{"id":499370,"date":"2023-11-22T01:19:57","date_gmt":"2023-11-22T09:19:57","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&p=499370"},"modified":"2023-12-15T01:03:52","modified_gmt":"2023-12-15T09:03:52","slug":"g-summit-japan-2023-openingsession","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/g-summit-japan-2023-openingsession","title":{"rendered":"G-Summit Japan 2023 \u30aa\u30fc\u30d7\u30cb\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3 : \u4e00\u4eba\u3072\u3068\u308a\u3092\u201d\uff01\u201d\u306b\u3059\u308b\u65b0\u767a\u60f3\u306e CX"},"content":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text]\u4eca\u5e749\u670812\u65e5\u306b\u958b\u50ac\u3055\u308c\u305fG-Summit Japan 2023\u306f4\u5e74\u3076\u308a\u306b\u5bfe\u9762\u5f62\u5f0f\u3067\u958b\u50ac\u3055\u308c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u914d\u4fe1\u3082\u5408\u308f\u305b\u305f\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u30a4\u30d9\u30f3\u30c8\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u5f53\u65e5\u306f\u5bfe\u9762\u3068\u30aa\u30f3\u30e9\u30a4\u30f3\u3092\u5408\u308f\u305b\u30661,000\u540d\u4ee5\u4e0a\u306e\u65b9\u306b\u3054\u53c2\u52a0\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u3002<\/p>\n

\u4f1a\u5834\u3067\u306f\u3001CX\u6226\u7565\u3001 EX\u3001 AI\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u306e\u6d3b\u7528\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u30e9\u30a6\u30f3\u30c9\u30c6\u30fc\u30d6\u30eb\u3082\u884c\u308f\u308c\u3001\u304a\u5ba2\u69d8\u540c\u58eb\u304c\u76f4\u63a5\u9854\u3092\u5408\u308f\u305b\u3066\u60c5\u5831\u4ea4\u63db\u3082\u6d3b\u767a\u306b\u884c\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u672c\u30d6\u30ed\u30b0\u3067\u306f\u3001\u30aa\u30fc\u30d7\u30cb\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u6982\u8981\u3068\u898b\u3069\u3053\u308d\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

\u76ee\u6b21<\/strong><\/p>\n

    \n
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  2. \u30b8\u30a7\u30cd\u30b7\u30b9\u306e AI\u3001\u305d\u3057\u3066\u751f\u6210 AI \u3078\u306e\u53d6\u308a\u7d44<\/strong><\/a><\/li>\n
  3. \u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b8c\u6210\u3055\u305b\u308b Pointillist<\/a><\/strong><\/li>\n<\/ol>\n

     <\/p>\n

    <\/a>\u30aa\u30fc\u30d7\u30cb\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\uff1a\u4e00\u4eba\u3072\u3068\u308a\u3092 \u201d\uff01\u201d \u306b\u3059\u308b\u65b0\u767a\u60f3\u306e CX<\/strong><\/h2>\n

    G-Summit Japan 2023 \u306e\u30aa\u30fc\u30d7\u30cb\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u65e5\u672c\u6cd5\u4eba\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\u3000\u30dd\u30fc\u30eb\u30fb\u4f0a\u85e4\u30fb\u30ea\u30c3\u30c1\u30fc\u3068 Forbes JAPAN Web \u7de8\u96c6\u9577 \u8c37\u672c \u6709\u9999\u6c0f\u306e\u6328\u62f6\u304b\u3089\u59cb\u307e\u308a\u307e\u3057\u305f\u3002<\/p>\n

     <\/p>\n

    \u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u306e <\/strong>1 <\/strong>\u5e74<\/strong><\/h3>\n

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    <\/a>\u30b8\u30a7\u30cd\u30b7\u30b9\u306e AI\u3001\u305d\u3057\u3066\u751f\u6210 AI \u3078\u306e\u53d6\u308a\u7d44\u307f<\/strong><\/h2>\n

    \u4eca\u5e74 IT \u696d\u754c\u3067\u8d77\u304d\u305f\u6700\u3082\u5927\u304d\u306a\u5909\u5316\u306f\u3001 ChatGP T\u306b\u4ee3\u8868\u3055\u308c\u308b\u751f\u6210 AI \u306e\u9032\u5316\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u30b8\u30a7\u30cd\u30b7\u30b9\u3082\u3053\u306e\u6700\u65b0\u6280\u8853\u3078\u7a4d\u6975\u7684\u306b\u53d6\u308a\u7d44\u3093\u3067\u304a\u308a\u3001 6 \u6708\u306b\u306f\u751f\u6210 AI \u3092\u4f7f\u3063\u3066\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u30fb\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u3068\u3044\u3046\u767a\u8868\u3092\u884c\u3044\u307e\u3057\u305f\u3002\u3053\u3061\u3089\u306e\u30d3\u30c7\u30aa\u3067\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u30af\u30e9\u30a6\u30c9\u306e\u751f\u6210 AI \u306b\u95a2\u9023\u3059\u308b\u6a5f\u80fd\u304c\u3059\u3079\u3066\u7d39\u4ecb\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n

