{"id":132627,"date":"2019-02-26T00:01:19","date_gmt":"2019-02-26T08:01:19","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=132627"},"modified":"2019-02-26T00:22:33","modified_gmt":"2019-02-26T08:22:33","slug":"mit-global-survey","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/mit-global-survey","title":{"rendered":"\uc81c\ub124\uc2dc\uc2a4, MIT \uae00\ub85c\ubc8c \uc124\ubb38\uc870\uc0ac \uacb0\uacfc \ubc1c\ud45c \u201c90%\uc758 \uae30\uc5c5, \uace0\uac1d \uc5ec\uc815\uc5d0 \uc778\uacf5\uc9c0\ub2a5(AI) \ub3c4\uc785\u201d"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1528494718870{background-image: url(https:\/\/www.genesys.com\/media\/Newsroom.jpg?id=8353) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]<\/p>\n<h1><strong>\uc81c\ub124\uc2dc\uc2a4<\/strong><strong>, MIT \uae00\ub85c\ubc8c \uc124\ubb38\uc870\uc0ac \uacb0\uacfc \ubc1c\ud45c \u201c90%\uc758 \uae30\uc5c5, \uace0\uac1d \uc5ec\uc815\uc5d0 \uc778\uacf5\uc9c0\ub2a5(AI) \ub3c4\uc785\u201d<\/strong><\/h1>\n<h4><em class=\"text-white\">MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8 \ubcf4\uace0\uc11c \uacb0\uacfc, AI\ub97c \ud65c\uc6a9\ud558\ub294 \uae00\ub85c\ubc8c \ube0c\ub79c\ub4dc\ub4e4\uc740 \uc99d\ub300\ub41c \ud6a8\uc728\uc131, \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4 \ubc0f \ub9e4\ucd9c \uc99d\uac00\ub97c \uc5bb\uc5b4<\/em><\/h4>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p><strong>(\uc11c\uc6b8 <\/strong>\u2014<strong> 2019\ub144 2\uc6d4 27\uc77c)<\/strong>\u2014 <u>\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8<\/u> \ubc0f <u>\ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158<\/u> \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(<a href=\"https:\/\/www.genesys.com\/ko-kr\" target=\"_blank\" rel=\"noopener noreferrer\">www.genesys.com\/kr<\/a>)\ub294 \uc790\uc0ac\uac00 \ud6c4\uc6d0\ud55c MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8(MIT Technology Review Insights)\uc758 \uc0c8\ub85c\uc6b4 \ubcf4\uace0\uc11c <strong>\u2018\uc778\uac04+\ub85c\ubd07: \uc6b0\ub824\uc640 \uae30\ud68c(Humans + bots: Tension and Opportunity) \u2013 \uae00\ub85c\ubc8c \uc720\uba85 \ube0c\ub79c\ub4dc \uae30\uc5c5\ub4e4\uc774 \uc778\uac04\uc758 \uc2a4\ud0ac\uacfc AI\ub97c \uacb0\ud569\ud558\uc5ec \uace0\uac1d \uce5c\ubc00\ub3c4\ub97c \ub192\uc774\uace0 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ubc29\ubc95<\/strong>\u2019\uc744 \ubc1c\ud45c\ud588\ub2e4. \ubcf8 \ubcf4\uace0\uc11c\ub294 \uc804\uc138\uacc4 18\uac1c\uad6d\uc758 \uc57d 600\uc5ec\uba85\uc758 \uc784\uc6d0\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc9c4\ud589\ub410\ub2e4.