{"id":490807,"date":"2023-10-01T13:35:16","date_gmt":"2023-10-01T20:35:16","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/%ec%bb%a8%ed%83%9d%ec%84%bc%ed%84%b0-%ea%b3%b5%ea%b8%89%ec%97%85%ec%b2%b4%ea%b0%80-%ec%a7%80%ec%bc%9c%ec%95%bc-%ed%95%a0-7%ea%b0%80%ec%a7%80-%eb%b3%b4%ec%95%88-%ec%95%bd%ec%86%8d"},"modified":"2023-09-12T00:12:37","modified_gmt":"2023-09-12T07:12:37","slug":"7-security-promises-your-contact-center-vendor-should-keep","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/7-security-promises-your-contact-center-vendor-should-keep","title":{"rendered":"\ucee8\ud0dd\uc13c\ud130 \uacf5\uae09\uc5c5\uccb4\uac00 \uc9c0\ucf1c\uc57c \ud560 7\uac00\uc9c0 \ubcf4\uc548 \uc57d\uc18d"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]\uace0\uac1d\uc740 \uc774\ub984, \uc804\ud654\ubc88\ud638, \uc8fc\uc18c, \uacb0\uc81c \uc815\ubcf4\ub294 \ubb3c\ub860 \ub2e4\uc591\ud55c \ucee8\ud14d\uc2a4\ud2b8\uc640 \uac00\uce58\ub97c \ub354\ud558\ub294 \uadc0\uc911\ud55c \ub370\uc774\ud130\ub97c \uae30\uc5c5\uacfc \ub9e4\uc77c \uacf5\uc720\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774\ub7ec\ud55c \uace0\uac1d\uc740 \uc790\uc2e0\uc758 \uc815\ubcf4\ub97c \ubcf4\ud638\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc194\ub8e8\uc158\uc744 \ucee8\ud0dd\uc13c\ud130\uac00 \uac16\ucd94\uace0 \uc788\uc744 \uac83\uc73c\ub85c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uae30\ub300\ub97c \uc800\ubc84\ub9ac\ub294 \ub370\uc774\ud130 \uce68\ud574\ub098 \ubcf4\uc548 \ubb38\uc81c\ub294 \uacbd\uc911\uc5d0 \uc0c1\uad00\uc5c6\uc774 \ube0c\ub79c\ub4dc\uc5d0\ub294 \ub3cc\uc774\ud0ac \uc218 \uc5c6\ub294 \ud53c\ud574\ub97c \uc785\ud799\ub2c8\ub2e4. \uace0\uac1d\uc758 \ucda9\uc131\ub3c4\uc640 \uc2e0\ub8b0\ub97c \uc313\uae30 \uc704\ud574\uc11c\ub294 \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548\uc774 \ud544\uc218\uc785\ub2c8\ub2e4. \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548\uc5d0\ub294 \ucee8\ud0dd\uc13c\ud130 \ud50c\ub7ab\ud3fc \ub0b4\uc758 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\ub294 \ubaa8\ub4e0 \ud65c\ub3d9\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\ub294 \ubaa8\ub4e0 \uc2dc\uc2a4\ud15c\uacfc \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ud615\uc2dd, \ud074\ub77c\uc6b0\ub4dc \ud658\uacbd\uc774 \uc5c4\uaca9\ud55c \ubcf4\uc548 \ud45c\uc900\uc744 \ucda9\uc871\ud574\uc57c \ud558\ub294 \uc774\uc720\uc785\ub2c8\ub2e4. \uace0\uac1d\uacfc \ube44\uc988\ub2c8\uc2a4\ub97c \ubcf4\ud638\ud558\ub824\uba74 \uc5ec\ub7ec\ubd84\ub9cc\ud07c \ubcf4\uc548\uc5d0 \uc9c4\uc2ec\uc778 \uacf5\uae09\uc5c5\uccb4\ub97c \ucc3e\uc544\uc57c \ud569\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4\ub97c \ud3c9\uac00\ud560 \ub54c \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc5d0 \ucd5c\uc0c1\uc758 \ubcf4\uc548 \uad00\ud589\uc744 \uc5b4\ub5bb\uac8c \uad6c\ucd95\ud588\ub294\uc9c0 \ud655\uc778\ud574 \ubcf4\uace0 \ubaa8\ub4e0 \ud30c\ud2b8\ub108 \uacf5\uae09\uc5c5\uccb4\uac00 \uc9c0\ucf1c\uc57c \ud558\ub294 7\uac00\uc9c0 \uc57d\uc18d\uc5d0 \ub300\ud574 \uc0b4\ud3b4\ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>1. &#8220;\ubcf4\uc548\uc744 \uc911\uc694\ud558\uac8c \uc5ec\uae30\uba70, \uc774\ub97c \uc785\uc99d\ud560 \ub9cc\ud55c \uc778\uc99d\uc744 \ubc1b\uc558\uc2b5\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\uacf5\uae09\uc5c5\uccb4\ub294 \uac15\ub825\ud55c \ub0b4\uc678\ubd80 \ubcf4\uc548 \ud300\uc744 \uad6c\u200d\uc131\ud558\uc5ec \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548\uc744 \uc6b0\uc120\uc21c\uc704\ub85c \ud558\uace0 \uc788\uc74c\uc744 \uc99d\uba85\ud574\uc57c \ud569\ub2c8\ub2e4. \ud2b9\ud788 \ud074\ub77c\uc6b0\ub4dc \ud50c\ub7ab\ud3fc\u200d\uc758 \uc548\uc804\uc131\uc5d0 \ub300\ud55c \uc368\ub4dc\ud30c\ud2f0\uc758 \uc778\uc99d\uc744 \uc81c\uacf5\ud574\uc57c \ud569\ub2c8\ub2e4. SOC 2 Type II, ISO 27001\uacfc \uac19\uc740 \uc5c5\uacc4 \uc120\ub3c4\uc801\uc778 \ubcf4\uc548 \ud45c\uc900\uc744 \ud655\uc778\ud558\uc138\uc694. \uc774\ub7ec\ud55c \uc778\uc99d\uc744 \ubc1b\uc740 \uacf5\uae09\uc5c5\uccb4\ub294 \uace0\uac1d\uacfc \ube0c\ub79c\ub4dc\ub97c \uc548\uc804\ud558\uac8c \ubcf4\ud638\ud558\ub294 \ub370 \ud544\uc694\ud55c \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud560 \uac00\ub2a5\uc131\uc774 \ub192\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>2. &#8220;\uace0\uac1d\uacfc \ud68c\uc0ac \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\ub294 \uc554\ud638\ud654 \uae30\ub2a5\uc744 \uac16\ucd94\uace0 \uc788\uc2b5\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\ub370\uc774\ud130 \ubcf4\ud638\ub97c \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc804\ub7b5\uc758 \ucd5c\uc804\uc120\uc5d0 \ub450\uace0 \uc788\ub294 \uacf5\uae09\uc5c5\uccb4\ub97c \ucc3e\uc73c\uc138\uc694. \ud2b9\ud788 <a href=\"https:\/\/gdpr-info.eu\/\" target=\"_blank\" rel=\"noopener\">GDPR<\/a> \ubc0f <a href=\"https:\/\/oag.ca.gov\/privacy\/ccpa\" target=\"_blank\" rel=\"noopener\">\uce98\ub9ac\ud3ec\ub2c8\uc544 \uc18c\ube44\uc790 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\ubc95(California Consumer Privacy Act, CCPA)<\/a>\uacfc \uac19\uc740 \uac1c\uc778\uc815\ubcf4 \uaddc\uc815 \uc900\uc218 \uc5ec\ubd80\u200d\ub97c \ud655\uc778\ud560 \ub54c, \uacf5\uae09\uc5c5\uccb4\uac00 \uc804\uc1a1 \uc911 \ub370\uc774\ud130\uc640 \uc720\ud734 \uc0c1\ud0dc \ub370\uc774\ud130\uc5d0 \ub300\ud55c \uc554\ud638\ud654 \uc0ac\ub840\uac00 \uc788\ub2e4\uba74 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\ub294 \uac83\uc785\ub2c8\ub2e4. \ubcf4\uc548\uc744 \uce68\ud574\ud558\ub824\ub294 \ubb34\ucc28\ubcc4 \ub300\uc785 \uacf5\uaca9\uc5d0\uc11c \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uae30 \uc704\ud574 \uc554\ud638\ud654\uac00 \ub2e4\uce35\uc801\uc73c\ub85c \uad6c\uc131\ub418\uc5b4 \uc788\ub294\uc9c0, \uadf8\ub9ac\uace0 \uac01 \uacc4\uce35\uc5d0 \ubb34\uc5c7\uc774 \uc788\ub294\uc9c0 \ud30c\uc545\ud558\uc138\uc694.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>3. &#8220;\uac1c\uc778\uc815\ubcf4 \ubcf4\ud638\ubc95 \ubc0f \uc870\ub840\ub97c \uc774\ud574\ud558\uace0 \uc900\uc218\ud569\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\uc77c\ubd80 \ube44\uc988\ub2c8\uc2a4\uc640 \uc5c5\uacc4\uc5d0\ub294 \ucda9\uc871\ud574\uc57c \ud560 \ucd94\uac00 \uaddc\uc815\uc774 \uc788\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \ud2b9\uc815 <a href=\"https:\/\/www.genesys.com\/company\/trust\/compliance\" target=\"_blank\" rel=\"noopener\">\uc9c0\uc5ed \ub610\ub294 \uad6d\uc81c \ubc95\ub960 \ubc0f \uaddc\uc815<\/a>\uc744 \uac04\uacfc\ud574\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. <a href=\"https:\/\/www.genesys.com\/trust\/hipaa\" target=\"_blank\" rel=\"noopener\">\uac74\uac15 \ubcf4\ud5d8\uc758 \uc774\uc804 \ubc0f \ucc45\uc784\uc5d0 \uad00\ud55c \ubc95(Health Insurance Portability and Accountability Act, HIPAA)<\/a>, \uacb0\uc81c \uce74\ub4dc \uc0b0\uc5c5 \ub370\uc774\ud130 \ubcf4\uc548 \ud45c\uc900(Payment Card Industry Data Security Standard, <a href=\"https:\/\/www.genesys.com\/trust\/pci-dss\" target=\"_blank\" rel=\"noopener\">PCI DSS<\/a>) \uc815\ucc45 \ub4f1 \uacf5\uae09\uc5c5\uccb4\ub294 \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548\uc744 \ucd5c\ub300\ud55c \ud3ec\uad04\uc801\uc73c\ub85c \uad6c\ucd95\ud558\ub294 \ub370 \ud544\uc694\ud55c \ubaa8\ub4e0 \uc870\ub840\ub97c \ucda9\ubd84\ud788 \uc219\uc9c0\ud574\uc57c \ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>4. &#8220;\ubcf4\uc548\uc740 \ucca0\uc800\ud558\uac8c \uad6c\ucd95\ub418\uc5c8\uc2b5\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uc774\ub098 \uc870\uce58\ub97c \uae30\uc874 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \ud1b5\ud569\ud558\ub294 \uac83\uc740 \uc88b\uc740 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ucc98\uc74c\ubd80\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc5d0 \ubc14\ub85c \uad6c\ucd95\ub41c <a href=\"https:\/\/www.genesys.com\/ko-kr\/cloud-platform\/architecture\" target=\"_blank\" rel=\"noopener\">\ud074\ub77c\uc6b0\ub4dc \ub124\uc774\ud2f0\ube0c \ubcf4\uc548<\/a>\uc744 \ubcf4\uc720\ud558\ub294 \uac83\uc774 \ud6e8\uc52c \ud604\uba85\ud569\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4\uac00 \ucee8\ud0dd\uc13c\ud130 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc5b4\ub5bb\uac8c \uad6c\ucd95\ud558\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694. \uadf8\ub9ac\uace0 \ubcf4\uc548 \ub3c4\uad6c \ubc0f \ud504\ub85c\uc138\uc2a4\uc5d0 \ub300\ud574 \ubb3b\uace0, \uc810\uc810 \ubc1c\uc804\ud558\ub294 \ubcf4\uc548 \uc704\ud611\uc5d0 \ub9de\ucdb0 \uc870\uc815\ud558\uace0 \ubc18\uc751\ud560 \uc218 \uc788\ub294\uc9c0 \uc9c8\ubb38\ud558\uc138\uc694. \ud655\uc778\ud560 \uc0ac\ud56d\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\uc0c1\uc5c5\uc6a9 \ubc0f \uc0ac\ub0b4 \uc790\ub3d9\ud654 \ub3c4\uad6c \uc138\ud2b8\ub97c \uc0ac\uc6a9\ud55c \uc9c0\uc18d\uc801\uc778 \ud14c\uc2a4\ud2b8<\/li>\n<li>\uc815\uc801 \ubc0f \ub3d9\uc801 \ucf54\ub4dc \ubd84\uc11d<\/li>\n<li>\ucde8\uc57d\uc810 \ud3c9\uac00<\/li>\n<\/ul>\n<p>\ud0c0\uc0ac \uce68\ud22c \ud14c\uc2a4\ud2b8\ub294 \ud3b8\ud30c\uc801\uc774\uc9c0 \uc54a\uc740 \ubcf4\uc548 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud558\ubbc0\ub85c, \uc18c\ud504\ud2b8\uc6e8\uc5b4\uac00 \uace0\uac1d\uc5d0\uac8c \ub9b4\ub9ac\uc988\ub418\uae30 \uc804 \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548 \uc194\ub8e8\uc158\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>5. &#8220;\ubcf4\uc548 \uc9c0\uc6d0\uc744 \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\ubcf4\uc548 \uc2a4\uce94 \ubc0f \uc704\ud611 \uac10\uc18c \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uba74 \ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\ub294 \ubcf4\uc548 \uc704\ud611\uc73c\ub85c\ubd80\ud130 \ub370\uc774\ud130\ub97c \ubcf4\ud638\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uba38\uc2e0 \ub7ec\ub2dd \ubc0f <a href=\"https:\/\/www.genesys.com\/ko-kr\/capabilities\/genesys-ai\" target=\"_blank\" rel=\"noopener\">\uc778\uacf5 \uc9c0\ub2a5(AI)<\/a>\uc744 \ud1b5\ud574 \uac1c\uc120\ub418\ub294 \uc790\ub3d9\ud654 \ud504\ub85c\uc138\uc2a4\ub294 \uc131\ub2a5\uc774 \ub354\uc6b1 \ud0c1\uc6d4\ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc740 \uc2e4\uc81c \ubcf4\uc548 \uc704\ud611\uacfc \uc624\ud0d0 \uac04\uc758 \ucc28\uc774\ub97c \ud559\uc2b5\ud558\uba70, \uc704\ud5d8\uc744 \uc77c\uc73c\ud0a4\ub294 \uc0c1\ud669\uacfc \ucde8\uc57d\uc810\uc5d0 \ub300\ud574\uc11c\ub9cc \ubc18\uc751\ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>6. &#8220;\ud328\uce58 \ud504\ub85c\uc138\uc2a4\u200d\uac00 \ud0c1\uc6d4\ud569\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\uae30\uc220\uc774 \ubc1c\uc804\ud558\ub294 \ub9cc\ud07c \ubcf4\uc548 \uacb0\uc810\uc740 \ubd88\uac00\ud53c\ud558\uba70, \uc774\ub294 \ucee8\ud0dd\uc13c\ud130 \uc778\ud504\ub77c\ub97c \uc2dc\ud5d8\uc5d0 \ub4e4\uac8c \ub9cc\ub4ed\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4 \ud6c4\ubcf4\uac00 \ubcf4\uc548 \uacb0\uc810\uc744 \uc5b4\ub5bb\uac8c \ucc98\ub9ac\ud558\ub294\uc9c0 \uc9c8\ubb38\ud558\uace0, \uc9c4\ud654\ud558\ub294 \uc704\ud611\uc744 \uc5b4\ub5bb\uac8c \uad00\ub9ac\ud558\ub294\uc9c0 \ud655\uc778\ud558\u200d\uc138\uc694. \uc11c\ubc84 \ud328\uce58\ub97c \uc544\uc608 \ud558\uc9c0 \uc54a\uc2b5\ub2c8\uae4c? \ud601\uc2e0\uc801\uc778 \uacf5\uae09\uc5c5\uccb4\ub4e4\uc740 \ucd5c\uc2e0 \uc218\uc815 \ubc0f \ud328\uce58\ub97c \uac16\ucd98 \uc0c8\ub85c\uc6b4 \uba38\uc2e0 \uc774\ubbf8\uc9c0\ub97c \ubc30\ud3ec\ud558\ub294 \ub4f1 \ub2e4\uc591\ud55c \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548 \uc194\ub8e8\uc158\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub807\uac8c \ud558\uba74 \ubd88\ud544\uc694\ud55c \ub2e4\uc6b4\ud0c0\uc784\uc744 \uc904\uc774\uace0, \uae30\uc874 \uc11c\ubc84\ub97c \ud328\uce58\ud558\ub294 \uac83\ubcf4\ub2e4 \ub354\uc6b1 \uc2e0\ub8b0\ud560 \uc218 \uc788\uc73c\uba70, \ubc18\ubcf5\uc801 \uc218\ud589\uc774 \uac00\ub2a5\ud558\ubbc0\ub85c \ub370\uc774\ud130 \ubcf4\uc548\uc744 \ub354\uc6b1 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>7. &#8220;\uace0\uac1d\uc758 \ub370\uc774\ud130\ub97c \uc775\uba85\ud654\ud569\ub2c8\ub2e4.&#8221;<\/h2>\n<p>\uc11c\ube44\uc2a4 \uac1c\uc120\uc5d0 \uc0ac\uc6a9\ub418\ub294 \ub370\uc774\ud130\ub294 \ubc18\ub4dc\uc2dc \uc775\uba85\ud654\ub418\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4 \ub370\uc774\ud130 \uacfc\ud559\uc790\uac00 AI \ubaa8\ub378\uc744 \uac1c\uc120\ud558\uae30 \uc704\ud574 \ub370\uc774\ud130\ub85c \uc2e4\ud5d8\uc744 \ud55c\ub2e4\uba74 \uc775\uba85\ud654\ub41c \ub370\uc774\ud130\ub9cc \ub2e4\ub8e8\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc774\ub807\uac8c \ud558\uba74 \ub370\uc774\ud130 \uce68\ud574 \ubc94\uc704\ub97c \ub354 \uc904\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc544\uc6b8\ub7ec, \uc775\uba85 \ucc98\ub9ac\ub41c \ub370\uc774\ud130\ub97c \uc774\uc6a9\ud558\ub354\ub77c\ub3c4 \ub9c8\uce58 \uc2e4\ubb34 \ub370\uc774\ud130\uc778 \uac83\ucc98\ub7fc \uc561\uc138\uc2a4 \uad8c\ud55c\uc744 \ud1b5\uc81c \ubc0f \uac10\uc0ac\ud574\uc57c \ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]<\/p>\n<h2>\ucd5c\uace0\uc758 \uac00\uce58\ub294 \uace0\uac1d\uacfc \ube0c\ub79c\ub4dc<\/h2>\n<p>\ub370\uc774\ud130\ub97c \ubcf4\ud638\ud558\uace0 \uace0\uac1d\uc758 \uc2e0\ub8b0\ub97c \uc313\uae30 \uc704\ud574\uc11c\ub294 \ucee8\ud0dd\uc13c\ud130 \ubcf4\uc548\uc774 \uacc4\uc18d\ud574\uc11c \ubb34\uacb0\uc131\uc744 \uc720\uc9c0\ud574\uc57c \ud569\ub2c8\ub2e4. \ube44\uc988\ub2c8\uc2a4\ub97c \ubcf4\ud638\ud558\uae30\ub85c \uc57d\uc18d\ud55c \uacf5\uae09\uc5c5\uccb4\uac00 \uadf8 \uc57d\uc18d\uc744 \uc9c0\ud0ac \uc218 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694. \uadf8\ub9ac\uace0 \ud655\uc2e0\uc744 \uc5bb\uc744 \uc218 \uc788\uc744 \ub54c\uae4c\uc9c0 \ub04a\uc784\uc5c6\uc774 \uc9c8\ubb38\ud558\uace0 \ud655\uc778\ud558\uc138\uc694. \uacf5\uae09\uc5c5\uccb4\uac00 \ud655\uc2e4\ud55c \ub2f5\ubcc0\uc744 \ud558\uc9c0 \ubabb\ud55c\ub2e4\uba74 \uadc0\uc0ac\uc5d0 \uc801\ud569\ud55c \uc194\ub8e8\uc158\uc774 \uc544\ub2d0 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc758 \uace0\uc720\ud55c \ube44\uc988\ub2c8\uc2a4 \ub2c8\uc988\ub97c \ucda9\uc871\ud560 \uc218 \uc788\ub294 <a href=\"https:\/\/www.genesys.com\/ko-kr\/company\/trust\" target=\"_blank\" rel=\"noopener\">\ubcf4\uc548 \uc0ac\ub840<\/a>, \ub3c4\uad6c, \uae30\ub2a5\uc744 \uac16\ucd98 \uacf5\uae09\uc5c5\uccb4\ub97c \uc120\ud0dd\ud574\uc57c \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601\uc744 \uac15\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uacf5\uae09\uc5c5\uccb4\uac00 \uc8fc\uc7a5\ud558\ub294 \ub0b4\uc6a9\uc744 \ub4b7\ubc1b\uce68\ud558\ub294 \uad00\ub828 \uc0ac\uc6a9 \uc0ac\ub840\uc640 \uc99d\uc5b8\ub3c4 \ud655\uc778\ud558\ub294 \uac83\ub3c4 \uc78a\uc9c0 \ub9c8\uc138\uc694. <a href=\"https:\/\/www.genesys.com\/company\/trust\/resources\" target=\"_blank\" rel=\"noopener\">\uace0\uac1d \ub370\uc774\ud130 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ubcf4\uc548<\/a>\uc5d0 \uad00\ud574\uc11c\ub294 \ucd5c\ub300\ud55c \uc2e0\uc911\ud574\uc57c \ud569\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column elemental_order=&#8221;order-2&#8243;][vc_column_text]\uace0\uac1d\uc740 \uc774\ub984, \uc804\ud654\ubc88\ud638, \uc8fc\uc18c, \uacb0\uc81c \uc815\ubcf4\ub294 \ubb3c\ub860 \ub2e4\uc591\ud55c \ucee8\ud14d\uc2a4\ud2b8\uc640 \uac00\uce58\ub97c \ub354\ud558\ub294 \uadc0\uc911\ud55c \ub370\uc774\ud130\ub97c \uae30\uc5c5\uacfc \ub9e4\uc77c \uacf5\uc720\ud569\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774\ub7ec\ud55c \uace0\uac1d\uc740 \uc790\uc2e0\uc758 \uc815\ubcf4\ub97c \ubcf4\ud638\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc194\ub8e8\uc158\uc744 \ucee8\ud0dd\uc13c\ud130\uac00 \uac16\ucd94\uace0 \uc788\uc744 \uac83\uc73c\ub85c \uc0dd\uac01\ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 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