{"id":97844,"date":"2018-10-11T09:40:06","date_gmt":"2018-10-11T16:40:06","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=97844"},"modified":"2026-01-04T19:22:36","modified_gmt":"2026-01-05T03:22:36","slug":"home","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp","title":{"rendered":"\u30db\u30fc\u30e0"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22578147%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_classes%22%3A%22d-none%20d-lg-block%20d-xl-block%20object-fit-cover%22%7D%2C%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22578146%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_classes%22%3A%22d-none%20d-md-block%20d-lg-none%20d-xl-none%20object-fit-cover%22%7D%2C%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22578145%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%22-10%25%22%2C%22flair_left%22%3A%220%22%2C%22flair_classes%22%3A%22d-block%20d-md-none%20d-lg-none%20d-xl-none%20object-fit-cover%22%7D%5D&#8221; css=&#8221;.vc_custom_1757621120124{margin-bottom: 1rem !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;mt-5 mt-lg-0&#8243; container_class=&#8221;pt-4 pt-lg-0&#8243;][vc_column el_class=&#8221;bgc-glass rounded p-2 p-lg-4 mt-lg-0 mt-5&#8243; offset=&#8221;vc_col-lg-5 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Genesys Cloud Agentic AI \u304c\u767b\u5834<\/h1>\n<h2 class=\"text-22 font-weight-light\">CX \u3092\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3055\u305b\u308b\u3001Genesys Cloud AI Studio \u3068 Genesys Cloud AI \u30ac\u30a4\u30c9<\/h2>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"\/ja-jp\/capabilities\/ai-studio\" target=\"\" rel=\"\">AI Studio \u3092\u898b\u308b<\/a><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  class=\"btn btn-ff-primary chevron\" href=\"#getStartedBox\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_video%22%2C%22flair_image%22%3A%22543417%22%2C%22flair_mp4%22%3A%22550273%22%2C%22flair_poster%22%3A%22550887%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22auto%22%2C%22flair_left%22%3A%220%22%2C%22flair_bottom%22%3A%220%22%2C%22flair_classes%22%3A%22d-none%20d-xl-block%20d-lg-block%20d-md-block%22%2C%22hide_mobile%22%3A%22yes%22%7D%2C%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22560238%22%2C%22flair_poster%22%3A%22548079%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22auto%22%2C%22flair_top%22%3A%2210%25%22%2C%22flair_transform%22%3A%22scale(1.1)%22%2C%22flair_classes%22%3A%22d-block%20d-md-none%20d-lg-none%20d-xl-none%20no-lazy%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1757621125911{margin-bottom: 1rem !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;mt-0 mt-sm-4 mt-md-0&#8243;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;bgc-glass rounded p-2 p-lg-4 mt-md-0&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u7d4c\u6e08\u3092\u63a8\u9032\u3059\u308b AI<\/h1>\n<h2 class=\"text-22 font-weight-light\">AI \u6642\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3002\u305d\u306e\u57fa\u76e4\u306f\u3001AI \u30d9\u30fc\u30b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/h2>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  class=\"btn btn-primary\" href=\"#getStartedBox\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"\/campaign\/request-a-demo\" target=\"\" rel=\"\">\u30c7\u30e2\u306e\u30ea\u30af\u30a8\u30b9\u30c8<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; css=&#8221;.vc_custom_1757440505971{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg\"><a class=\"inner-banner rounded-lg\" href=\"\/ja-jp\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-platforms-vendor-assessment\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"media-row\"><div class=\"media-col\"><div class=\"banner-img-container\"><img decoding=\"async\" class=\"rounded banner-img\" src=\"https:\/\/www.genesys.com\/media\/mm-IDC_MarketSpace_2025.png\" height=\"184\" width=\"293\" alt=\"Graphic genesys\"><\/div><\/div><\/div><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">IDC MarketScape\uff1a\u4e16\u754c\u306e\u6c4e\u7528\u4f1a\u8a71\u578b