{"id":620818,"date":"2026-02-10T10:00:14","date_gmt":"2026-02-10T18:00:14","guid":{"rendered":"https:\/\/www.genesys.com\/blog\/post\/how-large-action-models-will-power-agentic-orchestration"},"modified":"2026-03-31T18:46:42","modified_gmt":"2026-04-01T01:46:42","slug":"how-large-action-models-will-power-agentic-orchestration","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/how-large-action-models-will-power-agentic-orchestration","title":{"rendered":"\u5927\u898f\u6a21\u30a2\u30af\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u3092\u6d3b\u7528\u3057\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3"},"content":{"rendered":"

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AI \u30d9\u30fc\u30b9\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u591a\u304f\u306f\u3001\u5b9f\u969b\u306b\u4f55\u304b\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308b\u6bb5\u968e\u3067\u306f\u3001\u5f79\u306b\u7acb\u3061\u307e\u305b\u3093\u3002<\/span><\/p>\n

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LLM \u306f\u7406\u89e3\u3068\u8aac\u660e\u306e\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002LAM \u306f\u6c7a\u5b9a\u3068\u5b9f\u884c\u306e\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

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LLM \u306f\u3001\u4f1a\u8a71\u3092\u81ea\u7136\u306a\u3082\u306e\u3068\u3057\u3066\u611f\u3058\u3055\u305b\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4eba\u3005\u304c\u6a5f\u68b0\u3068\u5bfe\u8a71\u3059\u308b\u65b9\u6cd5\u3092\u5909\u9769\u3057\u307e\u3057\u305f\u3002<\/a>LLM \u306f\u3001\u66d6\u6627\u3067\u6574\u7406\u3055\u308c\u3066\u3044\u306a\u3044\u8cea\u554f\u3067\u3082\u7406\u89e3\u3057\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u8e0f\u307e\u3048\u3066\u3001\u53e3\u8abf\u3084\u610f\u56f3\u306b\u6cbf\u3063\u305f\u5fdc\u7b54\u3092\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08CX\uff09\u306b\u304a\u3044\u3066\u306f\u3001\u786c\u76f4\u7684\u306a\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u9069\u5fdc\u3059\u308b\u4f1a\u8a71\u3078\u3068\u7f6e\u304d\u63db\u3048\u3089\u308c\u3001\u306f\u308b\u304b\u306b\u6a5f\u68b0\u7684\u3067\u306a\u3044\u3082\u306e\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n

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LLM \u306f\u76f8\u624b\u304c\u4f55\u3092\u5c0b\u306d\u3066\u3044\u308b\u306e\u304b\u3092\u7406\u89e3\u3057\u3001\u9996\u5c3e\u4e00\u8cab\u3057\u305f\u4eba\u9593\u3089\u3057\u3044\u5fdc\u7b54\u304c\u3067\u304d\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u304a\u3044\u3066\u3001LLM \u306f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u3088\u308a\u6ed1\u3089\u304b\u3067\u60c5\u5831\u8c4a\u304b\u306a\u3082\u306e\u306b\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u304c\u3001\u305d\u306e\u8ca2\u732e\u306b\u306f\u9650\u754c\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n

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LAM \u306f\u3001\u4f55\u304c\u8d77\u3053\u308a\u5f97\u308b\u304b\u3092\u8a9e\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002LAM \u306f\u4f55\u3092\u3059\u3079\u304d\u304b\u306b\u7126\u70b9\u3092\u3042\u3066\u3001\u51e6\u7406\u304c\u5b8c\u4e86\u3059\u308b\u307e\u3067\u7d9a\u3051\u307e\u3059\u3002\u5404\u30b9\u30c6\u30c3\u30d7\u306f\u8ffd\u8de1\u3055\u308c\u3001\u7ba1\u7406\u3055\u308c\u3001\u7c21\u5358\u306b\u30d5\u30a9\u30ed\u30fc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u3053\u306e\u9055\u3044\u3053\u305d\u304c\u3001AI \u4e3b\u5c0e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068 AI \u652f\u63f4\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u5206\u3051\u308b\u3082\u306e\u3067\u3059\u3002\u4f1a\u8a71\u306f\u3082\u306f\u3084\u300c\u4eca\u5f8c\u3001\u8ab0\u304b\u304c\u5bfe\u5fdc\u3057\u307e\u3059 \u300d\u3067\u7d42\u308f\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI \u4e3b\u5c0e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u51e6\u7406\u306e\u5b8c\u4e86\u3068\u304a\u5ba2\u69d8\u304c\u62b1\u3048\u308b\u554f\u984c\u306e\u89e3\u6c7a\u3092\u3082\u3063\u3066\u3001\u4f1a\u8a71\u3092\u7d42\u4e86\u3055\u305b\u307e\u3059\u3002<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=””]<\/p>\n

