{"id":523586,"date":"2024-06-12T08:41:38","date_gmt":"2024-06-12T15:41:38","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/%e9%96%8b%e7%99%ba"},"modified":"2026-01-04T22:17:00","modified_gmt":"2026-01-05T06:17:00","slug":"development","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/development","title":{"rendered":"\u958b\u767a"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%5D&#8221; vib=&#8221;enable&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; vib=&#8221;enable&#8221; css=&#8221;.vc_custom_1707204122633{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-0&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u958b\u767a\u74b0\u5883\u3092\u30b0\u30ec\u30fc\u30c9\u30a2\u30c3\u30d7<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center  vc_custom_1711350768019\"><a role=\"button\"  class=\"btn btn-primary\" href=\"\/campaign\/try-genesys-cloud-for-free\" target=\"\" rel=\"\">\u7121\u6599\u3067\u30b9\u30bf\u30fc\u30c8<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"https:\/\/developer.genesys.cloud\/\" target=\"_blank\" rel=\"noopener\">\u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u6700\u65b0\u306e\u958b\u767a\u624b\u6cd5\u3067\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u6226\u7565\u7684\u4fa1\u5024\u3092\u6700\u5927\u5316<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u958b\u767a\u8005\u8996\u70b9\u306e\u4ed5\u69d8<\/h3>\n<p>Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u958b\u767a\u8005\u306e\u30cb\u30fc\u30ba\u3092\u6700\u512a\u5148\u306b\u69cb\u7bc9\u3055\u308c\u307e\u3057\u305f\u3002\u5145\u5b9f\u3057\u305f\u958b\u767a\u74b0\u5883\u304c\u3001\u72ec\u81ea\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u77ed\u671f\u9593\u3067\u5b9f\u7528\u5316<\/h3>\n<p>\u4f7f\u3044\u6163\u308c\u305f\u6700\u65b0\u8a00\u8a9e\u3067\u3001\u3055\u307e\u3056\u307e\u306a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3001\u6301\u7d9a\u53ef\u80fd\u306a\u958b\u767a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3068\u30ad\u30c3\u30c8\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u7a3c\u50cd\u3092\u958b\u59cb\u3059\u308b\u3053\u3068\u53ef\u80fd\u3067\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u4fa1\u5024\u3092\u751f\u307f\u51fa\u3059\u30de\u30b7\u30f3\u306b<\/h3>\n<p>\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3092\u5099\u3048\u305f\u5358\u4e00\u306e\u6700\u65b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u958b\u767a\u3092\u5408\u7406\u5316\u3067\u304d\u307e\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u529b\u3092\u5411\u4e0a\u3055\u305b\u3001\u72ec\u81ea\u306e\u65b0\u3057\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u4eca\u307e\u3067\u306b\u306a\u3044\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5275\u51fa<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_single_image image=&#8221;505659&#8243; alignment=&#8221;center&#8221; el_class=&#8221;rounded-xs&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">API \u62e1\u5f35\u30dd\u30a4\u30f3\u30c8<\/h3>\n<p>\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b 3,000 \u4ee5\u4e0a\u306e API \u3092\u4f7f\u7528\u3057\u3066\u3001Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u307b\u307c\u3059\u3079\u3066\u306e\u90e8\u5206\u306b\u63a5\u7d9a\u3057\u3001\u62e1\u5f35\u53ef\u80fd\u3002\u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc\u3067\u30d5\u30eb\u306b<a href=\"https:\/\/developer.genesys.cloud\/devapps\/api-explorer\" target=\"_blank\" rel=\"noopener\">\u691c\u8a3c<\/a>\u3001\u30c6\u30b9\u30c8\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u30ad\u30c3\u30c8<\/h3>\n<p>REST API \u30b3\u30fc\u30eb\u3092\u30e9\u30c3\u30d7\u3059\u308b<a href=\"https:\/\/developer.genesys.cloud\/devapps\/sdk\/\" target=\"_blank\" rel=\"noopener\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30e9\u30a4\u30d6\u30e9\u30ea\u30fc<\/a>\u3092\u4f7f\u7528\u3057\u3066\u3001\u7d71\u5408\u3092\u7c21\u7d20\u5316\u3067\u304d\u307e\u3059\u3002\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u304c\u7279\u9577\u3067\u3059\u3002\u4f7f\u3044\u6163\u308c\u305f\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u8a00\u8a9e\uff08JavaScript\u3001Java\u3001.NET\u3001Python\u3001iOS\u3001Go \u306a\u3069\uff09\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u57cb\u3081\u8fbc\u307f\u53ef\u80fd\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/h3>\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30fb\u30b7\u30b9\u30c6\u30e0\u5185\u307e\u305f\u306f\u30d6\u30e9\u30a6\u30b6\u30fc\u62e1\u5f35\u6a5f\u80fd\u3068\u3057\u3066 <a href=\"https:\/\/developer.genesys.cloud\/platform\/embeddable-framework\/\" target=\"_blank\" rel=\"noopener\">Web \u30a2\u30d7\u30ea<\/a>\u306b\u8fc5\u901f\u306b\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\u30af\u30ea\u30c3\u30af\u767a\u4fe1\u3001\u30b9\u30af\u30ea\u30fc\u30f3\u30dd\u30c3\u30d7\u3001\u901a\u8a71\u306e\u8ee2\u9001\u3001\u30b9\u30af\u30ea\u30d7\u30c8\u306a\u3069\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u30bf\u30a4\u30d7\u3068\u6a5f\u80fd\u304c\u5b9f\u88c5\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">Web \u30d5\u30c3\u30af<\/h3>\n<p>\u8a2d\u5b9a\u6e08\u307f\u306e\u7d71\u5408\u6a5f\u80fd\u3068 Jenkins\u3001Jira\u3001Bitbucket\u3001GitHub\u3001Salesforce \u306a\u3069\u3092\u4f7f\u7528\u3057\u3066\u3001\u30a4\u30d9\u30f3\u30c8\u901a\u77e5\u3092<a href=\"https:\/\/help.genesys.cloud\/articles\/webhooks-integrations\/\" target=\"_blank\" rel=\"noopener\">\u30c1\u30e3\u30c3\u30c8\u30eb\u30fc\u30e0<\/a>\u306b\u6295\u7a3f\u3067\u304d\u307e\u3059\u3002\u8a73\u7d30\u3092\u6307\u5b9a\u3057\u305f REST POST \u30b3\u30de\u30f3\u30c9\u3092\u4f7f\u7528\u3057\u3066\u30a4\u30d9\u30f3\u30c8\u3092\u9001\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30d7\u30ea<\/h3>\n<p>\u30ab\u30b9\u30bf\u30e0 Web \u30a2\u30d7\u30ea\u3092 <a href=\"https:\/\/developer.genesys.cloud\/platform\/integrations\/client-apps\/\" target=\"_blank\" rel=\"noopener\">Genesys Cloud \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9<\/a>\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a2\u30d7\u30ea\u3092\u3001\u30b5\u30a4\u30c9\u30d0\u30fc\u3001\u30e1\u30a4\u30f3\u30b9\u30c6\u30fc\u30b8\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u30fb\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u30fb\u30d1\u30cd\u30eb\u306a\u3069\u306b\u3001\u4e3b\u8981\u306a\u30e6\u30fc\u30b6\u30fc\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u540c\u5217\u3067\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">CI\/CD \u30c4\u30fc\u30eb<\/h3>\n<p>\u958b\u767a\/\u30c6\u30b9\u30c8\u74b0\u5883\u3068 <a href=\"https:\/\/developer.genesys.cloud\/devapps\/cx-as-code\/\" target=\"_blank\" rel=\"noopener\">CX as Code<\/a> \u3092\u4f75\u7528\u3057\u3066\u65b0\u88fd\u54c1\u3084\u30ab\u30b9\u30bf\u30e0\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u691c\u8a3c\u3057\u3001\u4eba\u7684\u30df\u30b9\u306e\u30ea\u30b9\u30af\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u5f8c\u3001\u672c\u756a\u74b0\u5883\u3067 A\/B \u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3059\u308c\u3070\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u30b9\u30de\u30fc\u30c8\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u95a2\u6570<\/h3>\n<p>\u30c7\u30fc\u30bf\u30b9\u30c8\u30a2\u306b\u63a5\u7d9a\u3057\u3001<a href=\"https:\/\/help.genesys.cloud\/articles\/about-the-genesys-cloud-function-data-actions-integration\/\">\u95a2\u6570<\/a>\u3092\u4f7f\u3063\u3066\u597d\u304d\u306a\u65b9\u6cd5\u3067\u30c7\u30fc\u30bf\u3092\u51e6\u7406\u3067\u304d\u307e\u3059\u3002\u6697\u53f7\u5316\u51e6\u7406\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3001\u30c7\u30fc\u30bf\u64cd\u4f5c\u3001\u8a3c\u660e\u66f8\u306e\u4f7f\u7528\u306a\u3069\u3001\u5bfe\u5fdc\u3067\u304d\u308b\u4f7f\u7528\u4e8b\u4f8b\u306f\u307b\u307c\u7121\u9650\u3067\u3001\u3059\u3079\u3066 Amazon Web Services \u74b0\u5883\u3092\u4f7f\u7528\u305b\u305a\u306b\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u30a2\u30af\u30bb\u30e9\u30ec\u30fc\u30bf\u30fc\u3068\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8<\/h3>\n<p><a