{"id":512461,"date":"2022-12-06T14:10:31","date_gmt":"2022-12-06T22:10:31","guid":{"rendered":"https:\/\/www.genesys.com\/capabilities\/%e3%82%aa%e3%83%9a%e3%83%ac%e3%83%bc%e3%82%bf%e3%83%bc%e6%94%af%e6%8f%b4"},"modified":"2026-04-21T15:59:19","modified_gmt":"2026-04-21T22:59:19","slug":"copilots","status":"publish","type":"capabilities","link":"https:\/\/www.genesys.com\/ja-jp\/capabilities\/copilots","title":{"rendered":"\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u652f\u63f4"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1715626476823{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221; el_class=&#8221;no-shadow&#8221;][vc_column]<div class=\"component breadcrumbs theme-\"><div class=\"links-row w-100 d-flex flex-wrap align-items-center justify-content-start\"><div class=\"link-col\"><a class=\"breadcrumb-link\" href=\"\/genesys-cloud\">Genesys Cloud CX<\/a><\/div><div class=\"link-col\"><a class=\"breadcrumb-link\" href=\"\/capabilities\/ai-and-automation\">AI and Automation<\/a><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Genesys Cloud Copilots<\/h1>\n<p class=\"text-22\">\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u3067\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u652f\u63f4\u306b\u3088\u308a\u3001Genesys Cloud \u3067\u3055\u307e\u3056\u307e\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  class=\"btn btn-primary\" href=\"#getStartedBox\" target=\"\" rel=\"\">\u4eca\u3059\u3050\u59cb\u3081\u307e\u3057\u3087\u3046<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"#demo\" target=\"\" rel=\"\">\u30c7\u30e2\u3092\u7533\u3057\u8fbc\u3080<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"genesys-image play-button\"><a class=\"video-lightbox\" href=\"https:\/\/www.youtube.com\/embed\/tCGW-1lAN2w?si=dpHd33-pShV_3XsP\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/hero_img-copilots-video.jpg\" alt=\"Hero img copilots video\" width=\"823\" height=\"480\" class=\"rounded-xs\"\/><div class=\"video-backdrop\"><\/div><div class=\"play-btn bgc-white rounded d-flex align-items-center justify-content-center\"><div class=\"play-icon d-flex align-items-center justify-content-center\"><i class=\"fa-kit fa-play\"><\/i><\/div><div class=\"play-label ms-1\"><p class=\"mb-0 play-title\">Play<\/p><p class=\"video-duration mb-0\">2:20 min<\/p><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>AI \u304c\u3059\u3079\u3066\u306e\u5f93\u696d\u54e1\u306e\u696d\u52d9\u3092\u652f\u63f4<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u3001\u305d\u3057\u3066\u7ba1\u7406\u8005\u304c\u3001\u3088\u308a\u8fc5\u901f\u306b\u696d\u52d9\u3092\u9042\u884c\u3057\u5fc5\u8981\u306a\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u3001\u4eba\u5de5\u77e5\u80fd\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;order-md-1 order-5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u6642\u9593\u3092\u7bc0\u7d04<\/h3>\n<p>\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u304c\u5f97\u610f\u3068\u3059\u308b\u3001\u8a18\u9332\u306e\u66f4\u65b0\u3001\u30e1\u30e2\u306e\u4f5c\u6210\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6700\u9069\u5316\u3001\u30a2\u30ce\u30de\u30ea\u306e\u4fee\u6b63\u3001\u5927\u91cf\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u51e6\u7406\u3001\u6700\u9069\u306a\u300c\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u3092\u30a2\u30c9\u30d0\u30a4\u30b9\u3059\u308b\u6a5f\u80fd\u3092\u3054\u6d3b\u7528\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u904b\u7528<\/h3>\n<p>\u30c7\u30fc\u30bf\u3001\u30c4\u30fc\u30eb\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3078\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u30a2\u30af\u30bb\u30b9\u306b\u3088\u308b AI \u30b5\u30dd\u30fc\u30c8\u306f\u3001\u5b89\u5b9a\u3057\u3066\u4e88\u6e2c\u53ef\u80fd\u304b\u3064\u6b63\u78ba\u3067\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u6210\u679c\u306e\u5411\u4e0a<\/h3>\n<p>AI \u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u9000\u5c48\u3067\u7d30\u304b\u3044\u4f5c\u696d\u304b\u3089\u89e3\u653e\u3055\u308c\u3001\u672c\u5f53\u306b\u91cd\u8981\u306a\u4f5c\u696d\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u3088\u308a\u52b9\u7387\u7684\u304b\u3064\u5171\u611f\u7684\u306b\u696d\u52d9\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_overflow=&#8221;visible&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22565280%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%2250%25%22%2C%22flair_left%22%3A%220%22%2C%22flair_transform%22%3A%22translateY(-50%25)%22%2C%22flair_classes%22%3A%22object-fit-cover%22%7D%5D&#8221; css=&#8221;.vc_custom_1770698573902{padding-top: 0px !important;}&#8221;][vc_row][vc_column]\r\n  <style>\r\n    .tour_embed { position: relative; margin-left: auto; margin-right: auto; border-radius: 1.5rem; }\r\n    .tour_frame-wrapper { position: relative; }\r\n    .tour_embed iframe { width: 100%; }\r\n    .tour_frame-wrapper #gctour {\r\n      width: 100%;\r\n    }\r\n\r\n    \/* .tour_embed iframe { position: absolute; top: 0; right: 0; bottom: 0; left: 0; height: 100%; width: 100%; } *\/\r\n  <\/style>\r\n\r\n  <div class='tour_embed overflow-hidden' style='max-width: none;'>\r\n    <!