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data-end=\"600\">\u307e\u305f\u3001\u81ea\u52d5\u5316\u3068AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u9031\u6b21\u3067\u66f4\u65b0\u3057\u3001\u30a2\u30b9\u30ea\u30fc\u30c8\u304c\u4f11\u6687\u7533\u8acb\u3084\u30b7\u30d5\u30c8\u5909\u66f4\u3068\u3044\u3063\u305f\u624b\u7d9a\u304d\u3092\u81ea\u5b85\u304b\u3089\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u884c\u3048\u308b\u74b0\u5883\u3092\u6574\u5099\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u6765\u5fc5\u8981\u3060\u3063\u305f\u30e1\u30fc\u30eb\u3067\u306e\u4f9d\u983c\u304c\u4e0d\u8981\u3068\u306a\u308a\u3001\u67d4\u8edf\u3067\u52b9\u7387\u7684\u306a\u50cd\u304d\u65b9\u304c\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u6025\u5897\u306e\u5146\u5019\u3092\u3044\u3061\u65e9\u304f\u628a\u63e1\u3057\u3001\u30ea\u30bd\u30fc\u30b9\u3092\u81ea\u52d5\u7684\u306b\u8ffd\u52a0\u3067\u304d\u308b\u4ed5\u7d44\u307f\u306b\u3088\u308a\u3001\u30b9\u30dd\u30fc\u30c4\u30d5\u30a1\u30f3\u304c\u5fc5\u8981\u3068\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u53d7\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/customer-stories\/fanatics\" target=\"\" rel=\"\">\u5c0e\u5165\u4e8b\u4f8b\u5168\u4f53\u3092\u8aad\u3080<\/a><\/div>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"mt-3\">\u30b9\u30bf\u30c3\u30d5\u914d\u7f6e\u3092\u6700\u9069\u5316\u3057\u305f\u533b\u7642\u65bd\u8a2d<\/h3>\n<p data-start=\"24\" data-end=\"224\">\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u533b\u7642\u6a5f\u5668\u4f1a\u793e\u3067\u3042\u308b <strong data-start=\"40\" data-end=\"55\">AdaptHealth<\/strong> \u306f\u3001\u5168\u7c7347\u5dde\u30674,500\u540d\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u96c7\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u4e8b\u696d\u62e1\u5927\u306b\u4f34\u3044\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u4e00\u8cab\u6027\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u7279\u306b\u3001\u9069\u5207\u306a\u30b9\u30bf\u30c3\u30d5\u914d\u7f6e\u3092\u4fdd\u8a3c\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u696d\u52d9\u304c\u3001\u62c5\u5f53\u8005\u306b\u3088\u308b\u624b\u4f5c\u696d\u3084\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3067\u306e\u30c7\u30fc\u30bf\u53d6\u5f97\u306b\u4f9d\u5b58\u3057\u3066\u304a\u308a\u3001\u52b9\u7387\u7684\u3067\u6226\u7565\u7684\u306a\u610f\u601d\u6c7a\u5b9a\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5341\u5206\u306b\u5f97\u3089\u308c\u306a\u3044\u72b6\u6cc1\u3067\u3057\u305f\u3002<\/p>\n<p data-start=\"226\" data-end=\"398\">Genesys Cloud\u306eWFM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3057\u305f\u3053\u3068\u3067\u3001AdaptHealth\u306f\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u8fc5\u901f\u306b\u89e3\u6c7a\u3057\u307e\u3057\u305f\u3002\u4e88\u6e2c\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306b\u304b\u304b\u308b\u6642\u9593\u306f\u5927\u5e45\u306b\u77ed\u7e2e\u3055\u308c\u3001\u81ea\u52d5\u5316\u306b\u3088\u308a\u5927\u304d\u306a\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3002\u30ea\u30bd\u30fc\u30b9\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u306e\u7cbe\u5ea6\u304c\u5411\u4e0a\u3057\u305f\u7d50\u679c\u3001\u5c0e\u5165\u304b\u3089\u6700\u521d\u306e1\u5e74\u9593\u3067\u30b3\u30fc\u30eb\u96e2\u8131\u7387\u304c <strong data-start=\"380\" data-end=\"389\">84%\u524a\u6e1b<\/strong> \u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p data-start=\"400\" data-end=\"571\">\u3055\u3089\u306b\u3001\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7a3c\u50cd\u7387\u3084\u611f\u60c5\u5206\u6790\u3001\u901a\u8a71\u30c6\u30ad\u30b9\u30c8\u306e\u81ea\u52d5\u5909\u63db\u3001\u30c8\u30d4\u30c3\u30af\u691c\u51fa\u3068\u3044\u3063\u305f\u3001\u5f93\u6765\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306e\u7cbe\u5ea6\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u5bfe\u3059\u308b\u30b3\u30fc\u30c1\u30f3\u30b0\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3082\u3088\u308a\u7684\u78ba\u304b\u3064\u52b9\u7387\u7684\u306b\u5b9f\u65bd\u3067\u304d\u3001\u5f93\u696d\u54e1\u306e\u30ad\u30e3\u30ea\u30a2\u6210\u9577\u3082\u5f8c\u62bc\u3057\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"\/customer-stories\/adapthealth\" target=\"\" rel=\"\">\u5c0e\u5165\u4e8b\u4f8b\u5168\u4f53\u3092\u8aad\u3080<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-4&#8243; css=&#8221;.vc_custom_1752711162623{margin-top: 3rem !