{"id":376117,"date":"2021-07-22T08:49:53","date_gmt":"2021-07-22T15:49:53","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=blog&#038;p=376117"},"modified":"2021-07-22T08:49:53","modified_gmt":"2021-07-22T15:49:53","slug":"streamlining-remote-agent-productivity","status":"publish","type":"blog","link":"https:\/\/www.genesys.com\/ja-jp\/blog\/post\/streamlining-remote-agent-productivity","title":{"rendered":"\u30ea\u30e2\u30fc\u30c8\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u3092\u52b9\u7387\u5316"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]<em><strong>\u3053\u306e\u30d6\u30ed\u30b0\u8a18\u4e8b\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30d1\u30fc\u30c8\u30ca\u30fcLumenVox\u3068\u306e\u5171\u540c\u57f7\u7b46\u306b\u3088\u308b\u3082\u306e\u3067\u3059\u3002<\/strong><\/em><\/p>\n<p>\u3042\u3089\u3086\u308b\u696d\u7a2e\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u3001\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u306a\u304c\u3089\u81a8\u5927\u306a\u6570\u306e\u30b3\u30fc\u30eb\u3092\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30af\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.contactcenterpipeline.com\/Article\/contact-center-challenges-priorities-for-2020-the-year-of-the-agent\" target=\"_blank\" rel=\"noopener noreferrer\">Contact Center Pipeline<\/a>\u304c\u6bce\u5e74\u5b9f\u65bd\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u95a2\u3059\u308b\u8abf\u67fb\u306b\u3088\u308b\u3068\u30012020\u5e74\u306e\u6700\u512a\u5148\u4e8b\u9805\u306f\u3001\u300cWeb\u3001\u30e2\u30d0\u30a4\u30eb\u3001\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u88c5\u7f6e\uff08IVR\uff09\u306e\u5404\u30c1\u30e3\u30cd\u30eb\u306b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3001\u305d\u308c\u3089\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u300d\u3067\u3057\u305f\u3002\u305d\u306e\u4ed6\u306b\u306f\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u518d\u8a2d\u8a08\u30fb\u81ea\u52d5\u5316\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u30fb\u4e0d\u6b63\u30fb\u898f\u5236\u306b\u95a2\u3059\u308b\u8981\u4ef6\u3078\u306e\u5bfe\u5fdc\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u81ea\u52d5\u5316\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5bfe\u7b56\u306e\u5f37\u5316\u306f\u3001\u30ea\u30e2\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u8ca0\u62c5\u3092\u5927\u5e45\u306b\u8efd\u6e1b\u3057\u307e\u3059\u3002\u5b9a\u5e38\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3001\u4e8b\u52d9\u51e6\u7406\u3001\u9023\u7d61\u696d\u52d9\u306b\u3064\u3044\u3066\u306f\u7279\u306b\u52b9\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u62e1\u5145\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u5f37\u5316\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u751f\u7523\u6027\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3067\u304d\u308b\u304b\u304c\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u524d\u306e\u767a\u4fe1\u8005\u8a8d\u8a3c\u3092\u7c21\u6613\u5316\u3057\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fc\u3092\u5f37\u5316<\/strong><\/p>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3063\u3066\u3001\u767a\u4fe1\u8005\u306e\u8a8d\u8a3c\u306f\u697d\u3057\u3044\u4f5c\u696d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u540c\u3058\u30d7\u30ed\u30bb\u30b9\u3092\u7e70\u308a\u8fd4\u3059\u5fc5\u8981\u304c\u3042\u308b\u3046\u3048\u3001\u7cbe\u795e\u7684\u306a\u8ca0\u8377\u3082\u9ad8\u3044\u696d\u52d9\u3067\u3059\u3002\u9593\u9055\u3048\u3070\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u61f2\u6212\u306e\u5bfe\u8c61\u306b\u306a\u308b\u6050\u308c\u304c\u3042\u308a\u3001\u4f01\u696d\u306f\u4e0d\u6b63\u884c\u70ba\u306e\u30ea\u30b9\u30af\u3092\u62b1\u3048\u307e\u3059\u3002<\/p>\n<p>\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9\u3092\u5c0e\u5165\u3059\u308c\u3070\u3001\u696d\u52d9\u8ca0\u8377\u3084\u5197\u9577\u6027\u3092\u89e3\u6d88\u3057\u3001\u5b89\u5fc3\u3057\u3066\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u767a\u4fe1\u8005\u306e\u58f0\u304c\u767a\u3059\u308b\u72ec\u81ea\u306e\u7269\u7406\u7684\u7279\u6027\u3068\u884c\u52d5\u7279\u6027\u3092\u3082\u3068\u306b\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u767a\u4fe1\u8005\u304c\u7533\u3057\u51fa\u305f\u8b58\u5225\u60c5\u5831\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3063\u3066\u6700\u5927\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u767a\u4fe1\u8005\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