{"id":511632,"date":"2024-04-05T02:30:00","date_gmt":"2024-04-05T09:30:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=511632"},"modified":"2024-07-25T17:51:25","modified_gmt":"2024-07-26T00:51:25","slug":"genesyscloudjapan-community-launch","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/genesyscloudjapan-community-launch","title":{"rendered":"Genesys Cloud Japan\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3067\u7686\u3055\u307e\u3068\u5f37\u56fa\u306a\u3064\u306a\u304c\u308a\u3092\uff01"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]\u672c\u30d6\u30ed\u30b0\u3067\u306f\u3001\u65b0\u3057\u304f\u958b\u8a2d\u3055\u308c\u305f Genesys Cloud Japan 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\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u304c\u30aa\u30fc\u30d7\u30f3<\/a><\/strong><\/li>\n<li class=\"text-20\"><strong><a href=\"#link03\">Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u306e\u69cb\u6210\u3068\u5229\u7528\u65b9\u6cd5\u306e\u3054\u6848\u5185<\/a><\/strong><\/li>\n<li class=\"text-20\"><strong><a href=\"#link04\">\u307e\u3068\u3081<\/a><\/strong><\/li>\n<\/ol>\n<h3><\/h3>\n<h2><a id=\"link01\"><\/a>\uff11\uff0eGenesys Cloud \u306e\u8a95\u751f<\/h2>\n<p>Genesys Cloud \u304c\u7c73\u56fd\u3067\u7523\u58f0\u3092\u3042\u3052\u3001\u56fd\u5185\u6771\u4eac\u30ea\u30fc\u30b8\u30e7\u30f3\u4e0a\u306e\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u306e\u306f\u3001<a href=\"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/purecloud-the-origin-story\">2016 \u5e74 3 \u6708<\/a>\u306e\u3053\u3068\u3067\u3057\u305f\u3002\u696d\u754c\u7d4c\u9a13\u306e\u3042\u308b\u6211\u3005\u306e\u76ee\u304b\u3089\u898b\u308b\u3068\u3001\u5f53\u6642\u306e\u30ec\u30d9\u30eb\u306f\u6210\u719f\u3057\u3066\u3044\u305f\u3068\u306f\u8a00\u3048\u306a\u304b\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u8907\u6570\u306e\u304a\u5ba2\u69d8\u304c\u300c\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u4ecb\u3057\u3066\u30d1\u30d6\u30ea\u30c3\u30af\u30af\u30e9\u30a6\u30c9\u4e0a\u306b\u69cb\u6210\u3055\u308c\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u57fa\u76e4\u3092\u5171\u901a\u5229\u7528\u3059\u308b\u300d\u3068\u3044\u3046\u30d3\u30b8\u30e7\u30f3\u3092\u5148\u5c0e\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u30ef\u30af\u30ef\u30af\u3057\u305f\u3053\u3068\u3092\u899a\u3048\u3066\u3044\u307e\u3059\u3002<br \/>\n\u4eca\u3067\u3053\u305d<a href=\"https:\/\/www.ric.co.jp\/ct-japan\/cch2023\/\">\u5e74\u6b21\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u767d\u66f8<\/a>\u306b\u304a\u3044\u3066\u3001\u30bb\u30f3\u30bf\u30fc\u57fa\u76e4\u306e\u30af\u30e9\u30a6\u30c9\u5316\u306f\u907f\u3051\u3089\u308c\u306a\u3044\u30c8\u30ec\u30f3\u30c9\u3060\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u5f53\u6642\u306f\u591a\u304f\u306e\u304a\u5ba2\u69d8\u304b\u3089\u61d0\u7591\u7684\u306a\u307e\u306a\u3056\u3057\u3067\u898b\u3089\u308c\u3066\u3044\u307e\u3057\u305f\u3002<br \/>\n\u307e\u305f\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u69d8\u304b\u3089\u3082\u300c\u5927\u4e08\u592b\u304b\u300d\u3001\u300c\u63d0\u6848\u306e\u4ed5\u65b9\u3092\u691c\u8a0e\u3057\u306a\u3044\u3068\u300d\u3068\u3044\u3046\u304a\u58f0\u3092\u3044\u305f\u3060\u3044\u305f\u304b\u3068\u8a18\u61b6\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u6642\u306f\u6d41\u308c 2024 \u5e74 3 \u6708\u3001\u73fe\u5728\u3067\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\/company\/newsroom\/announcements\/genesys-cloud-cx-aws-okasa-region\">\u5927\u962a\u30ea\u30fc\u30b8\u30e7\u30f3\u306e\u30af\u30e9\u30a6\u30c9\u30a4\u30f3\u30d5\u30e9<\/a>\u3092\u6d3b\u7528\u3057\u305f Genesys Cloud \u3082\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u3066\u3044\u307e\u3059\u3002\uff08\u4e00\u56fd\u306b 2 \u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u69cb\u3048\u308b\u306e\u306f Genesys Cloud \u3068\u3057\u3066\u7c73\u56fd\u306b\u7d9a\u304d 2 \u30ab\u56fd\u76ee\u3002\uff09\u307e\u305f Genesys Cloud \u3092\u3054\u5229\u7528\u306e<strong>\u56fd\u5185\u4f01\u696d\u3082 300 \u793e<\/strong>\u3092\u8d85\u3048\u3001\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u57fa\u76e4\u3092\u63d0\u4f9b\u3059\u308b\u30d7\u30ed\u30d0\u30a4\u30c0\u306e\u56fd\u5185\u7b2c\u4e00\u4eba\u8005\u3068\u3057\u3066\u3001\u30bb\u30f3\u30bf\u30fc\u898f\u6a21\u306e\u5927\u5c0f\u3092\u554f\u308f\u305a\u304a\u5ba2\u69d8\u3092\u6b21\u4e16\u4ee3\u57fa\u76e4\u3078\u3068\u3044\u3056\u306a\u3046\u3053\u3068\u306b\u4f34\u3046\u8cac\u4efb\u3092\u611f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n<h2><a id=\"link02\"><\/a>\uff12\uff0e Genesys Cloud \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u304c\u30aa\u30fc\u30d7\u30f3<\/h2>\n<p>\u3053\u306e\u3088\u3046\u306a\u904e\u7a0b\u3092\u7d4c\u3066\u3001\u4eca\u3067\u306f\u591a\u304f\u306e\u304a\u5ba2\u69d8\u306b\u3054\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u3044\u308b Genesys Cloud \u3002\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u5185\u5bb9\u3084\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u304a\u5c4a\u3051\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306b\u54c1\u8cea\u304c\u6c42\u3081\u3089\u308c\u308b\u3053\u3068\u306f\u3082\u3061\u308d\u3093\u3001<br \/>\n\u3054\u5951\u7d04\u3044\u305f\u3060\u3044\u305f\u304a\u5ba2\u69d8\u306b Genesys Cloud \u306b\u5bfe\u3057\u3066\u7d99\u7d9a\u7684\u306b\u4fa1\u5024\u3092\u898b\u3044\u51fa\u3057\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u304c\u5927\u5207\u3060\u3068\u306a\u304a\u4e00\u5c64\u5f37\u304f\u611f\u3058\u3066\u304a\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u304a\u5ba2\u69d8\u3068\u60c5\u5831\u4ea4\u63db\u306e\u5834\u3092\u8a2d\u3051\u308b\u3053\u3068\u3001\u307e\u305f\u5c06\u6765\u7684\u306b\u306f\u304a\u5ba2\u69d8\u540c\u58eb\u304c\u5171\u52a9\u3067\u304d\u308b\u57fa\u76e4\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u306e\u5fc5\u8981\u6027\u3082\u4ee5\u524d\u3088\u308a\u3082\u611f\u3058\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<p>\u5b9f\u969b\u306b\u3001\u3053\u306e\u8996\u70b9\u304b\u3089\u3001\u5f0a\u793e\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u306f\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30dd\u30fc\u30bf\u30eb\u3092\u65e9\u304f\u304b\u3089\u904b\u55b6\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u6570\u3053\u305d\u591a\u304f\u306a\u3044\u3082\u306e\u306e\u3001\u56fd\u5185\u306e\u304a\u5ba2\u69d8\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u69d8\u304c\u3001<a