{"id":508476,"date":"2024-03-26T02:51:41","date_gmt":"2024-03-26T09:51:41","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=508476"},"modified":"2024-03-26T02:51:41","modified_gmt":"2024-03-26T09:51:41","slug":"cx-report-of-new-era","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/cx-report-of-new-era","title":{"rendered":"\u30ec\u30dd\u30fc\u30c8 | \u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u69d8\u304c\u3054\u767b\u58c7 ~ \u30a2\u30d5\u30bf\u30fc\u30b3\u30ed\u30ca\u306e CX \u3068\u306f\uff1f\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3051\u308b\u4f01\u696d\u6226\u7565\u3068\u3057\u3066\u306e CX ~"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text]2023 \u5e74 9 \u6708 \u306b\u958b\u50ac\u3055\u308c\u305f G-Summit Japan 2023 \u306e\u30e6\u30fc\u30b6\u30fc\u30c8\u30fc\u30af\u30bb\u30c3\u30b7\u30e7\u30f3 \u300c \u30a2\u30d5\u30bf\u30fc\u30b3\u30ed\u30ca\u306e CX \u300d \u3067\u306f\u3001\u3044\u3061\u65e9\u304f CX \u3092\u4f01\u696d\u6226\u7565\u3068\u3057\u3066\u53d6\u308a\u5165\u308c\u5b9f\u8df5\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u4f01\u696d\u306e\u7686\u69d8\u306b\u3054\u767b\u58c7\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u3002\u767b\u58c7\u8005\u306e\u65b9\u306b\u306f\u3001\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u306e\u5f71\u97ff\u3084\u6d88\u8cbb\u8005\u306e\u5909\u5316\u3001\u30c7\u30b8\u30bf\u30eb\u30b7\u30d5\u30c8\u3001 AI \u3092\u306f\u3058\u3081\u3068\u3057\u305f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9032\u5316\u306a\u3069\u306b\u3064\u3044\u3066\u4f3a\u3046\u3068\u3068\u3082\u306b\u3001\u3053\u308c\u3089\u306e\u5909\u5316\u304cCX \u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u3082\u305f\u3089\u3059\u5909\u9769\u306b\u3064\u3044\u3066\u3082\u30c7\u30a3\u30b9\u30ab\u30c3\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3057\u305f\u3002
\n\u305d\u306e\u5185\u5bb9\u3092\u307e\u3068\u3081\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

 <\/p>\n

\u25a0\u30d1\u30cd\u30e9\u30fc<\/strong>
\n\u682a\u5f0f\u4f1a\u793e\u3048\u304c\u304a \uff1a \u4e0a\u5e2d\u57f7\u884c\u5f79\u54e1 \u6797 \u7d14\u4e00 \u69d8
\n\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e \uff1a \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u672c\u90e8\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u90e8\u9577 \u4f0a\u85e4 \u597d\u535a \u69d8
\n\u682a\u5f0f\u4f1a\u793e LIXIL \uff1a \u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u7d71\u62ec\u90e8\u30b5\u30fc\u30d3\u30b9\u6539\u9769\u63a8\u9032\u90e8\u90e8\u9577 \u9ad8\u91ce \u5f18\u5fd7 \u69d8<\/p>\n

\u25a0\u30e2\u30c7\u30ec\u30fc\u30bf\u30fc<\/strong>
\nForbs Japan \uff1a \u8c37\u672c \u6709\u9999\u6c0f<\/p>\n

\u8c37\u672c \uff1a<\/strong> \u307e\u305a\u306f\u3001\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u611f\u67d3\u75c7\u306e\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306b\u3088\u3063\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u306b\u3069\u3046\u3044\u3063\u305f\u5f71\u97ff\u304c\u3042\u3063\u305f\u306e\u304b\u3001\u305d\u306e\u4e2d\u3067\u3069\u3046\u3044\u3063\u305f CX \u6226\u7565\u3092\u9032\u3081\u3066\u6765\u3089\u308c\u305f\u306e\u304b\u306b\u3064\u3044\u3066\u304a\u4f3a\u3044\u3057\u307e\u3059\u3002<\/p>\n

