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400;\">\u65e2\u5b58\u9867\u5ba2\u3068\u6f5c\u5728\u9867\u5ba2\u304c\u73fe\u5728\u3069\u3053\u306b\u3044\u308b\u304b\u3092\u898b\u5b9a\u3081\u3001\u4e00\u65b9\u5411\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3067\u306f\u306a\u304f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u4f1a\u8a71\u3067\u9867\u5ba2\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u52b9\u679c\u7684\u306b\u5229\u7528\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3092\u5f37\u5316\u3059\u308b<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30c1\u30e3\u30cd\u30eb\u3067\u5165\u624b\u3067\u304d\u308b\u8c4a\u5bcc\u306a\u30c7\u30fc\u30bf\u3068\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u4ed6\u306e\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u306b\u3082\u9023\u643a\u3055\u305b\u3001\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3082\u72b6\u6cc1\u306b\u6cbf\u3063\u305f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u4eca\u65e5\u3001\u4f01\u696d\u304c\u5dee\u5225\u5316\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u3068\u30d6\u30e9\u30f3\u30c9\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u6709\u7121\u306b\u304b\u304b\u308f\u3089\u305a<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/resources\/five-steps-to-get-started-with-journey-orchestration\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u4f53\u9a13\u3092\u4e00\u8cab\u3057\u3066\u69cb\u7bc9\u3057\u3001<\/span><\/a><span style=\"font-weight: 400;\">\u72b6\u6cc1\u306b\u6cbf\u3063\u305f\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9867\u5ba2\u306b\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u304c\u3044\u308f\u3086\u308b<strong>\u300c\u30c1\u30e3\u30cd\u30eb\u30ec\u30b9\u4f53\u9a13\u300d<\/strong>\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6d88\u8cbb\u8005\u306e\u5074\u304b\u3089\u898b\u308c\u3070\u3001\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3082\u540c\u3058\u4f53\u9a13\u3067\u3042\u308b\u3079\u304d\u3067\u3042\u308b\u3068\u3044\u3046\u6982\u5ff5\u3067\u3059\u3002<\/span>\u5206\u65ad\u3059\u308b\u3053\u3068\u304c\u591a\u3044<a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/benefit-challenge-strategy-of-omnichannel\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb<\/span><\/a><span style=\"font-weight: 400;\">\u3067\u91cd\u8981\u306a\u306e\u306f\u3001\u3059\u3079\u3066\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3042\u308a\u3001\u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u3067\u3064\u306a\u304c\u308a\u306e\u3042\u308b\u4e00\u8cab\u3057\u305f\u4f53\u9a13\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306f\u5fc5\u9808\u6761\u4ef6\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3053\u308c\u306b\u5bfe\u3057\u3001\u30c1\u30e3\u30cd\u30eb\u30ec\u30b9\u4f53\u9a13\u3067\u306f\u3001WhatsApp \u3067\u59cb\u307e\u3063\u305f\u4f1a\u8a71\u304c\u96fb\u8a71\u3067\u7d42\u4e86\u3059\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u60c5\u5831\u306f\u3001\u3042\u308b\u4f1a\u8a71\u3084\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u6b21\u306e\u4f1a\u8a71\u3084\u30c1\u30e3\u30cd\u30eb\u3078\u3001\u4eba\u3084\u30dc\u30c3\u30c8\u306e\u652f\u63f4\u3092\u53d7\u3051\u3066\u5f15\u304d\u7d99\u304c\u308c\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\">\u3053\u3046\u3057\u305f\u30c1\u30e3\u30cd\u30eb\u30ec\u30b9\u5316\u306e 1 \u3064\u304c\u3001\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3067\u3059\u3002<\/span><\/p>\n<h2>\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u306e\u7406\u89e3\u3092\u6df1\u3081\u308b<\/h2>\n<p><span style=\"font-weight: 400;\">\u30c7\u30b8\u30bf\u30eb\u7d4c\u6e08\u306b\u304a\u3044\u3066\u3001\u4f01\u696d\u306f\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30c1\u30e3\u30cd\u30eb\u3092\u7a4d\u6975\u7684\u306b\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u30d9\u30fc\u30b9\u306e\u9032\u5316\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u5b9f\u73fe\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b\u3001<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/radarr-technologies-genesys\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Genesys \u306f Radarr Technologies \u3092\u8cb7\u53ce\u3057\u307e\u3057\u305f<\/span><\/a><span style=\"font-weight: 400;\">\u3002\u30af\u30e9\u30a6\u30c9\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f\u6700\u5148\u7aef\u306e\u3001AI \u30d9\u30fc\u30b9\u306e\u30bd\u30fc\u30b7\u30e3\u30eb\u30fb\u30c7\u30b8\u30bf\u30eb\u30fb\u30ea\u30b9\u30cb\u30f3\u30b0\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001\u30b3\u30f3\u30b7\u30e5\u30fc\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u624b\u304c\u3051\u308b\u4f01\u696d\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Radarr \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u306f\u3001\u30c7\u30fc\u30bf\u8996\u899a\u5316\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u30ec\u30dd\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3084\u30c7\u30b8\u30bf\u30eb\u306e\u4f1a\u8a71\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\">\u4f01\u696d\u304c\u30a8\u30f3\u30c9\u30fb\u30c4\u30fc\u30fb\u30a8\u30f3\u30c9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u5411\u4e0a\u3067\u304d\u308b\u3088\u3046\u3001Radarr \u306e\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u6a5f\u80fd\u3092 Genesys \u306e AI \u30d9\u30fc\u30b9\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u5c0e\u5165\u3057\u307e\u3059\u3002Genesys