-- <div class='tour_frame-wrapper' style='padding-bottom: 71.111111111111%;'> -->\r\n    <div class='tour_frame-wrapper'>\r\n      <iframe class='skip-lazy' border='0' frameborder='0' src='https:\/\/www.genesys.com\/tours\/meet-genesys-cloud-copilot?theme=glass' style='display: none;'><\/iframe>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  [\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;574572&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>CX \u3092\u63a8\u9032\u3059\u308b\u4eba\u6750\u3092\u3001AI \u304c\u6700\u521d\u304b\u3089\u6700\u5f8c\u307e\u3067\u30b5\u30dd\u30fc\u30c8<\/h2>\n<p>\u591a\u304f\u306e\u4f01\u696d\u306f\u3001AI \u306b\u3088\u308b\u5f93\u696d\u54e1\u306e\u652f\u63f4\u3084\u696d\u52d9\u52b9\u7387\u5411\u4e0a\u306e\u53ef\u80fd\u6027\u3092\u307e\u3060\u5341\u5206\u306b\u6d3b\u7528\u3057\u304d\u308c\u3066\u3044\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001Genesys Cloud\u2122 Copilot \u306f\u3001\u305d\u306e\u4e00\u6b69\u5148\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e AI \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3059\u3079\u3066\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5229\u7528\u8005\u306e\u5404\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u5bc4\u308a\u6dfb\u3046\u6709\u80fd\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3001\u696d\u52d9\u52b9\u7387\u3092\u9ad8\u3081\u308b\u3068\u3068\u3082\u306b\u3001\u3088\u308a\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u3072\u3068\u3064\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u30a2\u30c9\u30d0\u30a4\u30b9\u3068 AI \u3092\u6d3b\u7528\u3057\u305f\u652f\u63f4\u3092\u63d0\u4f9b<\/h3>\n<p>\u5f0a\u793e\u306e AI Copilot \u306f\u3001\u30ad\u30e5\u30fc\u3067\u5f85\u6a5f\u4e2d\u306e\u9867\u5ba2\u3092\u76f4\u63a5\u652f\u63f4\u3059\u308b\u5834\u5408\u3067\u3082\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u6700\u9069\u5316\u3059\u308b\u5834\u5408\u3067\u3082\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u57fa\u3065\u3044\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3092\u3088\u308a\u8eab\u8fd1\u306a\u3082\u306e\u306b<\/h3>\n<p>Copilot \u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u95a2\u9023\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u6cbf\u3063\u3066\u8868\u793a\u3059\u308b\u305f\u3081\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u7d99\u7d9a\u7684\u306a\u6700\u9069\u5316\u3092\u63a8\u9032<\/h3>\n<p>\u5171\u901a\u306e\u57fa\u76e4\u3067\u3042\u308b Copilot Agent Interface \u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30c7\u30fc\u30bf\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u63a5\u7d9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u5411\u4e0a\u3068\u3088\u308a\u826f\u3044\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u69cb\u7bc9\u306b\u7e4b\u304c\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u304c\u5f97\u3089\u308c\u307e\u3059\u3002[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30ca\u30ec\u30c3\u30b8\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u5f93\u696d\u54e1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u30b5\u30dd\u30fc\u30c8<\/h3>\n<p>\u30c7\u30b8\u30bf\u30eb\u304a\u3088\u3073\u97f3\u58f0\u306b\u3088\u308b\u4f1a\u8a71\u3068\u3001\u81ea\u52d5\u30ca\u30ec\u30c3\u30b8\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u6700\u9069\u306a\u300c\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u306e\u30b5\u30dd\u30fc\u30c8\u3001\u7ffb\u8a33\u3001\u8981\u7d04\u306a\u3069\u306e\u6a5f\u80fd\u304c\u6a19\u6e96\u88c5\u5099\u3055\u308c\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221; ct_stat_link=&#8221;url:%2Fja-jp%2Fresources%2Fstate-of-cx&#8221;]<\/p>\n<p class=\"h0\">37%<\/p>\n<p class=\"text-22\">\u306e CX \u30ea\u30fc\u30c0\u30fc\u304c\u3001\u5f93\u696d\u54e1\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3001\u4eca\u5f8c 12\uff5e24 \u30f6\u6708\u306e\u4e3b\u306a\u7126\u70b9\u3067\u3042\u308b\u3068\u56de\u7b54\u3057\u3066\u3044\u307e\u3059<\/p>\n<p>&#8220;The State of Customer Experience,\u201d Genesys, 2025[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5f93\u696d\u54e1\u304c\u6210\u529f\u3059\u308b\u305f\u3081\u306b<\/h2>\n<p>\u30ef\u30fc\u30eb\u30c9\u30af\u30e9\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u50cd\u304f\u3059\u3079\u3066\u306e\u4eba\u306b\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u304b\u3089\u3088\u308a\u591a\u304f\u306e\u4fa1\u5024\u3092\u5f15\u304d\u51fa\u3057\u307e\u3059\u3002\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u53d6\u308a\u3053\u307c\u3057\u3082\u3001\u77ed\u671f\u9593\u306e\u8a70\u3081\u8fbc\u307f\u5b66\u7fd2\u3082\u3001\u65ad\u7247\u7684\u306a\u77e5\u8b58\u306e\u5bc4\u305b\u96c6\u3081\u3082\u3001\u5f53\u3066\u63a8\u91cf\u3082\u3001\u3082\u3046\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u7d50\u679c\u696d\u52d9\u304c\u5186\u6ed1\u306b\u306a\u308a\u3001\u3042\u3089\u3086\u308b\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3067\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3001\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-start \"  href=\"\/webinars\/when-people-and-ai-team-up-empowered-agent-and-supervisors-for-better-cx-outcomes\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack-flipped card-body\"><div class=\"col-content col-md-7\"><div class=\"content-container\"><h2 class=\"h3\">Genesys Cloud Copilot \u306e\u8a73\u7d30<\/h2>\n<p>AI \u652f\u63f4\u6a5f\u80fd\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u306b\u3082\u305f\u3089\u3059\u52b9\u679c\u306b\u3064\u3044\u3066\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u8996\u8074\u3059\u308b<\/div><\/div><\/div><div class=\"col-image col-md-5 flex-column justify-content-center mt-1 mt-lg-0 img-top-container no-offset\"><img decoding=\"async\" width=\"641\" height=\"363\" src=\"https:\/\/www.genesys.com\/media\/thumb-cloud_copilots_webinar.png\" alt=\"\" class=\"rounded\"><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;bg-cover bg-150-md bg-center bg-norepeat&#8221; css=&#8221;.vc_custom_1740963356468{background-image: url(https:\/\/www.genesys.com\/media\/capability-home-pill-background.png?id=542417) !important;}&#8221;][vc_row r_gutter_size=&#8221;gutter-small&#8221; background_color=&#8221;bgc-glass&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;py-3 px-1 px-lg-3 rounded