AI \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025 \u5e74\u7248\u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1<\/p><p class=\"description mb-0\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304cIDCMarketScape\u306e\u6c4e\u7528\u5bfe\u8a71\u578b AI \u30ea\u30fc\u30c0\u30fc\u306b\u8a8d\u5b9a\u3055\u308c\u307e\u3057\u305f<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1741376220034{padding-top: 3rem !important;padding-bottom: 0px !important;}&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column]<div class=\"component-customer-carousel logos-only compressed-logos\" data-layout=\"logos-only\" data-count=\"5\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Virgin Atlantic story\" title=\"Virgin Atlantic\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/virgin-atlantic\"><img decoding=\"async\" class=\"company-logo\" alt=\"Virgin atlantic x300\" src=\"https:\/\/www.genesys.com\/media\/virgin-atlantic-x300.png\" width=\"300\" height=\"72\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View \u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c story\" title=\"\u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sanin-godo-bank\"><img decoding=\"async\" class=\"company-logo\" alt=\"Gogin logo transparent\" src=\"https:\/\/www.genesys.com\/media\/Gogin_logo_transparent.png\" width=\"350\" height=\"90\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View \u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c story\" title=\"\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/kiyobank\"><img decoding=\"async\" class=\"company-logo\" alt=\"\u7d00\u967d\u9280\u884c \u30ed\u30b3\u3099\u30ab\u30e9\u30fc\uff08\u5fdc\u7528\u5f62\u30fb\u6a2a\u578b\uff09\" src=\"https:\/\/www.genesys.com\/media\/\u7d00\u967d\u9280\u884c_\u30ed\u30b4\u30ab\u30e9\u30fc\uff08\u5fdc\u7528\u5f62\u30fb\u6a2a\u578b\uff09.jpg\" width=\"1210\" height=\"527\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View \u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e story\" title=\"\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/persolcommunicationservice\"><img decoding=\"async\" class=\"company-logo\" alt=\"Persol communication services vertical\" src=\"https:\/\/www.genesys.com\/media\/PERSOL-COMMUNICATION-SERVICES_Vertical.png\" width=\"1647\" height=\"896\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Nestl\u00e9 \u793e story\" title=\"Nestl\u00e9 \u793e\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nestle\"><img decoding=\"async\" class=\"company-logo\" alt=\"Nestl logo 49915638706 o\" src=\"https:\/\/www.genesys.com\/media\/nestl-logo_49915638706_o.png\" width=\"781\" height=\"800\"><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-2 vc_col-md-8&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\" style=\"text-align: center;\">\u9055\u3044\u3092\u751f\u307f\u51fa\u3059\u88fd\u54c1\u306e\u6570\u3005<\/p>\n<h2 style=\"text-align: center;\">\u4f53\u9a13\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3001\u62e1\u5f35\u3067\u304d\u308b\u4fe1\u983c\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h2>\n<p style=\"text-align: center;\">Genesys \u306a\u3089\u3001\u6210\u9577\u306e\u4fc3\u9032\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u5411\u4e0a\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u7c21\u5358\u306b\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-start \"  href=\"\/ja-jp\/genesys-cloud\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack-flipped card-body\"><div class=\"col-content col-md-5\"><div class=\"content-container\"><h3>Genesys Cloud CX<\/h3>\n<p class=\"text-20\">Genesys \u306e\u5305\u62ec\u7684 AI \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306a\u3089\u3001\u3059\u3079\u3066\u306e\u4f53\u9a13\u3068\u30c1\u30e3\u30cd\u30eb\u306b\u304a\u3044\u3066\u6700\u5927\u9650\u306e\u52b9\u679c\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-secondary\">Genesys Cloud CX \u306e\u8a73\u7d30<\/div><\/div><\/div><div class=\"col-image col-md-7 flex-column justify-content-center mt-1 mt-lg-0 img-top-container