{"id":116900,"date":"2017-03-08T00:00:00","date_gmt":"2017-03-08T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=116900"},"modified":"2021-03-01T20:09:26","modified_gmt":"2021-03-02T04:09:26","slug":"%eb%a0%88%ea%b1%b0%ec%8b%9c-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-%ec%9d%b8%ed%94%84%eb%9d%bc-%ea%b5%90%ec%b2%b4%eb%a5%bc-%ed%86%b5%ed%95%b4-%ea%b2%bd%ec%9f%81-%ec%9a%b0%ec%9c%84-%ec%84%a0%ec%a0%90","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/%eb%a0%88%ea%b1%b0%ec%8b%9c-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-%ec%9d%b8%ed%94%84%eb%9d%bc-%ea%b5%90%ec%b2%b4%eb%a5%bc-%ed%86%b5%ed%95%b4-%ea%b2%bd%ec%9f%81-%ec%9a%b0%ec%9c%84-%ec%84%a0%ec%a0%90","title":{"rendered":"\ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \uc778\ud504\ub77c \uad50\uccb4\ub97c \ud1b5\ud574 \uacbd\uc7c1 \uc6b0\uc704 \uc120\uc810\ud558\uae30"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text]\uc608\uc804\uc5d0\ub294 \uc0c1\ub2f4\uc0ac\uac00 \uc804\ud654\ub97c \uc5bc\ub9c8\ub098 \ube68\ub9ac \ubc1b\ub294\uc9c0\uc5d0 \ub530\ub77c \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ud488\uc9c8\uc774 \uacb0\uc815\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uacfc\uac70 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \uae30\ub300\uce58\uac00 \ud6e8\uc52c \ub192\uace0 \ub2e4\uc591\ud574\uc9c4 \uc624\ub298\ub0a0\uc758 \uace0\uac1d\ub4e4\uc740 \ud3b8\uc758\uc131, \uc18d\ub3c4, \uc0c1\ub2f4\uc0ac\uc758 \uc804\ubb38\uc131, \ucc44\ub110 \uac00\uc6a9\uc131\uc740 \ubb3c\ub860 \uac1c\uc778 \ub9de\ucda4\ud615 \uc778\ud130\ub799\uc158\uae4c\uc9c0 \uc694\uad6c\ud569\ub2c8\ub2e4.<\/p>\n

\uc804 \uc138\uacc4 \ubaa8\ub4e0 \uc0b0\uc5c5\uc758 \uae30\uc5c5\ub4e4\uc740 \uc9c0\uae08\ub9cc\ud07c \uace0\uac1d\uc758 \uae30\ub300\ub97c \ucda9\uc871\ud558\uae30\uac00 \uc5b4\ub835\uace0 \ub610 \uc911\uc694\ud588\ub358 \uc801\uc774 \uc5c6\ub2e4\ub294 \ud604\uc2e4\uc744 \uccb4\uac10\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucee8\ud0dd \uc13c\ud130\ub97c \ub354 \uc774\uc0c1 \ube44\uc6a9\uc774 \ub9ce\uc774 \ub4dc\ub294 \ucf54\uc2a4\ud2b8 \uc13c\ud130\ub85c \uac04\uc8fc\ud574\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. \uc624\ud788\ub824 \uace0\uac1d\uc744 \uc704\ud55c \ub178\ub825\uc744 \uc9c0\uc18d\uc801\uc73c\ub85c \uac80\uc99d \ubc1b\ub294 \ud575\uc2ec \uc790\uc0b0\uc73c\ub85c \ubcf4\uc544\uc57c \ud569\ub2c8\ub2e4. \ubaa8\ub4e0 \uc778\ud130\ub799\uc158\uc774 \uc911\uc694\ud55c \uc774 \uc2dc\uc810\uc5d0\uc11c \uc11c\ube44\uc2a4 \ud488\uc9c8 \uad00\ub9ac\ub97c \uc18c\ud640\ud788 \ud55c\ub2e4\uba74 \ub9e4\uc6b0 \ube44\uc2fc \ub300\uac00\ub97c \uce58\ub7ec\uc57c \ud560 \uac83\uc785\ub2c8\ub2e4.<\/p>\n