<\/p>\n<p>\ubcf4\uace0\uc11c\ub294 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \uacbd\ud5d8 \uc601\uc5ed\uc5d0\uc11c AI \uae30\uc220\uc744 \uc5b4\ub5bb\uac8c \ud65c\uc6a9\ud558\ub294\uc9c0 \ubd84\uc11d\ud588\uc73c\uba70, \uc774\uc5d0 \ub530\ub978 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc \ubc0f \ud22c\uc790\uc218\uc775\ub960(ROI) \ub2ec\uc131\uc5d0 \ub300\ud574 \uac80\ud1a0\ud588\ub2e4. \ubcf8 \ubcf4\uace0\uc11c\uc758 \uc124\ubb38\uc870\uc0ac \ub300\uc0c1\uc740 \uc18c\uae30\uc5c5\ubd80\ud130 \ub300\uae30\uc5c5\uae4c\uc9c0 \ub2e4\uc591\ud55c \uaddc\ubaa8\uc758 \uae30\uc5c5\uc744 \ud3ec\ud568\ud55c\ub2e4. \uc751\ub2f5\uc790\uc758 \uc57d \uc808\ubc18 \uc815\ub3c4\uac00 50\uc5b5 \ub2ec\ub7ec \uc774\uc0c1\uc758 \ub9e4\ucd9c \uaddc\ubaa8\uc758 \ub300\uae30\uc5c5\uc774\uc5c8\uc73c\uba70, \uc804\uccb4 \uc751\ub2f5\uc790\uc75827%\ub294 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591 \uc9c0\uc5ed\uc758 \uae30\uc5c5\uc774\ub2e4.<\/p>\n<p>\ub610\ud55c, \ubcf8 \ubcf4\uace0\uc11c\ub294 \ubbf8\uad6d \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54(San Francisco)\uc5d0 \uc788\ub294 \uc154\ud130 \ud5ec\uc2a4(Sutter Health), \uce90\ub098\ub2e4 \uce98\uac70\ub9ac(Calgary)\uc5d0 \uc788\ub294 \ud154\ub7ec\uc2a4(Telus), \uc2dc\uc5d8\ub85c(Cielo), \ub125\uc2a4\ud2b8(Next), \uc624\ub791\uc8fc \ubc45\ud06c(Orange Bank), \ub77c\ucfe0\ud150(Rakuten), \uc138\uad6c\ub85c \ubaac\ud14c\ub808\uc774 \ub274\uc695 \ub77c\uc774\ud504(Seguros Monterrey New York Life), \uc54c\ub9ac\ubc14\ubc14(Alibaba)\uc758 \ud0c0\uc624\ubc14\uc624(Taobao) \ubc0f \ud154\uc2a4\ud2b8\ub77c(Telstra)\uc640 \uac19\uc740 \ub2e4\uc591\ud55c \uae30\uc5c5\ub4e4\uc758 \uace0\uac1d \uacbd\ud5d8 \ub2f4\ub2f9 \uace0\uc704 \uc784\uc6d0\ub4e4\uacfc \uc9c4\ud589\ud55c \uc778\ud130\ubdf0 \ub0b4\uc6a9\uc744 \ud3ec\ud568\ud55c\ub2e4.<\/p>\n<p><strong>\ud6a8\uc728\uc131 \ud5a5\uc0c1<\/strong><\/p>\n<p>\uc124\ubb38\uc870\uc0ac\uc758 \uc751\ub2f5\uc790\ub4e4\uc740 AI \uc194\ub8e8\uc158\uc774 \uace0\uac1d \uc778\ud130\ub799\uc158\uc758 \ud6a8\uc728\uc131, \ucc98\ub9ac \uc18d\ub3c4 \ubc0f \uac70\ub798\ub7c9\uc744 \ud601\uc2e0\uc801\uc73c\ub85c \ud5a5\uc0c1\uc2dc\ud0a8\ub2e4\uace0 \uc751\ub2f5\ud588\ub2e4. \uc870\uc0ac \uacb0\uacfc, \uc57d 90%\uc758 \uae30\uc5c5\uc740 AI \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \ubd88\ub9cc \ucc98\ub9ac \uc18d\ub3c4\ub97c \ud5a5\uc0c1\ud588\uc73c\uba70, \uc57d 80%\uc758 \uae30\uc5c5\uc740 \ud1b5\ud654\ub7c9 \ucc98\ub9ac \ub2a5\ub825\uc744 \ud5a5\uc0c1\uc2dc\ud0a8 