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u6700\u9069\u5316<\/p>\n<h2>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8(WFM)\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u9078\u629e\u3068\u6700\u9069\u5316<\/h2>\n<p>\u3053\u308c\u307e\u3067\u8aac\u660e\u3057\u3066\u304d\u305f\u3088\u3046\u306b\u3001WFM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\/\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30c1\u30fc\u30e0\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306b\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002WFM\u306e\u5229\u70b9\u3092\u5341\u5206\u306b\u6d3b\u7528\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u73fe\u5728\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9032\u5316\u3055\u305b\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3059\u3002\u4ee5\u4e0b\u3067\u306f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3084\u30d9\u30f3\u30c0\u30fc\u3092\u6bd4\u8f03\u3059\u308b\u969b\u306b\u6ce8\u76ee\u3059\u3079\u304d\u70b9\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3 class=\"mt-3\">WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u7d71\u5408\u3059\u3079\u304d\u6a5f\u80fd<\/h3>\n<p>WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\uff08WEM\uff09\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u9023\u643a\u3057\u3066\u6a5f\u80fd\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9069\u5207\u306a WFM \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u7d71\u5408\u3059\u3079\u304d\u6a5f\u80fd\u3092\u4ee5\u4e0b\u306b\u307e\u3068\u3081\u307e\u3059\u3002\u5148\u306b\u89e6\u308c\u305f\u5206\u65ad\u30c7\u30fc\u30bf\u306e\u8ab2\u984c\u3082\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u3067\u642d\u8f09\u3055\u308c\u305f WFM \u3084 WEM \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u89e3\u6c7a\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h4 class=\"h5 mt-2\"><strong><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/speech-and-text-analytics\">AI \u4f1a\u8a71\u578b\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9<\/a><\/strong><\/h4>\n<p data-start=\"473\" data-end=\"606\">\u611f\u60c5\u5206\u6790\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5171\u611f\u5ea6\u5206\u6790\u3001\u30c8\u30d4\u30c3\u30af\u306e\u50be\u5411\u3001\u901a\u8a71\u5168\u4f53\u306e\u8981\u7d04\u3084\u60c5\u5831\u3092\u57fa\u306b\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u81ea\u52d5\u7684\u306b\u5206\u6790\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u5411\u4e0a\u3001\u30dc\u30c3\u30c8\u3084\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u7cbe\u5ea6\u5f37\u5316\u3001\u5bfe\u5fdc\u6642\u9593\u3084\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u91cf\u306e\u524a\u6e1b\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-start=\"608\" 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data-is-only-node=\"\">\u3055\u3089\u306b\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30c7\u30e2\u3068\u30c8\u30e9\u30a4\u30a2\u30eb\u306f\u8a55\u4fa1\u30d7\u30ed\u30bb\u30b9\u306e\u4e00\u90e8\u3067\u3059\u3002\u30d9\u30f3\u30c0\u30fc\u306f\u5c11\u306a\u304f\u3068\u3082\u30c7\u30e2\u3092\u4e3b\u5c0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u4e2d\u306e\u30b5\u30dd\u30fc\u30c8\u3082\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u30c8\u30e9\u30a4\u30a2\u30eb\u4e2d\u306b\u30ac\u30a4\u30c0\u30f3\u30b9\u304c\u5fc5\u8981\u3068\u306a\u308b\u30b1\u30fc\u30b9\u306f\u591a\u304f\u3001\u30a2\u30af\u30bb\u30b9\u5236\u9650\u304c\u53b3\u3057\u3044\u74b0\u5883\u3067\u306f\u5341\u5206\u306a\u691c\u8a3c\u304c\u3067\u304d\u307e\u305b\u3093\u3002\u30ca\u30ec\u30c3\u30b8\u306b\u57fa\u3065\u3044\u305f\u5224\u65ad\u3092\u4e0b\u3059\u305f\u3081\u306b\u306f\u3001\u5b9f\u969b\u306e\u904b\u7528\u6642\u306e\u72b6\u614b\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3053\u3068\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-5&#8243; css=&#8221;.vc_custom_1752711169893{margin-top: 3rem !