{"id":501031,"date":"2023-12-08T01:11:52","date_gmt":"2023-12-08T09:11:52","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=501031"},"modified":"2024-01-10T06:18:59","modified_gmt":"2024-01-10T14:18:59","slug":"genesyscloud_aws_osaka_region_launch","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/genesyscloud_aws_osaka_region_launch","title":{"rendered":"\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u56fd\u5185 2 \u3064\u76ee\u3068\u306a\u308b\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u306e Genesys Cloud\u00ae\u3092 AWS \u2f24\u962a\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u958b\u8a2d"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text][\/vc_column_text][vc_column_text]2023 \u5e74 10 \u6708 5 \u65e5\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u65e5\u672c\u56fd\u5185\u306b 2 \u3064\u3081\u306e\u30b5\u30fc\u30d3\u30b9\u62e0\u70b9\u3092\u958b\u8a2d\u3059\u308b\u3053\u3068\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u307e\u3067\u306f AWS \u306e\u6771\u4eac\u30ea\u30fc\u30b8\u30e7\u30f3\u3067 Genesys Cloud\u00ae \u306e\u904b\u7528\u3092\u884c\u3063\u3066\u3044\u307e\u3057\u305f\u304c\u3001 2023 \u5e74\u5185\u306b AWS \u306e\u5927\u962a\u30ea\u30fc\u30b8\u30e7\u30f3\u3067\u3082\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u306e Genesys Cloud\u00ae \u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u307e\u3059\u3002<\/p>\n

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 <\/p>\n

1.\u00a0 \u65e5\u672c\u5e02\u5834\u3078\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u793a\u3059 2 \u3064\u3081\u306e\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u30ea\u30fc\u30b8\u30e7\u30f3<\/strong><\/a>
\n2.\u00a0 \u897f\u65e5\u672c\u306e\u30e6\u30fc\u30b6\u30fc\u69d8\u306b\u4f4e\u9045\u5ef6\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/strong><\/a>
\n3.\u00a0 AI \u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f<\/strong><\/a>
\n4.\u00a0 \u4e8b\u696d\u7d99\u7d9a\u306e\u305f\u3081\u306e\u8c4a\u5bcc\u306a\u30d7\u30e9\u30f3\u3092\u63d0\u4f9b<\/strong><\/a><\/p>\n

 <\/p>\n

<\/a>1. \u65e5\u672c\u5e02\u5834\u3078\u306e\u30b3\u30df\u30c3\u30c8\u30e1\u30f3\u30c8\u3092\u793a\u3059 2 \u3064\u3081\u306e\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u30ea\u30fc\u30b8\u30e7\u30f3<\/h2>\n

 <\/p>\n

\u300c\u56fd\u5185 2 \u3064\u3081\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u300d\u304c\u610f\u5473\u3059\u308b\u3053\u3068<\/strong><\/p>\n

\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b \u300c\u30ea\u30fc\u30b8\u30e7\u30f3\u300d \u3068\u3044\u3046\u306e\u306f\u3001\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc \uff08\u307e\u305f\u306f\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u7fa4\uff09 \u304c\u8a2d\u7f6e\u3055\u308c\u3066\u3044\u308b\u5730\u57df\u3092\u6307\u3057\u307e\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u3053\u308c\u307e\u3067\u3001 AWS \uff08Amazon Web Services\uff09 \u306e\u6771\u4eac\u30ea\u30fc\u30b8\u30e7\u30f3\u3067 Genesys Cloud\u00ae \u3092\u904b\u7528\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u307e\u305f AWS \u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306f\u8907\u6570\u306e\u8ad6\u7406\u7684\u306a\u53ef\u7528\u6027\u30be\u30fc\u30f3 \uff08AZ: Availability Zone\uff09 \u306b\u5206\u5272\u3055\u308c\u3066\u304a\u308a\u3001\u5404\u3005\u304c\u72ec\u7acb\u3057\u305f\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u3072\u3068\u3064\u306e AZ \u3067\u969c\u5bb3\u304c\u8d77\u304d\u305f\u5834\u5408\u3067\u3082\u3001\u4ed6\u306e AZ \u306b\u306f\u5f71\u97ff\u304c\u53ca\u3070\u306a\u3044\u3088\u3046\u306b\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002
\nGenesys Cloud\u00ae \u306f\u6700\u4f4e 3 \u3064\u306e AZ \u3067\u5b9f\u884c\u3055\u308c\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u6771\u4eac\u30ea\u30fc\u30b8\u30e7\u30f3\u3067\u3082 3 \u3064\u306e AZ \u306b\u5c55\u958b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3092\u8907\u6570\u306e AZ \u3067\u904b\u7528\u3059\u308b\u3053\u3068\u3067\u4e92\u3044\u306b\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9ad8\u3044\u53ef\u7528\u6027\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5b9f\u969b\u306b\u3001\u904e\u53bb 12 \u30f6\u6708\u9593\u306e Genesys Cloud\u00ae \u306e\u53ef\u7528\u6027\u306f 100% \u3092\u9054\u6210\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

