{"id":116898,"date":"2017-03-01T00:00:00","date_gmt":"2017-03-01T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=116898"},"modified":"2021-03-07T22:28:12","modified_gmt":"2021-03-08T06:28:12","slug":"%ec%84%b1%ea%b3%b5%ec%a0%81%ec%9d%b8-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-%eb%a7%88%ec%9d%b4%ea%b7%b8%eb%a0%88%ec%9d%b4%ec%85%98%ec%9d%98-5-%eb%8b%a8%ea%b3%84","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ko-kr\/blog\/post\/%ec%84%b1%ea%b3%b5%ec%a0%81%ec%9d%b8-%ec%bb%a8%ed%83%9d-%ec%84%bc%ed%84%b0-%eb%a7%88%ec%9d%b4%ea%b7%b8%eb%a0%88%ec%9d%b4%ec%85%98%ec%9d%98-5-%eb%8b%a8%ea%b3%84","title":{"rendered":"\uc131\uacf5\uc801\uc778 \ucee8\ud0dd \uc13c\ud130 \ub9c8\uc774\uadf8\ub808\uc774\uc158\uc758 5 \ub2e8\uacc4"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text]’\uc601\uc6d0\ud55c \uac83\uc740 \uc5c6\ub2e4’ \ub294 \ub9d0\uc740 \uc774\ub860\uc0c1\uc73c\ub85c\ub294 \uac04\ub2e8\ud55c \uac1c\ub150\uc774\uc9c0\ub9cc, \uc2e4\uc81c\ub85c \uae68\ub2eb\uae30 \uae4c\uc9c0\ub294 \uc624\ub79c \uc2dc\uac04\uc774 \uac78\ub9ac\uae30 \ub9c8\ub828\uc785\ub2c8\ub2e4. \uc2ec\uc9c0\uc5b4 \ubcc0\ud654\uac00 \ucd5c\uc120\uc758 \uc120\ud0dd\uc778 \uc21c\uac04\uc5d0 \uc870\ucc28\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4. \uc775\uc219\ud55c \ud604\uc2e4\uc5d0 \uc548\uc8fc\ud558\uace0 \ubcc0\ud654\ub97c \ub450\ub824\uc6cc \ud558\ub294 \uac83\uc774 \uc778\uac04\uc758 \ubcf8\uc131\uc774\uae30 \ub54c\ubb38\uc785\ub2c8\ub2e4. \uc774\ub294 \ucee8\ud0dd \uc13c\ud130\uc5d0\ub3c4 \ub611\uac19\uc774 \uc801\uc6a9\ub429\ub2c8\ub2e4.<\/p>\n