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c 25%\uc5d0\uc11c 50%\uc5d0 \ub2ec\ud558\ub294 \ubb38\uc758\ub97c \uc790\ub3d9\ud654\ub41c \ucc44\ub110\uc744 \ud65c\uc6a9\ud558\uc5ec \uc644\uc804\ud788 \ucc98\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5b4 \uc0c1\ub2f4\uc0ac\ub4e4\uc774 \ubcf4\ub2e4 \ubcf5\uc7a1\ud55c \uc5c5\ubb34\uc5d0 \ub354 \ub9ce\uc740 \uc2dc\uac04\uc744 \ud560\uc560\ud560 \uc218 \uc788\uac8c \ub41c \uac83\uc73c\ub85c \ud30c\uc545\ub410\ub2e4.<\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4\uc758 \ucd5c\uace0\ub9c8\ucf00\ud305 \ucc45\uc784\uc790\uc778 \uba38\ub808\uc778 \ud2b8 \ubd80\uc774(Merijn te Booij)\ub294 &#8220;\uae30\uc5c5\ub4e4\uc774 \ub2e8\uc21c \ubc18\ubcf5\uc801\uc778 \uc5c5\ubb34 \ucc98\ub9ac\ub97c \uc704\ud574 AI \uc194\ub8e8\uc158\uc744 \ub3c4\uc785\ud558\ub294 \uacbd\uc6b0, \ubcf4\ub2e4 \ubcf5\uc7a1\ud558\uac70\ub098 \uac10\uc815\uc801\uc778 \uace0\uac1d \uc694\uad6c\uc0ac\ud56d\uc744 \uc9c0\uc6d0\ud560 \uc218 \uc788\ub3c4\ub85d \ub354 \ub9ce\uc740 \uc778\ub825\uc744 \ud22c\uc785\ud560 \uc218 \uc788\uc73c\uba70, \uc774\ub294 \uc218\uc775 \uce21\uba74\uc5d0\uc11c\ub3c4 \ub9e4\uc6b0 \uae0d\uc815\uc801\uc778 \uacb0\uacfc\ub97c \ubd88\ub7ec\uc62c \uc218 \uc788\ub2e4\u201d\uba70, \u201c\uc790\ub3d9\ud654 \ubc0f \uba38\uc2e0\ub7ec\ub2dd \uae30\uc220\uc744 \uc0c1\ub2f4\uc0ac\ub4e4\uc758 \uc5c5\ubb34\uc5d0 \uc801\uc6a9\ud558\ub294 \uac83\uc740 \uc7ac\ubb34\uc801 \ubcf4\uc0c1\uc744 \uc81c\uacf5\ud560 \ubfd0 \uc544\ub2c8\ub77c, \uace0\uac1d\uc758 \ub9cc\uc871\uc744 \uadf9\ub300\ud654\ud558\uace0 \uc9c1\uc6d0 \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 \ubc29\ud5a5\uc73c\ub85c \uc774\uc5b4\uc9c4\ub2e4\u201d\ub77c\uace0 \ub9d0\ud588\ub2e4.<\/p>\n<p>\uc751\ub2f5\uc790\uc758 70%\ub294 AI \uc194\ub8e8\uc158\uc744 \uad6c\ud604\ud558\uc5ec \ub9e4\ucd9c\uc744 \uac1c\uc120\uc2dc\ucf30\ub2e4\uace0 \uc751\ub2f5\ud588\ub2e4. \uc751\ub2f5\uc790\uc758 \uc808\ubc18 \uc774\uc0c1\uc774 \uc804\uccb4 \ub9e4\ucd9c\uc774 5% \uc774\uc0c1 \uc99d\uac00\ud588\uc73c\uba70, 30% \uc774\uc0c1\uc758 \uc751\ub2f5 \uae30\uc5c5\uc740 \ub9e4\ucd9c\uc774 10% \uc774\uc0c1 \uc131\uc7a5\ud588\ub2e4\uace0 \ub2f5\ubcc0\ud588\ub2e4.