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u6700\u5f8c\u306b<\/p>\n<h2>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8(WFM)\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u9069\u5207\u306a\u4eba\u6750\u914d\u7f6e\u3092\u5b9f\u73fe<\/h2>\n<p>WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u696d\u52d9\u52b9\u7387\u306e\u6539\u5584\u3001\u4e88\u6e2c\u7cbe\u5ea6\u306e\u5411\u4e0a\u3001\u30b9\u30bf\u30c3\u30d5\u914d\u7f6e\u306e\u6700\u9069\u5316\u3001\u30b3\u30b9\u30c8\u7ba1\u7406\u306e\u5f37\u5316\u3092\u652f\u63f4\u3057\u3001\u9069\u5207\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u5f8c\u62bc\u3057\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u8a08\u753b\u3092\u5408\u7406\u5316\u3057\u3001\u62e1\u5f35\u6027\u3092\u5bb9\u6613\u306b\u3057\u307e\u3059\u3002<\/p>\n<p>WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9069\u5207\u306a\u4eba\u6750\u3092\u9069\u5207\u306a\u5834\u6240\u306b\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u914d\u7f6e\u3067\u304d\u307e\u3059\u3002\u30b9\u30bf\u30c3\u30d5\u914d\u7f6e\u306b\u304a\u3051\u308b\u4e0d\u6e2c\u306e\u4e8b\u614b\u306b\u3082\u67d4\u8edf\u306b\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002\u5f93\u696d\u54e1\u4f53\u9a13\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u6700\u7d42\u7684\u306b\u306f\u53ce\u76ca\u306b\u3082\u5927\u304d\u304f\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n<p>\u6700\u5148\u7aef\u306e WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u307e\u3060\u5c0e\u5165\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u3053\u308c\u3089\u306e\u5229\u70b9\u3092\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u691c\u8a0e\u3059\u3079\u304d\u3067\u3059\u3002\u73fe\u5728\u306e\u30d9\u30f3\u30c0\u30fc\u304c\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u5341\u5206\u306b\u63d0\u4f9b\u3067\u304d\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u306f\u3001\u5207\u308a\u66ff\u3048\u3092\u8996\u91ce\u306b\u5165\u308c\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_id=&#8221;main-6&#8243; css=&#8221;.vc_custom_1752711718534{margin-top: 3rem !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/p>\n<h2>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8(WFM)\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<p>[\/vc_column_text]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\u306f\u3001\u3069\u306e\u3088\u3046\u306b\u9055\u3046\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p data-start=\"0\" data-end=\"103\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\uff08WFM\uff09\u306f\u3001\u4eba\u54e1\u3092\u9069\u5207\u306a\u5834\u6240\u306b\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u914d\u7f6e\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u3084\u52e4\u6020\u7ba1\u7406\u3068\u3044\u3063\u305f\u696d\u52d9\u306b\u91cd\u70b9\u3092\u7f6e\u304d\u3001\u52b9\u7387\u7684\u306a\u904b\u55b6\u3092\u652f\u3048\u307e\u3059\u3002<\/p>\n<p data-start=\"105\" data-end=\"253\">\u4e00\u65b9\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08WEM\uff09\u306f\u3001\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u306b\u52a0\u3048\u3066\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3084\u30ad\u30e3\u30ea\u30a2\u958b\u767a\u3001\u54c1\u8cea\u3084\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306a\u3069\u3092\u542b\u3080\u5305\u62ec\u7684\u306a\u6226\u7565\u3067\u3059\u3002\u80af\u5b9a\u7684\u306a\u8077\u5834\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u3067\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u696d\u52d9\u3078\u306e\u96c6\u4e2d\u3092\u4fc3\u3057\u307e\u3059\u3002\u7279\u306b\u798f\u5229\u539a\u751f\u3084\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u306e\u53d6\u308a\u7d44\u307f\u306f\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p