{"id":111864,"date":"2016-07-29T00:00:00","date_gmt":"2016-07-29T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=111864"},"modified":"2018-11-08T09:06:07","modified_gmt":"2018-11-08T17:06:07","slug":"hf-annoucement","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/hf-annoucement","title":{"rendered":"\uc81c\ub124\uc2dc\uc2a4, \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uacfc 9\uc5b5 \ub2ec\ub7ec \ud22c\uc790\ud611\uc815 \uccb4\uacb0"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

07\/29\/2016<\/p>\n

\uc81c\ub124\uc2dc\uc2a4, \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uacfc 9\uc5b5 \ub2ec\ub7ec \ud22c\uc790\ud611\uc815 \uccb4\uacb0<\/h1>\n

\uc57d 38\uc5b5\ub2ec\ub7ec\uc758 \uae30\uc5c5\uac00\uce58 \ud3c9\uac00 \ubc1b\uc544\u2219\u2219\u2219\uae30\uc5c5 \uc131\uc7a5 \uac00\uc18d\ud654 \uae30\ub300<\/h2>\n

[\/vc_column_text]<\/span>[vc_column_text]<\/p>\n

2016\ub144 7\uc6d4 29\uc77c, \uc11c\uc6b8<\/strong> \u2013 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8(CX: Customer Experience) \ubc0f \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uc120\ub3c4\uae30\uc5c5\uc778 \uc81c\ub124\uc2dc\uc2a4(Genesys<\/a>)\ub294 \ubbf8\uad6d\uc758 \uc0ac\ubaa8\ud22c\uc790 \uae30\uc5c5\uc778 \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c(Hellman & Friedman LLC)\uc758 \uacc4\uc5f4\uc0ac\ub4e4\uc774 \uc790\uc0ac\uc758 \uae30\uc874 \uc8fc\uc8fc\ub4e4\ub85c\ubd80\ud130 \uc0c1\ub2f9\ud55c \uc9c0\ubd84\uc744 \uc778\uc218\ud558\uae30 \uc704\ud574 \uc57d 9\uc5b5 \ub2ec\ub7ec(\uc57d 1\uc870 220\uc5b5 \uc6d0)\ub97c \ud22c\uc790\ud55c\ub2e4\uace0 \ubc1c\ud45c\ud588\ub2e4.<\/p>\n

\uc57d 38\uc5b5\ub2ec\ub7ec(\uc57d 4\uc870 3,100\uc5b5 \uc6d0)\uc758 \uae30\uc5c5\uac00\uce58\ub97c \ub098\ud0c0\ub0b4\ub294 \uc774\ubc88 \ud22c\uc790\ub294 \uc81c\ub124\uc2dc\uc2a4\uac00 \uc138\uacc4\uc5d0\uc11c \uac00\uc7a5 \uac00\uce58\uc788\ub294 \ube44\uc0c1\uc7a5 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uae30\uc5c5 \uc911 \ud558\ub098\uc784\uc744 \uc785\uc99d\ud558\ub294 \uac83\uc774\ub2e4. \uc774\ubc88 \ud22c\uc790 \uc774\ud6c4\uc5d0\ub3c4 \ud37c\ubbf8\ub77c(Permira) \ud380\ub4dc, \ud14c\ud06c\ub180\ub85c\uc9c0 \ud06c\ub85c\uc2a4\uc624\ubc84 \ubca4\uccd0(Technology Crossover Venture) \ub4f1\uc744 \ud3ec\ud568\ud55c \uc81c\ub124\uc2dc\uc2a4\uc758 \uae30\uc874 \ud22c\uc790\uc790\ub4e4\uc740 \uacc4\uc18d\ud574\uc11c \uacfc\ubc18\uc218\uc758 \uc9c0\ubd84\uc744 \uc18c\uc720\ud558\uac8c \ub41c\ub2e4.<\/p>\n