href=\"https:\/\/help.genesys.cloud\/articles\/accelerators-overview\/\">\u30b5\u30f3\u30d7\u30eb\u8a2d\u5b9a<\/a>\u3092\u4f7f\u7528\u3057\u3066\u958b\u767a\u3092\u8fc5\u901f\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30c7\u30fc\u30bf\u30a2\u30af\u30b7\u30e7\u30f3\u3001\u30dc\u30c3\u30c8\u30d5\u30ed\u30fc\u3001\u30a2\u30fc\u30ad\u30c6\u30af\u30c8\u30d5\u30ed\u30fc\u3001\u5c5e\u6027\u306b\u57fa\u3065\u304f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30d5\u30e9\u30b0\u30e1\u30f3\u30c8\u3001\u30ca\u30ec\u30c3\u30b8\u30ef\u30fc\u30af\u30d9\u30f3\u30c1\u306a\u3069\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/developer.genesys.cloud\/blueprints\/\">\u8a73\u7d30\u306a\u624b\u9806<\/a>\u3001\u30c4\u30fc\u30eb\u30ad\u30c3\u30c8\u3001\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u30ea\u30dd\u30b8\u30c8\u30ea\u3092\u5229\u7528\u3059\u308b\u3060\u3051\u3067\u3001\u30ab\u30b9\u30bf\u30e0\u7d71\u5408\u3092\u77ed\u6642\u9593\u3067\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><h3 class=\"h5\">\u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc<\/h3>\n<p>\u958b\u767a\u306b\u5fc5\u8981\u306a\u3082\u306e\u3059\u3079\u3066\u304c<a href=\"https:\/\/developer.genesys.cloud\/\" target=\"_blank\" rel=\"noopener\">\u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc<\/a>\u306b\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u304a\u77e5\u3089\u305b\u3001\u30d6\u30ed\u30b0\u3001\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u3001\u30cf\u30a6\u30c4\u30fc\u30ac\u30a4\u30c9\u3001\u958b\u767a\u30a2\u30d7\u30ea\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u958b\u767a\u30c4\u30fc\u30eb\u3001\u6d3b\u767a\u306a\u30d5\u30a9\u30fc\u30e9\u30e0\u306a\u3069\u3001\u958b\u767a\u8005\u5411\u3051\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-0&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/resources\/state-of-cx\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"440\" height=\"240\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb-state-of-cx-2024-clean.png\" alt=\"resource-thumb-state-of-cx-2024-clean\" ><\/div><div class=\"card-body\"><p class=\"h2 font-weight-bold\">\u308f\u305a\u304b 13%<\/p>\n<p class=\"text-22 mb-4\">\u5b8c\u5168\u306b\u63a5\u7d9a\u3055\u308c\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u5272\u5408<\/p>\n<p>\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u73fe\u72b6\u300dGenesys\u30012023 \u5e74<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;7\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">\u30d3\u30b8\u30cd\u30b9\u306b\u5927\u304d\u306a\u30a4\u30f3\u30d1\u30af\u30c8\u3092<\/h2>\n<p>Genesys \u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u3089\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u6a2a\u65ad\u7684\u306b\u5b8c\u5168\u306b\u81ea\u52d5\u5316\u3057\u3001\u72b6\u6cc1\u30d9\u30fc\u30b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306b\u7c21\u5358\u306b\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u3001\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u3092\u6d3b\u7528\u3057\u305f\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u69cb\u7bc9\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30d3\u30b8\u30cd\u30b9\u30c1\u30e3\u30f3\u30b9\u3001\u8105\u5a01\u3001\u969c\u5bb3\u306b\u3064\u3044\u3066\u6df1\u304f\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u306e\u671f\u5f85\u3068\u81ea\u793e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u3069\u306e\u3088\u3046\u306b\u57cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304b\u3001\u305d\u306e\u30d7\u30e9\u30f3\u3092\u8fc5\u901f\u306b\u793a\u3059\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u30d1\u30c3\u30b1\u30fc\u30b8\u5316\u3055\u308c\u305f\u6a5f\u80fd\u3001\u8c4a\u5bcc\u306a\u30d1\u30d6\u30ea\u30c3\u30af API\u3001\u7d71\u5408\u624b\u6cd5\u3001\u958b\u767a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u3084\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Genesys \u306e\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u306a\u304c\u3089\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u529b\u3092\u5411\u4e0a\u3055\u305b\u3001\u6226\u7565\u7684\u306a\u30c1\u30fc\u30e0\u306e\u4e00\u54e1\u3068\u3057\u3066\u5dee\u5225\u5316\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3069\u307e\u3089\u306a\u3044\u30d6\u30e9\u30f3\u30c9\u306e\u5dee\u5225\u5316\u3092\u5b9f\u73fe<\/h2>\n<p