{"id":639399,"date":"2026-07-06T12:55:57","date_gmt":"2026-07-06T19:55:57","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/customer-experience-in-insurance-from-cost-center-to-growth-engine"},"modified":"2026-09-16T22:16:11","modified_gmt":"2026-09-17T05:16:11","slug":"customer-experience-in-insurance-from-cost-center-to-growth-engine","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/customer-experience-in-insurance-from-cost-center-to-growth-engine","title":{"rendered":"\u4fdd\u967a\u696d\u754c\u306b\u304a\u3051\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff1a\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u6210\u9577\u30a8\u30f3\u30b8\u30f3\u3078"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<span data-contrast=\"auto\">\u4fdd\u967a\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u305f\u3061\u304b\u3089\u3001\u3088\u304f\u8033\u306b\u3059\u308b\u8a00\u8449\u304c\u3042\u308a\u307e\u3059\uff1a<\/span><i><span data-contrast=\"auto\">\u300c\u307e\u3042\u3001\u79c1\u305f\u3061\u306f \u3046\u307e\u304f\u3084\u3063\u3066\u3044\u307e\u3059\u3002\u5229\u76ca\u304c\u51fa\u3066\u3044\u308b\u306e\u306b\u3001\u306a\u305c\u4eca\u3046\u307e\u304f\u3044\u3063\u3066\u3044\u308b\u3082\u306e\u3092\u5909\u3048\u308b\u5fc5\u8981\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u300d<\/span><\/i><\/p>\n<p><span data-contrast=\"auto\">\u3082\u3063\u3068\u3082\u306a\u7591\u554f\u3067\u3059\u3002\u5b89\u5b9a\u3057\u305f\u640d\u5bb3\u7387\u3068\u7d71\u5408\u640d\u76ca\u7387\u3002\u8a31\u5bb9\u7bc4\u56f2\u5185\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u4fdd\u8a3c\uff08SLA\uff09\u3092\u9054\u6210\u3057\u3066\u3044\u308b\u2014\u2014\u305f\u3044\u3066\u3044\u306e\u5834\u5408\u306f\u3002\u7d19\u306e\u4e0a\u3067\u306f\u3001\u3059\u3079\u3066\u826f\u597d\u306b\u898b\u3048\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u3057\u304b\u3057\u4eca\u65e5\u306e\u5e02\u5834\u3067\u306f\u3001\u300c\u307e\u3042\u307e\u3042\u300d\u3067\u3042\u308b\u3053\u3068\u304c\u3001\u5b9f\u306f\u4fa1\u5024\u304c\u9759\u304b\u306b\u5931\u308f\u308c\u3066\u3044\u304f\u5834\u6240\u3067\u3042\u308a\u3001CX \u30ea\u30fc\u30c0\u30fc\u304c\u9759\u304b\u306b\u52dd\u5229\u3092\u53ce\u3081\u3066\u3044\u308b\u5834\u6240\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u306a\u305c\u306a\u3089\u3001\u3042\u306a\u305f\u306e\u4e8b\u696d\u304c\u5b89\u5b9a\u3057\u3066\u3044\u3066\u3082\u3001\u5468\u56f2\u306e\u696d\u754c\u306f\u52a0\u901f\u3057\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span class=\"EOP Selected CommentStart SCXW83872282 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><span class=\"TextRun SCXW239344550 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW239344550 BCX0\" data-ccp-parastyle=\"heading 2\">\u73fe\u72b6\u7dad\u6301\u306e\u9759\u304b\u306a\u4ee3\u511f<\/span><\/span><span class=\"EOP Selected SCXW239344550 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">\u307b\u3068\u3093\u3069\u306e\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u4f55\u304b\u304c\u58ca\u308c\u3066\u3044\u308b\u304b\u3089\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u3092\u611f\u3058\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f7c\u3089\u304c\u305d\u308c\u3092\u611f\u3058\u308b\u306e\u306f\u3001\u6469\u64e6\u306e\u4e2d\u3067\u3059\uff1a<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u9593\u3092\u5207\u308a\u66ff\u3048\u3066\u4f5c\u696d\u3057\u3066\u3044\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u9867\u5ba2\u304c\u30c1\u30e3\u30cd\u30