\ub9c8\ucf00\ud305, \uc601\uc5c5 \ubc0f \uc11c\ube44\uc2a4\uc758 \ud6a8\uc728\uc131\uacfc \ud6a8\uacfc\ub97c \uadf9\uc801\uc73c\ub85c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc81c\ub124\uc2dc\uc2a4 \uace0\uac1d\uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc740 \ud3ec\ucd98 500\ub300 \uae30\uc5c5\uc758 \ub300\ubd80\ubd84\uc744 \ud3ec\ud568\ud574 120\uac1c\uad6d\uc5d0 \uac78\uccd0 4,700\uc5ec \uc774\uc0c1\uc758 \uace0\uac1d\ub4e4\ub85c\ubd80\ud130 \ub192\uc740 \uc2e0\ub8b0\ub97c \uc5bb\uace0 \uc788\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc740 \ubaa8\ub4e0 \uace0\uac1d\uc811\uc810, \ucc44\ub110 \ubc0f \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ud55c \uc644\ubcbd\ud55c \uac00\uc2dc\uc131\uacfc \uac00\uce58\uc788\ub294 \ub9e5\ub77d\uc815\ubcf4\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\ub4e4\uc774 \uace0\uac1d \ubc0f \uc9c1\uc6d0\ub4e4\uc744 \ub9cc\uc871\uc2dc\ud0a4\ub294 \ub3d9\uc2dc\uc5d0 \ud601\uc2e0\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294\ub2e4.<\/p>\n

\ud3f4 \uc138\uadf8\ub808(Paul Segre) \uc81c\ub124\uc2dc\uc2a4 CEO\ub294 \u201c\uc81c\ub124\uc2dc\uc2a4\ub294 \uc634\ub2c8\ucc44\ub110(Omnichannel) \uace0\uac1d \uacbd\ud5d8, \uc9c1\uc6d0 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8, \ube44\uc988\ub2c8\uc2a4 \ucd5c\uc801\ud654 \ubc0f \ud074\ub77c\uc6b0\ub4dc\ub97c \uc911\uc2ec\uc73c\ub85c \uc81c\ud488 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub97c \ube60\ub978\uc18d\ub3c4\ub85c \ud655\uc7a5\ud574 \ub098\uac00\uace0 \uc788\ub2e4. \ud37c\ubbf8\ub77c \ud380\ub4dc\ub294 \uc9c0\ub09c 4\ub144\uac04 \uc81c\ub124\uc2dc\uc2a4\uc758 \ub4e0\ub4e0\ud55c \ud30c\ud2b8\ub108\uc600\ub2e4. \uc774\ubc88 \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uc758 \ud22c\uc790\ub294 \uc6b0\ub9ac\uc758 \uc804\ub7b5\uacfc \uc2e4\ud589\uc774 \ubaa8\ub450 \uc131\uacf5\uc801\uc774\uc600\uc74c\uc744 \ubcf4\uc5ec\uc8fc\ub294 \uac83\uc73c\ub85c, \uae30\uc5c5\uc758 \uc131\uc7a5\uc774 \uac00\uc18d\ud654 \ub420 \uac83\uc73c\ub85c \uae30\ub300\ub41c\ub2e4\u201d\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

\ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uc758 \uc0c1\ubb34\uc774\uc0ac\uc778 \ub370\uc774\ube44\ub4dc \ud130\ub12c(David Tunnell)\uacfc \ud0c0\ub9bc \uc640\uc2ec(Tarim Wasim)\uc740 \u201c\uc6b0\ub9ac\ub294 \uc2dc\uc7a5\uc5d0\uc11c \ub2e4\ub978 \uae30\uc5c5\ub4e4\uc744 \ud601\uc2e0\uc2dc\ud0ac \uc218 \uc788\ub294 \ub6f0\uc5b4\ub09c \uc5ed\ub7c9\uc744 \ubcf4\uc720\ud55c \uc5c5\uacc4 \uc120\ub3c4\uc5c5\uccb4\ub4e4\uc5d0 \ud22c\uc790\ud558\uace0 \uc788\ub2e4\u201d\uba70, \u201c\uace0\uac1d\uacbd\ud5d8\uc744 \ud601\uc2e0\uc2dc\ud0a4\uace0\uc790 \ud558\ub294 \uc81c\ub124\uc2dc\uc2a4\uc758 \ube44\uc804\uacfc \uc9c1\uc6d0\ub4e4\uc758 \ud5cc\uc2e0\uc744 \uc2e0\ub8b0\ud55c\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uac00 \ud55c \ub2e8\uacc4 \ub354 \uc131\uc7a5\ud560 \uc218 \uc788\ub3c4\ub85d \ud568\uaed8 \ub178\ub825\ud560 \uc608\uc815\u201d\uc774\ub77c\uace0 \uac01\uac01 \uc124\uba85\ud588\ub2e4.  <\/p>\n

