{"id":97744,"date":"2018-10-11T09:53:02","date_gmt":"2018-10-11T16:53:02","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=capabilities&#038;p=97744"},"modified":"2022-04-24T19:10:19","modified_gmt":"2022-04-25T02:10:19","slug":"platform","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/platform","title":{"rendered":"\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section g_section_text=&#8221;white&#8221; full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1606440928255{background-color: #23395d !important;}&#8221; el_class=&#8221;section_header&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image 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width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\u72ec\u81ea\u306e\u30da\u30fc\u30b9\u3067\u79fb\u884c<\/h2>\n<h3>\u65b0\u3057\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u306e\u79fb\u884c\u306f1\u5ea6\u3067\u5b8c\u4e86\u3055\u305b\u308b\u5fc5\u8981\u306f\u306a\u3044<\/h3>\n<p>\u304a\u305d\u3089\u304f\u30b7\u30b9\u30c6\u30e0\u306e\u5927\u90e8\u5206\u306f\u305d\u306e\u6a5f\u80fd\u3092\u7dad\u6301\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u4e00\u65b9\u3067\u65b0\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u79fb\u884c\u304c\u96e3\u3057\u3044\u6a5f\u80fd\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u3069\u306e\u3088\u3046\u306a\u7406\u7531\u3067\u3042\u308c\u3001\u6a5f\u80fd\u3067\u304d\u308b\u65e7\u578b\u30c4\u30fc\u30eb\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3082\u3001\u5fc5\u8981\u306a\u5834\u6240\u3067\u5fc5\u8981\u306a\u6642\u306b\u5237\u65b0\u3067\u304d\u308b\u3001\u67d4\u8edf\u306a\u79fb\u884c\u304c\u53ef\u80fd\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u9078\u629e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;382107&#8243;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;382088&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u5411\u3051\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h2>\n<h3>\u672a\u6765\u306b\u5411\u3051\u305f\u67d4\u8edf\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u6e96\u5099<\/h3>\n<p>\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u306e\u30aa\u30fc\u30ca\u30fc\u306f\u3001\u7269\u4e8b\u304c\u52a0\u901f\u3057\u3066\u9032\u884c\u3059\u308b\u3053\u3068\u3092\u3054\u5b58\u3058\u3067\u3057\u3087\u3046\u3002\u6975\u3081\u3066\u591a\u304f\u306e\u7ba1\u7406\u6848\u4ef6\u3092\u62b1\u3048\u308b\u4e2d\u3067\u3001\u56f3\u3089\u305a\u3082\u653e\u7f6e\u3055\u308c\u308b\u9805\u76ee\u304c\u306a\u3044\u3068\u306f\u8a00\u3048\u307e\u305b\u3093\u3002CRM\u30b7\u30b9\u30c6\u30e0\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u7d71\u5408\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3078\u306e\u5f71\u97ff\u3092\u5fb9\u5e95\u3057\u3066\u6392\u9664\u3057\u307e\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u304c\u6210\u9577\u3068\u5909\u5316\u3092\u9042\u3052\u3066\u3082\u3001\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u9867\u5ba2\u6e80\u8db3\u306f\u7dad\u6301\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u96c6\u7d04\u3002\u6570\u65e5\u3067\u7a3c\u50cd\u958b\u59cb\u3002<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:80%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4>\u5358\u4e00\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h4>\n<p>\u5358\u4e00\u306e\u30e6\u30cb\u30d5\u30a1\u30a4\u30c9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u96c6\u7d04\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u96fb\u8a71\u3001E\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u4f7f\u7528\u3057\u3066\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9867\u5ba2\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u304a\u3088\u3073\u898b\u8fbc\u307f\u9867\u5ba2\u306b\u3001\u4f01\u696d\u3078\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u65b9\u6cd5\u3068\u3057\u3066\u8907\u6570\u306e\u9078\u629e\u80a2\u3092\u63d0\u4f9b\u3057\u3001\u5168\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u8ffd\u8de1\u3057\u3066\u80cc\u666f\u60c5\u5831\u3092\u7dad\u6301\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4>\u30c1\u30fc\u30e0\u306e\u4e00\u4f53\u5316<\/h4>\n<p>\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u3092\u4e00\u4f53\u5316\u3057\u307e\u3059\u3002\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u306e\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u306e\u9593\u306b\u5b58\u5728\u3059\u308b\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u958b\u304b\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5e38\u306b\u30af\u30e9\u30b9\u6700\u9ad8\u30ec\u30d9\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5275\u51fa\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u3092\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"gicon-container\" style=\"max-width:60%;margin:0 