eb\u3092\u307e\u305f\u3044\u3067\u540c\u3058\u60c5\u5831\u3092\u4f55\u5ea6\u3082\u4f1d\u3048\u3066\u3044\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u7ba1\u7406\u8005\u304c\u8907\u6570\u306e\u30c4\u30fc\u30eb\u304b\u3089\u30ec\u30dd\u30fc\u30c8\u3092\u5bc4\u305b\u96c6\u3081\u3066\u3044\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">IT\u30c1\u30fc\u30e0\u304c\u3001\u8ab0\u3082\u89e6\u308a\u305f\u304c\u3089\u306a\u3044\u8001\u673d\u5316\u3057\u305f\u30a4\u30f3\u30d5\u30e9\u3092\u7dad\u6301\u3057\u3066\u3044\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u5c0e\u5165\u3055\u308c\u308b\u65b0\u6a5f\u80fd\u304c\u9650\u3089\u308c\u3066\u3044\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u65bd\u7b56\u306e\u5927\u898f\u6a21\u306a\u30d0\u30c3\u30af\u30ed\u30b0\u304c\u3042\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u601d\u3044\u5f53\u305f\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u3053\u308c\u306f\u3001\u65ad\u7247\u5316\u3055\u308c\u305f\u5f93\u6765\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u57fa\u76e4\u306e\u73fe\u5b9f\u3067\u3042\u308a\u3001\u5358\u306a\u308b\u4e0d\u4fbf\u3055\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002\u6210\u9577\u3092\u69cb\u9020\u7684\u306b\u963b\u5bb3\u3059\u308b\u8981\u56e0\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u30b7\u30b9\u30c6\u30e0\u540c\u58eb\u304c\u9023\u643a\u3057\u3066\u3044\u306a\u3044\u3068\u3001\u591a\u304f\u306e\u5834\u5408\u306b\u304a\u3044\u3066\u30b5\u30fc\u30d3\u30b9\u306f\u9045\u304f\u306a\u308a\u3001\u4f53\u9a13\u306f\u5206\u65ad\u3055\u308c\u3001\u95a2\u4fc2\u3092\u6df1\u3081\u308b\u6a5f\u4f1a\u304c\u5931\u308f\u308c\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u305d\u3057\u3066\u3001\u6700\u3082\u91cd\u8981\u306a\u306e\u306f\u3001\u7af6\u5408\u4ed6\u793e\u306e\u591a\u304f\u304c\u3059\u3067\u306b\u3053\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3064\u3064\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3 \u306f \u6e1b\u901f\u3057\u3066\u3044\u306a\u3044 \u3080\u3057\u308d \u8907\u5229\u7684\u306b\u9032\u3093\u3067\u3044\u307e\u3059<\/h2>\n<p><span data-contrast=\"auto\">Genesys \u3067\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u6bb5\u968e\u7684\u306b\u6539\u5584\u3057\u3066\u3044\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u305d\u308c\u3092\u518d\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002 \u79c1\u305f\u3061\u306f\u3001\u5951\u7d04\u7ba1\u7406\u3001\u4fdd\u967a\u91d1\u8acb\u6c42\u3001\u305d\u3057\u3066\u65b0\u898f\u5951\u7d04\u8ca9\u58f2\u306b\u304a\u3051\u308b\u4fdd\u967a\u306e\u4f53\u9a13\u3092\u518d\u69cb\u60f3\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h4>1. \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b AI \u3068\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u53f0\u982d<\/h4>\n<p><span data-contrast=\"auto\">\u4fdd\u967a\u306b\u304a\u3051\u308b AI \u306f\u3001\u5358\u7d14\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u306f\u308b\u304b\u306b\u8d85\u3048\u308b\u6bb5\u968e\u306b\u9032\u5316\u3057\u307e\u3057\u305f\u3002 \u4eca\u65e5\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b\u306e\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u6587\u8108\u3092\u7406\u89e3\u3057\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u307e\u305f\u3044\u3067\u6210\u679c\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u307e\u3059\u3002\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u5f7c\u3089\u306f\u5358\u306b\u901a\u8a71\u3092\u8ee2\u9001\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306e\u610f\u56f3\u3092\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002\u00a0\u9867\u5ba2\u304c\u6c42\u3081\u308b\u306e\u306f\u3001\u7d4c\u9a13\u8c4a\u5bcc\u306a\u4fdd\u967a\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u304b\u3089\u306e\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u578b\u4f53\u9a13\u3067\u3042\u308a\u3001Genesys \u306f\u3059\u3067\u306b <\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/virtual-agents\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Genesys Cloud\u2122 Agentic Virtual Agent<\/span><\/a> \u3092\u7528\u3044\u3066\u3001\u305d\u308c\u3089\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">2. \u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306b\u5c02\u9580\u6027\u3092\u62e1\u5f35\u3059\u308b <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/copilots\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Genesys Cloud Copilot<\/span><\/a><span data-contrast=\"auto\"> \u306f\u3001\u4ee5\u4e0b\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306b AI \u3092\u76f4\u63a5\u7d44\u307f\u8fbc\u307f\u307e\u3059\uff1a<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5411\u3051\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30ac\u30a4\u30c0\u30f3\u30b9\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u81ea\u52d5\u8981\u7d04\u3068\u6b21\u5584\u306e\u6700\u9069\u30a2\u30af\u30b7\u30e7\u30f3\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"11\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u7ba1\u7406\u8005\u3068\u30a2\u30ca\u30ea\u30b9\u30c8\u5411\u3051\u306e\u72b6\u6cc1\u306b\u57fa\u3065\u304f\u30a4\u30f3\u30b5\u30a4\u30c8\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u624b\u4f5c\u696d\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3057\u3001\u30b9\u30bf\u30c3\u30d5\u306b\u3068\u3063\u3066\u672c\u5f53\u306b\u91cd\u8981\u306a\u3053\u3068\u3001\u3064\u307e\u308a\u9867\u5ba2\u3078\u306e\u5bfe\u5fdc\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 \u6700\u524d\u7dda\u306e\u62c5\u5f53\u8005\u306f\u3001\u5206\u65ad\u3055\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u306b\u82e6\u52b4\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306e\u30d3\u30b8\u30cd\u30b9\u8ab2\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u529b\u3092\u4e0e\u3048\u3089\u308c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002 Genesys Cloud Copilot \u306f\u7ba1\u7406\u3092\u7c21\u7d20\u5316\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u30a2\u30b8\u30e3\u30b9\u30bf\u30fc\u304c\u3001\u5168\u3066\u306e\u3084\u308a\u53d6\u308a\u306b\u304a\u3044\u3066\u6210\u529f\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5c4a\u3051\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4><span data-contrast=\"none\">3. \u30cd\u30a4\u30c6\u30a3\u30d6\u7d71\u5408\u3067\u4fdd\u967a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u3064\u306a\u3050 <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">Genesys \u306f\u4fdd\u967a\u7279\u5316\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u6295\u8cc7\u3092\u7d99\u7d9a\u3057\u3066\u304a\u308a\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u8fd1\u4ee3\u5316\u3057\u306a\u304c\u3089\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u306e\u8907\u96d1\u3055\u3092\u8efd\u6e1b\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002\u00a0\u4e2d\u6838\u3068\u306a\u308b\u4fdd\u967a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u306e\u57cb\u3081\u8fbc\u307f\u578b\u7d71\u5408\u306b\u3088\u308a\u3001\u4ee5\u4e0b