{"id":97655,"date":"2018-04-10T05:18:56","date_gmt":"2018-04-10T05:18:56","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=97655"},"modified":"2026-02-23T23:31:41","modified_gmt":"2026-02-24T07:31:41","slug":"newsroom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom","title":{"rendered":"\u30cb\u30e5\u30fc\u30b9\u30eb\u30fc\u30e0"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>\u30cb\u30e5\u30fc\u30b9\u30eb\u30fc\u30e0<\/h1>\n<h2 class=\"text-22 mb-0 font-weight-regular\">Genesys\u304b\u3089\u306e\u6700\u65b0\u30cb\u30e5\u30fc\u30b9\u3068\u30a4\u30f3\u30b5\u30a4\u30c8<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  class=\"btn btn-secondary\" href=\"#subscribe\" target=\"\" rel=\"\">\u30cb\u30e5\u30fc\u30b9\u8cfc\u8aad<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-paged card-design-news has-filter filter-news load-display\" data-display=\"paged\" data-col=\"3\" data-shortcode-count=\"0\" data-per-page=\"9\" data-page=\"1\" data-max-pages=\"13\"><div class=\"row filter-row mx-0 filter-news\"><div class=\"input-col col-md-10 px-0 h-100 d-flex\"><div class=\"news-type-col col-md-3\"><select class=\"select-type pe-3 news-type h-100 form-control form-filter filter-select\" filter-for=\"newstype\"><option value=\"\">\u5168\u3066\u306e\u30cb\u30e5\u30fc\u30b9<\/option><option value=\"press\">\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9<\/option><option value=\"product-innovation\">\u88fd\u54c1\uff06\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3 \u30b9\u30c8\u30fc\u30ea\u30fc<\/option><option value=\"customers\">\u9867\u5ba2\u4e8b\u4f8b<\/option><\/select><\/div>    <div class=\"search-col h-100 px-0 col-md-9\">\n    <i class=\"fa-kit fa-magnifying-glass search-icon\"><\/i>\n    <input type=\"text\" placeholder=\"\u30c8\u30d4\u30c3\u30af\u307e\u305f\u306f\u898b\u51fa\u3057\u3067\u691c\u7d22\" class=\"form-control h-100 form-filter search-filter filter-text\" filter-for=\"search\" name=\"search-filter\">\n    <a href=\"#\" class=\"clear-btn\">\u2716<\/a>\n    <\/div><\/div><div class=\"col-md-2 search-btn-col ps-0 ps-md-1 pe-0\"><a class=\"search-btn small h-100 py-1 justify-content-center btn w-100 btn-secondary\" href=\"#\">\u691c\u7d22<\/a><\/div><\/div><div class=\"row mt-0 result-label-row\"><p class=\"current-count mb-0\"><span class=\"start\">1<\/span> - <span class=\"end\">9<\/span> \u306e <span class=\"total\">113<\/span> \u6210\u679c<span class=\"additional-result-label\"> \u301c\u306e\u305f\u3081\u306b \"<span class=\"keywords\"><\/span>\"<\/span><\/p><\/div><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-expands-ecosystem-for-trusted-enterprise-agentic-experience-orchestration\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Genesys_lifestyle_threads4.png\" height=\"1080\" width=\"1920\" alt=\"Genesys lifestyle threads4\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u5411\u3051\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u62e1\u5927<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/09\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-announces-strong-second-quarter-fiscal-year-2027-momentum-and-accelerates-agentic-orchestration-at-enterprise-scale\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Xperience-2026.jpeg\" height=\"900\" width=\"1600\" alt=\"Genesys xperience 2026\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys\u30012027\u5e74\u5ea6\u7b2c2\u56db\u534a\u671f\u3082\u597d\u8abf\u306a\u6210\u9577\u3092\u7d99\u7d9a\u3057\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u898f\u6a21\u3067\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/09\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-launches-new-innovations-that-advance-genesys-cloud-as-the-agentic-orchestration-platform-for-customer-experience\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/stock_product-lifestyle_Agent-with-threads-2.png\" height=\"1081\" width=\"1921\" alt=\"Stock product lifestyle agent with threads\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001Genesys Cloud\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u5411\u3051\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u9032\u5316\u3055\u305b\u308b\u65b0\u305f\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-enhances-agentic-virtual-agent-amid-growing-enterprise-adoption\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/GettyImages-2168565291.jpg\" height=\"1067\" width=\"1600\" alt=\"Beautiful young asian woman using smartphone while commuting in the city at night, walking against busy downtown city street with multi coloured and illuminated skyscrapers and crowd of pedestrians. lifestyle and technology\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u4f01\u696d\u306e\u5c0e\u5165\u62e1\u5927\u3092\u80cc\u666f\u306b\u300cAgentic Virtual Agent\u300d\u306e\u6a5f\u80fd\u3092\u5f37\u5316<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-honors-global-innovators-in-customer-experience-orchestration-at-xperience-2026\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/1920x1080_OIA-Winners_WebThumbnail.png\" height=\"900\" width=\"1600\" alt=\"1920x1080 