{"id":116948,"date":"2018-06-27T00:00:00","date_gmt":"2018-06-27T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=116948"},"modified":"2019-01-03T12:59:46","modified_gmt":"2019-01-03T20:59:46","slug":"%ec%a4%91%ea%b2%ac-%ec%a4%91%ec%86%8c%ea%b8%b0%ec%97%85%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%98%b4%eb%8b%88%ec%b1%84%eb%84%90-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-pur","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/%ec%a4%91%ea%b2%ac-%ec%a4%91%ec%86%8c%ea%b8%b0%ec%97%85%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%98%b4%eb%8b%88%ec%b1%84%eb%84%90-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-pur","title":{"rendered":"\uc911\uacac\/\uc911\uc18c\uae30\uc5c5\uc744 \uc704\ud55c \uc634\ub2c8\ucc44\ub110 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130, PureCloud"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]\uc624\ub298 \ub0a0 \uace0\uac1d\ub4e4\uc774 \uae30\uc5c5\uc5d0 \ucee8\ud0dd\ud558\ub294 \ucc44\ub110\uc740 \ub2e4\uc591\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ud654 \uc0c1\ub2f4\uc744 \uc5ec\uc804\ud788 \uc120\ud638\ud558\ub294 \uace0\uac1d\ub4e4\ub3c4 \ub9ce\uc9c0\ub9cc, \ucc44\ud305, SNS, \uba54\uc2dc\uc9d5 \uc571 \ub4f1 \ub2e4\uc591\ud55c \ucc44\ub110\uc744 \ud1b5\ud574 \uc790\uc2e0\ub4e4\uc758 \uad81\uae08\uc99d\uc744 \ube60\ub974\uac8c \ud574\uacb0\ud558\uace0\uc790 \ud558\uba70, \uc774 \ub54c \uace0\uac1d\ub4e4\uc740 \uc5b4\ub5a4 \ucc44\ub110\uc744 \ud1b5\ud574 \ubb38\uc758\ub97c \ud588\ub294\uc9c0\uc5d0 \uad00\uacc4 \uc5c6\uc774 \ub04a\uae40\uc5c6\uace0 \uc218\uc6d4\ud55c <a href=\"https:\/\/www.genesys.com\/cloud-platform\" target=\"_blank\" rel=\"noopener\">\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8<\/a>\uc744 \uae30\ub300\ud569\ub2c8\ub2e4.<\/p>\n<p>\uc774\ub7ec\ud55c \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\uae30 \uc704\ud574\uc11c\ub294 \uc634\ub2c8\ucc44\ub110 \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc758 \ub3c4\uc785\uc740 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uadf8\ub7ec\ub098\u00a0 \uc911\uacac\/\uc911\uc18c\uae30\uc5c5\uc758 \uacbd\uc6b0\uc5d0\ub294 \uc634\ub2c8\ucc44\ub110 \ucee8\ud0dd \uc13c\ud130\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ub4dc\ub294 \ucd08\uae30 \ud22c\uc790 \ube44\uc6a9 \ubc0f \uc2dc\uac04\uc774 \ubd80\ub2f4\uc2a4\ub7fd\ub2e4\uace0 \uc0dd\uac01\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>Genesys\uc758 \uc634\ub2c8\ucc44\ub110 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc778 PureCloud\ub97c \ub3c4\uc785\ud558\uba74 \ub2e8 \uba70\uce60\uc5d0\uc11c \uba87 \uc8fc \ub9cc\uc5d0 \uc0ac\uc6a9\uc774 \uac00\ub2a5\ud558\uba70,\u00a0 \uc911\uc18c\uae30\uc5c5\uc5d0\uc11c \ub300\uae30\uc5c5\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uae30\uc5c5\uc758 \uaddc\ubaa8\uc5d0 \uad00\uacc4 \uc5c6\uc774 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc744 \uc27d\uace0 \ube60\ub974\uac8c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><strong>Genesys PureCloud<\/strong><strong>\uac00<\/strong> <strong>\uc81c\uacf5\ud558\ub294<\/strong> <strong>\uc7a5\uc810\uc740<\/strong> <strong>\ubb34\uc5c7\uc77c\uae4c\uc694<\/strong><strong>?<\/strong><\/p>\n<p>\ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc744 \ucd9c\uc2dc\ud558\uace0 \uc788\uc9c0\ub9cc, <a href=\"https:\/\/www.genesys.com\/kr\/about\/resources\/not-all-cloud-are-equal\" target=\"_blank\" rel=\"noopener\">\ubaa8\ub4e0 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc740 \ub2e4 \uac19\uc740 \uac83\uc740 \uc544\ub2d9\ub2c8\ub2e4.