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\n\u65e5\u672c\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5e02\u5834\u3067\u30b7\u30a7\u30a2 No1 \u306e\uff08IDC \u8abf\u3079\uff09\u306e\u696d\u754c\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u305d\u308c\u306b\u898b\u5408\u3063\u305f\u30a4\u30f3\u30d5\u30e9\u3092\u6574\u5099\u3057\u3001\u65e5\u672c\u306e\u304a\u5ba2\u69d8\u304b\u3089\u306e\u9ad8\u5ea6\u306a\u3054\u8981\u671b\u306b\u5fdc\u3048\u7d9a\u3051\u308b\u3053\u3068\u304c\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u4f7f\u547d\u3067\u3059\u3002<\/p>\n

2 \u3064\u3081\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u304c\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b\u7406\u7531<\/strong><\/p>\n

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<\/a>2. \u897f\u65e5\u672c\u306e\u30e6\u30fc\u30b6\u30fc\u69d8\u306b\u4f4e\u9045\u5ef6\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b<\/h2>\n

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<\/a>3. AI \u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u52a0\u901f<\/h2>\n

ChatGPT \u3092\u4ee3\u8868\u3068\u3059\u308b\u751f\u6210 AI \u306f\u3001\u305f\u3063\u305f1\u5e74\u3067\u4e16\u754c\u3092\u5909\u3048\u3066\u3057\u307e\u3044\u307e\u3057\u305f\u3002\"CX\/EX\u5411\u3051\u306e\u751f\u6210AI\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\"\u00a0Genesys Cloud\u00ae \u3082\u3001\u8981\u7d04\u30fb\u62bd\u51fa\u30fb\u5909\u63db\u30fb\u751f\u6210\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u304a\u3044\u3066\u7a4d\u6975\u7684\u306b AI \u6a5f\u80fd\u306e\u8ffd\u52a0\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u305d\u306e\u52d5\u304d\u306f\u4eca\u5f8c\u3082\u3055\u3089\u306b\u52a0\u901f\u3055\u305b\u3066\u3044\u304f\u4e88\u5b9a\u3067\u3059\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u3067\u306f\u591a\u69d8\u306a AI \u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u5171\u611f\u7684\u3067\u30b7\u30fc\u30e0\u30ec\u30b9\u3001\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u5531\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001 AI \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306f\u30c7\u30fc\u30bf\u91cf\u304c\u591a\u304f\u3001CPU \u8ca0\u8377\u3082\u9ad8\u3044\u305f\u3081\u3001\u901a\u4fe1\u54c1\u8cea\u3084\u51e6\u7406\u80fd\u529b\u3092\u5f37\u5316\u3057\u3066\u3044\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4eca\u56de\u56fd\u5185\u3067 2 \u30ea\u30fc\u30b8\u30e7\u30f3\u4f53\u5236\u304c\u6574\u5099\u3055\u308c\u305f\u3053\u3068\u3067\u3001\u9045\u5ef6\u306e\u4f4e\u6e1b\u3084\u8ca0\u8377\u5206\u6563\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5c06\u6765\u306e AI \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u5897\u52a0\u306b\u3082\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

<\/a>4. \u4e8b\u696d\u7d99\u7d9a\u306e\u305f\u3081\u306e\u8c4a\u5bcc\u306a\u30d7\u30e9\u30f3\u3092\u63d0\u4f9b<\/h2>\n

 <\/p>\n

\u5358\u4e00\u30ea\u30fc\u30b8\u30e7\u30f3\u3067\u3082\u5341\u5206\u306a\u53ef\u7528\u6027\u3092\u6301\u3064 Genesys Cloud\u00ae<\/strong><\/p>\n

