{"id":111855,"date":"2018-01-24T00:00:00","date_gmt":"2018-01-24T08:00:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=111855"},"modified":"2021-02-14T19:51:15","modified_gmt":"2021-02-15T03:51:15","slug":"genesys-launches-purecloud-in-korea","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/ko-kr\/company\/newsroom\/announcements\/genesys-launches-purecloud-in-korea","title":{"rendered":"Genesys launches PureCloud in Korea"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n

01\/24\/2018<\/p>\n

Genesys launches PureCloud in Korea<\/h1>\n

\ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc, \ub192\uc740 \uc720\uc5f0\uc131, \ud655\uc7a5\uc131 \ubc0f \ubbfc\ucca9\uc131\uc744 \uac16\ucd98 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc73c\ub85c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \uc9c0\uc6d0<\/h2>\n

[\/vc_column_text]<\/span>[vc_column_text]<\/p>\n

(\uc11c\uc6b8 \u2014 2018 \ub144 01 \uc6d4 24 \uc77c)<\/strong>\u2014 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8<\/a> \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(www.genesys.com\/ko-kr<\/a>)\uac00 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ubc0f \ud611\uc5c5\uc744 \uc704\ud55c \uc194\ub8e8\uc158\uc778 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\u2122(PureCloud by Genesys\u2122)\uc5d0 \ub300\ud55c \uad6d\ub0b4 \uc601\uc5c5\uc744 \ubcf8\uaca9\ud654\ud55c\ub2e4\uace0 \ubc1d\ud614\ub2e4.<\/p>\n

\ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\ub294 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \ud1b5\ud569\ub41c \uc62c-\uc778-\uc6d0 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ubc0f \ud611\uc5c5\uc744 \uc704\ud55c \uc194\ub8e8\uc158\uc73c\ub85c \uc804\ud654, \ucc44\ud305, \ube44\ub514\uc624 \ucc44\ub110\uc744 \uc81c\uacf5\ud558\uace0 \uc138\uc77c\uc988\ud3ec\uc2a4\ub2f7\ucef4(Salesforce.com), \uc820\ub370\uc2a4\ud06c(Zendesk) \ubc0f \uc544\ub9c8\uc874 \ub809\uc2a4(Amazon Lex)\uc640\uc758 \uc26c\uc6b4 \ud1b5\ud569\uc744 \uc9c0\uc6d0\ud55c\ub2e4. \ub9c8\uc774\ud06c\ub85c\uc11c\ube44\uc2a4 \uc544\ud0a4\ud14d\ucc98\ub97c \uae30\ubc18\uc73c\ub85c \ud55c \uc9c4\uc815\ud55c \ud074\ub77c\uc6b0\ub4dc \uc624\ud37c\ub9c1\uc778 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\ub294 \ud601\uc2e0\uc744 \uc55e\ub2f9\uae38 \uc218 \uc788\ub294 \ub192\uc740 \uc720\uc5f0\uc131\uacfc \uac15\ub825\ud55c \uae30\ub2a5\ub4e4\uc744 \uc81c\uacf5\ud574 \uae30\uc5c5\ub4e4\uc774 \uc810\uc810 \ube60\ub974\uac8c \uc99d\uac00\ud558\uace0 \uc788\ub294 \uace0\uac1d\uc758 \uc694\uad6c\uc0ac\ud56d\uc5d0 \uc2e0\uc18d\ud558\uac8c \ub300\ucc98\ud558\ub294 \ubbf8\ub798 \uacbd\uc7c1\ub825\uc744 \uac15\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4.<\/p>\n

\ubbf8\uad6d\uc758 \uc2dc\uc7a5\uc870\uc0ac\uae30\uad00\uc778 \ud504\ub85c\uc2a4\ud2b8\uc564\uc124\ub9ac\ubc18(Frost & Sullivan) \ubcf4\uace0\uc11c\uc5d0 \ub530\ub974\uba74 2015\ub144\uc5d0 24%\uc600\ub358 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc744 \ub3c4\uc785\ud55c \uae30\uc5c5\uc774 2020\ub144\uc5d0\ub294 40%\ub97c \ucc28\uc9c0\ud560 \uac83\uc774\ub2e4. \uc81c\ub124\uc2dc\uc2a4\ub294 \uc9c0\ub09c 1\ub144 \uac04 500\uc5ec \uac1c\uc758 \uace0\uac1d\uc0ac \ud655\ubcf4\ub97c \ud1b5\ud574 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc \ub3c4\uc785\uc774 \uac00\uc18d\ud654\ub418\ub294 \uac83\uc744 \ud655\uc778\ud588\uc73c\uba70, \uc774\ub7ec\ud55c \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\uc758 \ubaa8\uba58\ud140\uc740 \uc5c5\uacc4\uc5d0\uc11c\ub3c4 \uc778\uc815\uc744 \ubc1b\uace0 \uc788\ub2e4.<\/p>\n

\ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\ub294 \ucee8\ud0dd\uc13c\ud130 \uad6c\ucd95\uc5d0 \ub300\ud55c \ucd08\uae30 \ud22c\uc790 \ube44\uc6a9\uc5d0 \ubd80\ub2f4\uc744 \ub290\ub07c\ub294 \uae30\uc5c5\uc774\ub098 \uc0c8\ub86d\uac8c \uc11c\ube44\uc2a4\ub97c \uc2dc\uc791\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\ub4e4\uc774 \ube44\uc6a9 \ud6a8\uc728\uc801\uc73c\ub85c \ub2e8 \uba70\uce60 \ub9cc\uc5d0 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294\ub2e4. \ub610\ud55c \ucee8\ud0dd\uc13c\ud130 \uc6b4\uc601\uc744 \uc704\ud55c \uc804\ub2f4 \uc778\ub825\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc9c0 \uc54a\uac70\ub098 \uae30\uc874\uc5d0 \uc6b4\uc601\ud558\uace0 \uc788\ub294 \uc790\uccb4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0 \ucc44\ub110\ub9cc \ucd94\uac00\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\uc758 \uacbd\uc6b0\uc5d0\ub3c4 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\ub294 \ub192\uc740 \ud6a8\uc728\uc131 \ubc0f \ud655\uc7a5\uc131\uc744 \uc81c\uacf5\ud574 \uc131\uacf5\uc801\uc73c\ub85c \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc744 \ub3c4\uc785\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud55c\ub2e4.<\/p>\n

\ubcf8 \uc194\ub8e8\uc158\uc740 \uc804\ud654, \uc774\uba54\uc77c, \ucc44\ud305, \uc18c\uc15c \ucc44\ub110 \ub4f1\uc744 \ud3ec\ud568\ud574 \ud558\ub8e8\uc5d0 100\ub9cc\uac74 \uc774\uc0c1\uc758 \uc778\ud130\ub799\uc158\uc744 \ucc98\ub9ac\ud558\uace0 \uc218\ub9ce\uc740 \uae30\uc5c5\ub4e4\uc758 \uace0\uac1d \uc5ec\uc815\uc744 \uc548\uc804\ud558\uace0 \ub9e4\ub044\ub7fd\uac8c \uc9c0\uc6d0\ud55c\ub2e4. \ub610\ud55c SaaS(Software-as-a-Service) \ubaa8\ub378 \uae30\ubc18\uc758 \ub2e8\uc21c\ud654\ub41c \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc81c\uacf5\ud558\uba70, \ucd94\uac00 \ube44\uc6a9 \uc5c6\uc774 \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \uacc4\uc18d\ud574\uc11c \ud655\uc7a5\ud560 \uc218 \uc788\ub2e4.<\/p>\n

\uc544\uc6b8\ub7ec, \uc81c\ub124\uc2dc\uc2a4\ub294 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \uae30\ub2a5 \uc774\uc678\uc5d0 IP-PBX \uae30\ubc18\uc758 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc \ucee4\ubba4\ub2c8\ucf00\uc774\ud2b8 (PureCloud Communicate)\ub97c \ud1b5\ud574 \ube44\ub514\uc624 \ucee8\ud37c\ub7f0\uc2f1, \ud654\uba74 \uacf5\uc720, \uadf8\ub8f9 \ucc44\ud305, \ubb38\uc11c \uad00\ub9ac \ub4f1\uc758 \uc9c1\uc6d0 \ud611\uc5c5 \ub3c4\uad6c\ub97c \uc81c\uacf5\ud55c\ub2e4.<\/p>\n

