{"id":537010,"date":"2024-09-19T21:24:10","date_gmt":"2024-09-20T04:24:10","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=537010"},"modified":"2024-09-19T21:24:10","modified_gmt":"2024-09-20T04:24:10","slug":"why-you-need-to-elevate-your-social-listening-tools","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/why-you-need-to-elevate-your-social-listening-tools","title":{"rendered":"\uc18c\uc15c \ub9ac\uc2a4\ub2dd \ub3c4\uad6c\ub97c \uac1c\uc120\ud574\uc57c \ud558\ub294 \uc774\uc720"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span data-contrast=\"auto\">\uc6b0\ub9ac\ub294 \uac00\ub054 \uc5c5\ubb34 \uc218\ud589\uc5d0 \ud544\uc694\ud55c \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uacf5\uae09\uc5c5\uccb4\uc758 \uc9c0\uc6d0\uc774 \uc885\ub8cc\ub41c\ub2e4\ub294 \uc18c\uc2dd\uc744 \ub4e3\uace0\ub294 \ud569\ub2c8\ub2e4. \ud574\ub2f9 \uc194\ub8e8\uc158\uc744 \ub300\uccb4\ud558\ub294 \uc194\ub8e8\uc158\uc744 \ucc3e\ub294 \uc791\uc5c5\uc740 \ud070 \uc2a4\ud2b8\ub808\uc2a4\ub85c \ub2e4\uac00\uc635\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc0dd\uac01\uc744 \uc870\uae08\ub9cc \ubc14\uafbc\ub2e4\uba74 \uae30\uc220\uc744 \uac1c\uc120\ud558\uace0 \ud504\ub85c\uc138\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\ub294 \uc0c8\ub85c\uc6b4 \uae30\ud68c\ub85c \uc0bc\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud604\uc7ac, \uc18c\uc15c \ub9ac\uc2a4\ub2dd \ubc0f \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\ub294 \ub9ce\uc740 \uae30\uc5c5\uc774 Salesforce Social Studio\uc758 \uc9c0\uc6d0 \uc885\ub8cc \uc120\uc5b8\uc73c\ub85c \uc774 \uac19\uc740 \uc0c1\ud669\uc5d0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\uc18c\uc15c \ub9ac\uc2a4\ub2dd \ub3c4\uad6c\uc640 \uc18c\uc15c \ubaa8\ub2c8\ud130\ub9c1 \ub3c4\uad6c\ub294 \uace0\uac1d \uc758\uacac\uacfc \uad00\ub828\ub41c \uc720\uc6a9\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub530\ub77c\uc11c \uae30\uc5c5\uc740 \uc774\ub97c \ud1b5\ud574 \ud0c0\uac9f \uace0\uac1d\uc744 \ubcf4\ub2e4 \uae4a\uac8c \uc774\ud574\ud558\uace0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub300\ud654\ub97c \ubd84\uc11d\ud558\uc5ec \uace0\uac1d \uac10\uc815\uc744 \uce21\uc815\ud558\uace0, \uc0c8\ub85c\uc6b4 \ud2b8\ub80c\ub4dc\ub97c \ud30c\uc545\ud558\uba70, \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4\uc640 \uad00\ub828\ub41c \uadc0\uc911\ud55c \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud55c\ubc1c \ub354 \ub098\uc544\uac00 \uc7a0\uc7ac\uc801\uc778 \uae30\uc5c5 \ubc0f \ube0c\ub79c\ub4dc\uc758 \uc774\ubbf8\uc9c0 \uc704\uae30\ub97c \uc870\uae30\uc5d0 \uac10\uc9c0\ud558\uc5ec \ubd80\uc815\uc801\uc778 \uc601\ud5a5\uc744 \uc644\ud654\ud568\uc73c\ub85c\uc368 \ud3c9\ud310\uc744 \uad00\ub9ac\ud558\ub294 \ub370\ub3c4 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\uc18c\uc15c \ubbf8\ub514\uc5b4 \ub9ac\uc2a4\ub2dd\uc740 \uace0\uac1d \uacbd\ud5d8(CX)\uc5d0\uc11c \ud575\uc2ec \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \ud604\uc7ac \uc77c\ubc18\uc801\uc73c\ub85c \uc0ac\uc6a9\ub418\ub294 \ub3c4\uad6c\ub294 \uc120\uc81c\uc801\uc778 \ucc38\uc5ec\ub97c \ucd09\uc9c4\ud558\uc5ec \uae30\uc5c5\uc774 \uace0\uac1d\uc758 \uc6b0\ub824 \uc0ac\ud56d\uacfc \ubb38\uc758\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\uc751\ud558\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc751\ub2f5\uc131 \uc218\uc900\uc740 <a href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/how-to-effectively-measure-customer-experience\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4<\/a>\uc5d0 \uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce69\ub2c8\ub2e4. \ub610\ud55c, \uc7a0\uc7ac \uace0\uac1d\uc758 \uacf5\uac10\uc744 \ubd80\ub97c \uc218 \uc788\ub294 \ub0b4\uc6a9\uc744 \uac15\uc870\ud558\uc5ec \ucf58\ud150\uce20\ub97c \uc81c\uc791\ud558\uace0 \ucea0\ud398\uc778\uc744 \uc2e4\uc2dc\ud568\uc73c\ub85c\uc368 \ub9c8\ucf00\ud305 \ud6a8\uacfc\ub97c \uadf9\ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ub450 \uac00\uc9c0 \uc720\ud615\uc758 \ub3c4\uad6c \ubaa8\ub450 \uae30\uc5c5\uc774 \ube0c\ub79c\ub4dc, \ube0c\ub79c\ub4dc \ud3c9\ud310, \uc81c\uacf5\ud558\ub294 \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \ub4f1\uc5d0 \ub300\ud574 \uc628\ub77c\uc778\uc5d0\uc11c \uc774\ub8e8\uc5b4\uc9c0\ub294 \uace0\uac1d \ub300\ud654\ub97c \ud30c\uc545\ud558\ub3c4\ub85d \ub3d5\ub294 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> \ud55c\ud3b8, Salesforce Social Studio\uc758 \uc9c0\uc6d0\uc774 \uace7 \uc885\ub8cc\ub418\ub294 \ub9cc\ud07c \uae30\uc5c5\uc740 \uc774\ub97c \uae30\ud68c\ub85c \uc0bc\uc544 <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=000392005&amp;type=1\" target=\"_blank\" rel=\"noopener\">\uc0c8\ub85c\uc6b4 \ubcc0\ud654<\/a>\uc5d0 \ub098\uc11c\uc57c \ud569\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><span data-contrast=\"none\">\uc18c\uc15c \ub9ac\uc2a4\ub2dd \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \uc8fc\ubaa9\ud574\uc57c \ud558\ub294 \uc774\uc720<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">\uace0\uac1d\uc740 \uc810\uc810 \ub354 \ub9ce\uc740 \uc18c\uc15c \ucc44\ub110\uc744 \uc0ac\uc6a9\ud558\uc5ec \ube0c\ub79c\ub4dc\uc640 \uc18c\ud1b5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc18c\uc15c \ubbf8\ub514\uc5b4\uc5d0\uc11c \uba58\uc158, \ud0dc\uadf8, \ub2e4\uc774\ub809\ud2b8 \uba54\uc2dc\uc9c0\ub97c \ud1b5\ud574 \uc5f0\ub77d\ud588\ub294\ub370 \ube0c\ub79c\ub4dc\uac00 \uc774\ub97c \ud655\uc778\ud558\uc9c0 \uc54a\uac70\ub098 \uc751\ub2f5\ud558\uc9c0 \uc54a\ub294\ub2e4\uba74 \uace0\uac1d \uad00\uacc4\uc640 \ube0c\ub79c\ub4dc\uc5d0 \ubd80\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span> <span data-contrast=\"none\">2022\ub144, Salesforce\ub294 Salesforce Studio Suite \uc194\ub8e8\uc158 \uc9c0\uc6d0\uc744 2024\ub144 11\uc6d4\uc5d0 \uc885\ub8cc\ud558\uaca0\ub2e4\ub294 \uacc4\ud68d\uc744 \ubc1c\ud45c\ud588\uc2b5\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> \uc561\uc138\uc2a4\uac00 \uc911\ub2e8\ub418\uba74 \ud574\ub2f9 \uacc4\uc815\uacfc \uad00\ub828\ub41c \ubaa8\ub4e0 \uace0\uac1d \ub370\uc774\ud130\ub3c4 \uc190\uc2e4\ub429\ub2c8\ub2e4.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\uc18c\uc15c \ubbf8\ub514\uc5b4\ub294 \ud6cc\ub96d\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \ucc3d\ucd9c\ud558\ub294 \ub370 \uac08\uc218\ub85d \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/the-levels-of-experience-orchestration\" target=\"_blank\" rel=\"noopener\">\ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uace0\uac1d\uacfc \ud65c\ubc1c\ud788 \uad50\ub958\ud558\uba74<\/a> \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4\uc640 \uace0\uac1d \ucc38\uc5ec\ub3c4\uac00 \ud5a5\uc0c1\ub418\uba70, \uc7a0\uc7ac \uace0\uac1d\uc744 \ud655\ubcf4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc18c\uc15c \ubbf8\ub514\uc5b4\ub294 \ud0c0\uac9f\ud305 \uad11\uace0\ub97c \uc0ac\uc6a9\ud558\uace0 \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\ub97c \ubc1c\uacac\ud560 \uc218 \uc788\ub294 \ubc29\ubc95 \ub610\ud55c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span> <span data-contrast=\"none\">\uc81c\ub300\ub85c \ub41c \uc18c\uc15c \ub9ac\uc2a4\ub2dd \uc194\ub8e8\uc158\uc774 \uc5c6\ub2e4\uba74 \uc2dc\uc7a5\uc5d0 \ub300\ud55c \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uae30 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uc18c\uc15c \uc751\ub2f5\ub960 \uc5ed\uc2dc \ub5a8\uc5b4\uc9d1\ub2c8\ub2e4. <\/span><span data-contrast=\"auto\">\ub354\uc6b1\uc774 \u2018always-on\u2019 \uae30\ub2a5\uc774 \ud45c\uc900\uc774 \ub41c \uc9c0\uae08, \uace0\uac1d\uc740 \uc790\uc2e0\uc758 \ubb38\uc758\uc640 \ubb38\uc81c\uc5d0 \ube60\ub974\uac8c \ub300\uc751\ud574 \uc8fc\uae30\ub97c \uae30\ub300\ud569\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\ub530\ub77c\uc11c Salesforce Social Studio\ub97c \uc0ac\uc6a9\ud558\ub294 \uae30\uc5c5\uc740 \uc774\ub97c \ub300\uccb4\ud560 \uc194\ub8e8\uc158\uc744 \uc798 \uc120\ud0dd\ud574\uc57c \ud569\ub2c8\ub2e4. <\/span><span data-contrast=\"none\">\uadf8\ub7ec\uae30 \uc704\ud574\uc11c\ub294 \uba3c\uc800 \u2018\uaf2d \ud544\uc694\ud55c \uae30\ub2a5\u2019\uc774 \ubb34\uc5c7\uc778\uc9c0, \ud604\uc7ac\uc758 \uc194\ub8e8\uc158\uc744 \uc5b4\ub5bb\uac8c \uac1c\uc120\ud558\uace0 \uc2f6\uc740\uc9c0\ubd80\ud130 \uc0dd\uac01\ud574 \ubd10\uc57c \ud569\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><span data-contrast=\"none\">Salesforce Social Studio \ub300\uccb4 \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uae30\ub300\uce58 \uc124\uc815<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">\uc778\uacf5 \uc9c0\ub2a5(AI)\uc740 \uc18c\uc15c \ub9ac\uc2a4\ub2dd, \uc18c\uc15c \ubaa8\ub2c8\ud130\ub9c1 \ub4f1\uc744 \ud3ec\ud568\ud55c \ubaa8\ub4e0 \uc720\ud615\uc758 \uae30\uc220\uc744 \ubc1c\uc804\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. Salesforce Social Studio\uc758 \ub300\uccb4 \uc194\ub8e8\uc158\uc744 \uac80\ud1a0\ud558\uace0 \uc788\ub2e4\uba74 \ucd5c\uc18c\ud55c \ub2e4\uc74c\uacfc \uac19\uc740 \uae30\ub2a5\uc774 \ud3ec\ud568\ub418\uc5b4 \uc788\ub294\uc9c0 \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Salesforce\uc640\uc758 \uae30\ubcf8 \ud1b5\ud569<\/span><\/b><span data-contrast=\"none\"> \u2013 Salesforce\uc5d0\uc11c \uc0ac\uc6a9 \uac00\ub2a5\ud55c \ubaa8\ub4e0 \uace0\uac1d \ub370\uc774\ud130\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\uc73c\uba70, \uc774\ub97c \ud558\ub098\uc758 \ubcf4\uae30\uc5d0 \ud45c\uc2dc\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> Salesforce\uc640\uc758 \uae30\ubcf8 \ud1b5\ud569\uc744 \ud1b5\ud574, \uc18c\uc15c \ubbf8\ub514\uc5b4 \uc9c0\uc6d0 \ud300\uc740 \uc911\uc559 \uc9d1\uc911\uc2dd \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uacfc\uc758 \uc18c\uc15c \uc778\ud130\ub799\uc158\uc744 \ucc98\uc74c\ubd80\ud130 \ucd94\uc801\ud558\uc5ec \uc774\uc804\uc758 \ubaa8\ub4e0 \ubb38\uc758\ub098 \ubb38\uc81c\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c, \uace0\uac1d \uc694\uad6c \uc0ac\ud56d\uc744 \uc608\uce21\ud558\ub294 \ub370 \ub4dc\ub294 \uc2dc\uac04\ub3c4 \uc808\uc57d\ub429\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;538382&#8243; css=&#8221;.vc_custom_1726806053517{margin-top: 1.5em !important;border-bottom-width: 1.5em !