style=\"text-align: center;\">\u6700\u65b0\u306e\u6a5f\u80fd\u30c4\u30fc\u30eb\u3068\u30ea\u30bd\u30fc\u30b9\u304c\u5145\u5b9f\u3057\u305f\u3001API \u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30aa\u30fc\u30d7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3002\u9867\u5ba2\u3001\u5f93\u696d\u54e1\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u305f\u3081\u306e\u9769\u65b0\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3057\u3001\u958b\u767a\u30b5\u30a4\u30af\u30eb\u3092\u77ed\u7e2e\u3001\u65b0\u3057\u3044\u30a2\u30a4\u30c7\u30a2\u3092\u8fc5\u901f\u3001\u5b89\u5168\u306b\u30c6\u30b9\u30c8\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1618854940659{padding-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30d3\u30b8\u30cd\u30b9\u4fa1\u5024\u5411\u4e0a\u306e\u8d77\u70b9\u304c\u5e83\u304c\u308b<\/h3>\n<p>\u696d\u754c\u6700\u9ad8\u30ec\u30d9\u30eb\u306e\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u4e00\u5f0f\u3092\u5099\u3048\u305f\u958b\u767a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u5358\u4e00\u306e\u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\u4e0a\u306b\u3059\u3079\u3066\u304c\u69cb\u7bc9\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3067\u304d\u307e\u3059\u3002\u5145\u5b9f\u3057\u305f\u88fd\u54c1\u6a5f\u80fd\u3001\u30d7\u30ea\u30d3\u30eb\u30c8\u306e\u30a2\u30d7\u30ea\u3001\u7d71\u5408\u6a5f\u80fd\u304c\u3055\u3089\u306b\u8ffd\u52a0\u3055\u308c\u3001\u4eca\u5f8c\u3082\u62e1\u5f35\u3057\u3066\u3044\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u8996\u70b9\u306e API\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u30ad\u30c3\u30c8\uff08SDK\uff09\u3001\u958b\u767a\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u3066\u30b3\u30fc\u30c9\u3092\u4f5c\u6210\u3057\u3001\u9867\u5ba2\u3084\u5f93\u696d\u54e1\u306b\u72ec\u81ea\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u958b\u767a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3001\u7591\u554f\u3092\u5373\u5ea7\u306b\u89e3\u6d88<\/h3>\n<p>Genesys \u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u958b\u767a\u8005\u306e\u305f\u3081\u306b\u958b\u767a\u8005\u304c\u69cb\u7bc9\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u60c5\u5831\u3001\u30c4\u30fc\u30eb\u3001\u30ea\u30bd\u30fc\u30b9\u306e\u4e00\u5143\u7684\u306a\u30cf\u30d6\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3001Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u3001\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u5dee\u5225\u5316\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8fc5\u901f\u306b\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u52b9\u7387\u7684\u306a\u904b\u7528\u306b\u5fc5\u8981\u306a\u30ea\u30bd\u30fc\u30b9\u3082\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u958b\u767a\u8005\u30d5\u30a9\u30fc\u30e9\u30e0\u3067\u5171\u6709\u3055\u308c\u305f\u77e5\u8b58\u3092\u6d3b\u304b\u3057\u3001\u9867\u5ba2\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u3001Genesys \u306e\u958b\u767a\u8005\u304b\u3089\u3001\u5177\u4f53\u7684\u306a\u7591\u554f\u306b\u5bfe\u3059\u308b\u89e3\u7b54\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u958b\u767a\u8005\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30fc\u306b\u3088\u308a\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u5b66\u7fd2\u304c\u5bb9\u6613\u306b\u306a\u308a\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">CI\/CD \u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3092\u5f37\u5316<\/h3>\n<p>Genesys \u306e\u30b5\u30dd\u30fc\u30c8\u3067\u3001\u7d99\u7d9a\u7684\u306a\u7d71\u5408\u3068\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u53ef\u80fd\u306b\u306a\u308b\u305f\u3081\u3001CI\/CD \u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3092\u7c21\u5358\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002Genesys \u304c\u63d0\u4f9b\u3059\u308b\u958b\u767a\u8005\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3068\u69cb\u6210\u7ba1\u7406\u30c4\u30fc\u30eb\u300cCX as