\uc774\uc885\uad6c \uc81c\ub124\uc2dc\uc2a4\ucf54\ub9ac\uc544 \uc9c0\uc0ac\uc7a5\uc740 \u201c\ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\ub294 \uae00\ub85c\ubc8c \uc2dc\uc7a5\uc5d0\uc11c \uac00\uc7a5 \ube60\ub974\uac8c \uc131\uc7a5\ud558\uace0 \uc788\ub294 \uace0\uac1d \uacbd\ud5d8 \uc194\ub8e8\uc158\uc774\ub77c\uace0 \ub9d0\ud560 \uc218 \uc788\uc73c\uba70, \uc2dc\uc7a5 \uac70\ub798\uac00 \uc5c5\uacc4 \uc608\uc0c1\uce58\ub97c \ub118\uc5b4\uc130\ub2e4. \uc81c\ub124\uc2dc\uc2a4 \uc194\ub8e8\uc158\uc740 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8\uc744 \uac00\uc7a5 \ub9e4\ub044\ub7fd\uace0 \uc644\ubcbd\ud788 \uc81c\uacf5\ud560 \uc218 \uc788\ub2e4\u201d\uba70, \u201c\uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc774 \ube44\uc988\ub2c8\uc2a4\uc758 \ucc28\ubcc4\ud654 \uc694\uc18c\uac00 \ub418\ub294 \ucd5c\uc0c1\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud574 \uacbd\uc7c1\ub825\uc744 \uac15\ud654\ud558\uace0 \ud601\uc2e0\uc744 \uc55e\ub2f9\uae38 \uc218 \uc788\ub3c4\ub85d \uc801\uadf9 \uc9c0\uc6d0\ud558\uae30 \uc704\ud574 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\uc758 \uad6d\ub0b4 \uc601\uc5c5\uc5d0 \ubc15\ucc28\ub97c \uac00\ud560 \uacc4\ud68d\u201d\uc774\ub77c\uace0 \ub9d0\ud588\ub2e4.<\/p>\n

\uc81c\ub124\uc2dc\uc2a4\ub294 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc 30\uc77c \ubb34\ub8cc \uccb4\ud5d8\uc744 \uc81c\uacf5\ud558\uba70 \uc5ec\uae30<\/a>\uc5d0\uc11c \uc2e0\uccad\ud560 \uc218 \uc788\ub2e4.<\/p>\n

###<\/p>\n

\uc81c\ub124\uc2dc\uc2a4(Genesys)\uc5d0 \ub300\ud558\uc5ec<\/strong>
\n\uc81c\ub124\uc2dc\uc2a4 \u00ae \ub294 \ub9e4\ud574 250\uac74 \uc774\uc0c1\uc758 \uc138\uacc4 \ucd5c\uace0\uc758 \uace0\uac1d \uacbd\ud5d8\uc744 \uc9c0\uc6d0\ud558\uace0 \uc788\ub2e4. \uc81c\ub124\uc2dc\uc2a4\uc758 \uc131\uacf5\uc740 \uae30\uc5c5\ub4e4\uc774 \ub9e4\uc77c \uc9c1\uc6d0\uacfc \uace0\uac1d\uacfc\uc758 \ub300\ud654\ub97c \ubaa8\ub4e0 \ucc44\ub110\uc5d0\uc11c \uc5f0\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \ub370 \uc788\ub2e4. 100\uc5ec\uac1c\uad6d\uc758 10,000\uac1c \uc774\uc0c1\uc758 \uae30\uc5c5\ub4e4\uc774 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\uc640 \uc624\ub798\ub3c4\ub85d \uc9c0\uc18d\uac00\ub2a5 \ud55c \uace0\uac1d \uad00\uacc4\ub97c \ub9cc\ub4e4\uc5b4\ub0b4\uae30 \uc704\ud574 \uc138\uacc4 1 \uc704\uc758 \uc81c\ub124\uc2dc\uc2a4\uc758 \uace0\uac1d \uacbd\ud5d8 \ud50c\ub7ab\ud3fc\uc744 \uc2e0\ub8b0\ud558\uace0 \uc788\ub2e4. \ucd5c\uace0\uc758 \uae30\uc220\uacfc \uc0ac\ub78c\uc758 \ub2a5\ub825\uc744 \ud1b5\ud569\ud558\uc5ec \uc81c\ub124\uc2dc\uc2a4\ub294 \uae30\uc5c5\uc774 \uae30\ub300\ud558\ub294 \ubc29\ubc95\uc73c\ub85c \ube44\uc988\ub2c8\uc2a4\ub97c \uc804\uac1c\ud558\uace0 \uc788\ub2e4. \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\ub294 \uc81c\ub124\uc2dc\uc2a4\uc758 \uc194\ub8e8\uc158\uc740 \uc9c4\uc815\ud55c \uc634\ub2c8\ucc44\ub110 \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8\ub97c \uac00\ub2a5\ucf00 \ud558\uba70, \ubaa8\ub4e0 \ucc44\ub110, \uc628-\ud504\ub808\ubbf8\uc2a4 \ubc0f \ud074\ub77c\uc6b0\ub4dc\uc758 \ubaa8\ub4e0 \ud658\uacbd\uc5d0\uc11c \ub3d9\uc77c\ud55c \uae30\ub2a5\uc744 \uc81c\uacf5\ud55c\ub2e4. \ubcf4\ub2e4 \uc790\uc138\ud55c \uc0ac\ud56d\uc740 \ud398\uc774\uc2a4\ubd81<\/a> \ubc0f Genesys \ube14\ub85c\uadf8<\/a>\ub97c \ud1b5\ud574 https:\/\/www.genesys.com\/ko-kr<\/a>\uc744 \ubc29\ubb38\ud558\uba74 \ub41c\ub2e4.<\/p>\n

