{"id":600839,"date":"2025-10-30T02:47:53","date_gmt":"2025-10-30T09:47:53","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=600839"},"modified":"2025-10-30T02:49:54","modified_gmt":"2025-10-30T09:49:54","slug":"how-to-choose-customer-management-system","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/how-to-choose-customer-management-system","title":{"rendered":"\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08CRM\uff09\u3092\u3069\u3046\u9078\u3076\u3079\u304d\u304b\uff1f\u76ee\u7684\u306b\u5408\u308f\u305b\u305f\u9078\u3073\u65b9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]\u4f01\u696d\u304c\u6210\u9577\u3057\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u308b\u3068\u300c\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u300d\u3068\u300c\u52b9\u7387\u7684\u306a\u6d3b\u7528\u300d\u304c\u6b20\u304b\u305b\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306b\u5f79\u7acb\u3064\u4ed5\u7d44\u307f\u304c\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08 CRM \uff1a\u30b7\u30fc\u30fb\u30a2\u30fc\u30eb\u30fb\u30a8\u30e0\uff09\u3067\u3059\u3002<br \/>\n\u3057\u304b\u3057\u3001 CRM \u306b\u306f\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u3084\u63d0\u4f9b\u5f62\u614b\u304c\u3042\u308a\u3001\u76ee\u7684\u306b\u5fdc\u3058\u305f\u9078\u3073\u65b9\u3092\u3057\u306a\u3051\u308c\u3070\u3001\u793e\u5185\u3067\u6d3b\u7528\u3055\u308c\u305a\u3001\u6295\u8cc7\u5bfe\u52b9\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<br \/>\n\u672c\u8a18\u4e8b\u3067\u306f\u3001 CRM 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href=\"#link04\">\u5b9f\u969b\u306e\u8cbb\u7528\u611f\u3001\u76f8\u5834\u306f\uff1f<\/a><\/li>\n<li><a href=\"#link05\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001\u30bd\u30d5\u30c8\u9078\u3073 \uff15 \u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li>\n<li><a href=\"#link06\">\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u4e3b\u306a\u6a5f\u80fd\u4e00\u89a7<\/a><\/li>\n<li><a href=\"#link07\">\u696d\u7a2e\u5225\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u6c42\u3081\u3089\u308c\u308b\u6a5f\u80fd<\/a><\/li>\n<li><a href=\"#link08\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u6c42\u3081\u3089\u308c\u308b CRM\u00a0<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link01\"><\/a>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08 CRM \uff09\u3068\u306f<\/strong><\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8221;600913&#8243; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff08 CRM\uff1aCustomer Relationship Management \uff09\u3068\u306f\u3001\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3001\u8cfc\u8cb7\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u5c65\u6b74\u306a\u3069\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u3044\u3063\u305f\u4f1a\u793e\u5168\u4f53\u306e\u6d3b\u52d5\u306b\u5f79\u7acb\u3066\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002<\/p>\n<p>CRM \u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c8\u30e9\u30d6\u30eb\u304c\u9632\u3052\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u540c\u3058\u9867\u5ba2\u306b\u8907\u6570\u306e\u55b6\u696d\u30de\u30f3\u304b\u3089\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u304b\u3051\u3066\u3044\u305f<\/li>\n<li>\u62c5\u5f53\u304c\u4f11\u307f\u3067\u9867\u5ba2\u306e\u8a73\u7d30\u72b6\u6cc1\u304c\u308f\u304b\u3089\u305a\u554f\u3044\u5408\u308f\u305b\u306b\u56de\u7b54\u3067\u304d\u306a\u3044<\/li>\n<\/ul>\n<p>\u3064\u307e\u308a\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u5c5e\u4eba\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u3092\u8131\u5374\u3057\u3001\u7d44\u7e54\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u80b2\u3080\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3><strong>\u00a0CRM \u3068 SFA \u3068\u306f\u3069\u3046\u9055\u3046<\/strong><\/h3>\n<p>SFA \uff08 Sales Force Automation \uff09\u3068\u306f\u55b6\u696d\u6d3b\u52d5\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u6307\u3057\u3001\u305d\u306e\u6a5f\u80fd\u306f\u55b6\u696d\u62c5\u5f53\u8005\u306e\u6d3b\u52d5\u7ba1\u7406\u3001\u5546\u8ac7\u9032\u6357\u7ba1\u7406\u3001\u58f2\u4e0a\u4e88\u6e2c\u306a\u3069\u300c\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u300d\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u4e00\u65b9\u3001 CRM \u306f\u300c\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u5f37\u5316\u300d\u3059\u308b\u3053\u3068\u304c\u76ee\u7684\u3067\u3042\u308a\u3001 SFA \u306e\u6a5f\u80fd\u3092\u5305\u542b\u3059\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u55b6\u696d\u652f\u63f4\u304c\u30e1\u30a4\u30f3\u306e SFA \u306b\u5bfe\u3057\u3066\u3001 CRM \u306f\u8cfc\u5165\u5f8c\u3082\u542b\u3081\u305f\u3088\u308a\u5e83\u3044\u9867\u5ba2\u63a5\u70b9\u3092\u30ab\u30d0\u30fc\u3059\u308b\u70b9\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n<h3><strong>\u00a0MA \u30c4\u30fc\u30eb\u3068\u306e\u9055\u3044<\/strong><\/h3>\n<p>MA \uff08 Marketing Automation \uff09\u30c4\u30fc\u30eb\u306f\u3001\u65b0\u898f\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u7372\u5f97\u3068\u80b2\u6210\u3092\u76ee\u7684\u306b\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u3084 Web \u884c\u52d5\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u306a\u3069\u3092\u81ea\u52d5\u5316\u3059\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002CRM \u304c\u300c\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u300d\u3092\u91cd\u8996\u3059\u308b\u306e\u306b\u5bfe\u3057\u3001 MA \u306f\u300c\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u7372\u5f97\u3068\u80b2\u6210\u300d\u306b\u8ef8\u8db3\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002 \uff12 \u3064\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u304b\u3089\u30ea\u30d4\u30fc\u30bf\u30fc\u307e\u3067\u4e00\u8cab\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u306e\u5c65\u6b74\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3><strong>\u00a0ERP \u3068\u306e\u9055\u3044<\/strong><\/h3>\n<p>ERP \uff08 Enterprise Resource Planning \uff09\u306f\u3001\u4f1a\u8a08\u30fb\u4eba\u4e8b\u30fb\u5728\u5eab\u30fb\u751f\u7523\u306a\u3069\u3001\u4f01\u696d\u5168\u4f53\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u7d71\u5408\u7ba1\u7406\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u305d\u306e\u76ee\u7684\u306f\u7d4c\u55b6\u306e\u52b9\u7387\u5316\u306e\u305f\u3081\u3001\u793e\u5185\u306e\u696d\u52d9\u57fa\u76e4\u3092\u6574\u5099\u3059\u308b\u5f79\u5272\u3092\u62c5\u3044\u307e\u3059\u3002<br \/>\nCRM\u304c\u300c\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u300d\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u306e\u306b\u5bfe\u3057\u3001 ERP \u306f\u300c\u793e\u5185\u5168\u4f53\u306e\u52b9\u7387\u5316\u300d\u304c\u4e3b\u8ef8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link02\"><\/a>\u9867\u5ba2\u7ba1\u7406\u3092\u7121\u6599\u30c4\u30fc\u30eb\u3084\u3001\u30a8\u30af\u30bb\u30eb\u3067\u81ea\u4f5c\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8<\/strong><\/h2>\n<p>\u4e2d\u5c0f\u4f01\u696d\u3084\u5c0f\u898f\u6a21\u30d3\u30b8\u30cd\u30b9\u306e\u5834\u5408\u3001\u300c\u30b3\u30b9\u30c8\u3092\u304b\u3051\u305a\u306b\u9867\u5ba2\u7ba1\u7406\u3092\u3057\u305f\u3044\u300d\u3068\u8003\u3048\u3001\u30a8\u30af\u30bb\u30eb\u3084\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3067\u9867\u5ba2\u7ba1\u7406\u3092\u59cb\u3081\u308b\u30b1\u30fc\u30b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u30d5\u30ea\u30fc\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7528\u3044\u305f\u9867\u5ba2\u7ba1\u7406\u306b\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7279\u5fb4\u304c\u3042\u308b\u306e\u3067\u3001\u9867\u5ba2\u6570\u304c\u5897\u3048\u3066\u304d\u305f\u6bb5\u968e\u3067\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u3057\u3066\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u3092\u8003\u3048\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3><strong>\u81ea\u4f5c\u306a\u3089\u3067\u306f\u306e\u30e1\u30ea\u30c3\u30c8<\/strong><\/h3>\n<ul>\n<li>\u8cbb\u7528\u306f\u307b\u307c\u767a\u751f\u3057\u306a\u3044<\/li>\n<li>\u5c0e\u5165\u6e96\u5099\u304c\u4e0d\u8981\u3067\u3001\u3059\u3050\u306b\u59cb\u3081\u3089\u308c\u308b<\/li>\n<li>\u81ea\u793e\u306e\u4e8b\u60c5\u306b\u5408\u308f\u305b\u3066\u67d4\u8edf\u306b\u52a0\u5de5\u3067\u304d\u308b<\/li>\n<\/ul>\n<h3><strong>\u81ea\u4f5c\u3086\u3048\u306e\u30c7\u30e1\u30ea\u30c3\u30c8<\/strong><\/h3>\n<ul>\n<li>\u30a2\u30af\u30bb\u30b9\u6a29\u306e\u7ba1\u7406\u304c\u96e3\u3057\u304f\u3001\u60c5\u5831\u6f0f\u6d29\u30ea\u30b9\u30af\u304c\u3042\u308b<\/li>\n<li>\u62c5\u5f53\u8005\u4efb\u305b\u306b\u306a\u308a\u3084\u3059\u304f\u3001\u5c5e\u4eba\u7684\u904b\u7528\u306b\u306a\u308a\u304c\u3061<\/li>\n<li>\u6a5f\u80fd\u306e\u9650\u754c\u304c\u3042\u308a\u3001\u9867\u5ba2\u6570\u304c\u5897\u3048\u308b\u3068\u4e0d\u4fbf\u304c\u751f\u3058\u308b<\/li>\n<\/ul>\n<p>\u3010\u95a2\u9023\u8a18\u4e8b\u3011<\/p>\n<p><strong class=\"text-20\">\u304a\u554f\u3044\u5408\u308f\u305b\u6bb5\u968e\u304b\u3089\u8cfc\u5165\u5f8c\u307e\u3067\u9867\u5ba2\u306e\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406<\/strong><br \/>\n<strong class=\"text-20\">\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u304c\u5b9f\u73fe\u3059\u308b\u3042\u3089\u3086\u308b\u898f\u6a21\u306e\u30a8\u30f3\u30c9\u30fb\u30c4\u30fc\u30fb\u30a8\u30f3\u30c9\u4f53\u9a13\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba<\/strong><\/p>\n<p><a class=\"text-18\" href=\"https:\/\/www.genesys.com\/ja-jp\/genesys-cloud\">https:\/\/www.genesys.com\/ja-jp\/genesys-cloud<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link03\"><\/a>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u30fb\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8<\/strong><\/h2>\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306f\u3001\u696d\u52d9\u52b9\u7387\u5316\u3084\u58f2\u4e0a\u62e1\u5927\u306b\u3064\u306a\u304c\u308b\u4e00\u65b9\u3067\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u904b\u7528\u9762\u3067\u306e\u8ab2\u984c\u3082\u5b58\u5728\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u6574\u7406\u3057\u3001\u81ea\u793e\u306b\u3068\u3063\u3066\u5c0e\u5165\u304c\u672c\u5f53\u306b\u5fc5\u8981\u304b\u3092\u898b\u6975\u3081\u308b\u5224\u65ad\u6750\u6599\u3068\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><strong>\u30e1\u30ea\u30c3\u30c8 