{"id":292509,"date":"2020-05-05T08:44:31","date_gmt":"2020-05-05T15:44:31","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=292509"},"modified":"2020-05-05T08:43:11","modified_gmt":"2020-05-05T15:43:11","slug":"%ec%a0%9c%eb%84%a4%ec%8b%9c%ec%8a%a4-aws-%ed%95%9c%ea%b5%ad-%eb%a6%ac%ec%a0%84-%ed%86%b5%ed%95%b4-genesys-cloud-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%a0%9c%ea%b3%b5","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/%ec%a0%9c%eb%84%a4%ec%8b%9c%ec%8a%a4-aws-%ed%95%9c%ea%b5%ad-%eb%a6%ac%ec%a0%84-%ed%86%b5%ed%95%b4-genesys-cloud-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%a0%9c%ea%b3%b5","title":{"rendered":"\uc81c\ub124\uc2dc\uc2a4, AWS \ud55c\uad6d \ub9ac\uc804 \ud1b5\ud574 \ub354 \ub192\uc740 \ubcf4\uc548\uc131, \uc720\uc5f0\uc131 \ubc0f \uc548\uc815\uc131 \uac16\ucd98 \u2018\uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc(Genesys Cloud)\u2019 \uc11c\ube44\uc2a4 \uc81c\uacf5"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1572299908147{padding-bottom: 0px !important;}”][vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text el_class=”pre_h1″]06\/05\/2020[\/vc_column_text][vc_column_text]<\/p>\n

\uc81c\ub124\uc2dc\uc2a4<\/strong>, AWS <\/strong>\ud55c\uad6d<\/strong> \ub9ac\uc804<\/strong> \ud1b5\ud574<\/strong>
\n\ub354<\/strong> \ub192\uc740<\/strong> \ubcf4\uc548\uc131<\/strong>,<\/strong>\uc720\uc5f0\uc131<\/strong> \ubc0f<\/strong> \uc548\uc815\uc131<\/strong> \uac16\ucd98<\/strong>
\n\u2018<\/strong>\uc81c\ub124\uc2dc\uc2a4<\/strong> \ud074\ub77c\uc6b0\ub4dc<\/strong>(Genesys Cloud)\u2019 <\/strong>\uc11c\ube44\uc2a4<\/strong> \uc81c\uacf5<\/strong><\/h1>\n

\uc81c\ub124\uc2dc\uc2a4<\/em> \ud074\ub77c\uc6b0\ub4dc<\/em>, <\/em>\uc544\uc2dc\uc544<\/em> \ud0dc\ud3c9\uc591<\/em> \uc9c0\uc5ed\uc758<\/em> \u2018<\/em>\uc11c\uc6b8<\/em>\u2019 <\/em>\ub9ac\uc804<\/em> \ud3ec\ud568\ud55c<\/em> \uce90\ub098\ub2e4<\/em> \u2018<\/em>\uc13c\ud2b8\ub7f4<\/em>\u2019, <\/em>\uc720\ub7fd<\/em> \u2018<\/em>\ub7f0\ub358<\/em>\u2019 <\/em>\ub9ac\uc804<\/em> \ucd94\uac00\ub41c<\/em> \ucd1d<\/em> 9<\/em>\uac1c\uc758<\/em> AWS <\/em>\ub9ac\uc804<\/em> \ud1b5\ud574<\/em> \uc11c\ube44\uc2a4<\/em> \uc81c\uacf5<\/em><\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1572297878492{padding-top: 0px !important;}”][vc_row][vc_column][vc_column_text](<\/strong>\uc11c\uc6b8<\/strong> \u2014 2020<\/strong>\ub144<\/strong> 5<\/strong>\uc6d4<\/strong> 6<\/strong>\uc77c<\/strong>)<\/strong> – \ud074\ub77c\uc6b0\ub4dc \uace0\uac1d \uacbd\ud5d8<\/a> \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(www.genesys.com\/kr<\/a>)\uac00 \uc544\ub9c8\uc874 \uc6f9 \uc11c\ube44\uc2a4(Amazon Web Service, \uc774\ud558 AWS) \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc758 \uc11c\uc6b8 \ub9ac\uc804(Region)\uc744 \ud1b5\ud574 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc(Genesys Cloud) \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud55c\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

