{"id":111858,"date":"2017-03-22T00:00:00","date_gmt":"2017-03-22T07:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=111858"},"modified":"2021-02-14T19:49:02","modified_gmt":"2021-02-15T03:49:02","slug":"partnership-with-hansol","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/partnership-with-hansol","title":{"rendered":"\uc81c\ub124\uc2dc\uc2a4, \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ubd84\uc57c \uc804\ubb38 \uae30\uc5c5 \ud55c\uc194\uc778\ud2f0\ud050\ube0c\uc640 \ud30c\ud2b8\ub108\uc2ed \uccb4\uacb0"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre\">03\/22\/2017<\/p>\n<h1>\uc81c\ub124\uc2dc\uc2a4, \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ubd84\uc57c \uc804\ubb38 \uae30\uc5c5 \ud55c\uc194\uc778\ud2f0\ud050\ube0c\uc640 \ud30c\ud2b8\ub108\uc2ed \uccb4\uacb0<\/h1>\n<h2>\ucee8\ud0dd\uc13c\ud130 \ucee8\uc124\ud305 \ubc0f \uad6c\ucd95 \uacbd\ud5d8 \ud48d\ubd80\ud55c \uad6d\ub0b4 \ud30c\ud2b8\ub108 \ucd94\uac00\ub85c \uad6d\ub0b4 \uc2dc\uc7a5 \ub9ac\ub354\uc2ed \uac15\ud654 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ud655\ub300 \uac00\uc18d\ud654<\/h2>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:1px\"><\/span>[vc_column_text]<\/p>\n<p><strong>\uc11c\uc6b8 \u2014 2017\ub144 03\uc6d423\uc77c<\/strong>\u2014 <a href=\"https:\/\/www.genesys.com\/solutions\/customer-service\">\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8<\/a> \ubc0f <a href=\"https:\/\/www.genesys.com\/en-gb\/customer-experience\/better-results\/migrating-your-legacy-system\">\ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158<\/a> \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(<a href=\"https:\/\/www.genesys.com\/ko-kr\">www.genesys.com\/ko-kr<\/a>)\uc640 \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ucee8\uc124\ud305 \ubc0f \uad6c\ucd95 \ubd84\uc57c \ub9ac\ub354\uc778 \ud55c\uc194\uc778\ud2f0\ud050\ube0c(\ub300\ud45c\uc774\uc0ac \ubc15\uc0c1\uc900, www.hansolinticube.com)\uac00 \ud30c\ud2b8\ub108\uc2ed \ud611\uc57d\uc744 \uccb4\uacb0\ud588\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4\ub294 \uc774\ubc88 \ud30c\ud2b8\ub108\uc2ed\uc744 \ud1b5\ud574 \uad6d\ub0b4 \uc2dc\uc7a5 \ub9ac\ub354\uc2ed\uc744 \uac15\ud654\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \ud655\ub300\ub97c \uac00\uc18d\ud654\ud560 \uc218 \uc788\uc744 \uac83\uc73c\ub85c \uae30\ub300\ud558\uace0 \uc788\ub2e4. \ud2b9\ud788 \ucd5c\uadfc \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc758 \uc694\uad6c\uac00 \ub192\uc544\uc9c0\uace0 \uc788\ub294 \uac00\uc6b4\ub370, \uc81c\ub124\uc2dc\uc2a4\ub294 \ud30c\ud2b8\ub108\uc2ed\uc744 \uae30\ubc18\uc73c\ub85c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc9c0\uc6d0\ud558\uae30 \uc704\ud55c \uc5ed\ub7c9\uc744 \ud55c\uce35 \uac15\ud654\ud558\uace0, \ubcf4\ub2e4 \uc801\uadf9\uc801\uc73c\ub85c \uad6d\ub0b4 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \uc2dc\uc7a5\uc744 \uacf5\ub7b5\ud560 \uc218 \uc788\uc744 \uac83\uc73c\ub85c \uc608\uc0c1\ud558\uace0 \uc788\ub2e4.