\uae30\uc874 \uc5c5\uacc4 \uc120\ub450 \uc8fc\uc790\ub4e4\uc740 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc2dc\ub300\uc5d0 \ub4a4\ub5a8\uc5b4\uc9c4 \ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc73c\ub85c \uc778\ud574 \uc11c\ube44\uc2a4 \ud488\uc9c8\uc774 \uc800\ud558\ub418\uc5c8\uace0, \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud560 \uc218 \uc5c6\uac8c \ub418\uc5c8\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc774\ub4e4\uc740 \ub2e8\uc808\ub41c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uacfc \uc6d0\ud65c\ud558\uc9c0 \uc54a\uc740 \ub77c\uc6b0\ud305, \uadf8\ub9ac\uace0 \uc2e0\ub8b0\uc131 \ubb38\uc81c\ub97c \uadf8\ub300\ub85c \ubc29\uce58\ud560 \uacbd\uc6b0 \uae30\uc5c5\uc758 \ubbf8\ub798\uac00 \uc5b4\ub5bb\uac8c \ub420 \uac83\uc778\uc9c0 \uace0\uc2ec\ud55c \ub05d\uc5d0 \ub2e8 \ud558\ub098\uc758 \ud1b5\ud569\ud615 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc124\uce58\ud574\uc57c \ud55c\ub2e4\ub294 \uacb0\ub860\uc5d0 \ub3c4\ub2ec\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc0ac\uc77c\ub85c \ubb34\ub108\ub728\ub9ac\uae30<\/strong><\/p>\n

\uc778\ub3c4 \ucd5c\ub300 \uaddc\ubaa8\uc758 \ubbfc\uac04 \uc740\ud589\uc778 ICICI Bank<\/a>\ub294 \ub300\ud615 \uad6d\ucc45 \uc740\ud589\uacfc\uc758 \uacbd\uc7c1 \uc2ec\ud654\uc640 \ub178\ud6c4\ud55c \uc778\ud504\ub77c\ub85c \uc778\ud55c \uc5b4\ub824\uc6c0\uc744 \ub3d9\uc2dc\uc5d0 \uacaa\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \uc740\ud589\uc758 \ucee8\ud0dd \uc13c\ud130\ub294 \uc5ec\ub7ec \uac1c\uc758 \ucc44\ub110\uc774 \uc0ac\uc77c\ub85c\ucc98\ub7fc \ub098\ub258\uc5b4 \uc788\uc5b4 \uc0c1\ub2f4\uc0ac\uac00 \uace0\uac1d \uc5ec\uc815\uc744 \uc81c\ub300\ub85c \ud30c\uc545\ud560 \uc218 \uc5c6\uc5c8\uc2b5\ub2c8\ub2e4. \uc124\uc0c1\uac00\uc0c1\uc73c\ub85c \uc778\ubc14\uc6b4\ub4dc \ud1b5\ud654, \uc774\uba54\uc77c \ubc0f \uae30\ud0c0 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\uc744 \uc11c\ub85c \ub2e4\ub978 \uc5c5\uccb4\uac00 \uad00\ub9ac\ud558\uace0 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uacb0\uad6d \ud6a8\uc728\uc131\uc774 \ud06c\uac8c \ub5a8\uc5b4\uc84c\uace0, \uc774\ub294 \uace0\uac1d\uacfc \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601 \uc804\ubc18\uc5d0 \ubd80\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\ucce4\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc2dc\uc2a4\ud15c\uc758 \uc218\uba85\uc774 \ub2e4\ud574\uac10\uc5d0 \ub530\ub77c ICICI Bank\ub294 Genesys\uc5d0 \ub3c4\uc6c0\uc744 \uc694\uccad\ud588\uc2b5\ub2c8\ub2e4. \uc624\ub798\ub41c \ub808\uac70\uc2dc \uc778\ud504\ub77c\ub97c Genesys \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc<\/a>\uc73c\ub85c \uad50\uccb4\ud55c \ud6c4, \uc804\ubc29\uc704\uc801\uc778 \ubdf0\ub97c \ud1a0\ub300\ub85c \uc5ec\ub7ec \ucc44\ub110\uc5d0\uc11c\uc758 \uc778\ud130\ub799\uc158\uc744 \uad00\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\ub294 \uc0ac\uc6a9\uc774 \uac04\ud3b8\ud55c \uc0c1\ub2f4\uc0ac \ub370\uc2a4\ud06c\ud0d1<\/a>\uc5d0\uc11c \uace0\uac1d \uc5ec\uc815\uc744 \uc0b4\ud3b4\ubcf4\uba74\uc11c \ub9e5\ub77d \uc815\ubcf4\uac00 \ubc18\uc601\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uace0, \ub530\ub77c\uc11c \ucc28\ubcc4\ud654\ub41c \uc11c\ube44\uc2a4\ub85c \uacbd\uc7c1\ub825\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