data-start=\"255\" data-end=\"299\" data-is-last-node=\"\" data-is-only-node=\"\">WFM\u306f\u3001\u3053\u306e\u5305\u62ec\u7684\u306aWEM\u6226\u7565\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u6210\u3059\u308b\u8981\u7d20\u306e\u4e00\u3064\u3068\u4f4d\u7f6e\u3065\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3057\u305f\u5834\u5408\u3001ROI \u306f\u3069\u306e\u7a0b\u5ea6\u898b\u8fbc\u3081\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p data-start=\"0\" data-end=\"81\">WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306eROI\u3092\u660e\u78ba\u306a\u6570\u5024\u3084\u5272\u5408\u3067\u793a\u3059\u3053\u3068\u306f\u5bb9\u6613\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4f01\u696d\u3054\u3068\u306b\u7f6e\u304b\u308c\u305f\u72b6\u6cc1\u304c\u7570\u306a\u308b\u3046\u3048\u3001\u5229\u7528\u3067\u304d\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u7a2e\u985e\u3082\u591a\u69d8\u3060\u304b\u3089\u3067\u3059\u3002<\/p>\n<p data-start=\"83\" data-end=\"216\" data-is-last-node=\"\" data-is-only-node=\"\">\u305f\u3060\u3057\u3001\u52b9\u679c\u6e2c\u5b9a\u306e\u6307\u6a19\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u308bKPI\u306f\u5b58\u5728\u3057\u307e\u3059\u3002\u4e88\u6e2c\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306e\u6b63\u78ba\u6027\u3001\u30b7\u30d5\u30c8\u9075\u5b88\u7387\u3001\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u3001\u7a3c\u50cd\u7387\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7a3c\u50cd\u52b9\u7387\u306f\u3044\u305a\u308c\u3082\u91cd\u8981\u3067\u3042\u308a\u3001\u7d99\u7d9a\u7684\u306b\u8ffd\u8de1\u3059\u3079\u304d\u9805\u76ee\u3067\u3059\u3002\u3053\u308c\u3089\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u3001\u7d50\u679c\u3068\u3057\u3066\u53ce\u76ca\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u308b\u3053\u3068\u304c\u671b\u307e\u3057\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p><a href=\"#main-1\">\u9ad8\u5ea6\u306a\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u4e3b\u306a\u6a5f\u80fd<\/a>\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u3069\u306e\u3088\u3046\u306b\u904b\u7528\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u306b\u8ca2\u732e\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p data-start=\"0\" data-end=\"181\">WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u6700\u5927\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u7ba1\u7406\u306b\u8cbb\u3084\u3059\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u624b\u52d5\u3067\u884c\u308f\u308c\u308b\u696d\u52d9\u304c\u6e1b\u308a\u3001\u81ea\u52d5\u5316\u306e\u5272\u5408\u304c\u9ad8\u307e\u308b\u3053\u3068\u3067\u52b9\u7387\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5fc5\u8981\u306a\u30b7\u30b9\u30c6\u30e0\u3084\u30c4\u30fc\u30eb\u304c\u5c11\u306a\u3044\u307b\u3069\u30d7\u30ed\u30bb\u30b9\u304c\u7c21\u7d20\u5316\u3055\u308c\u3001\u6642\u9593\u3068\u52b4\u529b\u306e\u7bc0\u7d04\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u4e88\u6e2c\u7cbe\u5ea6\u304c\u9ad8\u307e\u308c\u3070\u6642\u9593\u5916\u52e4\u52d9\u306e\u767a\u751f\u3082\u6291\u3048\u3089\u308c\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n<p data-start=\"183\" data-end=\"414\" data-is-last-node=\"\" data-is-only-node=\"\">\u307e\u305f\u3001WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u5f93\u696d\u54e1\u306e\u96e2\u8077\u7387\u4f4e\u4e0b\u306b\u3082\u5bc4\u4e0e\u3057\u307e\u3059\u3002\u65b0\u305f\u306a\u4eba\u6750\u306e\u63a1\u7528\u3084\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306b\u306f\u591a\u984d\u306e\u8cbb\u7528\u3060\u3051\u3067\u306a\u304f\u3001\u6642\u9593\u3084\u52b4\u529b\u3068\u3044\u3063\u305f\u30ea\u30bd\u30fc\u30b9\u3082\u5fc5\u8981\u3067\u3059\u3002\u305d\u308c\u306b\u5bfe\u3057\u3001\u65e2\u5b58\u306e\u5f93\u696d\u54e1\u3092\u5b9a\u7740\u3055\u305b\u3001\u80fd\u529b\u3092\u9ad8\u3081\u308b\u65b9\u304c\u4f4e\u30b3\u30b9\u30c8\u3067\u52b9\u679c\u7684\u3067\u3059\u3002\u67d4\u8edf\u306a\u50cd\u304d\u65b9\u3092\u5b9f\u73fe\u3067\u304d\u308b\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96e2\u8077\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u84c4\u7a4d\u3055\u308c\u305f\u5206\u6790\u7d50\u679c\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