\ud37c\ubbf8\ub77c\uc758 \uae30\uc220 \ubd80\ubb38 \uacf5\ub3d9 \ucd1d\uad04\uc778 \ube0c\ub77c\uc774\uc5b8 \ub8e8\ub354(Brian Ruder)\ub294 \u201c\ud37c\ubbf8\ub77c \ud380\ub4dc\uac00 \uc9c0\ub09c 2012\ub144 \uc81c\ub124\uc2dc\uc2a4\ub97c \uc54c\uce74\ud154\ub8e8\uc2a8\ud2b8(Alcatel-Lucent)\uc5d0\uc11c \ubd84\uc0ac\uc2dc\ud0a8 \uc774\ud6c4, \uc81c\ub124\uc2dc\uc2a4\ub294 \uc131\uc7a5 \uc2dc\uc7a5\uc5d0\uc11c \ub9ac\ub354\uc2ed\uc744 \ud06c\uac8c \ud655\ub300\ud574\uc654\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uac00 \uc720\uae30\uc801\uc778 \uc131\uc7a5\uc138\ub97c \ubcf4\uc774\uace0 \uc804\ub7b5\uc801 \uc778\uc218\ub97c \uacc4\uc18d\ud574\uc11c \ucd94\uc9c4\ud558\uace0 \uc788\ub294 \uac00\uc6b4\ub370, \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uc774 \uc81c\ub124\uc2dc\uc2a4\uc758 \ub3d9\ubc18\uc790\uac00 \ub41c \uac83\uc744 \ub9e4\uc6b0 \uae30\uc058\uac8c \uc0dd\uac01\ud55c\ub2e4\u201d\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

\ud55c\ud3b8, \uce74\ud0c8\ub9ac\uc2a4\ud2b8 \ud30c\ud2b8\ub108\uc2a4(Qatalyst Partners)\ub294 \uc81c\ub108\uc2dc\uc2a4\uc758 \uae08\uc735 \uc790\ubb38\uc744 \ub2f4\ub2f9\ud558\uace0 \uc788\ub2e4.<\/p>\n

 <\/p>\n

\ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c(Hellman & Friedman) \uc18c\uac1c<\/strong><\/p>\n

\ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uc740 \uc0cc\ud504\ub780\uc2dc\uc2a4\ucf54, \ub274\uc695 \ubc0f \ub7f0\ub358\uc5d0 \uc0ac\ubb34\uc18c\ub97c \ub450\uace0 \uc788\ub294 \uc120\ub3c4\uc801\uc778 \uc0ac\ubaa8\ud22c\uc790 \uae30\uc5c5\uc774\ub2e4. 1984\ub144 \uc124\ub9bd\ub41c \ud6c4, 350\uc5b5 \ub2ec\ub7ec \uc774\uc0c1\uc758 \uc790\ubcf8\uae08\uc744 \uc870\ub2ec\ud588\ub2e4. \ub610\ud55c, \uc18c\ud504\ud2b8\uc6e8\uc5b4, \uc778\ud130\ub137 \ubc0f \ubbf8\ub514\uc5b4, \uae08\uc735 \uc11c\ube44\uc2a4, \uae30\uc5c5 \ubc0e \uc815\ubcf4 \uc11c\ube44\uc2a4, \uc5d0\ub108\uc9c0, \uc18c\ub9e4, \uc18c\ube44\uc790, \ud5ec\uc2a4\ucf00\uc5b4 \ubd84\uc57c\ub97c \ud3ec\ud568\ud55c \uc8fc\uc694 \uc5c5\uacc4\uc5d0\uc11c \ub6f0\uc5b4\ub09c \ud504\ub79c\ucc28\uc774\uc988 \ud68c\uc0ac\uc5d0 \ud22c\uc790\ud558\ub294\ub370 \uc911\uc810\uc744 \ub450\uace0 \uc788\uc73c\uba70, \uacbd\uc601\uc9c4\ub4e4\uc5d0\uac8c \ubd80\uac00\uac00\uce58\ub97c \ucc3d\ucd9c\ud558\ub294 \ub3d9\ubc18\uc790 \uc5ed\ud560\uc744 \ud558\uace0 \uc788\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc815\ubcf4\ub294 www.hf.com\uc5d0\uc11c \ud655\uc778 \uac00\ub2a5\ud558\ub2e4.<\/p>\n