\u4eca\u56de\u5927\u962a\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u56fd\u5185 2 \u3064\u3081\u306e\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u958b\u8a2d\u3059\u308b\u3053\u3068\u3067\u3001 Genesys Cloud\u00ae \u306e\u53ef\u7528\u6027\u304c\u9ad8\u307e\u308b\u3053\u3068\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u3053\u308c\u307e\u3067\u306eGenesys Cloud\u00ae \u306e\u53ef\u7528\u6027\u304c\u52a3\u3063\u3066\u3044\u305f\u3068\u3044\u3046\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 Genesys Cloud\u00ae \u306f\u3001\u3082\u3068\u3082\u3068\u30af\u30e9\u30b9\u6700\u9ad8\u306e\u30a2\u30c3\u30d7\u30bf\u30a4\u30e0\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3001\u5c0e\u5165\u3001\u904b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002\"AWS\u6771\u4eac\u304a\u3088\u3073\u5927\u962a\u30ea\u30fc\u30b8\u30e7\u30f3\"
\n\u3053\u308c\u307e\u3067\u6771\u4eac\u30ea\u30fc\u30b8\u30e7\u30f3\u3067\u904b\u7528\u3055\u308c\u3066\u3044\u305f Genesys Cloud\u00ae \u3067\u3082\u3001\u30ea\u30fc\u30b8\u30e7\u30f3\u5185\u306e 3\u3064 \u306e\u53ef\u7528\u6027\u30be\u30fc\u30f3 \uff08AZ: Availability Zone\uff09 \u3092\u6d3b\u7528\u3057\u3001 Active\/Active\/Active \u69cb\u6210\u3067\u5e38\u306b\u7a3c\u50cd\u3057\u3066\u3044\u307e\u3059\u3002 Active\/Active\/Active \u69cb\u6210\u3068\u3044\u3046\u306e\u306f\u3001\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u306e Genesys Cloud\u00ae \u304c 3 \u3064\u3001\u5e38\u306b\u4e26\u884c\u3057\u3066\u7a3c\u50cd\u3057\u3066\u304a\u308a\u3001\u3046\u3061 1 \u3064\u3067\u969c\u5bb3\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306b\u306f\u6b8b\u308a\u306e 2 \u3064\u306e\u3046\u3061\u3069\u3061\u3089\u304b\u306b\u77ac\u6642\u306b\u5207\u308a\u66ff\u308f\u308a\u307e\u3059\u3002\u3053\u3046\u3059\u308b\u3053\u3068\u3067\u3001\u4e2d\u65ad\u306e\u7121\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306b 2 \u30bb\u30c3\u30c8\u306e\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u3092\u7f6e\u3044\u3066\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b\u3088\u308a\u3082\u9ad8\u3044\u53ef\u7528\u6027\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

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\u30de\u30eb\u30c1\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u3088\u308b BCP \u306e\u8ffd\u6c42<\/strong><\/p>\n

\u305f\u3060\u3057\u3001\u3044\u304f\u3089 3 \u3064\u306e AZ \u3067\u30b7\u30b9\u30c6\u30e0\u304c\u7a3c\u50cd\u3057\u3066\u3044\u308b\u3068\u306f\u3044\u3048\u3001\u540c\u3058\u30ea\u30fc\u30b8\u30e7\u30f3\u306e AZ \u3092\u4f7f\u3063\u3066\u3044\u308b\u9650\u308a\u3001\u5927\u898f\u6a21\u306a\u81ea\u7136\u707d\u5bb3\u304c\u8d77\u3053\u3063\u305f\u5834\u5408\u306f\u30ea\u30b9\u30af\u304c\u4f34\u3044\u307e\u3059\u3002\u3082\u3057\u3001\u30ea\u30fc\u30b8\u30e7\u30f3 \uff08\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\uff09 \u5168\u4f53\u304c\u7a3c\u50cd\u3092\u505c\u6b62\u3057\u3066\u3057\u307e\u3063\u305f\u5834\u5408\u3001\u4e8b\u696d\u7d99\u7d9a\u306f\u4e0d\u53ef\u80fd\u3068\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u3053\u308c\u304c\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u304c\u5927\u962a\u306b\u307e\u3063\u305f\u304f\u540c\u3058\u6a5f\u80fd\u3092\u6301\u3064\u30d5\u30eb\u30b5\u30fc\u30d3\u30b9\u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u958b\u8a2d\u3057\u305f\u5927\u304d\u306a\u7406\u7531\u3067\u3059\u3002 2 \u3064\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306e 6 \u3064\u306e AZ \u3092\u52b9\u679c\u7684\u306b\u4f7f\u3063\u3066 BCP \u3092\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\"\u30de\u30eb\u30c1\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u3088\u308b<\/p>\n

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\u30b8\u30a7\u30cd\u30b7\u30b9\u306f \u300c GC Multi-Region Business Continuity Offer \u300d \u3068\u3044\u3046\u591a\u69d8\u306a BCP \u30d7\u30e9\u30f3\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306e\u3054\u8981\u671b\u3084\u3054\u4e88\u7b97\u306b\u5fdc\u3058\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3054\u63d0\u6848\u81f4\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u5f0a\u793e\u62c5\u5f53\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u4e0b\u3055\u3044\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column]

\u30b8\u30a7\u30cd\u30b7\u30b9\u3068 Amazon Web Services \u306e
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\"\"<\/p>\n

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