    \u305d\u306e\u6a5f\u80fd\u306f\u5927\u304d\u304f 3 \u3064\uff08\u4e88\u6e2c\u3001\u4f1a\u8a71\u3001\u5206\u6790\uff09\u306b\u5206\u3051\u3089\u308c\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u5f37\u307f\u306f\u305d\u308c\u3089\u304c\u3059\u3079\u3066\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3067\u3059\u3002\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3042\u308b\u305f\u3081\u3001\u30c7\u30fc\u30bf\u304c\u30b5\u30a4\u30ed\u5316\u305b\u305a\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002\"Genesys_AI_Portofolio\"\u307e\u305f\u3001\u305d\u306e\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u5165\u308c\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067 CX \u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001CX \u3068 EX \u3092\u540c\u6642\u306b\u5b9f\u73fe\u3067\u304d\u308b\u3068\u3044\u3046\u70b9\u3082\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u7279\u5fb4\u3067\u3059\u3002\u30cf\u30c3\u30d4\u30fc\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3060\u3051\u304c\u3001\u304a\u5ba2\u69d8\u3092\u30cf\u30c3\u30d4\u30fc\u306b\u3067\u304d\u308b\u3068\u3044\u3046\u308f\u3051\u3067\u3059\u3002\u8c37\u672c\u6c0f\u3082\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u6628\u5e74\u304b\u3089\u5927\u304d\u304f\u524d\u9032\u3057\u305f\u3068\u3044\u3046\u5370\u8c61\u3092\u53d7\u3051\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

     <\/p>\n

    <\/a>\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b8c\u6210\u3055\u305b\u308b<\/strong> Pointillist<\/strong><\/h2>\n

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    \u8c37\u672c\u6c0f\u306f\u300c Pointillist\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u3088\u3063\u3066\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3068\u3044\u3046\u67a0\u3092\u8d85\u3048\u3001CX \u306b\u304a\u3051\u308b\u4e3b\u8981\u306a\u30d7\u30ec\u30fc\u30e4\u30fc\u3078\u3068\u9032\u5316\u3059\u308b\u306e\u3067\u3059\u306d\u300d \u3068\u3001\u8ff0\u3079\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u5bfe\u3057\u3001\u30ea\u30c3\u30c1\u30fc\u306f \u300c\u6211\u3005\u304c\u5b9f\u73fe\u3057\u305f\u3044\u4e8b\u306f\u3001\u304a\u5ba2\u69d8\u3068\u4e00\u7dd2\u306b\u9032\u5316\u3057\u3066\u3044\u304f\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u50cd\u304f\u4eba\u305f\u3061\u306f\u3001\u4eca\u5f8c\u306f\u4f01\u696d\u306e\u9867\u5ba2\u63a5\u70b9\u306e\u9854\u306b\u306a\u3063\u3066\u3044\u304f\u3067\u3057\u3087\u3046\u3002\u3055\u3089\u306b\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u9032\u5316\u3059\u308b\u4e2d\u3067 CX \u30c7\u30b6\u30a4\u30ca\u30fc\u3001 AI\u30c8\u30ec\u30fc\u30ca\u30fc\u3001\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306a\u3069\u3001 CX \u306b\u95a2\u3059\u308b\u3055\u307e\u3056\u307e\u306a\u30ef\u30fc\u30af\u30b9\u30bf\u30a4\u30eb\u304c\u3067\u304d\u3066\u304f\u308b\u3068\u601d\u3044\u307e\u3059\u3002\u662f\u975e\u3001\u7686\u3055\u307e\u3068\u4e00\u7dd2\u306b CX\u30fb\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3092\u767a\u5c55\u3055\u305b\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u300d\u3068\u3001\u6700\u5f8c\u3092\u7de0\u3081\u304f\u304f\u308a\u307e\u3057\u305f\u3002<\/p>\n

    G-Summit Japan 2023 \u30ec\u30dd\u30fc\u30c8 ~ \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bb\u30c3\u30b7\u30e7\u30f3\u3000\uff5e AI \u3067\u5b9f\u73fe\u3059\u308b CX \u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3082\u3001\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/strong><\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_single_image image=”386788″ alignment=”center”]

    \u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u30aa\u30fc\u30eb\u30fb\u30a4\u30f3\u30fb\u30ef\u30f3\u578b\u30b9\u30a4\u30fc\u30c8\u3067\u3001\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u9867\u5ba2\u3068\u3064\u306a\u304c\u308a\u307e\u3057\u3087\u3046<\/p>\n

    Genesys\u306e\u30c7\u30b8\u30bf\u30eb\u6a5f\u80fd\u306f\u3053\u3061\u3089<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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