oia winners webthumbnail\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001 Xperience 2026 \u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u63a8\u9032\u3059\u308b\u4e16\u754c\u306e\u30a4\u30ce\u30d9\u30fc\u30bf\u30fc\u3092\u8868\u5f70<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/02\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/building-trust-in-the-ai-era-genesys-reports-progress-across-climate-governance-and-community\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Getty-2170299827.jpg\" height=\"1068\" width=\"1600\" alt=\"Businessmen and businesswomen working in several offices and on several floors in a modern building of a company\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">AI\u6642\u4ee3\u306e\u4fe1\u983c\u69cb\u7bc9\u306b\u5411\u3051\u3066\uff1a\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6c17\u5019\u5909\u52d5\u5bfe\u7b56\u3001\u30ac\u30d0\u30ca\u30f3\u30b9\u3001 \u5730\u57df\u793e\u4f1a\u3078\u306e\u8ca2\u732e\u306b\u304a\u3051\u308b\u9032\u5c55\u3092\u767a\u8868<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/12\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/2026-state-of-customer-experience-global-insights-for-cx-in-the-agentic-era\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/cover_page-scaled.jpeg\" height=\"900\" width=\"1600\" alt=\"Cover page\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u6700\u65b0\u306e\u9867\u5ba2\u4f53\u9a13\u8abf\u67fb\u3092\u767a\u8868 \u9ad8\u307e\u308b\u6d88\u8cbb\u8005\u306e\u671f\u5f85\u3068\u3001CX\u5909\u9769\u306b\u304a\u3051\u308bAI\u306e\u5f79\u5272\u62e1\u5927\u304c\u660e\u3089\u304b\u306b<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/15\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/the-state-of-cx-2026-apacs-push-toward-ai-powered-experience-orchestration\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/socx2026-ja.png\" height=\"900\" width=\"1600\" alt=\"2026 state of customer experience\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">2026\u5e74\u7248<br> \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<br>\u306e\u73fe\u72b6\u30ec\u30dd\u30fc\u30c8<br>\uff1aAPAC \u306b\u304a\u3051\u308b AI \u3092\u6d3b\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u53d6\u308a\u7d44\u307f<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/13\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-acquires-pinkfish-to-accelerate-the-future-of-autonomous-customer-experiences\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Pinkfish_Genesys.jpg\" height=\"900\" width=\"1600\" alt=\"Pinkfish genesys\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">\u30b8\u30a7\u30cd\u30b7\u30b9\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316\u4f01\u696dPinkfish\u3092\u8cb7\u53ce\u3057\u3001\u81ea\u5f8b\u578b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5b9f\u73fe\u3092\u52a0\u901f<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/13\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><nav class=\"pagination-container gen-custom-pagination py-2\" aria-label=\"Search pagination\"><ul class=\"pagination justify-content-center mb-0\"><li class=\"page-item page-control control-previous disabled\"><a class=\"page-link previous control-link\" href=\"#\" aria-label=\"Previous\"><i class=\"fa-kit fa-chevron-left\"><\/i><\/a><\/li><li class=\"page-item active\"><a class=\"page-link\" data-page-link=\"1\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\">1<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"2\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/2\">2<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"3\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/3\">3<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"4\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/4\">4<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"5\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/5\">5<\/a><\/li><li class=\"page-item disabled\"><a class=\"page-link\" href=\"#\">...<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"13\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/13\">13<\/a><\/li><li class=\"page-item page-control control-next\"><a class=\"page-link next control-link\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/page\/2\" aria-label=\"Next\"><i class=\"fa-kit fa-chevron-right\"><\/i><\/a><\/li><\/ul><\/nav><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u8a18\u4e8b<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-more-less card-design-news load-display\" data-display=\"more-less\" data-col=\"3\" data-shortcode-count=\"1\" data-per-page=\"3\"><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/wwd.com\/fashion-news\/fashion-features\/cfda-rockefeller-center-genesys-stream-nyfw-runway-shows-live-30-rockefeller-plaza-1239201690\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/wwd.webp\" height=\"550\" width=\"550\" alt=\"Wwd\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">CFDA, Rockefeller Center and Genesys to Stream NYFW Runway Shows Live From 30 Rockefeller