Genesys \uc81c\ud488\uc744 \ucc98\uc74c \ubc30\ud3ec\ud55c \ub4a4\ub85c ICICI Bank\ub294 \uc740\ud589\uc758 \uc11c\ube44\uc2a4 \uc5ed\ub7c9 \uac15\ud654\ub97c \uc704\ud574 \uc9c0\uc18d\uc801\uc73c\ub85c \uc0c8\ub85c\uc6b4 \uc194\ub8e8\uc158\uc744 \ucd94\uac00\ud588\uace0, \uadf8 \uacb0\uacfc \uace0\uac1d \ub9cc\uc871\ub3c4\uac00 10% \ud5a5\uc0c1\ub418\uace0 \uc0c1\ub2f4\uc0ac \uc0dd\uc0b0\uc131\uc740 15% \uac1c\uc120\ub418\ub294 \ub4f1 \uad04\ubaa9\ud560 \ub9cc\ud55c \uc131\uacfc\ub97c \uac70\ub450\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc2dc\uc2a4\ud15c \ubd88\uc548\uc815\uc131 \uadf9\ubcf5<\/strong><\/p>\n

ICICI Bank\uc640 \ub9c8\ucc2c\uac00\uc9c0\ub85c, TXU Energy(TXUE) \ub610\ud55c \uacbd\uc7c1\uc774 \uce58\uc5f4\ud55c \uc2dc\uc7a5\uc744 \uc774\ub044\ub294 \uc5c5\uacc4 \uc120\ub450 \uae30\uc5c5\uc785\ub2c8\ub2e4. \ud14d\uc0ac\uc2a4 \ucd5c\ub300\uc758 \uc18c\ub9e4\uc6a9 \uc5d0\ub108\uc9c0 \uacf5\uae09\uc5c5\uccb4\uc778 TXUE<\/a>\ub294 \ucee8\ud0dd \uc13c\ud130 \uc778\ud504\ub77c\uac00 \uc5ec\ub7ec \uc5c5\uccb4\uc5d0 \ubd84\uc0b0\ub418\uc5b4 \uc788\uc5b4 \ubb38\uc81c\uac00 \ub04a\uc774\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. \ud1b5\ud654 \ub04a\uae40, \uc74c\uc131 \ud488\uc9c8 \ubd88\ub7c9, \ub370\uc774\ud130 \ub3d9\uae30\ud654 \uc624\ub958, \uc2e0\ub8b0\uc131 \uc800\ud558 \ub4f1 \uac01\uc885 \uc11c\ube44\uc2a4 \uad00\ub828 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud588\uc2b5\ub2c8\ub2e4. \ubb38\uc81c\uac00 \ub04a\uc774\uc9c0 \uc54a\uace0 \ubc1c\uc0dd\ud588\uae30 \ub54c\ubb38\uc5d0 160\ub9cc \uace0\uac1d\uc5d0\uac8c \uc77c\uad00\uc131 \uc788\ub294 \uace0\ud488\uc9c8 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30\uac00 \uc5b4\ub824\uc6e0\uc2b5\ub2c8\ub2e4.<\/p>\n