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1726806174389{margin-top: 1.5em !important;}&#8221;]<\/p>\n<ul>\n<li><b><span data-contrast=\"none\">\ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc \uc9c0\uc6d0<\/span><\/b><span data-contrast=\"none\"> \u2013 \uae30\uc5c5\uc774 \uc5ec\ub7ec \uc18c\uc15c \ubbf8\ub514\uc5b4 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\ub2e4\uba74 \ud558\ub098\uc758 \ub3c4\uad6c\ub9cc\uc73c\ub85c \uac01 \ud50c\ub7ab\ud3fc\uc758 \ub300\ud654\ub97c \uad00\ub9ac\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> \uadf8\ub807\uc9c0 \uc54a\uc73c\uba74 \ub9ac\uc18c\uc2a4\ub97c \ub0ad\ube44\ud558\uace0 \uc911\uc694\ud55c \uba54\uc2dc\uc9c0\ub97c \ub193\uce58\uac8c \ub429\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">\uc18c\uc15c \ub9ac\uc2a4\ub2dd<\/span><\/b><span data-contrast=\"none\"> \u2013 \uc18c\uc15c \ub9ac\uc2a4\ub2dd\uc740 \uc5c5\uacc4 \ud2b8\ub80c\ub4dc\ub294 \ubb3c\ub860, \uc790\uc0ac \ube0c\ub79c\ub4dc\uc640 \uad00\ub828\ub41c \ub300\ud654\ub97c \ucd94\uc801\ud558\uc5ec \ub300\uc751\ud558\uace0, \uc0c8\ub85c\uc6b4 \uc601\uc5c5 \uae30\ud68c\ub97c \ubc1c\uacac\ud558\ub294 \ub370 \ud544\uc218 \uc694\uc18c\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ud0c0\uac9f \uace0\uac1d\uc758 \uad6c\uccb4\uc801\uc778 \ubd88\ub9cc\uc744 \ucd94\uc801\ud558\uc5ec \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \ucc38\uc5ec\ub97c \uc720\ub3c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> \ubb34\uc5c7\ubcf4\ub2e4\ub3c4 \uc8fc\uc758 \ubc0f \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc810\uc744 \uc120\uc81c\uc801\uc73c\ub85c \ud30c\uc545\ud558\uace0 \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"none\">\uac10\uc815 \ubd84\uc11d<\/span><\/b><span data-contrast=\"none\"> \u2013 \uace0\uac1d\uc774 \uc5b4\ub5a4 \uac10\uc815\uc73c\ub85c \uae30\uc5c5 \ubc0f \ube0c\ub79c\ub4dc\ub97c \uc5b8\uae09\ud558\uac70\ub098 \ub313\uae00\uc744 \uac8c\uc2dc\ud558\ub294\uc9c0 \uc774\ud574\ud558\uba74 \uace0\uac1d\uc758 \ub9c8\uc74c\uc744 \uc5b4\ub8e8\ub9cc\uc9c0\uace0 \uacf5\uac10\uc744 \uc804\ud558\ub294 \uc5b8\uc5b4\uc640 \uc5b4\uc870\ub85c \ub2f5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7f0 \uacbd\ud5d8\uc744 \ud1b5\ud574 \uace0\uac1d\uc740 \ube0c\ub79c\ub4dc\ub97c \uc2e0\ub8b0\ud558\uac8c \ub429\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b><span data-contrast=\"none\">\uae30\ubcf8 \uadf8 \uc774\uc0c1\uc758 \uc18c\uc15c \ub9ac\uc2a4\ub2dd \uc194\ub8e8\uc158, Radarr by Genesys<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">\uc0c8\ub85c\uc6b4 \uae30\uc220 \uae30\ubc18\uc758 \uc18c\uc15c \ub9ac\uc2a4\ub2dd \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \uc0ac\ud6c4 \ub300\uc751\uc774 \uc544\ub2cc \uc0ac\uc804 \ub300\uc751\uc73c\ub85c \uc804\ud658\ud558\uc138\uc694. AppFoundry\u00ae \uc194\ub8e8\uc158\uc778 Radarr by Genesys\ub294 \uac15\ub825\ud55c \uba38\uc2e0 \ub7ec\ub2dd\uacfc AI \uc54c\uace0\ub9ac\uc998\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub9e4\uc77c \uc218\ubc31\ub9cc \uac74\uc758 \uc628\ub77c\uc778 \ub300\ud654\ub97c \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uace0\uac1d\uc774 \ucc38\uc5ec\ud558\ub294 \ub300\ud654\uc5d0 \uadc0 \uae30\uc6b8\uc774\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc904 \ubfd0\ub9cc \uc544\ub2c8\ub77c, \uace0\uac1d\uc758 \uc0c1\ud0dc\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0, \ub3d9\uc77c\ud55c \ub300\ud654\uc5d0 \ub300\ud574 \uc2ec\uce35\uc801\uc778 \uac10\uc815 \ubd84\uc11d\uc744 \uc2e4\ud589\ud569\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\uc774\ub97c \ud1b5\ud574 \uace0\uac1d\uc774 \ube0c\ub79c\ub4dc\ub97c \uc5b4\ub5bb\uac8c \uc778\uc2dd\ud558\ub294\uc9c0, \ub9c8\ucf00\ud305 \ubc0f \uad11\uace0 \ucea0\ud398\uc778\uc774 \uc5b4\ub5a4 \uc2dd\uc73c\ub85c \uc791\ub3d9\ud558\ub294\uc9c0, \ub354 \ub098\uc740 \uacb0\uacfc\ub97c \ub0b4\ub3c4\ub85d \ucea0\ud398\uc778\uc744 \ucd5c\uc801\ud654\ud558\ub824\uba74 \ubb34\uc2a8 \uc870\uce58\ub97c \ucde8\ud574\uc57c \ud558\ub294\uc9c0\ub97c \uc2ec\ub3c4 \uc788\uac8c \uc54c\uc544\ubcfc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Radarr\ub294 \ud604\ub300\uc801\uc778 \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc758 \ud544\uc218 \uae30\ub2a5\uacfc \ud568\uaed8, Genesys\uc640 Salesforce \uac04 \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed\uc758 \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ub9ce\uc740 \uae30\uc5c5\uc774 \uc601\uc5c5\uacfc \uc11c\ube44\uc2a4 \ubaa8\ub450\uc5d0\uc11c Salesforce\ub97c \ub110\ub9ac \uc0ac\uc6a9\ud558\uba74\uc11c, \uace0\uac1d \uacbd\ud5d8\uc740 \ubaa8\ub4e0 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ucc44\ub110\uc5d0\uc11c \ub354\uc6b1 \uc911\uc694\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc18c\uc15c \ub9ac\uc2a4\ub2dd \ubc0f \ubaa8\ub2c8\ud130\ub9c1\uc5d0\uc11c <\/span><a href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/cx-cloud-from-genesys-and-salesforce\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Genesys\uc640 Salesforce\uc758 \ud1b5\ud569<\/span><\/a>\uc774 <span data-contrast=\"auto\">\uc911\uc694\ud55c \uc774\uc720\uac00 \uc5ec\uae30\uc5d0 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\uc774 \uac19\uc740 \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574, \uae30\uc874 Salesforce \uad6c\ud604\uc744 \uc27d\uac8c \uac1c\uc120\ud560 \uc218 \uc788\ub3c4\ub85d \ubbf8\ub9ac \uad6c\ucd95\ub41c Radarr\uc6a9 \ud1b5\ud569 \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. Genesys \ub610\ub294 Salesforce \ub0b4\uc5d0\uc11c Radarr\ub97c \uc0ac\uc6a9\ud568\uc73c\ub85c\uc368 \uc6d0\ud65c\ud558\uace0 \uc77c\uad00\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b><span data-contrast=\"auto\">\ub354 \ub9ce\uc740 \ud300\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4 \uac00\uce58 \ud655\ub300<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">\uc77c\ubc18\uc801\uc73c\ub85c \uc18c\uc15c \ub9ac\uc2a4\ub2dd \ubc0f \ubaa8\ub2c8\ud130\ub9c1 \uc194\ub8e8\uc158\uc740 \ub9c8\ucf00\ud305 \ubd80\ubd84\uc5d0\uc11c \uc8fc\ub85c \uc0ac\uc6a9\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \uc194\ub8e8\uc158\uc740 \uace0\uac1d\uc774 \uacf5\uac10\ud558\ub294 \ucf58\ud150\uce20\uc640 \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uc218\ub9bd\ud558\uace0 \ubcf4\ub2e4 \ud0c0\uac9f\ud305\ub418\uace0 \ud6a8\uacfc\uc801\uc778 \ucea0\ud398\uc778\uc744 \uc804\uac1c\ud558\ub294 \ub370 \uc5ec\uc804\ud788 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ud558\uc9c0\ub9cc \uc774\uc81c, <a href=\"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/combine-social-media-and-cx-to-listen-and-respond-to-customers\" target=\"_blank\" rel=\"noopener\">\uc18c\uc15c \ub9ac\uc2a4\ub2dd<\/a>\uc740 \uace0\uac1d \uad00\ub9ac \uce21\uba74\uc5d0\uc11c\ub3c4 \uc911\uc694\ud55c \uc694\uc18c\ub85c \uc790\ub9ac \uc7a1\uc558\uc2b5\ub2c8\ub2e4. \uc2e4\uc81c\ub85c \uc77c\ubd80 \uace0\uac1d\uc740 \ubb38\uc758 \uc0ac\ud56d\uc774 \uc788\uac70\ub098 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud588\uc744 \ub54c \uc804\ud1b5\uc801\uc778 \ucee8\ud0dd\uc13c\ud130 \ucc44\ub110\uc5d0 \ubb38\uc758\ud558\uae30\uc5d0 \uc55e\uc11c \uc18c\uc15c \ubbf8\ub514\uc5b4\uc5d0\uc11c \uba3c\uc800 \ubb38\uc758\ud569\ub2c8\ub2e4. \uc774\ub294 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ucc44\ub110\uc744 \ud1b5\ud55c \ucc38\uc5ec\ub97c \uc120\ud638\ud558\uae30 \ub54c\ubb38\uc774\uae30\ub3c4 \ud558\uc9c0\ub9cc, \ud55c\ud3b8\uc73c\ub85c\ub294 \uacf5\uac1c\uc801\uc778 \ucc44\ub110\uc744 \ud1b5\ud574 \ubb38\uc758 \ub610\ub294 \ubb38\uc81c\ub97c \uc81c\uae30\ud558\uba74 \ub354 \ube68\ub9ac \uc751\ub2f5\ubc1b\uc744 \uc218 \uc788\ub2e4\ub294 \uc778\uc2dd\ub3c4 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uacb0\uacfc\uc801\uc73c\ub85c \uc18c\uc15c \ub9ac\uc2a4\ub2dd \uc194\ub8e8\uc158\uc744 \uc0ac\uc6a9\ud558\uba74 \ube44\uc6a9 \ud6a8\uc728\uc801\uc778 \ucc44\ub110\uc5d0\uc11c \uace0\uac1d\uc774 \uc804\ud654\ud558\uae30 \uc804\uc5d0 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uace0 \ubd88\ub9cc\uc744 \uc870\uae30\uc5d0 \ud574\uc18c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\ub610\ud55c \uace0\uac1d\uc758 \uc804\uccb4 \uc5ec\uc815\uc744 \ubcf4\ub2e4 \uc815\ud655\ud558\uac8c \ud30c\uc545\ud558\uba74\uc11c \ub354 \ub098\uc740 \uacbd\ud5d8\uc744 \uc120\uc0ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true}\">\u00a0<\/span> <span data-contrast=\"auto\">Radarr\ub97c \uc0ac\uc6a9\ud558\uba74 \uc5c5\ubb34 \ud6a8\uc728\uc131\uc774 \ud06c\uac8c \ud5a5\uc0c1\ub429\ub2c8\ub2e4. Radarr\uc758 \uc18c\uc15c \ub9ac\uc2a4\ub2dd \uae30\ub2a5\uc744 \ud1b5\ud574 \uc751\ub2f5\uc774 \ud544\uc694\ud55c \uac8c\uc2dc\ubb3c\uc744 \uc74c\uc131, \uc774\uba54\uc77c, \uae30\ud0c0 \ucc44\ub110\uc5d0 \uc0ac\uc6a9\ub418\ub294 \uc778\ud130\ud398\uc774\uc2a4\ub97c \ud1b5\ud574 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \uc804\ub2ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\ub294 \ub2e8\uc77c\ud55c \uc791\uc5c5 \uc601\uc5ed\uc5d0\uc11c \ub370\uc774\ud130\uc5d0 \uc561\uc138\uc2a4\ud568\uc73c\ub85c\uc368 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac04 \uc774\ub3d9 \uc2dc\uac04\uc774 \uc904\uc5b4\ub4ed\ub2c8\ub2e4.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span> <span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\uc774 \uc678\uc5d0\ub3c4 \ub2e4\uc74c\uacfc \uac19\uc740 \uc7a5\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">\uc190\uc26c\uc6b4 \uc591\ubc29\ud5a5 \ud1b5\ud569 \ubc0f \uc778\uc99d &#8211; \ud544\uc218 \ud544\ub4dc\ub97c Salesforce\uc5d0\uc11c Radarr \uc18c\uc15c \ubbf8\ub514\uc5b4 \uc751\ub2f5 \ub3c4\uad6c\ub85c \uac00\uc838\uc62c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-contrast=\"none\"> \ub355\ubd84\uc5d0 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \uc9c0\uc6d0 \ud300\uc740 \ub370\uc774\ud130\uc5d0 \uac04\ud3b8\ud558\uac8c \uc561\uc138\uc2a4\ud558\uace0 \ube60\ub974\uac8c \uc870\uce58\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">\uba54\uc2dc\uc9c0 \uc790\ub3d9 \uac00\uc838\uc624\uae30 \ubc0f \ub3d9\uae30\ud654 &#8211; \ubaa8\ub4e0 \ubd88\ub9cc \uc0ac\ud56d \ubc0f \ubb38\uc758\ub97c Salesforce\ub85c \ud478\uc2dc\ud558\uc5ec \uc9c0\uc6d0 \ud300\uacfc \uc601\uc5c5 \ud300 \uac04 \ud611\uc5c5\uc5d0 \ud544\uc694\ud55c \ubaa8\ub4e0 \uc9c0\uc6d0 \uc694\uccad\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">\uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c \ud30c\uc545 &#8211; \ub2e4\uc591\ud55c \uae30\uc900\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubd84\uc11d\uc744 \ub9de\ucda4\ud654\ud558\uace0, \ud2b8\ub80c\ub4dc\ub97c \uc774\ud574\ud558\uace0, \uc870\uae30 \ud0d0\uc9c0\ub97c \ud1b5\ud574 \uace0\uac1d\uc774 \uc9c1\uba74\ud560 \uc218 \uc788\ub294 \uc7a0\uc7ac\uc801\uc778 \uae00\ub85c\ubc8c \ubb38\uc81c\ub97c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\uc751\ub2f5\uc774 \ud544\uc694\ud55c \uba54\uc2dc\uc9c0 \uac10\uc9c0 &#8211; \uba54\uc2dc\uc9c0\ub97c \ubc1b\uc744 \ub54c \uc790\ub3d9\uc73c\ub85c \ubc88\uc5ed\ud558\uc5ec \uc751\ub2f5\uc774 \ud544\uc694\ud55c \uba54\uc2dc\uc9c0\ub97c \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b><span data-contrast=\"none\">\uc18c\uc15c \ub300\ud654 \uad00\ub9ac \ubc0f \uace0\uac1d \ucda9\uc131\ub3c4 \uad6c\ucd95<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">\uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\ub824\uba74 \uace0\uac1d\uc744 \uae4a\uc774 \uc774\ud574\ud574\uc57c \ud558\uba70 \uc774\ub7ec\ud55c \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\ub294 \uc5ec\ub7ec \ub370\uc774\ud130 \uc18c\uc2a4\uc5d0 \uc874\uc7ac\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \ub2e4\uc591\ud55c \ud50c\ub7ab\ud3fc\uc5d0\uc11c \ub2e4\uc591\ud55c \uc5b8\uc5b4\ub85c \uc791\ub3d9\ud558\ub294 \uc18c\uc15c \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \ub9ac\uc2a4\ub2dd \ub3c4\uad6c\ub97c \uc774\uc6a9\ud574 \uc18c\uc15c \ub9e4\uccb4\uc5d0\uc11c \ub9ce\uc740 \ud574\ub2f5\uc744 \ucc3e\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Salesforce Social Studio\uc758 \uc9c0\uc6d0\uc774 \uc885\ub8cc\ub428\uc5d0 \ub530\ub77c, Radarr by Genesys\ub294 Genesys\uc640 Salesforce \ud30c\ud2b8\ub108\uc2ed\uc774 \uc9c0\uc6d0\ud560 \uc218 \uc788\ub294 \ubaa8\ub4e0 \uc774\uc810\uacfc \ud568\uaed8, \uc804\ud658\uc5d0 \ud544\uc694\ud55c \ud575\uc2ec \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.\u00a0\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\uace0\uac1d\uc758 \ub9d0\uc5d0 \uadc0 \uae30\uc6b8\uc774\uace0 \ub300\ud654\uc5d0 \uc228\uaca8\uc9c4 \uac10\uc815\uc744 \ubc1c\uacac\ud558\uba74 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0 \ucda9\uc131\uc2a4\ub7ec\uc6b4 \uace0\uac1d \uae30\ubc18\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Radarr by Genesys\ub97c \ud65c\uc6a9\ud558\uc5ec \uc18c\uc15c \ubbf8\ub514\uc5b4\ub97c \uad00\ub9ac\ud558\ub294 \ubc29\ubc95\uc744 \uc790\uc138\ud788 \uc54c\uc544\ubcf4\uace0 \uc2f6\uc73c\uc2e0\uac00\uc694? <a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/db7c00ba-858a-484f-91bd-31b5582905aa\" target=\"_blank\" rel=\"noopener\">AppFoundry\uc5d0\uc11c Radarr<\/a> \ubb34\ub8cc \ud3c9\uac00\ud310\uc744 \uc2dc\uc791\ud558\uace0 \uc790\uc138\ud55c \ub0b4\uc6a9\uc744 \uc54c\uc544\ubcf4\uc138\uc694.