{"id":97580,"date":"2018-10-11T09:40:09","date_gmt":"2018-10-11T16:40:09","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=97580"},"modified":"2024-06-04T15:03:51","modified_gmt":"2024-06-04T22:03:51","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/solutions\/customer-service","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section vib=&#8221;enable&#8221; background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1711508550883{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; vib=&#8221;enable&#8221; vib_top=&#8221;-6.167rem&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text 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center;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u30b0\u30ec\u30fc\u30c9\u30a2\u30c3\u30d7<\/h2>\n<p style=\"text-align: center;\">\u7406\u60f3\u306b\u63cf\u3044\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u30bb\u30f3\u30bf\u30fc\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u306f\u53ef\u80fd\u3067\u3059\u3002\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306a\u3089\u3001<br \/>\n\u30d3\u30b8\u30cd\u30b9\u306e\u67d4\u8edf\u6027\u3068\u62e1\u5f35\u6027\u304c\u5411\u4e0a\u3057\u3001\u5148\u884c\u6295\u8cc7\u306e\u30b3\u30b9\u30c8\u3082\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1622139060502{margin-bottom: 2rem !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">\u30c8\u30fc\u30bf\u30eb\u306e\u67d4\u8edf\u6027<\/h3>\n<p>\u5404\u4f01\u696d\u306e\u30b5\u30fc\u30d3\u30b9\u30bb\u30f3\u30bf\u30fc\u306b\u6700\u9069\u306a\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u9078\u629e\u3057\u3001\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002IT \u90e8\u9580\u306e\u983b\u7e41\u306a\u30b5\u30dd\u30fc\u30c8\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002\u6b21\u306b\u3001\u7d50\u679c\u3092\u6e2c\u5b9a\u3057\u3066\u6709\u52b9\u6027\u3092\u8a55\u4fa1\u3057\u307e\u3059\u3002Genesys Cloud\u2122 \u306e\u9ad8\u3044\u67d4\u8edf\u6027\u3068\u9069\u5fdc\u6027\u306f\u3001\u3042\u3089\u3086\u308b\u5909\u5316\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">\u30c7\u30fc\u30bf\u306e\u30b9\u30de\u30fc\u30c8\u5316<\/h3>\n<p>\u4e16\u306e\u4e2d\u306e\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u306f\u3001\u89e3\u91c8\u3067\u304d\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002Genesys \u3067\u306f\u3001\u304a\u5ba2\u69d8\u304c\u30a4\u30f3\u30b5\u30a4\u30c8\u304b\u3089\u30b9\u30de\u30fc\u30c8\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u3001\u30c7\u30fc\u30bf\u306e\u95a2\u9023\u4ed8\u3051\u3068\u5229\u4fbf\u6027\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u96fb\u8a71\u304b\u3089\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u7d4c\u7531\u306e\u554f\u3044\u5408\u308f\u305b\u307e\u3067\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u3064\u306a\u3052\u3066\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start nomedia  chevron-only  \" ><div class=\"card-body\"><h3 class=\"h5\">\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u9867\u5ba2\u4f53\u9a13<\/h3>\n<p>\u9867\u5ba2\u306e\u58f0\u3092\u805e\u304f\u3060\u3051\u3067\u306f\u5341\u5206\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u6c42\u3081\u3089\u308c\u308b\u306e\u306f\u76ee\u306b\u898b\u3048\u308b\u5f62\u306e\u5bfe\u5fdc\u3067\u3059\u3002\u6b63\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u306e\u610f\u56f3\u3092\u628a\u63e1\u3057\u3001\u904e\u53bb\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u9069\u5207\u304b\u3064\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3059\u3079\u3066\u306e\u30c1\u30e3\u30c3\u30c8\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7c21\u5358\u306b\u5229\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u8ab2\u984c\u3092\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u89e3\u6c7a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1619832047308{padding-top: 150px !important;padding-bottom: 150px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u30d6\u30e9\u30f3\u30c9\u304c\u8a9e\u308b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u6210\u529f\u4f8b<\/h2>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"cqc-container h-100\"><div class=\"cqc-body h-100 horizontal\"><div class=\"logo p-0\">\n                <img decoding=\"async\" width=\"380\" height=\"380\" src=\"https:\/\/www.genesys.com\/media\/logo-customer-BeyondBank-2021.svg\" class=\"logo shadowed-lg\" alt=\"\"><\/div><div class=\"details rounded shadow-lg  \"><blockquote class=\"ja-jp\"><p>Genesys \u306f\u3001\u5f53\u793e\u3068\u975e\u5e38\u306b\u8fd1\u3044\u8003\u3048\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u3059\u3079\u3066\u3092\u304a\u5ba2\u69d8\u306e\u8996\u70b9\u3067\u898b\u308b\u3053\u3068\u304c\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5dee\u5225\u5316\u306e\u9375\u3068\u3044\u3046\u8003\u3048\u65b9\u3067\u3059\u305d\u306e\u305f\u3081\u306b\u306f\u7d99\u7d9a\u7684\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u5fc5\u8981\u3067\u3059\u304c\u3001Genesys