\uc624\ub298\ub0a0 \uace0\uac1d\ub4e4\uc740 \uc644\ubcbd\ud55c \uac1c\uc778 \ub9de\ucda4\ud615 \uc634\ub2c8\ucc44\ub110 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ubc1b\uae30\ub97c \uc6d0\ud558\uc9c0\ub9cc, \uc774\ub7ec\ud55c \uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d\uc744 \ubc18\uc601\ud558\uc9c0 \ubabb\ud558\ub294 \ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \uc778\ud504\ub77c<\/a> \ub54c\ubb38\uc5d0 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub178\ud6c4\ud654\ub41c \uc2dc\uc2a4\ud15c\uc744 \ubcf4\uc720\ud55c \uae30\uc5c5\ub4e4\uc740 \uc774\ub85c \uc778\ud574 \ud30c\uc0dd\ub41c \uc5ec\ub7ec\uac00\uc9c0 \ubb38\uc81c\uc810\uc73c\ub85c \uc778\ud574 \ubcf5\uc7a1\ud55c \uc5c5\uadf8\ub808\uc774\ub4dc \ubc0f \ub9c8\uc774\uadf8\ub808\uc774\uc158 \uc791\uc5c5\uc5d0 \ub9ce\uc740 \uc2dc\uac04 \ubc0f IT \uc790\uc6d0\uc744 \ub0ad\ube44\ud558\uace0 \uc788\ub294 \uc2e4\uc815\uc785\ub2c8\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c, \uae30\uc874\uc758 \uc775\uc219\ud55c \uc2dc\uc2a4\ud15c\uc774 \uc810\uc810 \ud55c\uacc4\uc5d0 \ubd80\ub52a\ud788\ub2e4 \ubcf4\ub2c8 \uc548\uc815\uc131\uacfc \uc11c\ube44\uc2a4\ub3c4 \ud0c0\uaca9\uc744 \uc785\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ucc44\ub110\ub4e4\uc774 \ucd94\uac00\ub418\uba74\uc11c \uc0c1\ud669\uc740 \ub354\uc6b1 \uc545\ud654\ub418\uc5b4 \uac11\ub2c8\ub2e4. \uadf8\ub7fc\uc5d0\ub3c4 \ubd88\uad6c\ud558\uace0 \uc0c8\ub85c\uc6b4 \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158<\/a>\uc744 \uace0\ub824\ud560\ub9cc\ud55c \uc774\uc720\uac00 \ucda9\ubd84\ud558\uc9c0 \uc54a\ub2e4\uace0 \uc0dd\uac01\ub41c\ub2e4\uba74, \uae30\uc874 \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158 \uacf5\uae09\uc5c5\uccb4\ub4e4\uc774 \uacaa\uace0 \uc788\ub294 \ubd88\uc548\uc815\ud55c \uc7ac\ubb34 \ud604\ud669<\/a>\uc73c\ub85c \uc778\ud574 \ubd88\ud655\uc2e4\uc131\uc774 \uac00\uc911\ub41c\ub2e4\ub294 \uc810\uc744 \uba85\uc2ec\ud574\uc57c \ud569\ub2c8\ub2e4. \uace0\uac1d\uc758 \uae30\ub300\uac00 \uac08\uc218\ub85d \ub2e4\uc591\ud574\uc9c0\uace0 \uc788\ub294 \uc0c1\ud669\uc5d0\uc11c\ub294 \uc9c0\uc18d\uc801\uc73c\ub85c \ud601\uc2e0\uc5d0 \ud22c\uc790\ud558\ub294 \ubca4\ub354\uc758 \ubbf8\ub798 \uc9c0\ud5a5\uc801\uc778 \uc194\ub8e8\uc158\uc744 \uc120\ud0dd\ud558\ub294 \uac83\uc740 \uc774\uc81c \uc7a5\uae30\uc801 \uc131\uacf5\uc744 \uc704\ud55c \ud544\uc218 \uc0ac\ud56d\uc785\ub2c8\ub2e4.<\/p>\n

\ub2e4\ud589\uc778\uac83\uc740, \ucee8\ud0dd \uc13c\ud130 \uc778\ud504\ub77c\uc758 \uc218\uba85\uc774 \ub2e4 \ud55c \uacbd\uc6b0\uc5d0<\/a>\u00a0\uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uc0c8\ub85c\uc6b4 \uc635\uc158\ub4e4\uc774 \uc788\ub2e4\ub294 \uac83\uc785\ub2c8\ub2e4. \ud2b9\ud788 \uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc \ud638\ud658 \uac00\ub2a5\ud558\uace0, \ubaa8\ub4e0 \ucc44\ub110 \ubc0f \uc811\uc810\uc744 \uc9c0\uc6d0\ud558\ub294 \ud1b5\ud569 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc73c\ub85c \ub9c8\uc774\uadf8\ub808\uc774\uc158\ud558\ub294 \uac83\uc774 \uac00\uc7a5 \ud604\uba85\ud55c \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud601\uc2e0\uc744 \ud1b5\ud574 \uc2e0\ub8b0\uc131 \ubc0f \uc548\uc804\uc131\uc744 \uac16\ucd98 \uc9c4\uc815\ud55c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc131\uacf5\uc801\uc778 \ub9c8\uc774\uadf8\ub808\uc774\uc158\uc758 5\ub2e8\uacc4\uc5d0 \ub300\ud574 \uc544\ub798\uc5d0\uc11c \uc790\uc138\ud788 \uc0b4\ud3b4\ubcf4\ub3c4\ub85d \ud558\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