<\/p>\n<p><strong>\uace0\uac1d \uad00\uacc4 \uac15\ud654<\/strong><\/p>\n<p>\ubcf8 \ubcf4\uace0\uc11c\uc5d0 \ub530\ub974\uba74, 67%\uc758 \uace0\uac1d \uacbd\ud5d8 \uc120\ub3c4 \uae30\uc5c5\uc740 \uace0\uac1d \uacbd\ud5d8\uc758 \ud6a8\uc728\uc131\uc744 \ub354\uc6b1 \ud5a5\uc0c1\uc2dc\ud0a4\uace0 \uace0\uac1d\uacfc \ubcf4\ub2e4 \uae4a\uc774 \uc788\uace0 \uc758\ubbf8 \uc788\ub294 \uad00\uacc4\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\uae30 \uc704\ud55c \ub3c4\uad6c\ub85c\uc11c AI\ub97c \ud65c\uc6a9\ud558\uace0 \uc788\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4. \uc2e4\uc81c\ub85c, \uc124\ubb38\uc870\uc0ac \uc751\ub2f5\uc790\uc758 74%\ub294 AI \uc194\ub8e8\uc158\uc774 \uc0c1\ub2f4\uc0ac\ub4e4\uc774 \uace0\uac1d\ub4e4\uacfc \ub354\uc6b1 \uc591\uc9c8\uc758 \uc2dc\uac04\uc744 \ubcf4\ub0bc \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4\uace0 \ub9d0\ud588\ub2e4. \ub610\ud55c \uc751\ub2f5\uc790\uc758 \uc57d 3\ubd84\uc758 2 \uc774\uc0c1\uc774 \uace0\uac1d\uacfc\uc758 \uc720\ub300\uad00\uacc4\ub97c \uac15\ud654\uc2dc\ud0a4\uba70 \uac1c\uc778 \ub9de\ucda4\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uae30 \uc704\ud574 \uc790\ub3d9\ud654\ub41c \uc140\ud504 \uc11c\ube44\uc2a4 \ucc44\ub110, \uc778\uc2a4\ud134\ud2b8 \uba54\uc2dc\uc9d5 \ucc57\ubd07 \ubc0f \uac10\uc815 \ubd84\uc11d \ub3c4\uad6c\ub97c \uc774\uc6a9\ud55c\ub2e4\uace0 \uc751\ub2f5\ud588\ub2e4. \ubfd0\ub9cc \uc544\ub2c8\ub77c, 45%\uc758 \uc751\ub2f5\uc790 \ubc0f 75%\uc758 \uace0\uac1d \uacbd\ud5d8 \uc120\ub3c4 \uae30\uc5c5\uc740 AI\uac00 \uae30\uc5c5\uc774 \ub0b4\uc138\uc6b0\ub294 \ube0c\ub79c\ub4dc \uc18d\uc131\uacfc \uace0\uac1d\uc774 \uc778\uc2dd\ud558\ub294 \ube0c\ub79c\ub4dc \uac04\uc758 \uaca9\ucc28\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc900\ub2e4\uace0 \ub2f5\ud588\ub2e4.<\/p>\n<p>\uba38\ub808\uc778 \ud2b8 \ubd80\uc774 \ucd5c\uace0\ub9c8\ucf00\ud305\ucc45\uc784\uc790\ub294 &#8220;\uc8fc\ub85c \ud6a8\uc728\uc131 \ud5a5\uc0c1\uc744 \ubaa9\uc801\uc73c\ub85c AI\uc5d0 \ub300\ud55c \ud22c\uc790\uac00 \uc9c4\ud589\ub418\uace0 \uc788\uc9c0\ub9cc, \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d\uc744 \ub354 \uc798 \uc774\ud574\ud558\uace0 \ub354\uc6b1 \uc758\ubbf8 \uc788\ub294 \ubc29\uc2dd\uc73c\ub85c \uace0\uac1d\uacfc \uc5f0\uacb0\ud558\ub3c4\ub85d \ub3d5\ub294 AI \uae30\uc220\uc758 \uae30\ub2a5\uc744 \uacfc\uc18c\ud3c9\uac00\ud560 \uc218 \uc5c6\ub2e4\u201d\uba70, \u201c\uc804 \uc138\uacc4 \uae30\uc5c5\ub4e4\uc740 \ucee8\ud0dd \uc13c\ud130\uc758 \uc131\ub2a5 \uac1c\uc120\uc744 \ud1b5\ud574 \ub2e4\uc591\ud55c \ud61c\ud0dd\uc744 \uc5bb\uc740 \uac83\uc740 \ubb3c\ub860, \uace0\uac1d \ucda9\uc131\ub3c4 \ubc0f \ub9e4\ucd9c\ub3c4 \ub300\ud3ed \uc99d\ub300\uc2dc\ud0a4\uace0 \uc788\ub2e4\u201d\ub77c\uace0 \uc804\ud588\ub2e4.