Cloud \u306e\u78ba\u304b\u306a\u6a5f\u80fd\u3068\u3001\u65b0\u6a5f\u80fd\u3084\u62e1\u5f35\u6a5f\u80fd\u306e\u7d99\u7d9a\u7684\u306a\u30ea\u30ea\u30fc\u30b9\u306f\u5f53\u793e\u306e\u53d6\u308a\u7d44\u307f\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/blockquote><p class=\"attribution mb-1\"> \u2014 \u30d6\u30ec\u30f3\u30c8\u30fb\u30a2\u30ec\u30ad\u30b5\u30f3\u30c0\u30fc\u6c0f\u3001\u30ca\u30b7\u30e7\u30ca\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7\u30fb\u30bb\u30f3\u30bf\u30fc<\/p><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"cqc-container h-100\"><div class=\"cqc-body h-100 horizontal\"><div class=\"logo p-0\">\n                <img decoding=\"async\" width=\"380\" height=\"380\" src=\"https:\/\/www.genesys.com\/media\/logo-customer-Rapid-Bank-2021.svg\" class=\"logo shadowed-lg\" alt=\"\"><\/div><div class=\"details rounded shadow-lg  \"><blockquote class=\"ja-jp\"><p>\u5f53\u793e\u306f\u82e5\u3044\u4f01\u696d\u3067\u3059\u304c\u3001\u9867\u5ba2\u306b\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u306b\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u4e0d\u53ef\u6b20\u3068\u3044\u3046\u610f\u8b58\u3092\u5f37\u304f\u6301\u3063\u3066\u3044\u307e\u3059\u3002Genesys Cloud \u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u3001\u52b9\u679c\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u306b\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u30ea\u30bd\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/blockquote><p class=\"attribution mb-1\"> \u2014 \u30c0\u30ec\u30f3\u30fb\u30b8\u30e3\u30af\u30bd\u30f3\u6c0f\u3001CEO<\/p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_single_image image=&#8221;166889&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; si_max_width=&#8221;205px&#8221; link=&#8221;\/customer-stories\/quicken&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_single_image image=&#8221;349600&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; si_max_width=&#8221;205px&#8221; link=&#8221;\/customer-stories\/microsoft&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_single_image image=&#8221;172525&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; si_max_width=&#8221;205px&#8221; link=&#8221;\/customer-stories\/paypal&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_single_image image=&#8221;147232&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; si_max_width=&#8221;205px&#8221; link=&#8221;\/customer-stories\/company-nurse&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221; css=&#8221;.vc_custom_1619832047308{padding-top: 150px !important;padding-bottom: 150px !important;}&#8221;][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"\/ja-jp\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service\" target=\"_blank\" rel=\"\"><div class=\"row align-items-center image-stack-flipped card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"474\" height=\"298\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/Gartner_MQ_Chunkers_2025.png\" alt=\"\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><p><img decoding=\"async\" class=\"attachment-thumbnail size-thumbnail vc_single_image-img\" style=\"max-width: 175px;\" src=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg\" sizes=\"(max-width: 264px) 100vw, 264px\" srcset=\"https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 264w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 300w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 566w, https:\/\/www.genesys.com\/media\/d6672569-gartnerlogo-gray.svg 1244w\" alt=\"Gartner logo\" width=\"264\" height=\"61\" \/><\/p>\n<p class=\"font-weight-bold\">Gartner\u00ae Contact Center as a Service \u306e\u30de\u30b8\u30c3\u30af\u30fb\u30af\u30a2\u30c9\u30e9\u30f3\u30c8 2025 \u5e74\u7248<\/p>\n<p class=\"h5\">\u30ac\u30fc\u30c8\u30ca\u30fc\u306f Genesys \u3092 11 \u5e74\u9023\u7d9a\u3067\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u4f4d\u7f6e\u4ed8\u3051<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">Gartner\u30ec\u30dd\u30fc\u30c8\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u591a\u304f\u306e\u6a5f\u80fd\u3092\u3001\u3088\u308a\u7c21\u5358\u306b<\/h2>\n<p style=\"text-align: center;\">\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u3066\u9078\u3079\u308b\u9769\u65b0\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/wem-workforce-engagement-management\" target=\"\" rel=\"\"><h3 class=\"h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08WEM\uff09<\/h3>\n<p>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u7406\u89e3\u304c\u5fc5\u8981\u3067\u3059\u3002\u9577\u671f\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u3001\u4e88\u6e2c\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u3001\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u7ba1\u7406\u306a\u3069\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3092\u7c21\u5358\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/digital\" target=\"\" rel=\"\"><h3 