{"id":97650,"date":"2018-10-11T09:43:20","date_gmt":"2018-10-11T16:43:20","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=97650"},"modified":"2026-09-15T19:31:41","modified_gmt":"2026-09-16T02:31:41","slug":"customer-stories","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/customer-stories","title":{"rendered":"\u9867\u5ba2\u4e8b\u4f8b"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">\u9867\u5ba2\u4e8b\u4f8b<\/h1>\n<p class=\"h5\" style=\"text-align: center;\">Genesys Cloud\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u6539\u5584\u4e8b\u4f8b\u3092\u7d39\u4ecb<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1633498238207{padding-bottom: 2.167rem !important;}&#8221;][vc_row][vc_column css=&#8221;.vc_custom_1649112406096{border-bottom-width: 1px !important;padding-right: 0px !important;padding-bottom: 6.167rem !important;padding-left: 0px !important;border-bottom-color: #d3d3d3 !important;border-bottom-style: solid !important;}&#8221;]<div class=\"grid-customer-stories grid-flat grid-col-3\" data-col=\"col-3\" data-per-load=\"12\"><div class=\"grid-container customers-grid row\"><div class=\"customer-stories-grid-main-col col-12\"><div class=\"row gutter-small\"><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"insurance apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\" data-partners=\"\u90fd\u7bc9\u96fb\u6c17\u682a\u5f0f\u4f1a\u793e\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/keiyobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Keiyo_Bank_logo.png\"  height=\"142\" width=\"474\" alt=\"\u682a\u5f0f\u4f1a\u793e\u4eac\u8449\u9280\u884c\"><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"insurance apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/daiichineolifeinsurance\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/DNL_Logo_H_Color-scaled.png\"  height=\"571\" width=\"1600\" alt=\"\u7b2c\u4e00\u30cd\u30aa\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\"><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"communications \/ telecommunications it\u30fb\u60c5\u5831\u901a\u4fe1 apac system integrations inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"communications \/ telecommunications|it\u30fb\u60c5\u5831\u901a\u4fe1\" data-tax_region=\"apac\" data-tax_capability=\"system integrations|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\" data-tax_set=\"news|video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nttdocomo\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/NTT-DOCOMO-Featured-Image-_Logo_.png\"  height=\"200\" width=\"400\" alt=\"NTT DOCOMO logo\"><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services banking apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot cloud architecture quality assurance and monitoring\" data-tax_industry=\"financial services|banking\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|cloud architecture|quality assurance and monitoring\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sbi-securities\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/SBI_logo_trimmed-1.png\"  height=\"126\" width=\"261\" alt=\"\u682a\u5f0f\u4f1a\u793e SBI \u8a3c\u5238\"><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"banking apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"banking\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/kiyobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/44.jpg\"  height=\"220\" width=\"440\" alt=\"\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c\"><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"outsourcing apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 analytics &amp; reporting\" data-tax_industry=\"outsourcing\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0|analytics and reporting\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/persolcommunicationservice\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/PERSOL-COMMUNICATION-SERVICES_Vertical_DARK_RGB-scaled.png\"  height=\"870\" width=\"1600\" alt=\"\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\"><\/div><\/a><\/div><div class=\"col-12 no-results-container not-active align-items-center justify-content-center flex-column text-center py-4\"><h3>\u73fe\u5728\u3001\u8a72\u5f53\u3059\u308b\u4e8b\u4f8b\u306f\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/h3><p>\u4ed6\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3082\u3057\u304f\u306f\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/p><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column]<div class=\"grid-customer-stories grid-cards grid-col-3 has-filter\" data-col=\"col-3\" data-per-load=\"12\"><div class=\"grid-container customers-grid row\"><div class=\"col-12 col-md-3 text-end\"><button class=\"badge bgc-lgray border-0 collapsed d-md-none font-weight-regular mb-1 p-1 rounded-1 text-16\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#mobileFilter\" aria-expanded=\"false\" aria-controls=\"mobileFilter\"><i class=\"fa-kit fa-filter\"><\/i> Filter<\/button> <div id=\"mobileFilter\" class=\"grid-filter-container collapse d-md-block text-start\"><div class=\"grid-filter\"><div class=\"filter-container\"><div class=\"grid-custom-filters\">\r\n        <div class=\"form-floating mb-1\">\r\n            <input type=\"text\" class=\"text-16 form-control grid-filter-input grid-search\" id=\"filter_search\" data-label=\"\u691c\u7d22\" placeholder=\"\u691c\u7d22\"\/>\r\n            <label for=\"filter_search\">\u691c\u7d22<\/label>\r\n        <\/div><div class=\"accordion\" id=\"cs-filter\">\r\n                <div id=\"tax_industry\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_industry\" aria-expanded=\"true\" aria-controls=\"target-tax_industry\">\r\n                             \u696d\u7a2e\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_industry\" class=\"accordion-collapse collapse show\">\r\n                    <div class=\"input-group mb-1\">\r\n                        <input type=\"text\" class=\"mx-1 form-control filter-taxonomy-search\" data-target=\"checkboxes-tax_industry\" placeholder=\"\u691c\u7d22\"\/>\r\n                    <\/div><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_industry\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"bpo\" id=\"outsourcing-ja-jp\" data-slug=\"outsourcing-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"outsourcing-ja-jp\">BPO<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"banking\" id=\"banking\" data-slug=\"banking\">\r\n                        <label class=\"form-check-label\" for=\"banking\">Banking<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"communications \/ telecommunications\" id=\"communications\" data-slug=\"communications\">\r\n                        <label class=\"form-check-label\" for=\"communications\">Communications \/ Telecommunications<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"education\" id=\"education\" data-slug=\"education\">\r\n                        <label class=\"form-check-label\" for=\"education\">Education<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"financial services\" id=\"financial-services\" data-slug=\"financial-services\">\r\n                        <label class=\"form-check-label\" for=\"financial-services\">Financial Services<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"government\" id=\"government\" data-slug=\"government\">\r\n                        <label class=\"form-check-label\" for=\"government\">Government<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"healthcare\" id=\"healthcare\" data-slug=\"healthcare\">\r\n                        <label class=\"form-check-label\" for=\"healthcare\">Healthcare<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"it\u30fb\u60c5\u5831\u901a\u4fe1\" id=\"telecommunications-ja-jp\" data-slug=\"telecommunications-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"telecommunications-ja-jp\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"insurance\" id=\"insurance\" data-slug=\"insurance\">\r\n                        <label class=\"form-check-label\" for=\"insurance\">Insurance<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"nonprofit\" id=\"nonprofit\" data-slug=\"nonprofit\">\r\n                        <label class=\"form-check-label\" for=\"nonprofit\">Nonprofit<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"outsourcing\" id=\"outsourcing\" data-slug=\"outsourcing\">\r\n                        <label class=\"form-check-label\" for=\"outsourcing\">Outsourcing<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"retail\" id=\"retail\" data-slug=\"retail\">\r\n                        <label class=\"form-check-label\" for=\"retail\">Retail<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"sales\" id=\"sales\" data-slug=\"sales\">\r\n                        <label class=\"form-check-label\" for=\"sales\">Sales<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"services\" id=\"services\" data-slug=\"services\">\r\n                        <label class=\"form-check-label\" for=\"services\">Services<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"technology\" id=\"technology\" data-slug=\"technology\">\r\n                        <label class=\"form-check-label\" for=\"technology\">Technology<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"transportation\" id=\"transportation\" data-slug=\"transportation\">\r\n                        <label class=\"form-check-label\" for=\"transportation\">Transportation<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"travel and\u00a0hospitality\" id=\"hospitality\" data-slug=\"hospitality\">\r\n                        <label class=\"form-check-label\" for=\"hospitality\">Travel &amp;\u00a0hospitality<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"utility\" id=\"utility\" data-slug=\"utility\">\r\n                        <label class=\"form-check-label\" for=\"utility\">Utility<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\" id=\"technology-ja-jp\" data-slug=\"technology-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"technology-ja-jp\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\" id=\"marketing-ja-jp\" data-slug=\"marketing-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"marketing-ja-jp\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u65c5\u884c\" id=\"travel-ja-jp\" data-slug=\"travel-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"travel-ja-jp\">\u65c5\u884c<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u88fd\u9020\" id=\"manufacturing-ja-jp\" data-slug=\"manufacturing-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"manufacturing-ja-jp\">\u88fd\u9020<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d\" id=\"financial-services-ja-jp\" data-slug=\"financial-services-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"financial-services-ja-jp\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div>\r\n                <div id=\"tax_region\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_region\" aria-expanded=\"false\" aria-controls=\"target-tax_region\">\r\n                            \u5730\u57df\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_region\" class=\"accordion-collapse collapse \"><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_region\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"apac\" id=\"apac\" data-slug=\"apac\">\r\n                        <label class=\"form-check-label\" for=\"apac\">APAC<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"emea\" id=\"emea\" data-slug=\"emea\">\r\n                        <label class=\"form-check-label\" for=\"emea\">EMEA<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"latam\" id=\"latam\" data-slug=\"latam\">\r\n                        <label class=\"form-check-label\" for=\"latam\">LATAM<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"na\" id=\"na\" data-slug=\"na\">\r\n                        <label class=\"form-check-label\" for=\"na\">NA<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div>\r\n                <div id=\"tax_capability\" class=\"check-group accordion-item\">\r\n                    <div class=\"text-22 font-weight-bold\">\r\n                        <button class=\"accordion-button rounded shadow-none collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#target-tax_capability\" aria-expanded=\"false\" aria-controls=\"target-tax_capability\">\r\n                            \u6a5f\u80fd\r\n                        <\/button>\r\n                    <\/div>\r\n                <div id=\"target-tax_capability\" class=\"accordion-collapse collapse \">\r\n                    <div class=\"input-group mb-1\">\r\n                        <input type=\"text\" class=\"mx-1 form-control filter-taxonomy-search\" data-target=\"checkboxes-tax_capability\" placeholder=\"\u691c\u7d22\"\/>\r\n                    <\/div><div class=\"accordion-body\"><div class=\"checkbox-list\" id=\"checkboxes-tax_capability\">\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ai\" id=\"ai-ja-jp\" data-slug=\"ai-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"ai-ja-jp\">AI<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"ai and automation\" id=\"ai\" data-slug=\"ai\">\r\n                        <label class=\"form-check-label\" for=\"ai\">AI and automation<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"agent assist\/agent copilot\" id=\"agent-assist\" data-slug=\"agent-assist\">\r\n                        <label class=\"form-check-label\" for=\"agent-assist\">Agent assist\/agent copilot<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"analytics and reporting\" id=\"analytics-reporting\" data-slug=\"analytics-reporting\">\r\n                        <label class=\"form-check-label\" for=\"analytics-reporting\">Analytics &amp; Reporting<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"business automation\" id=\"business-automation\" data-slug=\"business-automation\">\r\n                        <label class=\"form-check-label\" for=\"business-automation\">Business Automation<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"chatbots\/web messaging\" id=\"chatbots\" data-slug=\"chatbots\">\r\n                        <label class=\"form-check-label\" for=\"chatbots\">Chatbots\/web messaging<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"cloud architecture\" id=\"cloud\" data-slug=\"cloud\">\r\n                        <label class=\"form-check-label\" for=\"cloud\">Cloud architecture<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"co-browse\" id=\"cobrowse-and-screen-share\" data-slug=\"cobrowse-and-screen-share\">\r\n                        <label class=\"form-check-label\" for=\"cobrowse-and-screen-share\">Co-browse<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"digital customer engagement\" id=\"digital\" data-slug=\"digital\">\r\n                        <label class=\"form-check-label\" for=\"digital\">Digital customer engagement<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"email\" id=\"email\" data-slug=\"email\">\r\n                        <label class=\"form-check-label\" for=\"email\">Email<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"e\u30e1\u30fc\u30eb\" id=\"e%e3%83%a1%e3%83%bc%e3%83%ab\" data-slug=\"e%e3%83%a1%e3%83%bc%e3%83%ab\">\r\n                        <label class=\"form-check-label\" for=\"e%e3%83%a1%e3%83%bc%e3%83%ab\">E\u30e1\u30fc\u30eb<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"forecasting and scheduling\" id=\"workforce-scheduling-and-forecasting\" data-slug=\"workforce-scheduling-and-forecasting\">\r\n                        <label class=\"form-check-label\" for=\"workforce-scheduling-and-forecasting\">Forecasting and scheduling<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"genesys ai\" id=\"ai%e3%83%9c%e3%83%83%e3%83%88\" data-slug=\"ai%e3%83%9c%e3%83%83%e3%83%88\">\r\n                        <label class=\"form-check-label\" for=\"ai%e3%83%9c%e3%83%83%e3%83%88\">Genesys AI<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"inbound\" id=\"inbound\" data-slug=\"inbound\">\r\n                        <label class=\"form-check-label\" for=\"inbound\">Inbound<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"integrations and apps\" id=\"integrations-and-apps\" data-slug=\"integrations-and-apps\">\r\n                        <label class=\"form-check-label\" for=\"integrations-and-apps\">Integrations and Apps<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"interactive voice response ivr\" id=\"interactive-voice-response-ivr\" data-slug=\"interactive-voice-response-ivr\">\r\n                        <label class=\"form-check-label\" for=\"interactive-voice-response-ivr\">Interactive Voice Response (IVR)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"live chat\" id=\"chat\" data-slug=\"chat\">\r\n                        <label class=\"form-check-label\" for=\"chat\">Live chat<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"omnichannel\" id=\"omnichannel\" data-slug=\"omnichannel\">\r\n                        <label class=\"form-check-label\" for=\"omnichannel\">Omnichannel<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"outbound\" id=\"outbound\" data-slug=\"outbound\">\r\n                        <label class=\"form-check-label\" for=\"outbound\">Outbound<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"predictive engagement\" id=\"predictive-web-engagement\" data-slug=\"predictive-web-engagement\">\r\n                        <label class=\"form-check-label\" for=\"predictive-web-engagement\">Predictive engagement<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"predictive routing\" id=\"predictive-routing\" data-slug=\"predictive-routing\">\r\n                        <label class=\"form-check-label\" for=\"predictive-routing\">Predictive routing<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"quality assurance and monitoring\" id=\"quality-assurance-and-monitoring\" data-slug=\"quality-assurance-and-monitoring\">\r\n                        <label class=\"form-check-label\" for=\"quality-assurance-and-monitoring\">Quality Assurance and Monitoring<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"sms\" id=\"sms-ja-jp\" data-slug=\"sms-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"sms-ja-jp\">SMS<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"sms messaging\" id=\"sms\" data-slug=\"sms\">\r\n                        <label class=\"form-check-label\" for=\"sms\">SMS messaging<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"social media\/social listening\u00a0\" id=\"social-media\" data-slug=\"social-media\">\r\n                        <label class=\"form-check-label\" for=\"social-media\">Social media\/social listening\u00a0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"speech and text analytics\" id=\"speech-and-text-analytics\" data-slug=\"speech-and-text-analytics\">\r\n                        <label class=\"form-check-label\" for=\"speech-and-text-analytics\">Speech and Text Analytics<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"system integrations\" id=\"97738\" data-slug=\"97738\">\r\n                        <label class=\"form-check-label\" for=\"97738\">System Integrations<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"unified communications and collaboration\" id=\"unified-communications-and-collaboration\" data-slug=\"unified-communications-and-collaboration\">\r\n                        <label class=\"form-check-label\" for=\"unified-communications-and-collaboration\">Unified Communications and Collaboration<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"virtual agents\/voicebots\" id=\"voicebots\" data-slug=\"voicebots\">\r\n                        <label class=\"form-check-label\" for=\"voicebots\">Virtual agents\/voicebots<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"voice services\" id=\"voice-services\" data-slug=\"voice-services\">\r\n                        <label class=\"form-check-label\" for=\"voice-services\">Voice Services<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\" id=\"web-%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\" data-slug=\"web-%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\">\r\n                        <label class=\"form-check-label\" for=\"web-%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\">Web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"workforce engagement management wem\" id=\"workforce-engagement-management-wem\" data-slug=\"workforce-engagement-management-wem\">\r\n                        <label class=\"form-check-label\" for=\"workforce-engagement-management-wem\">Workforce Engagement Management (WEM)<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\" id=\"97742\" data-slug=\"97742\">\r\n                        <label class=\"form-check-label\" for=\"97742\">\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/label>\r\n             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class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\" id=\"%e3%82%aa%e3%83%a0%e3%83%8b%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab\" data-slug=\"%e3%82%aa%e3%83%a0%e3%83%8b%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab\">\r\n                        <label class=\"form-check-label\" for=\"%e3%82%aa%e3%83%a0%e3%83%8b%e3%83%81%e3%83%a3%e3%83%8d%e3%83%ab\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\" id=\"97724\" data-slug=\"97724\">\r\n                        <label class=\"form-check-label\" for=\"97724\">\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\" id=\"97750\" data-slug=\"97750\">\r\n                        <label class=\"form-check-label\" for=\"97750\">\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30af\u30e9\u30a6\u30c9\" id=\"%e3%82%af%e3%83%a9%e3%82%a6%e3%83%89\" data-slug=\"%e3%82%af%e3%83%a9%e3%82%a6%e3%83%89\">\r\n                        <label class=\"form-check-label\" for=\"%e3%82%af%e3%83%a9%e3%82%a6%e3%83%89\">\u30af\u30e9\u30a6\u30c9<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3\" id=\"%e3%82%b2%e3%83%bc%e3%83%9f%e3%83%95%e3%82%a3%e3%82%b1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3\" data-slug=\"%e3%82%b2%e3%83%bc%e3%83%9f%e3%83%95%e3%82%a3%e3%82%b1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3\">\r\n                        <label class=\"form-check-label\" for=\"%e3%82%b2%e3%83%bc%e3%83%9f%e3%83%95%e3%82%a3%e3%82%b1%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3\">\u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\" id=\"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2\" data-slug=\"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2\">\r\n                        <label class=\"form-check-label\" for=\"%e3%82%b3%e3%83%bc%e3%83%ab%e3%82%bb%e3%83%b3%e3%82%bf%e3%83%bc%e3%83%bb%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\" id=\"%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%a3%e3%83%ab%e3%83%a1%e3%83%87%e3%82%a3%e3%82%a2\" data-slug=\"%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%a3%e3%83%ab%e3%83%a1%e3%83%87%e3%82%a3%e3%82%a2\">\r\n                        <label class=\"form-check-label\" for=\"%e3%82%bd%e3%83%bc%e3%82%b7%e3%83%a3%e3%83%ab%e3%83%a1%e3%83%87%e3%82%a3%e3%82%a2\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30c1\u30e3\u30c3\u30c8\" id=\"%e3%83%81%e3%83%a3%e3%83%83%e3%83%88\" data-slug=\"%e3%83%81%e3%83%a3%e3%83%83%e3%83%88\">\r\n                        <label class=\"form-check-label\" for=\"%e3%83%81%e3%83%a3%e3%83%83%e3%83%88\">\u30c1\u30e3\u30c3\u30c8<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\" id=\"chatbot-ja-jp\" data-slug=\"chatbot-ja-jp\">\r\n                        <label class=\"form-check-label\" for=\"chatbot-ja-jp\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30c7\u30b8\u30bf\u30eb\" id=\"97734\" data-slug=\"97734\">\r\n                        <label class=\"form-check-label\" for=\"97734\">\u30c7\u30b8\u30bf\u30eb<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30c7\u30b8\u30bf\u30eb\u30bb\u30fc\u30eb\u30b9\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316\" id=\"%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%82%bb%e3%83%bc%e3%83%ab%e3%82%b9%e3%81%a8%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%81%ae%e8%87%aa%e5%8b%95%e5%8c%96\" data-slug=\"%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%82%bb%e3%83%bc%e3%83%ab%e3%82%b9%e3%81%a8%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%81%ae%e8%87%aa%e5%8b%95%e5%8c%96\">\r\n                        <label class=\"form-check-label\" for=\"%e3%83%87%e3%82%b8%e3%82%bf%e3%83%ab%e3%82%bb%e3%83%bc%e3%83%ab%e3%82%b9%e3%81%a8%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%81%ae%e8%87%aa%e5%8b%95%e5%8c%96\">\u30c7\u30b8\u30bf\u30eb\u30bb\u30fc\u30eb\u30b9\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\" id=\"97744\" data-slug=\"97744\">\r\n                        <label class=\"form-check-label\" for=\"97744\">\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\" id=\"%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\" data-slug=\"%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\">\r\n                        <label class=\"form-check-label\" for=\"%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%83%b3%e3%82%b0\">\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08wfm\uff09\" id=\"%e3%83%af%e3%83%bc%e3%82%af%e3%83%95%e3%82%a9%e3%83%bc%e3%82%b9%e3%83%9e%e3%83%8d%e3%83%bc%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%88wfm%ef%bc%89\" data-slug=\"%e3%83%af%e3%83%bc%e3%82%af%e3%83%95%e3%82%a9%e3%83%bc%e3%82%b9%e3%83%9e%e3%83%8d%e3%83%bc%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%88wfm%ef%bc%89\">\r\n                        <label class=\"form-check-label\" for=\"%e3%83%af%e3%83%bc%e3%82%af%e3%83%95%e3%82%a9%e3%83%bc%e3%82%b9%e3%83%9e%e3%83%8d%e3%83%bc%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%ef%bc%88wfm%ef%bc%89\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08WFM\uff09<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\" id=\"97746\" data-slug=\"97746\">\r\n                        <label class=\"form-check-label\" for=\"97746\">\u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08ivr\uff09\" id=\"%e8%87%aa%e5%8b%95%e9%9f%b3%e5%a3%b0%e5%bf%9c%e7%ad%94%e8%a3%85%e7%bd%ae%ef%bc%88ivr%ef%bc%89\" data-slug=\"%e8%87%aa%e5%8b%95%e9%9f%b3%e5%a3%b0%e5%bf%9c%e7%ad%94%e8%a3%85%e7%bd%ae%ef%bc%88ivr%ef%bc%89\">\r\n                        <label class=\"form-check-label\" for=\"%e8%87%aa%e5%8b%95%e9%9f%b3%e5%a3%b0%e5%bf%9c%e7%ad%94%e8%a3%85%e7%bd%ae%ef%bc%88ivr%ef%bc%89\">\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08IVR\uff09<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u9023\u643a\u3068\u30a2\u30d7\u30ea\" id=\"crm%e9%80%a3%e6%90%ba\" data-slug=\"crm%e9%80%a3%e6%90%ba\">\r\n                        <label class=\"form-check-label\" for=\"crm%e9%80%a3%e6%90%ba\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/label>\r\n                    <\/div>\r\n                    <div class=\"form-check\">\r\n                        <input class=\"form-check-input\" type=\"checkbox\" value=\"\u97f3\u58f0\u30dc\u30c3\u30c8\" id=\"%e9%9f%b3%e5%a3%b0%e3%83%9c%e3%83%83%e3%83%88\" data-slug=\"%e9%9f%b3%e5%a3%b0%e3%83%9c%e3%83%83%e3%83%88\">\r\n                        <label class=\"form-check-label\" for=\"%e9%9f%b3%e5%a3%b0%e3%83%9c%e3%83%83%e3%83%88\">\u97f3\u58f0\u30dc\u30c3\u30c8<\/label>\r\n                    <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\r\n        <div class=\"btn-container justify-content-center\">\r\n            <a href=\"#\" class=\"btn btn-secondary clear-btn small w-100 justify-content-center\">Clear all<\/a>\r\n        <\/div><\/div><\/div><\/div><div class=\"customer-stories-grid-main-col col-12 col-md-9\"><div class=\"row gutter-small\"><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"insurance apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\" data-partners=\"\u90fd\u7bc9\u96fb\u6c17\u682a\u5f0f\u4f1a\u793e\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/keiyobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Keiyo_Bank_logo.png\"  height=\"142\" width=\"474\" alt=\"\u682a\u5f0f\u4f1a\u793e\u4eac\u8449\u9280\u884c\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u682a\u5f0f\u4f1a\u793e\u4eac\u8449\u9280\u884c<\/h3><p class=\"cs-title\">\u682a\u5f0f\u4f1a\u793e\u4eac\u8449\u9280\u884c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"insurance apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/daiichineolifeinsurance\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/DNL_Logo_H_Color-scaled.png\"  height=\"571\" width=\"1600\" alt=\"\u7b2c\u4e00\u30cd\u30aa\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u7b2c\u4e00\u30cd\u30aa\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e<\/h3><p class=\"cs-title\">\u7b2c\u4e00\u30cd\u30aa\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"communications \/ telecommunications it\u30fb\u60c5\u5831\u901a\u4fe1 apac system integrations inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"communications \/ telecommunications|it\u30fb\u60c5\u5831\u901a\u4fe1\" data-tax_region=\"apac\" data-tax_capability=\"system integrations|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\" data-tax_set=\"news|video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nttdocomo\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/NTT-DOCOMO-Featured-Image-_Logo_.png\"  height=\"200\" width=\"400\" alt=\"NTT DOCOMO logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u682a\u5f0f\u4f1a\u793eNTT\u30c9\u30b3\u30e2<\/h3><p class=\"cs-title\">\u682a\u5f0f\u4f1a\u793eNTT\u30c9\u30b3\u30e2<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services\" data-tax_industry=\"financial services\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/visa\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Visa-featured-image-logo.jpg\"  height=\"200\" width=\"400\" alt=\"Visa logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Visa<\/h3><p class=\"cs-title\">Visa\u3001Genesys\u3068ServiceNow\u306e\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3067CX\u306e\u5909\u9769\u3092\u76ee\u6307\u3059<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-end\"><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services banking apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot cloud architecture quality assurance and monitoring\" data-tax_industry=\"financial services|banking\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|cloud architecture|quality assurance and monitoring\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sbi-securities\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/SBI_logo_trimmed-1.png\"  height=\"126\" width=\"261\" alt=\"\u682a\u5f0f\u4f1a\u793e SBI \u8a3c\u5238\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u682a\u5f0f\u4f1a\u793e SBI \u8a3c\u5238<\/h3><p class=\"cs-title\">\u682a\u5f0f\u4f1a\u793e SBI \u8a3c\u5238<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"banking apac ai and automation inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"banking\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/kiyobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/44.jpg\"  height=\"220\" width=\"440\" alt=\"\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c<\/h3><p class=\"cs-title\">\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services emea ai and automation cloud architecture predictive routing workforce engagement management (wem)\" data-tax_industry=\"financial services\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|cloud architecture|predictive routing|workforce engagement management wem\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/hsbc\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-HSBC.png\"  height=\"240\" width=\"440\" alt=\"HSBC\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">HSBC<\/h3><p class=\"cs-title\">HSBC\u3001Genesys Cloud AI \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a 3 \u5e74\u9593\u3067 6,000 \u4e07\u30c9\u30eb\u306e\u4fa1\u5024\u3092\u898b\u8fbc\u3080<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"banking apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture\" data-tax_industry=\"banking\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sanin-godo-bank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/featured_image-Sanin_Godo_bank.png\"  height=\"240\" width=\"440\" alt=\"\u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c<\/h3><p class=\"cs-title\">\u682a\u5f0f\u4f1a\u793e\u5c71\u9670\u5408\u540c\u9280\u884c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"financial services na sms messaging voice services virtual agents\/voicebots\" data-tax_industry=\"financial services\" data-tax_region=\"na\" data-tax_capability=\"sms messaging|voice services|virtual agents\/voicebots\" data-partners=\"ttec|salesforce|workday\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/global-payments\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/featured-img-Global_Payments.png\"  height=\"240\" width=\"440\" alt=\"Global Payments \u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Global