Cloud\u2122 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e<\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/voice-services\" target=\"_blank\" rel=\"noopener\">\u97f3\u58f0<\/a><\/span><span style=\"font-weight: 400;\">\u3068<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/digital\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30c7\u30b8\u30bf\u30eb<\/span><\/a><span style=\"font-weight: 400;\">\u88fd\u54c1\uff08\u65e2\u5b58\u306e\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30fb<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/social-media-customer-service\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/a><span style=\"font-weight: 400;\">\u306a\u3069\uff09\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30c1\u30e3\u30cd\u30eb\u3067\u9867\u5ba2\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u3001\u4f1a\u8a71\u3092\u901a\u3057\u3066\u554f\u3044\u5408\u308f\u305b\u3092\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u69cb\u7bc9\u306b\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\">Radarr Technologies \u306e\u6a5f\u80fd\u3068 Genesys Cloud \u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u6b21\u306e\u3088\u3046\u306a\u5909\u9769\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092 360 \u5ea6\u9867\u5ba2\u30d3\u30e5\u30fc\u306e\u91cd\u8981\u306a\u30bd\u30fc\u30b9\u3068\u3057\u3066\u6d3b\u7528\u3057\u3001<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp\/capabilities\/ai-and-automation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Genesys AI<\/span><\/a><span style=\"font-weight: 400;\"> \u306b\u53cd\u6620\u3055\u305b\u308b\u3053\u3068\u3067\u3001CX \u5168\u4f53\u306b\u304a\u3051\u308b\u9867\u5ba2\u306e\u614b\u5ea6\u3084\u611f\u60c5\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30c7\u30fc\u30bf\u3092\u7dca\u5bc6\u306b\u9023\u643a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u306e\u6295\u7a3f\u3092\u8d77\u70b9\u3068\u3059\u308b\u3001\u8907\u6570\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\uff08Apple App Store\u3001Facebook\u3001Instagram\u3001X\u3001YouTube\u3001Google Play\u3001Google My Business \u306a\u3069\uff09\u9593\u306e\u4f1a\u8a71\u306b\u76f4\u63a5\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Radarr \u72ec\u81ea\u306e AI \u30d9\u30fc\u30b9\u591a\u8a00\u8a9e\u611f\u60c5\u30e2\u30c7\u30eb\u306b\u3088\u308a Genesys \u306e\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u6a5f\u80fd\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u7406\u89e3\u3092\u6df1\u3081\u3001\u512a\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002Radarr \u3068 Genesys \u306e\u7d71\u5408\u306b\u3088\u308a\u3001100 \u4ee5\u4e0a\u306e\u8a00\u8a9e\u3068\u65b9\u8a00\u306b\u308f\u305f\u3063\u3066 NLP \u304c\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002Genesys \u306e\u30dd\u30fc\u30c8\u30d5\u30a9\u30ea\u30aa\u306b\u3053\u306e\u6a5f\u80fd\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u3042\u3089\u3086\u308b\u8a00\u8a9e\u3084\u65b9\u8a00\u3067\u4f7f\u308f\u308c\u3066\u3044\u308b\u30b9\u30e9\u30f3\u30b0\u3084\u8a71\u3057\u8a00\u8449\u3092\u691c\u51fa\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Radarr \u3068 Genesys Cloud \u306e\u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u7d71\u5408\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002Genesys \u306a\u3089\u3001\u5f93\u6765\u306e\u30b5\u30fc\u30d3\u30b9\u30c1\u30e3\u30cd\u30eb\u3068\u30d1\u30d6\u30ea\u30c3\u30af\u30fb\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u30fb\u30d5\u30a3\u30fc\u30c9\u3092\u5408\u308f\u305b\u305f\u5168\u4f53\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u9023\u643a\u3092\u901a\u3058\u3066\u3001\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u52b9\u679c\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f01\u696d\u306f\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u6cbf\u3063\u305f\u30ea\u30c3\u30c1\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u63d0\u4f9b\u3057\u3001<\/span><a href=\"https:\/\/www.genesys.com\/ja-jp?post_type=resources&amp;p=502610&amp;ost_tool=blog&amp;ost_campaign=ft-blog\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fc\u5411\u4e0a<\/span><\/a><span style=\"font-weight: 400;\">\u3068\u5dee\u5225\u5316\u3092\u63a8\u9032\u3067\u304d\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\">Genesys Cloud \u3078\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u7d71\u5408\u306b\u5148\u7acb\u3061\u3001\u4e00\u90e8\u5730\u57df\u3067\u306f\u3001Genesys AppFoundry<\/span><sup><span style=\"font-weight: 400;\">\u00ae<\/span><\/sup><span style=\"font-weight: 400;\"> Marketplace \u3067\u63d0\u4f9b\u3055\u308c\u308b\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066 Radarr \u306e\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u516c\u958b\u6642\u671f\u306f 2024 \u5e74\u7b2c 1 \u56db\u534a\u671f\u3092\u4e88\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\">\u8a73\u7d30\u3068\u30c7\u30e2\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u306b\u3064\u3044\u3066\u306f\u3001Genesys AppFoundry \u306e Radarr \u3092<a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/db7c00ba-858a-484f-91bd-31b5582905aa\" target=\"_blank\" rel=\"noopener\">\u3054\u89a7\u304f\u3060\u3055\u3044<\/a><\/span><span style=\"font-weight: 400;\">\u3002<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7 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