1.\u00a0 \uae30\uc5c5\uc758 \ud604\uc7ac\uc640 \ubbf8\ub798 \ud3c9\uac00<\/strong><\/p>\n

\uccab \ub2e8\uacc4\ub294 \uae30\uc5c5\uc758 \ud604\uc8fc\uc18c\uc640 \ud5a5\ud6c4 \uae30\uc5c5\uc758 \ub098\uc544\uac08 \ubc29\ud5a5\uc744 \uba74\ubc00\ud788 \uc0b4\ud3b4\ubcf4\ub294 \uac83\uc785\ub2c8\ub2e4. \uae30\uc5c5\uc758 \uc7a5\uae30\uc801 \ube44\uc988\ub2c8\uc2a4 \ub2c8\uc988\uc5d0 \uac00\uc7a5 \ubd80\ud569\ud558\ub294 \ubc30\ud3ec \ubc29\uc2dd\uc744 \uace0\ub824\ud558\uc2ed\uc2dc\uc624. \ud074\ub77c\uc6b0\ub4dc\uc758 \uacbd\uc6b0, \uc2e0\uc18d\ud55c \ubc30\ud3ec, \ud655\uc7a5\uc131, \ucd1d \uc18c\uc720 \ube44\uc6a9 \uac10\uc18c \ub4f1\uc758 \uc2e4\uc9c8\uc801\uc778 \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uae30\uc220\uc5d0 \uc911\uc810\uc744 \ub450\ub294 \uac83 \uc774\uc678\uc5d0\ub3c4 \uc0c8\ub86d\uac8c \ud5a5\uc0c1\ub41c \uae30\ub2a5\ub4e4\uc774 \uae30\uc5c5 \uc870\uc9c1\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5\ub825\uc744 \uace0\ub824\ud574 \ubcf4\uc544\uc57c \ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \uc634\ub2c8\ucc44\ub110 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uc5ed\ub7c9\uc744 \uac16\ucd94\uac8c \ub418\uba74 \uc0c1\ub2f4\uc0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc774\ub97c \uad00\ub9ac\ud558\ub294 \ubd80\uc11c\uc5d0 \uc0c8\ub85c\uc6b4 \ub3c4\uc804 \uacfc\uc81c\uc640 \uae30\ud68c\uac00 \uc8fc\uc5b4\uc9c0\uac8c \ub429\ub2c8\ub2e4. \ucd94\uac00\uc801\uc778 \uc0c1\ub2f4\uc0ac \uad50\uc721\uc774\ub098 \ub0b4\ubd80\uc801\uc778 \uc870\uc9c1 \uac1c\ud3b8\uc774 \ud544\uc694\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uac1c\uc778 \ub9de\ucda4\ud615 \uc140\ud504 \uc11c\ube44\uc2a4<\/a> \uc81c\uacf5 \uc5ed\ub7c9\uc774 \ud5a5\uc0c1\ub418\uba74, \uace0\uac1d\uc774 \uc140\ud504 \uc11c\ube44\uc2a4 \ucc44\ub110\ub85c \uc0c1\ub2f9\uc218 \uc804\ud658\ud560 \uac00\ub2a5\uc131\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

2.\u00a0 \u00a0\uae30\uc874 \uc2dc\uc2a4\ud15c \uc720\uc9c0 vs. \uc2e0\uaddc \uae30\uc220\ub85c \ub300\uccb4<\/strong><\/p>\n