\u3048\u304c\u304a\u6797 \uff1a<\/strong> \u300c\u3048\u304c\u304a\u300d \u306f\u5065\u5eb7\u98df\u54c1\u306e\u901a\u8ca9\u4f1a\u793e\u3067\u3059\u3002\u30b3\u30ed\u30ca\u798d\u3067\u4eba\u304c\u5916\u306b\u51fa\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u3084\u3001\u5065\u5eb7\u610f\u8b58\u304c\u9ad8\u307e\u3063\u305f\u3053\u3068\u3067\u3001\u58f2\u308a\u4e0a\u3052\u306f\u4f38\u3073\u307e\u3057\u305f\u3002\u305f\u3060\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u95a2\u3057\u3066\u306f\u3001\u7686\u3067\u96c6\u307e\u3063\u3066\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u304c\u96e3\u3057\u304b\u3063\u305f\u3067\u3059\u3002\u5f53\u7136\u3001\u611f\u67d3\u3059\u308b\u4eba\u3082\u3044\u307e\u3057\u305f\u304b\u3089\u3001\u304b\u306a\u308a\u6c17\u3092\u4f7f\u3044\u307e\u3057\u305f\u3002[\/vc_column_text][vc_single_image image=”509688″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d\u3000\u4f0a\u85e4 \uff1a<\/strong> \u79c1\u305f\u3061\u306f\u3001\u533b\u7642\u4fdd\u967a\u306b\u3054\u52a0\u5165\u4e2d\u306e\u304a\u5ba2\u69d8\u304b\u3089\u3001\u7d66\u4ed8\u91d1\u8acb\u6c42\u3092\u6570\u591a\u304f\u9802\u304d\u307e\u3057\u305f\u3002\u4ef6\u6570\u304c\u60f3\u50cf\u4ee5\u4e0a\u306b\u591a\u304f\u3001\u6b8b\u5ff5\u306a\u304c\u3089\u304a\u652f\u6255\u3044\u306e\u9045\u5ef6\u306a\u3069\u3082\u8d77\u3053\u308a\u3001\u5927\u304d\u306a\u8ab2\u984c\u3092\u6b8b\u3057\u305f\u3068\u601d\u3063\u3066\u304a\u308a\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u306f\u9032\u307f\u307e\u3057\u305f\u3002\u30b3\u30ed\u30ca\u524d\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u7d4c\u7531\u3067\u306e\u304a\u554f\u5408\u305b\u3084\u304a\u7533\u3057\u8fbc\u307f\u306f20%\u307b\u3069\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u6628\u5e74\u5ea6\u306f\u7d0440%\u304c\u30c7\u30b8\u30bf\u30eb\u306b\u3088\u308b\u624b\u7d9a\u304d\u3068\u306a\u308a\u3001\u30c7\u30b8\u30bf\u30eb\u3092\u4f7f\u7528\u3057\u305f\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n

LIXIL \u9ad8\u91ce \uff1a<\/strong> \u4e8b\u696d\u3068\u3057\u3066\u306f\u3001\u58f2\u308a\u4e0a\u3052\u306f\u5c11\u3057\u4f4e\u4e0b\u3057\u307e\u3057\u305f\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3064\u3044\u3066\u306f\u3001\u30b3\u30ed\u30ca\u5bfe\u7b56\u3067\u4eba\u6570\u5236\u9650\u3092\u884c\u3063\u305f\u307b\u304b\u3001\u5b9f\u969b\u306b\u4eba\u304c\u6765\u3089\u308c\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3057\u305f\u3002\u305f\u3060\u3001\u6771\u4eac\u30aa\u30ea\u30f3\u30d4\u30c3\u30af\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u306b\u3001\u3061\u3087\u3046\u3069\u5728\u5b85\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6e96\u5099\u3092\u3057\u3066\u3044\u305f\u3053\u3068\u3082\u3042\u3063\u3066\u3001\u6bd4\u8f03\u7684\u65e9\u3081\u306b\u5728\u5b85\u52e4\u52d9\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f\u3002\u4e00\u65b9\u3067\u3001\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u306f\u4e00\u6642\u9589\u9396\u3059\u308b\u306a\u3069\u304b\u306a\u308a\u5f71\u97ff\u3092\u53d7\u3051\u305f\u305f\u3081\u3001\u30c7\u30b8\u30bf\u30eb\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u3068\u3044\u3046\u5f62\u3067\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u3092\u59cb\u3081\u307e\u3057\u305f\u3002\u3053\u3061\u3089\u306f\u73fe\u5728\u3082\u7d9a\u3044\u3066\u3044\u3066\u3001\u30c7\u30b8\u30bf\u30eb\u3067\u5bfe\u5fdc\u3057\u3066\u304b\u3089\u3001\u5b9f\u969b\u306e\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u306b\u6765\u3066\u3044\u305f\u3060\u304f\u3068\u3044\u3063\u305f\u3053\u3068\u3082\u53ef\u80fd\u306b\u306a\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8c37\u672c \uff1a<\/strong> \u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u306e\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u3068\u3044\u3046\u3001\u3053\u308c\u307e\u3067\u8ab0\u3082\u7d4c\u9a13\u3057\u305f\u3053\u3068\u304c\u7121\u3044\u3088\u3046\u306a\u4e8b\u614b\u304c\u8d77\u3053\u308b\u4e2d\u3001\u65b0\u305f\u306a\u5bfe\u7b56\u3092\u7acb\u3066\u3066\u3044\u304b\u306a\u304f\u3066\u306f\u3044\u3051\u306a\u3044\u3002\u3053\u306e\u6642\u3001\u4e00\u756a\u5927\u5909\u3060\u3063\u305f\u306e\u306f\u3069\u306e\u3088\u3046\u306a\u70b9\u3067\u3057\u305f\u304b\u3002<\/p>\n