Code\u300d\u3092\u4f7f\u7528\u3057\u3066\u3001\u69cb\u6210\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\uff08\u30ad\u30e5\u30fc\u3001\u30b9\u30ad\u30eb\u3001\u30e6\u30fc\u30b6\u30fc\u306a\u3069\uff09\u3092\u30d7\u30ec\u30fc\u30f3\u30fb\u30c6\u30ad\u30b9\u30c8\u30fb\u30d5\u30a1\u30a4\u30eb\u3067\u5b9a\u7fa9\u3057\u3001\u69cb\u6210\u3092\u8907\u6570\u306e\u74b0\u5883\u306b\u9069\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>CX as Code \u306f\u3001HashiCorp Terraform \u30c4\u30fc\u30eb\u3092\u57fa\u76e4\u306b\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002Genesys \u304c\u63d0\u4f9b\u3059\u308b Terraform \u7528\u30d7\u30e9\u30b0\u30a4\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001Genesys Cloud \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u30fc\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30d7\u30e9\u30b0\u30a4\u30f3\u306b\u3088\u308a\u3001Genesys Cloud \u30d1\u30d6\u30ea\u30c3\u30af API \u3068\u9023\u643a\u3057\u3066\u76ee\u7684\u306e\u5909\u66f4\u3092\u9069\u7528\u3059\u308b\u30ea\u30bd\u30fc\u30b9\u3092\u5b9f\u88c5\u3067\u304d\u307e\u3059\u3002\u958b\u767a\u74b0\u5883\u3001\u30c6\u30b9\u30c8\u74b0\u5883\u3001\u672c\u756a\u74b0\u5883\u5168\u822c\u306e\u69cb\u6210\u3092\u7c21\u5358\u306b\u7ba1\u7406\u3057\u3066\u3001DevOps \u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">Genesys \u306e\u958b\u767a\u8005\u304c\u4f7f\u3046 API \u3092\u4f7f\u7528\u53ef\u80fd<\/h3>\n<p>RESTful API \u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u624b\u6cd5\u3092\u59cb\u3081\u3068\u3057\u3066\u3001Genesys \u306e\u958b\u767a\u8005\u306f\u3001\u958b\u767a\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ea\u30ea\u30fc\u30b9\u524d\u306b\u3001\u95a2\u9023\u3059\u308b API \u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u307b\u3068\u3093\u3069\u306e API \u304c\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001Genesys \u306e\u304a\u5ba2\u69d8\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u306f\u6570\u5343\u3082\u306e API \u306b\u30aa\u30fc\u30d7\u30f3\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u63a5\u7d9a\u3057\u3001\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002\u305c\u3072\u5358\u4e00\u306e\u958b\u767a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5c0e\u5165\u3057\u3066\u3001\u30c1\u30fc\u30e0\u306e\u53ef\u80fd\u6027\u3092\u5927\u304d\u304f\u5e83\u3052\u3066\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"h4\" style=\"text-align: center;\">Genesys \u306e\u304a\u5ba2\u69d8\u306e\u58f0<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"\/podcast\/series\/tech-talks-in-twenty\/s3-ep-1-the-key-to-retaining-top-cx-development-talent\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-image col-md-3 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"760\" height=\"760\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/richard-tucker-photo.png\" alt=\"\" ><\/div><div class=\"col-content col-md-9 mt-1 mt-lg-0\"><div class=\"content-container\"><p class=\"text-24\">\u300c\u6700\u521d\u306e\u8ab2\u984c\u306f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a8\u30f3\u30b8\u30cb\u30a2\u3092\u8aac\u5f97\u3057\u3066\u5b9f\u969b\u306e\u958b\u767a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3082\u3089\u3046\u3053\u3068\u3067\u3057\u305f\u3002\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u884c\u3063\u305f\u5f8c\u306b\u3001\u958b\u767a\u8005\u5411\u3051\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u81ea\u7531\u306b\u8aad\u3093\u3067\u3082\u3089\u3044\u307e\u3057\u305f\u3002\u305d\u3057\u3066\u69cb\u7bc9\u306b\u7740\u624b\u3057\u3001Terraform \u306e\u3088\u3046\u306a\u9ad8\u5ea6\u306a\u5074\u9762\u306b\u3064\u3044\u3066\u5b9f\u969b\u306b\u691c\u8a0e\u3057\u59cb\u3081\u307e\u3057\u305f\u3002\u4eca\u3067\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u9054\u306f Genesys \u3092\u4f7f\u3063\u305f\u958b\u767a\u306b\u71b1\u4e2d\u3057\u3066\u3044\u307e\u3059\u3002\u300d<\/p>\n<p class=\"text-16\">&#8211; \u30ea\u30c1\u30e3\u30fc\u30c9\u30fb\u30bf\u30c3\u30ab\u30fc\u6c0f\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u8cac\u4efb\u8005\u3001OVO Energy<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row css=&#8221;.vc_custom_1669151417686{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"h4\" style=\"text-align: center;\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u305d\u306e\u4ed6\u306e\u6a5f\u80fd<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-and-salesforce\"><div class=\"card-body\"><h3 class=\"h5\">Genesys Cloud\u2122 \u3068 Salesforce \u306e\u9023\u643a<\/h3><p>\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\uff08CRM\uff09\u3068\u30b5\u30fc\u30d3\u30b9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08CCaaS\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u7d71\u5408\u306b\u306f\u3001\u30d7\u30ea\u30d3\u30eb\u30c8\u306e Genesys Cloud for Salesforce \u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/servicenow-integration\"><div class=\"card-body\"><h3 class=\"h5\">ServiceNow \u3068\u306e\u9023\u643a<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-architecture\"><div class=\"card-body\"><h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc<\/h3><p>\u591a\u5f69\u306a\u30cd\u30a4\u30c6\u30a3\u30d6\u6a5f\u80fd\u3092\u642d\u8f09\u3002\u3059\u3079\u3066\u3001\u5358\u4e00\u306e\u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\u4e0a\u306b\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-architecture-and-open-platform\"><div class=\"card-body\"><h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u3068\u30aa\u30fc\u30d7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h3><p>\u6280\u8853\u30b9\u30bf\u30c3\u30af\u3092\u6700\u65b0\u5316\u3057\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f\u3055\u305b\u306a\u304c\u3089\u3001\u30bb\u30ad\u30e5\u30a2\u306a\u5e38\u6642\u904b\u7528\u3092\u5b9f\u73fe\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/security-and-compliance\"><div class=\"card-body\"><h3 class=\"h5\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9<\/h3><p>\u904b\u7528\u5834\u6240\u3092\u554f\u308f\u305a\u3001\u9867\u5ba2\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3068\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5b89\u5168\u6027\u3068\u6a5f\u5bc6\u6027\u3092\u78ba\u4fdd\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\"><div class=\"card-body\"><h3 class=\"h5\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/h3><p>\u6295\u8cc7\u52b9\u679c\u306e\u6700\u5927\u5316\uff1a\u65e2\u5b58\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u512a\u79c0\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6709\u52b9\u6d3b\u7528\u3092\u53ef\u80fd\u306b\u3059\u308b\u3001Genesys \u306e\u591a\u5f69\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u898b\u308b<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;card-form-section&#8221;][vc_row css=&#8221;.vc_custom_1669151642993{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"h4\" style=\"text-align: center;\">\u958b\u767a\u8005\u5411\u3051 Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1702351836869{padding-top: 0px !important;padding-bottom: 2.5rem !important;}&#8221;][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-2 scrollable-row\"><div class=\"col-md-6 horizontal-cards item-image grid-item card-col item-image grid_type-\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-and-salesforce\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/featured-img-cloud-and-salesforce-capability.jpg\" height=\"480\" width=\"880\" alt=\"Featured img cloud and salesforce capability\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><h3 class=\"item-title h6\">Genesys Cloud \u3068 Salesforce \u306e\u9023\u643a<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-capabilities\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">\u6a5f\u80fd<\/p><h3 class=\"item-title h6\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-capabilities\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail default-thumb\"><img decoding=\"async\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">\u6a5f\u80fd<\/p><h3 class=\"item-title h6\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/gartner-magic-quadrant-for-contact-center-as-a-service\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/resource_thumbnail-gartner_ccass_2025.png\" height=\"528\" width=\"824\" alt=\"Resource