{"id":563833,"date":"2025-06-26T03:55:13","date_gmt":"2025-06-26T10:55:13","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=563833"},"modified":"2025-06-26T03:56:26","modified_gmt":"2025-06-26T10:56:26","slug":"what-is-es","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/what-is-es","title":{"rendered":"\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6(ES)\u3068\u306f\uff1f\u5411\u4e0a\u3055\u305b\u308b\u30e1\u30ea\u30c3\u30c8\u30fb\u53d6\u308a\u7d44\u307f\u4f8b\u3092\u7d39\u4ecb"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text css=””]\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3068\u306f\u8077\u5834\u74b0\u5883\u3084\u798f\u5229\u539a\u751f\u3001\u7d66\u4e0e\u3001\u4eba\u9593\u95a2\u4fc2\u306a\u3069\u306b\u3064\u3044\u3066\u3001\u3069\u308c\u3060\u3051\u5f93\u696d\u54e1\u304c\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3092\u793a\u3059\u6307\u6a19\u3067\u3059\u3002\u82f1\u8a9e\u3067\u306f\u300c Employee Satisfaction \u300d\u3068\u306a\u308a\u3001\u3053\u308c\u3092\u7565\u3057\u3066\u300c ES \u300d\u547c\u3070\u308c\u307e\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\uff08 ES \uff09\u306e\u5177\u4f53\u7684\u306a\u69cb\u6210\u8981\u7d20\u3084\u5411\u4e0a\u3055\u305b\u308b\u30e1\u30ea\u30c3\u30c8\u7b49\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n

\u76ee\u6b21<\/p>\n

    \n
  1. \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6( ES )\u3068\u306f\uff1f<\/strong><\/a><\/li>\n
  2. \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u69cb\u6210\u8981\u7d20 6 \u3064<\/strong><\/a><\/li>\n
  3. \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u30e1\u30ea\u30c3\u30c8<\/strong><\/a><\/li>\n
  4. \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u53d6\u308a\u7d44\u307f\u4f8b<\/strong><\/a><\/li>\n
  5. \u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u307f\u308b\u306e\u3082 1 \u3064\u306e\u624b<\/strong><\/a><\/li>\n<\/ol>\n

     <\/p>\n

    <\/a>1.\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6( ES )\u3068\u306f\uff1f<\/h2>\n

    \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3068\u306f\u3001\u8077\u5834\u74b0\u5883\u3084\u798f\u5229\u539a\u751f\u3001\u7d66\u4e0e\u3001\u4eba\u9593\u95a2\u4fc2\u306a\u3069\u306b\u3064\u3044\u3066\u3001\u3069\u308c\u3060\u3051\u5f93\u696d\u54e1\u304c\u6e80\u8db3\u3057\u3066\u3044\u308b\u304b\u3092\u793a\u3059\u6307\u6a19\u3067\u3059\u3002\u5f93\u696d\u54e1\u5411\u3051\u30a2\u30f3\u30b1\u30fc\u30c8\u7b49\u306b\u3088\u3063\u3066\u8abf\u67fb\u3057\u307e\u3059\u304c\u3001\u9805\u76ee\u5185\u5bb9\u306f\u4f01\u696d\u306b\u3088\u3063\u3066\u72ec\u81ea\u306b\u4f5c\u6210\u3057\u306a\u3044\u3068\u3001\u6b63\u3057\u304f\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002
    \n\u985e\u4f3c\u3057\u305f\u3082\u306e\u306b\u300c\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u3044\u3046\u8a00\u8449\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u3053\u308c\u306f\u4f01\u696d\u306e\u7406\u5ff5\u3084\u65b9\u5411\u6027\u306b\u5f93\u696d\u54e1\u304c\u3069\u308c\u3060\u3051\u5171\u611f\u3057\u3001\u305d\u306e\u8ca2\u732e\u306e\u305f\u3081\u306b\u81ea\u3089\u304c\u4e3b\u4f53\u7684\u306b\u53d6\u308a\u7d44\u3082\u3046\u3068\u3059\u308b\u610f\u6b32\u3092\u793a\u3057\u307e\u3059\u3002\u5f93\u696d\u54e1\u304c\u4f01\u696d\u5185\u3067\u50cd\u304f\u3053\u3068\u3092\u901a\u3057\u7d4c\u9a13\u3059\u308b\u5168\u3066\u306e\u4e8b\u67c4\u3092\u300c\u5f93\u696d\u54e1\u4f53\u9a13\uff08 EX \uff09\u300d\u3068\u547c\u3073\u3001\u5f93\u696d\u54e1\u4f53\u9a13\u306e\u5411\u4e0a\u306f\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3084\u5f93\u696d\u54e1\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n