TXUE\ub294 \ucd5c\uace0 \uc218\uc900\uc758 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574\uc11c\ub294 \ucee8\ud0dd \uc13c\ud130\ub97c \uac04\uc18c\ud654\ud558\uace0 \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud569\ud574\uc57c \ud55c\ub2e4\ub294 \uc0ac\uc2e4\uc744 \uae68\ub2ec\uc558\uc2b5\ub2c8\ub2e4. \uc774\uc5d0 \ub530\ub77c \uae30\uc874 \uc5c5\uccb4\ub97c \ube44\ub86f\ud55c \uc5ec\ub7ec \uc5c5\uccb4\ub97c \uc885\ud569\uc801\uc73c\ub85c \ud3c9\uac00\ud55c \ud6c4 Genesys\ub97c \uae30\uc220 \ud30c\ud2b8\ub108\ub85c \ucd5c\uc885 \uc120\ud0dd\ud588\uc2b5\ub2c8\ub2e4. Genesys \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc124\uce58\ud55c TXUE\ub294 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uace0, \ucee8\ud0dd \uc13c\ud130 \uc0ac\uc774\ud2b8 \uc5ec\ub35f \uacf3\uc744 \uccb4\uacc4\uc801\uc73c\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\uc81c\ub294 \uc2e0\uc18d\ud558\uac8c \uc0c8 \uc0ac\uc774\ud2b8\ub97c \uc124\uce58\ud558\uace0, \ud1b5\ud654\ub7c9\uc774 \ubab0\ub9ac\ub294 \ud53c\ud06c\ud0c0\uc784\uc5d0\ub294 \uc0ac\uc774\ud2b8 \uac04\uc5d0 \ud1b5\ud654\ub7c9\uc744 \uc2e0\uc18d\ud788 \uc62e\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \ud5a5\uc0c1\ub41c \ud1b5\uacc4 \ubc0f \ubd84\uc11d<\/a> \uae30\ub2a5\uc73c\ub85c \uc5c5\ubb34\uc0c1 \uc758\uc0ac\uacb0\uc815\uc744 \ub354 \ud6a8\uacfc\uc801\uc73c\ub85c \ub0b4\ub9b4 \uc218 \uc788\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. ICICI Bank\uc758 \uc0ac\ub840\uc640 \ub9c8\ucc2c\uac00\uc9c0\ub85c TXUE\ub3c4 \uae30\uc874 \uc778\ud504\ub77c \uad50\uccb4 \uc774\ud6c4 \ub9c9\ub300\ud55c \uc774\uc775\uc744 \ub204\ub9ac\uace0 \uc788\uc2b5\ub2c8\ub2e4. 99.98%\uc5d0 \ub2ec\ud558\ub294 \uac00\ub3d9 \uc2dc\uac04, 40%\uac00 \ub118\ub294 \ucee8\ud0dd \uc13c\ud130 \ube44\uc6a9 \uc808\uac10 \ud6a8\uacfc\uc640 \uace0\uac1d \ubd88\ub9cc \ub300\ud3ed \uac10\uc18c\ub294 \uadf8 \uc77c\ubd80\uc5d0 \ubd88\uacfc\ud569\ub2c8\ub2e4.<\/p>\n

