{"id":613626,"date":"2026-02-09T15:56:49","date_gmt":"2026-02-09T23:56:49","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=capabilities&#038;p=613626"},"modified":"2026-02-09T15:56:49","modified_gmt":"2026-02-09T23:56:49","slug":"messaging-apps","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/messaging-apps","title":{"rendered":"\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1715626476823{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;no-shadow&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_single_image image=&#8221;592923&#8243; 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rel=\"\">\u30c7\u30e2\u306e\u30ea\u30af\u30a8\u30b9\u30c8<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30WhatsApp \u306a\u3069\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30fb\u30a2\u30d7\u30ea\u3067\u3001\u9867\u5ba2\u3068\u30c0\u30a4\u30ec\u30af\u30c8\u306b\u30a8\u30f3\u30b2\u30fc\u30b8<\/h2>\n<p>\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u3067\u3082\u30e2\u30d0\u30a4\u30eb\u3067\u3082\u3001WhatsApp \u3092\u306f\u3058\u3081\u3068\u3059\u308b\u304a\u5ba2\u69d8\u306e\u304a\u6c17\u306b\u5165\u308a\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3092\u901a\u3058\u3066\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3002<br data-start=\"175\" data-end=\"178\" 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url(https:\/\/www.genesys.com\/media\/messaging-app-bg-2025.png?id=593119) !important;}&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; background_color=&#8221;bgc-glass&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;py-3 px-1 px-lg-3 rounded mt-0&#8243;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30\u9867\u5ba2\u306e\u3044\u308b\u5834\u6240\u306b\u3001\u3042\u306a\u305f\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u30b9\u30ad\u30eb\u3092\u5c4a\u3051\u307e\u3057\u3087\u3046<\/h2>\n<p>\udb40\udc30\u7169\u96d1\u3067\u9ad8\u4fa1\u306a\u89e3\u6c7a\u7b56\u3092\u3064\u306a\u304e\u5408\u308f\u305b\u308b\u4ee3\u308f\u308a\u306b\u3001\u304a\u5ba2\u69d8\u304c\u6700\u3082\u597d\u3080\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3067\u7c21\u5358\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3057\u3087\u3046\u3002\udb40\udc32\udb40\udc24\udb40\udc26\udb40\udc33 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class=\"h5\">\udb40\udc30\u7d71\u5408\u3055\u308c\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/h3>\n<p>\udb40\udc30\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001WhatsApp\u3001Apple Messages for Business\u3068\u3044\u3063\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3092\u3001\u97f3\u58f0\u901a\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3068\u4e26\u884c\u3057\u3066\u7ba1\u7406\u3002\u3053\u308c\u3089\u306f\u3059\u3079\u3066\u4e00\u5143\u5316\u3055\u308c\u305f\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u4e0a\u3067\u884c\u308f\u308c\u3001\u9867\u5ba2\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u5b8c\u5168\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only vc_custom_1770262234483 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class=\"h5\">\udb40\udc30\u30b9\u30e0\u30fc\u30ba\u306a\u30c1\u30e3\u30cd\u30eb\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/h3>\n<p>\udb40\udc30\u540c\u3058\u4f1a\u8a71\u30b9\u30ec\u30c3\u30c9\u5185\u3067\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u304b\u3089\u97f3\u58f0\u3001\u30e1\u30fc\u30eb\u3001\u30a6\u30a7\u30d6\u30c1\u30e3\u30c3\u30c8\u3078\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u79fb\u884c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3055\u3089\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u306a\u5834\u5408\u3067\u3082\u3001\u4f1a\u8a71\u306e\u7d99\u7d9a\u6027\u3092\u4fdd\u3061\u3001\u3088\u308a\u8fc5\u901f\u306a\u89e3\u6c7a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only vc_custom_1770262316481  \" ><div class=\"card-body\"><h3 class=\"h5\">\udb40\udc30\u4e00\u5143\u5316\u3057\u305f\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0<\/h3>\n<p>\udb40\udc30WhatsApp \u3084\u305d\u306e\u4ed6\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u4e88\u7d04\u306e\u30ea\u30de\u30a4\u30f3\u30c9\u304b\u3089\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u307e\u3067\u3001\u500b\u4eba\u306b\u5408\u308f\u305b\u305f\u30a4\u30d9\u30f3\u30c8\u306b\u9023\u52d5\u3057\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3057\u3001\u305d\u308c\u3068\u540c\u6642\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5fdc\u7b54\u3067\u304d\u308b\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\udb40\udc32\udb40\udc25\udb40\udc28\udb40\udc33<\/p>\n<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component card w-100 bgc-glass vertical text-start nomedia  chevron-only vc_custom_1770262339738  \" ><div class=\"card-body\"><h3 class=\"h5\">\udb40\udc30\u30b3\u30b9\u30c8\u52b9\u7387\u306e\u9ad8\u3044\u56de\u907f\udb40\udc32\udb40\udc25\udb40\udc29\udb40\udc33<\/h3>\n<p>\udb40\udc30WhatsApp \u306a\u3069\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3092\u97f3\u58f0\u901a\u8a71\u306e\u56de\u907f\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u3001IVR \u96fb\u8a71\u30b7\u30b9\u30c6\u30e0\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u3092\u30aa\u30d7\u30b7\u30e7\u30f3\u3068\u3057\u3066\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u5f85\u3061\u6642\u9593\u3092\u6e1b\u3089\u3057\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306b\u79fb\u884c\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u8fc5\u901f\u304b\u3064\u67d4\u8edf\u306b\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30\u304a\u5ba2\u69d8\u306e\u58f0<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-4&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ja-jp\/customer-stories\" target=\"\" rel=\"\">\udb40\udc30\u304a\u5ba2\u69d8\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][vc_column]<div class=\"component-customer-carousel default-layout\" data-current-active=\"0\" data-layout=\"default\" data-count=\"3\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item active\"><a class=\"logo-nav\" aria-label=\"View Dental Axess story\" title=\"Dental Axess\" href=\"#357935\"><img decoding=\"async\" class=\"company-logo\" alt=\"Dental axess logo\" src=\"https:\/\/www.genesys.com\/media\/Dental-Axess-logo.png\" width=\"300\" height=\"120\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Western Sydney University story\" title=\"Western Sydney University\" href=\"#520675\"><img decoding=\"async\" class=\"company-logo\" alt=\"Wsu logo 300\" src=\"https:\/\/www.genesys.com\/media\/WSU_Logo_300.png\" width=\"300\" height=\"44\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View ThunderNet story\" title=\"ThunderNet\" href=\"#573457\"><img decoding=\"async\" class=\"company-logo\" alt=\"Logotipo thundernet tag\" src=\"https:\/\/www.genesys.com\/media\/Logotipo-Thundernet-Tag.svg\" width=\"300\" height=\"135\"><\/a><\/div><\/div><div class=\"carousel-content-col\"><button aria-label=\"Previous panel\" title=\"Previous panel\" class=\"prev-control carousel-controls hidden\"><\/button><div class=\"customer-content active\" data-href=\"357935\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/dental-axess\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Dentist explaining procedure to patient sitting in dentists chair\" src=\"https:\/\/www.genesys.com\/media\/Dental-Axess-hero.jpg\" width=\"626\" height=\"353\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-lg\">\u300cNow, with WhatsApp, clients send screenshots and pictures, and our specialists can quickly see the problem and show them what to do. And they can juggle inquiries in other channels \u2014 all from their Genesys Cloud CX application.