LIXIL \u9ad8\u91ce \uff1a<\/strong> \u9006\u306b\u3001\u3053\u306e\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u306e\u304a\u304b\u3052\u3067\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u3084\u5728\u5b85\u5316\u304c\u4e00\u6c17\u306b\u9032\u3093\u3060\u3068\u601d\u3044\u307e\u3059\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u30c6\u30ec\u30d3\u4f1a\u8b70\u306a\u3069\u306f\u30b3\u30ed\u30ca\u524d\u304b\u3089\u5c0e\u5165\u3055\u308c\u3066\u3044\u305f\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u5b8c\u5168\u306b 100% \u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u884c\u3046\u3068\u3053\u308d\u306f\u3001\u305d\u308c\u307b\u3069\u591a\u304f\u306a\u304b\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u3002\u3067\u3059\u304b\u3089\u3001\u305d\u3053\u306e\u90e8\u5206\u306f\u6025\u901f\u306b\u666e\u53ca\u304c\u9032\u3093\u3060\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d \u4f0a\u85e4 \uff1a<\/strong> \u79c1\u305f\u3061\u306f\u4fdd\u967a\u4f1a\u793e\u306a\u306e\u3067\u3001\u66f8\u985e\u3067\u306e\u5bfe\u5fdc\u304c\u3069\u3046\u3057\u3066\u3082\u5fc5\u8981\u306a\u696d\u52d9\u304c\u3042\u308a\u307e\u3059\u3002\u3067\u3059\u304b\u3089\u3001\u5b8c\u5168\u306a\u30c7\u30b8\u30bf\u30eb\u30b7\u30d5\u30c8\u3001\u5728\u5b85\u5316\u306f\u96e3\u3057\u3044\u90e8\u5206\u304c\u3042\u308a\u307e\u3059\u3002\u5b8c\u5168\u306a\u5728\u5b85\u5316\u304c\u3067\u304d\u306a\u3044\u72b6\u6cc1\u306e\u4e2d\u3001\u304a\u5ba2\u69d8\u5bfe\u5fdc\u3068\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u53d6\u308b\u306e\u306b\u82e6\u52b4\u3057\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][vc_single_image image=”509692″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\u3048\u304c\u304a\u6797 \uff1a<\/strong> \u30b5\u30d7\u30ea\u30e1\u30f3\u30c8\u3092\u8cfc\u5165\u3059\u308b\u5c64\u306f\u6bd4\u8f03\u7684\u5e74\u9f62\u304c\u9ad8\u3044\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308a\u3001\u96fb\u8a71\u3067\u306e\u5bfe\u5fdc\u306f\u975e\u5e38\u306b\u5927\u5207\u3067\u3059\u3002\u79c1\u305f\u3061\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001 \u300c\u304a\u5ba2\u69d8\u306e\u3053\u3068\u3092\u3001\u304d\u3061\u3093\u3068\u53d7\u3051\u6b62\u3081\u308b\u300d\u3068\u3044\u3046\u3053\u3068\u3092\u5fb9\u5e95\u3057\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306e\u76f8\u8ac7\u76f8\u624b\u306b\u306a\u308b\u3001\u304a\u5ba2\u69d8\u306b\u5bc4\u308a\u6dfb\u3046\u3001\u3068\u3044\u3063\u305f\u3053\u3068\u306f\u3001\u3067\u304d\u305f\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u8c37\u672c \uff1a<\/strong> \u30b3\u30ed\u30ca\u798d\u3092\u4e57\u308a\u8d8a\u3048\u3066\u3001\u305d\u308c\u305e\u308c\u9032\u5316\u3092\u5b9f\u73fe\u3055\u308c\u3066\u304d\u305f\u308f\u3051\u3067\u3059\u304c\u3001\u4eca\u5e74\u306b\u5165\u3063\u3066\u304b\u3089 CX \u6226\u7565\u3084\u9867\u5ba2\u63a5\u70b9\u306b\u95a2\u3059\u308b\u53d6\u308a\u7d44\u307f\u306f\u5909\u308f\u3063\u3066\u304d\u307e\u3057\u305f\u304b\u3002<\/p>\n

