{"id":97706,"date":"2018-10-11T09:41:51","date_gmt":"2018-10-11T16:41:51","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=97706"},"modified":"2025-07-16T05:28:40","modified_gmt":"2025-07-16T12:28:40","slug":"customer-success","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/customer-success","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%5D&#8221; vib=&#8221;enable&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\u4f01\u696d\u56fa\u6709\u306e\u76ee\u6a19\u9054\u6210\u306b\u8ca2\u732e\u3059\u308b Genesys \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"#demo\" target=\"\" rel=\"\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;549487&#8243; css=&#8221;&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u4f01\u696d\u306e\u6f5c\u5728\u80fd\u529b\u3092\u30d5\u30eb\u306b\u5f15\u304d\u51fa\u3059 Genesys \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9<\/h2>\n<p class=\"\" style=\"text-align: center;\">\u30c7\u30b8\u30bf\u30eb\u3001\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30fb\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3067\u69cb\u6210\u3055\u308c\u308b\u5c02\u4efb\u30c1\u30fc\u30e0\u304c\u3001\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306b\u5168\u529b\u3067\u53d6\u308a\u7d44\u307f\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001\u9867\u5ba2\u96e2\u308c\u306e\u524a\u6e1b\u306a\u3069\u306e\u3054\u8981\u671b\u306b\u3082\u3001Genesys \u304c\u304a\u5fdc\u3048\u3057\u307e\u3059\u3002\u6295\u8cc7\u4fa1\u5024\u306e\u6700\u5927\u5316\u3001\u4f01\u696d\u56fa\u6709\u306e\u76ee\u6a19\u9054\u6210\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<p class=\"\" style=\"text-align: center;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30fb\u30b8\u30e3\u30fc\u30cb\u30fc\u306f\u3001Genesys \u306e\u304a\u5ba2\u69d8\u306b\u306a\u3063\u305f\u6700\u521d\u306e\u77ac\u9593\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u4fc2\u306a\u304f\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3001\u5404\u30b9\u30c6\u30c3\u30d7\u3067\u304a\u5ba2\u69d8\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u500b\u5225\u6a5f\u80fd\u306e\u4fa1\u5024\u6700\u5927\u5316\u3084\u9577\u671f\u7684\u306a\u76ee\u6a19\u306e\u9054\u6210\u306f\u3082\u3061\u308d\u3093\u3001AI \u30d9\u30fc\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u5927\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3051\u308b\u52b9\u7387\u3001\u4fa1\u5024\u3001\u5171\u611f\u3092\u9054\u6210\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">2,000 \u4eba\u4ee5\u4e0a<\/h3>\n<p style=\"text-align: center;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u4fa1\u5024\u3092\u4fc3\u9032\u3059\u308b\u30b0\u30ed\u30fc\u30d0\u30eb\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u306e\u6570<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">120%<\/h3>\n<p style=\"text-align: center;\">Genesys Cloud \u306e\u5b9a\u7740\u7387<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">4,400 \u4ee5\u4e0a<\/h3>\n<p style=\"text-align: center;\">Genesys Cloud \u3078\u306e\u79fb\u884c\u4ef6\u6570<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"text-balance\" style=\"text-align: center;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u6226\u7565\u306e\u5dee\u5225\u5316\u3092\u30b5\u30dd\u30fc\u30c8<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">CX \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8<\/h3>\n<p>Genesys \u306e\u304a\u5ba2\u69d8\u306f\u3001\u7d71\u5408\u6a5f\u80fd\u3068\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c<a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\">\u8c4a\u5bcc\u306b\u63c3\u3063\u305f\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9<\/a>\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002Genesys \u306e\u30c1\u30fc\u30e0\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u30a2\u30d7\u30ea\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u6226\u7565\u7684\u5546\u54c1\u3092\u7d99\u7d9a\u7684\u306b\u958b\u767a\u3057\u3066\u304a\u308a\u3001\u6a5f\u80fd\u5f37\u5316\u3001\u4fa1\u5024\u306e\u6700\u5927\u5316\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">CX \u9867\u554f\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8<\/h3>\n<p>\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u30fb\u30a2\u30c9\u30d0\u30a4\u30b9\u30b5\u30fc\u30d3\u30b9\u304c\u7d44\u7e54\u306e\u5909\u9769\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002Genesys \u306e\u79fb\u884c\u624b\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u30af\u30e9\u30a6\u30c9\u79fb\u884c\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002Genesys \u306e\u30b5\u30dd\u30fc\u30c8\u304c\u3042\u308c\u3070\u3001\u30c7\u30b8\u30bf\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u7c21\u5358\u306b\u5411\u4e0a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30fb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/h3>\n<p>Genesys \u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30fb\u30c1\u30fc\u30e0\u306f\u3001\u3042\u3089\u3086\u308b\u30b9\u30c6\u30c3\u30d7\u3067\u304a\u5ba2\u69d8\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u5c02\u4efb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30fb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u76ee\u6a19\u307e\u3067\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u8a98\u5c0e\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u5b9a\u7740\u3084\u7d99\u7d9a\u7684\u306a\u53ce\u76ca\u9054\u6210\u306a\u3069\u3001\u4f01\u696d\u306e\u4fa1\u5024\u3068 KPI \u9054\u6210\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30b5\u30fc\u30d3\u30b9<\/h3>\n<p>\u6295\u8cc7\u306e\u4fa1\u5024\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-success\/professional-services\">\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30b5\u30fc\u30d3\u30b9<\/a>\u306e\u5f79\u5272\u3067\u3059\u3002Genesys \u306e\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u306b\u306f\u3001Genesys \u306e\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u6df1\u3044\u5c02\u9580\u77e5\u8b58\u304c\u3042\u308a\u307e\u3059\u3002\u898f\u7bc4\u7684\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3084\u30c7\u30fc\u30bf\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u304a\u5ba2\u69d8\u306e\u6210\u529f\u3092\u652f\u63f4\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u6559\u80b2<\/h3>\n<p>\u793e\u5185\u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b Genesys \u306e\u6559\u80b2\u30d7\u30ed\u30b0\u30e9\u30e0\u3001<a href=\"https:\/\/beyond.genesys.com\/explore\/home\">\u30d3\u30e8\u30f3\u30c9\u30ca\u30ec\u30c3\u30b8<\/a>\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002\u6280\u8853\u8a8d\u5b9a\u3084\u30bd\u30d5\u30c8\u30b9\u30ad\u30eb\u306e\u305f\u3081\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u7c21\u5358\u306b\u5b9f\u65bd\u3067\u304d\u307e\u3059\u3002\u793e\u5185\u306e\u30c1\u30fc\u30e0\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u304c\u63c3\u3063\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30b5\u30dd\u30fc\u30c8\uff06\u30c6\u30af\u30cb\u30ab\u30eb\u30fb\u30a2\u30ab\u30a6\u30f3\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u9663<\/h3>\n<p>\u5171\u611f\u7684\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u306e\u63d0\u4f9b\u306f\u3001\u3053\u308c\u307e\u3067\u4ee5\u4e0a\u306b\u91cd\u8981\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002Genesys \u306e<a href=\"https:\/\/genesys.my.site.com\/customercare\/GenesysCommunityLogin?_ga=2.211945939.676332283.1712578460-1085271294.1668418559&amp;_gl=1*1npskoq*_ga*MTA4NTI3MTI5NC4xNjY4NDE4NTU5*_ga_WMDFV6Y7G2*MTcxMjY2MzY5NC4yMTcuMS4xNzEyNjY0MjQ0LjAuMC4w\">\u30c6\u30af\u30cb\u30ab\u30eb\u30fb\u30a2\u30ab\u30a6\u30f3\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/a>\u306b\u3001\u5c02\u9580\u77e5\u8b58\u3001\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u3054\u4f9d\u983c\u304f\u3060\u3055\u3044\u3002Genesys \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Genesys \u306e\u304a\u5ba2\u69d8\u9650\u5b9a\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fc<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"https:\/\/community.genesys.com\/home?_ga=2.265052104.693343671.1721661586-1085271294.1668418559&amp;_gl=1*vf2lgi*_gcl_au*MTU4Nzg1MTExMy4xNzIxMTI4NTk5*_ga*MTA4NTI3MTI5NC4xNjY4NDE4NTU5*_ga_WMDFV6Y7G2*MTcyMTgyMjMxNS4zMTkuMS4xNzIxODIyMzU0LjAuMC4w\" target=\"_blank\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-image col-md-6 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"540\" height=\"268\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/genesys-community_image.png\" alt=\"\" ><\/div><div class=\"col-content col-md-6 mt-1 mt-lg-0\"><div class=\"content-container\"><h3>Genesys \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fc<\/h3>\n<p>Genesys \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fc\u306f\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u3084 Genesys \u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u3064\u306a\u304c\u308b\u4ea4\u6d41\u306e\u5834\u3067\u3059\u3002\u8cea\u554f\u3092\u3057\u305f\u308a\u3001\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u53d7\u3051\u305f\u308a\u3001\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306e\u5b66\u7fd2\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u691c\u7d22\u3001\u4eba\u8108\u4f5c\u308a\u306a\u3069\u3001\u53ef\u80fd\u6027\u304c\u5927\u304d\u304f\u5e83\u304c\u308a\u307e\u3059\u3002<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_height%22%3A%22750px%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Genesys \u306e\u304a\u5ba2\u69d8\u306e\u58f0<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_height%22%3A%22750px%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u3001\u3069\u3093\u306a\u6642\u3082<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-2 scrollable-row\"><div class=\"col-md-6 horizontal-cards item-image grid-item card-col item-image grid_type-\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/know.genesys.com\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/customer-success_resource-2.png\" height=\"320\" width=\"520\" alt=\"Customer success resource 2\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><h3 class=\"item-title h6\">Genesys \u30ca\u30ec\u30c3\u30b8\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306f\u3053\u3061\u3089<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/why-companies-choose-genesys-cloud\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Resource-thumbnail_Why-companies-Choose-Genesys-Cloud_2x.png\" height=\"464\" width=\"820\" alt=\"Genesys cloud \u304c\u9078\u3070\u308c\u308b\u7406\u7531\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">Genesys Cloud \u304c\u9078\u3070\u308c\u308b\u7406\u7531<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1747643777539{background-image: url(https:\/\/www.genesys.com\/media\/Threads-Right-Wave.png?id=549945) !important;}&#8221; el_class=&#8221;px-0 py-2 px-md-5 py-md-5 mb-4&#8243; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30d3\u30b8\u30cd\u30b9\u5411\u4e0a\u3092\u52a0\u901f\u3055\u305b\u308b Genesys<\/h2>\n<p>Genesys \u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u4f01\u696d\u306e\u898f\u6a21\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u8ab2\u984c\u306b\u95a2\u4fc2\u306a\u304f\u3001\u304a\u5ba2\u69d8\u306e\u76ee\u6a19\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u57fa\u790e\u304b\u3089\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u307e\u3067\u3001Genesys \u304c\u304a\u624b\u4f1d\u3044\u3057\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u30fb\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u4e00\u4f53\u3068\u306a\u3063\u3066\u3001\u304a\u5ba2\u69d8\u306e\u6210\u529f\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u4eca\u3059\u3050\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001YcGcQAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97706\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97706\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"97706\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option 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