mt-0&#8243;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u5bfe\u8a71\u578b\u306e\u30b5\u30dd\u30fc\u30c8\u3067\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u3092\u5f37\u5316<\/h2>\n<p>Genesys Cloud\u2122 Copilot \u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3059\u3079\u3066\u306e\u4eba\u306e\u696d\u52d9\u3092\u8fc5\u901f\u5316\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c Genesys Cloud Copilot \u3068\u4f1a\u8a71\u5f62\u5f0f\u3067\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u307e\u3067\u898b\u3064\u3051\u306b\u304f\u304b\u3063\u305f\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u81ea\u52d5\u7684\u306b\u691c\u51fa\u3057\u3001\u6210\u679c\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002\u5c02\u7528\u306e\u30aa\u30f3\u30ad\u30e5\u30fc\u578b Agent Copilot \u304c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9867\u5ba2\u5bfe\u5fdc\u4e2d\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column el_class=&#8221;mt-2&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u7d44\u307f\u8fbc\u307f\u578b\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30ca\u30ec\u30c3\u30b8\u3068\u81ea\u52d5\u5316<\/h3>\n<p>Genesys Cloud AI Copilot \u306f\u3001AI \u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u3092\u4f1a\u8a71\u5f62\u5f0f\u3067\u652f\u63f4\u3057\u3001\u5fc5\u8981\u306a\u77ac\u9593\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5168\u54e1\u306b\u91cd\u8981\u306a\u30ca\u30ec\u30c3\u30b8\u3092\u63d0\u793a\u3059\u308b\u3053\u3068\u3067\u3001\u9762\u5012\u306a\u624b\u52d5\u306b\u3088\u308b\u691c\u7d22\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u4f1a\u8a71\u5f62\u5f0f\u3067 AI Copilot \u3068\u5bfe\u8a71<\/h3>\n<p>Genesys Cloud Copilot \u3068\u306f\u3001\u4eba\u9593\u306e\u30c1\u30fc\u30e0\u30e1\u30a4\u30c8\u3068\u540c\u3058\u3088\u3046\u306b\u81ea\u7136\u8a00\u8a9e\u3067\u5bfe\u8a71\u3067\u304d\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306e\u610f\u56f3\u3092\u7406\u89e3\u3057\u3001\u9069\u5207\u306a\u7d50\u679c\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u81ea\u52d5\u7ffb\u8a33<\/h3>\n<p>\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u30c1\u30fc\u30e0\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u306f\u3001\u56f0\u96e3\u304c\u4f34\u3044\u307e\u3059\u3002Genesys Cloud Copilot \u306f\u300170 \u3092\u8d85\u3048\u308b\u8a00\u8a9e\u306e\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u591a\u8a00\u8a9e\u74b0\u5883\u4e0b\u3067\u306e\u8a55\u4fa1\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u904b\u7528\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u306b\u62e1\u5927\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u81ea\u52d5\u751f\u6210<\/h3>\n<p>Genesys Cloud Copilot \u306f\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u5bfe\u5fdc\u304b\u3089\u611f\u60c5\u8981\u56e0\u3092\u542b\u3081\u305f\u4e3b\u8981\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u751f\u6210\u3057\u3001\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u304c\u6539\u5584\u70b9\u3084\u30b9\u30ad\u30eb\u5411\u4e0a\u306e\u9818\u57df\u3092\u7279\u5b9a\u3057\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u7406\u89e3\u3059\u308b<\/h3>\n<p>\u8907\u96d1\u306a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u64cd\u4f5c\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30e1\u30c8\u30ea\u30af\u30b9\u3084\u30c8\u30ec\u30f3\u30c9\u306b\u3064\u3044\u3066\u81ea\u7136\u8a00\u8a9e\u3067\u8cea\u554f\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u7c21\u7d20\u5316\u3057\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3078\u306e\u30b9\u30d4\u30fc\u30c9\u3092\u5411\u4e0a\u3055\u305b\u3001\u91cd\u8981\u306a\u30e1\u30c8\u30ea\u30af\u30b9\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u30cf\u30fc\u30c9\u30eb\u3092\u4e0b\u3052\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u751f\u6210 AI \u3092\u4f7f\u7528\u3057\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u81ea\u52d5\u8981\u7d04<\/h3>\n<p>\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u57fa\u3065\u3044\u3066\u9867\u5ba2\u5bfe\u5fdc\u306e\u5185\u5bb9\u3092\u7406\u89e3\u3057\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u8981\u7d04\u3092\u81ea\u52d5\u751f\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u8ca0\u8377\u3092\u8efd\u6e1b\u3057\u3001\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u306e\u628a\u63e1\u3092\u5bb9\u6613\u306b\u3057\u307e\u3059\u3002 [\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 class=\"h5\">\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63d0\u6848<\/h3>\n<p>Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001Agent Copilot \u304c\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u305d\u306e\u5834\u3067\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3084\u30d5\u30a9\u30fc\u30e0\u3092\u8868\u793a\u3057\u3001\u5bfe\u8a71\u306e\u9032\u884c\u306b\u5fdc\u3058\u3066\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u6b21\u306b\u53d6\u308b\u3079\u304d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63d0\u6848\u3057\u307e\u3059\u3002[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u304a\u5ba2\u69d8\u306e\u58f0<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-4&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/customer-stories\" target=\"\" rel=\"\">\u304a\u5ba2\u69d8\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][vc_column]<div class=\"component-customer-carousel default-layout single-customer\" data-current-active=\"0\" data-layout=\"default\" data-count=\"1\"><div class=\"carousel-main-row\"><div class=\"carousel-content-col\"><div class=\"customer-content active\" data-href=\"548327\" data-index=\"0\"><a class=\"content-row w-100 bgc-glass\" tabindex=\"-1\" href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\/virgin-atlantic\"><div class=\"customer-image-col\"><img