\u3048\u304c\u304a\u6797 \uff1a<\/strong> \u4eca\u5e74\u306b\u5165\u3063\u3066\u304b\u3089\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092\u5168\u9762\u7684\u306b\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u4eca\u307e\u3067\u306f\u4eba\u306e\u529b\u306b\u983c\u3063\u3066\u3044\u305f\u306e\u3067\u3059\u304c\u3001\u73fe\u5728\u3067\u306f\u304a\u5ba2\u69d8\u304c 90 \u4e07\u4eba\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u3059\u3067\u306b\u304a\u6b62\u3081\u306b\u306a\u3063\u305f\u65b9\u304c 400-500 \u4e07\u4eba\u3044\u307e\u3059\u3002\u3067\u3059\u304b\u3089\u3001\u77ac\u6642\u306b\u691c\u7d22\u3092\u884c\u3046\u3053\u3068\u304c\u96e3\u3057\u304f\u3001\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u3068\u3044\u3046\u4eba\u306e\u529b\u3092\u3001\u30c7\u30b8\u30bf\u30eb\u306e\u529b\u3067\u5e95\u652f\u3048\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d\u3000\u4f0a\u85e4 \uff1a<\/strong> \u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u3093\u3060\u3053\u3068\u3067\u3001\u96fb\u8a71\u306e\u5185\u5bb9\u3082\u5909\u308f\u3063\u3066\u304d\u307e\u3057\u305f\u3002\u30c7\u30b8\u30bf\u30eb\u3067\u306e\u624b\u7d9a\u304d\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u304c\u5897\u3048\u3066\u304d\u3066\u3044\u308b\u306e\u3067\u3059\u3002\u305d\u3057\u3066\u3001\u96fb\u8a71\u304b\u3089 Web \u306b\u8a98\u5c0e\u3059\u308b\u306a\u3069\u3001\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u305f\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n

LIXIL \u9ad8\u91ce \uff1a<\/strong> \u4eca\u306e\u304a\u8a71\u306b\u95a2\u3057\u3066\u306f\u3001\u5f0a\u793e\u3067\u3082\u540c\u69d8\u306e\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u9ad8\u9f62\u306e\u65b9\u304c\u5897\u3048\u3066\u304d\u3066\u3001 Web \u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u96fb\u8a71\u3092\u3044\u305f\u3060\u304f\u30b1\u30fc\u30b9\u304c\u304b\u306a\u308a\u5897\u3048\u307e\u3057\u305f\u3002\u4e00\u65b9\u3001\u5168\u4f53\u3092\u898b\u308b\u3068\u3001\u30c7\u30b8\u30bf\u30eb\u3092\u4f7f\u308f\u308c\u308b\u65b9\u306e\u88fe\u91ce\u306f\u3059\u3054\u304f\u5e83\u304c\u3063\u3066\u304d\u305f\u306a\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u6771\u4eac\u3067\u306f Web \u304b\u3089\u306e\u4fee\u7406\u4f9d\u983c\u306e\u591a\u304f\u306f 40 \u4ee3\u524d\u5f8c\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u3060\u3093\u3060\u3093 50 \u4ee3\u3001 60 \u4ee3\u306e\u65b9\u304c\u5897\u3048\u3066\u304d\u305f\u3068\u3044\u3046\u5370\u8c61\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][vc_single_image image=”509694″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\u8c37\u672c \uff1a<\/strong> \u30c7\u30b8\u30bf\u30eb\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u304c\u5897\u3048\u3066\u304d\u305f\u3053\u3068\u306b\u5bfe\u3057\u3066\u3001\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u306a\u3069\u3001\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3055\u308c\u3066\u304d\u305f\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n