\ub9ce\uc740 \uae30\uc5c5\uc5d0\ub294 \uace0\uac1d \uc5ec\uc815\uc758 \ud30c\uc545 \ubc0f \uad00\ub9ac\uc5d0 \ud544\uc694\ud55c \uc8fc\uc694 \ub370\uc774\ud130\ub97c \uc81c\uacf5\ud558\ub294 \uae30\uc874 \uc2dc\uc2a4\ud15c\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\ub4e4\uc758 \ub85c\ub4dc\ub9f5\uc744 \uace0\ub824\ud558\uc5ec \ud574\ub2f9 \uc2dc\uc2a4\ud15c\uc744 \uc720\uc9c0\ud560\uc9c0 \uc544\ub2c8\uba74 \uc2e0\uaddc \uae30\uc220\ub85c \ub300\uccb4\ud560\uc9c0\ub97c \uc0dd\uac01\ud574\uc57c \ud569\ub2c8\ub2e4. \ud1b5\uacc4 \ub9ac\ud3ec\ud305 \ubc0f \ub300\uc2dc\ubcf4\ub4dc \uc6b4\uc601 \uc2dc\uc2a4\ud15c\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 \uae30\uc220 \ud50c\ub7ab\ud3fc\uc73c\ub85c\uc758 \uc804\ud658\uc740 \ud544\uc694\ud55c \uae30\ub2a5\uc774 \ubb34\uc5c7\uc774\uace0, \uc774 \uae30\ub2a5\ub4e4\uc774 \uc5b4\ub5bb\uac8c \uc0ac\uc6a9\ub418\uace0 \uc788\ub294\uc9c0\uc5d0 \ub300\ud574 \ub2e4\uc2dc \ud55c \ubc88 \uc0dd\uac01\ud574\ubcfc \uc218 \uc788\ub294 \uac00\uc7a5 \uc774\uc0c1\uc801\uc778 \uc2dc\uae30\uc785\ub2c8\ub2e4. \uace0\uac1d \uacbd\ud5d8 \ubaa8\ub2c8\ud130\ub9c1 \ubc0f \uad00\ub9ac\ub97c \uc704\ud55c \uc0c8\ub86d\uace0 \ub2e4\uc591\ud55c \ub3c4\uad6c\ub294 \uac1c\uc778 \ub9de\ucda4\ud654\ub41c \uace0\uac1d \uc5ec\uc815\uc744 \uc9c0\uc6d0\ud558\uae30 \uc704\ud55c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc758 \ud544\uc218 \uc694\uc18c\uc785\ub2c8\ub2e4.<\/p>\n

3.\u00a0 \u00a0<\/strong>\uba40\ud2f0 \ubca4\ub354 vs. \ud1b5\ud569<\/strong><\/p>\n

ACD \ubc0f IVR \uc2dc\uc2a4\ud15c\uc774 \uacfc\uac70\ubcf4\ub2e4 \ub354\uc6b1 \ubcf5\uc7a1\ud55c \ud615\ud0dc\ub85c \ubcc0\ud654\ub418\uc5b4 \uc788\ub2e4\uba74, \u00a0\uc6cc\ud06c\ud3ec\uc2a4 \uad00\ub9ac, \ub179\ucde8, \ud488\uc9c8 \uad00\ub9ac \ub4f1 \ud2b9\uc815 \uae30\ub2a5\uc744 \uacf5\uae09\uc744 \uc704\ud574 \uc678\ubd80 \uc2dc\uc2a4\ud15c\ub4e4\uc744 \uc0c1\ub2f9\uc218 \ucd94\uac00\ud588\uc744 \uac83\uc774\uace0, \uc2ec\uc9c0\uc5b4\ub294 \uc2dc\uc2a4\ud15c\uc744 \uc790\uccb4 \uac1c\ubc1c\ud55c \uacbd\uc6b0\ub3c4 \uc788\uc744 \uac83\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\ub4e4\uc744 \uad00\ub9ac\ud558\uace0 \uc720\uc9c0\ud558\ub824\uba74 \uc194\ub8e8\uc158 \uacf5\uae09\uc5c5\uccb4\ub294 \ubb3c\ub860\uc774\uace0 \uc194\ub8e8\uc158 \uc9c0\uc6d0 \ubc0f \uad00\ub9ac\ub97c \uc704\ud55c \ub0b4\ubd80 \ub9ac\uc18c\uc2a4\uc5d0\ub3c4 \ub9cc\ub9cc\uce58 \uc54a\uc740 \ube44\uc6a9\uc744 \uc9c0\ubd88\ud574\uc57c \ud569\ub2c8\ub2e4. \uc989, \ucee8\ud0dd \uc13c\ud130\uac00 \ubcf5\uc7a1\ud574\uc9c0\uba74 \ucd94\uac00 \uc2dc\uc2a4\ud15c\ub4e4\uc758 \ud1b5\ud569 \uad00\ub9ac\ub294 \uc0c1\ub2f9\ud788 \uc5b4\ub824\uc6b4 \uc791\uc5c5\uc774 \ub418\uace0 \ub9d9\ub2c8\ub2e4. \uae30\uc874\uc758 \ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc744 \uc720\uc9c0\ud558\uba74\uc11c \uac01\uac01 \uae30\ub2a5\uc744 \ub530\ub85c \ub193\uace0 \ubcfc \ub54c \u201c\ucd5c\uace0\uc758 \uc81c\ud488\u201d\ub4e4\uc744 \ucd94\uac00\ud558\ub294 \uc804\ub7b5, \ub610\ub294 \uae30\uc874\uc758 \ub808\uac70\uc2dc \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc744 \uc720\uc9c0\ud558\ub294 \ub370\uc5d0\uc11c \uc624\ub294 \ud3b8\uc548\ud568\uc774 \ud574\ub2f9 \uae30\ub2a5\ub4e4\uc744 \ud558\ub098\uc758 \uc2dc\uc2a4\ud15c\uc5d0 \ud1b5\ud569\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \ud6a8\uacfc\ub4e4\ubcf4\ub2e4 \ub354 \uc911\uc694\ud55c \uc9c0\ub97c \ubd84\uc11d\ud558\uace0 \uacb0\uc815\ud574\uc57c \ud569\ub2c8\ub2e4.<\/p>\n

