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class=\"genesys-button medium align-center genesys-white \"><a href=\"https:\/\/www.genesys.com\/resources\/three-customer-service-megatrends-in-2019-as-ai-eats-jobs-agents-are-more-valued\" target=\"\" rel=\"\">Get the report<\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">\u985e\u3092\u898b\u306a\u3044\u67d4\u8edf\u6027\u306b\u3088\u308a\u696d\u7e3e\u3092\u5411\u4e0a<\/h2>\n<p style=\"text-align: center;\">\u30b8\u30a7\u30cd\u30b7\u30b9 PureEngage\u3092\u5c0e\u5165\u3057\u3066\u56fa\u6709\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc<\/p>\n<p style=\"text-align: center;\">PureEngage\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u8a2d\u5b9a\u3068\u7ba1\u7406\u304c\u5bb9\u6613\u306a\u305f\u3081\u3001\u7d20\u65e9\u304f\u5c55\u958b\u3057\u3001\u5fc5\u8981\u306a\u3068\u304d\u306b\u65b0\u3057\u3044\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u958b\u59cb\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u306b\u6295\u8cc7\u3057\u3066\u304d\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u6d3b\u304b\u3057\u306a\u304c\u3089\u3059\u3079\u3066\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u7d71\u5408\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u3001\u30b5\u30dd\u30fc\u30c8\u3068\u3001\u9867\u5ba2\u3068\u95a2\u308f\u308b\u3059\u3079\u3066\u306e\u30c1\u30fc\u30e0\u30921\u3064\u306b\u307e\u3068\u3081\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u30af\u30e9\u30a6\u30c9\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u3001\u6c38\u7d9a\u578b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u30e9\u30a4\u30bb\u30f3\u30b9\u306a\u3069\u3001\u304a\u5ba2\u69d8\u306b\u6700\u9069\u306a\u5229\u7528\u30e2\u30c7\u30eb\u3092\u304a\u9078\u3073\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u30aa\u30fc\u30d7\u30f3API\u3084Web\u6a19\u6e96\u898f\u683c\u3092\u901a\u3058\u305f\u5e45\u5e83\u3044\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u53ef\u80fd\u306a\u305f\u3081\u3001\u6a5f\u80fd\u3092\u62e1\u5f35\u3057\u3066\u4f01\u696d\u5168\u4f53\u306e\u904b\u7528\u52b9\u7387\u3092\u5411\u4e0a\u3057\u3001\u30ef\u30f3\u30e9\u30f3\u30af\u4e0a\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5bb9\u6613\u306b\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;100735&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1574319696735{margin-bottom: -450px !important;}&#8221; el_class=&#8221;mobile-img-cutoff-bot&#8221; si_alt_text=&#8221;\u9ad8\u3044\u67d4\u8edf\u6027\u3092\u8a87\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a2\u30f3\u30b9\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_dynamic-quote&#8221; css=&#8221;.vc_custom_1524351949526{background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column]<div class=\"genesys-customer\"><div class=\"db_customer_static\"><div class=\"row vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-top vc_row-flex vc_column-gap-35\"><div class=\"wpb_column vc_column_container col-sm-3\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"g_customer-wrap\"><img decoding=\"async\" width=\"231\" height=\"62\" src=\"https:\/\/www.genesys.com\/media\/828b9755-logo-paypal-ppc.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-sm-9\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><p class=\"quoteblock\">Across the board, Genesys provided the customer experience platform that we needed to really see PayPal move to the next level. 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link=&#8221;https:\/\/www.g2crowd.com\/vendors\/genesys&#8221; si_alt_text=&#8221;\u304a\u5ba2\u69d8\u306e\u58f0_Communications Products\u30e6\u30fc\u30b8\u30fc\u30f3\u30fbT\u69d8&#8221;][vc_column_text css=&#8221;.vc_custom_1574655652479{margin-bottom: 2em !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">\u300c\u30b8\u30a7\u30cd\u30b7\u30b9 PureEngage\u306f\u30b9\u30a4\u30b9\u30fb\u30a2\u30fc\u30df\u30fc\u30ca\u30a4\u30d5\u306e\u3088\u3046\u306a\u5b58\u5728\u3067\u3042\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u306f\u307b\u307c\u4e07\u80fd\u3068\u8a00\u3048\u307e\u3059\u3002\u3068\u304f\u306b\u30b8\u30a7\u30cd\u30b7\u30b9 Mobile Engagement\u306f\u3001\u60f3\u50cf\u3057\u3046\u308b\u9650\u308a\u3069\u306e\u3088\u3046\u306a\u7d71\u5408\u3082\u5b9f\u73fe\u3067\u304d\u305d\u3046\u3067\u3059\u300d<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;78827&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1532111874080{margin-bottom: 2em !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>\u30e6\u30fc\u30b8\u30fc\u30f3\u30fbT\u6c0f<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_dynamic-quote&#8221; css=&#8221;.vc_custom_1524351949526{background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column]<div class=\"genesys-customer\"><div class=\"db_customer_dynamic\" data-offset=\"\" data-section-bg=\"\" data-limit=\"1\" data-result=\"\"><div class=\"row vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-o-content-top vc_row-flex vc_column-gap-35\"><div class=\"wpb_column vc_column_container col-sm-3\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"g_customer-wrap\"><img decoding=\"async\" width=\"440\" height=\"240\" src=\"https:\/\/www.genesys.com\/media\/media_vodafone_logo_RC.