Payments \u793e<\/h3><p class=\"cs-title\">Global Payments \u793e\u3001\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e CX \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"retail\" data-tax_industry=\"retail\" data-tax_set=\"video\" data-partners=\"salesforce|microsoft power bi\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nestle\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-Nestle.jpg\"  height=\"240\" width=\"440\" alt=\"Nestl\u00e9 \u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Nestl\u00e9 \u793e<\/h3><p class=\"cs-title\">\u672a\u6765\u3092\u898b\u636e\u3048\u305f\u30af\u30e9\u30a6\u30c9\u79fb\u884c<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-end\"><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"outsourcing apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 analytics &amp; reporting\" data-tax_industry=\"outsourcing\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30b2\u30fc\u30df\u30d5\u30a3\u30b1\u30fc\u30b7\u30e7\u30f3|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0|analytics and reporting\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/persolcommunicationservice\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/PERSOL-COMMUNICATION-SERVICES_Vertical_DARK_RGB-scaled.png\"  height=\"870\" width=\"1600\" alt=\"\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e<\/h3><p class=\"cs-title\">\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12\" data-tags=\"travel &amp;\u00a0hospitality \u65c5\u884c retail emea ai and automation email web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 outbound inbound cloud architecture social media\/social listening\u00a0 live chat chatbots\/web messaging digital customer engagement workforce engagement management (wem) forecasting and scheduling\" data-tax_industry=\"travel and\u00a0hospitality|\u65c5\u884c|retail\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|email|web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0|outbound|inbound|cloud architecture|social media\/social listening\u00a0|live chat|chatbots\/web messaging|digital customer engagement|workforce engagement management wem|forecasting and scheduling\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/virgin-atlantic\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Virgin-Atlantic.png\"  height=\"240\" width=\"440\" alt=\"Virgin Atlantic\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Virgin Atlantic<\/h3><p class=\"cs-title\">\u65c5\u884c\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u30c7\u30b8\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u5909\u9769<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"outsourcing services apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 agent assist\/agent copilot \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\" data-tax_industry=\"outsourcing|services\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|agent assist\/agent copilot|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/dialservice\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/logomark-dial-1.jpg\"  height=\"433\" width=\"1011\" alt=\"\u30c0\u30a4\u30e4\u30eb\u30fb\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30c0\u30a4\u30e4\u30eb\u30fb\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e<\/h3><p class=\"cs-title\">\u30c0\u30a4\u30e4\u30eb\u30fb\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"bpo \u30c6\u30af\u30ce\u30ed\u30b8\u30fc na ai e\u30e1\u30fc\u30eb sms \u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9 \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9 \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4 \u30af\u30e9\u30a6\u30c9 \u30c1\u30e3\u30c3\u30c8 \u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8 \u30c7\u30b8\u30bf\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 \u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08wfm\uff09 \u9023\u643a\u3068\u30a2\u30d7\u30ea\" data-tax_industry=\"bpo|\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\" data-tax_region=\"na\" data-tax_capability=\"ai|e\u30e1\u30fc\u30eb|sms|\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9|\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9|\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4|\u30af\u30e9\u30a6\u30c9|\u30c1\u30e3\u30c3\u30c8|\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8|\u30c7\u30b8\u30bf\u30eb|\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0|\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08wfm\uff09|\u9023\u643a\u3068\u30a2\u30d7\u30ea\" data-partners=\"\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8|google cloud|servicenow\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/unisys\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Unisys.png\"  height=\"240\" width=\"440\" alt=\"Unisys\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Unisys<\/h3><p class=\"cs-title\">Unisys \u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u652f\u3048\u308b\u3001Genesys Cloud<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac inbound cloud architecture analytics &amp; reporting quality assurance and monitoring interactive voice response (ivr) integrations and apps\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"inbound|cloud architecture|analytics and reporting|quality assurance and monitoring|interactive voice response ivr|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/blibli\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Blibli.png\"  height=\"240\" width=\"440\" alt=\"Blibli\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Blibli<\/h3><p class=\"cs-title\">\u30cf\u30a4\u30c6\u30af\u3067\u9ad8\u983b\u5ea6\u63a5\u89e6\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u4f53\u9a13\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\u65c5\u884c \u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d na ai e\u30e1\u30fc\u30eb \u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9 \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9 \u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb \u30af\u30e9\u30a6\u30c9 \u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2 \u30c1\u30e3\u30c3\u30c8 \u30c7\u30b8\u30bf\u30eb \u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08ivr\uff09 \u9023\u643a\u3068\u30a2\u30d7\u30ea \u97f3\u58f0\u30dc\u30c3\u30c8\" data-tax_industry=\"\u65c5\u884c|\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d\" data-tax_region=\"na\" data-tax_capability=\"ai|e\u30e1\u30fc\u30eb|\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9|\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9|\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb|\u30af\u30e9\u30a6\u30c9|\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2|\u30c1\u30e3\u30c3\u30c8|\u30c7\u30b8\u30bf\u30eb|\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08ivr\uff09|\u9023\u643a\u3068\u30a2\u30d7\u30ea|\u97f3\u58f0\u30dc\u30c3\u30c8\" data-partners=\"inflowcx|brightmetrics|pypestream|shelf\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/uplift\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Uplift.png\"  height=\"240\" width=\"440\" alt=\"Uplift Inc.\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Uplift Inc.<\/h3><p class=\"cs-title\">\u601d\u3044\u51fa\u306b\u6b8b\u308b\u65c5\u3092\u3082\u3063\u3068\u624b\u8efd\u306b<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"services retail \u88fd\u9020 na ai and automation outbound inbound cloud architecture live chat chatbots\/web messaging digital customer engagement \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 workforce engagement management (wem) forecasting and scheduling\" data-tax_industry=\"services|retail|\u88fd\u9020\" data-tax_region=\"na\" data-tax_capability=\"ai and automation|outbound|inbound|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0|workforce engagement management wem|forecasting and scheduling\" data-partners=\"mediu\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/gsg\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_GSG.png\"  height=\"240\" width=\"440\" alt=\"GSG\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">GSG<\/h3><p class=\"cs-title\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u4f53\u9a13\u3001\u53ce\u76ca\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u65b9\u6cd5<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services apac email inbound \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture live chat digital customer engagement workforce engagement management (wem) analytics &amp; reporting\" data-tax_industry=\"financial services\" data-tax_region=\"apac\" data-tax_capability=\"email|inbound|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|live chat|digital customer engagement|workforce engagement management wem|analytics and reporting\" data-partners=\"datacom\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/humm-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Humm_Group.png\"  height=\"240\" width=\"440\" alt=\"Humm Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Humm Group<\/h3><p class=\"cs-title\">\u7d71\u5408\u30b7\u30b9\u30c6\u30e0 1 \u3064\u3067 CX \u904b\u7528\u3092\u62e1\u5f35<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 cloud architecture analytics &amp; reporting integrations and apps\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|cloud architecture|analytics and reporting|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/tokopedia\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_CUST-NAME-6.png\"  height=\"240\" width=\"440\" alt=\"Tokopedia\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Tokopedia<\/h3><p class=\"cs-title\">\u4e16\u754c\u6700\u591a\u306e\u7fa4\u5cf6\u56fd\u5bb6\u304c\u6d88\u8cbb\u8005\u3068\u5c0f\u58f2\u4f01\u696d\u306e\u5fc3\u3092\u63b4\u3093\u3060\u8981\u56e0\u3068\u306f<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"technology healthcare emea inbound \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\" data-tax_industry=\"technology|healthcare\" data-tax_region=\"emea\" data-tax_capability=\"inbound|\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\" data-partners=\"cognizant\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/siemens-healthineers\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Siemens-Healthineers.png\"  height=\"240\" width=\"440\" alt=\"Siemens Healthineers\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Siemens Healthineers<\/h3><p class=\"cs-title\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u6700\u9069\u5316<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail \u88fd\u9020 latam email outbound inbound omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture live chat digital customer engagement \u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0 integrations and apps\" data-tax_industry=\"retail|\u88fd\u9020\" data-tax_region=\"latam\" data-tax_capability=\"email|outbound|inbound|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|live