 <\/p>\n

\ud37c\ubbf8\ub77c(Permira)  \uc18c\uac1c<\/strong><\/p>\n

\ud37c\ubbf8\ub77c\ub294 \uc131\uacf5\uc801\uc778 \uae30\uc5c5\ub4e4\uc744 \ubc1c\uad74\ud574 \uc9c0\uc6d0\ud558\uace0 \uc788\ub294 \uae00\ub85c\ubc8c \ud22c\uc790 \ud68c\uc0ac\uc774\ub2e4. 1985\ub144\uc5d0 \uc124\ub9bd\ub41c \ud37c\ubbf8\ub77c\ub294 \uc57d 250\uc5b5 \ud30c\uc6b4\ub4dc(\ubbf8\ud654 280\uc5b5 \ub2ec\ub7ec) \uaddc\ubaa8\uc5d0 \uc774\ub974\ub294 \ud22c\uc790 \uc790\ubb38\uc744 \uc81c\uacf5\ud574\uc654\ub2e4. \uae30\uc5c5\uc758 \uc2e4\uc801\uc744 \uae09\uc131\uc7a5\uc2dc\ud0a4\uace0 \uc9c0\uc18d\uc801\uc778 \ubc1c\uc804\uc744 \ucd94\uc9c4\ud558\uace0\uc790 \ud558\ub294 \ud3ec\ubd80\ub97c \uac00\uc9c4 \uae30\uc5c5\ub4e4\uc5d0\uac8c \uc7a5\uae30\uc801\uc778 \ud22c\uc790\ub97c \ud574 \uc624\uace0 \uc788\uc73c\uba70, \uc9c0\ub09c 30\ub144 \uac04 \uc18c\ube44\uc790, \uae08\uc735 \uc11c\ube44\uc2a4, \ud5ec\uc2a4\ucf00\uc5b4, \uc0b0\uc5c5\uc7ac, \uae30\uc220 \ub4f1 5\uac00\uc9c0 \ud575\uc2ec \uc0b0\uc5c5\uc5d0\uc11c 200\uac74 \uc774\uc0c1\uc758 \uc0ac\ubaa8\ud380\ub4dc\ub97c \ud22c\uc790\ud588\ub2e4. \uc804\uc138\uacc4 \uae30\uc220 \ud68c\uc0ac\ub4e4\uc5d0 \uc131\uacf5\uc801\uc778 \ud22c\uc790\ub97c \ud574\uc628 \ud37c\ubbf8\ub77c\ub294 1997\ub144 \uc774\ud6c4 \ud22c\uc790\uc758 33% \uc774\uc0c1\uc744 \uae30\uc220\uc758 \ud575\uc2ec \ubd80\ubb38\uc5d0 \uc9d1\uc911\ud558\uace0 \uc788\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc815\ubcf4\ub294 www.genesys.com\uc5d0\uc11c \ud655\uc778 \uac00\ub2a5\ud558\ub2e4.  <\/p>\n

 <\/p>\n

\ud14c\ud06c\ub110\ub9ac\uc9c0 \ud06c\ub85c\uc2a4\uc624\ubc84 \ubca4\uccd0(Technology Crossover Ventures) \uc18c\uac1c<\/strong><\/p>\n

