9ac\ud55c \uc704\uce58\uc5d0 \uc11c\uac8c \ub429\ub2c8\ub2e4. ROI\uac00 \ub180\ub77c\uc6b8 \uc815\ub3c4\ub85c \ube60\ub974\uba74 \ucd94\uac00 \ud22c\uc790\ub97c \uc815\ub2f9\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc791\uac8c \uc2dc\uc791\ud558\uace0 \ud604\uba85\ud558\uac8c \ud655\uc7a5\ud558\uc138\uc694<\/h2>\n

AI\ub294 \uace0\uac1d \uacbd\ud5d8\uacfc \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc744 \ud601\uc2e0\ud558\ub294 \ubb34\ud55c\ud55c \uc7a0\uc7ac\ub825\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \ube44\uc6a9 \uad00\ub9ac\ub294 \uadf8 \uac00\uce58\ub97c \ucd5c\ub300\uce58\ub85c \ud65c\uc6a9\ud558\ub294 \ud575\uc2ec \uc804\ub7b5\uc785\ub2c8\ub2e4. AI \ub77c\uc774\uc120\uc2a4 \ubaa8\ub378\uc758 \uac15\uc810\uacfc \uacfc\uc81c\ub97c \uc774\ud574\ud558\uba74 \uae30\uc5c5\uc758 \ubaa9\ud45c\uc640 \uc608\uc0b0\uc5d0 \ub9de\ub294 \uc804\ub7b5\uc744 \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Genesys Cloud AI<\/a> Experience \ud1a0\ud070\uc740 \uace0\uac1d\uc758 \uace0\uc720\ud55c \uc694\uad6c\uc5d0 \ub9de\uac8c \ud655\uc7a5 \uac00\ub2a5\ud55c \uc811\uadfc \ubc29\uc2dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. AI \uc5ec\uc815\uc744 \uac13 \uc2dc\uc791\ud588\ub4e0, \ud655\uc7a5\uc744 \uc900\ube44\ud558\ub4e0, \uc774 \uc720\uc5f0\ud55c \ubaa8\ub378\uc740 \uae30\uc5c5\uc774 \ub9ac\uc18c\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\uace0 \uc790\uc2e0 \uc788\uac8c \ud601\uc2e0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n

eBook<\/a>\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud558\uc5ec \uc774 \ubaa8\ub378\uc774 \ube44\uc6a9 \ud6a8\uacfc\uc801\uc778 AI \ud1b5\ud569 \ubc0f \uc9c0\uc18d \uac00\ub2a5\ud55c \uc131\uc7a5\uc744 \ub2ec\uc131\ud558\ub294 \ub370 \uc5b4\ub5bb\uac8c \ub3c4\uc6c0\uc774 \ub418\ub294\uc9c0 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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