{"id":455958,"date":"2022-10-24T15:00:18","date_gmt":"2022-10-24T22:00:18","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/%eb%a6%ac%ed%85%8c%ec%9d%bc-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-%ec%b5%9c%ea%b3%a0-%ea%b0%80%ec%b9%98%eb%a5%bc-%ec%a7%80%eb%8b%8c-%ea%b3%a0%ea%b0%9d-%ec%9c%a0%ec%a7%80-%eb%b0%8f-%ec%84%b1%ec%9e%a5"},"modified":"2022-10-26T23:19:04","modified_gmt":"2022-10-27T06:19:04","slug":"retail-customer-experience-keeping-and-growing-your-highest-value-customers","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/retail-customer-experience-keeping-and-growing-your-highest-value-customers","title":{"rendered":"\ub9ac\ud14c\uc77c \uace0\uac1d \uacbd\ud5d8: \ucd5c\uace0 \uac00\uce58\ub97c \uc9c0\ub2cc \uace0\uac1d\uc744 \uc720\uc9c0 \ubc0f \uc131\uc7a5\uc2dc\ud0a4\ub294 \uc804\ub7b5"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]\uc81c\ubbf8\ub2c8(Gemini; \uc30d\ub465\uc774\uc790\ub9ac)\ub294 \u2018\uc30d\ub465\uc774\u2019\ub97c \ub73b\ud558\ub294 \ub77c\ud2f4\uc5b4\uc785\ub2c8\ub2e4. \ucc9c\ubb38\ud559\uc5d0\uc11c \uc30d\ub465\uc774\uc790\ub9ac\ub294 \uac8c\uc790\ub9ac\uc640 \ud669\uc18c\uc790\ub9ac \uc0ac\uc774 \ubd81\ucabd \ud558\ub298\uc5d0 \uc788\ub294 \ubcc4\uc790\ub9ac\uc774\uba70, \uac00\uc7a5 \ubc1d\uc740 \ubcc4\uc740 \uc30d\ub465\uc774 \uc131\uc778 \uce74\uc2a4\ud2b8\ub85c\uc640 \ud3f4\ub7ed\uc2a4\uc785\ub2c8\ub2e4. \ub178\ub828\ud55c \ub85c\uc5f4\ud2f0 \ub9c8\ucf00\ud130\uc5d0\uac8c \u2018\uc81c\ubbf8\ub2c8 \ud6a8\uacfc\u2019\ub294 \uc911\uc18c \uae30\uc5c5\uc774 \uc18c\uae30\uc5c5 \ud504\ub85c\uadf8\ub7a8 \ud68c\uc6d0 \ud61c\ud0dd\uc744 \uc5bb\ub294 \uac83\uc744 \ub73b\ud558\uace0, \uac1c\uc778(\uc77c\ubc18\uc801\uc73c\ub85c \uae30\uc5c5 \uc18c\uc720\uc790)\uc5d0\uac8c\ub294 \uc774\ub7ec\ud55c \ud61c\ud0dd\uc744 \ubc1c\uacac\ud560 \ub54c \uc8fc\ub85c \ubc1c\uc0dd\ud569\ub2c8\ub2e4.<\/p>\n<p>\ucf54\uc2a4\ud2b8\ucf54(Costco)\uc758 CEO\uc778 \uc9d0 \uc2dc\ub124\uac08(Jim Sinegal)\uc740 \uc30d\ub465\uc774\uc790\ub9ac \ud6a8\uacfc\uc5d0 \ub300\ud574 \ubcf4\ub2e4 \uae30\ucd08\uc801\uc774\uace0 \uad6c\uccb4\uc801\uc778 \uc815\uc758\ub97c \uc801\uc6a9\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud6a8\uacfc\ub97c \ucf54\uc2a4\ud2b8\ucf54\uc5d0\uc11c \uac00\uc7a5 \uac00\uce58 \uc788\uace0 \uc218\uc775\uc131\uc774 \ub192\uc740 \ud68c\uc6d0\uc5d0 \ub300\uc785\ud55c \uac83\uc785\ub2c8\ub2e4. \uc774\ub4e4\uc740 \ub3c4\ub9e4\uc640 \uc18c\ub9e4 \ub450 \uac00\uc9c0 \uc218\uc775\uc6d0\uc744 \ub3d9\uc2dc\uc5d0 \ucc3d\ucd9c\ud55c \uc0c8\ub85c\uc6b4 \ud68c\uc6d0 \uc138\uadf8\uba3c\ud2b8 \ubc29\uc2dd\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ud55c \ube44\uc988\ub2c8\uc2a4 \ud68c\uc6d0\uc740 \uc790\uc2e0\uc758 \uc0ac\uc5c5\uc5d0 \ud544\uc694\ud55c \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\uae30 \uc704\ud574 \ucf54\uc2a4\ud2b8\ucf54\uc5d0\uc11c \uad6c\ub9e4\ub97c \ud569\ub2c8\ub2e4. \uad6c\ub9e4\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \ud3c9\uc77c\uc5d0 \uc774\ub8e8\uc5b4\uc9d1\ub2c8\ub2e4. \ucf54\uc2a4\ud2b8\ucf54\uc758 \u2018\uc6e8\uc5b4\ud558\uc6b0\uc2a4 \ud074\ub7fd\u2019 \uc0ac\uc5c5 \ubaa8\ub378\uc740 \ud68c\uc6d0\ub4e4\uc774 \ub300\ub7c9\uc73c\ub85c \uc81c\ud488\uc744 \uad6c\ub9e4\ud558\uae30 \ub54c\ubb38\uc5d0 \uc0c1\ud488\uc744 \uafb8\uc900\ud788 \ucde8\uae09 \ubc0f \uad00\ub9ac\ud558\uac8c \ud558\uace0 \uc6b4\uc601\uc758 \ud6a8\uc728\uc131\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ub192\uc785\ub2c8\ub2e4. \ub354 \ub098\uc544\uac00, \uace0\uc9c0\ucd9c \ud68c\uc6d0\uc740 \uc8fc\ub9d0\uc5d0 \uac00\uc871\uacfc \ud568\uaed8 \ub2e4\uc2dc \ubc29\ubb38\ud558\uc5ec \uc2dd\ud488, \uc804\uc790 \uc81c\ud488, \uacf5\uad6c, \uc2a4\ud3ec\uce20 \uc6a9\ud488, \ub77c\uc774\ud504\uc2a4\ud0c0\uc77c \uc81c\ud488, \uac1c\uc778 \uc6a9\ud488 \ub4f1\uc744 \uad6c\ub9e4\ud569\ub2c8\ub2e4. \uc774\ub294 \uc6b4\uc601 \ub9c8\uc9c4\uc744 \ud65c\uc131\ud654\ud558\uace0 \uc131\uc7a5\uc2dc\ud0a4\ub294 \ub370 \ud544\uc694\ud55c \uc218\uc775\uc744 \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/p>\n<p>1999\ub144 \uc2dc\ub124\uac08 \ud68c\uc7a5\uc740 \uba64\ubc84\uc2ed \ub9c8\ucf00\ud305 \ud300\uc5d0 \ub192\uc740 \uac00\uce58\ub97c \uc9c0\ub2cc \u2018\uc30d\ub465\uc774\uc790\ub9ac \ud6a8\uacfc\u2019 \ud68c\uc6d0\uc744 \uc911\uc2ec\uc73c\ub85c \uc6b0\ub300 \uc815\ucc45\uc744 \ud3bc\uce58\ub77c\ub294 \uc694\uad6c\ub97c \ud558\uc600\uc2b5\ub2c8\ub2e4. \ub9c8\ucf00\ud305 \ud300\uc740 \uace0\uac1d\uc744 \ud30c\uc545\ud558\uace0, \uace0\uac1d\uc744 \uc720\uc9c0\ud558\uace0, \uc9c0\ucd9c\uc744 \ub298\uc774\uace0, \uc218\uc775\uc744 \uc99d\ub300\ud560 \uc218 \uc788\ub294 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud588\uc2b5\ub2c8\ub2e4. \uc774\ud6c4 \uc785\uc18c\ubb38 \ub9c8\ucf00\ud305\uc744 \ud1b5\ud574 \uc720\uc0ac\ud55c \uace0\uc9c0\ucd9c \ub9ac\ud14c\uc77c \uace0\uac1d\uc744 \uc720\uce58\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \uc704\ud574 \ucf54\uc2a4\ud2b8\ucf54\ub9cc\uc774 \uc2dc\ub3c4\ud560 \uc218 \uc788\ub294 \ub9c8\ucf00\ud305 \uae30\ubc95\uc774\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ucf54\uc2a4\ud2b8\ucf54 \uba64\ubc84\uc2ed \ud300\uc740 100\ub2ec\ub7ec \uc0c1\ub2f9\uc758 \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \uba64\ubc84\uc2ed(Executive Membership) \ubc0f \ud611\ub825 \ube0c\ub79c\ub4dc\uc778 \uc544\uba54\ub9ac\uce78 \uc775\uc2a4\ud504\ub808\uc2a4(American Express) \uce74\ub4dc\ub97c \ub3c4\uc785\ud588\uc2b5\ub2c8\ub2e4. \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \uba64\ubc84\uc2ed \ud68c\uc6d0\uc740 \uc77c\ubc18 \uba64\ubc84\uc2ed\uc758 2\ubc30\uc5d0 \ub2ec\ud558\ub294 \ud68c\ube44\ub97c \uc9c0\ubd88\ud574\uc57c \ud588\uc9c0\ub9cc, \uad6c\ub9e4 \uae08\uc561\uc758 2%\ub97c \uc801\ub9bd\ud574 \uc90d\ub2c8\ub2e4. \uc6b4\uc601 \uc218\uc785\uc758 70%(\ub2f9\uc2dc \uae30\uc900)\ub97c \ud68c\ube44\ub85c \ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ubaa8\ub378\uc774\uc5c8\uae30\uc5d0 \uadf8\uc57c\ub9d0\ub85c \ud070 \ub3c4\uc804\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub807\uc9c0\ub9cc \ud68c\ube44 \ub0a9\ubd80 \ub2f9\uc2dc, \uc77c\ubc18 \ud68c\uc6d0\uad8c \ub300\ube44 \ud68c\uc6d0 1\uc778\ub2f9 \ucd1d \uc218\uc775\uc758 \uc57d 2\ubc30\ub97c \uae30\ub300\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uc544\uba54\ub9ac\uce78 \uc775\uc2a4\ud504\ub808\uc2a4\uc758 \uc9c0\uc6d0\uc73c\ub85c \ucf54\uc2a4\ud2b8\ucf54\ub294 \ud310\ub9e4 \uc2dc\uc810, \ud37c\ubaa8\uadf8\ub798\ud53d \ub370\uc774\ud130\uc640 \uc778\uad6c \ud1b5\uacc4\ud559\uc801 \ud68c\uc6d0 \ub370\uc774\ud130 \uc778\uc0ac\uc774\ud2b8\ub97c \uc774\uc6a9\ud558\uace0, \uacb0\uc81c \uc2dc \u2018\uc30d\ub465\uc774\uc790\ub9ac\u2019 \ud68c\uc6d0\uc0ac\uc640 \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\uc744 \uc815\ub3c4\ub85c \uace0\ub3c4\uc758 \ud6c8\ub828\uc744 \ubc1b\uace0 \ubd84\uc57c\ubcc4 \uc9c0\uc2dd\uc774 \ud48d\ubd80\ud55c \uc9c1\uc6d0\uc744 \ubc30\uce58\ud558\uc5ec, \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \uba64\ubc84\uc2ed \ud504\ub85c\uadf8\ub7a8\uc744 \ube60\ub974\uac8c \uc131\uc7a5\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uace0\uac1d\uc5d0\uac8c \uad6c\ub9e4 \ub0b4\uc5ed\uc744 \ubcf4\uc5ec\uc8fc\uace0 \uc5f0\uac04 \uad6c\ub9e4 \uae08\uc561\uc5d0\uc11c 2%\uc758 \uc7a0\uc7ac\uc801 \uc218\uc775\uc774 \uac16\ub294 \uac00\uce58\ub97c \uc124\uba85\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud68c\uc6d0 \uad6c\ub9e4 \uae08\uc561\uc774 \uc0c8\ub85c\uc6b4 \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \uba64\ubc84\uc2ed \ube44\uc6a9\uc744 \ucda9\ub2f9\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc9c0\ucd9c \uc784\uacc4\uac12\uc5d0 \ub3c4\ub2ec\ud55c\ub2e4\ub294 \ub9d0\uc774 \ud2b9\ud788 \uc124\ub4dd\ub825 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\ub9ac\ud14c\uc77c \ubd84\uc57c\ub294 \ucf54\uc2a4\ud2b8\ucf54\uac00 \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \ud68c\uc6d0 \ud504\ub85c\uadf8\ub7a8\uc744 \uc2dc\uc791\ud55c 1999\ub144 \uc774\ud6c4, \uc5ec\ub7ec \ucc28\ub840 \ubcc0\ud654\ub97c \uac70\ub4ed\ud588\uc2b5\ub2c8\ub2e4. \ucf54\uc2a4\ud2b8\ucf54\ub294 2021 \ud68c\uacc4\uc5f0\ub3c4\uc5d0 \uc5f0\uac04 \ub9e4\ucd9c\uc561\uc774 80\uc5b5 \ub2ec\ub7ec\uc5d0\uc11c 1,960\uc5b5 \ub2ec\ub7ec\ub85c \ud06c\uac8c \uc131\uc7a5\ud588\uc2b5\ub2c8\ub2e4. \ud604\uc7ac \ucf54\uc2a4\ud2b8\ucf54\ub294 1\uc5b5 830\ub9cc \uba85\uc758 \uce74\ub4dc \uc18c\uc720\uc790\uc640 