{"id":523583,"date":"2024-06-12T08:41:28","date_gmt":"2024-06-12T15:41:28","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/security-and-compliance"},"modified":"2026-01-04T22:15:46","modified_gmt":"2026-01-05T06:15:46","slug":"security-and-compliance","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/security-and-compliance","title":{"rendered":"\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; vib=&#8221;enable&#8221; css=&#8221;.vc_custom_1707204122633{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e<br \/>\n\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068<br \/>\n\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u5f37\u5316\u306f\u5fc5\u9808<\/h1>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-center  vc_custom_1720078187080\"><a role=\"button\"  class=\"btn btn-primary\" href=\"#demo\" target=\"\" rel=\"\">\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3059\u308b<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"\/ja-jp\/company\/trust\" target=\"\" rel=\"\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068<br \/>\n\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u4e0d\u5b89\u3092\u89e3\u6d88<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u4e16\u754c\u4e2d\u306e\u30c7\u30fc\u30bf\u3092\u4fdd\u8b77<\/h3>\n<p>\u30a8\u30f3\u30c9\u30c4\u30fc\u30a8\u30f3\u30c9\u306e\u6697\u53f7\u5316\u3001\u53b3\u683c\u306a\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u3001\u53b3\u5bc6\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30dd\u30ea\u30b7\u30fc\u3067\u30c7\u30fc\u30bf\u304c\u4fdd\u8b77\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u5b89\u5fc3\u3057\u3066\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u30b7\u30f3\u30d7\u30eb\u306b\u5b9f\u73fe<\/h3>\n<p>\u5e83\u7bc4\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u8a8d\u5b9a\u3084\u8a8d\u8a3c\u3092\u6d3b\u7528\u3057\u3066\u3001\u8907\u96d1\u306a\u30b0\u30ed\u30fc\u30d0\u30eb\u898f\u5236\u74b0\u5883\u4e0b\u3067\u3082\u78ba\u5b9f\u306b\u4e8b\u696d\u904b\u55b6\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u4f53\u5236\u3092\u6539\u5584<\/h3>\n<p>Genesys \u306e\u5171\u6709\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30e2\u30c7\u30eb\u306a\u3089\u3001\u904b\u7528\u4e0a\u306e\u8cac\u4efb\u3068\u30b3\u30b9\u30c8\u3092\u8efd\u6e1b\u3067\u304d\u307e\u3059\u3002\u81ea\u793e\u5358\u72ec\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u3088\u308a\u3082\u52b9\u679c\u7684\u3067\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u30d3\u30b8\u30cd\u30b9\u3092\u5b88\u308b\u305f\u3081\u306e\u5805\u7262\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u591a\u5c64\u5f0f\u306e\u9632\u5fa1<\/h3>\n<p>Genesys \u3067\u306f\u3001\u30c7\u30fc\u30bf\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u6a5f\u5bc6\u6027\u3001\u5b8c\u5168\u6027\u3001\u5229\u7528\u53ef\u80fd\u6027\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u591a\u5c64\u5f0f\u306e\u9632\u5fa1\u6226\u7565\u3092\u63a1\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u624b\u6cd5\u3067\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30e1\u30ab\u30cb\u30ba\u30e0\u3068\u5236\u5fa1\u306e\u8907\u6570\u306e\u5c64\u3092\u5b9f\u88c5\u3057\u307e\u3059\u3002\u5236\u5fa1\u304c 1 \u3064\u5931\u6557\u3057\u305f\u308a\u3001\u8106\u5f31\u6027\u304c\u60aa\u7528\u3055\u308c\u305f\u308a\u3057\u305f\u5834\u5408\u306f\u3001\u30ea\u30b9\u30af\u3092\u8efd\u6e1b\u3059\u308b\u5225\u306e\u5c64\u304c\u5b9f\u88c5\u3055\u308c\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u30c7\u30fc\u30bf\u6697\u53f7\u5316<\/h3>\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u306f\u3059\u3079\u3066\u3001\u8ee2\u9001\u6642\u3082\u4fdd\u5b58\u6642\u3082\u6697\u53f7\u5316\u3055\u308c\u307e\u3059\u3002\u4fdd\u5b58\u4e2d\u306e\u30c7\u30fc\u30bf\u306b\u306f AES 256 \u30ad\u30fc\u6697\u53f7\u5316\u3092\u3001\u8ee2\u9001\u4e2d\u306e\u30c7\u30fc\u30bf\u306b\u306f TLS 1.2 \u4ee5\u4e0a\u306e\u6697\u53f7\u5316\u3092\u4f7f\u7528\u3059\u308b HTTPS \u3092\u4f7f\u7528\u3057\u307e\u3059\u3002Genesys \u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u30ec\u30d9\u30eb\u306e\u6697\u53f7\u5316\u306b\u52a0\u3048\u3066\u3001\u901a\u8a71\u8a18\u9332\u306e\u3088\u3046\u306a\u6a5f\u5bc6\u30c7\u30fc\u30bf\u306b\u306f\u3001\u4f01\u696d\u3054\u3068\u306b\u56fa\u6709\u306e\u6697\u53f7\u5316\u30ad\u30fc\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc<\/h3>\n<p>\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u4fdd\u8b77\u306e\u91cd\u8981\u5ea6\u304c\u5168\u4e16\u754c\u3067\u9ad8\u307e\u308b\u306b\u4f34\u3044\u3001\u898f\u5236\u306e\u6539\u6b63\u3084\u5730\u57df\u57fa\u6e96\u3092\u5e38\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u306f\u56f0\u96e3\u3067\u3059\u3002Genesys \u306e\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u57fa\u6e96\u3068\u8a2d\u5b9a\u53ef\u80fd\u30c4\u30fc\u30eb\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u3084\u62e0\u70b9\u306b\u304a\u3044\u3066\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u306b\u52b9\u679c\u7684\u3067\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">ID \u3068\u30a2\u30af\u30bb\u30b9\u5236\u5fa1<\/h3>\n<p>SAML 2.0 \u306e\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30fc\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u4f7f\u7528\u3057\u305f\u30b7\u30f3\u30b0\u30eb\u30fb\u30b5\u30a4\u30f3\u30fb\u30aa\u30f3\u3067\u30a2\u30af\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002\u591a\u8981\u7d20\u8a8d\u8a3c\u306b\u3088\u308a\u3001\u4fdd\u8b77\u5c64\u3092\u8ffd\u52a0\u3057\u307e\u3059\u3002\u8a2d\u5b9a\u53ef\u80fd\u306a\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3067\u306f\u3001\u6700\u5c0f\u6a29\u9650\u306e\u539f\u5247\u3068\u30ed\u30fc\u30eb\u30d9\u30fc\u30b9\u306e\u5236\u5fa1\u30e1\u30ab\u30cb\u30ba\u30e0\u3092\u4f7f\u7528\u3057\u3001\u76e3\u67fb\u30ed\u30b0\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30fc\u3092\u8ffd\u8de1\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc<\/h3>\n<p>Amazon Web Services\uff08AWS\uff09\u5185\u3067\u306f\u3001Genesys Cloud \u306e\u672c\u756a\u30b5\u30fc\u30d3\u30b9\u3068\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u4eee\u60f3\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30af\u30e9\u30a6\u30c9\uff08VPC\uff09\u3067\u8ad6\u7406\u7684\u306b\u5206\u96e2\u3055\u308c\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u304c\u5f37\u5316\u3055\u308c\u307e\u3059\u3002VPC \u3078\u306e\u3059\u3079\u3066\u306e\u63a5\u7d9a\u306f\u3001\u30d1\u30d6\u30ea\u30c3\u30af\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u4ecb\u3057\u3066 HTTPS \u3068 TLS 1.2 \u3067\u4fdd\u8b77\u3055\u308c\u307e\u3059\u3002Genesys \u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30b0\u30eb\u30fc\u30d7\u3001\u30ed\u30fc\u30c9\u30d0\u30e9\u30f3\u30b5\u30fc\u3001\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5404\u8a2d\u5b9a\u306b\u95a2\u3059\u308b AWS \u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306b\u5f93\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u30bb\u30ad\u30e5\u30a2\u306a API<\/h3>\n<p>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 API \u306f\u3001OAuth 2.0 \u4ed5\u69d8\u306b\u5f93\u3044\u30bb\u30ad\u30e5\u30a2\u306b\u8a8d\u8a3c\u3057\u307e\u3059\u3002\u30ec\u30fc\u30c8\u5236\u9650\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5b89\u5b9a\u6027\u3092\u78ba\u4fdd\u3057\u3001\u60aa\u610f\u306e\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u62d2\u5426\u653b\u6483\u304b\u3089\u4fdd\u8b77\u3057\u307e\u3059\u3002RESTful API \u306b\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u4e0a\u306e\u56fa\u6709\u306e\u5229\u70b9\u304c\u3042\u308a\u3001\u30c7\u30fc\u30bf\u3092\u6697\u53f7\u5316\u3057\u3066\u8ee2\u9001\u3001\u30b9\u30c6\u30fc\u30c8\u30ec\u30b9\u6027\u3001\u304d\u3081\u7d30\u304b\u306a\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u304c\u53ef\u80fd\u3067\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u904b\u7528\u4e0a\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc<\/h3>\n<p>Genesys \u306f\u3001\u7d99\u7d9a\u7684\u306a\u8106\u5f31\u6027\u30b9\u30ad\u30e3\u30f3\u3001\u4fb5\u5165\u30c6\u30b9\u30c8\u3001\u5c0e\u5165\u524d\u30c1\u30a7\u30c3\u30af\u3092\u5b9f\u65bd\u3057\u3066\u3001\u6f5c\u5728\u7684\u306a\u30ea\u30b9\u30af\u3092\u56de\u907f\u3057\u307e\u3059\u3002\u30db\u30b9\u30c8\u30d9\u30fc\u30b9\u3068\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30d9\u30fc\u30b9\u306e\u4fb5\u5165\u691c\u77e5\u30b7\u30b9\u30c6\u30e0\u304c\u3001\u7591\u308f\u3057\u3044\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30fc\u3092\u76e3\u8996\u3057\u307e\u3059\u3002\u7279\u5b9a\u3055\u308c\u305f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30ea\u30b9\u30af\u306f\u8fc5\u901f\u306b\u4fee\u5fa9\u3055\u308c\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u7269\u7406\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc<\/h3>\n<p>AWS \u306f\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u5236\u5fa1\u306b\u306f\u3001\u30d5\u30a7\u30f3\u30b7\u30f3\u30b0\u3001\u30a6\u30a9\u30fc\u30eb\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30b9\u30bf\u30c3\u30d5\u3001\u30d3\u30c7\u30aa\u76e3\u8996\u3001\u4fb5\u5165\u691c\u77e5\u30b7\u30b9\u30c6\u30e0\u306a\u3069\u306e\u5883\u754c\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002AWS \u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u306b\u5bfe\u3059\u308b\u7269\u7406\u7684\u30a2\u30af\u30bb\u30b9\u306f\u30ed\u30b0\u306b\u8a18\u9332\u3001\u76e3\u8996\u3001\u4fdd\u6301\u3055\u308c\u308b\u305f\u3081\u3001\u5185\u90e8\u30e6\u30fc\u30b6\u30fc\u306b\u3088\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u8105\u5a01\u306e\u30ea\u30b9\u30af\u304c\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-22\">\u7d44\u7e54\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc<\/h3>\n<p>Genesys \u306e\u60c5\u5831\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30c1\u30fc\u30e0\u306f\u5e38\u6642\u7a3c\u50cd\u3057\u3066\u304a\u308a\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3001\u76e3\u67fb\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30ea\u30b9\u30af\u7ba1\u7406\u3092\u62c5\u5f53\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u306b\u6bce\u5e74\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u4fee\u4e86\u3092\u8ab2\u3057\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/state-of-cx-report\" target=\"_blank\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"440\" height=\"240\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/resource-thumb-state-of-cx-2024-clean.png\" alt=\"resource-thumb-state-of-cx-2024-clean\" ><\/div><div class=\"card-body\"><p class=\"h2 font-weight-bold\">59%<\/p>\n<p class=\"text-22 mb-4\">\u4f01\u696d\u306b\u74b0\u5883\u9762\u3001\u793e\u4f1a\u9762\u3001\u502b\u7406\u9762\u3067\u671f\u5f85\u3059\u308b\u5206\u91ce\u306f\u3001\u30c7\u30fc\u30bf\u4fdd\u8b77\u3068\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3068\u56de\u7b54\u3057\u305f\u6d88\u8cbb\u8005\u306e\u5272\u5408<\/p>\n<p class=\"font-weight-bold\">\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u73fe\u72b6\u300d\u3001Genesys\u30012023 \u5e74<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">\u9867\u5ba2\u304b\u3089\u306e\u4fe1\u983c\u3068<br \/>\n\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u3092\u9ad8\u3081\u308b<\/h2>\n<p>Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u4e16\u754c\u4e2d\u306e\u6570\u5343\u793e\u306e\u304a\u5ba2\u69d8\u304b\u3089\u4fe1\u983c\u3092\u5f97\u3066\u304a\u308a\u3001\u516c\u5171\u90e8\u9580\u3001\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u3001\u533b\u7642\u3001\u516c\u76ca\u4e8b\u696d\u306a\u3069\u306e\u898f\u5236\u306e\u53b3\u3057\u3044\u696d\u754c\u3067\u30c7\u30fc\u30bf\u3092\u4fdd\u8b77\u3057\u3066\u3044\u307e\u3059\u3002Genesys \u306e\u5305\u62ec\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u624b\u6cd5\u306f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u30fc\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u4eba\u6750\u306b\u307e\u3067\u53ca\u3073\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3068\u30d3\u30b8\u30cd\u30b9\u60c5\u5831\u306e\u5b89\u5168\u6027\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3001\u30a2\u30af\u30bb\u30b9\u6027\u304c\u78ba\u4fdd\u3055\u308c\u308b\u305f\u3081\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306b\u3064\u3044\u3066\u5fc3\u914d\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u306b\u5c02\u5ff5\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_column_text]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306b\u30b3\u30df\u30c3\u30c8\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u306f<\/h2>\n<p style=\"text-align: center;\">Genesys \u306b\u3068\u3063\u3066\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u4fe1\u983c\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u3067\u3059\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306b\u5bfe\u3059\u308b