class=\"h5\">\u30c7\u30b8\u30bf\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/h3>\n<p>\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3082\u3001\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u306e\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002\u30dc\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u3068\u3064\u306a\u304c\u308a\u3001\u521d\u56de\u304b\u3089\u9867\u5ba2\u3092\u9069\u5207\u306a\u30ea\u30bd\u30fc\u30b9\u306b\u63a5\u7d9a\u3057\u307e\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6 Web \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u7ba1\u7406\u306a\u3069\u3092\u6d3b\u7528\u3057\u3066\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"https:\/\/www.genesys.com\/ja-jp\/company\/trust\" target=\"\" rel=\"\"><h3 class=\"h5\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2 &#8211; \u96fb\u8a71\u5bfe\u5fdc\u306b\u7559\u307e\u3089\u306a\u3044\u6a5f\u80fd<\/h3>\n<p>\u7406\u60f3\u306b\u63cf\u3044\u3066\u3044\u305f\u6b21\u4e16\u4ee3\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u3001\u81ea\u52d5\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u97f3\u58f0\u30b5\u30fc\u30d3\u30b9\u3001E \u30e1\u30fc\u30eb\u6a5f\u80fd\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u6a5f\u80fd\u306b\u3082\u5bfe\u5fdc\u3002\u3059\u3079\u3066\u3001\u30af\u30e9\u30a6\u30c9\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3067\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u73fe\u5834\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u4ee5\u5916\u306b\u3082\u5bfe\u5fdc\u53ef\u80fd\u3002\u9867\u5ba2\u95a2\u4fc2\u306e\u69cb\u7bc9\u3068\u3044\u3046\u91cd\u8981\u306a\u30df\u30c3\u30b7\u30e7\u30f3\u3092\u59cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"\/ja-jp\/capabilities\/interactive-voice-response-ivr\" target=\"\" rel=\"\"><h3 class=\"h5\">\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9<\/h3>\n<p>\u76f4\u611f\u7684\u306a\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30fb\u30c4\u30fc\u30eb\u3067\u3001\u9867\u5ba2\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u8fc5\u901f\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3082\u3061\u308d\u3093\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u3092\u9ad8\u304f\u4fdd\u3064\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u306e\u884c\u52d5\u304b\u3089\u5b66\u3076\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u304b\u3089\u3001\u751f\u6d3b\u306b\u4fbf\u5229\u306a IVR \u307e\u3067\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30fb\u30c4\u30fc\u30eb\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\" target=\"\" rel=\"\"><h3 class=\"h5\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/h3>\n<p>\u4f01\u696d\u306e\u6280\u8853\u30b9\u30bf\u30c3\u30af\u306f\u901a\u5e38\u3001\u8907\u6570\u306e\u30a2\u30d7\u30ea\u3092\u30d3\u30b8\u30cd\u30b9\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001\u7d44\u307f\u5408\u308f\u305b\u305f\u3082\u306e\u3067\u3059\u3002\u65b0\u3057\u3044\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5c0e\u5165\u306f\u3001\u30bc\u30ed\u304b\u3089\u59cb\u3081\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30b7\u30b9\u30c6\u30e0\u3092\u30aa\u30fc\u30d7\u30f3 API \u3068\u7d71\u5408\u3067\u304d\u308b\u305f\u3081\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u65b0\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u3066\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3057\u3001IT \u30c1\u30fc\u30e0\u306e\u696d\u52d9\u30ea\u30bd\u30fc\u30b9\u3092\u89e3\u653e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component icon-list w-100  vertical text-start\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/reporting-analytics\" target=\"\" rel=\"\"><h3 class=\"h5\">\u30ec\u30dd\u30fc\u30c6\u30a3\u30f3\u30b0\u3068\u5206\u6790<\/h3>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30ec\u30dd\u30fc\u30c8\u3068\u5206\u6790\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u30b3\u30fc\u30eb\u6570\u306e\u30ab\u30a6\u30f3\u30c8\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8a73\u7d30\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u3088\u308a\u3001\u30b9\u30de\u30fc\u30c8\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u76ee\u6a19\u3092\u9054\u6210\u3057\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u3092\u9ad8\u3081\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u3067\u30c7\u30fc\u30bf\u30dd\u30a4\u30f3\u30c8\u3092\u53d6\u5f97\u3057\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u306e\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3057\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<div class=\"arrow text-orange\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-navy centered cta-text-center \"  href=\"https:\/\/www.genesys.com\/ja-jp\/cloud-platform\" target=\"_blank\" rel=\"\"><div class=\"card-body text-center col-content\"><h2 class=\"h5 