<\/p>\n<p><strong>\uc544\ud0dc\uc9c0\uc5ed \uae30\uc5c5\ub4e4\uc5d0 \ub300\ud55c<\/strong><strong> AI<\/strong><strong>\uc758 \uc601\ud5a5\ub825<\/strong><\/p>\n<p>\ubcf8 \uc124\ubb38\uc870\uc0ac\uc5d0\ub294 162\uba85\uc758 \uc544\ud0dc\uc9c0\uc5ed \uc784\uc6d0\uc774 \ucc38\uc5ec\ud588\uc73c\uba70, \uc774\ub4e4 \uc911 \ub300\ubd80\ubd84\uc740 \uc774\ubbf8 AI\ub97c \ub3c4\uc785\ud574 \ud504\ub85c\uc138\uc2a4 \ubc0f \uace0\uac1d \ucc44\ub110 \ud5a5\uc0c1\uc5d0 \ud65c\uc6a9\ud558\uace0 \uc788\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub0ac\ub2e4. \ub610\ud55c, \uc544\ud0dc\uc9c0\uc5ed \uc784\uc6d0\uc758 90%\ub294 \uc790\uc0ac\uc758 \uace0\uac1d \uc5ec\uc815 \ubaa8\ub4e0 \ub2e8\uacc4\uc5d0\uc11c AI\ub97c \uc774\uc6a9\ud558\uace0 \uc788\ub2e4\uace0 \ub2f5\ud588\ub2e4.<\/p>\n<p>\uc544\ud0dc\uc9c0\uc5ed \uae30\uc5c5\uacfc \uad00\ub828\ub41c \uc8fc\uc694 \uc870\uc0ac \uacb0\uacfc \ub0b4\uc6a9\uc740 \ub2e4\uc74c\uacfc \uac19\ub2e4.<\/p>\n<ul>\n<li>\uc808\ubc18 \uc774\uc0c1\uc758 \uae30\uc5c5\uc774 25% \uc774\uc0c1\uc758 \uace0\uac1d \ubb38\uc758\ub97c \uc0c1\ub2f4\uc0ac \uac1c\uc785 \uc5c6\uc774 AI\ub85c \ud574\uacb0\ud55c\ub2e4.<\/li>\n<li>\uc544\ud0dc\uc9c0\uc5ed \uc751\ub2f5\uc790\uc758 90%\uac00 \ubd88\ub9cc \ucc98\ub9ac \uc18d\ub3c4\ub97c \uac1c\uc120\ud588\uc73c\uba70, \uc774 \uc911 80%\ub294 \ud1b5\ud654\ub7c9 \ucc98\ub9ac \ub2a5\ub825\uc774 \ud5a5\uc0c1\ub418\uc5c8\ub2e4.<\/li>\n<li>\uc544\ud0dc\uc9c0\uc5ed \uae30\uc5c5\ub4e4\uc740 AI\uc5d0 \ub300\ud55c \uac00\uc7a5 \ub192\uc740 \uae30\ub300\uce58\ub97c \uac16\uace0 \uc788\uc73c\uba70, \uc774 \uc911 3\ubd84\uc758 2\ub294 AI\uac00 \ub0b4\ub144 \ub9e4\ucd9c \uc131\uc7a5, \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4 \ubc0f \uace0\uac1d \uc0dd\uc560 \uac00\uce58\ub97c 10% \uc774\uc0c1 \uc99d\uac00\uc2dc\ud0ac \uac83\uc73c\ub85c \uc0dd\uac01\ud55c\ub2e4\uace0 \ub2f5\ud588\ub2e4.<\/li>\n<\/ul>\n<p>\u2018<strong>\uc778\uac04+\ub85c\ubd07: \uc6b0\ub824\uc640 \uae30\ud68c<\/strong>\u2019 \ubcf4\uace0\uc11c \uc804\ubb38\uc740 <a href=\"https:\/\/www.genesys.com\/ko-kr\/resources\/mit-global-research-humans-bots-tension-and-opportunity?utm_source=pressrelease&amp;utm_medium=referral&amp;utm_campaign=mithumanandbot\" target=\"_blank\" rel=\"noopener noreferrer\">\uc81c\ub124\uc2dc\uc2a4 \ud648\ud398\uc774\uc9c0<\/a>\uc5d0\uc11c \ub2e4\uc6b4\ub85c\ub4dc \uac00\ub2a5\ud558\ub2e4.