chat|digital customer engagement|\u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0|integrations and apps\" data-partners=\"sixbell|tethr it now\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/heineken-mexico\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_hieneken-1.png\"  height=\"240\" width=\"440\" alt=\"Heineken Mexico\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Heineken Mexico<\/h3><p class=\"cs-title\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u3068\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08EX\uff09\u306e\u5909\u9769<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">LATAM<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking emea ai and automation outbound inbound cloud architecture live chat chatbots\/web messaging digital customer engagement \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 workforce engagement management (wem) integrations and apps\" data-tax_industry=\"financial services|banking\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|outbound|inbound|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0|workforce engagement management wem|integrations and apps\" data-tax_set=\"video\" data-partners=\"24sessions|\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/rabobank\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Rabobank.png\"  height=\"240\" width=\"440\" alt=\"Rabobank\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Rabobank<\/h3><p class=\"cs-title\">\u4f1a\u8a71\u578b\u30d0\u30f3\u30ad\u30f3\u30b0\u306e\u5148\u99c6\u3051<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"utility emea ai and automation email outbound inbound cloud architecture live chat chatbots\/web messaging digital customer engagement workforce engagement management (wem) integrations and apps voice services\" data-tax_industry=\"utility\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|email|outbound|inbound|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|workforce engagement management wem|integrations and apps|voice services\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/schneider-electric\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Schneider-Electric.png\"  height=\"240\" width=\"440\" alt=\"Schneider Electric\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Schneider Electric<\/h3><p class=\"cs-title\">\u30b0\u30ed\u30fc\u30d0\u30eb\u306b\u904b\u7528\u52b9\u7387\u3092\u6700\u9069\u5316\u3057\u306a\u304c\u3089\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5909\u9769<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking latam ai and automation email outbound inbound omnichannel cloud architecture live chat chatbots\/web messaging digital customer engagement integrations and apps\" data-tax_industry=\"financial services|banking\" data-tax_region=\"latam\" data-tax_capability=\"ai and automation|email|outbound|inbound|omnichannel|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|integrations and apps\" data-partners=\"alctel|ibm\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/edenred-brazil\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Edenred.png\"  height=\"240\" width=\"440\" alt=\"Edenred Brazil\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Edenred Brazil<\/h3><p class=\"cs-title\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5909\u9769\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30fb\u30bb\u30f3\u30bf\u30fc<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">LATAM<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"travel &amp;\u00a0hospitality \u65c5\u884c retail transportation apac ai and automation email inbound cloud architecture social media\/social listening\u00a0 live chat workforce engagement management (wem) quality assurance and monitoring integrations and apps voice services virtual agents\/voicebots\" data-tax_industry=\"travel and\u00a0hospitality|\u65c5\u884c|retail|transportation\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|email|inbound|cloud architecture|social media\/social listening\u00a0|live chat|workforce engagement management wem|quality assurance and monitoring|integrations and apps|voice services|virtual agents\/voicebots\" data-partners=\"\u30a2\u30af\u30bb\u30f3\u30c1\u30e5\u30a2|google cloud\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/cathay-pacific\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Cathay_Pacific.png\"  height=\"240\" width=\"440\" alt=\"\u30ad\u30e3\u30bb\u30a4\u30d1\u30b7\u30d5\u30a3\u30c3\u30af\u822a\u7a7a\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30ad\u30e3\u30bb\u30a4\u30d1\u30b7\u30d5\u30a3\u30c3\u30af\u822a\u7a7a<\/h3><p class=\"cs-title\">\u9867\u5ba2\u3068\u751f\u6daf\u306b\u308f\u305f\u308a\u826f\u597d\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u3001\u9769\u65b0\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"insurance apac email inbound digital customer engagement workforce engagement management (wem) integrations and apps\" data-tax_industry=\"insurance\" data-tax_region=\"apac\" data-tax_capability=\"email|inbound|digital customer engagement|workforce engagement management wem|integrations and apps\" data-partners=\"telstra|cvt\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/aioi-nissay-dowa-insurance\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_ADICA.png\"  height=\"240\" width=\"440\" alt=\"\u3042\u3044\u304a\u3044\u30cb\u30c3\u30bb\u30a4\u540c\u548c\u640d\u4fdd\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u3042\u3044\u304a\u3044\u30cb\u30c3\u30bb\u30a4\u540c\u548c\u640d\u4fdd<\/h3><p class=\"cs-title\">\u9867\u5ba2\u3092\u5927\u5207\u306a\u30b2\u30b9\u30c8\u3068\u3057\u3066\u6271\u3046\u305f\u3081\u306e\u3001\u30a8\u30f3\u30c9\u30fb\u30c4\u30fc\u30fb\u30a8\u30f3\u30c9\u306e\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 omnichannel \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 analytics &amp; reporting\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|omnichannel|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0|analytics and reporting\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/askul\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/ASKUL_440x240.png\"  height=\"240\" width=\"440\" alt=\"\u30a2\u30b9\u30af\u30eb\u4e8b\u4f8b\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30a2\u30b9\u30af\u30eb\u69d8<\/h3><p class=\"cs-title\">\u30a2\u30b9\u30af\u30eb\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"nonprofit government na ai and automation sms messaging inbound omnichannel cloud architecture live chat chatbots\/web messaging digital customer engagement analytics &amp; reporting integrations and apps virtual agents\/voicebots\" data-tax_industry=\"nonprofit|government\" data-tax_region=\"na\" data-tax_capability=\"ai and automation|sms messaging|inbound|omnichannel|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|analytics and reporting|integrations and apps|virtual agents\/voicebots\" data-tax_set=\"video\" data-partners=\"aws|pureinsights\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/national-domestic-violence-hotline\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_hotline.png\"  height=\"240\" width=\"440\" alt=\"\u5168\u7c73\u30c9\u30e1\u30b9\u30c6\u30a3\u30c3\u30af\u30fb\u30d0\u30a4\u30aa\u30ec\u30f3\u30b9\u30fb\u30db\u30c3\u30c8\u30e9\u30a4\u30f3\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u5168\u7c73\u30c9\u30e1\u30b9\u30c6\u30a3\u30c3\u30af\u30fb\u30d0\u30a4\u30aa\u30ec\u30f3\u30b9\u30fb\u30db\u30c3\u30c8\u30e9\u30a4\u30f3<\/h3><p class=\"cs-title\">\u30af\u30e9\u30a6\u30c9\u3068 AI \u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u30b5\u30d0\u30a4\u30d0\u30fc\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5909\u9769\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30e2\u30d3\u30ea\u30c6\u30a3\u3092\u5b9f\u73fe<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"sales services retail na ai and automation email genesys ai outbound inbound cloud architecture live chat digital customer engagement workforce engagement management (wem) analytics &amp; reporting integrations and apps virtual agents\/voicebots speech and text analytics\" data-tax_industry=\"sales|services|retail\" data-tax_region=\"na\" data-tax_capability=\"ai and automation|email|genesys ai|outbound|inbound|cloud architecture|live chat|digital customer engagement|workforce engagement management wem|analytics and reporting|integrations and apps|virtual agents\/voicebots|speech and text analytics\" data-partners=\"survey dynamix|mindful feedback|pci pal|salesforce\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/coca-cola-bottlers-sales-and-services\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_CocaColaBSS.png\"  height=\"240\" width=\"440\" alt=\"Coca-Cola Bottlers\u2019 Sales and Services logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Coca-Cola Bottlers\u2019 Sales &#038; Services<\/h3><p class=\"cs-title\">\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u6e07\u671b\u3092\u6f64\u3059<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail emea ai and automation email web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0 outbound inbound agent assist\/agent copilot cloud architecture live chat chatbots\/web messaging predictive engagement integrations and apps virtual agents\/voicebots\" data-tax_industry=\"retail\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|email|web \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0|outbound|inbound|agent assist\/agent copilot|cloud architecture|live chat|chatbots\/web messaging|predictive engagement|integrations and apps|virtual agents\/voicebots\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/electrolux-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Electrolux.png\"  height=\"240\" width=\"440\" alt=\"Electrolux \u30b0\u30eb\u30fc\u30d7\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Electrolux \u30b0\u30eb\u30fc\u30d7<\/h3><p class=\"cs-title\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u300c\u30b1\u30a2\u30bb\u30f3\u30bf\u30fc\u300d\u306b\u518d\u69cb\u7bc9<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"communications \/ telecommunications it\u30fb\u60c5\u5831\u901a\u4fe1 emea ai and automation outbound inbound live chat chatbots\/web messaging digital customer engagement predictive routing workforce engagement management (wem) analytics &amp; reporting interactive voice response (ivr) integrations and apps\" data-tax_industry=\"communications \/ telecommunications|it\u30fb\u60c5\u5831\u901a\u4fe1\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|outbound|inbound|live chat|chatbots\/web messaging|digital customer engagement|predictive routing|workforce engagement management wem|analytics and reporting|interactive voice response ivr|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/swisscom\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Swisscom.png\"  height=\"240\" width=\"440\" alt=\"Swisscom\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Swisscom<\/h3><p