2,560\ub9cc \uba85\uc758 \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \ud68c\uc6d0\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub294 \ud604\uc7ac \uae09\uc131\uc7a5 \uc911\uc778 \ud68c\uc6d0 \uc138\uadf8\uba3c\ud2b8\uc774\uba70, \ucd1d \ud68c\uc6d0\uc758 25% \ubbf8\ub9cc\uc5d0 \ubd88\uacfc\ud558\uc9c0\ub9cc \uc9c0\ub09c \ubd84\uae30 \ub300\ube44 \ud68c\uc6d0 \uc99d\uac00\uc728\uc774 50%\uc5d0 \ub2ec\ud569\ub2c8\ub2e4. \ub610\ud55c \uc544\ub9c8\uc874 \ud504\ub77c\uc784(Amazon Prime)\uc774 \uc2dc\uc7a5 \uc555\ubc15\uc744 \uac00\ud558\uace0 \uc788\uc74c\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0 \ucf54\uc2a4\ud2b8\ucf54\ub294 \uc57d 92%\uc758 \ud68c\uc6d0 \uac31\uc2e0\uc728\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \ub2ec\uc131\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<h2>\uac00\uce58\ub97c \uc6b0\uc120 \uc81c\uc2dc<\/h2>\n<p>\ud604\uc7ac 2\uc5b5 2,000\ub9cc \uba85 \uc774\uc0c1\uc774 \ucf54\uc2a4\ud2b8\ucf54 \ub610\ub294 \uc544\ub9c8\uc874 \ud68c\uc6d0\uc774\uac70\ub098 \uc591\ucabd \ubaa8\ub450\uc758 \ud68c\uc6d0\uc785\ub2c8\ub2e4. \uc544\ub9c8\uc874 \ud504\ub77c\uc784\uc774 \ucd9c\uc2dc\ub418\uae30 4\ub144 \uc804\uc778 2001\ub144, \uc81c\ud504 \ubca0\uc774\uc870\uc2a4(Jeff Bezos)\ub294 \uc2dc\uc560\ud2c0 \uadfc\ucc98 \uc2a4\ud0c0\ubc85\uc2a4\uc5d0\uc11c \uc2dc\ub124\uac08 \ud68c\uc7a5\uc744 \ub9cc\ub0ac\uc2b5\ub2c8\ub2e4. \ubca0\uc774\uc870\uc2a4\uc758 \uc81c\uc548\uc73c\ub85c \uc774\ub8e8\uc5b4\uc9c4 \uc774 \ub9cc\ub0a8\uc5d0\uc11c \uadf8\ub294 \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \ucf54\uc2a4\ud2b8\ucf54 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud574 \uc774\uc57c\uae30\ub97c \ub098\ub204\uace0 \uc2f6\uc5b4\ud588\uc2b5\ub2c8\ub2e4. \ucf54\uc2a4\ud2b8\ucf54 \ud68c\uc6d0\uc774 \ube0c\ub79c\ub4dc \uba64\ubc84\uc2ed\uc5d0\uc11c \ub290\ub07c\ub294 \uc815\uc11c\uc801 \uc720\ub300\uac10\uc5d0 \ub300\ud574 \uad6c\uccb4\uc801\uc73c\ub85c \uc54c\uace0\uc790 \ud558\ub294 \uadf8\uc5d0\uac8c \uc2dc\ub124\uac08\uc740 \uc774\ub807\uac8c \ub9d0\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\u201c\ud68c\ube44\ub294 \ud55c \ubc88\ub9cc \ub0b4\uba74 \ub418\uc9c0\ub9cc \uba64\ubc84\uc2ed\uc740 \uace0\uac1d\uc774 \ubc29\ubb38\ud560 \ub54c\ub9c8\ub2e4 \uac15\ud654\ub429\ub2c8\ub2e4. \uc800\ub294 &#8216;\uac00\uce58&#8217;\uac00 \ubaa8\ub4e0 \uac83\uc744 \ubcf4\uc5ec\uc900\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4. \uc0ac\ub78c\ub4e4\uc774 \ub0af\uc120 \uc1fc\ud551 \uc7a5\uc18c\uc5d0 \ubc29\ubb38\ud558\ub294 \uc774\uc720\ub294 \uadf8\uacf3\uc5d0 \uac00\uce58\uac00 \uc788\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \ub04a\uc784\uc5c6\uc774 \uac00\uce58\ub97c \uac1c\ubc1c\ud558\uace0, \uace0\uac1d\uc5d0\uac8c \uacc4\uc18d \uc81c\uacf5\ud569\ub2c8\ub2e4.