<\/p>\n<p>&nbsp;<\/p>\n<p>###<\/p>\n<p>&nbsp;<\/p>\n<p><strong>MIT <\/strong><strong>\ud14c\ud06c\ub180\ub85c\uc9c0<\/strong> <strong>\ub9ac\ubdf0<\/strong> <strong>\uc778\uc0ac\uc774\ud2b8<\/strong><strong>(MIT Technology Review Insights)<\/strong><strong>\uc5d0<\/strong> <strong>\ub300\ud558\uc5ec<\/strong><\/p>\n<p>MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0\ub294 100\ub144 \uc774\uc0c1 \uc804 \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \uc624\ub7ab\ub3d9\uc548 \ubc1c\ud589\ub41c \uae30\uc220 \uc7a1\uc9c0\ub85c\uc11c, \ucd5c\uc2e0 \uae30\uc220\uc774 \uc138\uc0c1\uc5d0 \uc5b4\ub5a4 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294\uc9c0\uc5d0 \ub300\ud55c \ub274\uc2a4 \ubc0f \ud1b5\ucc30\uc744 \uc81c\uacf5\ud55c\ub2e4. \uc804 \uc138\uacc4 \ud601\uc2e0\uac00, \uae30\uc5c5\uac00, \ud22c\uc790\uc790 \ubc0f \ucd5c\uace0 \uacbd\uc601\uc9c4\uc774 \uc560\ub3c5\ud558\uace0 \uc788\uc73c\uba70, \uc138\uacc4 \ucd5c\uace0\uc758 \uae30\uc220 \uae30\uad00\uc774 \ub4b7\ubc1b\uce68\ud558\ub294 \ub3c5\ubcf4\uc801\uc778 \uad8c\uc704\ub97c \uc790\ub791\ud558\uace0, \uae30\uc220 \ubc1c\uc804\uc5d0 \ub300\ud55c \uae4a\uc740 \uae30\uc220\uc801 \uc9c0\uc2dd\uacfc \uc774\ud574\ub97c \uac16\ucd98 \ud3b8\uc9d1\uc790\ub4e4\uc744 \ubcf4\uc720\ud558\uace0 \uc788\ub2e4.<\/p>\n<p>MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8\ub294 MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0\uc758 \ucf58\ud150\uce20 \uc194\ub8e8\uc158 \ubd80\ubb38\uc774\ub2e4. \ub450 \uac00\uc9c0 \uc8fc\uc694 \ubd80\ubb38\uc778 \ub9ac\uc11c\uce58(Research) \ubc0f \ub77c\uc774\ube0c \uc774\ubca4\ud2b8(Live Events)\ub85c \uad6c\uc131\ub418\uc5b4 \uc788\ub2e4. \uc7a1\uc9c0\uc640 \ub9c8\ucc2c\uac00\uc9c0\ub85c \ucd5c\uace0 \uc218\uc900\uc758 \ud3b8\uc9d1 \uc804\ud1b5 \ubc0f \uae30\uc900\uc744 \uae30\ubc18\uc73c\ub85c, \uc8fc\uc81c\ubcc4 \uc804\ubb38\uac00\uc640 \uc8fc\uc694 \ucf58\ud150\uce20 \uae30\uace0\uc790\uc758 \uad11\ubc94\uc704\ud55c \ub124\ud2b8\uc6cc\ud06c\ub97c \ud65c\uc6a9\ud558\uc5ec \uad00\ub828\uc131 \ub192\uace0 \uc124\ub4dd\ub825 \uc788\ub294 \uc6b0\uc218\ud55c \ud488\uc9c8\uc758 \uc2a4\ud1a0\ub9ac \ubc0f \uacbd\ud5d8\uc744 \ud1b5\ud574, \uc0c8\ub85c\uc6b4 \uc0ac\uc6a9\uc790\uc5d0\uac8c \ub2e4\uac00\uac00\uace0\uc790 \ud558\ub294 \uace0\uac1d\uc5d0\uac8c \ub514\uc9c0\ud138, \uc778\uc1c4\ubb3c, \uc628\ub77c\uc778 \ubc0f \ub3c5\ud2b9\ud55c \uccb4\ud5d8 \ud615\ud0dc\uc758 \ub9de\ucda4\ud615 \ucf58\ud150\uce20\ub97c \uc81c\uacf5\ud55c\ub2e4.<\/p>\n<p><strong><em>\u2018<\/em><\/strong><strong><em>\uc778\uac04\uacfc \ubd07\uc758 \uacb0\ud569<\/em><\/strong><strong><em>: <\/em><\/strong><strong><em>\uc704\ud611\uacfc \uae30\ud68c<\/em><\/strong><strong><em>(Humans + bots: Tension and opportunity)\u2019<\/em><\/strong>\ub294 599\uba85\uc758 \uc784\uc6d0\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc9c4\ud589\ud55c \uae00\ub85c\ubc8c \uc124\ubb38\uc870\uc0ac \ubc0f \uc804\ubb38\uac00 \uc778\ud130\ubdf0\uc5d0 \uae30\ubc18\ud55c MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8\uc758 \ubcf4\uace0\uc11c\ub2e4. MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0\ub294 \uae30\uc5c5\uc758 \ucc38\uac00 \ub610\ub294 \uc2a4\ud3f0\uc11c\uc2ed\uc5d0 \uc0c1\uad00\uc5c6\uc774 \ub3c5\ub9bd\uc801\uc73c\ub85c \ubcf8 \ubcf4\uace0\uc11c\uc758 \ubaa8\ub4e0 \uc870\uc0ac \uacb0\uacfc\ub97c \uc218\uc9d1 \ubc0f \ubcf4\uace0\ud588\ub2e4.<\/p>\n<p><strong>\uc81c\ub124\uc2dc\uc2a4<\/strong><strong>(Genesys)<\/strong><strong>\uc5d0<\/strong> <strong>\ub300\ud558\uc5ec<\/strong><\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4 \u00ae \ub294 \ub9e4\ub144 250\uc5b5 \uac74 \uc774\uc0c1\uc758 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uc758 \uc131\uacf5\uc740 \uae30\uc5c5\ub4e4\uc774 \ub9e4\uc77c \uc9c1\uc6d0\uacfc \uace0\uac1d\uacfc\uc758 \ub300\ud654\ub97c \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uc5f0\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ub370 \uc788\ub2e4. \ub9e4\uc77c 100\uc5ec\uac1c\uac00 \ub118\ub294 \ub098\ub77c\uc5d0\uc11c 11,000\uc5ec \uac1c \uae30\uc5c5\ub4e4\uc774 \ub208\ubd80\uc2e0 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ub0b4\uace0 \uc624\ub798\ub3c4\ub85d \uc9c0\uc18d\uac00\ub2a5\ud55c \uace0\uac1d \uad00\uacc4\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\ub294 \uc138\uacc4 1 \uc704 \uc81c\ub124\uc2dc\uc2a4\uc758 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc2e0\ub8b0\ud558\uace0 \uc788\ub2e4. \ucd5c\uace0\uc758 \uae30\uc220\uacfc \uc0ac\ub78c\uc758 \ucc3d\uc758\ub825\uc744 \ud1b5\ud569\ud558\uc5ec \uc81c\ub124\uc2dc\uc2a4\ub294 \uc790\uc5f0\uc2a4\ub7f0 \uc758\uc0ac\uc18c\ud1b5\uc744 \ubc18\uc601\ud558\uba70 \uc0dd\uac01\ub300\ub85c \uc791\ub3d9\ud558\ub294 \uc194\ub8e8\uc158\uc744 \ub9cc\ub4e0\ub2e4. \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\ub294 \uc81c\ub124\uc2dc\uc2a4\uc758 \uc194\ub8e8\uc158\uc740 \uc9c4\uc815\ud55c \uc634\ub2c8\ucc44\ub110 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uac00\ub2a5\ucf00 \ud558\uba70, \ubaa8\ub4e0 \ucc44\ub110, \uc628-\ud504\ub808\ubbf8\uc2a4 \ubc0f \ud074\ub77c\uc6b0\ub4dc\uc758 \ubaa8\ub4e0 \ud658\uacbd\uc5d0\uc11c \ub3d9\uc77c\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud55c\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc0ac\ud56d\uc740 <a href=\"http:\/\/www.facebook.com\/genesyskorea\" target=\"_blank\" rel=\"noopener noreferrer\">\ud398\uc774\uc2a4\ubd81<\/a> \ubc0f Genesys \ube14\ub85c\uadf8\ub97c \ud1b5\ud574 <a href=\"https:\/\/www.genesys.com\/ko-kr\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.genesys.com\/kr<\/a>\uc744 \ubc29\ubb38\ud558\uba74 \ub41c\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_header&#8221; css=&#8221;.vc_custom_1528494718870{background-image: url(https:\/\/www.genesys.com\/media\/Newsroom.jpg?id=8353) !