\u696d\u754c\u521d\u306e\u81ea\u5f8b\u578b Agentic Virtual Agent<\/span><\/h2>\n

\u3042\u306a\u305f\u304c\u822a\u7a7a\u4f1a\u793e\u306e\u30a2\u30d7\u30ea\u3067\u906d\u9047\u3057\u305f\u4e8b\u614b\u306f\u3001\u73cd\u3057\u3044\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u308c\u306f\u3001\u4f1a\u8a71\u578b\u306e\u30b7\u30b9\u30c6\u30e0\u304c\u696d\u52d9\u9042\u884c\u3092\u4f9d\u983c\u3055\u308c\u305f\u5834\u5408\u306b\u3001\u5341\u5206\u306b\u4e88\u60f3\u3055\u308c\u308b\u3053\u3068\u3067\u3059\u3002\u30d0\u30fc\u30c1\u30e3\u30eb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u7684\u78ba\u306b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3057\u305f\u304c\u3001\u5f85\u6a5f\u3084\u518d\u8a66\u884c\u3001\u3042\u308b\u3044\u306f\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306e\u8ca0\u62c5\u306f\u3001\u3042\u306a\u305f\u306b\u62bc\u3057\u4ed8\u3051\u3089\u308c\u305f\u306e\u3067\u3059\u3002<\/span><\/p>\n

Genesys Cloud Agentic Virtual Agent\uff08AVA\uff09\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u30aa\u30fc\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u6301\u3061\u3001\u5b8c\u4e86\u307e\u3067\u5c0e\u304f\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002AVA \u306f\u3001\u4f55\u304c\u8a31\u53ef\u3055\u308c\u3066\u3044\u308b\u304b\u3001\u3069\u306e\u3088\u3046\u306b\u9032\u3081\u308b\u3079\u304d\u304b\u3001\u305d\u3057\u3066\u4eba\u9593\u306e\u5224\u65ad\u304c\u5fc5\u8981\u306a\u306e\u306f\u3044\u3064\u306a\u306e\u304b\u3092\u77e5\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n

\u3067\u306f\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u30d5\u30e9\u30a4\u30c8\u3092\u3082\u3046\u4e00\u5ea6\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002Genesys Cloud Agentic Virtual Agent\uff08AVA\uff09\u306f\u3001\u518d\u4e88\u7d04\u306e\u9078\u629e\u80a2\u3092\u7f85\u5217\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u3042\u306a\u305f\u3092\u65c5\u884c\u8005\u3068\u3057\u3066\u81ea\u5f8b\u7684\u306b\u8a8d\u8a3c\u3057\u3001\u7a7a\u5e2d\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u3001\u65b0\u3057\u3044\u5ea7\u5e2d\u3092\u5272\u308a\u5f53\u3066\u3001\u30dd\u30ea\u30b7\u30fc\u3067\u53ef\u80fd\u306a\u5834\u5408\u306f\u30af\u30ec\u30b8\u30c3\u30c8\u3092\u9069\u7528\u3057\u3001\u4e88\u7d04\u3092\u66f4\u65b0\u3057\u3001\u7d50\u679c\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u3059\u3079\u3066\u306f\u540c\u3058\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u4e2d\u3067\u884c\u308f\u308c\u307e\u3059\u3002<\/span><\/p>\n

\u3053\u3046\u3057\u3066\u3001\u3042\u306a\u305f\u306f\u5358\u306a\u308b\u7d4c\u904e\u8aac\u660e\u3067\u306f\u306a\u304f\u3001\u78ba\u304b\u306a\u7d50\u679c\u3092\u5f97\u3066\u51fa\u767a\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u3053\u308c\u304c\u53ef\u80fd\u306a\u306e\u306f\u3001AVA \u304c\u5b9f\u969b\u306e\u4f01\u696d\u74b0\u5883\u5185\u3067\u52d5\u4f5c\u3059\u308b\u3088\u3046\u306b\u8a13\u7df4\u3055\u308c\u305f Scaled Cognition APT-1 LAM \u3092\u642d\u8f09\u3057\u3066\u3044\u308b<\/a>\u304b\u3089\u3067\u3059\u3002AVA \u306f\u4eee\u60f3\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u306f\u306a\u304f\u3001\u5b9f\u969b\u306e\u30c4\u30fc\u30eb\u3084\u30dd\u30ea\u30b7\u30fc\u306b\u57fa\u3065\u3044\u3066\u9ad8\u5ea6\u306a\u63a8\u8ad6\u3092\u884c\u3044\u307e\u3059\u3002<\/span><\/p>\n