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.genesys.com\/media\/media_vodafone_logo_RC.png 440w, https:\/\/www.genesys.com\/media\/media_vodafone_logo_RC-300x164.png 300w, https:\/\/www.genesys.com\/media\/media_vodafone_logo_RC-264x144.png 264w, https:\/\/www.genesys.com\/media\/media_vodafone_logo_RC-220x120.png 220w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-sm-9\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><p class=\"quoteblock\">This is the best contact center I could have imagined. We\u2019ve been ranked the number one Vodafone contact center worldwide. And with the new innovative channels we\u2019ve developed, we know there\u2019s a lot more to come.<\/p><p class=\"quotespeaker\">J\u00f6rg Knoop, Technology Digital Incubator, Vodafone Germany<\/p> <div class=\"genesys-button medium  genesys-orange align-left\"><a href=\"https:\/\/www.genesys.com\/customer-stories\/vodafone\" target=\"\" rel=\"\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;mobile-reverse&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">\u5f93\u696d\u54e1\u306e\u6210\u529f\u3092\u652f\u63f4<\/h2>\n<p style=\"text-align: center;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306b\u5de6\u53f3\u3055\u308c\u307e\u3059\u3002\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u52b9\u679c\u7684\u304b\u3064\u52b9\u7387\u7684\u306b\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u5f93\u696d\u54e1\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u60c5\u5831\u3001\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p style=\"text-align: center;\">PureEngage\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3084\u4ed6\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3068\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u5bfe\u5fdc\u3084\u30ca\u30ec\u30c3\u30b8\u6d3b\u7528\u3092\u53ef\u80fd\u306b\u3057\u3001\u5f93\u696d\u54e1\u306e\u3084\u308a\u53d6\u308a\u3084\u30bf\u30b9\u30af\u9805\u76ee\u306e\u7ba1\u7406\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u4f01\u696d\u5168\u4f53\u306b\u5c0e\u5165\u3067\u304d\u308b\u305f\u3081\u3001\u5f93\u696d\u54e1\u9593\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3078\u306e\u652f\u63f4\u8981\u8acb\u3082\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5b9f\u65bd\u3067\u304d\u307e\u3059\u3002\u52d5\u5411\u4e88\u6e2c\u3001\u30ad\u30e3\u30d1\u30b7\u30c6\u30a3\u30fc\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u8abf\u6574\u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308a\u30ea\u30bd\u30fc\u30b9\u3092\u6700\u9069\u5316\u3057\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3084\u30bf\u30b9\u30af\u9805\u76ee\u3092\u4f01\u696d\u5168\u4f53\u306e\u4e2d\u304b\u3089\u6700\u9069\u306a\u5f93\u696d\u54e1\u3078\u5272\u308a\u5f53\u3066\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;145741&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;280px&#8221; css=&#8221;.vc_custom_1557771335706{padding-bottom: 25px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u6539\u5584<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;145739&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;280px&#8221; css=&#8221;.vc_custom_1557771350301{padding-bottom: 25px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">\u521d\u56de\u30b3\u30fc\u30eb<br \/>\n\u89e3\u6c7a\u7387<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;145740&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;280px&#8221; css=&#8221;.vc_custom_1557771402245{padding-bottom: 25px !important;}&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">\u5f85\u6a5f\u6642\u9593\u306e<br \/>\n\u77ed\u7e2e<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221; css=&#8221;.vc_custom_1524351750538{background-color: #ffffff !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;100793&#8243; css=&#8221;.vc_custom_1574319746278{margin-bottom: 32px !important;margin-left: -180px !important;}&#8221; si_alt_text=&#8221;\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u9054\u6210\u3092\u5f8c\u62bc\u3057\u3059\u308b\u69d8\u3005\u306a\u6a5f\u80fd&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3092\u9054\u6210<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u3001\u4f01\u696d\u306e\u6210\u529f\u306b\u76f4\u7d50\u3057\u3066\u3044\u307e\u3059\u3002PureEngage\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u306e\u78ba\u5b9f\u306a\u9054\u6210\u3092\u304a\u624b\u4f1d\u3044\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3068\u97f3\u58f0\u30c1\u30e3\u30cd\u30eb\u306e\u4e21\u65b9\u306b\u307e\u305f\u304c\u308b\u5168KPI\u3092\u5358\u4e00\u306e\u30d3\u30e5\u30fc\u306b\u96c6\u7d04\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19\u3092\u6e2c\u5b9a\u30fb\u628a\u63e1\u3057\u3066\u6539\u5584\u3057\u307e\u3059\u3002<\/li>\n<li>\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u304c\u958b\u59cb\u3057\u305f\u3089\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u306b\u3088\u308a\u5185\u5bb9\u3092\u628a\u63e1\u3002\u60c5\u5831\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u3092\u30bf\u30a4\u30e0\u30ea\u30fc\u306b\u884c\u3048\u307e\u3059\u3002<\/li>\n<li>\u76f4\u611f\u7684\u304b\u3064\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u5f93\u696d\u54e1\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u7372\u5f97\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30d1\u30bf\u30fc\u30f3\u3092\u5224\u5225\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6700\u9069\u5316\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3064\u3051\u51fa\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;section_light-gray&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\u4e0b\u8a18\u3082\u4f75\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044<\/h3>\n<p>[\/vc_column_text]<div