{"id":429145,"date":"2022-04-26T19:32:52","date_gmt":"2022-04-27T02:32:52","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=429145"},"modified":"2022-05-31T02:07:09","modified_gmt":"2022-05-31T09:07:09","slug":"ccai-tech-webinar","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/ja-jp\/webinars\/ccai-tech-webinar","title":{"rendered":"Genesys Cloud\u3068Google Cloud CCAI\u9023\u643a\u30c6\u30af\u30cb\u30ab\u30eb\u30bb\u30df\u30ca\u30fc\uff5eDialogflow CX\u9023\u643a\/\u8a2d\u5b9a\uff5e"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<p class=\"pre_h1\">Genesys Web\u30bb\u30df\u30ca\u30fc<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Genesys Cloud\u3068Google Cloud CCAI\u9023\u643a\u30c6\u30af\u30cb\u30ab\u30eb\u30bb\u30df\u30ca\u30fc<\/h2>\n<p>\uff5eDialogflow CX\u3068\u306e\u9023\u643a\/\u8a2d\u5b9a\uff5e[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span><div class=\"wpb_text_column wpb_content_element webinar_single_time\"><div class=\"wpb_wrapper\"><p>On-Demand Webinar<\/p><\/div><\/div>[vc_row_inner][vc_column_inner][vc_column_text]\u3053\u306e\u30bb\u30df\u30ca\u30fc\u3067\u306f\u3001 Genesys Cloud\u3068Google Cloud CCAI\u9023\u643a\u306b\u304a\u3051\u308b\u5404\u8a2d\u5b9a\u3092\u30c7\u30e2\u3067\u3054\u89a7\u3044\u305f\u3060\u304d\u3001\u3088\u308a\u8a73\u3057\u3044\u6280\u8853\u60c5\u5831\u3092\u304a\u4f1d\u3048\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u304a\u308a\u307e\u3059\u3002Genesys Cloud\u3092\u3059\u3067\u306b\u5c0e\u5165\u3057\u3001\u4eca\u6700\u3082\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u97f3\u58f0\u30dc\u30c3\u30c8\u3067\u3001\u9867\u5ba2\u63a5\u70b9\u3092\u3088\u308a\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u5229\u4fbf\u6027\u3042\u308b\u3082\u306e\u3001\u52b9\u7387\u7684\u306a\u3082\u306e\u306b\u5909\u3048\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u307f\u306a\u3055\u307e\u3001\u307e\u305f\u4eca\u5f8cGenesys Cloud\u3092\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u97f3\u58f0\u30dc\u30c3\u30c8\u306a\u3069\u3082\u5408\u308f\u305b\u3066\u691c\u8a0e\u3055\u308c\u305f\u3044\u304a\u5ba2\u69d8\u306b\u305c\u3072\u3054\u53c2\u52a0\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p>\u25ce\u5185\u5bb9<\/p>\n<ul>\n<li>Dialogflow CX\u6982\u8981<\/li>\n<li>Genesys Cloud\u3068Google Cloud 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el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3001\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u9023\u7d61\u3059\u308b\u3053\u3068\u306b\u540c\u610f\u3057\u307e\u3059<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5e0c\u671b\u3059\u308b<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\u30a2\u30fc\u30ab\u30a4\u30d6\u3092\u8996\u8074\u3059\u308b\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\u30a2\u30fc\u30ab\u30a4\u30d6\u3092\u8996\u8074\u3059\u308b\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[\/vc_column_inner][\/vc_row_inner][vc_column_text]<span style=\"color: #4e5054; font-family: Roboto, sans-serif; font-size: 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\/>\n\u500b\u4eba\u60c5\u5831\u5171\u540c\u63d0\u4f9b\u306b\u3064\u3044\u3066\uff1a<br \/>\n\uff11\uff0e\u5171\u540c\u3057\u3066\u5229\u7528\u3055\u308c\u308b\u500b\u4eba\u30c7\u30fc\u30bf\u306e\u9805\u76ee\uff1a\u6c0f\u540d\uff08\u305d\u306e\u3088\u307f\u304c\u306a\u3092\u542b\u3080\uff09\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3001\u96fb\u8a71\u756a\u53f7\u3001\u6240\u5c5e\u3001\u672c\u30a4\u30d9\u30f3\u30c8\u3078\u306e\u53c2\u52a0\u72b6\u6cc1\u3001\u672c\u30a4\u30d9\u30f3\u30c8\u306e\u611f\u60f3\u203b<br \/>\n\uff12\uff0e\u5171\u540c\u3057\u3066\u5229\u7528\u3059\u308b\u8005\u306e\u7bc4\u56f2\uff1a\u672c\u30a4\u30d9\u30f3\u30c8\u306b\u53c2\u52a0\u3059\u308b\u767b\u58c7\u4f01\u696d\uff08\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3001\u30b0\u30fc\u30b0\u30eb\u30fb\u30af\u30e9\u30a6\u30c9\uff09<br \/>\n\uff13\uff0e\u5229\u7528\u3059\u308b\u8005\u306e\u5229\u7528\u76ee\u7684\uff1a\u672c\u4ef6\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u4f34\u3044\u6b21\u306b\u63b2\u3052\u308b\u5229\u7528\u76ee\u7684\u3067\u500b\u4eba\u60c5\u5831\u3092\u53d6\u5f97\u3057\u3066\u767b\u9332\u3044\u305f\u3057\u307e\u3059\u3002<br \/>\n\u672c\u30a4\u30d9\u30f3\u30c8\u306e\u904b\u55b6\uff08\u30bb\u30df\u30ca\u30fc\u7b49\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u3054\u6848\u5185\u306e\u9001\u4ed8\u3001\u53c2\u52a0\u7533\u8fbc\u307f\u306e\u53d7\u4ed8\u3001\u51fa\u6b20\u72b6\u6cc1\u306e\u78ba\u8a8d\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u9001\u4ed8\u306a\u3069\uff09\u306e\u305f\u3081\u767b\u58c7\u4f01\u696d\u304c\u3001\u304a\u5ba2\u69d8\u306b\u5f79\u7acb\u3064\u3082\u306e\u3068\u5224\u65ad\u3057\u305f\u5834\u5408\u306b\u304a\u3044\u3066\u3001\u5404\u4f01\u696d\u306e\u30a4\u30d9\u30f3\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u88fd\u54c1\u7b49\u306e\u3054\u6848\u5185\u306e\u9001\u4ed8\u306a\u3069\u306e\u305f\u3081\u672c\u30a4\u30d9\u30f3\u30c8\u306b\u969b\u3057\u3066\u3001\u64ae\u5f71\u30fb\u9332\u97f3\u3092\u884c\u3063\u305f\u5834\u5408\u3001\u5f53\u8a72\u5199\u771f\u53c8\u306f\u9332\u97f3\u3057\u305f\u60c5\u5831\u3092\u672c\u30a4\u30d9\u30f3\u30c8\u306e\u6848\u5185\u3084\u8a18\u9332\u3068\u3059\u308b\u305f\u3081<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"text-14\"><a href=\"https:\/\/cloud.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">\u30b0\u30fc\u30b0\u30eb\u30fb\u30af\u30e9\u30a6\u30c9\u306e\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30dd\u30ea\u30b7\u30fc<\/a><\/p>\n<p><a class=\"text-14\" href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\" rel=\"noopener\">\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u306e\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u30dd\u30ea\u30b7\u30fc<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Genesys Web\u30bb\u30df\u30ca\u30fc [\/vc_column_text][vc_c [&hellip;]<\/p>\n","protected":false},"author":691,"featured_media":0,"template":"","tax_priority":[54],"tax_contenttheme":[14862,14864],"tax_bundle":[],"tax_contenttheme2":[16126],"tax_capability_sitewide":[16306,16404,16261],"tax_products_programs":[17529],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[16964,17022,17042,16929],"tax_segment":[17142,17119],"class_list":["post-429145","webinars","type-webinars","status-publish","hentry","webinar_type-customer","webinar_type-partner","tax_priority-54","tax_contenttheme-improve-customer-experience-ja-jp","tax_contenttheme-level-up-your-technology-ja-jp","tax_contenttheme2-improve-customer-experience-ja-jp","tax_capability_sitewide-integrations-ja-jp","tax_capability_sitewide-voice-ja-jp","tax_capability_sitewide-digital-ja-jp","tax_products_programs-genesys-cloud-cx-ja-jp","tax_sector-healthcare-ja-jp","tax_sector-public-ja-jp","tax_sector-retail-ja-jp","tax_sector-financial-ja-jp","tax_segment-smb-ja-jp","tax_segment-midsized-ja-jp"],"acf":{"w_sdate":"05\/31\/2022 3:00 pm","w_edate":"05\/31\/2022 4:30 pm","w_scope":"single","w_single_timezone":"2022\u5e745\u670831\u65e5\uff08\u706b\uff0915:00\uff0d16:30 JST","utm_pass":false,"w_tycontent":"<p>\u3054\u767b\u9332\u3044\u305f\u3060\u304d\u307e\u3057\u3066\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u4e0b\u8a18\u3088\u308a\u30a2\u30fc\u30ab\u30a4\u30d6\u3067\u3054\u8996\u8074\u3044\u305f\u3060\u3051\u307e\u3059\u3002\uff08YouTube\u306b\u98db\u3073\u307e\u3059\uff09<\/p>\n<p><a href=\"https:\/\/youtu.be\/0fiEpizV9jU\" target=\"_blank\" rel=\"noopener\">https:\/\/youtu.be\/0fiEpizV9jU<\/a><\/p>\n<p><iframe title=\"Genesys Cloud CX\u3068Google Cloud CCAI\u9023\u643a\u30c6\u30af\u30cb\u30ab\u30eb\u30bb\u30df\u30ca\u30fc\uff5eDialogflow CX\u3068\u306e\u9023\u643a\/\u8a2d\u5b9a\uff5e\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0fiEpizV9jU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; 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