no-offset\"><img decoding=\"async\" width=\"556\" height=\"376\" src=\"https:\/\/www.genesys.com\/media\/genesys-cloud_home-product.svg\" alt=\"\" class=\"\"><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only  \" href=\"\/ja-jp\/genesys-cloud-ex\" target=\"\" rel=\"\" ><div class=\"thumbnail-col d-none d-md-block  thumbnail\"><img decoding=\"async\" width=\"568\" height=\"225\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/EX-2a-card-2.png\" alt=\"EX-2a-card-2\" ><\/div><div class=\"card-body\"><h4>Genesys Cloud EX<\/h4>\n<p>\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u6700\u9069\u5316\u3057\u3066\u6210\u679c\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u3001\u30b9\u30bf\u30f3\u30c9\u30a2\u30ed\u30f3\u306e\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\" target=\"\" rel=\"\" ><div class=\"thumbnail-col d-none d-md-block  thumbnail\"><img decoding=\"async\" width=\"446\" height=\"201\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/AppFoundry-Graphic-3.png\" alt=\"AppFoundry-Graphic-3\" ><\/div><div class=\"card-body\"><h4>AppFoundry \u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9<\/h4>\n<p>\u696d\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u304c\u63d0\u4f9b\u3059\u308b\u6570\u767e\u306e\u4e8b\u524d\u7d71\u5408\u30a2\u30d7\u30ea\u3092\u8ffd\u52a0\u3057\u3066\u3001Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u62e1\u5145\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1741711210895{background-image: url(https:\/\/www.genesys.com\/media\/capability-home-pill-background.png?id=542417) !important;}&#8221; el_class=&#8221;bg-cover bg-150-md bg-center bg-norepeat&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; background_color=&#8221;bgc-glass&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;py-3 px-1 px-lg-3 rounded mt-0&#8243;][vc_column][vc_row_inner][vc_column_inner width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u6210\u529f\u3092\u3082\u305f\u3089\u3059\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/p>\n<h2>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5185\u5916\u3067\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f<\/h2>\n<p>Genesys Cloud \u306e\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-end\"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ja-jp\/capabilities\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u6a5f\u80fd\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/genesys-ai\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">AI \u3068\u81ea\u52d5\u5316<\/p>\n<p>\u5c0e\u5165\u3084\u5236\u5fa1\u3001\u6700\u9069\u5316\u304c\u5bb9\u6613\u306a\u5c02\u7528 AI \u306b\u3088\u3063\u3066\u3001\u8fc5\u901f\u306b\u4fa1\u5024\u3092\u5275\u51fa\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/call-center-software\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/p>\n<p>\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u81ea\u52d5\u5316\u3068\u7d44\u307f\u8fbc\u307f AI \u3067\u904b\u7528\u3092\u6700\u9069\u5316\u3057\u3001\u5c0e\u5165\u521d\u65e5\u304b\u3089\u4fa1\u5024\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/digital\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">\u30c7\u30b8\u30bf\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/p>\n<p>\u4eba\u3068 AI \u642d\u8f09\u306e\u30dc\u30c3\u30c8\u304c\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"\/ja-jp\/capabilities\/customer-journey-management\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8<\/p>\n<p>\u5206\u65ad\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u5f93\u696d\u54e1\u4f53\u9a13\u3092\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u3067\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u3066\u6700\u9069\u5316\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"\/ja-jp\/capabilities\/wem-workforce-engagement-management\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406<\/p>\n<p>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u642d\u8f09\u3055\u308c\u305f AI \u306b\u3088\u3063\u3066\u7ba1\u7406\u3092\u7c21\u7d20\u5316\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6f5c\u5728\u80fd\u529b\u3092\u5f15\u304d\u51fa\u3057\u3066\u6210\u679c\u3068\u5b9a\u7740\u7387\u306e\u5411\u4e0a\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only  \" href=\"\/ja-jp\/capabilities\/cloud-architecture-and-open-platform\" target=\"\" rel=\"\" ><div class=\"card-body\"><p class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u3068\u30aa\u30fc\u30d7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/p>\n<p>\u7d99\u7d9a\u7684\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u5c55\u958b\u3001\u591a\u69d8\u306a CX \u306e\u69cb\u7bc9\u304c\u53ef\u80fd\u306a\u3001\u30aa\u30fc\u30d7\u30f3 CX \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">CX \u306e\u672a\u6765\u3092\u898b\u636e\u3048\u3066<\/p>\n<h2>CX \u306e\u65b0\u305f\u306a\u53ef\u80fd\u6027\u3092\u751f\u307f\u51fa\u3059\u3001AI \u30d9\u30fc\u30b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3<\/h2>\n<p>Genesys Cloud \u3068\u7d44\u307f\u8fbc\u307f AI \u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u958b\u59cb\u5730\u70b9\u306b\u304b\u304b\u308f\u3089\u305a\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u767a\u898b\u3057\u3001\u6b21\u306e\u6700\u9069\u306a\u884c\u52d5\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u7c21\u5358\u306b\u5411\u4e0a\u3067\u304d\u307e\u3059\u3002[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ja-jp\/experience-orchestration\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><a role=\"button\"  class=\"arrow\" href=\"\/ja-jp\/blog\/post\/the-levels-of-experience-orchestration\" target=\"\" rel=\"\">\u5404\u30ec\u30d9\u30eb\u3092\u898b\u308b<\/a><\/div>[\/vc_column][vc_column width=&#8221;7\/12&#8243;]<div class=\"component video-snippet\"><video muted playsinline loop preload='none' ob_lazy_autoplay data-poster-mobile=\"https:\/\/www.genesys.com\/media\/Genesys_EO_Track_Alpha.png\" data-mobile-src=\"https:\/\/www.genesys.com\/media\/EO-hero-1280x720-White.mp4\" data-poster-desktop=\"https:\/\/www.genesys.com\/media\/Genesys_EO_Track_Alpha.png\" data-desktop-src=\"https:\/\/www.genesys.com\/media\/EO-hero-1280x720-White.mp4\"><\/video><button type=\"button\" class=\"btn btn-white bg-video-control small inactive\"><\/button><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column offset=&#8221;vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u6700\u5148\u7aef\u306e\u8a71\u984c<\/p>\n<h2>Genesys \u306e\u30c8\u30ec\u30f3\u30c9\u30c8\u30d4\u30c3\u30af<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-offset-1 vc_col-md-5&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ja-jp\/blog\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u30c8\u30d4\u30c3\u30af\u3092\u898b\u308b<\/a><\/div>[\/vc_column][vc_column el_class=&#8221;mt-md-2&#8243;]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"\/blog\/deliver-the-next-level-of-experience-with-genesys-cloud-ai-studio-and-ai-guides\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack chevron-only card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"818\" height=\"547\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/AI-Guide-Blog-Hero-1071x716-F-e1750784463547.png\" alt=\"\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><p class=\"assettag\">\u30d6\u30ed\u30b0<\/p>\n<h3>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3055\u305b\u308b\u3001Genesys Cloud AI Studio \u3068 AI \u30ac\u30a4\u30c9<\/h3>\n<p class=\"text-20\">Genesys Cloud AI Studio \u3068 AI \u30ac\u30a4\u30c9\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u5358\u306a\u308b\u4f5c\u696d\u306e\u5b9f\u884c\u304b\u3089\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u554f\u984c\u89e3\u6c7a\u3078\u3068 AI \u304c\u9032\u5316\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\"justify-content-end btn-container mt-2\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/blog\/post\/ai-for-the-experience-economy-how-to-deliver-the-next-level-of-experience\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"547\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/2560x1707-Blog-Image-AI-for-the-Experience-Economy-e1751340246402.png\" alt=\"\" ><\/div><div