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]\uc6b0\ub9ac\ub294 \uac00\ub054 \uc5c5\ubb34 \uc218\ud589\uc5d0 \ud544\uc694\ud55c \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \uacf5\uae09\uc5c5\uccb4\uc758 \uc9c0\uc6d0\uc774 \uc885\ub8cc\ub41c\ub2e4\ub294 \uc18c\uc2dd\uc744 \ub4e3\uace0\ub294 \ud569\ub2c8\ub2e4. \ud574\ub2f9 \uc194\ub8e8\uc158\uc744 \ub300\uccb4\ud558\ub294 \uc194\ub8e8\uc158\uc744 \ucc3e\ub294 \uc791\uc5c5\uc740 \ud070 \uc2a4\ud2b8\ub808\uc2a4\ub85c \ub2e4\uac00\uc635\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc0dd\uac01\uc744 \uc870\uae08\ub9cc \ubc14\uafbc\ub2e4\uba74 \uae30\uc220\uc744 \uac1c\uc120\ud558\uace0 \ud504\ub85c\uc138\uc2a4\ub97c \ucd5c\uc801\ud654\ud558\ub294 \uc0c8\ub85c\uc6b4 \uae30\ud68c\ub85c \uc0bc\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud604\uc7ac, \uc18c\uc15c \ub9ac\uc2a4\ub2dd \ubc0f \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\ub294 \ub9ce\uc740 \uae30\uc5c5\uc774 Salesforce Social Studio\uc758 \uc9c0\uc6d0 \uc885\ub8cc \uc120\uc5b8\uc73c\ub85c \uc774 \uac19\uc740 \uc0c1\ud669\uc5d0 [&hellip;]<\/p>\n","protected":false},"author":1010,"featured_media":526621,"template":"","tax_priority":[54],"tax_blogtype":[17747],"tax_blogcategory":[18486,18264,13216,13126],"tax_contenttheme":[14872],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[16203,18485],"tax_products_programs":[16481],"tax_buying_job":[16669],"tax_buyer_persona":[16914,16895],"tax_sector":[],"tax_segment":[17133,17085,17120],"class_list":["post-537010","blog","type-blog","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_blogtype-genesys-ko-kr","tax_blogcategory-ai---","tax_blogcategory-18264","tax_blogcategory-digital-ko-kr","tax_blogcategory-cloud-ko-kr","tax_contenttheme-improve-customer-experience-ko-kr","tax_capability_sitewide-ai-and-automation-ko-kr","tax_capability_sitewide-18485","tax_products_programs-genesys-ai-ko-kr","tax_buying_job-job-2-solution-exploration-ko-kr","tax_buyer_persona-technical-ko-kr","tax_buyer_persona-business-ko-kr","tax_segment-smb-ko-kr","tax_segment-enterprise-ko-kr","tax_segment-midsized-ko-kr","tax_content_type-blog-ko-kr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/537010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/1010"}],"version-history":[{"count":7,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/537010\/revisions"}],"predecessor-version":[{"id":538391,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/537010\/revisions\/538391"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/526621"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=537010"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=537010"},{"taxonomy":"tax_blogtype","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogtype?post=537010"},{"taxonomy":"tax_blogcategory","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogcategory?post=537010"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=537010"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=537010"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=537010"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=537010"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=537010"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=537010"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=537010"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=537010"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=537010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}