text-white\">\u7d44\u307f\u5408\u308f\u305b\u306f\u81ea\u7531<\/h2>\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u6210\u9577\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u3001\u81ea\u7531\u306b\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u67d4\u8edf\u6027\u306b\u5bcc\u3093\u3060\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u81ea\u793e\u306b\u6700\u9069\u306a\u6a5f\u80fd\u3092\u9078\u629e\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002\u30b0\u30ed\u30fc\u30d0\u30eb\u4f01\u696d\u3067\u3082\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u3067\u3082\u3001Genesys \u306e\u6a5f\u80fd\u30e9\u30a4\u30d6\u30e9\u30ea\u30fc\u3092\u6d3b\u7528\u3057\u3066\u3001\u5b9a\u5e38\u7684\u306a KPI \u306e\u9054\u6210\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8ca9\u58f2\u4fc3\u9032\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u5408\u7406\u5316\u3001\u30c4\u30fc\u30eb\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306b\u3088\u308b\u30c1\u30fc\u30e0\u306e\u80b2\u6210\u306a\u3069\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u306b\u3082\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u3059\u3079\u3066\u304c\u30011 \u3064\u306e\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u5b9f\u73fe\u53ef\u80fd\u306a\u306e\u3067\u3059\u3002<\/p>\n<div class=\" btn-container justify-content-center mt-2\"><div class=\"btn btn-primary\">Genesys Cloud CX \u306e\u8a73\u7d30\u3092\u78ba\u8a8d\u3059\u308b<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-3 scrollable-row\"><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/the-connected-customer-experience\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Connected-CX-Report-JA.png\" height=\"240\" width=\"440\" alt=\"Connected cust\u30b0\u30ed\u30fc\u30d0\u30eb\u30ec\u30dd\u30fc\u30c8 \uff5e \u3064\u306a\u304c\u308a\u306e\u3042\u308b \u9867\u5ba2\u4f53\u9a13\u3068\u306f \uff5e\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">\u30ec\u30dd\u30fc\u30c8<\/p><h3 class=\"item-title h6\">\u30cb\u30e5\u30fc\u30ce\u30fc\u30de\u30eb\u6642\u4ee3\u306e\u3001\u3064\u306a\u304c\u308a\u306e\u3042\u308b\u9867\u5ba2\u4f53\u9a13\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u518d\u8003<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/digital-cx-4-success-stories\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/\u30c7\u30b8\u30bf\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3000\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9.png\" height=\"240\" width=\"440\" alt=\"\u30c7\u30b8\u30bf\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3000\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">\u30c7\u30b8\u30bf\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u306e \u6210\u529f\u4e8b\u4f8b<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/cx-and-the-future-of-work\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/cx-and-the-future-of-work-1.png\" height=\"528\" width=\"824\" alt=\"Mit technology review insights: customer experience and the future of work   report thumbnail\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">White paper<\/p><h3 class=\"item-title h6\">MIT \u30ec\u30dd\u30fc\u30c8\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u5c06\u6765\u306e\u696d\u52d9<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;demo&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h4\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e<br \/>\n\u65b0\u3057\u3044\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9<\/h2>\n<p>\u898f\u6a21\u3084\u696d\u7a2e\u306b\u95a2\u4fc2\u306a\u304f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u696d\u754c\u30c8\u30c3\u30d7\u3092\u76ee\u6307\u305b\u307e\u3059\u3002\u307e\u305a\u306f\u3001KPI \u3092\u9054\u6210\u3057\u306a\u304c\u3089\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u304a\u3044\u3066\u52b9\u7387\u7684\u306b\u9867\u5ba2\u306e\u8981\u671b\u3084\u554f\u984c\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u7121\u6599\u306e\u30c7\u30e2\u3092\u4eca\u3059\u3050\u304a\u7533\u3057\u8fbc\u307f\u3044\u305f\u3060\u304d\u3001Genesys \u306e\u6700\u65b0\u60c5\u5831\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u57fa\u672c\u7684\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u6a5f\u80fd\u3060\u3051\u3067\u306a\u304f\u3001\u52b9\u7387\u7684\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97580\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/97580\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"97580\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" 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white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text el_class=&#8221;thank-you&#8221;]<\/p>\n<h3>\u3054\u95a2\u5fc3\u3092\u304a\u5bc4\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/h3>\n<p>\u5f0a\u793e\u62c5\u5f53\u3088\u308a\u3001\u6298\u308a\u8fd4\u3057\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u306e\u3054\u9023\u7d61\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section vib=&#8221;enable&#8221; background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%5D&#8221; css=&#038;# 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