\ubcf4\ub3c4\uc790\ub8cc<\/strong> \ubb38\uc758\uc0ac\ud56d<\/strong>
\n\uc81c\ub124\uc2dc\uc2a4 \ucf54\ub9ac\uc544
\n\ubcc0\uc131\uc5f0 \ubd80\uc7a5
\nsybyun@genesys.com<\/a>
\n02-2056-2409<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column][vc_column_text] 01\/24\/2018 Genesys launches PureCloud in Korea \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc, \ub192\uc740 \uc720\uc5f0\uc131, \ud655\uc7a5\uc131 \ubc0f \ubbfc\ucca9\uc131\uc744 \uac16\ucd98 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc73c\ub85c \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \uc9c0\uc6d0 [\/vc_column_text][vc_column_text] (\uc11c\uc6b8 \u2014 2018 \ub144 01 \uc6d4 24 \uc77c)\u2014 \uc634\ub2c8\ucc44\ub110 \uace0\uac1d \uacbd\ud5d8 \ubc0f \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158 \ubd84\uc57c\uc758 \uae00\ub85c\ubc8c \ub9ac\ub354\uc778 \uc81c\ub124\uc2dc\uc2a4\u00ae(www.genesys.com\/ko-kr)\uac00 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uace0\uac1d \uc778\uac8c\uc774\uc9c0\uba3c\ud2b8 \ubc0f \ud611\uc5c5\uc744 \uc704\ud55c \uc194\ub8e8\uc158\uc778 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc\u2122(PureCloud by Genesys\u2122)\uc5d0 \ub300\ud55c \uad6d\ub0b4 \uc601\uc5c5\uc744 […]<\/p>\n","protected":false},"author":13,"featured_media":0,"template":"","class_list":["post-111855","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"01\/24\/2018","meta_description":"\uc81c\ub124\uc2dc\uc2a4, \ub192\uc740 \uc720\uc5f0\uc131, \ud655\uc7a5\uc131 \ubc0f \ubbfc\ucca9\uc131\uc744 \uac16\ucd98 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \ucee8\ud0dd\uc13c\ud130 \uc194\ub8e8\uc158\uc778 \ud4e8\uc5b4\ud074\ub77c\uc6b0\ub4dc \ub7f0\uce6d","utm_pass":false,"asset_expiration":"","disable_chat":false,"meta_title":"","no_index":false,"no_follow":false,"meta_twitter_image":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_image":false,"meta_facebook_title":"","meta_facebook_description":""},"news_date":"2018-01-24","_links":{"self":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/users\/13"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111855\/revisions"}],"predecessor-version":[{"id":364291,"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/announcements\/111855\/revisions\/364291"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ko-kr\/wp-json\/wp\/v2\/media?parent=111855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}