\u3059\u3079\u3066\u306e\u884c\u52d5\u306f\u8ffd\u8de1\u53ef\u80fd\u3067\u3042\u308a\u3001\u7ba1\u7406\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u5834\u3057\u306e\u304e\u306e\u5bfe\u5fdc\u3084\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30c1\u30b1\u30c3\u30c8\u306b\u96a0\u3055\u308c\u308b\u51e6\u7406\u306f\u4e00\u5207\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u306e AI \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f Agent-to-Agent\uff08A2A\uff09\u3084 Model Context Protocol\uff08MCP\uff09\u306e\u3088\u3046\u306a\u30aa\u30fc\u30d7\u30f3\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u3092\u30cd\u30a4\u30c6\u30a3\u30d6\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304a\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u540c\u58eb\u3084\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b7\u30b9\u30c6\u30e0\u9593\u3067\u3001\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3084\u5236\u5fa1\u3092\u7dad\u6301\u3057\u305f\u307e\u307e\u3001\u30bb\u30ad\u30e5\u30a2\u306b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u30b8\u30a7\u30cd\u30b7\u30b9\u3067\u306f\u3001\u5b9f\u884c\u3068\u30ac\u30d0\u30ca\u30f3\u30b9\u306f\u8a2d\u8a08\u4e0a\u5207\u308a\u96e2\u305b\u306a\u3044\u3082\u306e\u3068\u3057\u3066\u4e00\u4f53\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306e AVA \u306f\u3001\u5b9a\u7fa9\u3055\u308c\u305f\u5883\u754c\u306e\u4e2d\u3067\u52d5\u4f5c\u3057\u3001\u5b9f\u884c\u6642\u306b\u30dd\u30ea\u30b7\u30fc\u3092\u9069\u7528\u3057\u3001\u4eba\u9593\u306e\u5c02\u9580\u77e5\u8b58\u304c\u5fc5\u8981\u306a\u5834\u5408\u306b\u306e\u307f\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3059\u3002<\/span><\/p>\n

\u91cd\u8981\u306a\u306e\u306f\u3001\u304a\u5ba2\u69d8\u306f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u80cc\u5f8c\u306b\u30c1\u30fc\u30e0\u3084\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u3044\u304f\u3064\u5b58\u5728\u3059\u308b\u306e\u304b\u3068\u3044\u3063\u305f\u3053\u3068\u306b\u3001\u95a2\u5fc3\u306f\u7121\u3044\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u304a\u5ba2\u69d8\u304c\u6c42\u3081\u3066\u3044\u308b\u306e\u306f\u3001\u554f\u984c\u306e\u89e3\u6c7a\u3067\u3059\u3002Genesys Cloud Agentic Virtual Agent \u306f\u305d\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u7d44\u7e54\u5185\u306e\u8907\u6570\u306e\u90e8\u7f72\u3092\u6a2a\u65ad\u3057\u305f\u4f5c\u696d\u304c\u5fc5\u8981\u306a\u5834\u5408\u3067\u3082\u3001\u76ee\u306b\u898b\u3048\u308b\u9032\u6357\u3068\u660e\u78ba\u306a\u7d50\u679c\u3001\u305d\u3057\u3066\u4e2d\u65ad\u306e\u306a\u3044\u5358\u4e00\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/p>\n

\u6700\u3082\u91cd\u8981\u306a\u3053\u3068\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u300c\u8b1d\u7f6a\u3084\u8aac\u660e\u306e\u7e70\u308a\u8fd4\u3057\u300d\u304b\u3089\u8131\u5374\u3057\u3001\u4e8b\u5f8c\u7684\u306b\u4fee\u5fa9\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u8a08\u3055\u308c\u305f\u30b8\u30e3\u30fc\u30cb\u30fc\u306b\u3088\u3063\u3066\u5148\u56de\u308a\u3059\u308b\u3001\u4e88\u6e2c\u53ef\u80fd\u306a\u3082\u306e\u3078\u3068\u5909\u308f\u308b\u70b9\u3067\u3059\u3002<\/span><\/p>\n

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