auto 2em;text-align:center;align-items:center;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4>\u6700\u65b0\u8a2d\u8a08\u306e\u63a1\u7528<\/h4>\n<p>\u6700\u65b0\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u8a2d\u5b9a\u306b\u8981\u3059\u308b\u6642\u9593\u304c\u524d\u3068\u6bd4\u3079\u3066\u5927\u5e45\u306b\u6e1b\u5c11\u3057\u307e\u3057\u305f\u3002\u65b0\u3057\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u305d\u306e\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3068\u5358\u7d14\u306a\u5c55\u958b\u65b9\u6cd5\u306b\u3088\u308a\u3001\u6570\u30ab\u6708\u3067\u306f\u306a\u304f\u6570\u65e5\u3067\u7a3c\u50cd\u3092\u958b\u59cb\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h4>\u30af\u30e9\u30a6\u30c9\u306b\u3064\u3044\u3066<\/h4>\n<p>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u8907\u96d1\u306a\u69cb\u6210\u3068\u5c55\u958b\u306f\u4e0d\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30d3\u30b8\u30cd\u30b9\u304c\u6025\u5897\u3057\u305f\u5834\u5408\u3067\u3082\u3001\u30b7\u30b9\u30c6\u30e0\u5909\u66f4\u306e\u305f\u3081\u306b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a8\u30f3\u30b8\u30cb\u30a2\u30c1\u30fc\u30e0\u5168\u4f53\u3092\u62d8\u675f\u3059\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u305b\u3093\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1623389910120{background-color: #f3f3f3 !important;}&#8221;][vc_row gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9<\/h3>\n<p>\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u30fb\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u306b\u3088\u308b\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u6392\u9664\u3002\u3053\u308c\u307e\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u753b\u4e00\u7684\u306a\u6027\u8cea\u3092\u6301\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u3064\u307e\u308a\u30011\u3064\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u969c\u5bb3\u304c\u767a\u751f\u3059\u308b\u3068\u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u304c\u8457\u3057\u3044\u5f71\u97ff\u3092\u53d7\u3051\u3001\u7d50\u679c\u7684\u306b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u4e2d\u65ad\u3068\u53ce\u5165\u6e1b\u306b\u3064\u306a\u304c\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u30fb\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u3092\u63a1\u7528\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u3053\u306e\u30ea\u30b9\u30af\u304c\u6392\u9664\u3055\u308c\u307e\u3059\u3002\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u306f\u305d\u308c\u305e\u308c\u72ec\u7acb\u3057\u3066\u7a3c\u50cd\u3057\u3001\u8907\u96d1\u306a\u30bf\u30b9\u30af\u306f\u30b7\u30f3\u30d7\u30eb\u306a\u30b9\u30c6\u30fc\u30c8\u30ec\u30b9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3078\u3068\u5206\u5272\u3055\u308c\u307e\u3059\u3002\u969c\u5bb3\u304c\u767a\u751f\u3057\u305f1\u3064\u306e\u30de\u30a4\u30af\u30ed\u30b5\u30fc\u30d3\u30b9\u30fb\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u304c\u3001\u305d\u306e\u4ed6\u306e\u969c\u5bb3\u3092\u8a98\u767a\u3059\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002[\/vc_column_text]<style type='text\/css'>\r .gen-up{ background: linear-gradient(120deg, #A01963 0%, #FF4F1F 100%)!important; } .gen-up h3, .gen-up p { color: #ffffff!important; } \r <\/style>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>\u6a19\u6e96\u3068\u3057\u3066\u306e\u7d71\u5408<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u308b\u3053\u3068\u306f\u3001\u57fa\u672c\u7684\u306a\u671f\u5f85\u4e8b\u9805\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u6700\u65b0\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u8a2d\u8a08\u3055\u308c\u305f\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9045\u5ef6\u3092\u89e3\u6d88\u3057\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u3092\u7dad\u6301\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u7c21\u7d20\u304b\u3064\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u30a2\u30ab\u30a6\u30f3\u30c8\u756a\u53f7\u306e\u518d\u5165\u529b\u3084\u3001\u8907\u6570\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u554f\u984c\u306e\u8aac\u660e\u3092\u3001\u7e70\u308a\u8fd4\u3057\u9867\u5ba2\u306b\u8981\u6c42\u3059\u308b\u3053\u3068\u306f\u56de\u907f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002CRM\u30b7\u30b9\u30c6\u30e0\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u7d71\u5408\u304c\u3001\u3053\u306e\u3059\u3079\u3066\u3092\u89e3\u6c7a\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221;][vc_row gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221;][vc_column]<div class=\"section-grid has-title\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-a\" data-cards=\"bgc-white\" data-shadow=\"shadow\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>\u30cb\u30fc\u30ba\u306b\u5408\u3046\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3059<\/h3><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-cta\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys Cloud\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/h4><p>\u3053\u308c\u307e\u3067\u306b\u8aac\u660e\u3057\u305f\u5f37\u56fa\u306a\u57fa\u790e\u306e\u3046\u3048\u306b\u8a2d\u8a08\u3055\u308c\u305fGenesys Cloud\u306f\u3001\u5805\u7262\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u3068\u62e1\u5f35\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5099\u3048\u3001\u4f01\u696d\u56fa\u6709\u306e\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u307e\u3059\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ja-jp\/cloud-platform\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys Multicloud CX\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u3001\u8907\u96d1\u306a\u4f5c\u696d\u3092\u7ba1\u7406<\/h4><p>Genesys Multicloud CX\u2122 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u4e16\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u30d6\u30e9\u30f3\u30c9\u3092\u60f3\u5b9a\u3057\u3066\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u3069\u306e\u3088\u3046\u306a\u898f\u6a21\u306e\u4f01\u696d\u306b\u3082\u6d17\u7df4\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30c7\u30b8\u30bf\u30eb\u9769\u65b0\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-multicloud-cx\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item genpricing has-title has-cta\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys Cloud\u306e\u4fa1\u683c\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u898b\u308b<\/h4><p>\u5fc5\u8981\u306a\u6a5f\u80fd\u3060\u3051\u8cfc\u5165\u3067\u304d\u308b\u3088\u3046\u3001\u67d4\u8edf\u306a\u4fa1\u683c\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u3054\u7528\u610f\u3057\u307e\u3057\u305f\u3002\u30b9\u30b1\u30fc\u30eb\u30c0\u30a6\u30f3\u3082\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3082\u3044\u3064\u3067\u3082\u7c21\u5358\u306b\u884c\u3048\u307e\u3059\u3002<\/p>\n<div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ja-jp\/pricing\" target=\"\" rel=\"\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div><\/div><\/div>\n<\/div><\/div><style type='text\/css'>\r .grid-box.genpricing{ background: linear-gradient(120deg, #A01963 0%, #FF4F1F 100%)!important; } .genpricing .box-content h4, .genpricing .box-content p, .genpricing .box-cta a, .genpricing .box-cta a::after { color: #ffffff!important; } \r <\/style>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; el_class=&#8221;cta-bar section_cta&#8221;][vc_row][vc_column]<div class=\"section-form format-form-a formtype-contact has-title has-bgcolor\" data-swidth=\"stretch\" data-cards=\"\" data-modalbg=\"\" data-bgcolor=\"bgc-lgray\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>\u5f0a\u793e\u88fd\u54c1\u306b\u3064\u3044\u3066\u3001\u307e\u305f\u30c7\u30e2\u306e\u3054\u4f9d\u983c\u306a\u3069\u3001\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044<\/h3><p>Genesys Cloud\u306e\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3057\u3001\u624b\u8efd\u306a\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u30fb\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u5185\u3067\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u3068\u97f3\u58f0\u30c1\u30e3\u30cd\u30eb\u306e\u4f1a\u8a71\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u6d41\u308c\u308b\u69d8\u5b50\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306a\u5c0e\u5165\u3068\u30b7\u30f3\u30d7\u30eb\u306a\u7ba1\u7406\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3067\u304d\u308b\u306e\u304b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u307b\u307c1\u6669\u3067\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30bb\u30f3\u30bf\u30fc\u306b\u4e00\u5909\u3057\u307e\u3059\u3002<\/p>\n<\/div><div class=\"form-col\"><div class=\"eloq_form elq-container gmkto_form_type_contact gmkto_format_grid\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\"#modalthankyoucontent\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/97744\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/97744\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"97744\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option 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