4.\u00a0 \u00a0<\/strong>\uc131\uacf5\uc744 \uc704\ud55c \uc870\uc9c1 \uc815\ube44<\/strong><\/p>\n

\uc634\ub2c8\ucc44\ub110 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uc9c0\uc6d0\ud558\ub294 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc740 \uace0\uac1d\uc5d0\uac8c \ud3b8\ub9ac\ud558\uace0 \uc218\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83 \ubfd0 \uc544\ub2c8\ub77c \uc0c1\ub2f4\uc0ac\uac00 \uc0c8\ub85c\uc6b4 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \ubaa8\ub4e0 \ucc44\ub110\uacfc \uc811\uc810\uc5d0 \uac78\uccd0 \ucd5c\uc801\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\ub3c4\ub85d \ub2e4\uc591\ud55c \uc774\uc810\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc774\uc5d0 \uc55e\uc11c, \ubcf4\ub2e4 \ub192\uc740 \uc0c1\ub2f4\uc0ac \uc2a4\ud0ac \uc218\uc900\uc5d0 \ub300\ud55c \uc0c8\ub85c\uc6b4 \uc694\uad6c\uc0ac\ud56d\ub4e4\uc744 \uacc4\ud68d\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 \ucd94\uac00 \uad50\uc721 \ubc0f \uc778\ub825 \ucda9\uc6d0\uc5d0 \ub300\ud55c \ud544\uc694\uc131\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

5.\u00a0 \u00a0<\/strong>\uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d \uc9c0\uc6d0\uc744 \uc704\ud55c \uc0ac\uc804 \uacc4\ud68d<\/strong><\/p>\n

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\uadc0\uc0ac\uac00 \ud604\uc7ac \uc0ac\uc6a9 \uc911\uc778 \ucee8\ud0dd \uc13c\ud130 \ud50c\ub7ab\ud3fc\uc740 \ub04a\uae40\uc5c6\uc774 \uc218\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5\uc5d0 \uac78\ub9bc\ub3cc\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. Genesys\uac00 \uc9c4\uc815\ud55c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc73c\ub85c \uac00\ub294 \uae38\uc744 \uc81c\uc2dc\ud574 \ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4. \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uc704\ud55c \uae30\uc220 \ub85c\ub4dc\ub9f5(Technology Roadmap for Omnichannel Customer Engagement)<\/em>\u00a0Executive Brief<\/em>\ub97c \ud655\uc778\ud574 \ubcf4\uc2dc\uae30 \ubc14\ub78d\ub2c8\ub2e4.<\/em>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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