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text] \uc81c\ub124\uc2dc\uc2a4, MIT \uae00\ub85c\ubc8c \uc124\ubb38\uc870\uc0ac \uacb0\uacfc \ubc1c\ud45c \u201c90%\uc758 \uae30\uc5c5, \uace0\uac1d \uc5ec\uc815\uc5d0 \uc778\uacf5\uc9c0\ub2a5(AI) \ub3c4\uc785\u201d MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8 \ubcf4\uace0\uc11c \uacb0\uacfc, AI\ub97c \ud65c\uc6a9\ud558\ub294 \uae00\ub85c\ubc8c \ube0c\ub79c\ub4dc\ub4e4\uc740 \uc99d\ub300\ub41c \ud6a8\uc728\uc131, \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4 \ubc0f \ub9e4\ucd9c \uc99d\uac00\ub97c \uc5bb\uc5b4 [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text] (\uc11c\uc6b8 \u2014 2019\ub144 2\uc6d4 27\uc77c)\u2014 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(www.genesys.com\/kr)\ub294 \uc790\uc0ac\uac00 [&hellip;]<\/p>\n","protected":false},"author":346,"featured_media":0,"template":"","class_list":["post-132627","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"02\/27\/2019","utm_pass":false,"meta_title":"MIT \uae00\ub85c\ubc8c \uc124\ubb38\uc870\uc0ac \uacb0\uacfc \ubc1c\ud45c, 90% \uae30\uc5c5\uc774 \uace0\uac1d \uc5ec\uc815\uc5d0 \uc778\uacf5\uc9c0\ub2a5 \ud65c\uc6a9 | Genesys","meta_description":"MIT \ud14c\ud06c\ub180\ub85c\uc9c0 \ub9ac\ubdf0 \uc778\uc0ac\uc774\ud2b8 \ubcf4\uace0\uc11c \uacb0\uacfc, \uc778\uacf5\uc9c0\ub2a5\uc744 \ud65c\uc6a9\ud558\ub294 \uae00\ub85c\ubc8c \ube0c\ub79c\ub4dc\ub4e4\uc740 \ud6a8\uc728\uc131 \uc99d\ub300, \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4 \ubc0f \ub9e4\ucd9c \uc99d\uac00\ub97c \uc5bb\uc5c8\ub2e4\uace0 \ubc1c\ud45c\ud588\ub2e4. \ubcf8 \ubcf4\uace0\uc11c\ub294 \uc804\uc138\uacc4 18\uac1c\uad6d\uc758 \uc57d 600\uc5ec\uba85\uc758 \uc784\uc6d0\ub4e4\uc744 \ub300\uc0c1\uc73c\ub85c \uc9c4\ud589\ub410\ub2e4."},"news_date":"2019-02-27","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/132627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/346"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/132627\/revisions"}],"predecessor-version":[{"id":132665,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/132627\/revisions\/132665"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=132627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}