class=\"cs-title\">\u4f01\u696d\u306e\u9769\u65b0\u7684\u306a\u30a2\u30a4\u30c7\u30a2\u3068\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u3092\u5168\u9762\u30b5\u30dd\u30fc\u30c8<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"education na email outbound inbound cloud architecture live chat digital customer engagement workforce engagement management (wem) integrations and apps\" data-tax_industry=\"education\" data-tax_region=\"na\" data-tax_capability=\"email|outbound|inbound|cloud architecture|live chat|digital customer engagement|workforce engagement management wem|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/western-governors-university\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_WGU2.png\"  height=\"240\" width=\"440\" alt=\"\u30a6\u30a7\u30b9\u30bf\u30f3\u30ac\u30d0\u30ca\u30fc\u30ba\u5927\u5b66\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30a6\u30a7\u30b9\u30bf\u30f3\u30ac\u30d0\u30ca\u30fc\u30ba\u5927\u5b66<\/h3><p class=\"cs-title\">\u5b66\u751f\u4e00\u4eba\u3072\u3068\u308a\u306b\u6700\u9069\u306a\u6559\u80b2\u3092\u5b9f\u73fe<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services apac email outbound inbound cloud architecture social media\/social listening\u00a0 live chat chatbots\/web messaging digital customer engagement predictive routing workforce engagement management (wem) integrations and apps\" data-tax_industry=\"financial services\" data-tax_region=\"apac\" data-tax_capability=\"email|outbound|inbound|cloud architecture|social media\/social listening\u00a0|live chat|chatbots\/web messaging|digital customer engagement|predictive routing|workforce engagement management wem|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/fe-credit\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_FE-credit-1.png\"  height=\"240\" width=\"440\" alt=\"FE CREDIT\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">FE CREDIT<\/h3><p class=\"cs-title\">\u9280\u884c\u53e3\u5ea7\u3092\u6301\u305f\u306a\u3044\u6570\u767e\u4e07\u4eba\u306b\u624b\u8efd\u3067\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306a\u878d\u8cc7\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u306b\u306f<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 unified communications and collaboration analytics &amp; reporting\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0|unified communications and collaboration|analytics and reporting\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/conexio\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/conexio\u30ed\u30b4440x220-1.png\"  height=\"220\" width=\"440\" alt=\"\u30b3\u30cd\u30af\u30b7\u30aa\u682a\u5f0f\u4f1a\u793e\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30b3\u30cd\u30af\u30b7\u30aa\u682a\u5f0f\u4f1a\u793e<\/h3><p class=\"cs-title\">\u30b3\u30cd\u30af\u30b7\u30aa\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail apac inbound \u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3 \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 unified communications and collaboration analytics &amp; reporting\" data-tax_industry=\"retail\" data-tax_region=\"apac\" data-tax_capability=\"inbound|\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0|unified communications and collaboration|analytics and reporting\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/mtfuji-springs\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/meisui_logo_jp_440x220_b.png\"  height=\"220\" width=\"440\" alt=\"\u5bcc\u58eb\u5c71\u306e\u9298\u6c34\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u5bcc\u58eb\u5c71\u306e\u9298\u6c34<\/h3><p class=\"cs-title\">\u5bcc\u58eb\u5c71\u306e\u9298\u6c34\u682a\u5f0f\u4f1a\u793e<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0 education apac email genesys ai inbound omnichannel cloud architecture live chat chatbots\/web messaging digital customer engagement \u30c7\u30b8\u30bf\u30eb\u30bb\u30fc\u30eb\u30b9\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316 predictive engagement integrations and apps\" data-tax_industry=\"\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0|education\" data-tax_region=\"apac\" data-tax_capability=\"email|genesys ai|inbound|omnichannel|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|\u30c7\u30b8\u30bf\u30eb\u30bb\u30fc\u30eb\u30b9\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316|predictive engagement|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/pcassist\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/\u30d4\u30fc\u30b7\u30fc\u30a2\u30b7\u30b9\u30c8_440x220.png\"  height=\"220\" width=\"440\" alt=\"\u30d4\u30fc\u30b7\u30fc\u30a2\u30b7\u30b9\u30c8\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30d4\u30fc\u30b7\u30fc\u30a2\u30b7\u30b9\u30c8<\/h3><p class=\"cs-title\">\u30d4\u30fc\u30b7\u30fc\u30a2\u30b7\u30b9\u30c8 \u69d8<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking emea ai and automation email inbound live chat chatbots\/web messaging digital customer engagement predictive routing workforce engagement management (wem) analytics &amp; reporting integrations and apps\" data-tax_industry=\"financial services|banking\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|email|inbound|live chat|chatbots\/web messaging|digital customer engagement|predictive routing|workforce engagement management wem|analytics and reporting|integrations and apps\" data-tax_set=\"video\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/dnb\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_DNB.png\"  height=\"240\" width=\"440\" alt=\"DNB\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">DNB<\/h3><p class=\"cs-title\">\u30c7\u30b8\u30bf\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u3067\u56f0\u96e3\u306a\u6642\u4ee3\u3092\u52dd\u3061\u629c\u304f\u9280\u884c\u306e\u4f8b<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"communications \/ telecommunications government apac ai and automation email inbound omnichannel cloud architecture social media\/social listening\u00a0 live chat chatbots\/web messaging digital customer engagement virtual agents\/voicebots\" data-tax_industry=\"communications \/ telecommunications|government\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|email|inbound|omnichannel|cloud architecture|social media\/social listening\u00a0|live chat|chatbots\/web messaging|digital customer engagement|virtual agents\/voicebots\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/tot-public-company-limited\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TOT.png\"  height=\"240\" width=\"440\" alt=\"TOT Public Company\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">TOT Public Company Limited<\/h3><p class=\"cs-title\">\u6d3b\u7528\u3059\u3079\u304d\u306f\u3001\u30af\u30e9\u30a6\u30c9\u3068AI<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail na ai and automation inbound \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 cloud architecture social media\/social listening\u00a0 live chat chatbots\/web messaging digital customer engagement integrations and apps virtual agents\/voicebots speech and text analytics\" data-tax_industry=\"retail\" data-tax_region=\"na\" data-tax_capability=\"ai and automation|inbound|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|cloud architecture|social media\/social listening\u00a0|live chat|chatbots\/web messaging|digital customer engagement|integrations and apps|virtual agents\/voicebots|speech and text analytics\" data-tax_set=\"video\" data-partners=\"aws\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/techstyle-fashion-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TechStyle_OS.png\"  height=\"240\" width=\"440\" alt=\"TechStyle Fashion Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">TechStyle Fashion Group<\/h3><p class=\"cs-title\">\u30c7\u30b8\u30bf\u30eb\u30cd\u30a4\u30c6\u30a3\u30d6\u3092\u610f\u8b58\u3057\u305f\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"travel &amp;\u00a0hospitality transportation emea ai and automation email inbound cloud architecture live chat chatbots\/web messaging digital customer engagement predictive engagement workforce engagement management (wem) integrations and apps\" data-tax_industry=\"travel and\u00a0hospitality|transportation\" data-tax_region=\"emea\" data-tax_capability=\"ai and automation|email|inbound|cloud architecture|live chat|chatbots\/web messaging|digital customer engagement|predictive engagement|workforce engagement management wem|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/ethiopian-airlines\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Ethiopian-airlines-SS-resource-thumb_EN.png\"  height=\"240\" width=\"440\" alt=\"\u30a8\u30c1\u30aa\u30d4\u30a2\u822a\u7a7a\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30a8\u30c1\u30aa\u30d4\u30a2\u822a\u7a7a<\/h3><p class=\"cs-title\">\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u611f\u67d3\u62e1\u5927\u306e\u4e2d\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5909\u9769\u3068\u7d99\u7d9a\u6027\u3092\u78ba\u4fdd<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"outsourcing apac ai and automation inbound cloud architecture chatbots\/web messaging digital customer engagement predictive routing integrations and apps\" data-tax_industry=\"outsourcing\" data-tax_region=\"apac\" data-tax_capability=\"ai and automation|inbound|cloud architecture|chatbots\/web messaging|digital customer engagement|predictive routing|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/probe-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Probe.png\"  height=\"240\" width=\"440\" alt=\"Probe Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Probe Group<\/h3><p class=\"cs-title\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5909\u9769<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"retail emea outbound inbound cloud architecture unified communications and collaboration workforce engagement management (wem) analytics &amp; reporting integrations and apps\" data-tax_industry=\"retail\" data-tax_region=\"emea\" data-tax_capability=\"outbound|inbound|cloud architecture|unified communications and collaboration|workforce engagement management wem|analytics and reporting|integrations and apps\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/lyreco-group\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_lyreco-3.png\"  height=\"240\" width=\"440\" alt=\"Lyreco Group\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Lyreco Group<\/h3><p class=\"cs-title\">\u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9\u306e\u30d3\u30b8\u30cd\u30b9\u6226\u7565<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">EMEA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services na inbound cloud architecture co-browse live chat digital customer engagement interactive voice response (ivr)\" data-tax_industry=\"financial services\" data-tax_region=\"na\" data-tax_capability=\"inbound|cloud architecture|co-browse|live chat|digital customer engagement|interactive voice response