LIXIL \u9ad8\u91ce \uff1a<\/strong> \u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30d7\u30ec\u30c7\u30a3\u30af\u30c6\u30a3\u30d6\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u4f7f\u3063\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u304c\u30cd\u30c3\u30c8\u4e0a\u3067\u3069\u3093\u306a\u52d5\u304d\u3092\u3057\u3066\u3044\u308b\u306e\u304b\u3001\u4ee5\u524d\u306b\u6bd4\u3079\u308b\u3068\u304b\u306a\u308a\u660e\u78ba\u306b\u898b\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u3061\u3089\u304c\u60f3\u5b9a\u3057\u305f\u306e\u3068\u306f\u3001\u5168\u304f\u9055\u3046\u30a2\u30a6\u30c8\u30ab\u30e0\u304c\u4e0a\u304c\u3063\u3066\u304f\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u3082\u3001 Web \u3092\u898b\u3066\u3044\u308b\u524d\u63d0\u3067\u304a\u8a71\u3057\u3059\u308b\u5834\u9762\u304c\u975e\u5e38\u306b\u5897\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d \u4f0a\u85e4 \uff1a<\/strong> \u3084\u306f\u308a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u91cd\u8981\u3067\u3059\u306e\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u58f0\u3092\u5fc5\u305a\u5438\u3044\u4e0a\u3052\u308b\u4ed5\u7d44\u307f\u3092\u4f5c\u3063\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u624b\u7d9a\u304d\u306e\u5f8c\u306b\u306f\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5fc5\u305a\u53d6\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306e\u76f4\u63a5\u7684\u306a\u58f0\u3092\u304a\u805e\u304d\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584\u306b\u751f\u304b\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3048\u304c\u304a\u6797 \uff1a<\/strong> \u96fb\u8a71\u3067\u306e\u5bfe\u8a71\u306f\u3001\u304a\u5ba2\u69d8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u6642\u9593\u3092\u5171\u6709\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u30e1\u30fc\u30eb\u3084SNS \u3060\u3068\u3001\u3069\u3046\u3057\u3066\u3082\u6642\u9593\u306e\u5dee\u304c\u767a\u751f\u3057\u3066\u3057\u307e\u3044\u3001\u6c17\u6301\u3061\u304c\u4f1d\u308f\u3089\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u304c\u8d77\u3053\u308a\u304c\u3061\u3067\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u3068\u3044\u3063\u3066\u3082\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306a\u306e\u3067\u3059\u304b\u3089\u3001\u96fb\u8a71\u306e\u3088\u3046\u306a\u4e00\u5bfe\u4e00\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3001\u3069\u308c\u3060\u3051\u8fd1\u3065\u3051\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u304c\u91cd\u8981\u3060\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u8c37\u672c \uff1a<\/strong> \u300c \u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9 \u300d \u3092\u9ad8\u3081\u3066\u3044\u304f\u305f\u3081\u306b\u3001\u5f53\u7136\u306a\u304c\u3089 DX \u3092\u69cb\u7bc9\u3057\u3066\u884c\u304f\u5fc5\u8981\u304c\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u3069\u3046\u3044\u3063\u305f\u5f62\u3067 DX \u306e\u30ea\u30c6\u30e9\u30b7\u30fc\u3084\u6587\u5316\u3092\u63a8\u9032\u3057\u3066\u304d\u305f\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n