decoding=\"async\" class=\"header-image\" alt=\"Virgin atlantic hero\" src=\"https:\/\/www.genesys.com\/media\/Virgin-Atlantic_hero.png\" width=\"652\" height=\"352\"><\/div><div class=\"customer-quote-col\"><img decoding=\"async\" class=\"company-logo\" alt=\"Virgin atlantic x300\" src=\"https:\/\/www.genesys.com\/media\/virgin-atlantic-x300.png\"  width=\"300\" height=\"72\"><p class=\"quote-content mb-2 quote-size-xl\">\u300c\u3053\u308c\u304b\u3089\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u306b\u3001\u3068\u3066\u3082\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3001\u5f93\u696d\u54e1\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08EX\uff09\u306e\u5411\u4e0a\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u306e\u5411\u4e0a\u306b\u76f4\u7d50\u3059\u308b\u3053\u3068\u3092\u3001\u6df1\u304f\u7406\u89e3\u3057\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u300d<\/p><div class=\"btn-container\"><div class=\"btn btn-secondary small\">\u9867\u5ba2\u4e8b\u4f8b\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-start \"  href=\"\/ja-jp\/resources\/five-trendsetters-in-ai-innovation\/\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-7\"><div class=\"content-container\"><h2 class=\"text-balance\">\u6ce8\u76ee\u306e AI \u6210\u529f\u4e8b\u4f8b<\/h2>\n<p>AI \u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3067\u4f53\u9a13\u3092\u5237\u65b0\u3057\u305f 5 \u3064\u306e\u30d6\u30e9\u30f3\u30c9<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306f\u3053\u3061\u3089<\/div><\/div><\/div><div class=\"col-image col-md-5 flex-column justify-content-center mt-1 mt-lg-0 img-top-container no-offset\"><img decoding=\"async\" width=\"508\" height=\"474\" src=\"https:\/\/www.genesys.com\/media\/trendsetters_chunker_img.png\" alt=\"\" class=\"rounded\"><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row css=&#8221;.vc_custom_1669151417686{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u63d0\u4f9b\u3059\u308b\u305d\u306e\u4ed6\u306e\u6a5f\u80fd\u3092\u898b\u308b<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/capabilities\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u898b\u308b<\/a><\/div>[\/vc_column][vc_column]<div class=\"capability-list icon-card-bg row gutter-small\"><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/ai-studio\"><div class=\"card-body\"><h3 class=\"h5\">Genesys Cloud AI Studio<\/h3><p>Genesys Cloud AI Guides \u306f\u3001\u30bb\u30ad\u30e5\u30a2\u3067\u4e00\u5143\u5316\u3055\u308c\u305f\u57fa\u76e4\u4e0a\u3067 AI \u3092\u6d3b\u7528\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b89\u5168\u304b\u3064\u8fc5\u901f\u306b\u3001\u305d\u3057\u3066\u5927\u898f\u6a21\u306b\u69cb\u7bc9\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/knowledge-management\"><div class=\"card-body\"><h3 class=\"h5\">\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb<\/h3><p>\u5e38\u306b\u9069\u5207\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3001AI \u30d9\u30fc\u30b9\u306e\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30fc\u30b8\u30e1\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/virtual-agents\"><div class=\"card-body\"><h3 class=\"h5\">\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/h3><p>\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u7406\u89e3\u3057\u3066\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u3088\u3046\u306b\u884c\u52d5\u3059\u308b AI \u30d9\u30fc\u30b9\u306e\u30dc\u30c3\u30c8\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3057\u3066\u5e38\u306b\u512a\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/predictive-web-engagement\"><div class=\"card-body\"><h3 class=\"h5\">\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6 Web \u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6a5f\u80fd<\/h3><p>AI \u3092\u6d3b\u7528\u3057\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3067\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u9867\u5ba2\u306e\u300c\u91cd\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u300d\u306b\u6700\u9069\u306a\u30aa\u30d5\u30a1\u30fc\u3084\u30ea\u30bd\u30fc\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3057\u3087\u3046\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/automated-routing\"><div class=\"card-body\"><h3 class=\"h5\">\u4e88\u6e2c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0<\/h3><p>AI \u3092\u6d3b\u7528\u3057\u3001\u6700\u9ad8\u306e\u30b5\u30fc\u30d3\u30b9\u3068KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3092\u9054\u6210\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u6700\u3082\u9ad8\u3044\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30de\u30c3\u30c1\u30f3\u30b0\u3059\u308b<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/ai-and-automation\"><div class=\"card-body\"><h3 class=\"h5\">\u4eba\u5de5\u77e5\u80fd\u3068\u81ea\u52d5\u5316<\/h3><p>Genesys AI\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306eAI\u6d3b\u7528\u306b\u3088\u308b\u81ea\u52d5\u5316\u30fb\u7121\u4eba\u5316\u30fbAI\u81ea\u52d5\u5fdc\u7b54\u3092\u5b9f\u73fe\u3002\u9867\u5ba2\u306b\u6700\u9069\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u5f93\u696d\u54e1\u306e\u50cd\u304d\u3084\u3059\u3055\u3082\u6539\u5584\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/work-automation-and-task-routing\"><div class=\"card-body\"><h3 class=\"h5\">\u696d\u52d9\u306e\u81ea\u52d5\u5316<\/h3><p>\u6b63\u78ba\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u30c7\u30fc\u30bf\u3092\u4f7f\u7528\u3057\u3001\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9\u5168\u4f53\u3067\u3088\u308a\u591a\u304f\u306e\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><div class=\"wpb_column col-12 col-md-6 col-xl-3 col-lg-4\"><a class=\"component card w-100 h-100 bgc-lgray vertical text-left nomedia