Plaza<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.wsj.com\/articles\/when-ai-is-your-second-transformation-a0037715?mod=djemCEO\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/wsj-social-share.png\" height=\"630\" width=\"1200\" alt=\"Wsj social share\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">When AI Is Your Second Transformation<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/03\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cnbc.com\/video\/2026\/09\/02\/watch-cnbcs-full-interview-with-genesys-ceo-tony-bates.html\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CNBC-Logo-1-scaled.jpg\" height=\"899\" width=\"1600\" alt=\"Cnbc logo 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Watch CNBC\u2019s full interview with Genesys CEO Tony Bates<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/03\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.techtarget.com\/enterprise-software\/news\/366649826\/Genesys-banks-on-AI-customer-service-agents-and-their-orchestration\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/TechTarget-On-Teal-400x400-01.png\" height=\"400\" width=\"400\" alt=\"Techtarget\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys banks on AI customer service agents -- and their orchestration<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/03\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.forbes.com\/sites\/victordey\/2026\/09\/02\/genesys-is-moving-beyond-the-contact-center-to-orchestrate-agentic-ai\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/Forbes-Logo-1.png\" height=\"225\" width=\"225\" alt=\"Forbes logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Is Moving Beyond The Contact Center To Orchestrate Agentic AI<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/02\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.nojitter.com\/ai-automation\/genesys-launches-agentic-orchestration-features\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/672aaf840d391b3fd7a4a048_no-jitter-1.png\" height=\"1063\" width=\"1501\" alt=\"672aaf840d391b3fd7a4a048 no jitter\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys launches agentic orchestration features<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">09\/02\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/sustainabilitymag.com\/news\/genesys-impact-sustainable-procurement-responsible-ai\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/sustainabilitymagazine_logo.jpeg\" height=\"200\" width=\"200\" alt=\"Sustainabilitymagazine logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys\u2019 Impact: Sustainable Procurement & Responsible AI<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cxtoday.com\/ai-automation-in-cx\/genesys-agentic-ai-contact-center-trust\/?utm_content=592409817&utm_medium=social&utm_source=linkedin&hss_channel=lcp-69192959\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CXToday_Featured_Brand_850x425.jpeg\" height=\"425\" width=\"850\" alt=\"Cxtoday featured brand 850x425\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Puts AI Trust at the Center of Its Agentic CX Strategy<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.nationalgeographic.com\/science\/article\/paid-content-great-customer-expectations\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/national-geographic-logo-1024x768-1.png\" height=\"768\" width=\"1024\" alt=\"National geographic logo 1024&#215;768\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Great Customer Expectations<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/06\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/timesbrasil.com.br\/empresas-e-negocios\/protagonistas-ia-depende-de-pessoas-processos-e-tecnologia\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/TimesBrasil2024.webp\" height=\"119\" width=\"300\" alt=\"Timesbrasil2024\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Key players: AI only delivers results when people, processes, and technology evolve together, says Amanda Andreone of Genesys.<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/05\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cio.com\/article\/4204021\/ai-can-do-your-tasks-that-doesnt-mean-it-will-do-your-job.html\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CIO.png\" height=\"192\" width=\"192\" alt=\"Cio\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">AI can do your tasks. That doesn\u2019t mean it will do your job<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">08\/03\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.fastcompany.com\/91571024\/15-management-tools-leaders-rely-on-daily\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/FastCompany-Logo.jpeg\" height=\"512\" width=\"512\" alt=\"Fastcompany logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">15 management tools leaders rely on daily<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/29\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cxtoday.com\/security-privacy-compliance\/ai-content-disclosure-customer-trust\/\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/CXToday_Featured_Brand_850x425.jpeg\" height=\"425\" width=\"850\" alt=\"Cxtoday