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LIXIL \u9ad8\u91ce \uff1a<\/strong> \u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30fc\u30eb\u30fc\u30e0\u306e\u69cb\u7bc9\u3067\u306f\u3001\u69d8\u3005\u306a\u90e8\u7f72\u304c\u304a\u4e92\u3044\u306b\u5354\u529b\u3057\u307e\u3057\u305f\u3002\u30b3\u30ed\u30ca\u798d\u304c\u3053\u306e\u307e\u307e\u7d9a\u3044\u305f\u3089\u3001\u3053\u306e\u4ed5\u4e8b\u304c\u672c\u5f53\u306b\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u306e\u3067\u306f\u306a\u3044\u304b\u3068\u3044\u3046\u5371\u6a5f\u611f\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u3053\u3046\u3057\u3066\u6700\u521d\u306e\u30b9\u30bf\u30fc\u30c8\u304c\u5207\u308c\u305f\u3053\u3068\u3001\u5728\u5b85\u5316\u306b\u8235\u3092\u5207\u308c\u305f\u3053\u3068\u306e\u80cc\u666f\u306b\u306f\u3001\u3053\u306e\u3088\u3046\u306b\u5371\u6a5f\u611f\u3092\u5171\u6709\u3067\u304d\u305f\u3053\u3068\u304c\u3059\u3054\u304f\u5927\u304d\u304b\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d \u4f0a\u85e4 \uff1a<\/strong> \u751f\u547d\u4fdd\u967a\u4f1a\u793e\u306f\u3001\u672c\u5f53\u306b\u591a\u304f\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3092\u9802\u3044\u3066\u5fc5\u8981\u306b\u8feb\u3089\u308c\u305f\u3053\u3068\u3082\u3042\u308a\u3001\u69d8\u3005\u306a\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u7279\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306a\u3069\u3001\u65e9\u304f\u5c0e\u5165\u3067\u304d\u308b\u3082\u306e\u304b\u3089 DX \u3092\u9032\u3081\u3066\u304d\u307e\u3057\u305f\u3002\u30ea\u30c6\u30e9\u30b7\u30fc\u306b\u95a2\u3057\u3066\u306f\u3001\u300c\u3053\u308c\u3089\u3092\u3069\u3046\u304a\u5ba2\u69d8\u306b\u8aac\u660e\u3059\u308b\u306e\u304b\u300d \u3068\u3044\u3046\u70b9\u304b\u3089\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u3066\u3044\u307e\u3059\u3002[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_column_text]\u8c37\u672c \uff1a<\/strong> \u6628\u4eca\u3001 ChatGPT \u3092\u306f\u3058\u3081\u3068\u3057\u305f\u751f\u6210 AI \u304c\u6ce8\u76ee\u3092\u6d74\u3073\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3044\u3063\u305f\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u3069\u3093\u3069\u3093\u51fa\u3066\u304f\u308b\u4e2d\u3067\u3001 IT \u6d3b\u7528\u306b\u3064\u3044\u3066\u306f\u3069\u306e\u3088\u3046\u306b\u304a\u8003\u3048\u3067\u3059\u304b\u3002<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”509696″][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\u3048\u304c\u304a\u6797 \uff1a<\/strong> ChatGPT \u3082 AI \u3082\u3001\u4eba\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6700\u5927\u5316\u3059\u308b\u3082\u306e\u3060\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u8a18\u61b6\u3084\u691c\u7d22\u306e\u901f\u3055\u306a\u3069\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3068\u304b\u30c7\u30b8\u30bf\u30eb\u306e\u307b\u3046\u304c\u5f97\u610f\u3067\u3059\u3002\u3053\u308c\u3089\u304c\u3069\u306e\u3088\u3046\u306b\u4eba\u9593\u3092\u652f\u3048\u308b\u306e\u304b\u3001\u305d\u306e\u4ed5\u7d44\u307f\u3092\u4f5c\u308b\u3053\u3068\u304c\u5927\u4e8b\u3060\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u3046\u8003\u3048\u308b\u3068\u3001 AI \u306b\u4ed5\u4e8b\u3092\u596a\u308f\u308c\u308b\u3068\u304b\u3001\u305d\u3046\u3044\u3046\u3053\u3068\u3092\u61f8\u5ff5\u3059\u308b\u306e\u3067\u306f\u7121\u304f\u3001\u4f7f\u3048\u308b\u3082\u306e\u306f\u5168\u90e8\u4f7f\u3063\u3066\u304a\u5ba2\u69d8\u306e\u305f\u3081\u306b\u6d3b\u304b\u3057\u3066\u3044\u304f\u3068\u3044\u3046\u30b9\u30bf\u30f3\u30b9\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d \u4f0a\u85e4 \uff1a<\/strong> \u304a\u5ba2\u69d8\u3068\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u3068\u308b\u624b\u6bb5\u306f\u3001\u975e\u5e38\u306b\u5897\u3048\u3066\u304d\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u3092\u4fdd\u3064\u305f\u3081\u306b\u306f\u3001\u3057\u3063\u304b\u308a\u3068\u3057\u305f\u4f53\u5236\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3060\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u3067\u306f\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u76f4\u63a5\u53cd\u6620\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u306e\u4f01\u753b\u3092\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u4e2d\u3067\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u904b\u7528\u306e\u8cea\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u7ba1\u7406\u3059\u308b\u7d44\u7e54\u3082\u4f5c\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3044\u3063\u305f\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u304c\u96fb\u8a71\u3001\u30c7\u30b8\u30bf\u30eb\u3001\u3069\u3061\u3089\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u3057\u3066\u304d\u3066\u3082\u3001\u8a98\u5c0e\u306e\u4ed5\u65b9\u3092\u7d71\u4e00\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3001 IT \u3068\u8a00\u3063\u3066\u3082\u3001\u5b9f\u306f\u4f53\u5236\u306e\u69cb\u7bc9\u304c\u975e\u5e38\u306b\u91cd\u8981\u3060\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n