mini\" href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/speech-and-text-analytics\"><div class=\"card-body\"><h3 class=\"h5\">\u97f3\u58f0\u5206\u6790\u3068\u30c6\u30ad\u30b9\u30c8\u5206\u6790<\/h3><p>\u97f3\u58f0\u5206\u6790\u6a5f\u80fd\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u901a\u8a71\u5185\u5bb9\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3057\u3001\u9867\u5ba2\u306e\u611f\u60c5\u3084\u30c8\u30d4\u30c3\u30af\u50be\u5411\u3092\u62bd\u51fa\u3057\u307e\u3059\u3002\u901a\u8a71\u5206\u6790\u306b\u3088\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3067CX\u3068\u696d\u52d9\u52b9\u7387\u3092\u5f37\u5316\u3057\u307e\u3059\u3002<\/p><\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"btn small chevron btn-secondary only\" href=\"#\" target=\"\" rel=\"\"><\/div><\/div><\/div><\/a><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys Cloud Copilot \u306b\u3064\u3044\u3066\u3082\u3063\u3068\u8a73\u3057\u304f<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-6&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-center\"><a role=\"button\"  class=\"btn chevron btn-secondary\" href=\"\/resources\" target=\"\" rel=\"\">\u3059\u3079\u3066\u306e\u30ea\u30bd\u30fc\u30b9\u306f\u3053\u3061\u3089<\/a><\/div>[\/vc_column][vc_column]<div class=\"related-posts-container next-steps-module w-100\"><div class=\"inner-container scrollable-row-container\"><div class=\"row align-items-stretch gutter-small col-count-5 scrollable-row\"><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/contact-center-buyers-guide\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail.png\" height=\"464\" width=\"820\" alt=\"820&#215;464 resource thumbnail\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Ebook<\/p><h3 class=\"item-title h6\">\u7406\u60f3\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7ba1\u7406\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u69cb\u7bc9<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/customer-experience-in-the-age-of-ai\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail-report-CX-in-the-era-of-AI.jpg\" height=\"464\" width=\"820\" alt=\"820&#215;464 resource thumbnail report cx in the era of ai\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">\u30ec\u30dd\u30fc\u30c8<\/p><h3 class=\"item-title h6\">\u97f3\u58f0\u5206\u6790\u3068\u30c6\u30ad\u30b9\u30c8\u5206\u6790\u306e\u30c7\u30e2<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-4 vertical-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component vertical text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/state-of-cx\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/2025\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u73fe\u72b6-1.png\" height=\"240\" width=\"440\" alt=\"2025\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u73fe\u72b6 (1)\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">White paper<\/p><h3 class=\"item-title h6\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u73fe\u72b6\u306b\u95a2\u3059\u308b\u30ec\u30dd\u30fc\u30c8<\/h3><\/div><div class=\"card-footer text-end\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-resources\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/japan-customer-rage-study\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Japan-Customer-Rage-Study-2025-\u300e\u6d88\u8cbb\u8005\u5fc3\u7406\u3068\u884c\u52d5\u306e\u5909\u5316\u3092\u8ffd\u3046\u300f-CX\u8abf\u67fb\u767d\u66f8.png\" height=\"240\" width=\"440\" alt=\"Japan customer rage study 2025 \u300e\u6d88\u8cbb\u8005\u5fc3\u7406\u3068\u884c\u52d5\u306e\u5909\u5316\u3092\u8ffd\u3046\u300f cx\u8abf\u67fb\u767d\u66f8\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">\u30ec\u30dd\u30fc\u30c8<\/p><h3 class=\"item-title h6\">Japan Customer Rage Study 2025 \u300e\u6d88\u8cbb\u8005\u5fc3\u7406\u3068\u884c\u52d5\u306e\u5909\u5316\u3092\u8ffd\u3046\u300f CX\u8abf\u67fb\u767d\u66f8<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><div class=\"col-md-6 horizontal-cards grid-item card-col item-image grid_type-blog\"><a class=\"card w-100 h-100 bgc-lgray component horizontal text-start thumbnail chevron-only\" href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/use-sentiment-analysis-to-put-your-mind-at-ease\"><div class=\"row align-items-center\"><div class=\"col-12 col-md-5 col-lg-6\"><div class=\"thumbnail-col thubmnail\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/GettyImages-1194668332-e1603201508500.jpg\" height=\"827\" width=\"1240\" alt=\"Sentiment analysis\"><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body text-col ps-0\"><p class=\"assettag\">Blog<\/p><h3 class=\"item-title h6\">\u611f\u60c5\u5206\u6790\u3092\u5229\u7528\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a<\/h3><\/div><div class=\"card-footer text-end ps-0\"><div class=\"justify-content-end btn-container\"><div class=\"btn chevron small only btn-secondary\"><\/div><\/div><\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1748541509010{background-image: url(https:\/\/www.genesys.com\/media\/form_background.png?id=574784) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;px-0 py-2 px-md-5 py-md-5&#8243; el_id=&#8221;demo&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys Cloud Copilot \u306e\u6d3b\u7528\u4f8b\u3092\u898b\u308b<\/h2>\n<p>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e Copilot \u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5f93\u696d\u54e1\u306f\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u60c5\u5831\u3092\u767a\u898b\u3057\u3001\u3088\u308a\u5f37\u56fa\u306a\u3064\u306a\u304c\u308a\u3092\u7bc9\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">\u3088\u3046\u3053\u305d<\/span> <span id=\"person_info\"><span class=\"person_last\"><\/span>&nbsp;<span