{"id":513335,"date":"2024-04-19T11:20:21","date_gmt":"2024-04-19T18:20:21","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=capabilities&#038;p=513335"},"modified":"2025-08-19T18:27:07","modified_gmt":"2025-08-20T01:27:07","slug":"byoc-cloud","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/byoc-cloud","title":{"rendered":"\u30af\u30e9\u30a6\u30c9\u3067\u5b8c\u7d50\u3059\u308b\u3001\u67d4\u8edf\u6027\u306e\u3042\u308b\u56de\u7dda\u53ce\u5bb9\u5f62\u5f0f"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;571812&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>BYOCC \u3067 AI \u30d9\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">\u67d4\u8edf\u6027\u306e\u6700\u5927\u5316\u3002\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3002\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0 AI \u306e\u6d3b\u7528\u3002<\/h2>\n<p>\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u304b\u3089\u5c0f\u58f2\u696d\u3001\u30d8\u30eb\u30b9\u30b1\u30a2\u307e\u3067\u3001\u591a\u304f\u306e\u65e5\u672c\u4f01\u696d\u304c BYOCC\uff08Bring Your Own Carrier \u2014 Cloud\uff09\u3092\u63a1\u7528\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u55b6\u3092\u6700\u9069\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u72ec\u81ea\u306e\u30af\u30e9\u30a6\u30c9\u30ad\u30e3\u30ea\u30a2\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u30a8\u30c3\u30b8\u8a2d\u5099\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002Genesys Cloud AI \u3092\u6d3b\u7528\u3057\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u9032\u5316\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u3067\u304d\u308b\u4fca\u654f\u6027\u3092\u624b\u306b\u5165\u308c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u3067\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0 AI \u6a5f\u80fd\u3092\u6d3b\u7528<\/h3>\n<p>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306b\u5236\u9650\u3055\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u51e6\u7406\u3092\u5fc5\u8981\u3068\u3059\u308b\u9ad8\u5ea6\u306a Genesys Cloud AI \u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u63a5\u7d9a\u3067\u30b3\u30b9\u30c8\u3092\u524a\u6e1b<\/h3>\n<p>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u30a8\u30c3\u30b8\u8a2d\u5099\u3092\u64a4\u5ec3\u3057\u3001\u521d\u671f\u8cbb\u7528\u3068\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u8fc5\u901f\u306b\u5c0e\u5165\u3057\u3001\u4fa1\u5024\u3092\u65e9\u671f\u306b\u5b9f\u73fe<\/h3>\n<p>\u6700\u5c0f\u9650\u306e\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3067\u8fc5\u901f\u306b\u59cb\u52d5\u3067\u304d\u3001\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306e\u5236\u7d04\u3084\u8907\u96d1\u306a\u8a2d\u5b9a\u306f\u3042\u308a\u307e\u305b\u3093\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u9700\u8981\u306b\u5408\u308f\u305b\u3066\u7c21\u5358\u306b\u62e1\u5f35<\/h3>\n<p>\u5bb9\u91cf\u3092\u7c21\u5358\u306b\u5897\u6e1b\u3067\u304d\u308b\u305f\u3081\u3001\u5f93\u6765\u306e\u3088\u3046\u306a\u901a\u4fe1\u74b0\u5883\u306e\u5236\u7d04\u306a\u3057\u306b\u6700\u9069\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u78ba\u4fdd\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">\u6642\u4ee3\u306f AI \u30d9\u30fc\u30b9\u306e CX \u3078<\/h2>\n<p>BYOCC \u306f\u3001Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u3082\u305f\u3089\u3059 AI \u6a5f\u80fd\u306e\u53ef\u80fd\u6027\u3092\u6700\u5927\u9650\u306b\u5f15\u304d\u51fa\u3059\u305f\u3081\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u306a\u304c\u3089\u3001\u904b\u7528\u52b9\u7387\u3092\u5411\u4e0a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>BYOC-Premise \u306e\u74b0\u5883\u3067\u306f\u3001AI \u30d9\u30fc\u30b9\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u5bfe\u5fdc\u3067\u304d\u307e\u305b\u3093\u304c\u3001BYOC Cloud \u306e\u4fca\u654f\u6027\u306f\u3001\u9069\u5fdc\u3001\u62e1\u5f35\u3001\u9769\u65b0\u3092\u8fc5\u901f\u5316\u3057\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/ja-jp\/customer-stories\" target=\"\" rel=\"\">\u304a\u5ba2\u69d8\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1 vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;571838&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">BYOC-Cloud \u69cb\u6210\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u51e6\u7406\u3092\u5fc5\u8981\u3068\u3059\u308b Genesys Cloud AI \u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">\u30ed\u30fc\u30ab\u30eb\u62e0\u70b9\u306b\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3092\u8a2d\u7f6e\u3059\u308b\u5fc5\u8981\u304c\u306a\u3044\u305f\u3081\u3001\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">\u77ed\u671f\u9593\u3067\u5c0e\u5165\u3057\u3001\u7a3c\u50cd\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">\u6bd4\u8f03\u7684\u67d4\u8edf\u306b\u56de\u7dda\u6570\u3092\u5897\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;571838&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">\u30af\u30e9\u30a6\u30c9\u5074\u306b\u56de\u7dda\u3092\u53ce\u5bb9\u3059\u308b\u5834\u5408\u3001\u5e45\u5e83\u3044\u30af\u30e9\u30a6\u30c9\u30ad\u30e3\u30ea\u30a2\u304b\u3089\u9078\u629e\u53ef\u80fd<\/h2>\n<p