href=\"https:\/\/community.genesys.com\/discussion\/community-rockstaris-it-you-1\">\u3053\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u30dd\u30fc\u30bf\u30eb\u4e0a\u3067\u7a4d\u6975\u7684\u306b\u60c5\u5831\u53ce\u96c6\u3084\u767a\u4fe1\u3092\u3055\u308c\u3066\u3044\u305f\u4e8b\u4f8b<\/a>\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u72b6\u6cc1\u3092\u3075\u307e\u3048\u3001\u540c\u3058\u30dd\u30fc\u30bf\u30eb\u4e0a\u306b\u65e5\u672c\u306e\u30e6\u30fc\u30b6\u30fc\u69d8\u306b\u5411\u3051\u305f\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u533a\u753b\u3092\u8a2d\u3051\u308b\u3053\u3068\u3067\u3001\u7686\u3055\u307e\u306e\u60c5\u5831\u53ce\u96c6\u306e\u4e00\u52a9\u306b\u306a\u308b\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u306e\u601d\u3044\u304c\u5c11\u3057\u305a\u3064\u5f37\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u305d\u3057\u3066\u3001 \u3053\u306e\u305f\u3073 2024\u5e74 2 \u6708\u306b\u300c Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u300d\u3092\u7acb\u3061\u4e0a\u3052\u308b\u904b\u3073\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u5148\u305a\u306f\u3001\u305c\u3072\u3001\u7686\u3055\u307e\u306e\u60c5\u5831\u53ce\u96c6\u306e\u5834\u3068\u3057\u3066\u3054\u6d3b\u7528\u3044\u305f\u3060\u304d\u305f\u304f\u8003\u3048\u3066\u304a\u308a\u307e\u3059\u3002\u30b0\u30ed\u30fc\u30d0\u30eb\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u6bd4\u3079\u308b\u3068\u3001\u8cea\u91cf\u3068\u3082\u306b\u307e\u3060\u307e\u3060\u3053\u308c\u304b\u3089\u3068\u8a00\u3048\u307e\u3059\u304c\u3001\u7686\u3055\u307e\u304b\u3089\u306e\u58f0\u306b\u8033\u3092\u50be\u3051\u3001\u983c\u308a\u306b\u3057\u3066\u3044\u305f\u3060\u3051\u308b\u30b5\u30a4\u30c8\u306b\u80b2\u3066\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3063\u3066\u304a\u308a\u307e\u3059\u3002\u9577\u3044\u76ee\u3067\u304a\u4ed8\u304d\u5408\u3044\u3044\u305f\u3060\u3051\u308c\u3070\u5e78\u3044\u3067\u3059\u3002<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511636&#8243;][vc_column_text]<\/p>\n<p>&nbsp;<\/p>\n<h2><a id=\"link03\"><\/a>\uff13\uff0e Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u306e\u69cb\u6210\u3068\u5229\u7528\u65b9\u6cd5\u306e\u3054\u6848\u5185<\/h2>\n<p>\u305d\u308c\u3067\u306f\u4ee5\u4e0b\u306b\u3066\u30012024 \u5e74 3 \u6708\u6642\u70b9\u3067\u306e\u30b5\u30a4\u30c8\u69cb\u6210\u3001\u3054\u5229\u7528\u306b\u3042\u305f\u3063\u3066\u306e\u6bb5\u53d6\u308a\u306a\u3069\u3092\u3054\u8aac\u660e\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p><strong class=\"text-regular\">\u62db\u5f85\u5236\u5ea6<\/strong><br \/>\n\u307e\u305a\u7b2c\u4e00\u306b\u3001Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u306f<strong>\u62db\u5f85\u5236\u306e\u30b5\u30a4\u30c8<\/strong>\u3068\u306a\u308a\u307e\u3059\u3002<br \/>\nGenesys Cloud \u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u3044\u308b\u4f01\u696d\u69d8\u3001\u4f01\u696d\u69d8\u3092\u652f\u3048\u3066\u304f\u3060\u3055\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u69d8\u304c\u53c2\u52a0\u3067\u304d\u308b\u30b5\u30a4\u30c8\u3067\u3059\u3002\u3053\u306e\u305f\u3081\u3001\u53c2\u52a0\u767b\u9332\u306e\u30b9\u30c6\u30c3\u30d7\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u307e\u3060\u767b\u9332\u304c\u304a\u6e08\u3067\u306a\u3044\u65b9\u306f <strong><a href=\"mailto:csmjp@genesys.com?subject=Japan%20Community%20Site%20access%20request_fromBlogMar2024\">csmjp@genesys.com<\/a> \u307e\u3067\u3054\u9023\u7d61\u3092\u304f\u3060\u3055\u3044\u3002<\/strong>\uff08 Genesys Cloud \u3092\u3054\u5229\u7528\u4e2d\u304b\u78ba\u8a8d\u5f8c\u306b\u53c2\u52a0\u767b\u9332\u306e\u4f5c\u696d\u3092\u958b\u59cb\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\uff09<br \/>\n\uff08\u4e0a\u8a18\u306eE\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306e\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af\u3044\u305f\u3060\u304f\u3068\u3001\u4ef6\u540d\u3082\u30d7\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u305f\u5f62\u3067\u30e1\u30fc\u30eb\u304c\u7acb\u3061\u4e0a\u304c\u308a\u307e\u3059\u3002\uff09<\/p>\n<p><strong class=\"text-regular\">\u521d\u8a2a\u554f\u6642\u306e\u304a\u77e5\u3089\u305b<\/strong><br \/>\n\u53c2\u52a0\u767b\u9332\u304c\u304a\u6e08\u307f\u306e\u30e6\u30fc\u30b6\u30fc\u69d8\u304c Genesys Cloud Japan\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3092\u521d\u3081\u3066\u8a2a\u554f\u3057\u305f\u969b\u3001\u5148\u305a\u304a\u8aad\u307f\u3044\u305f\u3060\u304d\u305f\u3044\u306e\u304c\u3001<strong>\u300eGenesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3078\u3088\u3046\u3053\u305d\uff01\u307e\u305a\u306f\u3053\u3061\u3089\u3092\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\u300f<\/strong>\u3068\u3044\u3046\u6295\u7a3f\u3067\u3059\u3002\u3053\u3061\u3089\u306e\u6295\u7a3f\u8a18\u4e8b\u306f\u3001\u30b5\u30a4\u30c8\u8a2a\u554f\u6642\u306b\u8868\u793a\u3055\u308c\u308b\u30da\u30fc\u30b8\u306e\u771f\u3093\u4e2d\u8fba\u308a\u306b\u30d4\u30f3\u6e9c\u3081\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511638&#8243;][vc_column_text]<\/p>\n<h3><\/h3>\n<h3><strong class=\"text-regular\">Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u306e\u69cb\u6210<\/strong><\/h3>\n<p>\u30b5\u30a4\u30c8\u306f\u5927\u304d\u304f 4 \u3064\u306e\u30d6\u30ed\u30c3\u30af\u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30ab\u30fc\u30c9\u5f62\u5f0f\u306e\u5927\u304d\u306a\u30dc\u30bf\u30f3\u304b\u3089\u5404\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u3054\u9078\u629e\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\uff09<\/p>\n<ul>\n<li>GC\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/li>\n<li>\u30a4\u30d9\u30f3\u30c8<\/li>\n<li>\u6d3b\u7528\u30d2\u30f3\u30c8<\/li>\n<li>\u9867\u5ba2\u4e8b\u4f8b<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511639&#8243;][vc_column_text]<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u3010GC\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3011<\/strong><br \/>\nGenesys Cloud \u3067\u306f\u9031\u6b21\u306e\u30b5\u30a4\u30af\u30eb\u3067\u6a5f\u80fd\u30ea\u30ea\u30fc\u30b9\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u307e\u305a\u3001\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092<a href=\"https:\/\/help.genesys.cloud\/release-notes-home\/release-notes\/\">\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30a4\u30c8\u4e0a<\/a>\u3067\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u3053\u308c\u306b\u52a0\u3048\u3001\u5f0a\u793e\u65e5\u672c\u30aa\u30d5\u30a3\u30b9\u3067\u5185\u5bb9\u3092\u5c11\u3057\u5480\u56bc\u3057\u3001\u65e5\u672c\u8a9e\u3067\u88dc\u8db3\u3057\u305f\u5185\u5bb9\u3092\u60c5\u5831\u767a\u4fe1\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u767a\u4fe1\u5185\u5bb9\u306f\u3001\u5f8c\u304b\u3089\u632f\u308a\u8fd4\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u3053\u3061\u3089\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u307e\u3068\u3081\u3066\u304a\u308a\u307e\u3059\u3002\uff08 2023 \u5e74 9 \u6708\u307e\u3067\u9061\u308c\u308b\u3088\u3046\u306b\u30d0\u30c3\u30af\u30ca\u30f3\u30d0\u30fc\u8868\u793a\u3057\u3066\u3042\u308a\u307e\u3059\u3002\uff09<\/p>\n<p><strong>\u3010\u30a4\u30d9\u30f3\u30c8\u3011<\/strong><br \/>\n\u5f0a\u793e\u304c\u958b\u50ac\u3092\u3057\u3066\u3044\u308b\u65e5\u672c\u306e\u516c\u958b\u30a4\u30d9\u30f3\u30c8\u306f<a href=\"https:\/\/www.genesys.com\/ja-jp\/events\">\u3053\u3061\u3089<\/a>\u306e\u30b5\u30a4\u30c8\u3067\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u8208\u5473\u304c\u3042\u308b\u30a4\u30d9\u30f3\u30c8\u306b\u3064\u3044\u3066\u306f\u3001Genesys Cloud \u306e\u6d3b\u7528\u4fc3\u9032\u306e\u6a5f\u4f1a\u3068\u3057\u3066\u7a4d\u6975\u7684\u306b\u3054\u53c2\u52a0\u304f\u3060\u3055\u3044\u3002<br \/>\n\u4e00\u65b9\u3067\u3001 Genesys Cloud \u3092\u3054\u5951\u7d04\u3057\u3066\u3044\u305f\u3060\u3044\u305f\u304a\u5ba2\u69d8\u306b\u5411\u3051\u305f\u3054\u6848\u5185\u30d9\u30fc\u30b9\u306e\u30a4\u30d9\u30f3\u30c8\u3082\u3054\u3056\u3044\u307e\u3059\u3002\uff08\u4e0a\u8a18\u306e\u65e5\u672c\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u308b\u30b5\u30a4\u30c8\u306b\u306f\u63b2\u8f09\u3055\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\uff09\u3002\u8a72\u5f53\u306e\u304a\u5ba2\u69d8\u306b\u306f\u30e1\u30fc\u30eb\u3067\u3054\u6848\u5185\u3057\u3066\u304a\u308a\u307e\u3059\u304c\u3001\u3053\u3061\u3089\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3082\u3054\u6848\u5185\u3059\u308b\u4e88\u5b9a\u3067\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u3010\u6d3b\u7528\u30d2\u30f3\u30c8\u3011<\/strong><br \/>\n\u4f8b\u3048\u3070\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u67b6\u96fb\u306e\u5834\u9762\u3067 Genesys Cloud \u3092\u5229\u7528\u3059\u308b\u969b\u306a\u3069\u3001Genesys Cloud \u3054\u5229\u7528\u306e\u5834\u9762\u6bce\u306b\u6982\u8981\u3092\u307e\u3068\u3081\u305f\u30b7\u30e7\u30fc\u30c8\u30d3\u30c7\u30aa\u306a\u3069\u6d3b\u7528\u30d2\u30f3\u30c8\u3092\u3054\u78ba\u8a8d\u3044\u305f\u3060\u304f\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3059\u3002\u5c06\u6765\u7684\u306b\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308b\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u60c5\u5831\uff08\u56db\u534a\u671f\u3054\u3068\u306b\u6539\u8a02\uff09\u306e\u65e5\u672c\u8a9e\u7248\u306e\u8cc7\u6599\u306a\u3069\u3082\u304a\u5f79\u7acb\u3066\u3044\u305f\u3060\u3051\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u3010\u9867\u5ba2\u4e8b\u4f8b\u3011<\/strong><br \/>\n\u73fe\u6642\u70b9\u3067\u306f\u5f0a\u793e <a href=\"https:\/\/www.genesys.com\/ja-jp\/customer-stories\">Web \u30b5\u30a4\u30c8\u306e\u304a\u5ba2\u69d8\u4e8b\u4f8b\u30da\u30fc\u30b8<\/a>\u3078\u9077\u79fb\u3057\u307e\u3059\u3002\uff08\u5c06\u6765\u7684\u306b\u306f\u3001\u3082\u3046\u5c11\u3057\u591a\u89d2\u7684\u306a\u4e8b\u4f8b\u60c5\u5831\u306e\u63d0\u793a\u3092\u691c\u8a0e\u3057\u3066\u304a\u308a\u307e\u3059\u3002\uff09[\/vc_column_text][vc_single_image image=&#8221;511640&#8243;][vc_column_text]<\/p>\n<p>&nbsp;<\/p>\n<p>\u5f53\u9762\u306f\u9031\u306b 1 \u56de\u306e\u983b\u5ea6\u3067\u60c5\u5831\u767a\u4fe1\u3092\u884c\u3046\u3088\u3046\u306b\u3044\u305f\u3057\u307e\u3059\u306e\u3067\u3001\u7686\u3055\u307e\u3082\u305c\u3072\u3001\u9694\u9031\u304f\u3089\u3044\u306e\u983b\u5ea6\u3067\u30b5\u30a4\u30c8\u3092\u30c1\u30a7\u30c3\u30af\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u305d\u306e\u4ed6\u306e\u304a\u77e5\u3089\u305b<\/strong><br \/>\nGenesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3078\u306e\u53c2\u52a0\u767b\u9332\u3092\u3044\u305f\u3060\u3044\u305f\u5f8c\u3001\u82f1\u8a9e\u3068\u306f\u306a\u308a\u307e\u3059\u304c\u30dd\u30fc\u30bf\u30eb\u4e0a\u306e\u4ed6\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\uff08\u30b0\u30ed\u30fc\u30d0\u30eb\uff09\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3078\u3082\u30a2\u30af\u30bb\u30b9\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u305c\u3072\u3001\u3053\u308c\u3089\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3082\u3054\u53c2\u7167\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002\u4ee3\u8868\u7684\u306a\u30b5\u30a4\u30c8\u4f8b\u3092 3 \u3064\u307b\u3069\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h4><strong>Genesys Cloud \u30e1\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8<\/strong><\/h4>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511641&#8243;][vc_column_text]<\/p>\n<h4><\/h4>\n<h4>Genesys Cloud \u306e WEM \u6a5f\u80fd\u306b\u7279\u5316\u3057\u305f\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8<\/h4>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511642&#8243;][vc_column_text]<\/p>\n<h4><\/h4>\n<h4>Genesys Cloud\u306e\u30d9\u30fc\u30bf\u7248\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u7279\u5316\u3057\u305f\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8<\/h4>\n<p>[\/vc_column_text][vc_single_image image=&#8221;511643&#8243;][vc_column_text]\u3053\u3053\u307e\u3067\u304a\u8aad\u307f\u3044\u305f\u3060\u3044\u305f\u306a\u3089\u3001\u304a\u5ba2\u69d8\u306f\u3082\u3046\u30b5\u30a4\u30c8\u30de\u30b9\u30bf\u30fc\u3067\u3059\u3002Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3092\u6563\u7b56\u3057\u3001\u8208\u5473\u306e\u3042\u308b\u8a18\u4e8b\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u3001\u305c\u3072\u898b\u3064\u3051\u3066\u304f\u3060\u3055\u3044\uff01<\/p>\n<h2><a id=\"link04\"><\/a>\uff14\uff0e\u307e\u3068\u3081<\/h2>\n<p>Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u3053\u308c\u304b\u3089\u904b\u7528\u3057\u306a\u304c\u3089\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u3092\u8abf\u6574\u3057\u3066\u3044\u304f\u4e88\u5b9a\u3067\u3059\u3002\u305c\u3072\u3001\u6e29\u304b\u3044\u76ee\u3067\u898b\u5b88\u3063\u3066\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n<p>\u7686\u3055\u307e\u3042\u3063\u3066\u306e\u30b5\u30a4\u30c8\u3068\u306a\u308a\u307e\u3059\u3002\u4f55\u304b\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u305c\u3072 <a href=\"mailto:csmjp@genesys.com?subject=Japan%20Community%20Site%20access%20request_fromBlogMar2024\">csmjp@genesys.com<\/a> \u307e\u3067\u3054\u610f\u898b\u3092\u304a\u5bc4\u305b\u304f\u3060\u3055\u3044\u307e\u305b\u3002<br \/>\n\u7686\u3055\u307e\u3068\u5171\u306b\u767a\u5c55\u3057\u3066\u3044\u3051\u308c\u3070\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u307e\u3067\u30d6\u30ed\u30b0\u3092\u304a\u8aad\u307f\u3044\u305f\u3060\u304d\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002<\/p>\n<p><strong>Genesys Cloud Japan \u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30a4\u30c8\u306e\u3055\u3089\u306a\u308b\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u305c\u3072\u3001<a href=\"https:\/\/contentmanagement.mypurecloud.com\/document-viewer\/#\/1\/hzn7gel45rfebnh5tuwdbuwsm4\">\u3053\u3061\u3089<\/a>\u3082\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/strong><br \/>\n\uff08\u203b 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