class=\"person_first\"><\/span> \u69d8<\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u5225\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u304b\uff1f<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002\">\n        <label for=\"fe644\">\u4f1a\u793e\u3067\u304a\u4f7f\u3044\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u5165\u529b\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003AexeQAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/512461\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"capabilities\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"ja-jp\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/512461\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"346837\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"E\u30e1\u30fc\u30eb\" placeholder=\"E\u30e1\u30fc\u30eb\">\n        <label for=\"fe192\">E\u30e1\u30fc\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"\u6c0f\">\n        <label for=\"fe191\">\u6c0f<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"\u540d\">\n        <label for=\"fe190\">\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09\">\n        <label for=\"fe215\">\u96fb\u8a71\u756a\u53f7\uff08\u534a\u89d2\u6570\u5b57\uff09<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219_jp\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"C-Level\">\u793e\u9577\u3001\u53d6\u7de0\u5f79<\/option><option value=\"VP\">\u57f7\u884c\u5f79\u54e1\u3001\u672c\u90e8\u9577<\/option><option value=\"Director\">\u90e8\u9577\u3001\u6b21\u9577\u3001\u5ba4\u9577\u3001\u30bb\u30f3\u30bf\u30fc\u9577<\/option><option value=\"Manager\">\u8ab2\u9577\u3001<\/option><option value=\"Staff\">\u4fc2\u9577\u3001\u4e3b\u4efb\u3001\u30ea\u30fc\u30c0\u30fc\u3001\u4e00\u822c\u793e\u54e1\u3001\u62c5\u5f53\u8005<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe219_jp\">\u5f79\u8077\u30ec\u30d9\u30eb<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Collections\">\u50b5\u6a29\u7ba1\u7406\u30fb\u50b5\u6a29\u56de\u53ce<\/option><option value=\"Contact Center Management\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7ba1\u7406<\/option><option value=\"Customer Experience\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/option><option value=\"Customer Service\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Ecommerce\/Digital Channels\">\u96fb\u5b50\u5546\u53d6\u5f15\/\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb<\/option><option value=\"Finance\">\u8ca1\u52d9\u90e8<\/option><option value=\"Human Resources\">\u4eba\u4e8b\u90e8<\/option><option value=\"Information Technology\">\u60c5\u5831\u6280\u8853<\/option><option value=\"IT Architecture\">IT\/\u60c5\u5831\u6280\u8853<\/option><option value=\"Marketing\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/option><option value=\"Operations \/ Process Management\">\u30d0\u30c3\u30af\u30aa\u30d5\u30a3\u30b9<\/option><option value=\"Production Management\">\u751f\u7523\u7ba1\u7406<\/option><option value=\"Purchasing\">\u8cfc\u8cb7<\/option><option value=\"Sales\">\u55b6\u696d<\/option><option value=\"Unknown\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe218\">\u8077\u7a2e<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">\u9280\u884c<\/option><option value=\"Business Services\">\u305d\u306e\u4ed6\u30b5\u30fc\u30d3\u30b9\u696d\u5168\u822c<\/option><option value=\"Capital Markets\">\u8a3c\u5238\u30fb\u30ab\u30fc\u30c9\u30fb\u305d\u306e\u4ed6\u91d1\u878d<\/option><option value=\"Communications\">IT\u30fb\u60c5\u5831\u901a\u4fe1<\/option><option value=\"Consumer Products\">\u6d88\u8cbb\u8ca1<\/option><option value=\"Defense & Intelligence\">\u9632\u885b<\/option><option value=\"Education & Non-Profit\">\u5b66\u6821\u30fb\u975e\u55b6\u5229\u56e3\u4f53<\/option><option value=\"Energy & Utilities\"> \u30a8\u30cd\u30eb\u30ae\u30fc\uff08\u96fb\u529b\u30fb\u30ac\u30b9\u30fb\u6c34\u9053\uff09<\/option><option value=\"Entertainment\">\u30a8\u30f3\u30bf\u30fc\u30c6\u30a4\u30f3\u30e1\u30f3\u30c8<\/option><option value=\"Government\">\u884c\u653f\u6a5f\u95a2<\/option><option value=\"Insurance\">\u4fdd\u967a<\/option><option value=\"Life Sciences\">\u30d0\u30a4\u30aa\u30fb\u88fd\u85ac\u30fb\u533b\u7642\u6a5f\u5668\u88fd\u9020 <\/option><option value=\"Logistics\">\u904b\u8f38\u30fb\u7269\u6d41<\/option><option value=\"Manufacturing\">\u88fd\u9020<\/option><option value=\"Providers\">\u75c5\u9662\u30fb\u533b\u7642\u30fb\u4ecb\u8b77\u30b5\u30fc\u30d3\u30b9<\/option><option value=\"Retailers\">\u6d41\u901a\u30fb\u5c0f\u58f2<\/option><option value=\"Technology\">\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/option><option value=\"Travel & Hospitality\">\u65c5\u884c\u30fb\u30db\u30c6\u30eb\u30fb\u98f2\u98df\u30fb\u822a\u7a7a\u30fb\u4ea4\u901a<\/option><option value=\"Other\">\u305d\u306e\u4ed6<\/option>\n        <\/select>\n        <label for=\"fe221\">\u696d\u754c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"\u4f1a\u793e\u540d\">\n        <label for=\"fe193\">\u4f1a\u793e\u540d<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">\u90fd\u9053\u5e9c\u770c<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"\u5f79\u8077\">\n        <label for=\"fe220\">\u5f79\u8077<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u691c\u8a0e\u4e2d<\/option><option value=\"Gathering business requirements\">\u30d3\u30b8\u30cd\u30b9\u8981\u4ef6\u3092\u307e\u3068\u3081\u308b<\/option><option value=\"Comparing solutions\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u6bd4\u8f03\u3059\u308b<\/option><option value=\"Ready for a conversation\">\u76f8\u8ac7\u3092\u5e0c\u671b\u3059\u308b<\/option>\n        <\/select>\n        <label for=\"fe222\">\u95b2\u89a7\u76ee\u7684<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1\uff5e20\u5e2d<\/option><option value=\"21-50\">21\uff5e50\u5e2d<\/option><option value=\"51-100\">51\uff5e100\u5e2d<\/option><option