thumbnail gartner ccass 2025\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">\u30ec\u30dd\u30fc\u30c8<\/p><h3 class=\"item-title h6\">Gartner\u00ae Magic Quadrant\u2122 2024\uff1a\u30b5\u30fc\u30d3\u30b9\u578b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08CCaaS\uff09<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221; el_id=&#8221;demo&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h4\">\u4f55\u3092\u69cb\u7bc9\u3067\u304d\u308b\u306e\u304b<\/h2>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30b3\u30fc\u30c9\u3092\u958b\u767a\u3057\u3066\u65b0\u3057\u3044\u30bf\u30a4\u30d7\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8a66\u884c\u3057\u306a\u304c\u3089\u3001\u9867\u5ba2\u306b\u30b5\u30d7\u30e9\u30a4\u30ba\u3084\u30d6\u30e9\u30f3\u30c9\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u611f\u3058\u3055\u305b\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u305d\u3057\u3066\u5f93\u696d\u54e1\u306b\u3001\u5148\u9032\u7684\u306a\u4f01\u696d\u3067\u50cd\u304d\u3001\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3048\u308b\u5145\u5b9f\u611f\u3092\u4e0e\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3057\u3066\u3001\u65b0\u305f\u306a\u53ef\u80fd\u6027\u3092\u60f3\u50cf\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  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value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/523586\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/523586\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"269634\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n  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value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" 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value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" 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name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\u8a73\u7d30\u306f\u3053\u3061\u3089\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4 font-weight-bold\">\u3054\u95a2\u5fc3\u3092\u304a\u5bc4\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u5f0a\u793e\u62c5\u5f53\u3088\u308a\u3001\u6298\u308a\u8fd4\u3057\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u306e\u3054\u9023\u7d61\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;.vc_custom_1738016247008{margin-bottom: 3rem !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<p>[\/vc_column_text]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3001\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u8abf\u6574\u3057\u3066\u3001\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3001\u30d5\u30eb\u6a5f\u80fd\u642d\u8f09\u306e\u6700\u65b0\u30af\u30e9\u30a6\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30a8\u30f3\u30b8\u30f3\u306f\u3001\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u3092\u554f\u308f\u305a\u3001\u3055\u307e\u3056\u307e\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u9867\u5ba2\u60c5\u5831\u3092\u53ce\u96c6\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001ERP \u3084 CRM \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306a\u3069\u306e\u8a18\u9332\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u3082\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3066\u3001\u3042\u3089\u3086\u308b\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5305\u62ec\u7684\u306a\u30d3\u30e5\u30fc\u3092\u51fa\u529b\u3057\u307e\u3059\u3002<\/p>\n<p>AI \u3092\u9069\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u6700\u9069\u5316\u3057\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u9069\u5207\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u6700\u7d42\u7684\u306b\u4f01\u696d\u306f\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u308a\u975e\u5e38\u306b\u9ad8\u3044\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u751f\u307f\u51fa\u3057\u3001\u6700\u5c0f\u9650\u306e\u8ca0\u8377\u3067\u9867\u5ba2\u306e\u610f\u56f3\u306b\u5bfe\u5fdc\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u3001\u9867\u5ba2\u3068\u306e\u4ea4\u6d41\u3092\u3088\u308a\u6df1\u304f\u6709\u610f\u7fa9\u306b\u5909\u3048\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u6700\u65b0\u306e