class=\"card-body\"><p class=\"assettag\">\u30d6\u30ed\u30b0<\/p>\n<h4 class=\"h6\">\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u7d4c\u6e08\u3092\u652f\u3048\u308b AI \u306e\u5c0e\u5165\u65b9\u6cd5<\/h4>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/unified-experience-from-genesys-and-servicenow\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail-Mega-Menu.png\" alt=\"820x464-Resource Thumbnail-Mega Menu\" ><\/div><div class=\"card-body\"><p class=\"assettag\">eBook<\/p>\n<h4 class=\"h6\">\u90e8\u9580\u9593\u306e\u58c1\u3092\u6253\u7834\u3057\u3001\u30c1\u30fc\u30e0\u306e\u9023\u643a\u3092\u5f37\u5316\u3057\u3066\u5feb\u9069\u306a CX \u3092\u63d0\u4f9b\u3059\u308b\u3002<\/h4>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/understanding-and-managing-ai-costs\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"881\" height=\"547\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/1280x720-Blog-Image-AI-Glow-Nimbus-Shade-e1747677576338.png\" alt=\"\" ><\/div><div class=\"card-body\"><p class=\"assettag\">\u30d6\u30ed\u30b0<\/p>\n<h4 class=\"h6\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e AI \u5c0e\u5165\u3000\u30b3\u30b9\u30c8\u306e\u8003\u3048\u65b9\u3068\u6700\u9069\u89e3<\/h4>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/ja-jp\/resources\/ai-powered-experience-orchestration-playbook\" target=\"\" rel=\"\" ><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Thumbnail-The-AI-Powered-Orchestration-playbook-820x464-1.png\" alt=\"Thumbnail - The AI-Powered Orchestration playbook 820x464\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"assettag\">eBook<\/p>\n<h4 class=\"h6\">AI \u30d9\u30fc\u30b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u6226\u7565\u30ac\u30a4\u30c9<\/h4>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/building-customer-loyalty-with-cx-cloud-from-genesys-and-salesforce\" target=\"\" rel=\"\" ><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"820\" height=\"546\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/AdobeStock_1148884500-scaled-e1747415271194.jpeg\" alt=\"\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"assettag\">\u30d6\u30ed\u30b0<\/p>\n<h4 class=\"h6\">\u5171\u611f\u3068\u52b9\u7387\u6027\u3092\u4e21\u7acb\u3055\u305b\u308b\u3001Genesys \u3068 Salesforce \u306e AI \u30a4\u30f3\u30b5\u30a4\u30c8<\/h4>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-md-8&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u78ba\u304b\u306a\u6210\u679c\u3092\u5b9f\u611f<\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4e8b\u4f8b<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-4&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ja-jp\/customer-stories\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u4e8b\u4f8b\u3092\u898b\u308b<\/a><\/div>[\/vc_column][vc_column el_class=&#8221;mt-md-2&#8243;]<div class=\"component-customer-carousel default-layout\" data-current-active=\"0\" data-layout=\"default\" data-count=\"3\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item active\"><a class=\"logo-nav\" aria-label=\"View \u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c story\" title=\"\u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c\" href=\"#570343\"><img decoding=\"async\" class=\"company-logo\" alt=\"Gogin logo transparent\" src=\"https:\/\/www.genesys.com\/media\/Gogin_logo_transparent.png\" width=\"350\" height=\"90\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View \u30d6\u30e9\u30b6\u30fc\u8ca9\u58f2\u69d8 story\" title=\"\u30d6\u30e9\u30b6\u30fc\u8ca9\u58f2\u69d8\" href=\"#350912\"><img decoding=\"async\" class=\"company-logo\" alt=\"\u30d6\u30e9\u30b6\u30fc\u69d8\u30ed\u30b4\" src=\"https:\/\/www.genesys.com\/media\/\u30d6\u30e9\u30b6\u30fc\u69d8\u30ed\u30b4-1.jpg\" width=\"440\" height=\"220\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View \u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e story\" title=\"\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\" href=\"#564874\"><img decoding=\"async\" class=\"company-logo\" alt=\"Persol