\uc774\ub97c \ud1b5\ud574 \ub370\uc774\ud130 \uc8fc\uad8c \ubc0f \ubcf4\uc548 \uad00\ub828 \uc694\uad6c\uc0ac\ud56d\uc744 \ucda9\uc871\ud574\uc57c \ud558\ub294 \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc740 \ud0c0\uad6d\uac00\uac00 \uc544\ub2cc \uad6d\ub0b4 \uc9c0\uc5ed\uc73c\ub85c \ub370\uc774\ud130\ub97c \ubcf4\uad00 \ubc0f \ucc98\ub9ac\ud558\uba74\uc11c \uc81c\ub124\uc2dc\uc2a4\uc758 \uc62c\uc778\uc6d0 \uc194\ub8e8\uc158\uc744 \ube44\ub86f\ud55c \uc138\uacc4 \ucd5c\uace0\uc758 \ud37c\ube14\ub9ad \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uac8c \ub410\ub2e4.<\/p>\n

\uc774\ub85c\uc368 \uc81c\ub124\uc2dc\uc2a4\ub294 \uc774\ubc88 \uad6d\ub0b4 AWS \ub370\uc774\ud130\uc13c\ud130\ub85c\uc758 \uc0c8\ub85c\uc6b4 \uc778\ud504\ub77c \ud655\uc7a5\uc744 \ud1b5\ud574 \uad6d\ub0b4\uc5d0 \uc9c4\ucd9c\ud55c \uae00\ub85c\ubc8c \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c \uae30\uc5c5 \uc911 \uc720\uc77c\ud558\uac8c \ud604\uc9c0\uc5d0\uc11c \ud074\ub77c\uc6b0\ub4dc \uc11c\ube44\uc2a4\ub97c \uc6b4\uc601\ud558\uac8c \ub418\uc5c8\ub2e4.<\/p>\n

\ud604\uc7ac \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \uc804\uc138\uacc4 \uac01\uad6d\uc5d0 \uc704\uce58\ud55c 9\uac1c\uc758 AWS \ub9ac\uc804\uc744 \ud1b5\ud574 \uc11c\ube44\uc2a4\uac00 \uc81c\uacf5\ub418\uace0 \uc788\ub2e4. \uc774\ubc88 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc758 \uc11c\uc6b8 \ub9ac\uc804\uc73c\ub85c\uc758 \uc778\ud504\ub77c \ud655\uc7a5\uc740 \uce90\ub098\ub2e4\uc758 \u2018\uc13c\ud2b8\ub7f4\u2019 \ub9ac\uc804, \uc720\ub7fd\uc758 \u2018\ub7f0\ub358\u2019 \ub9ac\uc804\uc744 \ud3ec\ud568, \ubcf4\ub2e4 \uad11\ubc94\uc704\ud558\uac8c \uc9c4\ud589\ub418\uace0 \uc788\ub294 \uc81c\ub124\uc2dc\uc2a4\uc758 \uae00\ub85c\ubc8c \ud655\uc7a5\uc5d0 \ub300\ud55c \uc77c\ud658\uc73c\ub85c \uc774\ub8e8\uc5b4\uc84c\ub2e4.<\/p>\n

\uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \ub354\uc6b1 \ub2e4\uc591\ud574\uc9c4 \uad6d\uac00\ubcc4 \ub370\uc774\ud130\uc13c\ud130 \uc635\uc158\uc744 \ud1b5\ud574 \ub2e4\uad6d\uc801 \uae30\uc5c5\uc774 \uc720\uc5f0\uc131, \ub9ac\ub358\ub358\uc2dc(Redundancy) \ubc0f \ud655\uc7a5\uc131\uc744 \uac16\ucd94\uc5b4 \ubd84\uc0b0\ub41c \ucee8\ud0dd\uc13c\ud130\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uc6b4\uc601\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4. \uad6d\ub0b4 \ub370\uc774\ud130\uc13c\ud130\ub85c\uc758 \uc5f0\uacb0\uc740 \ub370\uc774\ud130 \uc8fc\uad8c\uc744 \ubcf4\uc7a5\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4 \ub370\uc774\ud130 \uc9c0\uc5f0 \uc2dc\uac04 \ub2e8\ucd95 \ubc0f \uace0\uac1d\uacfc\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud65c\uc131\ud654 \ub4f1 \uae30\uc5c5\uc5d0 \ucd94\uac00\uc801\uc778 \uc774\uc810\uc744 \uc81c\uacf5\ud55c\ub2e4.<\/p>\n