1 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\/>\n\u4f8b\u3048\u3070\u3001\u5951\u7d04\u66f8\u3084\u8acb\u6c42\u66f8\u3092\u81ea\u52d5\u751f\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u308a\u3001\u8cc7\u6599\u8acb\u6c42\u3084\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u305f\u898b\u8fbc\u307f\u5ba2\u306b\u3001\u81ea\u52d5\u3067\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u305f\u308a\u3068\u3001 CRM 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css=&#8221;&#8221;]\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u8cbb\u7528\u306f\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u5f62\u5f0f\u306b\u3088\u3063\u3066\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u578b\u3068\u30af\u30e9\u30a6\u30c9\u578b\u306e 2 \u3064\u306b\u5206\u304b\u308c\u307e\u3059\u3002\u304b\u3051\u3089\u308c\u308b\u4e88\u7b97\u3068\u6a5f\u80fd\uff08\u4ed5\u69d8\uff09\u3092\u691c\u8a0e\u3057\u305f\u3046\u3048\u3067\u3001\u3069\u3061\u3089\u306e\u30bf\u30a4\u30d7\u3067\u884c\u304f\u306e\u304b\u3092\u6c7a\u65ad\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3><strong>\u30af\u30e9\u30a6\u30c9\u578b\u306f\u521d\u671f\u8cbb\u7528\u304c\u7121\u6599\u307e\u305f\u306f\u4f4e\u984d<\/strong><\/h3>\n<p>\u30af\u30e9\u30a6\u30c9\u578b\u306f\u3001 SaaS \u4e8b\u696d\u8005\u306e\u7528\u610f\u3057\u305f\u30af\u30e9\u30a6\u30c9\u4e0a\u3067\u30c7\u30fc\u30bf\u7ba1\u7406\u3092\u884c\u3044\u3001\u958b\u767a\u3084\u4fdd\u5b88\u306f\u540c\u4e8b\u696d\u8005\u304c\u884c\u3044\u307e\u3059\u3002\u5229\u7528\u8005\u306f\u30b9\u30da\u30c3\u30af\u306b\u5fdc\u3058\u305f\u30d1\u30bd\u30b3\u30f3\u3067\u3001\u77ed\u671f\u9593\u3067 CRM \u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u521d\u671f\u8cbb\u7528\u306f\u7121\u6599\u307e\u305f\u306f\u4f4e\u984d\u3067\u3001\u6708\u984d\u8cbb\u7528\u306f\u30e6\u30fc\u30b6\u30fc\u6570\u306b\u5fdc\u3058\u3066\u767a\u751f\u3059\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u6a5f\u80fd\u306b\u3082\u3088\u308a\u307e\u3059\u304c\u3001 1 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\/>\n\u3069\u3061\u3089\u306e\u5834\u5408\u3082\u3001\u958b\u767a\u30fb\u4fdd\u5b88\u3092\u81ea\u793e\u3067\u884c\u3046\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u304c\u9ad8\u3044\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u53cd\u9762\u3001\u521d\u671f\u8cbb\u7528\u304c\u6570\u767e\u4e07\u5186\u304b\u3089\u6570\u5343\u4e07\u5186\u3068\u9ad8\u984d\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u3002\u3086\u304f\u3086\u304f\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u8003\u616e\u3059\u308b\u3068\u3001\u30e9\u30f3\u30cb\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u6570\u5343\u4e07\u5186\u306b\u9054\u3059\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link05\"><\/a>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001\u30bd\u30d5\u30c8\u9078\u3073 \uff15 \u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><\/h2>\n<p>\u521d\u3081\u3066\u306e\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3084\u30bd\u30d5\u30c8\u3092\u9078\u3076\u3068\u304d\u306f\u3001\u81ea\u793e\u306e\u5229\u7528\u72b6\u6cc1\u3092\u30a4\u30e1\u30fc\u30b8\u3057\u306a\u304c\u3089\u3001\u6b21\u306e 5 \u3064\u3092\u691c\u8a0e\u3059\u308b\u306e\u304c\u30aa\u30b9\u30b9\u30e1\u3067\u3059\u3002<\/p>\n<h3><strong>\u81ea\u793e\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u5c0e\u5165\u3055\u308c\u3066\u3044\u308b\u304b<\/strong><\/h3>\n<p>\u9867\u5ba2\u7ba1\u7406\u3068\u3072\u3068\u53e3\u306b\u3044\u3063\u3066\u3082\u3001\u696d\u7a2e\u3084\u5229\u7528\u76ee\u7684\u306b\u3088\u3063\u3066\u5fc5\u8981\u306a\u6a5f\u80fd\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u300c\u305b\u3063\u304b\u304f\u5c0e\u5165\u3057\u305f\u306e\u306b\u3001\u6d3b\u7528\u3055\u308c\u306a\u3044\u300d\u306a\u3069\u3068\u3044\u3046\u4e8b\u614b\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u3001\u4e8b\u524d\u306b\u6d3b\u7528\u65b9\u6cd5\u3092\u6574\u7406\u3057\u3001\u81ea\u793e\u306b\u3068\u3063\u3066\u5fc5\u9808\u306e\u6a5f\u80fd\u304c\u6a19\u6e96\u3067\u63c3\u3063\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h3><strong>\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306f\u4e07\u5168\u304b<\/strong><\/h3>\n<p>\u5c0e\u5165\u5f8c\u306b\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3057\u305f\u308a\u3001\u64cd\u4f5c\u65b9\u6cd5\u306e\u7591\u554f\u304c\u751f\u3058\u305f\u308a\u3057\u305f\u3068\u304d\u3001\u3069\u306e\u3088\u3046\u306a\u652f\u63f4\u304c\u53d7\u3051\u3089\u308c\u308b\u304b\u306f\u5927\u304d\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u65e5\u672c\u8a9e\u5bfe\u5fdc\u3084\u5c02\u4efb\u62c5\u5f53\u8005\u306e\u6709\u7121\u3001\u30b5\u30dd\u30fc\u30c8\u6642\u9593\u5e2f\u3092\u4e8b\u524d\u306b\u78ba\u8a8d\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><strong>\u64cd\u4f5c\u6027\u304c\u76f4\u611f\u7684\u3067\u4f7f\u3044\u3084\u3059\u3044\u304b<\/strong><\/h3>\n<p>\u3044\u304f\u3089\u9ad8\u6a5f\u80fd\u3067\u3082\u3001\u73fe\u5834\u304c\u4f7f\u3044\u3053\u306a\u305b\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u4f8b\u3048\u3070\u3001\u30d1\u30fc\u30c8\u3084\u30a2\u30eb\u30d0\u30a4\u30c8\u7b49\u306e\u30b9\u30bf\u30c3\u30d5\u304c\u591a\u3044\u5834\u5408\u306f\u3001 IT \u306b\u4e0d\u6163\u308c\u306a\u30b9\u30bf\u30c3\u30d5\u3067\u3082\u7c21\u5358\u306b\u5165\u529b\u30fb\u691c\u7d22\u304c\u3067\u304d\u308b UI \u3067\u3042\u308b\u3053\u3068\u304c\u3001\u793e\u5185\u5b9a\u7740\u306e\u30ab\u30ae\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3><strong>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306f\u4e07\u5168\u304b<\/strong><\/h3>\n<p>\u9867\u5ba2\u60c5\u5831\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u306a\u8cc7\u7523\u306e\u4e00\u3064\u3067\u3059\u3057\u3001\u4e07\u4e00\u3001\u4e8b\u6545\u304c\u8d77\u304d\u305f\u3068\u304d\u306b\u306f\u4e00\u77ac\u3067\u4fe1\u7528\u3092\u5931\u589c\u3057\u304b\u306d\u307e\u305b\u3093\u3002\u3060\u304b\u3089\u3053\u305d\u3001\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u7d30\u304b\u3044\u8a2d\u5b9a\u3001\u901a\u4fe1\u306e\u6697\u53f7\u5316\u3001\u30c7\u30fc\u30bf\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u4f53\u5236\u306a\u3069\u3001\u5b89\u5fc3\u3057\u3066\u5229\u7528\u3067\u304d\u308b\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u304c\u3055\u308c\u3066\u3044\u308b\u304b\u3001\u793e\u5185\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3078\u306e\u6e96\u62e0\u3068\u4f75\u305b\u3066\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3><strong>\u4ed6\u306e\u30bd\u30d5\u30c8\uff08 MA \u3001 ERP \u306a\u3069\uff09\u3068\u9023\u643a\u3067\u304d\u308b\u304b<\/strong><\/h3>\n<p>CRM \u5358\u4f53\u3067\u306e\u5229\u7528\u306b\u9650\u754c\u304c\u3042\u308b\u5834\u5408\u3001 