u8ee2\u9001\u3055\u308c\u308b\u524d\u306b\u3001IVR\u306b\u3088\u308b\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9\u8a8d\u8a3c\u304c\u5b9f\u884c\u3055\u308c\u308b\u70b9\u3067\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u6642\u9593\u304c\u77ed\u7e2e\u3055\u308c\u3001\u89e3\u6c7a\u7387\u3082\u5411\u4e0a\u3057\u307e\u3059\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u306b\u3086\u3068\u308a\u304c\u751f\u307e\u308c\u3001\u4f5c\u696d\u306e\u8fc5\u901f\u5316\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u4f01\u696d\u306b\u3082\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u8a8d\u8a3c\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3057\u3001\u901a\u8a71\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u521d\u671f\u6bb5\u968e\u306b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u901a\u8a71\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p><strong>\u8a8d\u8a3c\u3068<\/strong><strong>\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9<\/strong><\/p>\n<p>\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9\u306f\u3001\u6307\u7d0b\u3084\u9854\u8a8d\u8a3c\u306a\u3069\u306e\u751f\u4f53\u8a8d\u8a3c\u30e2\u30c0\u30ea\u30c6\u30a3\u3068\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u7279\u6b8a\u306a\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\uff08\u9ad8\u4fa1\u306a\u30c8\u30fc\u30af\u30f3\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\uff09\u3084\u8907\u96d1\u306a\u78ba\u8a8d\u4f5c\u696d\u3092\u5fc5\u8981\u3068\u3057\u306a\u3044\u305f\u3081\u3067\u3059\u3002\u4ee3\u308f\u308a\u306b\u3001\u901a\u8a71\u5192\u982d\u306e\u6570\u79d2\u9593\u3067\u97f3\u58f0\u30d1\u30b9\u30d5\u30ec\u30fc\u30ba\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u9ad8\u7cbe\u5ea6\u306e\u767a\u4fe1\u8005\u8a8d\u8a3c\u304c\u884c\u308f\u308c\u308b\u305f\u3081\u3001\u4f01\u696d\u306e\u30ea\u30b9\u30af\u304c\u8efd\u6e1b\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u9867\u5ba2\u306f\u5b89\u5fc3\u3057\u3066\u901a\u8a71\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u899a\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u8907\u96d1\u306a\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u4ee3\u308f\u308a\u306b\u3001\u300c\u79c1\u306e\u58f0\u304c\u30d1\u30b9\u30ef\u30fc\u30c9\u3067\u3059\u300d\u306a\u3069\u3001\u9867\u5ba2\u304c\u8a71\u3057\u305f\u7c21\u5358\u306a\u30d1\u30b9\u30d5\u30ec\u30fc\u30ba\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u3053\u306e\u30d1\u30b9\u30d5\u30ec\u30fc\u30ba\u3092\u5206\u6790\u3057\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u3042\u308b\u58f0\u7d0b\u3068\u6bd4\u8f03\u3057\u4e00\u81f4\u3057\u305f\u5834\u5408\u306b\u767a\u4fe1\u8005\u304c\u8a8d\u8a3c\u3055\u308c\u308b\u4ed5\u7d44\u307f\u3067\u3059\u3002\u9867\u5ba2\u3078\u306e\u8cea\u554f\u306f\u4e00\u5207\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u58f0\u7d0b\u306f\u3001\u30ea\u30b9\u30af\u30d9\u30fc\u30b9\u306e\u591a\u8981\u7d20\u8a8d\u8a3c\u6226\u7565\u306b\u304a\u3044\u3066\u6700\u3082\u91cd\u8981\u306a\u8981\u7d20\u306e1\u3064\u3067\u3059\u3002\u6a5f\u5bc6\u6027\u306e\u9ad8\u3044\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u306f\u751f\u4f53\u8a8d\u8a3c\u306e\u58f0\u7d0b\u304b\u3089\u5207\u308a\u96e2\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u500b\u4eba\u3092\u7279\u5b9a\u3067\u304d\u308b\u60c5\u5831\u304c\u516c\u958b\u3055\u308c\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p><strong>\u30e1\u30ea\u30c3\u30c8\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3068\u3069\u307e\u3089\u306a\u3044<\/strong><\/p>\n<p>\u8a8d\u8a3c\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306e\u4ed6\u306b\u3082\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u306b\u3082\u306a\u308a\u307e\u3059\u3002\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9\u304c\u3001\u624b\u9593\u306e\u304b\u304b\u308b\u696d\u52d9\u3092\u4ee3\u308f\u3063\u3066\u5b8c\u4e86\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3082\u9867\u5ba2\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u3068\u56de\u7b54\u306e\u7e70\u308a\u8fd4\u3057\u304b\u3089\u89e3\u653e\u3055\u308c\u307e\u3059\u3002\u9867\u5ba2\u306f\u4e0d\u5b89\u3092\u611f\u3058\u306a\u304c\u3089\u901a\u8a71\u3059\u308b\u5fc5\u8981\u306a\u3057\u306b\u3001\u76ee\u7684\u306e\u30d8\u30eb\u30d7\u3084\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u4e0d\u6b63\u3084\u30c7\u30fc\u30bf\u6f0f\u6d29\u3092\u6c17\u306b\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30b9\u30e0\u30fc\u30ba\u3001\u5b89\u5168\u306b\u8a8d\u8a3c\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u306f\u5b89\u5fc3\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>LumenVox\u306f\u3001Genesys