<\/p>\n<p>\ud30c\ud2b8\ub108\uc2ed\uc744 \uccb4\uacb0\ud55c \ud55c\uc194\uc778\ud2f0\ud050\ube0c\ub294 \uc2dc\uc7a5\uc870\uc0ac\uae30\uad00 \ud504\ub85c\uc2a4\ud2b8 \uc564 \uc124\ub9ac\ubc88(Frost &amp; Sullivan)\uc774 \uc8fc\ucd5c\ud55c \ud504\ub85c\uc2a4\ud2b8 \uc564 \uc124\ub9ac\ubc88 \uc5d1\uc124\ub7f0\uc2a4 \uc5b4\uc6cc\ub4dc\uc5d0\uc11c \ucee8\ud0dd\uc13c\ud130 \ubd80\ubb38 12\ub144 \uc5f0\uc18d 1\uc704\ub85c \uc120\uc815\ub410\uc73c\uba70, \ub9c8\ucf13 \ud2b8\ub80c\ub4dc \ubcc0\ud654\uc5d0 \ub530\ub978 \uc804\ub7b5\uc801 \uc0ac\uc5c5 \ub2e4\ubcc0\ud654\ub97c \ud1b5\ud574 \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \uc2dc\uc7a5\uc5d0\uc11c 1\uc704 \uc790\ub9ac\ub97c \uc9c0\ud0a4\uace0 \uc788\ub2e4.<\/p>\n<p>\ud55c\uc194\uc778\ud2f0\ud050\ube0c \ubc15\uc0c1\uc900 \ub300\ud45c\uc774\uc0ac\ub294 \u201c\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\uc640\uc758 \ud30c\ud2b8\ub108\uc2ed\uc740 \ub2f9\uc0ac\uc758 \uc131\uc7a5 \uc804\ub7b5\uc5d0 \ub530\ub77c \ubbf8\ub798\uc9c0\ud5a5 \uc194\ub8e8\uc158\uc744 \uac15\ud654\ud574 \uace0\uac1d \uac00\uce58\ub97c \ub192\uc774\uace0 \uace0\uac1d \ub9cc\uc871\uc744 \uc2e4\ud604\uc2dc\ud0a4\uae30 \uc704\ud55c \ud601\uc2e0\uc758 \uc77c\ud658\u201d\uc774\ub77c\uba70, \u201c\ud55c\uc194\uc778\ud2f0\ud050\ube0c\ub294 \uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\uc640 \ud568\uaed8 \uc634\ub2c8\ucc44\ub110 \uc804\ub7b5\uc744 \ud55c\uad6d \uc2dc\uc7a5\uc5d0 \ucd5c\uc801\ud654 \ubc0f \uace0\ub3c4\ud654\ud558\uace0, \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158 \uc2dc\uc7a5\uc744 \uc8fc\ub3c4\ud560 \uc218 \uc788\ub3c4\ub85d \ucd5c\uc120\uc758\u00a0\ub178\ub825\uc744 \ub2e4\ud560 \uac83\u201d\uc774\ub77c\uace0 \uc804\ud588\ub2e4.<\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544 \uc624\uc7ac\uc9c4 \uc9c0\uc0ac\uc7a5\uc740 \u201c\uc774\ubc88 \ud30c\ud2b8\ub108\uc2ed \uccb4\uacb0\uc744 \ud1b5\ud574 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \uc2dc\uc7a5\uc744 \uc120\ub3c4\ud558\uace0 \uc788\ub294 \uc81c\ub124\uc2dc\uc2a4\uc758 \ub6f0\uc5b4\ub09c \uc194\ub8e8\uc158 \ubc0f \uae30\uc220\ub825\uc774 \uad6d\ub0b4 \uc2dc\uc7a5\uc5d0 \ub354\uc6b1 \ud6a8\uacfc\uc801\uc73c\ub85c \uc804\ub2ec\ub420 \uac83\u201d\uc774\ub77c\uba70, \u201c\uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544\ub294 \uc81c\ub124\uc2dc\uc2a4 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc758 \ud655\uc0b0\uc744 \uc704\ud574 \ud55c\uc194\uc778\ud2f0\ud050\ube0c\uc640 \uae34\ubc00\ud788 \ud611\ub825\ud558\uace0, \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc774 \ucd5c\uc801\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \uc131\uacf5\uc801\uc778 \ube44\uc988\ub2c8\uc2a4\ub97c \uc774\ub8f0 \uc218 \uc788\ub3c4\ub85d \uc801\uadf9 \uc9c0\uc6d0\ud560 \uacc4\ud68d&#8221;\uc774\ub77c\uace0 \ub9d0\ud588\ub2e4.