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\uff1a<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u4e2d\u306b\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u5373\u5ea7\u306b\u8868\u793a\u3055\u308c\u308b\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30b7\u30b9\u30c6\u30e0\u3092\u5207\u308a\u66ff\u3048\u308b\u3053\u3068\u306a\u304f\u3001\u4fdd\u967a\u91d1\u8acb\u6c42\u3084\u5951\u7d04\u696d\u52d9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5b9f\u884c\u3067\u304d\u308b\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u6709\u4eba\u5bfe\u5fdc\u304c\u540c\u3058\u30c7\u30fc\u30bf\u57fa\u76e4\u4e0a\u3067\u52d5\u4f5c\u3059\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u81ea\u52d5\u5316\u3001\u6587\u8108\u628a\u63e1\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u306b\u30c7\u30fc\u30bf\u304c\u30b7\u30b9\u30c6\u30e0\u9593\u3067\u9001\u53d7\u4fe1\u3055\u308c\u308b<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u305d\u306e\u7d50\u679c\u306f\u3001\u4f55\u3088\u308a\u3082\u96c4\u5f01\u3067\u3059\u3002\u00a0\u3088\u308a\u8fc5\u901f\u306a\u89e3\u6c7a\u3002 \u30a8\u30e9\u30fc\u306e\u524a\u6e1b\u3002 \u4e00\u5143\u7ba1\u7406\u30d3\u30e5\u30fc\u3002 \u305d\u3057\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u4fdd\u967a\u5951\u7d04\u8005\u306e\u53cc\u65b9\u306b\u3068\u3063\u3066\u3001\u5287\u7684\u306b\u512a\u308c\u305f\u4f53\u9a13\u3002\u00a0<\/span><\/p>\n<h4>4. \u4fdd\u967a\u696d\u754c\u5411\u3051\u306b\u7279\u5316\u3057\u305f\u30d7\u30e9\u30af\u30c6\u30a3\u30b9<\/h4>\n<p><span data-contrast=\"auto\">Genesys \u306f\u4fdd\u967a\u696d\u754c\u3067\u5b9f\u9a13\u7684\u306a\u53d6\u308a\u7d44\u307f\u3092\u3057\u3066\u3044\u308b\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u79c1\u305f\u3061\u306f\u3053\u306e\u5206\u91ce\u306b\u6df1\u304f\u6295\u8cc7\u3057\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u4e8b\u524d\u69cb\u7bc9\u6e08\u307f\u306e\u30a2\u30af\u30bb\u30e9\u30ec\u30fc\u30bf\u30fc\u304b\u3089\u696d\u754c\u56fa\u6709\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u307e\u3067\u3001\u79c1\u305f\u3061\u306f\u6b21\u306e\u3053\u3068\u3092\u7406\u89e3\u3059\u308b\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u69cb\u7bc9\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u4e8b\u6545\u53d7\u4ed8\uff08FNOL\uff09\u306e\u5bfe\u5fdc\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u4fdd\u967a\u91d1\u8acb\u6c42\u306e\u8907\u96d1\u3055\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u898f\u5236\u4e0a\u306e\u5fae\u5999\u306a\u30cb\u30e5\u30a2\u30f3\u30b9\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"13\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u4f34\u3046\u5fc3\u7406\u7684\u8ca0\u8377\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u3053\u308c\u306f\u4e00\u822c\u7684\u306a CX \u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u4fdd\u967a\u696d\u754c\u306b\u7279\u5316\u3057\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002 \u305d\u308c\u306f\u5b9f\u969b\u306b\u6a5f\u80fd\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u3082\u305f\u3089\u3059\u4fa1\u5024\u3092\u5897\u5e45\u3057\u307e\u3059\u3002<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span class=\"EOP Selected CommentStart SCXW83872282 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><span class=\"TextRun SCXW220270817 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW220270817 BCX0\" data-ccp-parastyle=\"heading 