{"id":437871,"date":"2022-06-27T17:48:37","date_gmt":"2022-06-28T00:48:37","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=437871"},"modified":"2022-07-04T18:00:50","modified_gmt":"2022-07-05T01:00:50","slug":"aia%ec%83%9d%eb%aa%85-%ea%b5%ad%eb%82%b4-%ea%b8%88%ec%9c%b5%ea%b6%8c-%ec%b5%9c%ec%b4%88%eb%a1%9c-saas-%ea%b8%b0%eb%b0%98-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c-%ec%bb%a8%ed%83%9d%ec%84%bc%ed%84%b0","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/aia%ec%83%9d%eb%aa%85-%ea%b5%ad%eb%82%b4-%ea%b8%88%ec%9c%b5%ea%b6%8c-%ec%b5%9c%ec%b4%88%eb%a1%9c-saas-%ea%b8%b0%eb%b0%98-%ed%81%b4%eb%9d%bc%ec%9a%b0%eb%93%9c-%ec%bb%a8%ed%83%9d%ec%84%bc%ed%84%b0","title":{"rendered":"AIA\uc0dd\uba85, \uad6d\ub0b4 \uae08\uc735\uad8c \ucd5c\ucd08\ub85c SaaS \uae30\ubc18 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ub3c4\uc785"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1572299908147{padding-bottom: 0px !important;}”][vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text el_class=”pre_h1″]28\/06\/2022[\/vc_column_text][vc_column_text]<\/p>\n

AIA\uc0dd\uba85, \uad6d\ub0b4 \uae08\uc735\uad8c \ucd5c\ucd08\ub85c SaaS \uae30\ubc18 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ub3c4\uc785<\/h1>\n

\ub514\uc9c0\ud138 \ud601\uc2e0 \ud1b5\ud55c \uc9c1\uc6d0 \ubc0f \uace0\uac1d \ub9cc\uc871 \uac00\uc18d\ud654 \ub098\uc11c<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1572297878492{padding-top: 0px !important;}”][vc_row][vc_column][vc_column_text](\uc11c\uc6b8 \u2014 2022\ub1446\uc6d4 28\uc77c) \uace0\uac1d \uacbd\ud5d8 \uc624\ucf00\uc2a4\ud2b8\ub808\uc774\uc158 \ubc0f \uae00\ub85c\ubc8c \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae<\/sup> (www.genesys.com\/ko-kr)\ub294 AIA\uc0dd\uba85\uc774 \uad6d\ub0b4 \uae08\uc735\uad8c \ucd5c\ucd08\ub85c \ud37c\ube14\ub9ad \ud074\ub77c\uc6b0\ub4dc\uc5d0\uc11c \uc6b4\uc601\ub418\ub294 SaaS \uae30\ubc18 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc CXTM<\/sup>\ub97c \ub3c4\uc785\ud574 \ub514\uc9c0\ud138 \ud601\uc2e0\uc744 \ud1b5\ud55c \uc9c1\uc6d0 \ubc0f \uace0\uac1d \ub9cc\uc871 \uac00\uc18d\ud654\uc5d0 \ub098\uc120\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

\uad6d\ub0b4 \uae08\uc735\uad8c \ucd5c\ucd08\ub85c \uc81c\ub124\uc2dc\uc2a4(Genesys)\uc758 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub97c \ub3c4\uc785\ud55c AIA\uc0dd\uba85\uc740 AI \ub4f1 \ucd5c\uc2e0 \uae30\uc220\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc801\uc6a9\ud558\uace0, \ud544\uc694\uc2dc \uc720\uc5f0\ud558\uac8c \ud655\uc7a5\ud560 \uc218 \uc788\ub294 \ud074\ub77c\uc6b0\ub4dc \ud658\uacbd\uc758 \uc7a5\uc810\uc744 \ud65c\uc6a9\ud574 \ubcc0\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0 \ubbfc\ucca9\ud558\uac8c \ub300\uc751\ud558\uace0 \uc9c0\uc18d\uc801\uc778 \ud601\uc2e0\uc744 \uc704\ud55c \uae30\ubc18\uc744 \ub9c8\ub828\ud558\uc600\ub2e4.<\/p>\n

AIA\uc0dd\uba85\uc774 \ucd5c\uc2e0 AI\uae30\ub2a5\uc744 \ucee8\ud0dd\uc13c\ud130\uc5d0 \uc801\uadf9 \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uae30\ubc18\uc744 \ub9c8\ub828\ud568\uc5d0 \ub530\ub77c \uc0c1\ub2f4 \ud658\uacbd\uc774 \uac1c\uc120\ub418\uace0, \uac01 \uc0c1\ub2f4\uc758 \ud488\uc9c8\uc774 \ub300\ud3ed \ud5a5\uc0c1\ub420 \uac83\uc73c\ub85c \uae30\ub300\ub41c\ub2e4. \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub97c \ud1b5\ud574 \uad6c\ud604\ub420 AI\uae30\ub2a5\ub4e4\uc740 AI\ucc57\ubd07\uacfc AI\ucf5c\ubd07\uc744 \ube44\ub86f\ud574 AI\uc5b4\uc2dc\uc2a4\ud134\ud2b8 \ub4f1\uc774\ub2e4. \ud2b9\ud788, AI\uc5b4\uc2dc\uc2a4\ud134\ud2b8 \ub4f1\uc758 \uae30\ub2a5\uc744 \ud1b5\ud574 \uc0c1\ub2f4 \uc911\uc5d0 \ud544\uc694\ud55c \ub370\uc774\ud130\uc640 \uc790\ub8cc\uac00 \uc790\ub3d9\uc73c\ub85c \uc81c\uacf5\ub3fc \uc0c1\ub2f4 \ud488\uc9c8\uc774 \ud5a5\uc0c1\ub420 \uc804\ub9dd\uc774\ub2e4.<\/p>\n