\u300d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Patricia Zoller<\/p><p class=\"customer-title\">Marketing Manager, Dental Axess<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"520675\" data-index=\"1\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/western-sydney-university\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Customer story video thumbnail wsu\" src=\"https:\/\/www.genesys.com\/media\/customer-story_video-thumbnail_WSU.jpg\" width=\"1216\" height=\"684\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-lg\">\u300cThe addition of channels like web messaging, digital bots, two-way SMS and WhatsApp has been particularly impactful. It provides students with more convenient communication options and has resulted in more than 10,000 SMS conversations in the past few months alone.\u300d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Scott Snyder<\/p><p class=\"customer-title\">Chief Information and Digital Officer, Western Sydney University<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"573457\" data-index=\"2\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/thundernet\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"626&#215;352 hero image thundernet\" src=\"https:\/\/www.genesys.com\/media\/626x352-Hero-Image-ThunderNet.jpg\" width=\"626\" height=\"352\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-lg\">\u300cGenesys allows us to interact with customers across multiple channels, perfectly integrated into our CRM system. Watching other companies striving to meet similar quality of service standards reflects the positive impact we\u2019ve had on the industry.\u300d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Enrique Rodriguez<\/p><p class=\"customer-title\">Call Center Coordinator, ThunderNet<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><button aria-label=\"Next panel\" title=\"Next panel\" class=\"next-control carousel-controls\"><\/button><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row css=&#8221;.vc_custom_1669151417686{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30Genesys \u304c\u63d0\u4f9b\u3059\u308b\u305d\u306e\u4ed6\u306e\u6a5f\u80fd<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ja-jp\/capabilities\" target=\"\" rel=\"\">\udb40\udc30\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u898b\u308b<\/a><\/div>[\/vc_column][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/email-contact-center\"><div class=\"card-body\"><h3 class=\"h5\">E \u30e1\u30fc\u30eb<\/h3><p>E \u30e1\u30fc\u30eb\u306f CX \u306b\u304a\u3044\u3066\u4eca\u3082\u91cd\u8981\u306a\u30c1\u30e3\u30cd\u30eb\u306e 1 \u3064\u3067\u3059\u3002E 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class=\"h5\">\u30b3\u30d6\u30e9\u30a6\u30ba\u3068\u753b\u9762\u5171\u6709<\/h3><p>\u9867\u5ba2\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u554f\u3044\u5408\u308f\u305b\u308b\u7406\u7531\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002 \u9867\u5ba2\u306b\u554f\u984c\u306e\u89e3\u6c7a\u65b9\u6cd5\u3092\u793a\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/digital\"><div class=\"card-body\"><h3 class=\"h5\">\u30c7\u30b8\u30bf\u30eb\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8<\/h3><p>\u7dcf\u5408\u7684\u306a\u4e00\u9023\u306e\u30c7\u30b8\u30bf\u30eb\u6a5f\u80fd\u3067\u30c1\u30fc\u30e0\u3092\u652f\u63f4\u3059\u308b\u304b\u3001\u3054\u81ea\u8eab\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/knowledge-management\"><div class=\"card-body\"><h3 class=\"h5\">\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb<\/h3><p>\u5e38\u306b\u9069\u5207\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3001AI \u30d9\u30fc\u30b9\u306e\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/virtual-agents\"><div class=\"card-body\"><h3 class=\"h5\">\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/h3><p>\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7406\u89e3\u3057\u3066\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u3088\u3046\u306b\u884c\u52d5\u3059\u308b AI \u30d9\u30fc\u30b9\u306e\u30dc\u30c3\u30c8\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3057\u3066\u5e38\u306b\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/predictive-web-engagement\"><div class=\"card-body\"><h3 class=\"h5\">\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6 Web \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd<\/h3><p>AI \u3092\u6d3b\u7528\u3057\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3067\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u9867\u5ba2\u306e\u300c\u91cd\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u300d\u306b\u6700\u9069\u306a\u30aa\u30d5\u30a1\u30fc\u3084\u30ea\u30bd\u30fc\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3057\u3087\u3046\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/live-chat-software\"><div class=\"card-body\"><h3 class=\"h5\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/h3><p>\u898b\u8fbc\u307f\u9867\u5ba2\u3084\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u901f\u3084\u304b\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001\u96fb\u8a71\u5fdc\u5bfe\u306f\u4e0d\u8981\u3067\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/work-automation-and-task-routing\"><div class=\"card-body\"><h3 class=\"h5\">\u696d\u52d9\u306e\u81ea\u52d5\u5316<\/h3><p>\u6b63\u78ba\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u30c7\u30fc\u30bf\u3092\u4f7f\u7528\u3057\u3001\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u5168\u4f53\u3067\u3088\u308a\u591a\u304f\u306e\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30\u304a\u5ba2\u69d8\u306e\u597d\u307f\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u3069\u306e\u3088\u3046\u306b\u30a4\u30f3\u30bf\u30e9\u30af\u30c8\u3059\u308b\u304b\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/ja-jp\/resources\" target=\"\" rel=\"\">\udb40\udc30\u3059\u3079\u3066\u306e\u30ea\u30bd\u30fc\u30b9\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-4 scrollable-row\"><div class=\"col-12 primary-item grid-item card-col item-image grid_type-capabilities\"><a class=\"card w-100 h-100 bgc-lgray component-cta-block centered cta-text-end\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/ai-and-automation\"><div class=\"row align-items-stretch image-stack chevron-only card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset default-thumb\"><img decoding=\"async\" class=\"rounded\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"col-content col-md-7 mt-lg-0\"><div class=\"content-container align-self-start align-self-md-center\"><p class=\"assettag\">\u6a5f\u80fd<\/p><h3 class=\"item-title\">\u4eba\u5de5\u77e5\u80fd\u3068\u81ea\u52d5\u5316<\/h3><p class=\"brief-desc text-20 mb-0\">Genesys AI\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306eAI\u6d3b\u7528\u306b\u3088\u308b\u81ea\u52d5\u5316\u30fb\u7121\u4eba\u5316\u30fbAI\u81ea\u52d5\u5fdc\u7b54\u3092\u5b9f\u73fe\u3002\u9867\u5ba2\u306b\u6700\u9069\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u5f93\u696d\u54e1\u306e\u50cd\u304d\u3084\u3059\u3055\u3082\u6539\u5584\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/measure-what-matters_employee-satisfaction\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Resource-Page-CIN-MW540x300-px-3.png\" height=\"300\" width=\"540\" alt=\"Employee satisfaction ebook\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3001\u6b63\u3057\u3044 \u6307\u6a19\u306e\u9078\u3073\u65b9<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/values-agent-performance\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/featured-img-human-values-report.jpg\" height=\"480\" width=\"880\" alt=\"Featured img human values report\"><\/div><div class=\"card-body text-col\"><h3 class=\"item-title h6\">\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\uff1a\u30cf\u30a4\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u751f\u307f\u51fa\u3059\u5f93\u696d\u54e1\u306e\u4fa1\u5024\u89b3\u304c\u512a\u79c0\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u30b7\u30b9\u30c6\u30e0\u3092\u751f\u3080<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-article\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/article\/three-employee-experience-benefits-of-ai-technology\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Web article<\/p><h3 class=\"item-title