    \u30fb \u300c ES <\/span>\u300d\u3068\u300c CS <\/span>\u300d\u306e\u9055\u3044<\/h3>\n

    ES \u306f\u5f93\u696d\u54e1\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u305d\u3057\u3066 CS \u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u793a\u3057\u307e\u3059\u3002\u3053\u308c\u3089 2 \u3064\u306f\u3001\u5bfe\u8c61\u304c\u5f93\u696d\u54e1\u304b\u9867\u5ba2\u304b\u3068\u3044\u3046\u70b9\u304c\u9055\u3044\u3067\u3059\u3002ES \u306f\u4f01\u696d\u306b\u5bfe\u3059\u308b\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3001\u305d\u3057\u3066 CS \u306f\u4f01\u696d\u3042\u308b\u3044\u306f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u8868\u3059\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n

    \u95a2\u9023\u8a18\u4e8b\uff1a \u300c\u9867\u5ba2\u6e80\u8db3\u5ea6( CS )\u3068\u306f\uff1f\u5177\u4f53\u4f8b\u3067\u308f\u304b\u308b CS \u5411\u4e0a\u306e\u305f\u3081\u306e\u57fa\u790e\u300d<\/strong><\/p>\n

     <\/p>\n

    <\/a>2.\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u69cb\u6210\u8981\u7d20 6 \u3064<\/h2>\n

    \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306f\u3001\u5177\u4f53\u7684\u306b\u4ee5\u4e0b 6 \u3064\u306e\u8981\u7d20\u3067\u69cb\u6210\u3055\u308c\u307e\u3059\u3002<\/p>\n

    1 ) \u8077\u5834\u74b0\u5883\u306e\u5feb\u9069\u3055<\/h3>\n

    \u30aa\u30d5\u30a3\u30b9\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3084\u8a2d\u5099\u306a\u3069\u3001\u50cd\u304f\u74b0\u5883\u306e\u5feb\u9069\u3055\u3067\u3059\u3002\u4f8b\u3048\u3070\u81ea\u8eab\u306e\u4f5c\u696d\u30b9\u30da\u30fc\u30b9\u304c\u72ed\u3044\u3001\u30d1\u30bd\u30b3\u30f3\u306e\u6027\u80fd\u304c\u4f4e\u3044\u3068\u3044\u3063\u305f\u3053\u3068\u304c\u3042\u308c\u3070\u3001\u50cd\u304d\u306b\u304f\u3055\u3092\u611f\u3058\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n

    2 ) \u7a4f\u3084\u304b\u306a\u4eba\u9593\u95a2\u4fc2<\/h3>\n

    \u826f\u597d\u306a\u4eba\u9593\u95a2\u4fc2\u306e\u4e2d\u3067\u50cd\u3051\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u793a\u3057\u307e\u3059\u3002\u4eba\u9593\u95a2\u4fc2\u304c\u60aa\u3051\u308c\u3070\u7cbe\u795e\u7684\u306a\u30b9\u30c8\u30ec\u30b9\u306b\u3064\u306a\u304c\u308a\u3001\u5b9f\u52d9\u306b\u3082\u5f71\u97ff\u304c\u53ca\u3073\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n

    3 ) \u6e80\u8db3\u3067\u304d\u308b\u5831\u916c\u3068\u5f85\u9047<\/h3>\n

    \u7d66\u4e0e\u3084\u798f\u5229\u539a\u751f\u306a\u3069\u306e\u5f85\u9047\u306b\u6e80\u8db3\u3067\u304d\u3066\u3044\u308b\u304b\u3082\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002\u81ea\u8eab\u306e\u50cd\u304d\u3084\u8ca2\u732e\u306b\u5bfe\u3057\u3066\u5341\u5206\u3068\u611f\u3058\u3089\u308c\u306a\u3051\u308c\u3070\u3001\u6e80\u8db3\u5ea6\u306f\u4f4e\u4e0b\u3057\u307e\u3059\u3002<\/p>\n

    4 ) \u4ed5\u4e8b\u5185\u5bb9\u30fb\u30ad\u30e3\u30ea\u30a2\u5f62\u6210\u306e\u5145\u5b9f<\/h3>\n

    \u4ed5\u4e8b\u5185\u5bb9\u3084\u5c06\u6765\u7684\u306a\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9\u306f\u3001\u50cd\u304f\u3046\u3048\u3067\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u96d1\u52d9\u306b\u3070\u304b\u308a\u8ffd\u308f\u308c\u3066\u4ed5\u4e8b\u306b\u3084\u308a\u304c\u3044\u3092\u611f\u3058\u3089\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u308a\u3001\u305d\u306e\u5148\u306e\u30ad\u30e3\u30ea\u30a2\u3092\u660e\u78ba\u306b\u63cf\u3051\u306a\u304b\u3063\u305f\u308a\u3059\u308c\u3070\u3001\u96e2\u8077\u7b49\u306e\u539f\u56e0\u306b\u3082\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n