\uc62c\ub9ac\ube44\uc5d0 \uc8fc\ube0c(Olivier Jouve) \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc \ubd80\uc0ac\uc7a5 \uacb8 \ucd1d\uad04\uc740 \u201c\ud55c\uad6d\uc758 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158 \uc81c\uacf5\uae30\uc5c5\uc744 \uc120\ud0dd\ud560 \ub54c \uac00\uc7a5 \uc911\uc694\ud558\uac8c \uc0dd\uac01\ud558\ub294 \uc694\uac74\uc740 \ubc14\ub85c \u2018\ub370\uc774\ud130 \uc8fc\uad8c\u2019\uc774\ub2e4\u201d\ub77c\uba70, \u201c\uc758\ub8cc, \uae08\uc735 \ubc0f \uc815\ubd80 \uae30\uad00 \ub4f1 \ud2b9\ud788 \ubcf4\uc548 \uaddc\uc81c\uac00 \uc5c4\uaca9\ud55c \uae30\uc5c5\uacfc \uc870\uc9c1\ub4e4\uc740 \uc774\uc81c AWS \uc11c\uc6b8 \ub9ac\uc804\uacfc \uc0c8\ub86d\uac8c \uc5f0\uacb0\ub41c \uc778\ud504\ub77c\ub97c \ud1b5\ud574 \ub354\uc6b1 \uc6d0\ud65c\ud558\uac8c \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\ub85c \uc804\ud658\ud560 \uc218 \uc788\uac8c \ub410\ub2e4. \uc544\uc6b8\ub7ec \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \uae30\ubc18\uc73c\ub85c \ud558\ub294 \u2018\uc11c\ube44\uc2a4\ub85c\uc11c\uc758 \uacbd\ud5d8(Experience as a ServiceSM<\/sup>)\u2019\uc744 \ud1b5\ud574 \ub370\uc774\ud130 \uc548\uc815\uc131\uc744 \ucd94\uac00\ub85c \ubcf4\uc7a5\ubc1b\uc73c\uba70 \uc5b4\ub290 \ucc44\ub110\uc5d0\uc11c\ub4e0 \uace0\uac1d\uc5d0\uac8c \uc9c4\uc815\ud55c \uac1c\uc778\ud654\ub41c \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4\u201d\uace0 \uc804\ud588\ub2e4.<\/p>\n

\ud55c\uad6d IDC\uc5d0\uc11c \ud074\ub77c\uc6b0\ub4dc \ub9ac\uc11c\uce58\ub97c \ub2f4\ub2f9\ud558\ub294 \ubc15\uc11c\uc601 \ucc45\uc784\uc740 \u201c\ud074\ub77c\uc6b0\ub4dc \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc804\ud658\ud558\ub294 \uad6d\ub0b4 \uae30\uc5c5\uc758 \uc218\ub294 \ub098\ub0a0\uc774 \uc99d\uac00\ud558\uace0 \uc788\uc73c\uba70, \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uc2e0\ub8b0\ub97c \uac15\ud654\ud558\uae30 \uc704\ud574 \uace0\uac1d \ub370\uc774\ud130 \ubcf4\uc548\uc740 \ub354\uc6b1 \uc6b0\uc120\uc2dc\ub418\uace0 \uc788\ub294 \ucd94\uc138\ub2e4. \uc774\uc640 \ub354\ubd88\uc5b4 \uc2e0\ub8b0\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\uc13c\ud130 \uc778\ud504\ub77c\ub294 \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131\uc5d0 \ub9e4\uc6b0 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud55c\ub2e4\u201d\uba70, \u201c\uc774\ubc88 \uc81c\ub124\uc2dc\uc2a4\uc758 \ub370\uc774\ud130\uc13c\ud130 \uc778\ud504\ub77c \ud655\uc7a5\uc744 \ud1b5\ud574 \ub354\uc6b1 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638\uc640 \ubcf4\uc548 \uaddc\uc81c\uc5d0 \ub300\ud55c \uc774\uc810\uc744 \ud65c\uc6a9\ud574 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uac83\uc73c\ub85c \uae30\ub300\ud55c\ub2e4\u201d\uace0 \ub367\ubd99\uc600\ub2e4.<\/p>\n

