{"id":578916,"date":"2025-01-27T17:25:14","date_gmt":"2025-01-28T01:25:14","guid":{"rendered":"https:\/\/www.genesys.com\/%e3%83%ac%e3%83%bc%e3%83%90%e3%83%bc%e3%82%ab%e3%83%83%e3%83%97"},"modified":"2026-10-28T07:21:29","modified_gmt":"2026-10-28T14:21:29","slug":"lavercup","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/lavercup","title":{"rendered":"\u30ec\u30fc\u30d0\u30fc\u30ab\u30c3\u30d7"},"content":{"rendered":"

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The Next Level of Experience<\/h1>\n

Genesys shares with the Laver Cup a commitment to always strive for the next level \u2014 whether on the tennis court or in the experience economy.<\/p>\n

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Just as the Laver Cup delivers unrivaled competition, Genesys enables organizations to exceed expectations with transformative experiences for customers and employees. By partnering with the Laver Cup, Genesys aligns itself with an event showcasing some of the world\u2019s top male tennis players who continually strive for excellence and push the limits of their performance. This collaboration underscores our commitment to innovation and excellence, mirroring the relentless pursuit of greatness seen on the court.<\/p>\n

In customer experience, if you\u2019re not evolving, you\u2019re falling behind. Genesys embodies this relentless drive, continually pushing boundaries to deliver next-level experiences. Through seamless coordination and intelligent orchestration across every touchpoint, we empower organizations to accelerate growth and enhance competitiveness through continuous innovation. Our dedication to innovation ensures that both customers and employees benefit from transformative interactions, setting new standards in the industry.<\/p>\n

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Serving the Next Level of Experience<\/h2>\n

Tennis legends Andre Agassi and Yannick Noah lead Team World and Team Europe as captains at the Laver Cup. Constantly striving for the next level, they adapt, learn, and set the tone \u2014 pushing their teams to reach new limits of performance.[\/vc_column_text][\/vc_column][vc_column width=”7\/12″ offset=”vc_col-sm-offset-1″]

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Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22554845%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D”][vc_row][vc_column offset=”vc_col-md-offset-1 vc_col-md-10″][vc_row_inner content_placement=”middle” el_class=”form-card bgc-glass”][vc_column_inner width=”5\/12″ offset=”vc_col-xs-6″][vc_single_image image=”616169″ css=””][\/vc_column_inner][vc_column_inner width=”7\/12″][vc_column_text css=””]<\/p>\n

\u201cExceptional experiences give organizations a clear advantage in today\u2019s economy. While Genesys focuses on enabling organizations to drive success through AI-powered technologies built to orchestrate world-class customer experiences, Laver Cup is an iconic event that embodies the relentless pursuit of excellence. As leaders in our respective industries, our partnership exemplifies what\u2019s possible when there\u2019s an unwavering commitment for leveling up to create differentiation.\u201d<\/p>\n

Tony Bates<\/strong>
\nGenesys Chairman and CEO[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section content_placement=”middle” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D”][vc_row content_placement=”middle” el_id=”lavercup-block”][vc_column]

Experience Under Pressure: Why Better Decisions Require Better Context<\/h2>\n

Laver Cup offers a powerful lesson in why context matters more than information alone. Drawing insights from the world’s best tennis players and captains, we explore how AI, connected customer journeys, and real-time context help organizations make better decisions and deliver more human experiences.<\/p>\n<\/div>

Read more<\/div><\/div><\/div><\/div><\/a>