    5 ) \u30ef\u30fc\u30af\u30e9\u30a4\u30d5\u30d0\u30e9\u30f3\u30b9\u306e\u5145\u5b9f<\/h3>\n

    \u6628\u4eca\u306f\u3001\u30ef\u30fc\u30af\u30e9\u30a4\u30d5\u30d0\u30e9\u30f3\u30b9\u3092\u91cd\u8996\u3059\u308b\u4eba\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u6b8b\u696d\u3084\u4f11\u65e5\u51fa\u52e4\u304c\u591a\u3044\u3001\u3042\u308b\u3044\u306f\u6709\u7d66\u4f11\u6687\u304c\u53d6\u5f97\u3057\u306b\u304f\u3044\u3068\u3044\u3063\u305f\u3053\u3068\u304c\u3042\u308c\u3070\u3001\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u3092\u5145\u5b9f\u3055\u305b\u3089\u308c\u305a\u6e80\u8db3\u5ea6\u306f\u4f4e\u4e0b\u3057\u3066\u3057\u307e\u3046\u3067\u3057\u3087\u3046\u3002<\/p>\n

    6 ) \u7d4c\u55b6\u65b9\u91dd\u3068\u4f01\u696d\u6587\u5316\u3078\u306e\u5171\u611f<\/h3>\n

    \u4f01\u696d\u3068\u3044\u3046\u7d44\u7e54\u3067\u50cd\u304f\u3046\u3048\u3067\u306f\u3001\u7d4c\u55b6\u65b9\u91dd\u3084\u4f01\u696d\u6587\u5316\u306b\u5171\u611f\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u3068\u3066\u3082\u5927\u5207\u3067\u3059\u3002\u5171\u611f\u304c\u3042\u308c\u3070\u3053\u305d\u3001\u540c\u3058\u65b9\u5411\u3078\u5f93\u696d\u54e1\u304c\u4e3b\u4f53\u7684\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9006\u306b\u5171\u611f\u304c\u5f97\u3089\u308c\u3066\u3044\u306a\u3051\u308c\u3070\u3001\u81ea\u8eab\u306e\u4ed5\u4e8b\u306b\u7591\u554f\u3092\u6301\u3063\u305f\u308a\u3001\u9063\u308a\u7532\u6590\u3092\u898b\u3044\u3060\u305b\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

    \u300c\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3001\u6b63\u3057\u3044\u6307\u6a19\u306e\u9078\u3073\u65b9\u300d<\/a><\/strong><\/p>\n

     <\/p>\n

    <\/a>3.\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n

    \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306f\u3001\u4f01\u696d\u7d4c\u55b6\u306b\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u4e0b\u56f3\u306e\u3088\u3046\u306b\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u696d\u7e3e\u306b\u3082\u5927\u304d\u304f\u95a2\u308f\u308b\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002[\/vc_column_text][vc_single_image image=”563837″ alignment=”center” css=””][vc_column_text css=””]<\/p>\n

    \u30fb\u751f\u7523\u6027\u306e\u5411\u4e0a<\/h3>\n

    \u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u81ea\u3089\u4e3b\u4f53\u7684\u306b\u4ed5\u4e8b\u3092\u9032\u3081\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u7e4b\u304c\u308b\u3067\u3057\u3087\u3046\u3002\u3053\u308c\u306f\u58f2\u4e0a\u62e1\u5927\u306a\u3069\u3001\u4f01\u696d\u5168\u4f53\u306e\u696d\u7e3e\u306b\u3082\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n

    \u30fb\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u30fb\u4f01\u696d\u30a4\u30e1\u30fc\u30b8\u306e\u5411\u4e0a<\/h3>\n

    \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u305d\u306e\u4f01\u696d\u3067\u50cd\u304d\u7d9a\u3051\u305f\u3044\u3068\u3044\u3046\u6c17\u6301\u3061\u304c\u5927\u304d\u304f\u306a\u308b\u305f\u3081\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u9b45\u529b\u3042\u308b\u4f01\u696d\u3068\u3057\u3066\u30a4\u30e1\u30fc\u30b8\u5411\u4e0a\u306b\u3082\u7e4b\u304c\u308b\u3067\u3057\u3087\u3046\u3002\u5bfe\u5916\u7684\u306a\u30a4\u30e1\u30fc\u30b8\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u65b0\u305f\u306a\u4eba\u6750\u3082\u78ba\u4fdd\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n