style=\"text-align: center;\">\u4ee5\u4e0b\u306e\u30af\u30e9\u30a6\u30c9\u30ad\u30e3\u30ea\u30a2\u306f\u3001Genesys Cloud CX<sup>\u00ae<\/sup> \u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u53ef\u80fd\u306a\u56de\u7dda\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column el_class=&#8221;d-flex justify-content-center flex-wrap gap-2&#8243;][vc_single_image image=&#8221;584083&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; si_max_width=&#8221;290px&#8221;][vc_single_image image=&#8221;439265&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;515380&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; si_max_width=&#8221;115px&#8221;][vc_single_image image=&#8221;485863&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"omnitable-scroll\"><div class=\"omnitable col-three plum-alt  scroll \" ><div class=\"ot-row header-row\" ><div class=\"ot-col span-1 h_left v_top\" ><p class=\"h4\">\u30af\u30e9\u30a6\u30c9\u30ad\u30e3\u30ea\u30a2<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p class=\"h4\">\u30b5\u30fc\u30d3\u30b9\u540d<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p class=\"h4\">\u9023\u7d61\u5148<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>NTT\u30c9\u30b3\u30e2\u30d3\u30b8\u30cd\u30b9\u682a\u5f0f\u4f1a\u793e<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Arcstar IP Voice Connect<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>NTT \u30c9\u30b3\u30e2\u30d3\u30b8\u30cd\u30b9\u682a\u5f0f\u4f1a\u793e\u306e\u55b6\u696d\u62c5\u5f53\u8005\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u3044\u305f\u3060\u304f\u304b\u3001<a href=\"https:\/\/www.ntt.com\/business\/services\/ipvoice-connect.html\" target=\"_blank\" rel=\"noopener\">\u5f53\u793e\u516c\u5f0f Web \u30b5\u30a4\u30c8<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>\u682a\u5f0f\u4f1a\u793e\u30af\u30e9\u30a6\u30c9\u30af\u30ed\u30c3\u30b7\u30f3\u30b0<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>CX-Centrex<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>\u3053\u3061\u3089\u306e\u96fb\u5b50\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\uff1a<a href=\"mailto:cx-contact@cloudcrossing.jp\">cx-contact@cloudcrossing.jp<\/a> \u3088\u308a\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>KDDI \u682a\u5f0f\u4f1a\u793e<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Cloud Calling for Genesys Cloud CX<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>KDDI \u6cd5\u4eba\u304a\u5ba2\u3055\u307e\u30bb\u30f3\u30bf\u30fc<br \/>\n0077-7007 \/ 0120-921-919\uff08\u30d5\u30ea\u30fc\u30c0\u30a4\u30e4\u30eb\uff09<br \/>\n\u53d7\u4ed8\u6642\u9593\uff1a9:00 \uff5e 18:00\uff08\u571f\u30fb\u65e5\u30fb\u795d\u65e5\u30fb\u5e74\u672b\u5e74\u59cb\u3092\u9664\u304f\uff09<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>Vonage Japan<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Vonage SIP Trunking<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Vonage \u30bb\u30fc\u30eb\u30b9\u90e8\u9580\uff1a\u677e\u51a8\u8cb4\u5b50<br \/>\n<a href=\"mailto:Takako.Matsutomi@vonage.com\">Takako.Matsutomi@vonage.com<\/a>\u3001<br \/>\n\u7c73\u7530\u6676\u5b50<br \/>\n<a href=\"mailto:Akiko.Yoneda@vonage.com\">Akiko.Yoneda@vonage.com<\/a><br \/>\n\u53d7\u4ed8\u6642\u9593\uff1a9:00 \uff5e 18:00\uff08\u571f\u30fb\u65e5\u30fb\u795d\u65e5\u30fb\u5e74\u672b\u5e74\u59cb\u3092\u9664\u304f\uff09<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image [&hellip;]<\/p>\n","protected":false},"author":691,"featured_media":0,"template":"","tax_cap_lobby":[],"tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[16306],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-513335","capabilities","type-capabilities","status-publish","hentry","tax_capability_sitewide-integrations-ja-jp"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/513335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/capabilities"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/691"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/513335\/revisions"}],"predecessor-version":[{"id":589132,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/513335\/revisions\/589132"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=513335"}],"wp:term":[{"taxonomy":"tax_cap_lobby","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_cap_lobby?post=513335"},{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_priority?post=513335"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme?post=513335"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_bundle?post=513335"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme2?post=513335"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_capability_sitewide?post=513335"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_products_programs?post=513335"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buying_job?post=513335"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buyer_persona?post=513335"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_sector?post=513335"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_segment?post=513335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}