\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\uc758 \uc601\uc5c5 \ucd1d\uad04 \ubc31\ub355\uc778 \ubcf8\ubd80\uc7a5\uc740 \u201c\ucd5c\uadfc \uad6d\ub0b4 \uacf5\uacf5 \ubc0f \uae08\uc735 \uc5c5\uacc4\ub97c \uc911\uc2ec\uc73c\ub85c \ubcf4\ub2e4 \uc548\uc804\ud558\uace0 \uc720\uc5f0\ud55c \ud074\ub77c\uc6b0\ub4dc \uc194\ub8e8\uc158\uc5d0 \ub300\ud55c \ub2c8\uc988\uac00 \ucd5c\uace0\uc870\uc5d0 \uc774\ub974\uace0 \uc788\ub2e4. \ud2b9\ud788, \uc2e0\uc885 \ucf54\ub85c\ub098\ubc14\uc774\ub7ec\uc2a4 \uac10\uc5fc\uc99d(\ucf54\ub85c\ub09819) \ud655\uc0b0\uacfc \uac19\uc740 \uc608\uae30\uce58 \uc54a\uc740 \ubd88\ud655\uc2e4\uc131 \uc18d\uc5d0\uc11c \ube44\uc988\ub2c8\uc2a4 \uc5f0\uc18d\uc131\uc744 \ubcf4\uc7a5\ud558\uae30 \uc704\ud55c \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130\uc758 \uc911\uc694\uc131\uc740 \ub354\uc6b1 \ucee4\uc9c0\uace0 \uc788\ub2e4. 20\ub144 \uc774\uc0c1 \uad6d\ub0b4 \uace0\uac1d\ub4e4\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud574 \uc628 \uc81c\ub124\uc2dc\uc2a4\uac00 \uc774\uc81c \uc0c8\ub85c\uc6b4 \uad6d\ub0b4 \ub370\uc774\ud130\uc13c\ud130\ub97c \ud1b5\ud574 \ub354\uc6b1 \ub2e4\uc591\ud55c \uae30\uc5c5\ub4e4\uc774 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\uc758 \ud655\uc7a5\uc131, \uc2e0\ub8b0\uc131 \ubc0f \ubcf4\uc548\uc131\uc5d0 \ub300\ud55c \uc774\uc810\uc744 \ub2e4\uc591\ud558\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uac8c \ub418\uc5b4 \ub9e4\uc6b0 \uae30\uc058\ub2e4\u201d\uace0 \ub9d0\ud588\ub2e4.<\/p>\n