h6\">AI\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u3082\u305f\u3089\u30593\u3064\u306e\u30e1\u30ea\u30c3\u30c8<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1757625353312{background-image: url(https:\/\/www.genesys.com\/media\/Genesys_Threads_328-1-scaled.png?id=592697) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;px-0 py-2 px-md-5 py-md-5&#8243; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3067 \u3069\u306e\u3088\u3046\u306b\u4f01\u696d\u306e CX \u3092\u5411\u4e0a\u3055\u305b\u3089\u308c\u308b\u304b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/h2>\n<p>\udb40\udc30\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u5316\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u306e\u62e1\u5927\u3092\u76ee\u6307\u3059\u5834\u5408\u3001Genesys Cloud \u306a\u3089\u3001\u304a\u5ba2\u69d8\u304c\u65e5\u5e38\u7684\u306b\u5229\u7528\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u3092\u901a\u3058\u3066\u8fc5\u901f\u306b\u7e4b\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc27\udb40\udc23\udb40\udc33 \udb40\udc30\u30c1\u30e3\u30cd\u30eb\u306e\u7d71\u5408\u3084\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u5316\u3001\u9867\u5ba2\u304c\u4f01\u696d\u3068\u63a5\u3059\u308b\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001\u5f53\u793e\u306e\u5305\u62ec\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3063\u3066\u3044\u308b\u306e\u304b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003AexeQAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/613626\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/613626\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"509263\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer 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class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3001\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u9023\u7d61\u3059\u308b\u3053\u3068\u306b\u540c\u610f\u3057\u307e\u3059<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5e0c\u671b\u3059\u308b<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\udb40\udc30\u4eca\u3059\u3050\u30c7\u30e2\u3092\u4e88\u7d04\u3057\u307e\u3057\u3087\u3046\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\udb40\udc30\u4eca\u3059\u3050\u30c7\u30e2\u3092\u4e88\u7d04\u3057\u307e\u3057\u3087\u3046\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">\udb40\udc30\u3054\u95a2\u5fc3\u3092\u304a\u5bc4\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\udb40\udc30\u3054\u90fd\u5408\u306e\u3088\u3044\u65e5\u6642\u3092\u6c7a\u3081\u308b\u305f\u3081\u3001\u76f4\u63a5\u3054\u9023\u7d61\u3044\u305f\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\udb40\udc30\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30a2\u30d7\u30ea\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u306e\u305f\u3081\u306b WhatsApp \u306e\u5229\u7528\u3092\u958b\u59cb\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30Genesys Cloud WhatsApp \u57cb\u3081\u8fbc\u307f\u30b5\u30a4\u30f3\u30a2\u30c3\u30d7\u30d5\u30ed\u30fc\u306b\u3088\u308a\u3001\u4f01\u696d\u306f Genesys Cloud \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u5185\u3067\u76f4\u63a5 WhatsApp Business Platform \u306b\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3067\u304d\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5207\u308a\u66ff\u3048\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\udb40\udc32\udb40\udc27\udb40\udc29\udb40\udc33 \udb40\udc30\u3053\u306e\u7d71\u5408\u30d7\u30ed\u30bb\u30b9\u306b\u3088\u308a\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u4f5c\u6210\u3001\u96fb\u8a71\u756a\u53f7\u306e\u767b\u9332\u3084 Meta Business Manager \u306e\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u304c\u4e00\u5143\u5316\u3055\u308c\u305f\u30ac\u30a4\u30c9\u4ed8\u304d\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u901a\u3058\u3066\u7c21\u7d20\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u306f\u3001Meta Business Manager \u3067\u96fb\u8a71\u756a\u53f7\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u3001\u30e1\u30c3\u30bb\u30fc\u30b8 