LIXIL \u9ad8\u91ce \uff1a<\/strong>\u5f53\u793e\u306b\u306f\u3001 \u300c \u5c0f\u3055\u304f\u5b9f\u9a13\u3059\u308b \u300d \u3068\u3044\u3046\u6587\u5316\u304c\u3042\u308a\u307e\u3059\u3002 ChatGPT \u306b\u95a2\u3057\u3066\u3082\u3001\u4eca\u306f\u793e\u5185\u3067\u904b\u7528\u3092\u9032\u3081\u3066\u3044\u308b\u3068\u3053\u308d\u3067\u3059\u3002\u4f7f\u3044\u52dd\u624b\u306e\u9762\u3067\u8ab2\u984c\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u97f3\u58f0\u8a8d\u8b58\u3068\u7d44\u307f\u5408\u308f\u305b\u3066\u30b3\u30fc\u30eb\u5f8c\u306e\u30ed\u30b0\u3092\u8981\u7d04\u3055\u305b\u308b\u3068\u3044\u3046\u53d6\u308a\u7d44\u307f\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u539f\u6587\u306e\u8981\u7d04\u306b\u3064\u3044\u3066\u306f\u3001\u975e\u5e38\u306b\u9ad8\u3044\u7cbe\u5ea6\u3092\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u751f\u7523\u6027\u306b\u95a2\u3057\u3066\u3044\u3046\u3068\u3001\u3059\u3067\u306b 20% ~ 30% \u5411\u4e0a\u3057\u3066\u304a\u308a\u3001\u975e\u5e38\u306b\u52b9\u679c\u7684\u30fb\u52b9\u7387\u7684\u306b\u4eba\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u3067\u304d\u308b\u3068\u3044\u3046\u5370\u8c61\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u975e\u5e38\u306b\u30ea\u30fc\u30ba\u30ca\u30d6\u30eb\u306a\u5024\u6bb5\u3067\u4f7f\u7528\u3067\u304d\u308b\u3068\u3044\u3046\u3053\u3068\u304c\u3001\u4e00\u756a\u30a4\u30f3\u30d1\u30af\u30c8\u304c\u3042\u308b\u304b\u306a\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u30b3\u30b9\u30c8\u9762\u3067\u306f\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u3053\u308c\u3092\u4f7f\u308f\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u306f\u307e\u305a\u3042\u308a\u3048\u306a\u3044\u3060\u308d\u3046\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

\u8c37\u672c\uff1a<\/strong> AI \u306e\u3088\u3046\u306a\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u73fe\u308c\u305f\u969b\u3001\u3053\u308c\u3089\u3092\u6d3b\u7528\u3057\u3066\u3044\u304f\u3053\u3068\u306f\u91cd\u8981\u3067\u3059\u304c\u3001\u69d8\u3005\u306a\u8ab2\u984c\u3082\u3042\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u3002\u3053\u3046\u3044\u3063\u305f\u65b0\u3057\u3044\u6280\u8853\u3078\u306e\u5411\u304d\u5408\u3044\u65b9\u306b\u3064\u3044\u3066\u306f\u3001\u3069\u306e\u3088\u3046\u306b\u8003\u3048\u3066\u304a\u3089\u308c\u307e\u3059\u304b\u3002<\/p>\n