featured brand 850x425\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Should Brands Label AI Content? The Transparency Debate<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/28\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.fastcompany.com\/91570957\/20-underrated-ai-use-cases-to-consider\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/FastCompany-Logo.jpeg\" height=\"512\" width=\"512\" alt=\"Fastcompany logo\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">20 underrated AI use cases to consider<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/23\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.techtarget.com\/searchcio\/feature\/Two-hours-a-week-could-close-the-AI-skills-gap\" target=\"_blank\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/TechTarget-On-Teal-400x400-01.png\" height=\"400\" width=\"400\" alt=\"Techtarget\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Study finds two hours a week could close the AI skills gap<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">07\/22\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><div class=\"load-more-container py-1 d-flex justify-content-center more-less\"><div class=\"btn-container\"><a role=\"button\" class=\"btn btn-secondary view-more-btn\" href=\"#\">\u3082\u3063\u3068\u898b\u308b<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30e1\u30c7\u30a3\u30a2\u30ea\u30bd\u30fc\u30b9<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"860\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Untitled-design-40.png\" alt=\"Level up your patient care experience webinar\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Genesys\u30e1\u30c7\u30a3\u30a2\u30ad\u30c3\u30c8\uff1a\u30d6\u30e9\u30f3\u30c9\u30a2\u30bb\u30c3\u30c8\u3001\u30ed\u30b4\u3001\u304a\u3088\u3073\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment.jpg\" alt=\"idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">\u30e1\u30c7\u30a3\u30a2\u304a\u3088\u3073\u30a2\u30ca\u30ea\u30b9\u30c8\u5411\u3051\u306e\u6709\u610f\u7fa9\u306a\u5831\u544a<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"720\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Cloud-Migration-LP-1-720x480-px.png\" alt=\"Cloud Migration LP 1-720x480-px\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Genesys\u306e\u4f1a\u793e\u6982\u8981<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg has-bg has-bg-image bgc-lgray\" style=\"--banner-bg-image:url(https:\/\/www.genesys.com\/media\/newsroom-CTA-banner.png)\"><a class=\"inner-banner rounded-lg bgc-glass\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  href=\"#subscribe\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">\u6700\u65b0\u306e\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u3092\u5165\u624b\u3059\u308b<\/p><p class=\"description mb-0\">Genesys\u306e\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u306b\u767b\u9332\u3059\u308b<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">\u30cb\u30e5\u30fc\u30b9\u8cfc\u8aad<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys\u3092\u77e5\u308b<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ja-jp\/company\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u3064\u3044\u3066<\/h3>\n<p>\u79c1\u305f\u3061\u304c\u8ab0\u3067\u3001\u4f55\u3092\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u77e5\u308b<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ja-jp\/company\/newsroom\/awards-and-recognitions\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">\u53d7\u8cde\u6b74<\/h3>\n<p>\u6700\u65b0\u306e\u6804\u8a89\u3068\u8868\u5f70\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/ja-jp\/blog\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u8a18\u4e8b<\/h3>\n<p>AI \u306b\u3088\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u672a\u6765\u306b\u95a2\u3059\u308b\u5c02\u9580\u5bb6\u306e\u898b\u89e3\u3092\u63a2\u308b<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; lb_id=&#8221;subscribe&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u6700\u65b0\u306e\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u3092\u5165\u624b\u3059\u308b<\/h2>\n<p style=\"text-align: center;\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u6700\u65b0\u30cb\u30e5\u30fc\u30b9\u901a\u77e5\u3092\u53d7\u3051\u53d6\u308b<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97655\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97655\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"97655\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">\u56fd<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Web\u30b5\u30a4\u30c8\">\n        <label for=\"fe801\">Web\u30b5\u30a4\u30c8<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3001\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u9023\u7d61\u3059\u308b\u3053\u3068\u306b\u540c\u610f\u3057\u307e\u3059<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5e0c\u671b\u3059\u308b<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input 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