2\">\u300c\u307e\u305a\u307e\u305a\u300d\u3067\u306f\u3001\u673a\u4e0a\u306b\u304a\u91d1\u3092\u7f6e\u304d\u53bb\u308a\u306b\u3057\u3066\u3044\u308b\u306e\u3068\u540c\u3058\u3060\u3068\u3044\u3048\u307e\u3059\u3002<\/span><\/span><span class=\"EOP Selected SCXW220270817 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30ec\u30ac\u30b7\u30fc\u74b0\u5883\u3084\u65ad\u7247\u5316\u3057\u305f\u74b0\u5883\u3067\u904b\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u306f\u73fe\u308c\u306a\u3044\u9818\u57df\u3067\u3001\u6210\u679c\u3092\u5341\u5206\u306b\u51fa\u305b\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3067\u3059\u3002\u3053\u308c\u306f\u6b21\u306e\u3088\u3046\u306a\u7d50\u679c\u3092\u62db\u304f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u6587\u8108\u306e\u7406\u89e3\u4e0d\u8db3\u306b\u3088\u308b <\/span><b><span data-contrast=\"auto\">\u30af\u30ed\u30b9\u30bb\u30eb\u304a\u3088\u3073\u30a2\u30c3\u30d7\u30bb\u30eb\u306e\u6a5f\u4f1a\u640d\u5931<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u9023\u643a\u3055\u308c\u3066\u3044\u306a\u3044\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308b <\/span><b><span data-contrast=\"auto\">\u51e6\u7406\u6642\u9593\u306e\u9577\u671f\u5316<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\"> \u30c1\u30e3\u30cd\u30eb\u9593\u306b\u308f\u305f\u308b <\/span><b><span data-contrast=\"auto\">\u4e00\u8cab\u6027\u306e\u306a\u3044\u4f53\u9a13<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\"> \u975e\u52b9\u7387\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u3088\u308b <\/span><b><span data-contrast=\"auto\">\u5f93\u696d\u54e1\u306e\u71c3\u3048\u5c3d\u304d<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\"> \u5909\u66f4\u304c\u56f0\u96e3\u306a\u3053\u3068\u306b\u3088\u308b <\/span><b><span data-contrast=\"auto\">\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30b5\u30a4\u30af\u30eb\u306e\u9045\u5ef6<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u8ffd\u52a0\u306e\u8981\u54e1\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306e\u30aa\u30fc\u30d0\u30fc\u30d8\u30c3\u30c9\u3092\u8003\u616e\u3057\u305f\u969b\u306e <\/span><b><span data-contrast=\"auto\">\u6240\u6709\u30b3\u30b9\u30c8\u306e\u5897\u5927<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"14\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u3088\u308a\u591a\u304f\u306e\u30b7\u30b9\u30c6\u30e0\u30b5\u30dd\u30fc\u30c8\u3068\u8106\u5f31\u6027\u304c\u751f\u3058 <\/span><b><span data-contrast=\"auto\">\u5b89\u5b9a\u6027\u306e\u30ea\u30b9\u30af\u304c\u5897\u52a0<\/span><\/b><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u4e00\u65b9\u3067\u3001\u6700\u65b0\u306e CX \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u6210\u9577\u30a8\u30f3\u30b8\u30f3\u3078\u3068\u5909\u9769\u3057\u3066\u3044\u307e\u3059\u3002Genesys \u306f\u4fdd\u967a\u4f1a\u793e\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u8907\u96d1\u3055\u3092\u8efd\u6e1b\u3057\u3001\u904b\u7528\u30b3\u30b9\u30c8\u3092\u4e0b\u3052\u3001\u52b9\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u306b\u5f79\u7acb\u3064\u4e00\u65b9\u3001\u305d\u306e\u4fa1\u5024\u306f\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u306f\u308b\u304b\u306b\u8d85\u3048\u3066\u9ad8\u307e\u3063\u3066\u3044\u304d\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3042\u3089\u3086\u308b\u6bb5\u968e\u3067\u3001\u9069\u5207\u306a\u6587\u8108\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001Genesys \u306f\u4fdd\u967a\u4f1a\u793e\u304c\u4fdd\u967a\u6599\u5275\u51fa\u306b\u3064\u306a\u304c\u308b\u6a5f\u4f1a\u3092\u898b\u51fa\u3059\u305f\u3081\u306e\u652f\u63f4\u3092\u884c\u3044\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u30011\u4ef6\u3042\u305f\u308a\u306e\u8a08\u4e0a\u4fdd\u967a\u6599\u306e\u5897\u52a0\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306e\u5411\u4e0a\u3001\u4fdd\u6709\u5951\u7d04\u6570\u306e\u5897\u52a0\u3001\u3088\u308a\u5f37\u56fa\u306a\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3082 \u305d\u308c\u3089\u306f\u3001\u3088\u308a\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u306a\u304c\u3089\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Genesys Cloud \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001AI\u3001\u30b8\u30e3\u30fc\u30cb\u30fc\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u67d4\u8edf\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u3092\u7d44\u307f\u5408\u308f\u305b\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3067\u304d\u308b\u3053\u3068\u3092\u518d\u5b9a\u7fa9\u3057\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u3064\u307e\u308a\u3001\u672c\u5f53\u306e\u554f\u3044\u306f<\/span><i><span data-contrast=\"auto\">\u300c\u306a\u305c\u5909\u3048\u308b\u306e\u304b\uff1f\u300d<\/span><\/i><\/p>\n<p><span data-contrast=\"auto\">\u3067\u306f\u306a\u304f\u3001<\/span><i><span data-contrast=\"auto\">\u300c\u5909\u3048\u306a\u3051\u308c\u3070\u3001\u4f55\u3092\u898b\u9003\u3057\u3066\u3044\u308b\u306e\u304b\uff1f\u300d\u306b\u306a\u308a\u307e\u3059<\/span><\/i>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span class=\"TextRun SCXW83872282 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW83872282 BCX0\" data-ccp-parastyle=\"heading 3\"><span class=\"TextRun SCXW257199888 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW257199888 BCX0\" data-ccp-parastyle=\"heading 3\"><span class=\"TextRun SCXW85000872 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW85000872 BCX0\" data-ccp-parastyle=\"heading 3\"><span class=\"TextRun SCXW35946742 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW35946742 BCX0\" data-ccp-parastyle=\"heading 2\"><span class=\"TextRun SCXW138057031 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW138057031 BCX0\" data-ccp-parastyle=\"heading 2\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5185\u90e8\u306e\u73fe\u5b9f<\/span><\/span><span class=\"EOP Selected SCXW138057031 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">\u591a\u304f\u306e\u30ec\u30ac\u30b7\u30fc\u74b0\u5883\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u60c5\u5831\u3092\u63a2\u3059\u306e\u306b\u8cb4\u91cd\u306a\u6642\u9593\u3092\u8cbb\u3084\u3057\u3001\u901a\u8a71\u5f8c\u306e\u4f5c\u696d\u306f\u3001\u672c\u6765\u3067\u3042\u308c\u3070\u9867\u5ba2\u5bfe\u5fdc\u306b\u4f7f\u3048\u305f\u306f\u305a\u306e\u6642\u9593\u3092\u4f55\u6642\u9593\u3082\u7121\u99c4\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u7ba1\u7406\u8005\u306f\u9045\u5ef6\u3057\u305f\u3001\u3042\u308b\u3044\u306f\u4e0d\u5b8c\u5168\u306a\u30ec\u30dd\u30fc\u30c8\u306b\u983c\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u30b3\u30fc\u30c1\u30f3\u30b0\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u5f71\u97ff\u304c\u51fa\u308b\u524d\u306b\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u3053\u3068\u304c\u96e3\u3057\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">AI \u642d\u8f09\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3053\u306e\u72b6\u6cc1\u3092\u6839\u672c\u304b\u3089\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u77e5\u8b58\u3068\u95a2\u9023\u3059\u308b\u9867\u5ba2\u306e\u6587\u8108\u304c\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u306e\u4e2d\u3067\u81ea\u52d5\u7684\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u5bfe\u5fdc\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u624b\u9593\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002\u4f1a\u8a71\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8981\u7d04\u3055\u308c\u308b\u305f\u3081\u3001\u4e8b\u52d9\u4f5c\u696d\u304c\u6700\u5c0f\u9650\u306b\u6291\u3048\u3089\u308c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u9867\u5ba2\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002\u540c\u6642\u306b\u3001\u7ba1\u7406\u8005\u306f\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u50be\u5411\u3084\u904b\u7528\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5373\u5ea7\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u3067\u3001\u3088\u308a\u5148\u56de\u308a\u3057\u305f\u30b3\u30fc\u30c1\u30f3\u30b0\u3068\u7d99\u7d9a\u7684\u306a\u6700\u9069\u5316\u306e\u6a5f\u4f1a\u304c\u751f\u307e\u308c\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Genesys Cloud Agent Copilot<\/span><span data-contrast=\"auto\">\u306f\u3001\u5fc5\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u5fc5\u8981\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u6469\u64e6\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u60c5\u5831\u3092\u63a2\u3057\u56de\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u6bb5\u968e\u7684\u306a\u6539\u5584\u3067\u306f\u306a\u304f\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u652f\u3048\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u904e\u91cd\u52b4\u50cd\u306e\u7d44\u7e54\u306b\u3068\u3063\u3066\u306f\u771f\u306e\u5909\u9769\u3067\u3042\u308a\u3001\u6551\u3044\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span class=\"EOP Selected CommentStart SCXW83872282 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><span class=\"TextRun SCXW98980336 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW98980336 BCX0\" data-ccp-parastyle=\"heading 2\">\u306a\u305cGenesys\u306a\u306e\u304b<\/span> <span class=\"NormalTextRun SCXW98980336 BCX0\" data-ccp-parastyle=\"heading 2\">\u2014<\/span> <span class=\"NormalTextRun SCXW98980336 BCX0\" data-ccp-parastyle=\"heading 2\">\u305d\u3057\u3066\u3001\u306a\u305c\u4eca\u306a\u306e\u304b<\/span><\/span><span class=\"EOP Selected SCXW98980336 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">\u4fdd\u967a\u4f1a\u793e\u304c\u6b21\u4e16\u4ee3\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u8a55\u4fa1\u3059\u308b\u4e2d\u3001Genesys \u306f\u5e7e\u3064\u3082\u306e\u91cd\u8981\u306a\u7406\u7531\u304b\u3089\u3001\u4ed6\u3068\u306f\u4e00\u7dda\u3092\u753b\u3057\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">\u898f\u6a21\u3068\u5c55\u958b\u5b9f\u7e3e<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">\u79c1\u305f\u3061\u306f\u3001\u4e16\u754c\u6700\u5927\u7d1a\u306e\u4fdd\u967a\u4f1a\u793e\u3092\u3001\u3042\u3089\u3086\u308b\u4e8b\u696d\u9818\u57df\u3067\u652f\u3048\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u30b9\u30d4\u30fc\u30c9<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b AI\u304b\u3089\u696d\u754c\u306e\u9023\u643a\u307e\u3067\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306f\u5358\u306a\u308b\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3059\u3067\u306b\u73fe\u5834\u3067\u5b9f\u7528\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u304c Genesys \u306e\u8003\u3048\u65b9\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5145\u5b9f\u5ea6<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">\u3053\u308c\u306f\u30c4\u30fc\u30eb\u306e\u5bc4\u305b\u96c6\u3081\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI \u642d\u8f09\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u306b\u69cb\u7bc9\u3055\u308c\u305f\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">\u7d99\u7d9a\u7684\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">\u79c1\u305f\u3061\u306f\u3001\u4fdd\u967a\u4f1a\u793e\u304c\u7af6\u4e89\u3059\u308b\u6b21\u306a\u308b\u30d5\u30ed\u30f3\u30c6\u30a3\u30a2\u3067\u3042\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3078\u306e\u6295\u8cc7\u306b\u304a\u3044\u3066\u3001\u5f15\u304d\u7d9a\u304d\u696d\u754c\u3092\u30ea\u30fc\u30c9\u3057\u3066\u3044\u307e\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><span data-contrast=\"none\">\u696d\u754c\u306e\u9023\u643a<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">\u79c1\u305f\u3061\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3060\u3051\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4fdd\u967a\u696d\u754c\u3092\u7406\u89e3\u3057\u3066\u3044\u307e\u3059\u3002<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2><span class=\"EOP Selected CommentStart SCXW83872282 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\"><span class=\"EOP Selected SCXW98980336 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\"><span class=\"TextRun SCXW208212177 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW208212177 BCX0\" data-ccp-parastyle=\"heading 2\">\u300c\u307e\u305a\u307e\u305a\u300d\u304b\u3089\u629c\u3051\u51fa\u3059\u3079\u304d\u7406\u7531<\/span><\/span><span class=\"EOP Selected SCXW208212177 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:240}\">\u00a0<\/span><\/span><\/span><\/h2>\n<p><span data-contrast=\"auto\">\u30d3\u30b8\u30cd\u30b9\u304c\u300c\u307e\u305a\u307e\u305a\u300d\u306e\u72b6\u614b\u3067\u3042\u308b\u306a\u3089\u3001\u5f37\u56fa\u306a\u57fa\u76e4\u306f\u3042\u308b\u306f\u305a\u3067\u3059\u304c\u3001\u305d\u3053\u304b\u3089\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u3078\u3068\u9032\u5316\u3059\u308b\u5927\u304d\u306a\u6a5f\u4f1a\u304c\u3042\u308a\u307e\u3059\u3002<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u4fdd\u967a\u696d\u754c\u3067\u306f\u3001<\/span><i><span data-contrast=\"auto\">\u307e\u305a\u307e\u305a<\/span><\/i><span data-contrast=\"auto\">\u3068<\/span><i><span data-contrast=\"auto\">\u5353\u8d8a\u3057\u3066\u3044\u308b<\/span><\/i><span data-contrast=\"auto\">\u306e\u9593\u306b\u3042\u308b\u30ae\u30e3\u30c3\u30d7\u3053\u305d\u304c\u3001\u7af6\u4e89\u512a\u4f4d\u306e\u6240\u5728\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u3067\u3042\u308b\u3053\u3068\u306f\u3001\u7d99\u7d9a\u7387\u306e\u5411\u4e0a\u3001\u5408\u7b97\u6bd4\u7387\u304a\u3088\u3073\u7d4c\u8cbb\u7387\u306e\u4f4e\u4e0b\u3001\u305d\u3057\u3066\u53ce\u76ca\u6027\u306e\u5411\u4e0a\u3068\u3044\u3046\u5f62\u3067\u4fa1\u5024\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span data-contrast=\"auto\">\u6700\u65b0\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u58ca\u308c\u3066\u3044\u308b\u3082\u306e\u3092\u4fee\u7406\u3059\u308b\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><br \/>\n<span data-contrast=\"auto\">\u4eca\u306f\u307e\u3060\u624b\u306e\u5c4a\u304b\u306a\u3044\u3082\u306e\u3092\u89e3\u304d\u653e\u3064\u3053\u3068\u3067\u3059\u3002<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u3088\u308a\u901f\u3044\u6210\u9577<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" 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