value=\"101-300\">101\uff5e300\u5e2d<\/option><option value=\"301-500\">301\uff5e500\u5e2d<\/option><option value=\"501-1000\">501\uff5e1000\u5e2d<\/option><option value=\">1000\">>1000\u5e2d<\/option><option value=\"No Contact Center\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u3082\u3063\u3066\u3044\u307e\u305b\u3093<\/option><option value=\"Don't Know\">\u4e0d\u660e<\/option>\n        <\/select>\n        <label for=\"fe225\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e2d\u6570\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">\u30b8\u30a7\u30cd\u30b7\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u3001\u30e1\u30fc\u30eb\u3084\u96fb\u8a71\u3067\u9023\u7d61\u3059\u308b\u3053\u3068\u306b\u540c\u610f\u3057\u307e\u3059<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">\u30b8\u30a7\u30cd\u30b7\u30b9\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u5e0c\u671b\u3059\u308b<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"\u30c7\u30e2\u3092\u4e88\u7d04\u3059\u308b\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"\u30c7\u30e2\u3092\u4e88\u7d04\u3059\u308b\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/ja-jp\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">\u3054\u8208\u5473\u3092\u304a\u6301\u3061\u3044\u305f\u3060\u304d\u3001\u8aa0\u306b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u5f0a\u793e\u62c5\u5f53\u3088\u308a\u3001\u6298\u308a\u8fd4\u3057\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8abf\u6574\u306e\u3054\u9023\u7d61\u3092\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;5\/12&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Copilot \u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306b\u304a\u3044\u3066\u3001\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u884c\u3046\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u9867\u5ba2\u306b\u767a\u4fe1\u3092\u884c\u3046\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u30bb\u30fc\u30eb\u30b9\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001\u305d\u3057\u3066\u30c7\u30b8\u30bf\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u3082\u547c\u3070\u308c\u308b\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306a\u3069\u3067\u3059\u3002\u3055\u3089\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084 IVR \u30b7\u30b9\u30c6\u30e0\u306a\u3069\u306e\u81ea\u52d5\u5316\u3055\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3082\u3042\u308a\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u307e\u305f\u3001\u534a\u81ea\u5f8b\u7684\u307e\u305f\u306f\u5b8c\u5168\u306b\u81ea\u5f8b\u7684\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI \u3092\u6307\u3059\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u3053\u308c\u306f\u4eba\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u696d\u52d9\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u6a5f\u80fd\u3092\u5b9f\u884c\u3067\u304d\u308b AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u4ee5\u5916\u3067\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u9867\u5ba2\u3068\u76f4\u63a5\u4ed5\u4e8b\u3092\u3059\u308b\u4eba\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u878d\u8cc7\u62c5\u5f53\u8005\u3001\u4fdd\u967a\u30d6\u30ed\u30fc\u30ab\u30fc\u3001\u60a3\u8005\u652f\u63f4\u62c5\u5f53\u8005\u3001\u305d\u306e\u4ed6\u306e\u30d5\u30ed\u30f3\u30c8\u30aa\u30d5\u30a3\u30b9\u5f93\u696d\u54e1\u3082\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4e00\u4f8b\u3067\u3042\u308a\u3001\u60c5\u5831\u3068\u81ea\u52d5\u5316\u306b\u5bfe\u3059\u308b\u30cb\u30fc\u30ba\u306f\u540c\u3058\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5177\u4f53\u4f8b\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u4eba\u5de5\u77e5\u80fd\u3092\u6d3b\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u7406\u89e3\u3057\u3001\u5fdc\u7b54\u3057\u307e\u3059\u3002\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u591a\u304f\u306e\u5834\u5408\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u3092\u4f7f\u7528\u3057\u3066\u4f1a\u8a71\u3092\u53ef\u80fd\u306b\u3059\u308b\u305f\u3081\u306b\u3001AI \u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u307e\u305f\u3001RPA\uff08Robotic Process Automation\uff09\u3092\u901a\u3058\u3066\u696d\u52d9\u3092\u9042\u884c\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>Apple \u306e Siri\u3001Amazon \u306e Alexa\u3001Google \u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306f\u3001\u691c\u7d22\u306e\u305f\u3081\u306e\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4f8b\u3067\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001Web \u30b5\u30a4\u30c8\u3084\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u7d4c\u7531\u306e IVR \u3082\u3001\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">AI Agent Copilot \u3068\u306f\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>AI Agent Copilot\uff08\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30a2\u30b7\u30b9\u30c8\u3068\u547c\u3070\u308c\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\uff09\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u51e6\u7406\u3059\u308b\u4eba\u9593\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u652f\u63f4\u3059\u308b AI \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u81ea\u52d5\u5316\u3055\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u5fdc\u7b54\u3092\u63d0\u6848\u3057\u305f\u308a\u3001\u8cea\u554f\u3055\u308c\u308b\u524d\u306b\u8cea\u554f\u306b\u7b54\u3048\u308b\u305f\u3081\u306b\u95a2\u9023\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u63d0\u4f9b\u3057\u305f\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u3084\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3057\u3066\u5b9f\u884c\u3057\u305f\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u3088\u308a\u52b9\u679c\u7684\u304b\u3064\u52b9\u7387\u7684\u306b\u89e3\u6c7a\u3059\u308b\u306e\u3092\u652f\u63f4\u3057\u305f\u308a\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Agent