class=\"vc_grid-container-wrapper vc_clearfix grid_type-page-features wrapper_style_colored-boxes\"><div class=\"vc_grid-container vc_clearfix wpb_content_element vc_basic_grid\"><div class=\"vc_grid vc_row vc_grid-gutter-35px vc_pageable-wrapper vc_hook_hover gen_text-center\" data-vc-pageable-content=\"true\"><div class=\"vc_pageable-slide-wrapper vc_clearfix\" data-vc-grid-content=\"true\"><div data-type=\"capability\" ><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/automated-routing\"><div class=\"overlay\"><h4>\u4e88\u6e2c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/h4><\/div><div class=\"content\"><h4>\u4e88\u6e2c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/h4><p>AI \u3092\u6d3b\u7528\u3057\u3001\u6700\u9ad8\u306e\u30b5\u30fc\u30d3\u30b9\u3068KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3092\u9054\u6210\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u6700\u3082\u9ad8\u3044\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30de\u30c3\u30c1\u30f3\u30b0\u3059\u308b<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/voice-services\"><div class=\"overlay\"><h4>\u97f3\u58f0\u30b5\u30fc\u30d3\u30b9<\/h4><\/div><div class=\"content\"><h4>\u97f3\u58f0\u30b5\u30fc\u30d3\u30b9<\/h4><p>\u97f3\u58f0\u8a8d\u8b58\u30b5\u30fc\u30d3\u30b9\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u304a\u3051\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30fb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53ef\u80fd\u306b\u3059\u308b\u9ad8\u7cbe\u5ea6\u306a\u97f3\u58f0\u8a8d\u8b58\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/platform\"><div class=\"overlay\"><h4>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h4><\/div><div class=\"content\"><h4>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h4><p>\u6700\u65b0\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u9023\u643a<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/outbound\"><div class=\"overlay\"><h4>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/h4><\/div><div class=\"content\"><h4>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/h4><p>\u9867\u5ba2\u3068\u4fe1\u983c\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u9375\u306f\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3001\u9069\u5207\u306a\u5185\u5bb9\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u3092\u6e80\u305f\u3057\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/inbound\"><div class=\"overlay\"><h4>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9<\/h4><\/div><div class=\"content\"><h4>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9<\/h4><p>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u306f\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3067\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/forecasting-and-decisions\"><div class=\"overlay\"><h4>\u4e88\u6e2c\u3068\u610f\u601d\u6c7a\u5b9a<\/h4><\/div><div class=\"content\"><h4>\u4e88\u6e2c\u3068\u610f\u601d\u6c7a\u5b9a<\/h4><p>\u7279\u5b9a\u306e\u30d9\u30f3\u30c0\u30fc\u306b\u4f9d\u5b58\u3057\u306a\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u4e88\u6e2c\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u3088\u308a\u3001\u7684\u78ba\u306a\u8a08\u753b\u3092\u7acb\u3066\u307e\u3057\u3087\u3046<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/collaboration-tools\"><div class=\"overlay\"><h4>\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\/\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/h4><\/div><div class=\"content\"><h4>\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\/\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/h4><p>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3082\u3063\u3068\u30b7\u30f3\u30d7\u30eb\u306b\u5909\u3048\u308b\u3001\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30fc\u88fd\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/social-media-customer-service\"><div class=\"overlay\"><h4>SNS \u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea<\/h4><\/div><div class=\"content\"><h4>SNS \u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea<\/h4><p>WhatsApp\u3001Facebook\u3001Instagram \u306a\u3069\u3001\u591a\u304f\u306e\u9867\u5ba2\u306b\u5229\u7528\u3055\u308c\u3066\u3044\u308b\u4eba\u6c17\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u3066\u9867\u5ba2\u3068\u3084\u308a\u53d6\u308a\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u3057\u3066\u30bd\u30fc\u30b7\u30e3\u30eb\u30ea\u30b9\u30cb\u30f3\u30b0\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u610f\u898b\u3092\u53d6\u308a\u8fbc\u307f\u307e\u3057\u3087\u3046\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/virtual-agents\"><div