communication services vertical\" src=\"https:\/\/www.genesys.com\/media\/PERSOL-COMMUNICATION-SERVICES_Vertical.png\" width=\"1647\" height=\"896\"><\/a><\/div><\/div><div class=\"carousel-content-col\"><button aria-label=\"Previous panel\" title=\"Previous panel\" class=\"prev-control carousel-controls hidden\"><\/button><div class=\"customer-content active\" data-href=\"570343\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sanin-godo-bank\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Shugo resized 500px\" src=\"https:\/\/www.genesys.com\/media\/shugo_resized_500px.png\" width=\"500\" height=\"333\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u300c\u5358\u7d14\u306a\u30b7\u30b9\u30c6\u30e0\u66f4\u6539\u3067\u306f\u306a\u304f\u3001\u975e\u5bfe\u9762\u30c1\u30e3\u30cd\u30eb\u306e\u5f37\u5316\u3092\u898b\u636e\u3048\u3066\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u306e\u52d5\u7dda\u3092\u3064\u306a\u3052\u3001\u751f\u6210 AI \u306a\u3069\u3082\u4f7f\u3044\u306a\u304c\u3089\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u751f\u7523\u6027\u3001\u53ce\u76ca\u6027\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u3059\u3079\u3066\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u307e\u3057\u305f<br \/>\r\n\u300d<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"350912\" data-index=\"1\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/brother\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Customer story brother hero image\" src=\"https:\/\/www.genesys.com\/media\/customer-story-brother-hero-image.png\" width=\"626\" height=\"352\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u300cGenesysCloud\u306f\u3001\u5b9a\u671f\u7684\u306a\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u3088\u308b\u7d99\u7d9a\u7684\u306a\u6a5f\u80fd\u5f37\u5316\u304c\u6c7a\u5b9a\u6253\u3068\u306a\u308a\u5c0e\u5165\u3092\u6c7a\u3081\u307e\u3057\u305f\u3002\u307e\u305f\u7ba1\u7406\u8005\uff06\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3055\u305b\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u300d<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"564874\" data-index=\"2\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/persolcommunicationservice\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Persolcomm 1\" src=\"https:\/\/www.genesys.com\/media\/persolcomm_1-1.png\" width=\"891\" height=\"516\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u300c\u591a\u5f69\u306a\u6a5f\u80fd\u304c\u6a19\u6e96\u3067\u4f7f\u3048\u3001\u7ba1\u7406\u753b\u9762\u3092\u542b\u3081\u305f\u65e5\u672c\u8a9e\u5316\u306a\u3069\u30ed\u30fc\u30ab\u30e9\u30a4\u30ba\u3082\u65e5\u3005\u9032\u6b69\u3057\u3066\u3044\u307e\u3059\u3002\u5c0e\u5165\u5f8c\u306e\u52c9\u5f37\u4f1a\u3084\u9031\u6b21\u30e1\u30fc\u30eb\u306e\u914d\u4fe1\u306a\u3069\u3001\u5916\u8cc7\u7cfb\u3068\u306f\u601d\u3048\u306a\u3044\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u3067\u52a9\u304b\u3063\u3066\u3044\u307e\u3059\u3002<br \/>\r\n\u300d<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><button aria-label=\"Next panel\" title=\"Next panel\" class=\"next-control carousel-controls\"><\/button><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column offset=&#8221;vc_col-md-5 vc_col-xs-12&#8243; el_class=&#8221;d-flex flex-row flex-wrap&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;col-12 col-md-6 col-lg-12 col-xl-12&#8243;]<\/p>\n<p class=\"eyebrow\">\u4fe1\u983c\u306b\u5024\u3059\u308b\u63a8\u5968\u60c5\u5831<\/p>\n<h2>\u30a2\u30ca\u30ea\u30b9\u30c8\u3068\u30e6\u30fc\u30b6\u30fc\u304c\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u8a8d\u3081\u308b\u30b8\u30a7\u30cd\u30b7\u30b9<\/h2>\n<p class=\"text-22\">\u30a2\u30ca\u30ea\u30b9\u30c8\u3068\u30e6\u30fc\u30b6\u30fc\u306e\u53cc\u65b9\u304b\u3089\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u8a8d\u3081\u3089\u308c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5206\u91ce\u3067\u65b0\u305f\u306a\u57fa\u6e96\u3092\u7bc9\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; el_class=&#8221;align-content-end