\ub610\ud55c, AI\uc640 \uba38\uc2e0\ub7ec\ub2dd\uc744 \uc801\uc6a9\ud55c \uc0c1\ub2f4 \ud504\ub85c\uc138\uc2a4\ub97c \uad6c\ucd95\ud558\uc5ec \ubcf4\ub2e4 \uac1c\uc778 \ub9de\ucda4\ud654\ub41c \uace0\uac1d \uacbd\ud5d8 \uc81c\uacf5\uc5d0 \uae30\uc5ec\ud560 \uac83\uc73c\ub85c \uae30\ub300\ub41c\ub2e4. \uace0\uac1d\uc758 \uc758\ub3c4\ub97c \ubbf8\ub9ac \ud30c\uc545\ud558\uace0 \uc804\ubb38\uc131 \uc788\ub294 \uc0c1\ub2f4\uc0ac\uac00 \uc790\ub3d9\uc73c\ub85c \ubc30\uc815\ub418\uc5b4 \uace0\uac1d\ub4e4\uc774 \ubcf4\ub2e4 \uc218\uc6d4\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ubc1b\uc744 \uc218 \uc788\uac8c \ub420 \uc608\uc815\uc774\uba70, \ube44\ub300\uba74 \uacbd\ud5d8\uc744 \uc120\ud638\ud558\ub294 MZ\uc138\ub300\ub97c \uc704\ud574 \uc140\ud504 \uc11c\ube44\uc2a4\ub97c \uac15\ud654\ud574 \uace0\uac1d\ub4e4\uc774 \uc2a4\uc2a4\ub85c \uc6d0\ud558\ub294 \ub2f5\uc744 \uc27d\uac8c \ucc3e\uc744 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ub4f1 \uace0\uac1d\ub4e4\uc758 \ub2c8\uc988\uc5d0 \ub9de\ub294 \ub2e4\uc591\ud55c \ucc44\ub110\uacfc \uc11c\ube44\uc2a4\ub85c \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc608\uc815\uc774\ub2e4.<\/p>\n

\uae40\uc601\uc11d AIA \uc0dd\uba85 Technology & \uc624\ud37c\ub808\uc774\uc158 \ubcf8\ubd80\uc7a5\uc740 \u201cAIA\uc0dd\uba85\uc774 SaaS\uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uad6c\ucd95\uc774\ub77c\ub294 \ub3c4\uc804\uc744 \ud55c \uc774\uc720\ub294 \ud68c\uc0ac\uc758 \ubaa8\ub4e0 \ucf54\uc5b4 \uc2dc\uc2a4\ud15c\uc744 \ud37c\ube14\ub9ad \ud074\ub77c\uc6b0\ub4dc\ub85c \uc804\ud658\ud558\uae30 \uc704\ud568\uc774\uace0, SaaS \uc194\ub8e8\uc158\uc774 \uc81c\uacf5\ud558\ub294 \uc9c0\uc18d\uc801\uc778 \uace0\uac1d \uacbd\ud5d8 \uac1c\uc120\uc774 \uac00\ub2a5\ud558\uae30 \ub54c\ubb38\uc774\ub2e4\u201d\ub77c\uba70 \u201c\ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub97c AIA\uc0dd\uba85\uc5d0 \ub3c4\uc785\ud574 \ub354\uc6b1 \uc12c\uc138\ud558\uace0 \uc2e0\uc18d\ud55c \uc0c1\ub2f4\uc744 \uc81c\uacf5\ud558\uc5ec \ud5a5\uc0c1\ub41c \uace0\uac1d \uacbd\ud5d8\uacfc \uc9c1\uc6d0 \ub9cc\uc871\uc744 \uc774\ub04c\uc5b4 \ub0bc \uacc4\ud68d\uc774\ub2e4\u201d\ub77c\uace0 \ub9d0\ud588\ub2e4.<\/p>\n