class=\"overlay\"><h4>\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/h4><\/div><div class=\"content\"><h4>\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/h4><p>\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7406\u89e3\u3057\u3066\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u3088\u3046\u306b\u884c\u52d5\u3059\u308b AI \u30d9\u30fc\u30b9\u306e\u30dc\u30c3\u30c8\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3057\u3066\u5e38\u306b\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/sms-messaging\"><div class=\"overlay\"><h4>SMS \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/h4><\/div><div class=\"content\"><h4>SMS \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/h4><p>\u5e83\u304f\u666e\u53ca\u3057\u3066\u3044\u308b\u30e2\u30d0\u30a4\u30eb\u30c1\u30e3\u30cd\u30eb\u3092\u4f7f\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u306b\u30b9\u30e0\u30fc\u30ba\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u3067\u304d\u307e\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/live-chat-software\"><div class=\"overlay\"><h4>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/h4><\/div><div class=\"content\"><h4>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/h4><p>\u898b\u8fbc\u307f\u9867\u5ba2\u3084\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u901f\u3084\u304b\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001\u96fb\u8a71\u5fdc\u5bfe\u306f\u4e0d\u8981\u3067\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><div class=\"vc_grid-item vc_clearfix style_colored-boxes vc_col-sm-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/email-contact-center\"><div class=\"overlay\"><h4>E \u30e1\u30fc\u30eb<\/h4><\/div><div class=\"content\"><h4>E \u30e1\u30fc\u30eb<\/h4><p>E \u30e1\u30fc\u30eb\u306f CX \u306b\u304a\u3044\u3066\u4eca\u3082\u91cd\u8981\u306a\u30c1\u30e3\u30cd\u30eb\u306e 1 \u3064\u3067\u3059\u3002E \u30e1\u30fc\u30eb\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u306a\u3089\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f\u7ba1\u7406\u30c4\u30fc\u30eb\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/p><div class=\"genesys-button medium  genesys-orange\"><span>\u8a73\u7d30\u3092\u898b\u308b<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u78ba\u8a8d<\/h3>\n<p>[\/vc_column_text]<div class=\"vc_grid-container-wrapper vc_clearfix grid_type-page-relative wrapper_style_list\"><div class=\"vc_grid-container vc_clearfix wpb_content_element vc_basic_grid\"><div class=\"vc_grid vc_row vc_grid-gutter-35px vc_pageable-wrapper vc_hook_hover gen_text-center\" data-vc-pageable-content=\"true\"><div class=\"vc_pageable-slide-wrapper vc_clearfix siblinglist w-100 d-flex flex-wrap justify-content-center\" data-vc-grid-content=\"true\"><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-236852\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/call-center-cloud-migration\"><h5>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30af\u30e9\u30a6\u30c9\u79fb\u884c<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-588825\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/responsible-ai\"><h5>\u8cac\u4efb\u3042\u308bAI<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-593250\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/workforce-management-software\"><h5>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8(WFM)\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2 101<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-578911\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-journey-management\"><h5>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u30fb\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-578883\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/guide-to-copilots\"><h5>CX \u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u5b8c\u5168\u30ac\u30a4\u30c9<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-558340\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/innovations\"><h5>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-558193\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/contact-center-software\"><h5>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-548333\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-charitable-discount-program\"><h5>Genesys \u30c1\u30e3\u30ea\u30c6\u30a3\u5272\u5f15\u30d7\u30ed\u30b0\u30e9\u30e0<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-525419\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud-ex\"><h5>Genesys Cloud EX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-524828\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/beyond-learning-services\"><h5>Beyond &#8211; Knowledge without limits<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-525412\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/experience-orchestration\"><h5>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-502623\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/scuderiaferrari\"><h5>\u30d5\u30a7\u30e9\u30fc\u30ea<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-499988\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-vs-nice\"><h5>Genesys \u3068 NICE \u306e\u6bd4\u8f03<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-439820\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/super-human-service\"><h5>Super Human Service<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-400606\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-choice\"><h5>Genesys Choice<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-359388\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/new-normal-and-wfh\"><h5>New normal and WFH<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-359406\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/cloud-migration\"><h5>Cloud migration<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-343453\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/frequently-asked-questions\"><h5>\u4fa1\u683c\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u3088\u304f\u3042\u308b\u8cea\u554f<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-117008\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\"><h5>Blog<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-158424\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/summer-innovations-2019\"><h5>2019\u5e74Summer\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-163042\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/terms-of-use\"><h5>Terms of Use<\/h5><p>\u5f0a\u793e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u3054\u5229\u7528\u306b\u3042\u305f\u308a\u3001\u5229\u7528\u898f\u7d04\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-350833\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/404-page\"><h5>\u30da\u30fc\u30b8\u304c\u898b\u3064\u304b\u308a\u307e\u305b\u3093<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-169287\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/email-subscription\"><h5>\u30b8\u30a7\u30cd\u30b7\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u3092\u8cfc\u8aad\u3059\u308b<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-169298\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/tour-genesys-cloud-cx\"><h5>\u30b8\u30a7\u30cd\u30b7\u30b9 Genesys Cloud \u3067\u51fa\u6765\u308b\u3053\u3068\u3092\u5b9f\u969b\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3066\u307f\u307e\u3057\u3087\u3046<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-230210\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud\"><h5>Genesys Cloud CX<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-252657\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/emergency-response\"><h5>\u7dca\u6025\u5bfe\u5fdc\u306b\u3064\u3044\u3066<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-616906\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/tour\"><h5>\u30c4\u30a2\u30fc<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-236850\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/call-center-cloud-migration-overview\"><h5>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30af\u30e9\u30a6\u30c9\u79fb\u884c\u306b\u95a2\u3059\u308b\u6982\u8981<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-258874\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/cx-blueprint\"><h5>CX \u8a08\u753b<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-253841\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/pricing\"><h5>\u4fa1\u683c<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-320817\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/products\"><h5>\u88fd\u54c1<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-319263\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/zoom\"><h5>Zoom\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-288716\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/microsoft\"><h5>Microsoft\u88fd\u54c1\u3068\u306e\u9023\u643a<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-97710\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/subscribe\"><h5>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-97601\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/pureengage\"><h5>PureEngage<\/h5><p>\u30b8\u30a7\u30cd\u30b7\u30b9 PureEngage\u88fd\u54c1\u306b\u3088\u308a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3068\u30c7\u30b8\u30bf\u30eb\u5909\u9769\u3092\u63a8\u9032<\/p><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-97844\"><a href=\"https:\/\/www.genesys.com\/ja-jp\"><h5>\u30db\u30fc\u30e0<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom 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href=\"https:\/\/www.genesys.com\/ja-jp\/solutions\"><h5>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-97838\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/contact-us\"><h5>\u304a\u554f\u3044\u5408\u308f\u305b<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-97840\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/request-a-demo\"><h5>\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8<\/h5><\/a><\/div><div class=\"vc_grid-item vc_clearfix col-lg-3 vc_grid-item-zone-c-bottom vc_visible-item fadeIn animated style_list itemclass-163034\"><a 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