Genesys \u306e\u5305\u62ec\u7684\u306a\u624b\u6cd5\u306f\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u4f01\u696d\u6587\u5316\u5168\u4f53\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u76e3\u8996\u3001\u52b9\u679c\u7684\u306a\u30ea\u30b9\u30af\u7ba1\u7406\u3001\u4e00\u8cab\u3057\u305f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u6163\u884c\u3001\u53b3\u683c\u306a\u76e3\u67fb\u3001\u7d99\u7d9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u5b8c\u5168\u306a\u900f\u660e\u6027\u306e\u539f\u5247\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n<p style=\"text-align: center;\">\u30c7\u30fc\u30bf\u306e\u5b89\u5168\u6027\u3068\u30d3\u30b8\u30cd\u30b9\u306e\u4fdd\u8b77\u3092\u6700\u512a\u5148\u306b\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b\u305f\u3081\u3001\u304a\u5ba2\u69d8\u306f\u5b89\u5fc3\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u3092\u904b\u55b6\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-lg-offset-2&#8243;][vc_single_image image=&#8221;507968&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-black h5\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30c1\u30fc\u30e0\u306e\u8ca0\u62c5\u3068\u30b3\u30b9\u30c8\u3092\u524a\u6e1b<\/h3>\n<p>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u7ba1\u7406\u306b\u95a2\u3059\u308b\u8cac\u4efb\u306f\u3001Genesys\u3001\u30af\u30e9\u30a6\u30c9\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3001\u3054\u5229\u7528\u4f01\u696d\u306e\u9593\u3067\u5171\u6709\u3055\u308c\u307e\u3059\u3002AWS \u306f\u3001\u30af\u30e9\u30a6\u30c9\u30fb\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u30fc\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u904b\u7528\u3057\u3001\u7ba1\u7406\u3057\u307e\u3059\u3002Genesys \u306f\u3001\u30af\u30e9\u30a6\u30c9\u3067\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u7ba1\u7406\u3057\u307e\u3059\u3002\u3054\u5229\u7528\u4f01\u696d\u306f\u3001Genesys Cloud \u3092\u4f7f\u7528\u3059\u308b\u4f01\u696d\u5185\u3067\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306e\u8cac\u4efb\u3092\u8ca0\u3044\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u8cac\u4efb\u3092\u5206\u62c5\u3059\u308c\u3070\u3001\u904b\u7528\u4e0a\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u4f01\u696d\u5358\u72ec\u3067\u540c\u7a0b\u5ea6\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u7dad\u6301\u3059\u308b\u3088\u308a\u3082\u30b3\u30b9\u30c8\u52b9\u7387\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-black h5\">\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u6295\u8cc7\u3057\u30d3\u30b8\u30cd\u30b9\u3092\u4fdd\u8b77<\/h3>\n<p>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30d7\u30ed\u30c8\u30b3\u30eb\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u3092\u65e2\u5b58\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u7d71\u5408\u3059\u308b\u306e\u306f\u512a\u308c\u305f\u65b9\u6cd5\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u6700\u521d\u304b\u3089\u30af\u30e9\u30a6\u30c9\u30cd\u30a4\u30c6\u30a3\u30d6\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u7d44\u307f\u8fbc\u3080\u65b9\u304c\u3055\u3089\u306b\u512a\u308c\u3066\u3044\u307e\u3059\u3002Genesys \u3067\u306f\u3001DevOps \u306e\u5b9f\u65bd\u306b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u304c\u6df1\u3044\u968e\u5c64\u307e\u3067\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002Genesys \u306e\u958b\u767a\u30c1\u30fc\u30e0\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306e\u539f\u5247\u3092\u9075\u5b88\u3057\u306a\u304c\u3089\u3001Web \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306b\u3064\u3044\u3066\u5b9a\u671f\u7684\u306b\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002\u72ec\u7acb\u3057\u305f\u88fd\u54c1\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30c1\u30fc\u30e0\u306f\u3001\u65b0\u6a5f\u80fd\u306e\u30ea\u30ea\u30fc\u30b9\u524d\u306b\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30b3\u30fc\u30c9\u306e\u53b3\u683c\u306a\u30ec\u30d3\u30e5\u30fc\u3068\u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3057\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"text-black