CX \u958b\u767a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u5f93\u6765\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u9055\u3044\u306f\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u6700\u65b0\u306e\u30af\u30e9\u30a6\u30c9\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u5305\u62ec\u7684\u306a\u6a19\u6e96\u30d9\u30fc\u30b9\u306e\u958b\u767a\u74b0\u5883\u3067\u3059\u3002<\/p>\n<ul>\n<li>RESTful API \u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u624b\u6cd5<\/li>\n<li>\u30d1\u30d6\u30ea\u30c3\u30af API<\/li>\n<li>\u696d\u754c\u6a19\u6e96\u306e\u958b\u767a\u8a00\u8a9e\u3068\u30d7\u30ed\u30c8\u30b3\u30eb<\/li>\n<li>SDK \u30e9\u30a4\u30d6\u30e9\u30ea\u30fc\u306e\u7d71\u5408<\/li>\n<li>Web \u30d9\u30fc\u30b9\u306e SaaS \u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u958b\u767a\u30c4\u30fc\u30eb<\/li>\n<li>\u30bb\u30eb\u30d5\u578b\u306e\u6559\u80b2<\/li>\n<li>\u30b3\u30f3\u30c6\u30f3\u30c4\u3084\u958b\u767a\u8005\u30d5\u30a9\u30fc\u30e9\u30e0\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30d1\u30d6\u30ea\u30c3\u30af\u30b5\u30a4\u30c8<\/li>\n<\/ul>\n<p>\u5f93\u6765\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u7570\u306a\u308a\u3001\u6700\u65b0\u306e CX \u958b\u767a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u6700\u521d\u304b\u3089\u958b\u767a\u8005\u3092\u60f3\u5b9a\u3057\u3066\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u958b\u767a\u8005\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u8cfc\u5165\u30c1\u30fc\u30e0\u306b\u52a0\u308f\u308b\u3079\u304d\u3067\u3057\u3087\u3046\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u958b\u767a\u8005\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u5dee\u5225\u5316\u3092\u63a8\u9032\u3059\u308b\u30c1\u30fc\u30e0\u306e\u91cd\u8981\u306a\u4e00\u54e1\u3067\u3059\u3002\u958b\u767a\u8005\u306f\u3001\u7c21\u5358\u306b\u8cfc\u5165\u3084\u8907\u88fd\u304c\u3067\u304d\u306a\u3044\u3082\u306e\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3060\u3051\u306b\u7559\u307e\u3089\u305a\u3001\u3055\u3089\u306b\u6df1\u3044\u30ec\u30d9\u30eb\u3067 CX \u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u63a5\u7d9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3092\u53ef\u80fd\u306b\u3059\u308b\u306e\u304c\u3001\u9069\u5207\u306a\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u958b\u767a\u30c4\u30fc\u30eb\u3001\u30de\u30a4\u30f3\u30c9\u30bb\u30c3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u958b\u767a\u8005\u306e\u4eba\u4ef6\u8cbb\u306f\u6c7a\u3057\u3066\u5b89\u304f\u306a\u304f\u3001\u512a\u79c0\u306a\u4eba\u6750\u3092\u898b\u3064\u3051\u308b\u306e\u3082\u7c21\u5358\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u958b\u767a\u8005\u304c CX \u8cfc\u5165\u30c1\u30fc\u30e0\u306b\u52a0\u308f\u308b\u3053\u3068\u3067\u3001\u8cfc\u5165\u53ef\u80fd\u306a\u30d1\u30c3\u30b1\u30fc\u30b8\u88fd\u54c1\u3084\u5e02\u8ca9\u306e\u6a5f\u80fd\u3078\u306e\u7406\u89e3\u304c\u6df1\u307e\u308a\u307e\u3059\u3002\u958b\u767a\u8005\u306f\u3001CX \u8cfc\u5165\u30c1\u30fc\u30e0\u304c\u628a\u63e1\u3057\u3066\u3044\u306a\u3044\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u3082\u5f71\u97ff\u529b\u3092\u767a\u63ee\u3067\u304d\u308b\u958b\u767a\u4f5c\u696d\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001CX \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3054\u3068\u306b\u30d1\u30c3\u30b1\u30fc\u30b8\u5316\u3055\u308c\u3066\u3044\u308b\u30d3\u30b8\u30cd\u30b9\u6a5f\u80fd\u3068\u958b\u767a\u6a5f\u80fd\u306f\u3001\u5e45\u3068\u5965\u884c\u304d\u306b\u5927\u304d\u306a\u5dee\u7570\u304c\u3042\u308a\u307e\u3059\u3002\u958b\u767a\u8005\u304c\u81ea\u3089\u3053\u3046\u3057\u305f\u9055\u3044\u3092\u7406\u89e3\u3057\u3001\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u3067\u304d\u308b\u3060\u3051\u65e9\u3044\u6bb5\u968e\u304b\u3089\u5dee\u5225\u5316\u3092\u56f3\u308a\u3064\u3064\u3001\u958b\u767a\u8005\u304c\u72ec\u81ea\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u3046\u3048\u3067\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div 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