ivr\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/quicken\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/quicken-featured.png\"  height=\"240\" width=\"440\" alt=\"Quicken\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Quicken<\/h3><p class=\"cs-title\">\u3042\u3089\u3086\u308b\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3059\u308b\u3001\u30af\u30e9\u30a6\u30c9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u9ad8\u3044\u67d4\u8edf\u6027\u3068\u62e1\u5f35\u6027<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">NA<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"\u88fd\u9020 apac outbound inbound \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 business automation\" data-tax_industry=\"\u88fd\u9020\" data-tax_region=\"apac\" data-tax_capability=\"outbound|inbound|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|business automation\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/brother\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/\u30d6\u30e9\u30b6\u30fc\u69d8\u30ed\u30b4-1.jpg\"  height=\"220\" width=\"440\" alt=\"\u30d6\u30e9\u30b6\u30fc\u8ca9\u58f2\u69d8\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u30d6\u30e9\u30b6\u30fc\u8ca9\u58f2\u69d8<\/h3><p class=\"cs-title\">\u30d6\u30e9\u30b6\u30fc\u8ca9\u58f2 \u69d8<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services apac outbound inbound \u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9 business automation\" data-tax_industry=\"financial services\" data-tax_region=\"apac\" data-tax_capability=\"outbound|inbound|\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9|business automation\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/gaitame-com-purecloud\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/\u5916\u70ba\u3069\u3063\u3068\u3053\u3080.jpg\"  height=\"220\" width=\"440\" alt=\"\u5916\u70ba\u3069\u3063\u3068\u30b3\u30e0\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">\u5916\u70ba\u3069\u3063\u3068\u30b3\u30e0<\/h3><p class=\"cs-title\">\u5916\u70ba\u3069\u3063\u3068\u30b3\u30e0\u69d8<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item card-col col-md-4 col-xs-6 col-12 not-loaded-item\" data-tags=\"financial services banking apac outbound inbound cloud architecture chatbots\/web messaging workforce engagement management (wem)\" data-tax_industry=\"financial services|banking\" data-tax_region=\"apac\" data-tax_capability=\"outbound|inbound|cloud architecture|chatbots\/web messaging|workforce engagement management wem\"><a class=\"card component wide vertical bgc-lgray text-left w-100 h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/westpac_nz\"><div class=\"thumbnail-col\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/0600f0fb-resource-thumb_westpac.png\"  height=\"240\" width=\"440\" alt=\"Westpac logo\"><\/div><div class=\"card-body text-col d-flex flex-column flex-nowrap\"><div class=\"desc-col\"><h3 class=\"cs-name h6\">Westpac New Zealand<\/h3><p class=\"cs-title\">\u4e00\u6d41\u306e\u30b5\u30fc\u30d3\u30b9\u4f01\u696d\u3092\u69cb\u7bc9<\/p><\/div><\/div><div class=\"card-footer d-flex justify-content-between align-items-center\"><p class=\"cs-region assettag mb-0\">APAC<\/p><div class=\"btn-container mt-0\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-12 no-results-container not-active align-items-center justify-content-center flex-column text-center py-4\"><h3>\u73fe\u5728\u3001\u8a72\u5f53\u3059\u308b\u4e8b\u4f8b\u306f\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/h3><p>\u4ed6\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3082\u3057\u304f\u306f\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/p><\/div><\/div><\/div><div class=\"load-more-container col-md-9 offset-md-3 text-center mt-2\"><a href=\"#\" class=\"btn btn-secondary small load-more-btn\">\u3055\u3089\u306b\u8aad\u3080<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column]<div class=\"customgrid grid_type-single display-flex cs cs-newformat\"><div class=\"grid-container gap-customers grid-col-4\"><div class=\"row pt-0  gutter-small \"><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve customer experience,Genesys AI,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Cloud Migration,Inbound,Voice,Digital,SMB,Enterprise,Midsized,Financial,101-400 agents,101 400 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/keiyobank\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/Keiyo_Bank_logo.png\" alt=\"Keiyo bank logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u682a\u5f0f\u4f1a\u793e\u4eac\u8449\u9280\u884c<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Cloud Migration,Inbound,Voice,Digital,Midsized,Healthcare,101-400 agents,101 400 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/daiichineolifeinsurance\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/DNL_Logo_H_Color-scaled.png\" alt=\"Dnl logo h color\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u7b2c\u4e00\u30cd\u30aa\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Cloud Migration,Inbound,Integrations,Voice,Enterprise,Over 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nttdocomo\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/NTT-DOCOMO-Featured-Image-_Logo_.png\" alt=\"Ntt docomo logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u682a\u5f0f\u4f1a\u793eNTT\u30c9\u30b3\u30e2<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Cloud Migration,Inbound,Voice,WEM,Enterprise,Financial,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/sbi-securities\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/SBI_logo_trimmed-1.png\" alt=\"Sbi logo trimmed\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u682a\u5f0f\u4f1a\u793e SBI \u8a3c\u5238<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Cloud Migration,Inbound,Voice,Midsized,Financial,1-100 agents,1 100 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/kiyobank\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/44.jpg\" alt=\"Kiyo bank logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u682a\u5f0f\u4f1a\u793e\u7d00\u967d\u9280\u884c<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Analytics and reporting,Cloud Migration,Inbound,WEM,Enterprise,Industrial,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/persolcommunicationservice\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/PERSOL-COMMUNICATION-SERVICES_Vertical_DARK_RGB-scaled.png\" alt=\"Persol communication services vertical dark rgb\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u30d1\u30fc\u30bd\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"customgrid grid_type-single display-flex cs cs-newformat\"><div class=\"grid-container gap-customers grid-col-4\"><div class=\"row pt-0 filter-active gutter-small \"><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,PureBridge,Analytics and reporting,Cloud Migration,Inbound,Integrations,Midsized,Retail\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/blibli\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Blibli.png\" alt=\"Resource thumb blibli\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Blibli<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,CX Evolution,Genesys AI,Genesys Cloud,genesys cloud cx,PureBridge,AI automation,ai and automation,Inbound,Integrations,Outbound,WEM,Digital,Midsized,\u5c0f\u58f2,retail\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/coca-cola-bottlers-sales-and-services\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_CocaColaBSS.png\" alt=\"Coca cola bottlers\u2019 sales and services logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Coca-Cola Bottlers\u2019 Sales &#038; Services<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Level up your technology,Genesys Engage,genesys multicloud cx,AI automation,ai and automation,Analytics and reporting,Inbound,Integrations,WEM,Digital,Enterprise,Financial,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/dnb\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_DNB.png\" alt=\"Resource thumb dnb\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">DNB<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"LATAM,Success story,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Cloud Migration,Inbound,Integrations,Outbound,Digital,Enterprise,Midsized,Financial,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/edenred-brazil\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Edenred.png\" alt=\"Resource thumb edenred\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Edenred Brazil<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Video,Grow your business,Improve customer experience,Level up your technology,Improve employee experience,Grow your business,Improve employee experience,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Inbound,Integrations,Outbound,Digital,Enterprise,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/electrolux-group\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Electrolux.png\" alt=\"Resource thumb electrolux\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Electrolux \u30b0\u30eb\u30fc\u30d7<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Engage,genesys multicloud cx,PureBridge,AI automation,ai and automation,Inbound,Integrations,WEM,Digital,Enterprise,Financial,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/fe-credit\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_FE-credit-1.png\" alt=\"Resource thumb fe credit\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">FE CREDIT<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Financial,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/global-payments\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/featured-img-Global_Payments.png\" alt=\"Featured img global payments\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Global Payments \u793e<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Video,Grow your business,Improve customer experience,Level up your technology,Improve employee experience,Grow your business,Improve employee experience,Level up your technology,Improve customer experience,Genesys AI,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Inbound,Outbound,WEM,Digital,SMB,Industrial,\u5c0f\u58f2,retail,1-100 agents,1 100 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/gsg\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_GSG.png\" alt=\"Resource thumb gsg\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">GSG<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"LATAM,Success story,Grow your business,Improve customer experience,Level up your technology,Improve employee experience,Grow your business,Improve employee experience,Level up your technology,Improve customer experience,CX Evolution,Genesys Cloud,genesys cloud cx,PureBridge,AI automation,ai and automation,Inbound,Integrations,Outbound,Digital,Midsized,Retail\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/heineken-mexico\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_hieneken-1.png\" alt=\"Resource thumb