Copilot \u306f\u3069\u306e\u3088\u3046\u306a AI \u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>CX Copilot \u306f\u3001\u3055\u307e\u3056\u307e\u306a AI \u6280\u8853\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u5bfe\u8a71\u578b AI\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af AI\u3001\u751f\u6210 AI \u306f\u3001\u66f8\u304d\u8d77\u3053\u3057\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u62bd\u51fa\u3001\u8981\u7d04\u306a\u3069\u3092\u901a\u3058\u3066\u4f1a\u8a71\u3068\u9023\u643a\u3057\u307e\u3059\u3002\u30bb\u30de\u30f3\u30c6\u30a3\u30c3\u30af\u691c\u7d22\u306f\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u304b\u3089\u610f\u56f3\u306b\u57fa\u3065\u3044\u305f\u60c5\u5831\u691c\u7d22\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u4e88\u6e2c\u578b AI \u3092\u4f7f\u7528\u3057\u3066\u60f3\u5b9a\u3055\u308c\u308b\u7d50\u679c\u3092\u5c0e\u304d\u51fa\u3057\u3001\u6700\u9069\u306a\u300c\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u3092\u63d0\u6848\u307e\u305f\u306f\u81ea\u52d5\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u5411\u3051\u652f\u63f4\u6a5f\u80fd\u3068\u30d0\u30fc\u30c1\u30e3\u30eb\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306e\u9055\u3044\u306f\u4f55\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud Copilot \u306e\u3088\u3046\u306a\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u5411\u3051\u306e\u652f\u63f4\u6a5f\u80fd\u306f\u3001\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306e\u4f5c\u696d\u3092\u5f37\u5316\u3057\u3001\u5bfe\u8a71\u306e\u8981\u7d04\u3001\u7ffb\u8a33\u306e\u81ea\u52d5\u5316\u3001\u5bfe\u8a71\u304b\u3089\u306e\u91cd\u8981\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u751f\u6210\u306b\u3088\u3063\u3066\u4eba\u9593\u306e\u4f5c\u696d\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5411\u3051\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b3\u30fc\u30c1\u30f3\u30b0\u3084\u80b2\u6210\u65b9\u6cd5\u306a\u3069\u3001\u3088\u308a\u4fa1\u5024\u306e\u9ad8\u3044\u30bf\u30b9\u30af\u306b\u96c6\u4e2d\u3057\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30fc\u30c1\u30e3\u30eb\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc AI \u306f\u3001\u8a55\u4fa1\u306e\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u306a\u3069\u306e\u30eb\u30fc\u30c1\u30f3\u30ef\u30fc\u30af\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud Copilot \u306f\u3001\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u7ba1\u7406\u3084\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u3001\u7ba1\u7406\u8005\u3084\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306e\u65e2\u5b58\u306e\u30c4\u30fc\u30eb\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Cloud Copilot \u306f\u3001Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u7d71\u5408\u3055\u308c\u3066\u3044\u307e\u3059\u3002Copilot \u304c Genesys Cloud \u5185\u306e\u30c7\u30fc\u30bf\u3084\u30c4\u30fc\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u5834\u5408\u3001\u6a29\u9650\u306f\u30e6\u30fc\u30b6\u30fc\u3068\u540c\u3058\u7bc4\u56f2\u306b\u5236\u9650\u3055\u308c\u307e\u3059\u3002Genesys Cloud \u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3068\u3057\u3066\u3001\u30c7\u30fc\u30bf\u3001\u5206\u6790\u3001\u30c4\u30fc\u30eb\u306a\u3069\u306b\u30cd\u30a4\u30c6\u30a3\u30d6\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Genesys Cloud Copilot \u306f\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u540c\u3058\u3088\u3046\u306b\u4f7f\u7528\u3059\u308b\u306e\u3067\u3059\u304b\uff1f<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>\u3044\u3044\u3048\u3002Genesys Cloud Copilot \u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u8077\u8cac\u306b\u5fdc\u3058\u3066\u7570\u306a\u308b AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u4f7f\u3044\u5206\u3051\u307e\u3059\u3002AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001Genesys Cloud AI Studio \u304b\u3089\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#038;#8 [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"template":"","tax_cap_lobby":[18146],"tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-512461","capabilities","type-capabilities","status-publish","hentry","tax_cap_lobby-ai-"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/512461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/capabilities"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/15"}],"version-history":[{"count":18,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/512461\/revisions"}],"predecessor-version":[{"id":623454,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/capabilities\/512461\/revisions\/623454"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=512461"}],"wp:term":[{"taxonomy":"tax_cap_lobby","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_cap_lobby?post=512461"},{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_priority?post=512461"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme?post=512461"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_bundle?post=512461"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme2?post=512461"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_capability_sitewide?post=512461"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_products_programs?post=512461"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buying_job?post=512461"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buyer_persona?post=512461"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_sector?post=512461"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_segment?post=512461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}