1995\ub144 \uc124\ub9bd\ub41c \ud14c\ud06c\ub110\ub9ac\uc9c0 \ud06c\ub85c\uc2a4\uc624\ubc84 \ubca4\uccd0(TCV)\ub294 \uae30\uc220 \uc0b0\uc5c5\uc5d0\uc11c \uc131\uc7a5\ud558\uace0 \uc788\ub294 \uc0c1\uc7a5 \ubc0f \ube44\uc0c1\uc7a5 \uae30\uc5c5\ub4e4\uc5d0\uac8c \uc790\uae08\uc744 \uc870\ub2ec\ud558\uace0 \uc788\ub294 \uc120\ub3c4\uc801\uc778 \ud22c\uc790\ud68c\uc0ac\ub2e4. \uc9c0\ub09c 21\ub144 \uac04 TCV\ub294 200\uc5ec \uc774\uc0c1\uc758 \uae30\uc220\ubd84\uc57c \uc120\ub3c4\uc5c5\uccb4\ub4e4\uc5d0 \uc57d 90\uc5b5 \ub2ec\ub7ec\ub97c \ud22c\uc790\ud588\uc73c\uba70, 59\uac74\uc758 \uae30\uc5c5\uacf5\uac1c(IPO)\uc640 50\uac74\uc758 \uc804\ub7b5\uc801 \ud310\ub9e4\ub97c \uc9c4\ud589\ud588\ub2e4. \ubbf8\uad6d \uce98\ub9ac\ud3ec\ub2c8\uc544 \ud330\ub85c\uc568\ud1a0(Palo Alto)\uc5d0 \ubcf8\uc0ac\ub97c \ub450\uace0 \uc788\uc73c\uba70, \ub274\uc695 \ubc0f \ub7f0\ub358\uc5d0\uc11c\ub3c4 \uc0ac\ubb34\uc18c\ub97c \uc6b4\uc601\ud558\uace0 \uc788\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc815\ubcf4\ub294 https:\/\/www.tcv.com\uc5d0\uc11c \ud655\uc778 \uac00\ub2a5\ud558\ub2e4.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text] 07\/29\/2016 \uc81c\ub124\uc2dc\uc2a4, \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c\uacfc 9\uc5b5 \ub2ec\ub7ec \ud22c\uc790\ud611\uc815 \uccb4\uacb0 \uc57d 38\uc5b5\ub2ec\ub7ec\uc758 \uae30\uc5c5\uac00\uce58 \ud3c9\uac00 \ubc1b\uc544\u2219\u2219\u2219\uae30\uc5c5 \uc131\uc7a5 \uac00\uc18d\ud654 \uae30\ub300 [\/vc_column_text][vc_column_text] 2016\ub144 7\uc6d4 29\uc77c, \uc11c\uc6b8 \u2013 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8(CX: Customer Experience) \ubc0f \ucee8\ud0dd \uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uc120\ub3c4\uae30\uc5c5\uc778 \uc81c\ub124\uc2dc\uc2a4(Genesys)\ub294 \ubbf8\uad6d\uc758 \uc0ac\ubaa8\ud22c\uc790 \uae30\uc5c5\uc778 \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c(Hellman & Friedman LLC)\uc758 \uacc4\uc5f4\uc0ac\ub4e4\uc774 \uc790\uc0ac\uc758 \uae30\uc874 \uc8fc\uc8fc\ub4e4\ub85c\ubd80\ud130 \uc0c1\ub2f9\ud55c \uc9c0\ubd84\uc744 \uc778\uc218\ud558\uae30 \uc704\ud574 \uc57d 9\uc5b5 \ub2ec\ub7ec(\uc57d 1\uc870 220\uc5b5 \uc6d0)\ub97c […]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-111864","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"07\/29\/2016","meta_description":"\uc81c\ub124\uc2dc\uc2a4, \ubbf8\uad6d\uc758 \uc0ac\ubaa8\ud22c\uc790 \uae30\uc5c5\uc778 \ud5ec\uba3c&\ud504\ub9ac\ub4dc\uba3c(Hellman & Friedman LLC)\uc73c\ub85c\ubd80\ud130 \uc57d 9\uc5b5 \ub2ec\ub7ec(\uc57d 1\uc870 220\uc5b5 \uc6d0) \uc720\uce58 \ubc1c\ud45c"},"news_date":"2016-07-29","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111864\/revisions"}],"predecessor-version":[{"id":112973,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111864\/revisions\/112973"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=111864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}