\uc9c0\ub09c 3\ub144 \ub3d9\uc548 \uc138 \uc790\ub9bf\uc218 \ub9e4\ucd9c \uc131\uc7a5\ub960\uc744 \uae30\ub85d\ud55c \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub294 \uc138\uacc4\uc801\uc73c\ub85c \ubed7\uc5b4\ub098\uac00\ub294 \ubaa8\uba58\ud140\uc744 \uacbd\ud5d8\ud558\uba70 \uc0c1\ub2f9\ud55c \ubc1c\uc804\uc744 \uc774\ub904\ub0c8\uc73c\uba70, 2019\ub144\uc5d0\ub294 \uc57d 500\uac1c\uc758 \uc2e0\uaddc \uace0\uac1d\uc744 \uc720\uce58\ud588\ub2e4. \uad6d\ub0b4\uc5d0\uc11c\ub3c4 \ub9c8\uc774\ub9ac\uc5bc\ud2b8\ub9bd, \uc6d4\ub4dc\ube44\uc804, \uc560\ud130\ubbf8\ub97c \ube44\ub86f\ud558\uc5ec \uc804\uc790\uc0c1\uac70\ub798(eCommerce), \ub9ac\ud14c\uc77c, \uc778\ud130\ub137 \ube44\uc988\ub2c8\uc2a4, \uc720\ud2f8\ub9ac\ud2f0 \ubc0f NGO \ubd84\uc57c\uc758 \uace0\uac1d\ub4e4\uc744 \ud655\ubcf4\ud558\uace0 \uc788\uc73c\uba70 \uae08\uc735, \ud1b5\uc2e0, \uc758\ub8cc \ubc0f \uacf5\uacf5 \uc5c5\uacc4 \uae30\uc5c5\ub4e4\uc758 \uad00\uc2ec\uc744 \ubc1b\uace0 \uc788\ub2e4.<\/p>\n

\uc81c\ub124\uc2dc\uc2a4\ub294 \uc774\ubc88 \uad6d\ub0b4 \ub9ac\uc804\uc744 \ud1b5\ud55c \uc11c\ube44\uc2a4 \uc624\ud508\uc744 \uae30\ub150\ud558\uc5ec \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc\ub97c \ub3c4\uc785\ud558\ub294 \uace0\uac1d\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \ubb34\ub8cc \uc0ac\uc6a9 \ud504\ub85c\ubaa8\uc158\uc744 \uc9c4\ud589\ud558\uace0 \uc788\ub2e4. \ud504\ub85c\ubaa8\uc158\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \uc815\ubcf4\ub294 \uc81c\ub124\uc2dc\uc2a4 \uacf5\uc2dd \ud648\ud398\uc774\uc9c0 \ub0b4 \ud504\ub85c\ubaa8\uc158 \ud398\uc774\uc9c0<\/a>\uc5d0\uc11c \ud655\uc778 \uac00\ub2a5\ud558\ub2e4.<\/p>\n

 <\/p>\n

\uc81c\ub124\uc2dc\uc2a4<\/strong>(Genesys)<\/strong>\uc5d0<\/strong> \ub300\ud558\uc5ec<\/strong><\/p>\n