<\/a> \uc138\uacc4 1\uc704\uc758 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc778 Genesys PureCloud\uc758 \uc7a5\uc810\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\uc62c\uc778\uc6d0<\/strong> <strong>\uc194\ub8e8\uc158<\/strong><strong>:<\/strong>\u00a0 \ucee8\ud0dd\uc13c\ud130 \ubc0f \uc9c1\uc6d0 \ud611\uc5c5\uc744 \uc704\ud55c \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uae30\ub2a5\uc744 \ub3d9\uc77c \ud50c\ub7ab\ud3fc \uae30\ubc18\uc5d0\uc11c \uc81c\uacf5\ud558\uc5ec \ubc31\uc624\ud53c\uc2a4\ub97c \ud3ec\ud568\ud55c \uc870\uc9c1 \uc804\uccb4\uc758 \uc6d0\ud65c\ud55c \ud611\uc5c5\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc27d\uace0<\/strong> <strong>\ube60\ub978<\/strong> <strong>\ubc30\ud3ec<\/strong><strong>:<\/strong>\u00a0\ub4f1\ub85d \ubc0f \ud65c\uc131\ud654\uac00 \ud3b8\ub9ac\ud558\uace0 \ud1b5\uc2e0 \uc5f0\uacb0\uc774 \uac04\ub2e8\ud558\uba70 \ud074\ub77c\uc774\uc5b8\ud2b8 \uc124\uce58 \uacf5\uac04\uc774 \ud544\uc694 \uc5c6\ub294 \uc6f9 \uc778\ud130\ud398\uc774\uc2a4\uc774\uae30 \ub54c\ubb38\uc5d0 \uc2e4\uc81c \uc6b4\uc601\uae4c\uc9c0 \uba87 \ub2ec\uc774 \uc544\ub2cc \uba87 \uc2dc\uac04\uc5d0\uc11c \uba87 \uc8fc\uba74 \ucda9\ubd84\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uc5d4\ub4dc<\/strong><strong>&#8211;<\/strong><strong>\ud22c<\/strong><strong>&#8211;<\/strong><strong>\uc5d4\ub4dc<\/strong> <strong>\uc634\ub2c8\ucc44\ub110<\/strong> <strong>\uad00\ub9ac<\/strong><strong>:<\/strong>\u00a0\uc634\ub2c8\ucc44\ub110 \ub77c\uc6b0\ud305\uc744 \ud1b5\ud574 \ubaa8\ub4e0 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110, \uc778\ud130\ub799\uc158, \uc5c5\ubb34 \ud56d\ubaa9\uc744 \ud1b5\ud569 \ud558\uae30 \ub54c\ubb38\uc5d0 \uae30\uc5c5\uc740 \uace0\uac1d \uc5ec\uc815 \uc804\uccb4\ub97c \uc124\uacc4, \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \uc815\ubc00 \uc870\uc815\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc77c\uad00\uc131 \uc788\ub294 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc9c0\uc18d\uc801\uc73c\ub85c \uc9c4\ud654\ud558\ub294 \uc194\ub8e8\uc158<\/strong><strong>: <\/strong>\uc9c0\uc18d\uc801\uc778 \uc5c5\ub370\uc774\ud2b8\ub97c \ud1b5\ud574 \ucd5c\uc2e0 \uae30\ub2a5\uc744 \ubc14\ub85c \uc801\uc6a9\ud558\uc5ec \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d\uc5d0 \uc801\uc2dc\uc5d0 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\ube44\uc988\ub2c8\uc2a4 \ubbfc\ucca9\uc131 \ubc0f \uc548\uc815\uc131<\/strong><strong>: <\/strong>\uc9c0\uc18d\uc801\uc73c\ub85c \uc9c4\ud654\ud558\ub294 \uc9c4\uc815\ud55c \ud074\ub77c\uc6b0\ub4dc 2.0 \uc194\ub8e8\uc158\uc774\uba70 \ub9c8\uc774\ud06c\ub85c \uc11c\ube44\uc2a4 \ubc29\uc2dd\uc744 \ucc44\ud0dd\ud558\uc5ec \uc624\ub958\uac00 \ubc1c\uc0dd\ud558\uac70\ub098 \uc0c8\ub85c\uc6b4 \uae30\ub2a5\uc744 \ucd94\uac00\ud574\ub3c4 \uc11c\ube44\uc2a4\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\uc9c0 \uc54a\uace0 \ubc14\ub85c \ucc98\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li><strong>\uc720\uc5f0\ud55c \uad6c\ub9e4 \uc635<\/strong><strong>\uc158<\/strong><strong>: <\/strong>\uc5f0 \ub2e8\uc704 \ub610\ub294 \uc6d4 \ub2e8\uc704 \uad6c\ub3c5 \uc635\uc158\uc73c\ub85c \uae30\uc5c5\uc758 \ud544\uc694\uc5d0 \ub530\ub77c \uc720\uc5f0\ud558\uac8c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p><strong>PureCloud<\/strong><strong>\ub85c<\/strong> <strong>\uace0\uac1d<\/strong> <strong>\uacbd\ud5d8<\/strong> <strong>\ucd5c\uc801\ud654<\/strong><\/p>\n<p>Genesys PureCloud\ub294 \uc804\ud654, \uc774\uba54\uc77c, \ucc44\ud305, SNS \uba54\uc2dc\uc9c0\ub97c \ub118\ub098\ub4e4\uba70 \ub9e4\ub044\ub7fd\uac8c \uace0\uac1d \ub300\ud654\ub97c \uc5f0\uacb0\ud558\ub294 \uc634\ub2c8\ucc44\ub110 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd \uc13c\ud130 \ubc0f \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc194\ub8e8\uc158\uc785\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc5d0\ub294 \ucee8\ud0dd \uc13c\ud130\uc758 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \uc2e4\uc2dc\uac04 \ub370\uc774\ud130\ub97c \uc81c\uacf5\ud558\uace0, \uc608\uce21 \ubd84\uc11d\uc744 \uac00\ub2a5\ud558\uac8c \ud558\uba70, \ubcf4\ub2e4 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. PureCloud\ub85c \uae30\uc5c5\uc758 \uaddc\ubaa8\uc640 \uad00\uacc4\uc5c6\uc774 \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uace0\uac1d \uacbd\ud5d8\uc744 \ud55c \ub2e8\uacc4 \ub192\uc5ec\ubcf4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.