{"id":524828,"date":"2024-06-21T11:19:08","date_gmt":"2024-06-21T18:19:08","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=524828"},"modified":"2024-12-03T03:21:52","modified_gmt":"2024-12-03T11:21:52","slug":"beyond-learning-services","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/beyond-learning-services","title":{"rendered":"Beyond &#8211; Knowledge without limits"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;no-bg-mobile&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-12&#8243;][vc_single_image image=&#8221;524829&#8243; css=&#8221;&#8221; si_max_width=&#8221;212px&#8221; el_class=&#8221;mb-1&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>\u9650\u754c\u306e\u306a\u3044\u77e5\u8b58<\/h1>\n<p>\u3059\u3079\u3066\u306e\u30ec\u30d9\u30eb\u3068\u30b9\u30ad\u30eb\u3092\u7db2\u7f85\u3002Genesys Cloud \u306e\u5c02\u9580\u5bb6\u304a\u3088\u3073 CX \u30c8\u30ec\u30fc\u30cb\u30f3\u30b0[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"mailto:Beyond@Genesys.com\" target=\"\" rel=\"\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/div><style type='text\/css'>\r @media only screen and (max-width: 768px) { .no-bg-mobile {background-image: none!important;} } .text-shadow {text-shadow: #000 0 2px 8px;}\r <\/style>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;549112&#8243; 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flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-9 vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"text-navy\" style=\"text-align: center;\">\u30c6\u30af\u30cb\u30ab\u30eb\u30fb\u30e9\u30fc\u30cb\u30f3\u30b0\u30fb\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3<\/h2>\n<p style=\"text-align: center;\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306b\u521d\u3081\u3066\u89e6\u308c\u308b\u65b9\u306b\u3082\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5c02\u9580\u5bb6\u3092\u76ee\u6307\u3057\u3066\u3044\u308b\u65b9\u306b\u3082\u3001\u3053\u306e\u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u5404\u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u500b\u3005\u306e\u30e6\u30fc\u30b6\u30fc\u306b1\u5e74\u9593\u3001\u5404\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u6700\u9ad8\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u3001\u8a8d\u5b9a\u53d6\u5f97\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306e\u6642\u9593\u3068\u4e88\u7b97\u3092\u6700\u5927\u5316\u3059\u308b\u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u3092\u305c\u3072\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column v_align=&#8221;middle&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;540224&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;500px&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]Genesys Cloud\u2122 \u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u7d44\u7e54\u5185\u306e\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6280\u8853\u7684\u5f79\u5272\u306b\u95a2\u3057\u3066\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u6559\u80b2\u3001\u8a8d\u5b9a\u3092\u63d0\u4f9b\u3057\u307e\u3059\uff1a<\/p>\n<ul>\n<li>\u7ba1\u7406\u8005\uff08\u5c02\u9580\u5206\u91ce\u3092\u6301\u3064\u7ba1\u7406\u8005\u3092\u542b\u3080\uff09<\/li>\n<li>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/li>\n<li>\u54c1\u8cea\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/li>\n<li>\u30b3\u30fc\u30eb\u30d5\u30ed\u30fc\u958b\u767a\u8005<\/li>\n<li>API\u958b\u767a\u8005<\/li>\n<\/ul>\n<p>Genesys Cloud \u306e\u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u5e74\u9593\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d1\u30c3\u30b1\u30fc\u30b8\u3068\u306a\u3063\u3066\u304a\u308a\u307e\u3059\u3002\u65b0\u898f\u304a\u3088\u3073\u65e2\u5b58\u306e\u3059\u3079\u3066\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u3001\u8a8d\u5b9a\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u542b\u307f\u3001\u5404\u5b66\u7fd2\u8005\u306b\u7d99\u7d9a\u7684\u306a\u8a73\u7d30\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u65e5\u672c\u8a9e\u306b\u3088\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u30a4\u30f3\u30b9\u30c8\u30e9\u30af\u30bf\u30fc\u4e3b\u5c0e\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3082\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1723138526600{border-radius: 35px !important;}&#8221;][vc_row background_color=&#8221;bgc-lgray&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;rounded-xl p-3&#8243; css=&#8221;.vc_custom_1731111427788{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h2 class=\"h3\">\u65e5\u672c\u8a9e\u306e\u30a4\u30f3\u30b9\u30c8\u30e9\u30af\u30bf\u30fc\u306b\u3088\u3063\u3066\u884c\u308f\u308c\u308b Genesys Cloud \u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30af\u30e9\u30b9\u306e\u4eca\u5f8c\u306e\u4e88\u5b9a<\/h2>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/contentmanagement.mypurecloud.com\/document-viewer\/#\/1\/amir5cypbjadze2hdeiuso7w6m\" target=\"_blank\" rel=\"noopener\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;514900&#8243; css=&#8221;&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3 text-navy\" style=\"text-align: center;\">\u305d\u306e\u4ed6\u306e\u30e9\u30fc\u30cb\u30f3\u30b0\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"552\" height=\"301\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/resource-img-agent-platform.png\" alt=\"resource-img-agent-platform\" ><\/div><div class=\"card-body\"><p class=\"h5 text-blue\">Genesys Cloud \u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\uff08e\u30e9\u30fc\u30cb\u30f3\u30b0\u306e\u307f\uff09<\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5fdc\u3058\u3066\u65e5\u672c\u8a9e\u3067\u306e\u63d0\u4f9b\u304c\u53ef\u80fd<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"552\" height=\"301\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/resouce-img-beyond-cx.png\" alt=\"resouce-img-beyond-cx\" ><\/div><div class=\"card-body\"><p class=\"h5 text-blue\">\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u4f9d\u5b58\u3057\u306a\u3044\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u5f79\u5272\u3092\u6301\u3064\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u305f\u3081\u306e\u30bd\u30d5\u30c8\u30b9\u30ad\u30eb\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\uff08e\u30e9\u30fc\u30cb\u30f3\u30b0\u306e\u307f\uff09<\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5fdc\u3058\u3066\u65e5\u672c\u8a9e\u3067\u306e\u63d0\u4f9b\u304c\u53ef\u80fd<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-0&#8243;]<div  class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-center \"><div class=\"card-body text-center col-content\"><h2 class=\"h4 font-weight-light\">Genesys Cloud CX \u30aa\u30f3\u30e9\u30a4\u30f3\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/h2>\n<div class=\" btn-container justify-content-center mt-2\"><a class=\"main-cta\" href=\"mailto:Beyond@Genesys.com\" target=\"\" rel=\"\"><div class=\"shadow btn btn-primary\">\u304a\u554f\u3044\u5408\u308f\u305b<\/div><\/a><a role=\"button\" class=\"btn btn-ff-primary ms-lg-1 ms-sm-0\" href=\"https:\/\/beyond.genesys.com\/explore\" target=\"_blank\" rel=\"\">Beyond \u306e\u82f1\u8a9e\u30b5\u30a4\u30c8\u306f\u3053\u3061\u3089<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-navy&#8221; 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