&#8221;<\/p>\n<h2>\uc30d\ub465\uc774\uc790\ub9ac \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\ub294 \ubc29\ubc95<\/h2>\n<p>&#8216;\uc30d\ub465\uc774\uc790\ub9ac&#8217; \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \uc5b4\ub5bb\uac8c \ucda9\uc871\ud558\uace0 \uc788\ub294\uc9c0, \uac00\uc7a5 \uac00\uce58 \uc788\uace0 \uc218\uc775\uc131\uc774 \ub192\uc740 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc5b4\ub5bb\uac8c \ucda9\uc871\ud558\uace0 \uc788\ub294\uc9c0\ub97c \ud30c\uc545\ud574\uc57c \ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uc2e0\ub8b0\uc640 \ucda9\uc131\ub3c4\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ud544\uc694\ud55c <a href=\"https:\/\/www.genesys.com\/blog\/post\/advance-personalization-customer-journey-orchestration\" target=\"_blank\" rel=\"noopener\">\uac1c\uc778 \ub9de\ucda4\ud615 \uac00\uce58\uc640 \uace0\uac1d \uacbd\ud5d8(CX)<\/a>\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uc81c\uacf5\ud558\uace0 \uc788\ub098\uc694? \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d\uc774 \ub204\uad6c\uc778\uc9c0 \ud30c\uc545\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uace0\uac1d \uc8fc\ubcc0\uc5d0 \ub514\uc9c0\ud138 \uc6b8\ud0c0\ub9ac\ub97c \uad6c\ucd95\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c? \uadf8\ub9ac\uace0 \uace0\uac1d\uc774 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\uc2b5\ub2c8\uae4c?<\/p>\n<p>\ucf54\uc2a4\ud2b8\ucf54\uac00 \u2018\uc81c\ubbf8\ub2c8\u2019 \uace0\uac1d 1\uba85\uc5d0\uac8c \uc774\uadf8\uc81c\ud050\ud2f0\ube0c \uba64\ubc84\uc2ed\uc744 \ud55c \ubc88\ub9cc \uc81c\uacf5\ud588\ub358 2000\ub144\ub300 \ucd08\ubc18\uacfc \uc9c0\uae08\uc740 \uc0ac\uc6a9\ud558\ub294 \ub370\uc774\ud130\uc640 \uae30\uc220\uc774 \ub2e4\ub985\ub2c8\ub2e4. \uc9c0\uae08\uc740 \ube44\uc988\ub2c8\uc2a4 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rel=\"noopener\">\uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc<\/a>\uc5d0\uc11c \ub514\uc9c0\ud138 \uc804\ub7b5\uc744 \uc2e4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadc0\uc0ac\ub3c4 \uace0\uac1d\uacfc \uad00\ub828\uc774 \uc788\ub294 \uac00\uce58 \uc788\ub294 \uc2a4\ud1a0\ub9ac\ub97c \ud1b5\ud574 \ub370\uc774\ud130\uc640 \uc8fc\uc694 \uace0\uac1d\uc758 \ud589\ub3d9\uc744 \uc774\ud574\ud558\uc5ec, \uac01\uac01\uc758 \uace0\uac1d\uacfc \ud568\uaed8 \uc8fc\uc5b4\uc9c4 \ud604\uc2e4\uc744 \ub354 \ub098\uc740 \ud658\uacbd\uc73c\ub85c \ub9cc\ub4e4\uace0 \ube0c\ub79c\ub4dc \uac00\uce58\ub97c \uac15\ud654\ud574 \ubcf4\uc138\uc694.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text]\uc81c\ubbf8\ub2c8(Gemini; \uc30d\ub465\uc774\uc790\ub9ac)\ub294 \u2018\uc30d\ub465\uc774\u2019\ub97c \ub73b\ud558\ub294 \ub77c\ud2f4\uc5b4\uc785\ub2c8\ub2e4. \ucc9c\ubb38\ud559\uc5d0\uc11c 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