\uc9c4\uc7ac\ud615 \uc81c\ub124\uc2dc\uc2a4 \ucf54\ub9ac\uc544 \ub300\ud45c\ub294 \u201c\ub300\ud45c\uc801\uc778 \uad6d\ub0b4 \uae08\uc735\uc0ac AIA\uc0dd\uba85\uc5d0 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 AIA\uc0dd\uba85\uc758 \ub514\uc9c0\ud138 \ud601\uc2e0\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\uac8c \ub418\uc5b4 \uae30\uc058\uac8c \uc0dd\uac01\ud55c\ub2e4\u201d\ub77c\uba70, \u201c\uc81c\ub124\uc2dc\uc2a4\ub294 \uae00\ub85c\ubc8c \ub9ac\ub354\uc2ed\uacfc \uc804\ubb38\uac00 \ud480\uc744 \ud65c\uc6a9\ud558\uc5ec AIA \uc0dd\uba85\uc774 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc CX\ub97c \uc774\uc6a9\ud574 \uace0\uac1d \ubc0f \uc9c1\uc6d0 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub3c4\ub85d \uc9c0\uc18d\uc801\uc73c\ub85c \uc9c0\uc6d0\ud560 \uacc4\ud68d\uc774\uba70, \uae08\ubc88 AIA \uc0dd\uba85\uc744 \uc2dc\uc791\uc73c\ub85c \ud5a5\ud6c4 \uad6d\ub0b4 \uae08\uc735\uad8c\uc758 \ubcf8\uaca9\uc801\uc778SaaS \uae30\ubc18 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \uacf5\uae09\uc744 \uc774\uc5b4\uac10\uc73c\ub85c\uc368 \uae08\uc735\uc0ac\ub4e4\uc758 \ub514\uc9c0\ud138 \uc804\ud658\uc744 \ud1b5\ud55c \uace0\uac1d \uacbd\ud5d8 \ud5a5\uc0c1\uc744 \ub3c4\uc6b8 \uac83\uc774\ub2e4\u201d\ub77c\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

 <\/p>\n

\uc81c\ub124\uc2dc\uc2a4(Genesys)\uc5d0 \ub300\ud558\uc5ec<\/strong>
\n\uc81c\ub124\uc2dc\uc2a4\ub294 \ub9e4\ub144 100\uc5ec\uac1c \uad6d\uac00\uc758 \uae30\uc5c5\ub4e4\uc774 \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4 \uc81c\ub124\uc2dc\uc2a4\uc758 \ud074\ub77c\uc6b0\ub4dc, \ub514\uc9c0\ud138 \ubc0f AI \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\uc774 \uacf5\uac10 \uae30\ubc18\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc704\ud55c \u2018\uc11c\ube44\uc2a4\ud615 \uacbd\ud5d8(Experience as a ServiceSM<\/sup>)\u2019\uc774\ub77c\ub294 \ube44\uc804\uc744 \uc2e4\ud604\ud560 \uc218 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub97c \ud1b5\ud574 \uae30\uc5c5\ub4e4\uc740 \uc120\uc81c\uc801\uc774\uace0 \uc608\uce21 \uac00\ub2a5\ud558\uba70 \ucd08 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \ub9c8\ucf00\ud305, \uc138\uc77c\uc988 \ubc0f \uc11c\ube44\uc2a4 \uc5ec\uc815\uc5d0 \uc804\ubc18\uc5d0 \uac78\uccd0 \uace0\uac1d\uacfc\uc758 \uc5f0\uacb0\uc744 \uac15\ud654\ud558\ub294 \ub3d9\uc2dc\uc5d0 \uc9c1\uc6d0 \uc0dd\uc0b0\uc131\uacfc \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \ubc31-\uc624\ud53c\uc2a4 \uae30\uc220\uc744 \ud604\ub300\uc801\uc778 \uae30\uc220 \uc5d4\uc9c4\uc73c\ub85c \uc804\ud658\ud558\uc5ec \uc218\uc775 \ucc3d\ucd9c\uc744 \ub3d5\uace0 \ubaa8\ub4e0 \uaddc\ubaa8\uc5d0 \ub9de\ub294 \uacf5\uac10 \uae30\ubc18\uc758 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud574 \uace0\uac1d\uc758 \uc2e0\ub8b0\ub3c4 \ubc0f \ucda9\uc131\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc0ac\ud56d\uc740 \ud398\uc774\uc2a4\ubd81 \ubc0f Genesys \ube14\ub85c\uadf8\ub97c \ud1b5\ud574 http:\/\/www.genesys.com\/ko-kr\uc744 \ubc29\ubb38\ud558\uba74 \ub41c\ub2e4.<\/p>\n

\u00a92022 Genesys. All rights reserved. Genesys, \uc81c\ub124\uc2dc\uc2a4 \ub85c\uace0, Genesys Cloud, Genesys Multicloud CX, Genesys DX \ubc0f \uc11c\ube44\uc2a4\ud615 \uacbd\ud5d8 (Experience as a Service)\ub294 Genesys\uc758 \uc0c1\ud45c, \uc11c\ube44\uc2a4 \ub9c8\ud06c \uadf8\ub9ac\uace0\/\ub610\ub294 \ub4f1\ub85d \uc0c1\ud45c\uc785\ub2c8\ub2e4. \uae30\ud0c0 \ubaa8\ub4e0 \ud68c\uc0ac\uba85 \ubc0f \ub85c\uace0\ub294 \ud574\ub2f9 \uae30\uc5c5\ub4e4\uc758 \uc0c1\ud45c \ub610\ub294 \ub4f1\ub85d \uc0c1\ud45c\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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