MA \u3084 ERP \u306a\u3069\u5468\u8fba\u30b7\u30b9\u30c6\u30e0\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u9023\u643a\u3067\u304d\u308b\u304b\u304c\u52b9\u7387\u5316\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u3042\u308b\u5834\u5408\u3001\u305d\u308c\u304c\u6d3b\u7528\u3067\u304d\u308b\u306e\u304b\u3001 API \u9023\u643a\u3084\u6a19\u6e96\u30b3\u30cd\u30af\u30bf\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3082\u9078\u5b9a\u57fa\u6e96\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link06\"><\/a>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u4e3b\u306a\u6a5f\u80fd\u4e00\u89a7<\/strong><\/h2>\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306e\u4e3b\u306a\u6a5f\u80fd\u3092\u5fc5\u9808\u6a5f\u80fd\u3068\u3001\u3042\u308b\u3068\u4fbf\u5229\u306a\u6a5f\u80fd\u306b\u5206\u3051\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u793e\u5185\u3067\u3069\u306e\u90e8\u9580\u304c\u4f7f\u3046\u306e\u304b\u306b\u3088\u3063\u3066\u3001\u53d6\u6368\u9078\u629e\u3092\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u3010\u5fc5\u9808\u6a5f\u80fd\u3011<\/p>\n<table style=\"border-collapse: collapse; border: 1px solid #000000; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u6a5f\u80fd<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u6982\u8981<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u9867\u5ba2\u60c5\u5831\u7ba1\u7406<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u30fb\u8cfc\u8cb7\u5c65\u6b74\u30fb\u5fdc\u5bfe\u5c65\u6b74\u3092\u4e00\u5143\u7ba1\u7406\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u30e1\u30fc\u30eb\u914d\u4fe1\uff08 MA )<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u30e1\u30eb\u30de\u30ac\u3084\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3092\u3001\u6761\u4ef6\u62bd\u51fa\u3057\u3066\u914d\u4fe1\u304c\u53ef\u80fd\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u5916\u90e8\u30b5\u30fc\u30d3\u30b9\u9023\u643a<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u4f1a\u8a08\u30bd\u30d5\u30c8\u30fb EC \u30b5\u30a4\u30c8\u30fb SNS \u30fb MA \u30c4\u30fc\u30eb\u30fb\u793e\u5185\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3068\u9023\u643a\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u30e1\u30fc\u30eb\u30fb\u96fb\u8a71\u30fb\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7ba1\u7406\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u5206\u6790\u30fb\u30ec\u30dd\u30fc\u30c8<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u58f2\u4e0a\u5206\u6790\u3001\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u5225\u306e\u884c\u52d5\u5206\u6790\u306e\u4ed6\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5206\u6790\u30fb\u30ec\u30dd\u30fc\u30c8\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u55b6\u696d\u9032\u6357\u7ba1\u7406\uff08 SFA \uff09<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u5546\u8ac7\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u305d\u308c\u306b\u57fa\u3065\u304f\u6848\u4ef6\u3084\u30bf\u30b9\u30af\u306e\u7ba1\u7406\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>\u3010\u3042\u308b\u3068\u4fbf\u5229\u306a\u6a5f\u80fd\u3011<\/p>\n<table style=\"border-collapse: collapse; border: 1px solid #000000; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u6a5f\u80fd<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u6982\u8981<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u30e2\u30d0\u30a4\u30eb\u5bfe\u5fdc<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u5916\u51fa\u5148\u3084\u55b6\u696d\u73fe\u5834\u3067\u30b9\u30de\u30db\u304b\u3089\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u6a29\u9650\u7ba1\u7406<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u62c5\u5f53\u8005\u3084\u30b0\u30eb\u30fc\u30d7\u3054\u3068\u306b\u95b2\u89a7\u30fb\u7de8\u96c6\u3067\u304d\u308b\u7bc4\u56f2\u3092\u5236\u5fa1\u3002<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30fb\u81ea\u52d5\u5316<\/td>\n<td style=\"border: 1px solid #000000; text-align: center;\">\u5b9a\u578b\u4f5c\u696d\uff08\u30ea\u30de\u30a4\u30f3\u30c9\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u5909\u66f4\u306a\u3069\uff09\u3092\u81ea\u52d5\u5316\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2><strong><a id=\"link07\"><\/a>\u696d\u7a2e\u5225\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u6c42\u3081\u3089\u308c\u308b\u6a5f\u80fd<\/strong><\/h2>\n<p>\u3053\u3053\u3067\u306f\u696d\u754c\u3054\u3068\u306e\u7279\u6027\u3068\u3001\u5fc5\u8981\u3068\u3055\u308c\u308b\u6a5f\u80fd\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u3076\u3068\u304d\u306b\u306f\u3001\u300c\u540c\u696d\u4ed6\u793e\u304c\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u63a1\u7528\u3057\u3066\u3044\u308b\u304b\uff1f\u300d\u300c\u540c\u3058\u696d\u7a2e\u306e\u5c0e\u5165\u4e8b\u4f8b\u306f\u3042\u308b\u304b\uff1f\u300d\u3068\u3044\u3046\u8996\u70b9\u3067\u3082\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><strong>\u4e0d\u52d5\u7523\u696d\u754c\u306e CRM<\/strong><\/h3>\n<p>\u4e0d\u52d5\u7523\u696d\u754c\u306f\u81a8\u5927\u306a\u6570\u306e\u7269\u4ef6\u60c5\u5831\u304c\u65b0\u898f\u8ffd\u52a0\u30fb\u518d\u516c\u958b\u30fb\u516c\u958b\u7d42\u4e86\u3068\u76ee\u307e\u3050\u308b\u3057\u304f\u5165\u308c\u66ff\u308f\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001 SUUMO \uff08\u30b9\u30fc\u30e2\uff09\u30fb LIFULL HOME\u2019S \uff08\u30e9\u30a4\u30d5\u30eb\u30db\u30fc\u30e0\u30ba\uff09\u30fb at home \uff08\u30a2\u30c3\u30c8\u30db\u30fc\u30e0\uff09\u306a\u3069\u306e\u4e3b\u8981\u30dd\u30fc\u30bf\u30eb\u30b5\u30a4\u30c8\u3068\u306e\u4e00\u62ec\u9023\u643a\u3084\u60c5\u5831\u306e\u516c\u958b\u30b9\u30d4\u30fc\u30c9\u3001\u66f4\u65b0\u306e\u3057\u3084\u3059\u3055\u3082\u91cd\u8981\u3067\u3059\u3002\u4eba\u6c17\u7269\u4ef6\u306b\u306f\u5e0c\u671b\u8005\u304c\u96c6\u4e2d\u3059\u308b\u305f\u3081\u3001\u512a\u5148\u5ea6\u306e\u7ba1\u7406\u3082\u3067\u304d\u308b\u3068\u5546\u8ac7\u52b9\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002<br 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CRM<\/strong><\/h3>\n<p>\u96c6\u5ba2\u3068\u30ea\u30d4\u30fc\u30bf\u30fc\u7372\u5f97\u304c\u5927\u304d\u306a\u8ab2\u984c\u306a\u306e\u3067\u3001\u5fc5\u9808\u306e\u4e88\u7d04\u7ba1\u7406\u306e\u307b\u304b\u306b\u9867\u5ba2\u306e\u5e74\u9f62\u3084\u8077\u696d\u3001\u6765\u5e97\u5c65\u6b74\uff08\u98f2\u98df\u7269\u3068\u5358\u4fa1\uff09\u306a\u3069\u306e\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3001\u5206\u6790\u3067\u304d\u308b\u6a5f\u80fd\u304c\u91cd\u5b9d\u3055\u308c\u307e\u3059\u3002\u305d\u308c\u3089\u3092\u4f7f\u3063\u3066\u3001\u30af\u30fc\u30dd\u30f3\u65bd\u7b56\u3084 SNS \u6295\u7a3f\u3092\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><strong>\u4fdd\u967a\u696d\u754c\u306e 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