\uc81c\ub124\uc2dc\uc2a4\u00ae<\/sup>\ub294 \ub9e4\ub144 100\uc5ec\uac1c \uad6d\uac00\uc5d0\uc11c 700\uc5b5 \uac74 \uc774\uc0c1\uc758 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \ud074\ub77c\uc6b0\ub4dc\uc640 AI\uc758 \ud798\uc744 \ud1b5\ud574 \ub9c8\ucf00\ud305, \uc138\uc77c\uc988 \ubc0f \uc11c\ube44\uc2a4 \uc804\ubc18\uc5d0 \uac78\uce5c \ubaa8\ub4e0 \uace0\uac1d \uacbd\ud5d8\uc758 \uc21c\uac04\ub4e4\uc744 \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uc5f0\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \uc11c\ube44\uc2a4\ub85c\uc11c\uc758 \uacbd\ud5d8(Experiences as a ServiceSM)<\/sup>\uc744 \uac1c\ucc99\ud558\uc5ec \ubaa8\ub4e0 \uaddc\ubaa8\uc758 \uae30\uc5c5\ub4e4\uc774 \uac1c\uc778\ud654\ub97c \uc81c\uacf5\ud558\uace0 \uace0\uac1d\uacfc\uc758 \uacf5\uac10\uc744 \ud1b5\ud574 \uace0\uac1d\uc758 \uc2e0\ub8b0\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub3c4\ub85d \ud55c\ub2e4. \uc774\ub294 \ube60\ub978 \ud601\uc2e0, \ud655\uc7a5\uc131 \ubc0f \uc720\uc5f0\uc131\uc744 \uc704\ud574 \uc124\uacc4\ub41c \uc138\uacc4 \ucd5c\uace0\uc758 \uc62c\uc778\uc6d0 \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ud50c\ub7ab\ud3fc, \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc(Genesys Cloud\u2122)\ud1b5\ud574 \uac00\ub2a5\ud558\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc0ac\ud56d\uc740 \ud398\uc774\uc2a4\ubd81<\/a> \ubc0f Genesys \ube14\ub85c\uadf8\ub97c \ud1b5\ud574 https:\/\/www.genesys.com\/kr<\/a>\uc744 \ubc29\ubb38\ud558\uba74 \ub41c\ub2e4.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1572299908147{padding-bottom: 0px !important;}”][vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text el_class=”pre_h1″]06\/05\/2020[\/vc_column_text][vc_column_text] \uc81c\ub124\uc2dc\uc2a4, AWS \ud55c\uad6d \ub9ac\uc804 \ud1b5\ud574 \ub354 \ub192\uc740 \ubcf4\uc548\uc131,\uc720\uc5f0\uc131 \ubc0f \uc548\uc815\uc131 \uac16\ucd98 \u2018\uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc(Genesys Cloud)\u2019 \uc11c\ube44\uc2a4 \uc81c\uacf5 \uc81c\ub124\uc2dc\uc2a4 \ud074\ub77c\uc6b0\ub4dc, \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc758 \u2018\uc11c\uc6b8\u2019 \ub9ac\uc804 \ud3ec\ud568\ud55c \uce90\ub098\ub2e4 \u2018\uc13c\ud2b8\ub7f4\u2019, \uc720\ub7fd \u2018\ub7f0\ub358\u2019 \ub9ac\uc804 \ucd94\uac00\ub41c \ucd1d 9\uac1c\uc758 AWS \ub9ac\uc804 \ud1b5\ud574 \uc11c\ube44\uc2a4 \uc81c\uacf5 [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1572297878492{padding-top: 0px !important;}”][vc_row][vc_column][vc_column_text](\uc11c\uc6b8 \u2014 2020\ub144 5\uc6d4 6\uc77c) – \ud074\ub77c\uc6b0\ub4dc […]<\/p>\n","protected":false},"author":347,"featured_media":0,"template":"","class_list":["post-292509","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"","utm_pass":false,"disable_chat":false,"meta_title":"\uc81c\ub124\uc2dc\uc2a4, AWS \ud55c\uad6d \ub9ac\uc804\uc744 \ud1b5\ud574 Genesys Cloud \uc11c\ube44\uc2a4 \uc81c","meta_description":"\uc81c\ub124\uc2dc\uc2a4, AWS \ud55c\uad6d \ub9ac\uc804\uc744 \ud1b5\ud574 \ub354 \ub192\uc740 \ubcf4\uc548\uc131, \uc548\uc815\uc131, \uc720\uc5f0\uc131 \uac16\ucd98 Genesys Cloud \uc11c\ube44\uc2a4 \uc81c\uacf5\ud55c\ub2e4. \uc774\ub97c \ud1b5\ud574 \ub370\uc774\ud130 \uc8fc\uad8c \ubc0f \ubcf4\uc548 \uad00\ub828 \uc694\uad6c\uc0ac\ud56d\uc744 \ucda9\uc871\ud574\uc57c \ud558\ub294 \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc740 \ud0c0\uad6d\uac00\uac00 \uc544\ub2cc \uad6d\ub0b4 \uc9c0\uc5ed\uc73c\ub85c \ub370\uc774\ud130\ub97c \ubcf4\uad00 \ubc0f \ucc98\ub9ac\ud558\uba74\uc11c \uc81c\ub124\uc2dc\uc2a4\uc758 \uc62c\uc778\uc6d0 \uc194\ub8e8\uc158\uc744 \ube44\ub86f\ud55c \uc138\uacc4 \ucd5c\uace0\uc758 \ud37c\ube14\ub9ad \ud074\ub77c\uc6b0\ub4dc \ucee8\ud0dd\uc13c\ud130 \ud50c\ub7ab\ud3fc\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uac8c \ub410\ub2e4."},"news_date":"","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/292509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/347"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/292509\/revisions"}],"predecessor-version":[{"id":292543,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/292509\/revisions\/292543"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=292509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}