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7ba1\u7406\u3067\u304d\u308b\u307b\u304b\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306e\u5206\u6790\u60c5\u5831\u3084\u30d1\u30b9\u30b9\u30eb\u30fc\u6599\u91d1\u306e\u898b\u7a4d\u3082\u308a\u3082\u4e00\u5143\u5316\u3055\u308c\u305f\u5834\u6240\u3067\u78ba\u8a8d\u3059\u308b\u3053\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30CX\u3067 Apple Messages for Business \u306e\u5229\u7528\u3092\u958b\u59cb\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30\u307e\u305a\u3001\u4f1a\u793e\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3067 Apple ID \u3092\u4f5c\u6210\uff08\u307e\u305f\u306f\u65e2\u5b58\u306e\u3082\u306e\u3092\u4f7f\u7528\uff09\u3057\u3001\u305d\u306e\u5f8c\u3001Apple Business Register \u3092\u901a\u3058\u3066 Apple Business Account \u3092\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\udb40\udc32\udb40\udc28\udb40\udc22\udb40\udc33 \udb40\udc30\u6b21\u306b\u3001Apple Business Register \u3067 Apple Messages for Business \u306b\u30b5\u30a4\u30f3\u30a2\u30c3\u30d7\u3057\u3001 Messaging Platform \u306e\u4e0b\u3067\u3001\u304a\u5ba2\u69d8\u306e\u7d44\u7e54\u304c\u4f7f\u7528\u3059\u308b Genesys Cloud \u306e\u5730\u57df URL \u3068 Apple ID \u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\udb40\udc32\udb40\udc28\udb40\udc23\udb40\udc33 \udb40\udc30\u6700\u5f8c\u306b\u3001Genesys Cloud \u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3001\u7ba1\u7406 \u2192 \u30e1\u30c3\u30bb\u30fc\u30b8 \u2192 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 \u2192 \u65b0\u3057\u3044\u7d71\u5408\u3092\u4f5c\u6210 \u2192 Apple \u306e\u9806\u306b\u9032\u307f\u3001\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3092\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30\u9867\u5ba2\u306f WhatsApp \u3067\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u4fe1\u3059\u308b\u306e\u306b\u3001\u3069\u306e\u3088\u3046\u306b\u540c\u610f\u3057\u305f\u3089\u3088\u3044\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30Meta \u306f WhatsApp \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306b\u660e\u793a\u7684\u306a\u540c\u610f\u3092\u8981\u6c42\u3057\u307e\u3059\u3002\udb40\udc32\udb40\udc28\udb40\udc26\udb40\udc33 \udb40\udc30\u3053\u308c\u3089\u306e\u540c\u610f\u306f IVR\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3001SMS \u3067\u53d6\u5f97\u3067\u304d\u3001Meta \u30dd\u30ea\u30b7\u30fc\u3078\u306e\u5b8c\u5168\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002\udb40\udc32\udb40\udc28\udb40\udc27\udb40\udc33 \udb40\udc30\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/developers.facebook.com\/docs\/whatsapp\/overview\/getting-opt-in\">Meta developer site<\/a>\u3067\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30WhatsApp \u304a\u3088\u3073 Apple Messages for Business \u3067\u30dc\u30c3\u30c8\u306f\u5229\u7528\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30\u306f\u3044\u3002\udb40\udc32\udb40\udc29\udb40\udc20\udb40\udc33 \udb40\udc30Genesys Cloud \u3067\u306f\u3001AI \u642d\u8f09\u306e\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u307e\u305f\u306f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092WhatsApp \u304a\u3088\u3073 Apple Messages for Business \u306b\u5c55\u958b\u3067\u304d\u3001\u4e00\u822c\u7684\u306a\u8cea\u554f\u306b\u5bfe\u5fdc\u3057\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u6848\u5185\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u9867\u5ba2\u3092\u9069\u5207\u306a\u30ea\u30bd\u30fc\u30b9\u306b\u3064\u306a\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30Apple Messages for Business \u3067\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u8981\u7d20\u304c\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30Apple Messages for Business \u306f\u3001\u4f1a\u8a71\u3092\u3088\u308a\u5145\u5b9f\u3055\u305b\u3001\u751f\u7523\u7684\u306b\u3059\u308b\u591a\u5f69\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u8981\u7d20\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\udb40\udc32\udb40\udc29\udb40\udc23\udb40\udc33 \udb40\udc30\u4ee5\u4e0b\u306b\u4f8b\u3092\u6319\u3052\u307e\u3059\u3002<\/p>\n<p>\u30d5\u30a9\u30fc\u30e0 \u2013 \u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u5185\u3067\u76f4\u63a5 \u8a73\u7d30\u60c5\u5831\u3092\u5171\u6709\u3067\u304d\u308b\u3001\u8907\u6570\u30b9\u30c6\u30c3\u30d7\u306e\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n<p>\u30bf\u30a4\u30e0\u30d4\u30c3\u30ab\u30fc \u2013 \u9867\u5ba2\u304c\u5229\u7528\u53ef\u80fd\u306a\u6642\u9593\u67a0\u3092\u9078\u629e\u3057\u3066\u4e88\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\udb40\udc32\udb40\udc29\udb40\udc24\udb40\udc33 \udb40\udc30\u4e88\u5b9a\u306e\u91cd\u8907\u304c\u8868\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u6700\u9069\u306a\u9078\u629e\u80a2\u3092\u9078\u3076\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u304c\u78ba\u5b9a\u3059\u308b\u3068\u3001\u5834\u6240\u306e\u8a73\u7d30\u3092\u8868\u793a\u3057\u305f\u308a\u3001\u9053\u9806\u3092\u53d6\u5f97\u3057\u305f\u308a\u3001\u4e88\u5b9a\u3092\u9867\u5ba2\u306e\u30ab\u30ec\u30f3\u30c0\u30fc\u306b\u8ffd\u52a0\u3057\u305f\u308a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30b9\u30c8\u30d4\u30c3\u30ab\u30fc \u2013 \u753b\u50cf\u3001\u540d\u524d\u3001\u8aac\u660e\u4ed8\u304d\u306e\u30a2\u30a4\u30c6\u30e0\u30ab\u30bf\u30ed\u30b0\u3092\u63d0\u793a\u3057\u3001\u9867\u5ba2\u304c\u8fd4\u4fe1\u306e\u4e00\u90e8\u3068\u3057\u30661 \u3064\u307e\u305f\u306f\u8907\u6570\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30CX\u3067 Apple Pay \u306f\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30\u306f\u3044\u3002\udb40\udc32\udb40\udc29\udb40\udc27\udb40\udc33 \udb40\udc30Apple Messages for Business \u3067\u306f\u3001\u30ea\u30c3\u30c1\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u4e00\u90e8\u3068\u3057\u3066Apple Pay \u9023\u643a\u304c\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\udb40\udc32\udb40\udc29\udb40\udc28\udb40\udc33 \udb40\udc30\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u304c\u5bfe\u5fdc\u3057\u3001\u9069\u5207\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u5185\u3067\u306e\u5b89\u5168\u306a\u6c7a\u6e08\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u6ce8\u610f: Apple Pay \u306f\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306b\u3088\u308b\u3084\u308a\u53d6\u308a\u306e\u307f\u306b\u5236\u9650\u3055\u308c\u3066\u3044\u307e\u3059\u3002\udb40\udc32\udb40\udc29\udb40\udc29\udb40\udc33 \udb40\udc30\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u4e0a\u306e\u7406\u7531\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u5bfe\u8a71\u4e2d\u306f\u6c7a\u6e08\u3092\u51e6\u7406\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30\u4e00\u5143\u5316\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f \u307e\u305f\u305d\u308c\u306f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30\u7d71\u5408\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u306f\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001SMS\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u4f1a\u8a71\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc22\udb40\udc33 \udb40\udc30\u3053\u308c\u306b\u3088\u308a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u8fc5\u901f\u306b\u5bfe\u5fdc\u3067\u304d\u3001\u5185\u5bb9\u3092\u3057\u3063\u304b\u308a\u628a\u63e1\u3057\u306a\u304c\u3089\u3001\u30b9\u30e0\u30fc\u30ba\u3067\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u4f53\u9a13\u3092\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc23\udb40\udc33 \udb40\udc30AI \u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u8fd4\u4fe1\u306e\u63d0\u6848\u3084\u7c21\u5358\u306a\u8cea\u554f\u3078\u306e\u81ea\u52d5\u5bfe\u5fdc\u307e\u3067\u53ef\u80fd\u3067\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc24\udb40\udc33 \udb40\udc30\u3053\u308c\u306b\u3088\u308a\u3001\u6642\u9593\u3092\u7bc0\u7d04\u3057\u3001\u30a8\u30e9\u30fc\u3092\u524a\u6e1b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30Genesys \u306f\u3001\u8907\u6570\u306e\u30a2\u30d7\u30ea\u306b\u308f\u305f\u308b\u9867\u5ba2\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u3069\u306e\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30Genesys Cloud \u306f\u3001\u3059\u3079\u3066\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u5358\u4e00\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u63a5\u7d9a\u3057\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc27\udb40\udc33 \udb40\udc30\u3053\u308c\u306b\u3088\u308a\u3001\u3069\u3053\u304b\u3089\u4f1a\u8a71\u304c\u59cb\u307e\u3063\u3066\u3082\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3059\u3079\u3066\u306e\u4f1a\u8a71\u3092\u4e00\u5143\u7684\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc28\udb40\udc33 \udb40\udc30AI \u306f\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u5f37\u5316\u3057\u3001\u8fd4\u4fe1\u3092\u63d0\u6848\u3057\u3001\u4f1a\u8a71\u306e\u4e00\u8cab\u6027\u3092\u4fdd\u3064\u3053\u3068\u3067\u5f79\u7acb\u3061\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc20\udb40\udc29\udb40\udc33 \udb40\udc30\u3053\u306e\u8a2d\u5b9a\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u306f\u3088\u308a\u8fc5\u901f\u306b\u4f5c\u696d\u304c\u3067\u304d\u3001\u6df7\u4e71\u3092\u56de\u907f\u3057\u3001\u9867\u5ba2\u304c\u4f7f\u7528\u3059\u308b\u3042\u3089\u3086\u308b\u30a2\u30d7\u30ea\u3067\u30b9\u30e0\u30fc\u30ba\u3067\u4e00\u8cab\u3057\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u4e00\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u4e21\u65b9\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30\u306f\u3044\u3001\u7d71\u5408\u3055\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u308a\u3001\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u306e\u4e21\u65b9\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc21\udb40\udc22\udb40\udc33 \udb40\udc30\u30c1\u30fc\u30e0\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u8cea\u554f\u3078\u306e\u5bfe\u5fdc\u3001\u66f4\u65b0\u60c5\u5831\u3001\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306e\u9001\u4fe1\u3092\u3001\u3059\u3079\u3066\u540c\u3058\u30b7\u30b9\u30c6\u30e0\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc21\udb40\udc23\udb40\udc33 \udb40\udc30AI \u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u81ea\u52d5\u9001\u4fe1\u3001\u500b\u4eba\u306b\u5408\u308f\u305b\u305f\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u8ffd\u8de1\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u304a\u5ba2\u69d8\u306b\u306f\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u3001\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u306f\u3088\u308a\u52b9\u7387\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc21\udb40\udc24\udb40\udc33 \udb40\udc30\u6642\u9593\u306e\u7bc0\u7d04\u3068\u751f\u7523\u6027\u306e\u5411\u4e0a\u3092\u56f3\u308a\u306a\u304c\u3089\u3001\u3088\u308a\u5f37\u56fa\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30Genesys Cloud \u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3057\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u7a2e\u985e\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\udb40\udc30Genesys Cloud \u306f\u3001WhatsApp\u3001Apple Messages for Business\u3001Facebook Messenger\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30c1\u30e3\u30c3\u30c8\u3001E\u30e1\u30fc\u30eb\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3001SMS\u306a\u3069\u3001\u6700\u3082\u4eba\u6c17\u306e\u3042\u308b\u591a\u6570\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30c1\u30e3\u30cd\u30eb\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\udb40\udc32\udb40\udc21\udb40\udc21\udb40\udc27\udb40\udc33 \udb40\udc30\u3055\u3089\u306b\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001API\u3084\u5c02\u9580\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3092\u6d3b\u7528\u3057\u305f\u65b9\u6cd5\u3092\u901a\u3058\u3066\u3001LINE\u3001Telegram\u3001WeChat\u306a\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u3082\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\udb40\udc30Genesys 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