    \u30fb\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n

    \u5f93\u696d\u54e1\u304c\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u3088\u308a\u826f\u304f\u3057\u3088\u3046\u3068\u3044\u3046\u610f\u6b32\u304c\u6e67\u304f\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u304c\u5411\u4e0a\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n

    \u53c2\u8003\u8cc7\u6599\uff1a\u539a\u751f\u52b4\u50cd\u7701\u300c\u5f93\u696d\u54e1\u306e\u8077\u5834\u5b9a\u7740\u306a\u3069\u3001\u96c7\u7528\u7ba1\u7406\u9762\u3067\u304a\u56f0\u308a\u306e\u4e8b\u696d\u4e3b\u306e\u7686\u3055\u307e\u3078\u300d<\/a><\/strong><\/p>\n

    \u306a\u304a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3044\u3066\u3082\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306f\u8ab2\u984c\u3068\u306a\u3063\u3066\u304a\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u65b9\u6cd5\u3067\u53d6\u308a\u7d44\u307f\u3092\u884c\u3063\u3066\u3044\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u54c1\u8cea\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u76f4\u7d50\u3059\u308b\u305f\u3081\u3001ES \u306e\u5411\u4e0a\u306f\u91cd\u8981\u3067\u3059\u3002<\/p>\n

     <\/p>\n

    <\/a>4.\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u53d6\u308a\u7d44\u307f\u4f8b<\/h2>\n

    \u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u3044\u3063\u305f\u3044\u4f55\u3092\u3059\u308c\u3070\u826f\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u3001\u5177\u4f53\u7684\u306a\u53d6\u308a\u7d44\u307f\u3092 3 \u3064\u6319\u3052\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n

    \u30fb\u4f01\u696d\u6587\u5316\u306e\u5f62\u6210\u3001\u30d3\u30b8\u30e7\u30f3\u306e\u5171\u6709<\/h3>\n

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    \u30fb\u50cd\u304d\u65b9\u306e\u67d4\u8edf\u6027\u4fc3\u9032<\/h3>\n

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    \n\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3084\u5f93\u696d\u54e1\u306e\u8ca0\u62c5\u8efd\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002WFM \uff08\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306b\u3088\u3063\u3066\u81ea\u5206\u306e\u50cd\u304f\u6642\u9593\u3092\u9078\u3079\u305f\u308a\u3001\u5728\u5b85\u306a\u3069\u793e\u5916\u3067\u50cd\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u308a\u3068\u3001\u500b\u3005\u306b\u5408\u3063\u305f\u50cd\u304d\u65b9\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

    \u95a2\u9023\u30ab\u30c6\u30b4\u30ea\uff1a \u300c Genesys Cloud CX \u3092\u8a73\u3057\u304f\u898b\u3066\u307f\u308b\u300d<\/a><\/strong><\/p>\n

    \u53c2\u8003\u8cc7\u6599\uff1a\u539a\u751f\u52b4\u50cd\u7701\u300c\u5f93\u696d\u54e1\u306e\u8077\u5834\u5b9a\u7740\u306a\u3069\u3001\u96c7\u7528\u7ba1\u7406\u9762\u3067\u304a\u56f0\u308a\u306e\u4e8b\u696d\u4e3b\u306e\u7686\u3055\u307e\u3078\u300d<\/a><\/strong><\/p>\n

    \u30fb\u798f\u5229\u539a\u751f\u306e\u5145\u5b9f<\/h3>\n

    \u798f\u5229\u539a\u751f\u3092\u5145\u5b9f\u3055\u305b\u308b\u3068\u3001\u5f93\u696d\u54e1\u306f\u81ea\u8eab\u304c\u4f01\u696d\u304b\u3089\u5927\u5207\u306b\u3055\u308c\u3066\u3044\u308b\u3068\u5b9f\u611f\u3067\u304d\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u3084\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u5fc3\u8eab\u306e\u5065\u5eb7\u306b\u3082\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u305f\u3081\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u751f\u7523\u6027\u5411\u4e0a\u306b\u3082\u7e4b\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

     <\/p>\n

    <\/a>5.\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u307f\u308b\u306e\u3082 1 \u3064\u306e\u624b<\/h2>\n

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    \nGenesys \u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u751f\u7523\u6027\u3084\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u3001AI \u30d9\u30fc\u30b9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002\u7686\u3055\u307e\u306e\u8ab2\u984c\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u63d0\u4f9b\u3044\u305f\u3057\u3066\u304a\u308a\u307e\u3059\u306e\u3067\u3001\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n

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