h5\">\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u4fc3\u9032<\/h3>\n<p>\u73fe\u5728\u306e\u30c7\u30b8\u30bf\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u4e16\u754c\u306b\u304a\u3044\u3066\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u898f\u5236\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u306f\u9ad8\u5ea6\u306a\u6280\u8853\u3092\u8981\u3057\u307e\u3059\u304c\u3001\u9069\u5207\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u9078\u3079\u3070\u554f\u984c\u3092\u7c21\u5358\u306b\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002Genesys \u306f\u3001\u696d\u754c\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3001\u95a2\u9023\u6027\u306e\u9ad8\u3044\u56fd\u969b\u57fa\u6e96\u306b\u52a0\u3048\u3001\u56fd\u5185\u306e\u6cd5\u5f8b\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002Genesys \u304c\u5e45\u5e83\u3044<a href=\"https:\/\/www.genesys.com\/?page_id=447613\">\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa<\/a>\u3092\u7dad\u6301\u3057\u3066\u3044\u308b\u3053\u3068\u306f\u3001\u304a\u5ba2\u69d8\u304c\u3069\u306e\u3088\u3046\u306a\u696d\u754c\u3084\u5730\u57df\u3067\u4e8b\u696d\u3092\u5c55\u958b\u3057\u3066\u3044\u3066\u3082\u3001\u898f\u5236\u3084\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u30cb\u30fc\u30ba\u4ee5\u4e0a\u306e\u57fa\u6e96\u3092\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30bb\u30ad\u30e5\u30a2\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3059\u308b Genesys \u306e\u5b9f\u529b\u3068\u53d6\u308a\u7d44\u307f\u3092\u5b9f\u8a3c\u3059\u308b\u3082\u306e\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5 text-black\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u5b89\u5fc3\u306e\u78ba\u4fdd<\/h3>\n<p>Genesys \u3067\u306f\u3001\u904b\u7528\u65b9\u6cd5\u306b\u304a\u3044\u3066\u30aa\u30fc\u30d7\u30f3\u6027\u3068\u900f\u660e\u6027\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002Genesys \u306e<a href=\"https:\/\/www.genesys.com\/ja-jp?page_id=405024\">\u30c8\u30e9\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc<\/a>\u306f\u3001Genesys \u306e<a href=\"https:\/\/library.genesys.com\/m\/61ce63df8569f705\/original\/Customer-GC-environment-hardening-guide.pdf\" target=\"_blank\" rel=\"noopener\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9<\/a>\u3068\u5e45\u5e83\u3044\u696d\u754c\u3084\u898f\u5236\u306e\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306b\u95a2\u3059\u308b\u8a73\u7d30\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001Genesys \u306e\u30e9\u30a4\u30d0\u30b7\u30fc\u30dd\u30ea\u30b7\u30fc\u3084 SLA \u306a\u3069\u3001Genesys Cloud \u306e<a href=\"https:\/\/help.genesys.cloud\/articles\/about-legal\/\" target=\"_blank\" rel=\"noopener\">\u6cd5\u7684\u5951\u7d04<\/a>\u306b\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<a href=\"https:\/\/status.mypurecloud.com\/\" target=\"_blank\" rel=\"noopener\">\u30b9\u30c6\u30fc\u30bf\u30b9\u30dd\u30fc\u30bf\u30eb<\/a>\u3067\u306f\u3001Genesys Cloud \u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3068\u904e\u53bb\u306e\u904b\u7528\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3084\u3001\u5b9a\u671f\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002Genesys \u306e <a href=\"https:\/\/www.genesys.com\/?post_type=collateral&amp;p=113653\">AI \u502b\u7406\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/a>\u3068<a href=\"https:\/\/www.genesys.com\/ja-jp\/company\/sustainability\">\u6301\u7d9a\u53ef\u80fd\u6027\u3078\u306e\u53d6\u308a\u7d44\u307f<\/a>\u306b\u3064\u3044\u3066\u3082\u8a18\u8f09\u3057\u3066\u3044\u307e\u3059\u3002\u5730\u7403\u306e\u672a\u6765\u306b\u7a4d\u6975\u7684\u306b\u8ca2\u732e\u3059\u308b\u3068\u3044\u3046 Genesys \u306e\u53d6\u308a\u7d44\u307f\u3092\u304a\u5206\u304b\u308a\u3044\u305f\u3060\u3051\u308b\u306f\u305a\u3067\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h2 class=\"h4\" style=\"text-align: center;\">Genesys \u306e\u304a\u5ba2\u69d8\u306e\u58f0<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column]<div class=\"component-customer-carousel default-layout\" data-current-active=\"0\" data-layout=\"default\" data-count=\"2\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item active\"><a class=\"logo-nav\" aria-label=\"View Unisys story\" title=\"Unisys\" href=\"#535978\"><img