\u3048\u304c\u304a\u6797 \uff1a<\/strong> \u5f0a\u793e\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u304a\u5ba2\u69d8\u306e\u4f1a\u8a71\u3092\u6587\u7ae0\u306b\u3057\u3066\u8a18\u9332\u306b\u6b8b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u8a18\u9332\u306f\u3001\u4f55\u5341\u4e07\u4eba\u5206\u3082\u3042\u308b\u308f\u3051\u306a\u3093\u3067\u3059\u304c\u3001\u305d\u308c\u3060\u3051\u3060\u3068\u6d3b\u7528\u3067\u304d\u308b\u30c7\u30fc\u30bf\u306b\u306f\u306a\u3089\u306a\u3044\u3093\u3067\u3059\u3002\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u306a\u3069\u3082\u3057\u3066\u307f\u307e\u3057\u305f\u304c\u3001\u5206\u6790\u3057\u3066\u7d50\u679c\u3092\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3059\u308b\u3068\u3044\u3046\u306e\u306f\u306a\u304b\u306a\u304b\u96e3\u3057\u3044\u3002\u60c5\u5831\u3092\u30c7\u30fc\u30bf\u3068\u3057\u3066\u6d3b\u7528\u3057\u3066\u3044\u304f\u305f\u3081\u306b\u306f\u3001 AI \u306e\u7279\u6027\u3084\u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u3092\u3001\u73fe\u5834\u3067\u3082\u611f\u899a\u7684\u306b\u77e5\u3063\u3066\u3082\u3089\u308f\u306a\u3044\u3068\u3044\u3051\u306a\u3044\u306e\u3067\u3059\u3002\u81ea\u7136\u8a00\u8a9e\u89e3\u6790\u3068\u3044\u3063\u3066\u3082\u5b8c\u74a7\u3067\u306f\u306a\u3044\u306e\u3067\u3001\u30c7\u30b8\u30bf\u30eb\u3068\u30a2\u30ca\u30ed\u30b0\u3001\u53cc\u65b9\u3067\u7406\u89e3\u304c\u5fc5\u8981\u3067\u3059\u3002\u30ea\u30c6\u30e9\u30b7\u30fc\u3068\u3044\u3046\u610f\u5473\u3067\u306f\u3053\u308c\u304b\u3089\u307e\u3060\u52c9\u5f37\u3059\u308b\u4f59\u5730\u304c\u3042\u308a\u307e\u3059\u306d\u3002<\/p>\n

\u30aa\u30ea\u30c3\u30af\u30b9\u751f\u547d \u4f0a\u85e4 \uff1a<\/strong> \u65b0\u3057\u3044\u6280\u8853\u306b\u3001\u307e\u305a\u306f\u30c1\u30e3\u30ec\u30f3\u30b8\u3057\u3066\u307f\u3088\u3046\u3068\u3044\u3046\u8003\u3048\u65b9\u304c\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u97f3\u58f0\u8a8d\u8b58\u3067\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u969b\u306b\u306f\u3001\u5fc3\u914d\u3059\u308b\u58f0\u3082\u3042\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u5b9f\u969b\u3084\u3063\u3066\u307f\u308b\u3068\u610f\u5916\u3068\u4f7f\u3048\u308b\u5834\u9762\u3082\u591a\u304f\u3066\u3001\u3053\u308c\u306f\u304b\u306a\u308a\u6226\u529b\u306b\u306a\u308b\u306a\u3068\u611f\u3058\u3066\u3044\u307e\u3059\u3002 ChatGPT \u306b\u3064\u3044\u3066\u3082\u3001\u304a\u5ba2\u69d8\u5bfe\u5fdc\u306b\u306f\u307e\u3060\u6d3b\u7528\u3057\u306a\u3044\u3068\u3057\u3066\u3082\u3001\u3069\u308c\u3060\u3051\u4f7f\u3048\u308b\u306e\u304b\u3092\u793e\u5185\u3067\u8a66\u3057\u3066\u3044\u308b\u72b6\u6cc1\u3067\u3059\u3002<\/p>\n

\u8c37\u672c \uff1a<\/strong> \u6700\u5f8c\u306b\u3001\u30a2\u30d5\u30bf\u30fc\u30b3\u30ed\u30ca\u306e\u6642\u4ee3\u306e\u4e2d\u306b\u304a\u3044\u3066 CX \u6226\u7565\u3068\u3044\u3046\u3082\u306e\u3092\u3069\u306e\u3088\u3046\u306b\u8003\u3048\u3066\u3044\u308b\u306e\u304b\u3001\u305c\u3072\u7686\u69d8\u306b\u304a\u4f3a\u3044\u3057\u305f\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u6226\u7565\u306b\u95a2\u3057\u3066\u3082\u304a\u805e\u304b\u305b\u9858\u3048\u307e\u3059\u304b\u3002<\/p>\n

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