u7684\u78ba\u3067\u500b\u5225\u6027\u306e\u9ad8\u3044\u30b3\u30fc\u30c1\u30f3\u30b0\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u65e2\u5b58\u5f93\u696d\u54e1\u306e\u6210\u9577\u3092\u652f\u63f4\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u4ed6\u306e\u30d3\u30b8\u30cd\u30b9\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u306f\u3044\u3002WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u4ed6\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u53ef\u80fd\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u6700\u9069\u306a\u9078\u629e\u80a2\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u3084\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\uff08WEM\uff09\u6a5f\u80fd\u3092\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u5099\u3048\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u305d\u306e\u5834\u5408\u3001\u8ffd\u52a0\u306e\u9023\u643a\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30ea\u30e2\u30fc\u30c8\u30c1\u30fc\u30e0\u306b\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u3069\u306e\u3088\u3046\u306a\u5229\u70b9\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u30ea\u30e2\u30fc\u30c8\u30c1\u30fc\u30e0\u5411\u3051\u306eWFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5229\u70b9\u306f\u3001\u57fa\u672c\u7684\u306b\u306f\u30aa\u30d5\u30a3\u30b9\u30c1\u30fc\u30e0\u5411\u3051\u3068\u540c\u69d8\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u30ea\u30e2\u30fc\u30c8\u74b0\u5883\u7279\u6709\u306e\u7ba1\u7406\u4e0a\u306e\u8ab2\u984c\u3092\u89e3\u6d88\u3067\u304d\u308b\u3088\u3046\u306b\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u9069\u5207\u306a\u4eba\u54e1\u914d\u7f6e\u3084\u4f11\u6687\u7ba1\u7406\u3001\u52e4\u52d9\u6642\u9593\u306e\u8ffd\u8de1\u306f\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3067\u306f\u8907\u96d1\u306b\u306a\u308a\u3084\u3059\u3044\u9818\u57df\u3067\u3059\u304c\u3001WFM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3053\u308c\u3089\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u30b7\u30f3\u30d7\u30eb\u306b\u306a\u308a\u3001\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\">\u95a2\u9023\u30ea\u30bd\u30fc\u30b9<\/h2>\n<p>[\/vc_column_text]<style type='text\/css'>\r .wpb_text_column:has(+ .wpb_text_column) { margin-bottom: 3rem; } .eyebrow { border-top: 4px solid #ff451a; display: inline-block; padding-top: .5rem; } .pillar-nav { position: relative; } .pillar-nav-list { overflow-y: auto; } .pillar-nav-list.sticky-nav { position: fixed; } .pillar-nav-list.hit-bottom { position: absolute; bottom: 0; top: initial !important; } .pillar-nav-list .nav-main { color: #0B1228; } .pillar-nav-list .nav-sub { color: #455073; font-size: 0.875rem; } .pillar-nav-list .nav-item { display: block; text-decoration: none; padding-top: 0.25rem; padding-bottom: 0.25rem; } .pillar-nav-list .nav-item:hover { text-decoration: underline; color: #2243A2; } .pillar-nav-list .nav-item:active { color: #172d6c; } .pillar-nav-list .nav-list { padding: 0.5rem 1rem; position: relative; } .pillar-nav-list .nav-list.active .nav-item.nav-main { font-weight: 700; } .pillar-nav-list .nav-list.active .nav-item.nav-sub { font-weight: 500; } .pillar-nav-list .nav-list-sub { padding-left: 1rem; } .pillar-nav-list .nav-list-container { padding-left: 1.5rem; } .pillar-nav-list .nav-list-container ul { list-style: none; margin-bottom: 0; } .pillar-nav-list.sticky-nav .nav-list-container { position: relative; } .pillar-nav-list .nav-list-container .nav-list::before { content: \" \"; display: block; z-index: 999; height: 100%; left: -1rem; top: 0; position: absolute; width: 4px; background: #f1efea; } .pillar-nav-list .nav-list-container .nav-list.active .progress { display: none; z-index: 999; height: 0; bottom: 0; left: -1.125rem; position: absolute; width: 8px; border-radius: 100px; background: #FF451A; } .pillar-nav-list:not(.sticky-nav):not(.hit-bottom) .nav-list-container .nav-list-0.active .progress, .pillar-nav-list.sticky-nav .nav-list-container .nav-list.active .progress { display: block; } .pillar-content .checklist ul, .pillar-content .checklist li { margin-bottom: 