decoding=\"async\" class=\"company-logo\" alt=\"Unisys x280png\" src=\"https:\/\/www.genesys.com\/media\/Unisys_x280png.png\" width=\"280\" height=\"55\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View NSPCC story\" title=\"NSPCC\" href=\"#225947\"><img decoding=\"async\" class=\"company-logo\" alt=\"Nspcc logo online psdft\" src=\"https:\/\/www.genesys.com\/media\/nspcc_logo_online_psdft.png\" width=\"250\" height=\"61\"><\/a><\/div><\/div><div class=\"carousel-content-col\"><button aria-label=\"Previous panel\" title=\"Previous panel\" class=\"prev-control carousel-controls hidden\"><\/button><div class=\"customer-content active\" data-href=\"535978\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/unisys\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Unisys hero\" src=\"https:\/\/www.genesys.com\/media\/Unisys_hero.jpg\" width=\"626\" height=\"352\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u300c\u304a\u5ba2\u69d8\u306e\u6700\u512a\u5148\u8ab2\u984c\u306f\u3001\u52b9\u679c\u7684\u306a\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30ef\u30fc\u30af\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u306b\u306f\u3001\u8fc5\u901f\u306a\u30e6\u30fc\u30b6\u30fc\u30fb\u30b5\u30dd\u30fc\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u5b89\u5168\u6027\u3068\u4fe1\u983c\u6027\u306b\u512a\u308c\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f\u3059\u308b\u30af\u30e9\u30a6\u30c9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5fc5\u8981\u3067\u3057\u305f\u3002\u300d<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><div class=\"customer-content\" data-href=\"225947\" data-index=\"1\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/customer-stories\/nspcc\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Phtoshopdraft\" src=\"https:\/\/www.genesys.com\/media\/phtoshopdraft-1.png\" width=\"626\" height=\"345\"><\/div><div class=\"customer-quote-col\"><p class=\"quote-content mb-2 quote-size-xl\">\u300cWe wanted to extend reach and improve access to services by adding digital and social channels, while still keeping privacy top of mind.\u300d<\/p><p class=\"customer-name text-18 font-weight-bold mb-0\">Ray Bilsby<\/p><p class=\"customer-title\">CIO, NSPCC<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><button aria-label=\"Next panel\" title=\"Next panel\" class=\"next-control carousel-controls\"><\/button><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row css=&#8221;.vc_custom_1669151417686{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">Genesys \u304c\u63d0\u4f9b\u3059\u308b\u305d\u306e\u4ed6\u306e\u6a5f\u80fd<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-and-salesforce\"><div class=\"card-body\"><h3 class=\"h5\">Genesys Cloud\u2122 \u3068 Salesforce \u306e\u9023\u643a<\/h3><p>\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\uff08CRM\uff09\u3068\u30b5\u30fc\u30d3\u30b9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08CCaaS\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u7d71\u5408\u306b\u306f\u3001\u30d7\u30ea\u30d3\u30eb\u30c8\u306e Genesys Cloud for Salesforce \u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/servicenow-integration\"><div class=\"card-body\"><h3 class=\"h5\">ServiceNow \u3068\u306e\u9023\u643a<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-architecture\"><div class=\"card-body\"><h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc<\/h3><p>\u591a\u5f69\u306a\u30cd\u30a4\u30c6\u30a3\u30d6\u6a5f\u80fd\u3092\u642d\u8f09\u3002\u3059\u3079\u3066\u3001\u5358\u4e00\u306e\u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\u4e0a\u306b\u69cb\u7bc9\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/cloud-architecture-and-open-platform\"><div class=\"card-body\"><h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u30fc\u3068\u30aa\u30fc\u30d7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/h3><p>\u6280\u8853\u30b9\u30bf\u30c3\u30af\u3092\u6700\u65b0\u5316\u3057\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f\u3055\u305b\u306a\u304c\u3089\u3001\u30bb\u30ad\u30e5\u30a2\u306a\u5e38\u6642\u904b\u7528\u3092\u5b9f\u73fe\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/integrations-apps\"><div class=\"card-body\"><h3 