Cloud<sup>TM<\/sup>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u4f7f\u7528\u3067\u304d\u308b\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u8a8d\u8a3c\u6a5f\u80fd\u3092\u3001AppFoundry\u306e\u6709\u6599\u30a2\u30d7\u30ea\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u7ba1\u7406\u30fb\u30db\u30b9\u30c6\u30a3\u30f3\u30b0\u30fb\u8a8d\u8a3c\u6a5f\u80fd\u3092\u3001\u5358\u4e00\u4fa1\u683c\u3067\u5229\u7528\u3067\u304d\u308b\u30d1\u30c3\u30b1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n<p>\u8a73\u7d30\u306f\u3001LumenVox\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u300c<a href=\"https:\/\/www.genesys.com\/webinars\/overcoming-remote-agent-challenges-with-active-voice-biometrics?ost_tool=blog&amp;ost_campaign=lg-en_appfoundry_ft-lumenvox-webinar\" target=\"_blank\" rel=\"noopener noreferrer\">Overcoming remote agent challenges with active voice biometrics\uff08\u30ea\u30e2\u30fc\u30c8\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3001\u30a2\u30af\u30c6\u30a3\u30d6\u97f3\u58f0\u30d0\u30a4\u30aa\u30e1\u30c8\u30ea\u30af\u30b9\uff09<\/a>\u300d\uff08<strong>12\u67088\u65e58\u6642\uff1a\u592a\u5e73\u6d0b\u6642\u9593<\/strong>\uff09\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002AppFoundry\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306e<a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesyscloud\/listing\/abf725aa-511d-4f91-86ee-7247aa2cb8a7\" target=\"_blank\" rel=\"noopener noreferrer\">Genesys Cloud<\/a>\u3068<a href=\"https:\/\/appfoundry.genesys.com\/filter\/genesysengage\/listing\/313575c2-175a-4a1c-a972-82279c0ebe3e\" target=\"_blank\" rel=\"noopener noreferrer\">Genesys Multicloud CX<\/a><sup>TM<\/sup>\u306e\u30da\u30fc\u30b8\u3082\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221;][vc_row][vc_column][vc_column_text]\u3053\u306e\u30d6\u30ed\u30b0\u8a18\u4e8b\u306f\u3001\u30b8\u30a7\u30cd\u30b7\u30b9\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30d1\u30fc\u30c8\u30ca\u30fc [&hellip;]<\/p>\n","protected":false},"author":214,"featured_media":350344,"template":"","tax_priority":[56],"tax_blogtype":[17743],"tax_blogcategory":[16008],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[17529],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[16964,16983,17022,17063,17042,16929],"tax_segment":[],"class_list":["post-376117","blog","type-blog","status-publish","has-post-thumbnail","hentry","tax_priority-56","tax_blogtype-partners-ja-jp","tax_blogcategory-ecosystem-ja-jp","tax_products_programs-genesys-cloud-cx-ja-jp","tax_sector-healthcare-ja-jp","tax_sector-industrial-ja-jp","tax_sector-public-ja-jp","tax_sector-technology-ja-jp","tax_sector-retail-ja-jp","tax_sector-financial-ja-jp"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/376117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/types\/blog"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/users\/214"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/376117\/revisions"}],"predecessor-version":[{"id":376123,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/blog\/376117\/revisions\/376123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media\/350344"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/media?parent=376117"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_priority?post=376117"},{"taxonomy":"tax_blogtype","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_blogtype?post=376117"},{"taxonomy":"tax_blogcategory","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_blogcategory?post=376117"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme?post=376117"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_bundle?post=376117"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_contenttheme2?post=376117"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_capability_sitewide?post=376117"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_products_programs?post=376117"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buying_job?post=376117"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_buyer_persona?post=376117"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_sector?post=376117"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/ja-jp\/wp-json\/wp\/v2\/tax_segment?post=376117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}