hieneken\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Heineken Mexico<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Financial\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/hsbc\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-HSBC.png\" alt=\"Hsbc logo image\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">HSBC<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,PureBridge,Analytics and reporting,Cloud Migration,Inbound,WEM,Digital,Midsized,\u91d1\u878d,financial\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/humm-group\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Humm_Group.png\" alt=\"Resource thumb humm group\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Humm Group<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,PureBridge,Inbound,Integrations,Outbound,Unified communications,WEM,Midsized,Retail,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/lyreco-group\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_lyreco-3.png\" alt=\"Resource thumb lyreco\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Lyreco Group<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"Success story,Improve customer experience,Improve employee experience,Enterprise,Retail\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/nestle\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/440x240-Featured-Image-Nestle.jpg\" alt=\"440&#215;240 featured image nestle\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Nestl\u00e9 \u793e<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,Genesys AI,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Inbound,Integrations,Digital,Enterprise,Technology,Over 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/probe-group\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Probe.png\" alt=\"Resource thumb probe\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Probe Group<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,Video,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Digital,\u91d1\u878d,financial\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/quicken\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/quicken-featured.png\" alt=\"Quicken featured\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Quicken<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,CX Evolution,Genesys Cloud,genesys cloud cx,PureBridge,AI automation,ai and automation,Cloud Migration,Inbound,Integrations,Outbound,Voice,WEM,Digital,Enterprise,\u91d1\u878d,financial,Over 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/rabobank\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Rabobank.png\" alt=\"Resource thumb rabobank\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Rabobank<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,CX Evolution,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Cloud Migration,Inbound,Integrations,Outbound,WEM,Digital,Enterprise,Industrial,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/schneider-electric\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Schneider-Electric.png\" alt=\"Resource thumb schneider electric\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Schneider Electric<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Improve customer experience,Improve employee experience,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Inbound,Healthcare,Technology,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/siemens-healthineers\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Siemens-Healthineers.png\" alt=\"Resource thumb siemens healthineers\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Siemens Healthineers<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Improve customer experience,Improve employee experience,Level up your technology,Improve customer experience,Genesys Engage,genesys multicloud cx,AI automation,ai and automation,Analytics and reporting,Inbound,Integrations,Outbound,WEM,Digital,Enterprise,Technology,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/swisscom\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Swisscom.png\" alt=\"Resource thumb swisscom\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Swisscom<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,Improve customer experience,Level up your technology,Genesys Cloud,genesys cloud cx,PureBridge,AI automation,ai and automation,Analytics and reporting,Inbound,Integrations,Voice,Digital,Enterprise,Retail,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/techstyle-fashion-group\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TechStyle_OS.png\" alt=\"Resource thumb techstyle os\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">TechStyle Fashion Group<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,Analytics and reporting,Inbound,Integrations,Enterprise,Retail,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/tokopedia\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_CUST-NAME-6.png\" alt=\"Resource thumb [cust name]\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Tokopedia<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Level up your technology,Improve customer experience,Genesys AI,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Inbound,Digital,Public,Technology,1-100 agents,1 100 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/tot-public-company-limited\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_TOT.png\" alt=\"Tot public company\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">TOT Public Company Limited<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6539\u5584,improve customer experience,\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u3055\u3089\u306b\u6d3b\u7528,level up your technology,\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a,improve employee experience,Improve employee experience,Level up your technology,\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6539\u5584,improve customer experience,Genesys Cloud,genesys cloud cx,PureBridge,AI and automation,Inbound,Integrations,Outbound,WEM,\u30c7\u30b8\u30bf\u30eb,digital,\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba,%e3%82%a8%e3%83%b3%e3%82%bf%e3%83%bc%e3%83%97%e3%83%a9%e3%82%a4%e3%82%ba,Technology,\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6570\uff1a1001\uff5e10000\u4eba,%e3%82%aa%e3%83%9a%e3%83%ac%e3%83%bc%e3%82%bf%e3%83%bc%e6%95%b0%ef%bc%9a1001%ef%bd%9e10000%e4%ba%ba\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/unisys\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Unisys.png\" alt=\"Resource thumb unisys\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Unisys<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,Grow your business,\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6539\u5584,improve customer experience,\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u3055\u3089\u306b\u6d3b\u7528,level up your technology,Grow your business,Level up your technology,\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u6539\u5584,improve customer experience,Genesys Cloud,genesys cloud cx,AI and automation,Inbound,Integrations,Outbound,\u30c7\u30b8\u30bf\u30eb,digital,SMB,\u91d1\u878d,financial,\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u6570\uff1a1\uff5e100\u4eba,1 100 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/uplift\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Uplift.png\" alt=\"Resource thumb [uplift]\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Uplift Inc.<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Video,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,PureBridge,AI automation,ai and automation,Inbound,Outbound,WEM,Digital,Midsized,Retail,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/virgin-atlantic\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_Virgin-Atlantic.png\" alt=\"Resource thumb [virgin atlantic]\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Virgin Atlantic<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"Enterprise\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/visa\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/Visa-featured-image-logo.jpg\" alt=\"Visa logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Visa<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Video,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys Cloud,genesys cloud cx,AI automation,ai and automation,Inbound,Outbound,WEM,Enterprise,Financial,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/westpac_nz\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/0600f0fb-resource-thumb_westpac.png\" alt=\"Westpac logo\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">Westpac New Zealand<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Improve customer experience,Level up your technology,Genesys Cloud,genesys cloud cx,PureBridge,Inbound,Integrations,WEM,Digital,Financial,101-400 agents,101 400 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/aioi-nissay-dowa-insurance\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_ADICA.png\" alt=\"Resource thumb adica\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u3042\u3044\u304a\u3044\u30cb\u30c3\u30bb\u30a4\u540c\u548c\u640d\u4fdd<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"APAC,Success story,Improve customer experience,Improve employee experience,Improve customer experience,Genesys Cloud,genesys cloud cx,Cloud Migration,Inbound,Outbound,Midsized,\u5c0f\u58f2,retail,401-1000 agents,401 1000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/askul\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/ASKUL_440x240.png\" alt=\"\u30a2\u30b9\u30af\u30eb\u4e8b\u4f8b\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u30a2\u30b9\u30af\u30eb\u69d8<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"NA,Success story,Video,Improve customer experience,Level up your technology,Improve employee experience,Improve employee experience,Level up your technology,Improve customer experience,CX Evolution,Genesys Cloud,genesys cloud cx,PureBridge,Inbound,Integrations,Outbound,WEM,Digital,Enterprise,Public,1001-10000 agents,1001 10000 agents\" data-status=\"publish\"><a class=\"card component wide bgc-lgray h-100\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/western-governors-university\"><div class=\"img-top-container thumbnail-col\"><img decoding=\"async\" class=\"w-100\" style=\"max-height:163px\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb_WGU2.png\" alt=\"Resource thumb wgu2\"><\/div><div class=\"card-body\"><h3 class=\"mb-0 text-18 font-weight-bold\">\u30a6\u30a7\u30b9\u30bf\u30f3\u30ac\u30d0\u30ca\u30fc\u30ba\u5927\u5b66<\/h3><div class=\"metadata-search\" style=\"display:none !important\"><\/div><\/div><\/a><\/div><div  class=\"grid-item item_local col-12 col-xs-6 col-md-4 col-lg-3 grid_type-customers \" data-tags=\"EMEA,Success story,Improve customer experience,Level up your technology,Level up your technology,Improve customer experience,Genesys AI,Genesys Cloud,genesys cloud 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