class=\"h5\">\u9023\u643a\u3068\u30a2\u30d7\u30ea<\/h3><p>\u6295\u8cc7\u52b9\u679c\u306e\u6700\u5927\u5316\uff1a\u65e2\u5b58\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u512a\u79c0\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6709\u52b9\u6d3b\u7528\u3092\u53ef\u80fd\u306b\u3059\u308b\u3001Genesys \u306e\u591a\u5f69\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/development\"><div class=\"card-body\"><h3 class=\"h5\">\u958b\u767a<\/h3><p>\u5927\u898f\u6a21\u306a\u6226\u7565\u7684\u4fa1\u5024\u306e\u69cb\u7bc9\u3092\u53ef\u80fd\u306b\u3059\u308b\u3001API \u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u30aa\u30fc\u30d7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u6700\u65b0\u306e\u958b\u767a\u8005\u7528\u30c4\u30fc\u30eb\u3002\u8fc5\u901f\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"btn-container justify-content-center \"><a role=\"button\"  class=\"arrow arrow-primary\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u898b\u308b<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;card-form-section&#8221;][vc_row css=&#8221;.vc_custom_1720190159711{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\" style=\"text-align: center;\">\u30d3\u30b8\u30cd\u30b9\u4fdd\u8b77\u306b\u95a2\u3059\u308b\u305d\u306e\u4ed6\u306e\u8a18\u4e8b<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1720190166602{padding-top: 0px !important;padding-bottom: 2.5rem !important;}&#8221;][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-3 scrollable-row\"><div class=\"col-md-4 vertical-cards item-image grid-item card-col item-image grid_type-\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/developer.genesys.cloud\/\" target=\"_blank\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/genesys-cloud-developer-center-thumbnail.jpg\" height=\"480\" width=\"880\" alt=\"Genesys cloud developer center thumbnail\"><\/div><div class=\"card-body text-col\"><h3 class=\"item-title h6\">Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u6982\u8981<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards item-image grid-item card-col item-image grid_type-\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/developer.genesys.cloud\/\" target=\"_blank\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/genesys-cloud-developer-forum-thumbnail.jpg\" height=\"480\" width=\"880\" alt=\"Genesys cloud developer forum thumbnail\"><\/div><div class=\"card-body text-col\"><h3 class=\"item-title h6\">Genesys Cloud \u958b\u767a\u8005\u30bb\u30f3\u30bf\u30fc<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/critical-capabilities-for-contact-center-as-a-service\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/CC-25_Resource-landing-824x528-px-glass.png\" height=\"528\" width=\"824\" alt=\"Cc &#8217;25 resource landing 824&#215;528 px glass\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">\u30ec\u30dd\u30fc\u30c8<\/p><h3 class=\"item-title h6\">Genesys Cloud \u958b\u767a\u8005\u30d5\u30a9\u30fc\u30e9\u30e0<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2 class=\"h4\">\u5927\u5207\u306a\u8cc7\u7523\u3092\u5b88\u308b<\/h2>\n<p>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u3092\u6020\u308c\u3070\u3001\u8a55\u4fa1\u306e\u4e0b\u843d\u3001\u6d88\u8cbb\u8005\u306e\u4fe1\u983c\u3068\u4fe1\u7528\u306e\u55aa\u5931\u3001\u8a34\u8a1f\u306e\u53ef\u80fd\u6027\u3001\u53ce\u76ca\u306e\u6e1b\u5c11\u3068\u3044\u3063\u305f\u5927\u304d\u306a\u640d\u5931\u3092\u62db\u304d\u307e\u3059\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u3092\u6020\u308b\u4f01\u696d\u306f\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u3092\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u306b\u9867\u5ba2\u3092\u596a\u308f\u308c\u307e\u3059\u3002Genesys \u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3067\u3001\u6b63\u3057\u3044\u77e5\u8b58\u3068\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3066\u6700\u65b0\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u57fa\u6e96\u3092\u6e80\u305f\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305a\u306f\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002Genesys \u304c\u3069\u306e\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u308b\u304b\u3054\u8aac\u660e\u3044\u305f\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/523583\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/523583\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"523586\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3001\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u9023\u7d61\u3059\u308b\u3053\u3068\u306b\u540c\u610f\u3057\u307e\u3059<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5e0c\u671b\u3059\u308b<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3059\u308b\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\u30c7\u30e2\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3059\u308b\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4 font-weight-bold\">\u3054\u95a2\u5fc3\u3092\u304a\u5bc4\u305b\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u5f0a\u793e\u62c5\u5f53\u3088\u308a\u3001\u6298\u308a\u8fd4\u3057\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u306e\u3054\u9023\u7d61\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3 font-weight-bold\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3068\u306f\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3068\u306f\u3001\u5730\u57df\u3001\u9023\u90a6\u3001\u56fd\u969b\u7684\u306a\u898f\u5236\u6a5f\u95a2\u3084\u7acb\u6cd5\u6a5f\u95a2\u306b\u3088\u308a\u5b9a\u3081\u3089\u308c\u305f\u4e00\u9023\u306e\u898f\u5236\u3001\u57fa\u6e96\u3001\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u9075\u5b88\u3059\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u500b\u4eba\u30c7\u30fc\u30bf\u3092\u4fdd\u8b77\u3057\u3066\u9867\u5ba2\u306e\u4fe1\u983c\u3092\u7dad\u6301\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u7d99\u7d9a\u6027\u3092\u78ba\u4fdd\u3057\u3001\u7f70\u91d1\u3084\u5211\u7f70\u3092\u56de\u907f\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u7d20\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3069\u306e\u3088\u3046\u306a\u898f\u5236\u306b\u6e96\u62e0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u56fd\u3084\u696d\u754c\u3001\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u306b\u3088\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304c\u5b88\u308b\u3079\u304d\u30eb\u30fc\u30eb\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u6cd5\u5f8b\u3084\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u306f\u4e00\u822c\u7684\u306b\u3001\u30c7\u30fc\u30bf\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u78ba\u4fdd\u3057\u306a\u304c\u3089\u3001\u4e0d\u6b63\u884c\u70ba\u3084\u30c7\u30fc\u30bf\u6f0f\u6d29\u3092\u9632\u6b62\u3059\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306b\u95a2\u3059\u308b\u696d\u754c\u57fa\u6e96\u306f\u4e16\u754c\u5404\u56fd\u3067\u7570\u306a\u308b\u3082\u306e\u3067\u3059\u304c\u3001\u5171\u901a\u3057\u305f\u6cd5\u4ee4\u3082\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u96fb\u8a71\u6d88\u8cbb\u8005\u4fdd\u8b77\u6cd5\uff08TCPA\uff09\u3001\u4e00\u822c\u30c7\u30fc\u30bf\u4fdd\u8b77\u898f\u5247\uff08GDPR\uff09\u3001\u30ab\u30fc\u30c9\u6240\u6709\u8005\u30c7\u30fc\u30bf\u3092\u4fdd\u8b77\u3059\u308b\u305f\u3081\u306b\u7b56\u5b9a\u3055\u308c\u305f\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u696d\u754c\u306e\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u57fa\u6e96\uff08PCI-DSS\uff09\u306a\u3069\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u78ba\u4fdd\u3059\u308b\u305f\u3081\u306b\u3001Genesys \u306f\u898f\u5236\u306e\u5909\u66f4\u306b\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys \u306f\u3001\u8907\u6570\u306e\u72ec\u7acb\u3057\u305f\u7b2c\u4e09\u8005\u6a5f\u95a2\u3068\u5b9a\u671f\u7684\u306b\u95a2\u308f\u308a\u306a\u304c\u3089\u3001Genesys \u304c\u6301\u3064\u8a8d\u5b9a\u306b\u5fc5\u8981\u306a\u76e3\u67fb\u3092\u5b9f\u65bd\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001Genesys \u306e\u6cd5\u52d9\u30c1\u30fc\u30e0\u306f\u3001\u898f\u5247\u3084\u898f\u5236\u3092\u5b9a\u671f\u7684\u306b\u898b\u76f4\u3057\u3066\u3001\u6cd5\u898f\u5236\u306b\u5909\u66f4\u3084\u8ffd\u52a0\u304c\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30dd\u30ea\u30b7\u30fc\u3068\u624b\u9806\u3092\u6700\u65b0\u306e\u57fa\u6e96\u306b\u5408\u308f\u305b\u3066\u66f4\u65b0\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys \u306b\u306f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div 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