{"id":320817,"date":"2020-06-23T09:20:43","date_gmt":"2020-06-23T16:20:43","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=320817"},"modified":"2025-05-19T00:16:22","modified_gmt":"2025-05-19T07:16:22","slug":"products","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/ja-jp\/products","title":{"rendered":"\u88fd\u54c1"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u306e<br \/>\n\u3059\u3079\u3066\u3092\u7db2\u7f85<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column v_align=&#8221;flexend&#8221; width=&#8221;7\/12&#8243;]<div class=\"genesys-image align-center\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/m4ZcS2UriOU?rel=0\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/All-Products-Page-video-Thumbnail.jpg\" alt=\"All products page video thumbnail\" width=\"600\" height=\"338\" class=\"rounded-xs\"\/><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_left%22%3A%220%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u826f\u3044\u30c4\u30fc\u30eb\u304c\u826f\u3044\u4f1a\u8a71\u3092\u751f\u3080<\/h2>\n<p style=\"text-align: center;\">\u30af\u30e9\u30a6\u30c9\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u6b63\u3057\u304f\u9078\u3076\u3053\u3068\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u5411\u4e0a\u306e\u8fd1\u9053\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u57fa\u672c\u6a5f\u80fd\u304b\u3089\u6700\u65b0\u306e CX \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u307e\u3067\u3001\u3059\u3079\u3066\u3092\u7db2\u7f85\u3057\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002Genesys \u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306a\u3089\u3001\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u4e21\u65b9\u306b\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002Genesys \u306f\u3001\u304a\u5ba2\u69d8\u306b\u5e38\u306b\u5bc4\u308a\u6dfb\u3046\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud\" target=\"\" rel=\"\"><div class=\"row align-items-center image-hide card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container sm-offset\"><img decoding=\"async\" width=\"1440\" height=\"1088\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/2024-homepage-gc-product-shot-v2.png\" alt=\"A digital dashboard displaying a user's schedule, task breakdown, and performance metrics, with visual elements like progress bars and point counts. some elements feature red highlights and arrows for emphasis.\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><h3>Genesys Cloud CX<\/h3>\n<p class=\"text-22 font-weight-normal\">\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/p>\n<p>\u96fb\u8a71\u3001E \u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30c6\u30ad\u30b9\u30c8\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306a\u3069\u3001\u5404\u30c1\u30e3\u30cd\u30eb\u306e\u58c1\u3092\u8d8a\u3048\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u7d71\u4e00\u3057\u307e\u3059\u3002Genesys Cloud CX\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u3089\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001\u3069\u3053\u306b\u3044\u3066\u3082\u3001\u751f\u7523\u6027\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u304f\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"\/ja-jp\/genesys-cloud-ex\" target=\"\" rel=\"\"><div class=\"row align-items-center image-hide card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container sm-offset\"><img decoding=\"async\" width=\"574\" height=\"231\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/genesys-EX-product-image.svg\" alt=\"\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><h3>Genesys Cloud EX<\/h3>\n<p class=\"text-22 font-weight-normal\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5185\u5916\u3067\u5f93\u696d\u54e1\u306e\u52b9\u7387\u3068\u52b9\u679c\u3092\u5411\u4e0a<\/p>\n<p>\u610f\u6b32\u7684\u3067\u3084\u308b\u6c17\u306e\u3042\u308b\u5f93\u696d\u54e1\u306f\u3001\u826f\u8cea\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002Genesys Cloud EX\u2122 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u30ea\u30bd\u30fc\u30b9\u3001\u54c1\u8cea\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u7ba1\u7406\u3092\u304a\u4f7f\u3044\u306e ACD \u3068\u3068\u3082\u306b 1 \u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia   \" href=\"https:\/\/orchestrators.genesys.com\/home?product=pureconnect\" target=\"_blank\" rel=\"\" ><div class=\"card-body\"><p class=\"mb-0 h4\">PureConnect \u3092\u3054\u691c\u8a0e\u4e2d\u306e\u65b9\u3078<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia   \" href=\"https:\/\/orchestrators.genesys.com\/home?product=genesys-engage-on-prem\" target=\"_blank\" rel=\"\" ><div class=\"card-body\"><p class=\"mb-0 h4\">Genesys Engage \u3092\u3054\u691c\u8a0e\u4e2d\u306e\u65b9\u3078<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia   \" href=\"https:\/\/orchestrators.genesys.com\/home?product=genesys-multicloud-cx\" target=\"_blank\" rel=\"\" ><div class=\"card-body\"><p class=\"mb-0 h4\">Genesys Multicloud CX \u3092\u3054\u691c\u8a0e\u4e2d\u306e\u65b9\u3078<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container \"><div class=\"small mt-0 chevron arrow arrow-primary \" href=\"#\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#038;#8 [&hellip;]<\/p>\n","protected":false},"author":860,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-320817","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/320817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/860"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/comments?post=320817"}],"version-history":[{"count":19,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/320817\/revisions"}],"predecessor-version":[{"id":573069,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/pages\/320817\/revisions\/573069"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=320817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}