col-md-6 col-lg-12 col-xl-12 row-gap-1 mt-2 mt-md-0&#8243;][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604444&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604438&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604445&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604441&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604439&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604443&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604440&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604442&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604447&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604446&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-6&#8243; el_class=&#8221;mt-2 mt-lg-0&#8243;]<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/ja-jp\/resources\/critical-capabilities-for-contact-center-as-a-service\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CC-25_Resource-landing-824x528-px-glass.png\" alt=\"CC '25_Resource landing-824x528-px-glass\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">2025\u5e74 \u30ac\u30fc\u30c8\u30ca\u30fc\u00ae \u30b5\u30fc\u30d3\u30b9\u578b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5fc5\u9808\u6a5f\u80fd<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u30015\u3064\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306e\u3046\u30613\u3064\u30671\u4f4d\u306b\u30e9\u30f3\u30af\u4ed8\u3051\u3055\u308c\u305f\u552f\u4e00\u306e\u30d9\u30f3\u30c0\u30fc\u3067\u3057\u305f\u3002<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a><a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/ja-jp\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-platforms-vendor-assessment\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"586\" height=\"368\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/chunker-IDC-MarketSpace-analysts_agree.png\" alt=\"chunker-IDC MarketSpace-analysts_agree\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">IDC MarketScape\uff1a\u4e16\u754c\u306e\u6c4e\u7528\u4f1a\u8a71\u578b AI \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 2025 \u5e74\u7248\u30d9\u30f3\u30c0\u30fc\u8a55\u4fa1<\/p>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u3001IDC MarketScape\u306e\u6c4e\u7528\u5bfe\u8a71\u578b AI \u306e\u30ea\u30fc\u30c0\u30fc\u306b\u8a8d\u5b9a\u3055\u308c\u307e\u3057\u305f<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a><a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/ja-jp\/resources\/the-forrester-wave-contact-center-as-a-service\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"821\" height=\"465\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/MVP-Hompage-820x464-1.png\" alt=\"MVP Hompage - 820x464\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">The Forrester Wave\u2122\uff1a\u300eContact-Center-As-A-Service Platforms, Q2 2025\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30a2\u30ba\u30fb\u30a2\u30fb\u30b5\u30fc\u30d3\u30b9\uff08CCaaS\uff092025 \u5e74\u7b2c 2 \u56db\u534a\u671f\uff09\u300f\u30ec\u30dd\u30fc\u30c8<\/p>\n<p>Genesys\u3001Forrester \u306b\u3088\u308a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30a2\u30ba\u30fb\u30a2\u30fb\u30b5\u30fc\u30d3\u30b9\uff08CCaaS\uff09\u5206\u91ce\u306e\u30ea\u30fc\u30c0\u30fc\u306b\u9078\u51fa<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1729640096120\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  style=\"--ob-bg-mobile:url(https:\/\/www.genesys.com\/media\/Genesys-Homepage_CTA-Tile_351x560.jpg);\"  href=\"#getStartedBox\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h2 class=\"h3 text-balance\">Genesys Cloud CX \u306e\u30c7\u30e2\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/h2>\n<p>\u5f53\u793e\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u304c\u3001\u9867\u5ba2\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5909\u9769\u3059\u308b\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a><style type='text\/css'>\r .forced-modern .component-cta-block .card-body { padding: 1rem 2.5rem; }\r 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