{"id":636922,"date":"2025-11-18T08:27:53","date_gmt":"2025-11-18T16:27:53","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/is-your-cx-investment-framed-as-a-growth-driver"},"modified":"2026-08-19T23:55:48","modified_gmt":"2026-08-20T06:55:48","slug":"is-your-cx-investment-framed-as-a-growth-driver","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/is-your-cx-investment-framed-as-a-growth-driver","title":{"rendered":"CX \u3078\u306e\u6295\u8cc7\u306f\u3001\u6210\u9577\u306e\u539f\u52d5\u529b\u3068\u3057\u3066\u4f4d\u7f6e\u4ed8\u3051\u3089\u308c\u3066\u3044\u307e\u3059\u304b\uff1f"},"content":{"rendered":"

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CX \u3092\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u6210\u9577\u30a8\u30f3\u30b8\u30f3\u3078\u3068\u5909\u9769\u3059\u308b\u6e96\u5099\u306f\u3067\u304d\u3066\u3044\u307e\u3059\u304b\uff1fAI \u3068 CX \u306e\u305f\u3081\u306e2026\u5e74\u30d0\u30a4\u30e4\u30fc\u30ba\u30fb\u30ac\u30a4\u30c9<\/a>\u300d\u3092\u304a\u8aad\u307f\u3044\u305f\u3060\u304d\u3001AI \u3092\u6d3b\u7528\u3057\u305f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7528\u3044\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u3069\u306e\u3088\u3046\u306b\u9032\u5316\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n

 <\/p>\n

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