<\/p>\n<p>PureCloud\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc628\ub514\ub9e8\ub4dc \uc6e8\ube44\ub098, <a href=\"https:\/\/www.genesys.com\/kr\/about\/webinars\/purecloud-webinar\" target=\"_blank\" rel=\"noopener\"><em>\uc27d\uace0<\/em> <em>\uac04\ud3b8\ud55c<\/em> <em>\uc62c\uc778\uc6d0<\/em> <em>\ud074\ub77c\uc6b0\ub4dc<\/em> <em>\ucee8\ud0dd\uc13c\ud130<\/em> <em>\uc194\ub8e8\uc158<\/em> <em>PureCloud <\/em><em>\uc18c\uac1c<\/em> <em>\ubc0f<\/em> <em>\ub370\ubaa8\uc2dc\uc5f0<\/em><\/a> \uc744 \ud1b5\ud574 \ud655\uc778\ud558\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]\uc624\ub298 \ub0a0 \uace0\uac1d\ub4e4\uc774 \uae30\uc5c5\uc5d0 \ucee8\ud0dd\ud558\ub294 \ucc44\ub110\uc740 \ub2e4\uc591\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ud654 \uc0c1\ub2f4\uc744 \uc5ec\uc804\ud788 \uc120\ud638\ud558\ub294 \uace0\uac1d\ub4e4\ub3c4 \ub9ce\uc9c0\ub9cc, \ucc44\ud305, SNS, \uba54\uc2dc\uc9d5 \uc571 \ub4f1 \ub2e4\uc591\ud55c \ucc44\ub110\uc744 \ud1b5\ud574 \uc790\uc2e0\ub4e4\uc758 \uad81\uae08\uc99d\uc744 \ube60\ub974\uac8c \ud574\uacb0\ud558\uace0\uc790 \ud558\uba70, \uc774 \ub54c \uace0\uac1d\ub4e4\uc740 \uc5b4\ub5a4 \ucc44\ub110\uc744 \ud1b5\ud574 \ubb38\uc758\ub97c \ud588\ub294\uc9c0\uc5d0 \uad00\uacc4 \uc5c6\uc774 \ub04a\uae40\uc5c6\uace0 \uc218\uc6d4\ud55c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\uae30 \uc704\ud574\uc11c\ub294 \uc634\ub2c8\ucc44\ub110 \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc758 \ub3c4\uc785\uc740 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. [&hellip;]<\/p>\n","protected":false},"author":346,"featured_media":120905,"template":"","tax_priority":[],"tax_blogtype":[17747],"tax_blogcategory":[13126],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-116948","blog","type-blog","status-publish","has-post-thumbnail","hentry","tax_blogtype-genesys-ko-kr","tax_blogcategory-cloud-ko-kr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/116948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/346"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/116948\/revisions"}],"predecessor-version":[{"id":120915,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/blog\/116948\/revisions\/120915"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media\/120905"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=116948"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_priority?post=116948"},{"taxonomy":"tax_blogtype","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogtype?post=116948"},{"taxonomy":"tax_blogcategory","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_blogcategory?post=116948"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme?post=116948"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_bundle?post=116948"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_contenttheme2?post=116948"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_capability_sitewide?post=116948"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_products_programs?post=116948"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buying_job?post=116948"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_buyer_persona?post=116948"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_sector?post=116948"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/tax_segment?post=116948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}