0; } .pillar-content .col-md-12 > .component.card.horizontal .thumbnail-col { background-color: #FFFFFF; } .pillar-content .col-md-12 > .component.card.horizontal .thumbnail-col > img { height: 100% !important; } @media (min-width: 993px) { .pillar-content .col-md-12 > .component.card.horizontal .thumbnail-col { padding-top: 100%; } }\r 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href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/what-is-es\">\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6(ES)\u3068\u306f\uff1f\u5411\u4e0a\u3055\u305b\u308b\u30e1\u30ea\u30c3\u30c8\u30fb\u53d6\u308a\u7d44\u307f\u4f8b\u3092\u7d39\u4ecb<\/a><\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"2048\" height=\"1365\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/wem-remote-workforce.jpg\" alt=\"remote-workforce-management\" ><\/div><div class=\"card-body\"><p>\u30d6\u30ed\u30b0<\/p>\n<p><a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/how-digital-workforce-management-improves-plans-and-forecasts\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u6700\u65b0\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8(WFM)\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e 4 \u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"710\" height=\"430\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/contact-center-software-pillar-header-image.png\" alt=\"contact-center-software-pillar-header-image\" ><\/div><div class=\"card-body\"><p>\u5c0e\u5165\u30ac\u30a4\u30c9<\/p>\n<p><a href=\"https:\/\/www.genesys.com\/ja-jp\/contact-center-software\">\u6700\u65b0\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u3064\u3044\u3066\u77e5\u3063\u3066\u304a\u304f\u3079\u304d\u3053\u3068<\/a><\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-center thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"823\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Cloud-Hero-Video-Thumbnail-threads.png\" alt=\"Genesys Cloud Hero Video Thumbnail threads\" ><\/div><div class=\"card-body\"><p>\u5546\u54c1\u8a73\u7d30<\/p>\n<p><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud\">Genesys Cloud CX\u306e\u7d39\u4ecb<\/a><\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-center thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1119\" height=\"750\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/cloud-ex-panel-2025.png\" alt=\"cloud-ex-panel-2025\" ><\/div><div class=\"card-body\"><p>\u5546\u54c1\u8a73\u7d30<\/p>\n<p><a href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud-ex\">Genesys Cloud EX\u306e\u7d39\u4ecb<\/a><\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; css=&#8221;.vc_custom_1743025302711{margin-bottom: 5rem !important;background-image: url(https:\/\/www.genesys.com\/media\/genesys-wave-big-right.png?id=560222) !important;}&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"text-balance\">Genesys \u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089<\/h2>\n<p>\u5f93\u696d\u54e1\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u304a\u8003\u3048\u3067\u3059\u304b\uff1fGenesys Cloud WFM \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u3001\u751f\u7523\u6027\u3092\u9ad8\u3081\u3001\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u306a\u304c\u3089\u3001\u4eba\u6750\u306e\u7dad\u6301\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/593250\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/593250\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"593250\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital 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value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option 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class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4 font-weight-bold\">\u3054\u95a2\u5fc3\u3092\u304a\u5bc4\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u5f0a\u793e\u62c5\u5f53\u3088\u308a\u3001\u6298\u308a\u8fd4\u3057\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u306e\u3054\u9023\u7d61\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22% 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