\uc774\uae30\uc885 ACD \uc2dc\uc2a4\ud15c \uc81c\uac70<\/strong><\/p>\n

Live Nation Entertainment\uc758 4\uac1c \uc0ac\uc5c5\ubd80 \uc911 \ud558\ub098\uc778 Ticketmaster<\/a>\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uc774\ubca4\ud2b8 \ud2f0\ucf13 \ud310\ub9e4\uc5c5\uccb4\uc785\ub2c8\ub2e4. \uc774 \ud68c\uc0ac\ub294 \uc138\uacc4 5\ub300 \uc804\uc790 \uc0c1\uac70\ub798 \uc0ac\uc774\ud2b8\ub97c \uc6b4\uc601 \uc911\uc774\uba70, 14\uacf3\uc758 \ud574\uc678 \ucee8\ud0dd \uc13c\ud130\ub97c \uc6b4\uc601\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud2f0\ucf13 \ud310\ub9e4\ub7c9\uc740 \uc810\uc810 \ub298\uc5b4\ub098\ub294 \ubc18\uba74, \ucd5c\ub300 \uc6a9\ub7c9\uc73c\ub85c \uac00\ub3d9 \uc911\uc778 \uc774\uae30\uc885 ACD \uc2dc\uc2a4\ud15c\uc740 \uc218\uba85\uc774 \ub2e4\ud558\uc5ec \uc720\uc9c0\ubcf4\uc218\ud558\uae30\ub3c4 \uc5b4\ub835\uace0 \ube44\uc6a9\uc774 \ub9ce\uc774 \ub4e4\uc5c8\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c Ticketmaster\ub294 \ub300\ub300\uc801\uc778 \uae30\uc220 \uc810\uac80\uc774 \ud544\uc694\ud55c \uc0c1\ud669\uc774\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\uc5d0 \ub530\ub77c \uc774 \ud68c\uc0ac\ub294 Genesys SIP \ucee8\ud0dd \uc13c\ud130\ub97c \ucd5c\ub300 \uaddc\ubaa8\ub85c \uad6c\ud604\ud558\ub294 \ub4f1 \uc885\ud569\uc801\uc778 \uac1c\ud3b8 \uacc4\ud68d\uc5d0 \ucc29\uc218\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n

Ticketmaster\ub294 Genesys \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc124\uce58\ud558\ub294 \ud55c\ud3b8 \ud68c\uc0ac\uc758 \ucee8\ud0dd \uc13c\ud130 \uae30\uc220\uc744 \ud1b5\ud569\ud558\uace0, SIP\ub97c \ud1b5\ud574 \ucee8\ud0dd \uc13c\ud130\uc758 \uc0c1\ub2f4\uc0ac\ub97c \uc5f0\uacb0\ud558\uace0, \uc6d0\uaca9 \uc0c1\ub2f4 \uc13c\ud130\ub97c \uc6b4\uc601\ud568\uc73c\ub85c\uc368 \uc804\ubc18\uc801\uc778 \uc0c1\ub2f4\uc0ac \ud6a8\uc728\uc131\uc744 \ud68d\uae30\uc801\uc73c\ub85c \ub192\uc77c \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uace0\uac1d \ucda9\uc131\ub3c4\uc640 \uc138\uacc4 \uc815\uc0c1\uae09 \uc11c\ube44\uc2a4 \uc5ed\ub7c9\uc744 \ud55c\uce35 \ub354 \ub192\uc5ec\uc904 \ud2b9\ubcc4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud55c \uba40\ud2f0\ubbf8\ub514\uc5b4 \uac1c\uc778\ud654\ub3c4 \ucd94\uac00\ud588\uc2b5\ub2c8\ub2e4. \ub178\ud6c4\ud55c \uc778\ud504\ub77c\ub97c \uad50\uccb4\ud55c Ticketmaster\ub294 \ud32c\ub4e4\uc758 \ub9cc\uc871\ub3c4\uc640 \uc0c1\ub2f4\uc0ac \ud6a8\uc728\uc131 \uc81c\uace0\ub77c\ub294 \ub450 \ub9c8\ub9ac \ud1a0\ub07c\ub97c \ubaa8\ub450 \uc7a1\uc744 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc6b4\uc601 \ube44\uc6a9 \uc808\uac10 \ubc0f \ud1b5\ud654 \ub370\uc774\ud130 \ucd94\uc801 \ub4f1 \uc5ec\ub7ec \uac00\uc9c0 \ubd80\uc218\uc801\uc778 \ud6a8\uacfc\ub3c4 \uc5bb\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158\uc744 \uc720\uc9c0\ud560 \uc9c0, \uc544\ub2c8\uba74 \uad50\uccb4\ud560 \uc9c0 \uace0\ubbfc\uc911\uc774\uc2ed\ub2c8\uae4c?<\/p>\n

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