<\/p>\n<p>\ud55c\ud3b8 \uc81c\ub124\uc2dc\uc2a4\ub294 \uc9c0\ub09c 2016\ub144 12\uc6d4 \uc778\ud130\ub799\ud2f0\ube0c \uc778\ud154\ub9ac\uc804\uc2a4(Interactive Intelligence) \uc778\uc218\ub97c \ubc1c\ud45c, \uc804\uc138\uacc4 \uac01\uc9c0\uc758 \ubaa8\ub4e0 \uc5c5\uacc4, \ubaa8\ub4e0 \uaddc\ubaa8 \uace0\uac1d\ub4e4\uc5d0\uac8c \ud074\ub77c\uc6b0\ub4dc \ubc0f \uc628\ud504\ub808\ubbf8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uc774\uc6a9\ud560 \uc218 \uc788\ub294 \uac00\uc7a5 \uc644\ubcbd\ud55c \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub97c \uc9c0\uc6d0\ud568\uc73c\ub85c\uc368 \uc138\uacc4 \ucd5c\uace0\uc758 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \uae30\uc5c5\uc73c\ub85c \uac70\ub4ed\ub098\uaca0\ub2e4\ub294 \ud3ec\ubd80\ub97c \ubc1d\ud78c \ubc14 \uc788\ub2e4.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\ud55c\uc194\uc778\ud2f0\ud050\ube0c(Hansol Inticube)\uc5d0 \ub300\ud558\uc5ec<\/strong><\/p>\n<p>\ud55c\uc194\uc778\ud2f0\ud050\ube0c\ub294 \ucee8\ud0dd\uc13c\ud130 \ubc0f \ubb34\uc120 \uc778\ud130\ub137 \uc194\ub8e8\uc158 \ubd84\uc57c\uc5d0\uc11c 15\ub144 \uc774\uc0c1\uc758 \ub178\ud558\uc6b0\uc640 \uc2dc\uc7a5 \ub9ac\ub354\uc2ed\uc744 \ud655\ubcf4\ud558\uace0 \uc788\ub294 IT \uc804\ubb38 \uae30\uc5c5\uc774\ub2e4. \ud55c\uc194\uc778\ud2f0\ud050\ube0c\ub294 \uc2dc\uc7a5\uc870\uc0ac\uae30\uad00 \ud504\ub85c\uc2a4\ud2b8 \uc564 \uc124\ub9ac\ubc88(Frost &amp; Sullivan)\uc774 \uc8fc\ucd5c\ud55c \ud504\ub85c\uc2a4\ud2b8 \uc564 \uc124\ub9ac\ubc88 \uc5d1\uc124\ub7f0\uc2a4 \uc5b4\uc6cc\ub4dc\uc5d0\uc11c \ucee8\ud0dd\uc13c\ud130 \ubd80\ubb38 12\ub144 \uc5f0\uc18d 1\uc704\ub85c \uc120\uc815\ub410\uc73c\uba70, \ub9c8\ucf13 \ud2b8\ub80c\ub4dc \ubcc0\ud654\uc5d0 \ub530\ub978 \uc804\ub7b5\uc801 \uc0ac\uc5c5 \ub2e4\ubcc0\ud654\ub97c \ud1b5\ud574 \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \uc2dc\uc7a5\uc5d0\uc11c 1\uc704 \uc790\ub9ac\ub97c \uc9c0\ud0a4\uace0 \uc788\ub2e4. \uc8fc\uc694\uc0ac\uc5c5\uc740 \ucee8\ud0dd\uc13c\ud130, \ud1b5\ud569 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158&amp;\ud611\uc5c5, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ub370\uc774\ud130 \ubd84\uc11d \ubd84\uc57c\uc758 \uc2dc\uc2a4\ud15c \ud1b5\ud569 \ubc0f \uc194\ub8e8\uc158 \uad6c\ucd95\uc774\ub2e4.<\/p>\n<p><strong>\uc81c\ub124\uc2dc\uc2a4(Genesys)\uc5d0 \ub300\ud558\uc5ec<\/strong><\/p>\n<p>\uc81c\ub124\uc2dc\uc2a4\u00ae\ub294 \ub9e4\ud574 250\uc5b5 \uac74\uc774 \ub118\ub294 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \uace0\uac1d\uc744 \uc911\uc2ec\uc5d0 \ub450\uace0 \ube44\uc988\ub2c8\uc2a4\ub97c \uc218\ud589\ud574 \uc654\uc73c\uba70, \ud6cc\ub96d\ud55c <a href=\"https:\/\/www.genesys.com\/customer-migrations\">\uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8<\/a>\uac00 \ud6cc\ub96d\ud55c \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc\ub97c \ub9cc\ub4e4\uc5b4\ub0b8\ub2e4\ub294 \uc2e0\ub150\uc744 \uac16\uace0 \uc788\ub2e4. \uc804\uc138\uacc4 100\uc5ec\uac1c\uad6d\uc758 10,000\uac1c\uac00 \ub118\ub294 \uae30\uc5c5\ub4e4\ub85c\ubd80\ud130 \uc2e0\ub8b0\ubc1b\ub294 \uc5c5\uacc4 1\uc704\uc758 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc740 \ub04a\uae40 \uc5c6\ub294 <a href=\"https:\/\/www.genesys.com\/en-gb\/solutions\">\uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uc5ec\uc815<\/a>\uc744 \uc870\uc728\ud558\uace0 \uc624\ub798 \uc9c0\uc18d \uac00\ub2a5\ud55c \uace0\uac1d \uad00\uacc4\ub97c \ub9cc\ub4e4 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \uc131\uacf5\uc801\uc778 \ud601\uc2e0\uacfc \uc5c5\uacc4 \ucd5c\uace0\uac00 \ub418\uaca0\ub2e4\ub294 \uc26c\uc9c0 \uc54a\ub294 \uc5f4\uc815\uc73c\ub85c \uc5c5\uacc4 \ucd5c\uace0\uc758 \uc5f0\uad6c \ubd84\uc11d \uae30\uad00\ub4e4\ub85c\ubd80\ud130 \ud074\ub77c\uc6b0\ub4dc\uc640 \uc628-\ud504\ub808\ubbf8\uc2a4 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \ub9ac\ub354\ub85c \uc120\uc815\ub41c \uc720\uc77c\ud55c \uae30\uc5c5\uc774\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 <a href=\"https:\/\/www.genesys.com\/ko-kr\">www.genesys.com\/ko-kr<\/a>\uc744 \ube44\ub86f\ud574 <a href=\"https:\/\/www.facebook.com\/genesyskorea\">\ud398\uc774\uc2a4\ubd81<\/a> \ubc0f <a href=\"https:\/\/www.genesys.com\/ko-kr\/blog\">\ube14\ub85c\uadf8<\/a>\ub97c \ud1b5\ud574 \ud655\uc778\ud560 \uc218 \uc788\ub2e4.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text] 03\/22\/2017 \uc81c\ub124\uc2dc\uc2a4, \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ubd84\uc57c \uc804\ubb38 \uae30\uc5c5 \ud55c\uc194\uc778\ud2f0\ud050\ube0c\uc640 \ud30c\ud2b8\ub108\uc2ed \uccb4\uacb0 \ucee8\ud0dd\uc13c\ud130 \ucee8\uc124\ud305 \ubc0f \uad6c\ucd95 \uacbd\ud5d8 \ud48d\ubd80\ud55c \uad6d\ub0b4 \ud30c\ud2b8\ub108 \ucd94\uac00\ub85c \uad6d\ub0b4 \uc2dc\uc7a5 \ub9ac\ub354\uc2ed \uac15\ud654 \ubc0f \ube44\uc988\ub2c8\uc2a4 \ud655\ub300 \uac00\uc18d\ud654 [\/vc_column_text][vc_column_text] \uc11c\uc6b8 \u2014 2017\ub144 03\uc6d423\uc77c\u2014 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(www.genesys.com\/ko-kr)\uc640 \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ucee8\uc124\ud305 \ubc0f \uad6c\ucd95 \ubd84\uc57c \ub9ac\ub354\uc778 \ud55c\uc194\uc778\ud2f0\ud050\ube0c(\ub300\ud45c\uc774\uc0ac \ubc15\uc0c1\uc900, www.hansolinticube.com)\uac00 \ud30c\ud2b8\ub108\uc2ed \ud611\uc57d\uc744 [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-111858","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"03\/22\/2017","meta_description":"\uc81c\ub124\uc2dc\uc2a4, \uad6d\ub0b4 \ucee8\ud0dd\uc13c\ud130 \ubd84\uc57c \uc804\ubb38 \uae30\uc5c5 \ud55c\uc194\uc778\ud2f0\ud050\ube0c\uc640 \ud30c\ud2b8\ub108\uc2ed 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